23335752 introduction to quality center

8/3/2019 23335752 Introduction to Quality Center

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Quality Center8.2

Nationwide FinancialQuality Assurance & Testing Competency

CenterFor Internal use only

Last Updated: 6/15/2006


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Discussion Topics

Getting Started Using QualityCenter

Requirements Management

Creating a Manual Test Script Creating and Executing a Test

Case

Logging a New Defect Metrics and reports Support


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What is a Test ManagementSystem?

It is a collection of processes,methods, templates & tools It provides a repository for reusable

product test knowledge, reusable test

cases, analyzable test results Provides easy way to locate test

information by navigation, browsing,querying capability

Specify and schedule sets of tests toexecute, monitor test execution,capture and store test results

Provides a mechanism for reporting


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What is Quality Center?

Quality Center is MercuryInteractives integrated testmanagement tool.

Quality Center helps you organizeand manage all phases of thetesting process, includingdocumenting requirements,planning tests, relatingrequirements to tests, executingtests, and tracking defects.


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What can QC do for you?

Give You Instant Access to AllTesting Info Requirements Test Plans Test Execution Results Defects including

Steps to Recreate a Defect All Collateral Material such as Screen Shots

Notify you of changes Reduce the number of defects in production

Analyze the Test Plan Coverage ofRequirements

Improve the Traceability Process Automatically generate TQA Metrics


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QC Launch Page

This page isdesigned to conveymessages from thetool administratorswhich may includeroutine maintenanceshutdown, upgradesetc.

It is recommendedthat you bookmarkthis page so you areinformed about thetool administrationactivities.
https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/


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Login to a project/database


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Project - td_nf_class Log-In User ID and Password Define

Role(s) Unique Role in Each Log-In databaseYou will have Developer, BA and Tester

role

User ID - your Lotus:Notes ID in lower

case (eg: thomap18) Password your Lotus:Notes password

Login - Continued


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Quality Center Roles

Guest Read Only Access to any folder No password required

Business Analyst

Developer Tester Project Manager Super User

Only user role with Deletion rights ZZZZZZ Recycle Bin for all other roles Three classes and a test

Administrator


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Quality Center Cautions

All changes are applied immediately. No Ability To Do Trial Change unless

Make Copy and Change the Copy

Whatever you deleted, is immediatelygone Probably forever Use ZZZZZZ Recycle Bin


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Quality Center The fourmodules

Project name User name

Module

Buttons

Quality CenterToolbar

Common to allmodules


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The four QC modulescontinued

Requirements: Enables you to specify testing requirements, defining requirement topicsand items, and analyzing the requirements.

Test Plan: Enables you to develop a test plan which includesdividing your plan into categories, developing tests, automating

tests where beneficial, linking tests with requirements, andanalyzing the plan

Test Lab:Enables you to run tests on your application andanalyze the results. You can re-run tests any number of

times

Defects:Enables you to run tests on yourapplication and analyze the results


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Requirements

Management


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Requirements Module

You specify requirements in Quality Centerusing the Requirements module, which isopened by clicking the Requirements button onthe sidebar


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Requirements Module details

Requirement Document view, you can view allfields or you can select/deselect the columns to view

Requirements menubar

Requirements tool

bar

RequirementsTree

Description & Historytabs

Add/remove

columns

l i i


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Developing a requirementstree

Click the New Requirement button.Alternatively, choose Requirements > NewRequirement. The New Requirement dialog boxopens.

Fill in the fields and click OK, a new requirement isadded to the tree Repeat the steps to add a set of requirements Click the New Child Requirement to add child

requirements to the parent requirement

C i f


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Creating tests fromrequirements

Right-click a requirement in the requirements tree andchoose Generate Test. The Generate Test dialog boxopens.

In the Subject box, select a subject from your test plantree or type a new subject name. By default, the test isplaced in the Temporary Tests folder in the Test Planmodule.

Click OKto create a new test with your inputs


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Exercise 1: Building the

Requirements Tree
http://exercise%201.doc/http://exercise%201.doc/


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Creating a Manual Test

Script


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Creating tests flow


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Test Plan ModuleYou design tests in the Test Plan tab. Access this

tab by clicking the Test Plan button on thesidebar.


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Test type icons

Quality center uses a set of icons to distinguishbetween the types of test cases. Shown below isan sample, Please refer your Quality CenterManual for the complete list of indicators.


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The test grid

The Test Grid displays all the tests in a Quality Centerproject. Each row displays a separate test record. Eachcolumn represents a separate data item for a test case


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Creating a Test Plan folder Click the New Folder button, or choose Planning > New

Folder.

The New Folder dialog box opens. Fill informationappropriately

In the Description tab, type a description of the newlycreated test plan folder

Use the Attachments tab if necessary to attach relevantartifacts. Example: screen shots, supporting documents

To create a subfolder, select a subject folder and repeat thesteps above. Example: releases within a product

Addi t t t T t Pl


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Adding tests to a Test Planfolder

Click and highlight a folder in the test plan tree. Itcould be the root folder or another folder if you arecreating a subfolder

Click the New Test button or choose Planning >New Test. The Create New Test dialog box opens.

Select a test type from the Test Type list. Click OKto close the Create New Test dialog box. The new test appears in the test plan tree under the

subject folder you selected. In the Details tab, thename is added to the Test Name box. Enterinformation in the other relevant tabs and input fields.


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Test detail tabs

Test Details Tab A brief description of the scenario being tested. If this test

is going to be used by testers other than the originalauthor, this information is very important

Conditions that must be set up before the test is run

Conditions that will be in effect after the test is run History of the test script

Any other information

Test Attachments Tab

An attachment can be a file, URL, snapshot of your

application, an image from the Clipboard, systeminformation or any other useful information


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Test Details tab template


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Test design tab You define steps for a test after you add the test to the test plan tree and

define basic test information. You build tests by defining test steps: detailed, step-by-step instructions on

how to execute a test. A step includes the actions to perform (Description)on your application, and the expected outcome (Expected Result).

A step can also include parameters (details on slide 30).


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Designing Test steps Select a test in the test plan tree and click the Design Steps

tab Click the New Step button or right-click in the Design

Steps tab and choose New Step. The Design Step Editoropens and displays a default step name in the Step Name box(you may change the name)

Type a Description and Expected Result for the test step To insert a parameter, click the Insert Parameter button


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Using parameters To increase the flexibility of a test, you can

addparameters to a test A parameter is a variable that replaces a

fixed value and can be assigned a valueaccording to the testing situation

For example You can create a test Login_test You need to call this test at the beginning of

each test. In some cases, you will want to log in as a

regular user while in others, you will need to

log in as the administrator. You can therefore create two parameters,

&, and change the valueaccording to the type of test

Adding parameters to test


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Adding parameters to teststeps

You can add a parameter to the description orexpected results of a manual test step.

In the Design Steps tab, place the cursor in theDescription box or Expected Results box ofthe step to which you want to add theparameter.

Click the Insert Parameter button (or rightclick and choose). The Parameter Propertiesdialog box opens.

Type a Parameter Name and click OK

This will add a new parameter with the specifiedname, for example

Calling other tests from a test


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Calling other tests from a teststep

In the Design Steps tab, click the stepafter which you want your call to teststep added. Click the Call to Testbutton.

A dialog box opens which will list all the

tests from which you can pick the testto call

By default, only template tests aredisplayed. If you want to choose a test

that is not a template test, clear Showonly Template Tests flag.

Defining a test as a template test isused for filtering purposes only


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Test Script Status Flow in QC


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Requirements Traceability

What is Requirements


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What is RequirementsTraceability

Tracing Requirements to Test Casesand Defects When test(s) fail, it can be traced

back to the requirement When Requirements change, you

know which tests to change When Requirements are added,

make sure there are tests to coverthem

When Requirements are removed,you know which tests not to run

Linking tests and


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Linking tests andrequirements

In the Test Planmodule, you createrequirementscoveragebyselectingrequirements to linkto a test.

Alternatively, you can

achieve the same endresult from theRequirementsmodule. Createtests coveragebyselecting tests to link

Linking tests and


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Linking tests andrequirements In the test plan tree, select a test (you can also do this from the

requirements module) Click the Reqs Coverage tab Click the Select Requirements button to show the

requirements tree on the right Click the Add to Coverage (Include Children) or Add to

Coverage (Without Children) to add the requirement


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Exercise 2: Building a Testand linking it to

requirements


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Test Execution


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Planning test execution Create Test Sets: A test set is a group of tests in a Quality

Center project designed to achieve specific testing goals. Startby creating test sets choosing which tests to include in eachset. Example: Regression set, Function set etc.

Schedule Runs:You can set conditions, schedule thesequence, set date and time for executing your tests

Run Tests manually: Once you have defined test sets, youcan begin executing the tests.

Run Tests automatically: When you run an automated test,the selected automation tool opens automatically, runs thetest, and exports the test results from the automation tool toQuality Center

Analyze Test Results: Following a test run, you analyze testresults. Your goal is to identify failed steps and to determinewhether a defect has been detected in your application, or ifthe expected results of your test need to be updated


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Creating/Running tests, flow


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Test Lab moduleYou create test sets and perform test runs in Quality

Center by clicking the Test Lab button on the sidebar.

Test Sets:

Note the test

set hierarchy

and grouping

of test cases

by category.

Test plan pane:

This is the

master list of

test cases from

which you

build your test

set.


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Creating Test Set Tree

Creating new Test Set folders

Choose Test Sets > Test Sets Tree to display the testsets tree view in the Test Sets pane

In the test sets tree, select the Root folder

Click the New Folder button or choose Test Sets > NewFolder. The New Folder dialog box opens. Type the Folder

Name and click OK

Creating new Test Sets

In the test sets tree, choose a folder and click the New TestSet button or choose Test Sets > New Test Set.

The New Test Set dialog box opens

In the Test Set Name box, type a name for the test setand description

Click OK. The test set name is added to the test sets tree


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Adding tests to a test set

Once you have defined a test set, you can add copies oftests from the project to the test set.

Select a test set from the test sets tree or test sets grid In the Execution Grid tab or Execution Flow tab, click the

Select Tests button In the Test Plan tab, select a folder or test to add to the test

set Click the Add Tests to Test Set button (you can also

add tests by dragging a folder or test in the test plan tree tothe Execution Grid or Execution Flow)

If any of the tests you are adding are already in the test set,the Create Test Instance dialog box opens. If you want toadd a second instance of the same test, select the test youwant to add to the test set, and click Create

If the test you are adding has unassigned parameters, theParameters dialog box opens. This allows you to assignvalues to the parameters.


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Running tests Select the test to run Click the run button The Manual Test Run

dialog box opens. Select Manual Runner The Manual Runner dialog box opens, you may change

some information, like the Run name and testexecution date

Click the Operating System Info link to displayoperating system information, you may change this. Bydefault, the operating system information of themachine running QC is displayed.


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Running tests continued (1) Under Test Details, you can view details of the test.

Click More (hyperlink)to open the Test Propertiesdialog box and display test details

You may attach screen shots or other information bygoing to the Attachments tab

Click the Begin Run button to start the test run. Ifthe test you are executing has

unassigned parameters,

the Parameters Values

for Run dialog box opens,

enabling you to assign values. Once you have assigned

parameter values, click OK

to open the Manual Runner


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Running tests continued (2)

Open the application under test and execute the first step. Click Pass Selected buttonif the actual result is the

same as the expected result. A green check is added to the step

and the step status changes to Passed. To pass all the test steps at once, click the Pass Selected

arrow and choose Pass All from the drop down menu


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Running tests continued (3) If the actual result is different than the expected

result, type the actual result in the Actual box andclick the Fail Selected button. A red X is addedto the step and the step status changes to Failed

To add a defect to the test run, click the Add Defectbutton. The Add Defect dialog box opens.

Quality Center automatically creates an associationbetween the test run and the new defect

Click the End of Run button when you completethe test run.

Click the Add Step button to add a step. A newstep with a default step name is added. You can enterdetails about the new step in the Description box.


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Viewing test results You can view the test results from the Test Run

Properties dialog box. In the Test Lab module, chooseTests > Test Run Properties.

The Test Run Properties dialog box opens anddisplays the All Runs view. This view gives details ofall previous runs of this test case


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Exercise 3: Executing a Test


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Logging a New Defect


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Defect Details

Every defect created must include thefollowing information.

An accurate summary of the defect The steps required to reproduce the defect

Usernames required to reproduce the defect Expected Results from the test that failed,

actual results from the test and informationregarding what requirement was not met

Information about the product, version/build,the time at which this problem was observed

Any other environmental information that willbe helpful in accurately recreating the problemand solving the problem


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Defect lifecycle activities Adding Defects

When you find a defect in your application, you submit adefect to the Quality Center project

Reviewing Defects Review all new defects in the project and prioritize which ones

to fix first. This could be done by a review board

Repairing Defects Fix the Open defects. This involves identifying the cause of

the defect, and modifying and rebuilding the application. Testing a New Application Build

Run tests on the new build of the application. If a defect doesnot recur, change the defect status to Closed

Analyzing Defect Data View data from defect reports to see how many defects were

repaired, and how many still remain open, other trends andreports


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Defects Module

You track defects in Quality Center by clicking theDefects button on the sidebar.

Defects Grid

Description

Tab

HistoryTab

Grid Filters


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Matching Defects Matching defects enables you to eliminate duplicate

or similar defects in your project It is recommended that you do a search for similar

defects before you create a new defect

Each time you add a new defect, Quality Centerstores lists of keywords from the Summary andDescription fields.

When you search for similar defects, keywords inthese fields are matched against other defects.

You can use Find Similar Defects or Find SimilarText methods to search for similar defects

In the Defects Grid, select a defect and click theFind Similar Defects button.


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Adding a new defect In the Defects module, click the Add Defect

button. Alternatively, click the Add Defect buttonin the Quality Center main toolbar. The Add Defectdialog box opens

Enter the relevant defect details. Note that a required(mandatory) fields are displayed in red. Click Submit

to add the defect to the project.


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Sorting and Filtering

The following buttons are used to set andclear Sort/Filter Set Filter/Sort

Clear Filter/Sort:

Refresh Filter/Sort:

The second screen shown on

the right is invoked by doubleclicking the white space below

the column header and then

clicking the button with three dots


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Metrics and reports


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Quality Center Reports Quality Center provides a wide variety of

reports. The reports are as good as thedata that is available to report on

You can create reports from each of theQuality Center modules.You can use thedefault report or customize it to meetyour needs

It is highly recommended that you filteryour data before creating the report, asthe default reports bring in unfiltereddata which could be overwhelming


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Creating Reports You can create reports from each of the

four Quality Center modules Select the Quality Center module from

which you want to create a report. Choose Analysis > Reports,and select

the type of report you want to create. Thereport opens with default data displayed.


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Creating Graphs You can create graphs from each of the

four Quality Center modules Select the Quality Center module from

which you want to create a report. Choose Analysis > Graphs,and select

the type of graph you want to create. You can also use the Graph Wizard to

create graphs. Choose Analysis > Graphs> Graph Wizard.

The graph opens with default data andappearance settings

The graph has a Data Grid tab where youcan see the data that makes up the graph

Select different types of graphs if available Customize the graph content to suit your

needs


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Requirement Graphs

Coverage Trend

Summary Progress


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Test status Graphs

Execution trend Execution

summary

Test Plan Summary Progress


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Defect status Graphs

Age Trend

Summary Progress

Requirements Coverage


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q gView

Requirements

Tree

The Coverage View enables you to add and modifytests coverage

Requirements Coverage


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q gAnalysis

Coverage Analysis view enables you to analyze thebreakdown of child requirements according to testcoverage status

Coverage analysis detail


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g yviews

The pie chart and othercoverage views havehyperlinks on the chartwhich will switch the userfrom different views

including some tabularviews


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Exercise 5: Reports


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Miscellaneous tasks


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Adding and removing


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columns

Click the SelectColumns button.The Select Columnsdialog box will open.

Available Columnslists columns not

currently displayed. Visible Columns lists

columns currentlydisplayed.

Select the fields you

want to add/remove,use the arrow buttonsto complete the task


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Support & Training


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Mercury Support

Nationwide has corporate licenses forQuality Center, Quick Test Pro. AnyNationwide associate who needsaccess, can get it.

If you need support for any Mercurytool, please contact the Nationwidehelp desk at 4-2120.

Escalation process Level 1: PCIT support team Level 2: Gary Kuhn

Level 3: Miri Kahng

Quality Center training


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Quality Center trainingareaWe have setup a training area/trainingproject in Quality Center where QApractitioners can use and learn QualityCenter features without interfering with

an actual projects QA work productsAccess url: https://qualitycenternf.nwie.net/qcbin/Domain: DefaultProject: TQA_TestbedUser ID: guestPassword: leave as blank
https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/https://qualitycenternf.nwie.net/qcbin/


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Thank You!

Nationwide FinancialQuality Assurance Competency

CenterFor Internal use only

23335752 introduction to quality center

Documents