21st century skills, digital badges, civil servant certification for
TRANSCRIPT
NEW WORLD OF WORK21st Century Skills for Adult Learners
WITH SUPPORT FROM
• THE CALIFORNIA COMMUNITY COLLEGES CHANCELLOR’S
OFFICE
• THE FOUNDATION FOR CALIFORNIA COMMUNITY COLLEGES
• THE FRANCHISE TAX BOARD/ CALHR CSI COMPETENCIES
TEAM
• THE NATIONAL ASSOCIATION FOR COMMUNITY COLLEGE
ENTREPRENEURSHIP
• THE MOZILLA FOUNDATION
Welcome & Introductions
• Rajinder Gill , New World of Work 21 st Century Skills
Director
• Shannon Wells, Capital Region Pathway Specialist
Foundation for California Community Colleges
• Jeffrey Mrizek, Organizational and Employee Development
Services Manager Franchise Tax Board
21st Century Skills Program
• Started in 2012 at Feather
River College through the
New World of Work
Initiative (NWoW)
• Skills Panels and extensive
career development
research helped determine
the “Top 10” necessary 21st
Century professional skills
• With braided funding from
Adult Education, CTE, and
EWD grants, the NWoW
team created 2 modules per
skill, for a total of 20 lessons
• Each module contains a
lesson plan for instructors,
presentation, a funny “what
not to do” video teaser or
longer video assessment,
and handouts
21st Century Skills Program• The modules were tested with over
200 students at Feather River
College
• Now through Industry Driven
Regional Collaborative grant
funding, the curriculum is being
implemented at:1. Columbia College
2. Feather River College
3. Folsom Lake College
4. Hartnell College
5. Lassen College
6. Santa Barbara City College
7. Santa Rosa Junior College
8. Shasta College
9. SCBC Miramar
10. West Hills Coalinga
• Modules are available open
access (free!!) through
NWoW site
www.newworldofwork.org
• Data tracking includes
student enrollment data
through LaunchBoard,
instructor feedback on
modules, student self
assessments, employer
assessments of students
“Top 10” 21st Century Skills
1. Adaptability
2. Analysis/Solution Mindset
3. Collaboration
4. Communication
5. Digital Fluency
6. Entrepreneurial Mindset
7. Empathy
8. Resilience
9. Self-Awareness
10. Social/Diversity
Awareness
Additional Slide(s) for LaunchPath &
Digital Badges
• 21st Century Skills Digital Badges
• The Foundation for California Community Colleges has partnered with New World of Work and the Mozilla Foundation
• The team developed a list of Primary Attributes per skill for use in a new assessment and digital badging platform within LaunchPath for 21st
Century Skills
• These digital badges are considered “micro-credentials” showing verification of skills
• www.launchpath.com
• The Foundation for CA Community Colleges and the National Association for Community College Entrepreneurship are partnering with NWoW on co-facilitation of trainings
• Trainings allow instructors to earn certificates to teach 21st Century Skills curriculum and understand the digital badging process for traditional and adult learners
Education & Workforce Development21st Century Skills & WIOA
• The new WIOA legislation encourages partnerships amongst employer organizations, education programs, and local Workforce Development Boards to provide career focused training, including soft skills
• The 21st Century Skills coursework provides ready-made curriculum that can be integrated into courses, workshops, or trainings co-run by community colleges & Workforce Development Boards
• These partnership organizations could contact the Foundation CCC to discuss access for adult learners to earn 21st Century Skills digital badges through LaunchPath
State Employment & Adult Learners:
CSI Competency Project• To help fill this shortage, education
and training providers can partner to provide preparation for the Civil Servant Exam and soft skills training, which is considered a baseline for all State positions
• The 21st Century Skills curriculum can be used for this soft skills training
• The State’s goal is to work with educators and training providers to help fill these positions
• Due to upcoming retirements
within the next three years, the
State is facing a huge labor
shortage of qualified civil
service workers
• For example, at the Franchise
Tax Board an estimated 47%
of employees could retire in
the next 3 years
Competency Based Talent Management
Conceptualizing
Competency-Based
“Public to Public” Pathways
Questions?
New World of Work
Demo Lesson:
Communication:Lesson 2
Communication Styles
Johari
Window
Created by Joseph Luft
and Harrington Ingham
in 1955
In communication, your self awareness
influences how and what information you share.
Goals:
1. Increase your open
area through
communication
2. Analyze feedback to
decrease your blind
area
http://kevan.org/johari
Tell & Ask
Communication Assessment
Communication Styles
• Supporter/Relater (O/I): Process focused
communicator
• Analyzer/Thinker (G/I): Idea focused communicator
• Promoter/Socializer (O/D): People focused
communicator
• Controller/Director (G/D): Action focused
communicator
Action Steps to Improve Communication
• Self assess your
communication style(s)
• Learn to identify the
style(s) of others
• Make adjustments
based on who you
are communicating
with
• Find common ground
Active/ Attentive Listening
• Be observant of visual clues
• Pay attention to information and the way it is delivered
• Ask questions and check that you understand what the speaker means
• Try to determine the speaker’s communication style so you can adapt your own to find common ground
Thank you!• Rajinder Gill, New World of Work 21st Century Skills Director,
• Shannon Wells, Capital Region Pathway Specialist Foundation for
California Community Colleges, [email protected]
• Jeffrey Mrizek, Organizational and Employee Development Services
Manager Franchise Tax Board, [email protected]