210 agile project management for performance support projects · agile project management for...

210Agile Project Management for Performance Support Projects

Megan Torrance, TorranceLearning

Austin, TX • June 8 – 10, 2016

2Script: Megan Torrance. Illustrator: Serge Ratten

3

Megan TorranceCEO, [email protected]@MMTorrance @TLearninglinkedin.com/in/megantorrance

"Do more of what works, and do less of

what doesn't."Kent Beck, author of Extreme

Programming (XP) Explained

4

Practice > Principle

5

Projects have to keep up with an ever-

increasing rate of change.

7

8

ANALYZE

DESIGN

DEVELOP

IMPLEMENT

EVALUATE

TIME

THE AGILE MANIFESTO:We are uncovering better ways of

developing software by doing it and helping

others do it...

9source: www.agilemanifesto.org

We are uncovering better ways of creating learning experiences by

doing it and helping others do it.

10

Through this work we have come to value:

Individuals and interactions over

processes and tools


Through this work we have come to value:working software

over comprehensive documentation


Through this work we have come to value:

customer collaboration over

contract negotiation


Through this work we have come to value:responding to change

over following a plan


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The 5 Moments of

Learning Need

5 Moments of Learning Need: Gottfredson & Mosher

Apply

New

More

Solve

Change

The 9 Moments of

Learning Need


9 Moments of Need: Torrance

Apply

New

More

Solve

Change

BeforePrepare

Remember

Teach

END STATE: Write learner stories and story cards to define scope and plan the project

19

DEFINE SCOPE WITH STORIES

Stories are the core of the scope

definition and project planning process.

20

21

As a I wantso I can

<who><what><why>

Use Agile story mapping for building

tools, things & software.

22

Use Cathy Moore's Action Mapping to define stories for

Agile learning projects.

23

24http://blog.cathy-moore.com/

!Design a solution to meet stated needs

!Remove a kidney

stone

!Provide verbal feedback to teammates

!Collect & enterdata accurately

!Nail roof

shingles safely

Practice in Training Know . . .

Business Goal that solves a

Business Problem

Adapted from: Cathy Moore

Key question:Why don’t they

do it now?

26



Apply

New

More

Solve

Change

BeforePrepare

Remember

Teach

LATHER, RINSE, REPEAT. (Iterate)

END STATE: Plan for small, meaningful iterations that

allow for review and adjustment

28

Make small mistakes faster.

Skip the big mistakes.Agile Explained, Menlo Innovations

29

30

ANALYZE

DESIGN

DEVELOP

IMPLEMENT

EVALUATE

TIME

31

A

D

I/E

D

I/E

DDD D

Iteration 1 Iteration 2 Iteration 3

TIME

TheMinimum Viable

Product

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M.V.P.

How to iterate?

34

Alpha > Beta > Final

By Project Phase

By Delivery Medium

By level of finish

By depth of functionality

By language

By audience

The 9 Moments of

Learning Need



Apply

New

More

Solve

Change

BeforePrepare

Remember

Teach

Case Study!

36

Iterative approach

Focus on New, More and Apply (some Solve)

Learning from mistakes while still inexpensive

Webinar for existing users

37

37

A

D

I/E

D 1

Text & Screenshot

steps

38

38

A

D

I/E

D 2

Concept videos for new users

39

39

A

D

I/E

D 3

Context & configuration

sensitivity

40

40

A

D

I/E

D 4

The 9 Moments of

Learning Need



Apply

New

More

Solve

ChangeSC

OR

M

xAP

I

SCO

RM

BeforePrepare

Remember

Teach

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