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TRANSCRIPT
151 Charles St,Suite 100
Kitchener, ONCanada N2G 1H6
519-573-1186
24 Hour ReportReport Date: April 5, 2017
Claim IDNB345-039
Claim DateJuly 12, 2016
Address758 Mill Drive Berlin, ON,Canda
Policyholder NameJane Jones Demo
Insurance CompanyAce Mutual
Emergency Estimate / Reserve$100,000
Repair Estimate / Reserve$65,000
Contents Estimate / Reserve$5,000
Total Replacement Value$7,069.36
Total Cash Value$5,219.09
Front Elevation
Report Details
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This report can include as much detail as needed. Click on the photos to zoom in or play video
Claim DetailsFNOL July 12, 2016 7:30
Kitchen area looded. Presumed to be dishwasher malfunction. Possible damage to hardwoodloor in kitchen and surrounding rooms, kitchen cupboards, contents of base cupboards anddishwasher unit.
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Table of ContentsExterior
Overview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Photo Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5Contents (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
FoyerOverview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Photo Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7Text Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Contents: Restore (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
KitchenOverview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Overview Videos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Photo Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12Sketches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14Contents (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16Contents: special list id (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17Contents: Discard (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Contents: Non-Restorable (9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18Contents: Replace (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Family RoomOverview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23Sketches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24Contents (6) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29Contents: Keep As Is (5) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30Contents: Replace (2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31Contents: Restore (1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
FoyerOverview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33Photo Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
subtrade photoOverview Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Attachments1. Privacy Consent
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Exterior
OVERVIEW PHOTOS: Exterior
Photo 1 2016-07-13Photo 1 2016-07-13 Photo 2 2016-07-13Photo 2 2016-07-13 Photo 3 2016-07-13Photo 3 2016-07-13
Photo 4 2016-07-13Photo 4 2016-07-13 Photo 5 2016-07-13Photo 5 2016-07-13 Photo 6 2016-07-13Photo 6 2016-07-13
Photo 7 2016-07-13Photo 7 2016-07-13 Photo 8 2016-07-13Photo 8 2016-07-13 Photo 9 2016-07-13Photo 9 2016-07-13
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Photo 10 2016-07-13Photo 10 2016-07-13
PHOTO NOTES: ExteriorPre-existing Damage
2016-07-132016-07-13 2016-07-132016-07-13
cracked driveway upon arrival
Pre-existing Damage
2016-07-132016-07-13
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CONTENTS: ExteriorItem
Item 1 2017-03-02Item 1 2017-03-02
Foyer
OVERVIEW PHOTOS: Foyer
Photo 1 2016-07-13Photo 1 2016-07-13 Photo 2 2016-07-13Photo 2 2016-07-13 Photo 3 2016-07-13Photo 3 2016-07-13
Photo 4 2016-07-13Photo 4 2016-07-13 Photo 5 2016-07-13Photo 5 2016-07-13 Photo 6 2016-07-13Photo 6 2016-07-13
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PHOTO NOTES: Foyer
Pre-existing Damage
2016-07-132016-07-13 2016-07-132016-07-13 2016-07-132016-07-13
2016-07-132016-07-13
Site Protection
2016-07-132016-07-13
Add foam loor protection and cardboard wall protection.
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TEXT NOTES: Foyer
Work Order
Bring in supplies:Poly and poly polesCardboardFoam loor protection
CONTENTS: Foyer – Restore
Decorative Pot (Good)
Replacement Value: $149.95 Actual Cash Value: $119.96
Item 1 2016-08-05Item 1 2016-08-05
ITEM REPLACEMENTS: Decorative Pot
$149.95Sunset Flowers Terracotta Floor Vase | Pier 1 Importshttp://www.pier1.com/sunset-flowers-terracotta-floor-vase/2781850.html?cgid=vases-decorative-bowls#start=1
Ceiling Light (Excellent)
Replacement Value: $99.98 Actual Cash Value: $79.98
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Item 2 2016-08-05Item 2 2016-08-05
ITEM REPLACEMENTS: Ceiling Light
$99.98 Hampton Bay 3 Light Drum Pendant | The Home Depot Canadahttps://www.homedepot.ca/en/home/p.3-light-drum-pendant.1000788393.html
small vase (Good)
Item 3 2016-08-05Item 3 2016-08-05
french rug (Worn)
Replacement Value: $199.99 Actual Cash Value: $159.99
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Item 4 2016-08-05Item 4 2016-08-05
ITEM REPLACEMENTS: french rug
$199.99Obelia 3-Piece Rug Set | Sears Canadahttp://www.sears.ca/product/lsquoobeliarsquo-3-piece-rug-set/602-000963611-8177NR3P
Decorative Plate (Good)
Replacement Value: $21.51 Actual Cash Value: $17.21
Item 5 2016-08-05Item 5 2016-08-05
ITEM REPLACEMENTS: Decorative Plate
$21.51 Angelstar Golden Plate & Reviews | Wayfairhttp://www.wayfair.com/Golden-Plate-19062-19061-ANGS1215.html
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Kitchen
OVERVIEW PHOTOS: Kitchen
Photo 1 2016-07-13Photo 1 2016-07-13 Photo 2 2016-07-13Photo 2 2016-07-13 Photo 3 2016-07-13Photo 3 2016-07-13
Photo 4 2016-07-13Photo 4 2016-07-13 Photo 5 2016-07-13Photo 5 2016-07-13 Photo 6 2016-07-13Photo 6 2016-07-13
Photo 7 2016-07-13Photo 7 2016-07-13 Photo 8 2016-07-13Photo 8 2016-07-13 Photo 9 2016-07-13Photo 9 2016-07-13
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OVERVIEW VIDEOS: Kitchen
2016-07-132016-07-13
PHOTO NOTES: KitchenCause Of Loss
2016-07-132016-07-13 2016-07-132016-07-13
Connection to dishwasherfailed looding kitchen
Work Order
Empty kitchen cabinet bases. Disconnect Plumbing to sink and washer. Disconnect Hydro 2washer. Remove Island counter cabinets. Remove chairs and furniture. Remove looring andprepare for dryers. Remove appliances and base cupboards.
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2016-07-132016-07-13 2016-07-132016-07-13 2016-07-132016-07-13
2016-07-132016-07-13 2016-07-132016-07-13 2016-07-132016-07-13
2016-07-132016-07-13 2016-07-132016-07-13
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SKETCHES: KitchenKitchen #1
Dishwasher water entry
CentreIsland Table
Counter
20 ft.
20 ft.
1
2
3
4
1 Kitchen #1 Photos
Photo 1 2016-08-05Photo 1 2016-08-05
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2 Kitchen #1 Photos
Photo 1 2016-08-05Photo 1 2016-08-05
3 Kitchen #1 Photos
Photo 1 2016-08-05Photo 1 2016-08-05
4 Kitchen #1 Photos
Photo 1 2016-08-05Photo 1 2016-08-05
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CONTENTS: KitchenItem
Item 10 2016-10-18Item 10 2016-10-18
Item in box Family Room 6
Item Photo
Item 13 2016-10-19Item 13 2016-10-19
Photo Note
Item 13 2016-10-19Item 13 2016-10-19
Item
Item 17 2016-12-22Item 17 2016-12-22
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CONTENTS: Kitchen – special list id
Samsung Dishwasher DW80F600UTS/AC1 – 2 years (Good)
Depreciation Category: Dishwasher Serial #: B00GG9MF500620VReplacement Value: $699.99 Actual Cash Value: $524.99Retailer: Samsung Purchase Price: $1,000
Item 1 2016-07-13Item 1 2016-07-13 Item 1 2016-07-13Item 1 2016-07-13
ITEM REPLACEMENTS: Dishwasher
$699.99Samsung 24” Built-In Dishwasher with Stainless Steel Tub Silver DW80F600UTS- Best Buyhttp://www.bestbuy.com/site/samsung-24-built-in-dishwasher-with-stainless-steel-tub-stainless-steel/1150152.p?skuId=1150152
Cup
Item 14 2016-12-15Item 14 2016-12-15
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CONTENTS: Kitchen – DiscardItem
Item 15 2016-12-15Item 15 2016-12-15
Item
Item 16 2016-12-15Item 16 2016-12-15
CONTENTS: Kitchen – Non-RestorableVarious Bowls And
Serving Platters in boxKitchen1
Item 2 2016-07-13Item 2 2016-07-13
5 × Various CleaningSupplies in box Kitchen2
Item 3 2016-07-13Item 3 2016-07-13
Small Pot in box Kitchen3
Replacement Value: $9.99 Actual Cash Value: $7.99
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Item 4 2016-07-13Item 4 2016-07-13
ITEM REPLACEMENTS: Small Pot
$9.99 Starfrit® Mini Egg Poacher 10cm (with riveted silicone handle) | Sears Canadahttp://www.sears.ca/product/starfrit-mini-egg-poacher-10cm-with-riveted-silicone-handle/611-000026245-33082
Manual Juicer in boxKitchen3
Item 5 2016-07-13Item 5 2016-07-13
Food Processor in box Kitchen3
Replacement Value: $39.97 Actual Cash Value: $31.98
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Item 6 2016-07-13Item 6 2016-07-13
ITEM REPLACEMENTS: Food Processor
$39.97 Cuisinart s® Mini-Prep™ Plus Food Processor | Walmart.cahttp://www.walmart.ca/en/ip/cuisinarts-mini-prep-plus-food-processor/6000195417275
Samsung Stainless Steel French door fridge (Good)
Replacement Value: $2,449.99 Actual Cash Value: $1,959.99
Item 7 2016-08-05Item 7 2016-08-05
ITEM REPLACEMENTS: Stainless Steel French door fridge
$2,449.99 Samsung® 25.5 cu. ft 3-Door French Door Refrigeratorhttp://www.costco.ca/Samsung%c2%ae-25.5-cu.-ft-3-Door-French-Door-Refrigerator-.product.100213972.html
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Samsung Single DoorOven (Good)
Item 8 2016-08-05Item 8 2016-08-05
4 × Ikea Bar stool (Good)
Replacement Value: $215 × 4 = $860 Actual Cash Value: $172 × 4 = $688
Item 9 2016-08-05Item 9 2016-08-05
ITEM REPLACEMENTS: Bar stool
$215.00CorLiving™ Antonio Bar Height Bonded Leather Barstool - Cream White | SearsCanadahttp://www.sears.ca/product/corliving-antonio-bar-height-bonded-leather-barstool-cream-white/602-000962183-DAD-413-B
KitchenAid Wine Cooler
Replacement Value: $1,199.99 Actual Cash Value: $959.99
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Item 11 2016-10-18Item 11 2016-10-18
ITEM REPLACEMENTS: Wine Cooler
$1,199.99Silhouette 5.1 cu. ft. Bottle Wine Cooler (DWC518BLS) : Wine Coolers - Best BuyCanadahttp://www.bestbuy.ca/en-ca/product/silhouette-silhouette-5-1-cu-ft-bottle-wine-cooler-dwc518bls-dwc518bls/10122912.aspx?
CONTENTS: Kitchen – Replace
Item in box Family Room 5
Item 12 2016-10-19Item 12 2016-10-19
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Family Room
OVERVIEW PHOTOS: Family Room
Photo 1 2016-08-02Photo 1 2016-08-02 Photo 2 2016-08-02Photo 2 2016-08-02 Photo 3 2016-08-02Photo 3 2016-08-02
Photo 4 2016-08-02Photo 4 2016-08-02 Photo 5 2016-08-02Photo 5 2016-08-02 Photo 6 2016-08-02Photo 6 2016-08-02
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SKETCHES: Family RoomFamily Room
Ceiling Height 8'
Windoww4,h6
11,6
13,6
1
2
3
1 Family Room Photos
Photo 1 2016-08-02Photo 1 2016-08-02
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2 Family Room Photos
Photo 1 2016-08-02Photo 1 2016-08-02
3 Family Room Photos
Photo 1 2016-08-02Photo 1 2016-08-02
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Water Damage
Ceiling Height 8'
Windoww4,h6
11,6
13,6
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Equipment Location
Ceiling Height 8'
Windoww4,h6
11,6
13,6
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Family Room
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Sketch 7
12,9
CONTENTS: Family Room
Tv
Item 9 2016-10-22Item 9 2016-10-22
Table
Item 10 2016-10-22Item 10 2016-10-22
Sand Ornament
Item 11 2016-10-22Item 11 2016-10-22
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Item
Item 12 2016-10-22Item 12 2016-10-22
Item
Item 13 2016-10-22Item 13 2016-10-22
Couch
Item 14 2016-10-22Item 14 2016-10-22
CONTENTS: Family Room – Keep As Is
Table Lamp – 7 years(Good) in box Family
Room 1
Item 2 2016-08-05Item 2 2016-08-05
Glass Sculpture – 10years (Excellent) in box
Family Room 1
Item 3 2016-08-05Item 3 2016-08-05
RogersVCR/DVD/CABLES (With
Cables) 1995-5353 – 4years (Good) in box Family
Room 1
Item 4 2016-08-05Item 4 2016-08-05
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Fireplace Inc. Fireplace –10 years (Used) in box
Family Room 1
Item 7 2016-08-05Item 7 2016-08-05
Samsung TV 1234-5678 –5 years in box Family
Room 1
Item 8 2016-08-05Item 8 2016-08-05
CONTENTS: Family Room – Replace
Walmart Left Couch 5235-3364 – 5 years (Used) in box Family Room 4
Depreciation Category: UpholsteredFurniture
Replacement Value: $1,338
Actual Cash Value: $669
Item 1 2016-08-05Item 1 2016-08-05
ITEM REPLACEMENTS: Left Couch
$1,338.00 Singular Sofa White | Walmart.cahttp://www.walmart.ca/en/ip/singular-sofa-white/6000189273898
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$1,338.00 Singular Sofa White | Walmart.cahttp://www.walmart.ca/en/ip/singular-sofa-white/6000189273898
Bed bath & Beyond Right Couch 5235-3364 – 5 years in box Family Room 3
Depreciation Category: Upholstered Furniture
Item 5 2016-08-05Item 5 2016-08-05
CONTENTS: Family Room – Restore
Woods Oak Table – 15 years (Worn) in box Family Room 2
Depreciation Category: Wood Furniture Retailer: Wood Co.Purchase Price: $1,500
Item 6 2016-08-05Item 6 2016-08-05
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Foyer
OVERVIEW PHOTOS: Foyer
Photo 1 2016-08-23Photo 1 2016-08-23
PHOTO NOTES: Foyer
Pre-existing Conditions
2016-08-232016-08-23 2016-08-232016-08-23 2016-08-232016-08-23
2016-08-232016-08-23
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subtrade photo
OVERVIEW PHOTOS: subtrade photo
Photo 1 2017-01-19Photo 1 2017-01-19 Photo 2 2017-01-19Photo 2 2017-01-19 Photo 3 2017-01-19Photo 3 2017-01-19
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151 Charles St,
Suite 100
Kitchener, ON
Canada N2G 1H6
519-573-1186
Privacy Disclosure and Consent
CLAIM NO: NB345-039
NAME: Jane Jones
I have provided personal information in this document and by other means and I may in the future provide further
personal information. Some of this personal information may include, but is not limited to, medical and health
information, and employment and income information. I authorize the company to collect, use and disclose any of this
personal information as permitted by law for the purposes necessary to establish and maintain contact with me; assess
and underwrite risks on a prudent basis; investigate and pay claims; detect and prevent fraud or other illegal activities;
compile statistics; and comply with the law or requests of law enforcement agencies or regulators.
SIGNATURE
July 27 2016
DATE
NAME: Ff
ADDRESS: 758 Mill Drive Berlin, ON,Canda