We initially deployed

24online in Mall of Emirates

for user authentication,

bandwidth control and pre-

paid coupon facilities. Users

enjoy easy internet access and

we are able to manage the

network efficiently. We are

able to promote offers on the

login pages and manage user

surfing logs. said Mohamed

Hediya, Infrastructure Delivery

& Smart IT - Associate

Manager, MAF

The Bottom Line

www.24onlinebilling.com

Solution : 24online offered SMS Series solution for Wi-Fi internet access

management and bandwidth management

Customer : City Centre Malls in Dubai and Bahrainai

Industry : Shopping Mall, Retail and Leisure Industry

Objective : A comprehensive solution integrated with a fine authentication

process where users can self-register themselves to receive

username and password thru SMS to successfully login for free wi-fi

access throughout the Deira City Centre mall area. The solution

should continuously track all user activities and deliver customized

reports detailing user's usage useful for easy evaluation. The solution

should capably manage bandwidth and provide network security.

Approach : 24online's premium partner VisionTech collected all requirements

from Majid Al Futtaim for their Deira City Centre mall project and

approached 24online to deliver them a solution integrated with

required features and providing seamless wi-fi access to users

throughout the mall.

Statistics : 24online SMS 2500i as a RADIUS and 24online SMS 1500i as a NAS

24online deployed a comprehensive solution at five of the City Centre Malls to

Company

Majid Al Futtaim (MAF) Properties is a diversified property holding company that delivers, through sustainable innovative businesses, quality products and experiences. It offers a range of community and regional shopping malls.

Deira City Centre Mall, Dubai created by Majid All Futtaim is a leading all day shopping and entertainment destination serving all customer's needs. With total retail area of 1,300,000 sq ft and over 370 stores, Deira City Centre houses over 60 dinning outlets; 11 screen cinema multiplex; and 8-lane cosmic bowling arena, billiards, internet and network games, and karaoke for entertainment.

24online Bags Five City Centre Malls in Dubai and BahrainDIERA | MIRDIFF | FUJAIRAH | BAHRAIN | BEIRUT

In Nutshell

› More than a decade of

product experience/

solution development

› Acknowledged player in

Telecom & Hospitality

industry

› Caters Wired, Wi-Fi, WiMAX

and VSAT Networks

› Supports next generation

services

› Plug-n-play solution

Case Study

24online Bags Five City Centre Malls in Dubai, Bahrain and Lebanon

Case Study

Challenge

Users accessing internet thru mobile phones while shopping or at coffee shops in mall is a growing trend. Majid Al Futtaim Group (MAF) required an apt solution for providing free wi-fi access in complete area of Deira City Centre Mall.

Mr. Aliasgar Dohadwala, Managing Partner, Visiontech

International FZC, clearly listed the requirements of MAF, “We require a solution that allows user to self-register them by s imply f i l l ing necessary detai ls for authentication and to receive password by SMS for access login. On successful login, user should be able to access free wi-fi throughout the mall area. The solution should be able to create different internet packages for different denominations, that is, time based or volume based. User should be deleted from the system after 90 days of his/her last login. The solution should continuously track websites and applications surfed by users and should be capable to create complete reports of user's usage to easily evaluate about their activities and to ensure about network security. The solution should be such that supports High Availability technology to smartly tackle all user-requests traffic and network issues”.

Solution

To fulfil complete requirements, 24online offered its Hotspot Management Solution designed with ideal features and configured in different modes like AAA and Access Gateway.

24online AAA and Access Gateway

24online AAA will create users, policies, and packages required and will store complete user's details. User authentication, authorization and accounting will be performed by AAA and Access Gateway will help to display captive portal pages for carrying out the authentication process. Fair distribution and management of bandwidth according to the internet plan will be done by Access Gateway.

Captive Portal Capabilities

With 24online captive portal capabilities, you can define separate templates for pre-login and post-login pages. Mobile users in a mall can register themselves by entering necessary details in a customized pre-login captive portal page. Customized fields can be added dynamically on page as per the requirements and on receiving details; username and password will be sent to

user automatically via SMS. On entering credentials on captive portal page, user will be allowed to login and easily access network.

Bandwidth and Package Management

24online's bandwidth management functionality allows defining minimum and maximum bandwidth to be allowed for each plan. Also, bandwidth restriction can be done after certain amount of data usage or after certain usage time period. 24online allows admin to create different type of plans based on time or usage pattern of the users.

Data Transfer Module

Data transfer module helps in defining quota limit to be allocated for each user or a package. With allocated quota, user can be degraded after certain defined amount of quota is consumed.

High Availability

24online High Availability technology helps to smartly handle user-requests traffic as well as network issues by automatically transferring traffic to the secondary appliance. It benefits in increasing the service credibility, preventing the huge data-loss, and providing continuous connection as well as security service reducing downtime in services and to add customer satisfaction.

Websurfing logger and Reporting

24online offers an advanced feature – Web surfing logger, by which an easy tracking of websites and applications surfed by students can be done. This feature is complied with the instructions issued by the government bodies. With the help of this module, regular reports in printable and graphical format can be obtained listing down the surfing details of each user. Moreover, it also helps to ensure about network security and in case of any malicious activity occurrence it makes easy to evaluate by reviewing reports stored in the system.

SMS Gateway

24online is integrated with most well-known SMS gateways present in the market like Gupshup, Tata Indicom, Netcore, Italia, Valuefirst, HFCL, WinSMS, UAE SMS, etc. It allows to pre-configure and create event-based SMS templates. This allows creating customized SMS template to send SMS to users with username and password details at the time of their registration. Moreover, 24online also has a feature which facilitates to view log reports of SMS with its detailed information like time, date, etc.

offer wireless connectivity to mall visitors throughout the area. With this solution, mobile users can easily surf internet by just providing necessary details on the captive portal page and registering themselves to automatically receive username and password on their mobile number required for user authentication.

Network Diagram

Case Study

Internet

Internet

InternetInternet

Internet

UAE

Lebanon

24online Analytics

*This images are for illustrative purpose

Case Study

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www.24onlinebilling.com

About 24online

24online is a leading internet access management and network management solution that offers wide range of internet access control and

management solutions that enables ISPs, Hotels, Hotspots, Airports, Educational Institutes, Smart Cities, etc. to simplify their internet network.

24online addresses the challenges of customer acquisition, secured service provisioning, internet billing, monetization via internet services and

revenue management. The solution has vast experience in catering to varied network like Wired, Wi-Fi, Cloud, VSAT and LTE. With more than a decade

of experience, we offer the world class solutions in the most cost-effective way.

Contact Us

sales@24onlinebilling.com

© Copyright 2018 24online Info Technologies Pvt. Ltd. All Rights Reserved.

*This images are for illustrative purpose