2.1.1 job skills and cross training
DESCRIPTION
2.1.1 Job Skills and Cross Training. Process Owner: Manuel Talamantez. Approximately 50 employees Established 1937 SEA Member AS9100 Certified Manufacture high precision actuator subassemblies for aerospace applications. Located in North Hills, California. Introduction:. - PowerPoint PPT PresentationTRANSCRIPT
2.1.1 Job Skills and Cross Training
Process Owner: Manuel Talamantez
• Approximately 50 employees• Established 1937• SEA Member• AS9100 Certified• Manufacture high precision actuator subassemblies for
aerospace applications.• Located in North Hills, California
Introduction:
Process Flow
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Inputs/Preparation
Obtain:•Annual Workforce Development Plan created in 1.1.5• Job Skills Objectives•Training request forms• Training Records Management Quarterly Report.• Process Maturity Listing. • Strategic Plan
ChampionsProcess Owners Master Trainers
Output/Collect Data
Compile data for review
Training Objectives Process Analysis Process OwnerCourse Instruction
Feedback
• Collect Feedback.•Improve Process.
Reviews/ Sustainability
• Review training, cross-training, and certification progress and feedback.• Review Master Trainer status.• Compare training objectives to training activities.• Review course outlines• Review process metrics and process owner feedback.• Review Strategic Plan goals
Monthly Review Meeting of Goals, Targets, Action Plans, Champion Reports and training updates.
Quarterly Employee Meetingsto review company performance,goal status, training progress and obtain employee feedback.
Training Plans
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
Basic Training Steps 1. Identify areas where training is needed2. Analysis of training needed3. Select Master trainers to develop course materials4. Develop Training Course Outline5. Determine Prerequisites 6. Determine applicable trainees7. Conduct Training 8. Test trainees by observation or written examination.9. Certify trainees that have passed formal examination.10. Employee feedback11. Update training matrix 4
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
Master Trainers• 6 SEA certified Master Trainers• Each Master Trainer assigned specific
department responsibility• Master trainers strategically assigned to
departments.• End of each month process owner meeting to
review department training needs.
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Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
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Training Course Outline
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
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Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
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Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
“We must always challenge our employees’ strengths while being
sensitive to their weaknesses”
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Classroom Design
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
• Large Screen Monitor
•Retractable Dry-erase board
• 12 workstations
• Wireless Internet Access for all workstations
•High visibility classroom
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Classroom Design
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
Retractable Dry Erase Board
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Classroom Design
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
High Visibility classroom
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Instructors Challenge
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
• How do we know if the students are understanding the material?
• How do we identify the strongest and weakest students?
• How do we know if we have spent enough time on each topic?
• How do we encourage students to participate in class?
Personal Dry-Erase boards
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Proper Use of Personal Dry-Erase Boards
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
1. Instructor develops questions to determine students understanding of course material.
2. Ask the question and have the students immediately write their answers down.
3. Visually acknowledge, one student at a time, that you have seen the answer. Then have the student place board facedown.
4. Discourage students from talking during quiz.
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Instructors Guidelines
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
1. Beginning of class, explain to students the proper use of dry erase boards.
2. Develop course material so that it can be divided into 20-25 minute sections
3. Before moving onto the next section, quiz students using dry erase boards with no more than 5 questions to see how well class understands course material.
4. Make the quiz questions simple yes or no, true or false.
5. Evaluate the answers you have just seen, and determine whether or not to move on to the next section.
6. Never allow visitors to sit in front of classroom to avoid distractions
7. All classes must have a final examination. Use only multiple choice or true and false format.
8. After training is complete distribute anonymous class evaluation forms to students.
9. Record evaluation results to analyze what improvements can be made for future training sessions .
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Student Feedback
Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
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Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
If you don’t measure it, you cant improve it!
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Schrillo Work Instruction2.1.1 Job Skills and Cross-Training
Document No.: SWI-06-002Rev NC Date: 8/13/2010Prepared By: A. Schrillo
Tel: 818-894-8241Fax: 818-895-2113
Schrillo.com
Contact Information:Sales: Bill Christensen
Email: [email protected]