Page 1 of 3 Date: Jan 2020 Approved by: Manager – HR & Organisational Support

DUTY STATEMENT

Job Title: Front Office Administration Officer

Classification Level: Level 1

Location: Perth Office

Position Status: Full Time

Department: Organisational Support Services

Reports to/Supervisor: Manager – HR & Organisational Support

Your Role

In order to fulfil our mission, pursue our vision and in accordance with our values, you are required to:

1. Provide efficient, effective and professional front office administrative support.

2. Assist with Accounts Payable duties.

3. Contribute to the organisation’s commitment to continuous improvement.

4. Participate in special projects or project teams as directed

5. Participate as a member of Organisational Support.

Your Duties

1. Provide efficient and effective front office administrative support:

1.1 Completing the daily Front Administration Officer tasks in a timely manner;

1.2 Coordinating repairs and maintenance of offices and facilities as directed, including liaison with property managers; and

1.3 Coordinating service delivery with security agencies, cleaners, and grounds maintenance contractors.

Page 2 of 3 Date: Jan 2020 Approved by: Manager – HR & Organisational Support

2. Assist with Accounts Payable duties:

2.1 Match invoices to Purchase Orders as required and enter details in to MYOB;

2.2 Assist in the Accounts Payable process under the supervision of the Finance Manager in areas such as filing, data entry, locating and querying invoices and Purchase Orders.

3. Contribute to the organisation’s commitment to continuous improvement:

3.1 Maintain an openness and willingness to share ideas that may contribute to the efficient and effective working of Organisational Support Services;

3.2 Contribute to the Organisational Support strategic planning and individual performance management processes; and

3.3 Participate in professional development training.

4. Participate in special projects or project teams as directed.

5. Participate as a member of the Organisational Support Services Team:

5.1 Assist in other areas within Organisational Support as required;

5.2 Attend and participate in Organisational Support planning and team meetings;

5.3 Adhere to all Central Desert Group policies and procedures; and

5.4 Other duties as directed by the Manager – HR & Organisational Support.

Page 3 of 3 Date: Jan 2020 Approved by: Manager – HR & Organisational Support

SELECTION CRITERIA

ESSENTIAL PERSONAL ATTRIBUTES

Punctual and Reliable Team player Warm and welcoming Can-do attitude Confident and Assertive

ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE:

1. Demonstrated experience in providing excellent customer service in the role of Receptionist and as the first point of contact for a business.

2. Excellent command of written and spoken English, with a proven ability to be able to communicate respectfully and effectively with a range of people from a variety of cultural backgrounds.

3. Demonstrated experience in providing administrative support to a variety of staff.

4. Demonstrated intermediate/advanced skills and experience with Microsoft Word and Excel software.

5. Demonstrated ability to work efficiently and appropriately with limited supervision.

6. Proven ability to be able to follow instructions and use appropriate initiative.

7. High level of accuracy and attention to detail.

DESIRABLE QUALIFICIATIONS, SKILLS AND EXPERIENCE

1. Experience using MYOB software.

2. Previous experience working in an Aboriginal or culturally diverse organisation.