Agenda *Please note that session titles and speaker are subject to change

Date: April 5, 2020 Time: 3:00 pm – 7:00 pm Location: Bellagio, Las Vegas

3:00 pm – 5:00 pm – Optional - UNOS Innovations Workshop *Sign up for this event when you register for the TMF. Please be sure to book your flights to arrive in time to participate. Work for this event will continue throughout the duration of the conference during non-session times. The final presentation will be on Wednesday, April 8 from 11:45 am -12:15 pm.

4:00 pm – 7:00 pm – Early Registration Opens

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Agenda *Please note that session titles and speakers are subject to change

Date: April 6, 2020 Time: 9:00 am – 5:30 pm Location: Bellagio, Las Vegas

8:00 am – 4:45 pm – Registration Open 8:00 am – 8:50 am – Breakfast with Exhibitors

8:55 am – 2:05 pm - Plenary Sessions

8:55 am – 9:15 am - Welcome ● Nancy Metzler, Chair, TMF Planning Committee, Strong Memorial Hospital, University

of Rochester Medical Center

9:15 am – 9:20 am – A word from Natera, our mobile app and lunch sponsor • Jeff Hearn, Vice President, Transplant, Natera

9:20 am – 10:00 am - President’s Address • Maryl Johnson, MD, UNOS President, Professor of Medicine, Heart Failure & Heart

Transplantation, University of Wisconsin Hospital and Clinics o Moderator – Nancy Metzler

10:00 am – 11:00 am - Keynote – The Burning Shield

When a taxi smashed into police officer Jason Schechterle’s patrol car, the fireball that consumed the vehicle should have killed him. But by a series of small miracles, Schechterle survived: dying would have been easier. His incredible story of survival will give you a new perspective on embracing challenges and turning them into great opportunities. “The one true blessing we have, the one thing we have control of in our lives, is our attitude. It’s the only

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thing you have control of, every single day, and every situation. You get to decide what your attitude is going to be.” ~ Jason Schechterle

• Jason Schechterle o Moderator – Nancy Metzler

11:00 am – 11:30 am – Break with Exhibitors

This break is graciously sponsored by:

11:35 am – 12:35 pm - Innovative Marketing to Drive Growth: Be Careful What You Wish For A universal goal of Transplant Centers has been to “GROW,” although many centers see mixed results. This session will explore innovative strategies in outreach, service expansions, and marketing to achieve growth. The speaker will also highlight tactics to help identify and avoid pitfalls so that increased activity from successful marketing does not impact patient, staff and referring provider satisfaction (and…. yours!)

• Jennifer Milton, BSN, MBA, Chief Administrative Officer, University of Texas Health Science Center

o Moderator – Susan Zylicz, MHA, BSN, RN, CCTC

This session is graciously sponsored by:

12:35 pm -1:30 pm – Lunch with Exhibitors and Abstract Viewing

Lunch is graciously sponsored by:

12:45 pm – 1:30 pm - Pediatric Networking and Learning Opportunity

Staffing models in pediatric transplant centers differ across the country. From flexible staffing models to the use of advanced practice providers, pediatric transplant administrators continue to strategize for the ideal staffing model that promotes efficient, cost-effective care while

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carefully balancing staff engagement and satisfaction. Join us as we explore the strengths and weaknesses of different staffing models in pediatric transplantation.

• Diesa Samp, BSN, RN, CCTC, Director, Transplant Services, Texas Children's Hospital • Jason Huff, MSN, RN, FNKF, Director, Transplant Administration, Cincinnati Children's

Hospital Medical Center

This session is graciously sponsored by:

1:35 pm – 2:05 pm - Abstract and Heckenkemper Leader in Transplant Administration Awards Ceremony

• Lisa Schaffner, Director, PR & Marketing, UNOS

Thank you to our Abstract Award sponsors:

Thank you to our Heckenkemper Leader in Transplantation Award sponsor:

2:10 pm - 4:45 pm - Breakout Sessions

2:10 pm – 3:10 pm - The Yellow Brick Road: Paving the Way to a Successful Transition Program

Research shows that young adults are more likely to experience organ rejection and subsequent graft loss during transition to adult transplant care, especially if they are not well

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prepared for the change. The risk for rejection can be decreased if longitudinal, multidisciplinary programs and processes are put in place during the adolescent years to emphasize gradual independence and ownership for medical care. This session will share challenges, barriers and successes of transition to adult care programs and what pediatric and adult centers can do to better support young adult patients.

• Megan Bisek, BA, MA, Children’s Hospital Colorado • Paige Turner Cain, MS-HQS, MSN, RN, CPN, CPHQ, LSSGB, Children’s of Alabama • Laura D. Williams, RN, BSN, MBA, NE-BC, Children’s Healthcare of Atlanta

o Moderator - Diesa R. Samp, BSN, RN, CCTC

2:10 pm – 3:10 pm - Mini-oral session

Processing Kidney Transplant Referrals More Effectively with a Team-Developed Tool (30 minutes)

This session will discuss the development and use of a scoring grid to stratify transplant patient referrals according to co-morbidities, and easily identify first steps for patient evaluation based on individual needs. Developed collaboratively by physicians, surgeons, and coordinators, the tool creates an individual patient score to drive the evaluation track. This process has significantly improved referral processing time, and increased number of completed monthly evaluations.

• Sandra Demasters - Reynolds, MSN, RN, CCTC, Manager Kidney/Pancreas Transplant and Living Donor Programs, University of Florida Health

o Moderator - Lauren E. Kearns, MSN, RN-BC

DonorNet Mobile – High-Level Overview (30 minutes)

This session will give a guided tour of the new DonorNet mobile application coming to transplant hospitals later this year. This application provides a new and improved interface for transplant hospital users to evaluate and respond to organ offers from their mobile devices. Users will be able to experience a hands-on walkthrough of the application, explore new features, and learn how collaboration between UNOS and community has helped shape the design.

• Lloyd Board, Service Owner, UNOS, Richmond, VA o Moderator - Lauren E. Kearns, MSN, RN-BC

2:10 pm – 3:10 pm - Transplant Infusion Centers from an Administrative and Financial Perspective

This session will present novel ways for short stay units to provide individualized care in an atmosphere that caters to their needs as transplant recipients as well as facilitate early discharge from the hospital, prevent hospital admission, conduct research and provide

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outpatient infusions. Topics include rationale for use, steps toward development and initiation as well as operational logistics and administrative considerations.

• Susan Zylicz, MHA, BSN, RN, CCTC, Vice President, Transplant Services, Houston Methodist Hospital

• Andrea Tietjen, CPA, MBA, Manager, Transplant Finance & Data, Saint Barnabas Medical Center

• Alex W. Rogers, PharmD, BCPS, Clinical Pharmacy Specialist II, Solid Organ Transplant, Houston Methodist Hospital

o Moderator - Gene E. Ridolfi, BA, RN, MHA

3:10 pm – 3:40 pm – Break with Exhibitors and Abstract Viewing

3:45 pm – 4:45 pm - Strategies to Increase Donation among Underserved Populations

This session will discuss the ways a transplant program can help encourage participation in living donation among minority groups. It will also explore common barriers that exist and cultural sensitivities to be aware of in order to build a successful program.

• Amit Mathur, MD, Transplant Surgeon, Mayo Clinic Hospital o Moderator – Derek Ginos, MHA, FACHE

3:45 pm – 4:45 pm - The Success of an Independent Organ Recovery Center: A 19 Year Experience with 2,100 Organ Donors

An independent organ recovery center allows more consistent and efficient donor management and organ procurement while being cost-effective and convenient. It also allows the opportunity for research studies to identify the optimal way to manage an organ donor. This presentation will discuss the history, benefits, successes and research results of the first organ recovery center.

• Gary Marklin, MD, Chief Medical Officer , Chief Research Officer, Mid-America Transplant

o Moderator – Yvette Chapman, RN, BSN

3:45 pm – 4:45 pm - Preparing for the Unthinkable: Developing a Living Donor Crisis Management Plan in the Event of a Donor Death

Attendees will recognize the true scope of this issue, including the known morbidity and mortality associated with living organ donation. The results of a nationwide survey regarding the program’s concern and preparedness for a potential living donor complication, including and most importantly, a living donor death, will be summarized for the audience. A template developed by the AST Living Donor COP outlining the most important recommended steps in preparation and responding to such a tragedy will be shared and discussed collaboratively in great detail.

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• Matthew Cooper, MD, Director, Kidney and Pancreas Transplantation, Georgetown University Medical Center

o Moderator – Betsy Stein, MBA

5:00 pm – 6:00 pm – Reception, Prize Drawings, Abstract Viewing 5:15 pm – TMF Planning Committee and Exhibitor Prize Drawings

The reception is graciously sponsored by the following transplant centers:

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Agenda *Please note that session titles and speakers are subject to change*

Date: April 7, 2020 Time: 8:05 am – 4:20 pm Location: Bellagio, Las Vegas

7:15 am – 4:00 pm – Registration Open

7:15 am – 8:00 am – Breakfast with Exhibitors and Abstract Poster Viewing

8:05 am – 10:10 am - Plenary Sessions

8:05 am – 8:15 am – The Launch of a National Living Donor Registry by Donate Life America

Donate Life America is launching a National Living Donor Registry that will soon be reaching 4,500 Americans a day who are already registering to be organ donors through registerme.org by introducing them to the opportunity to be an altruistic living donor.

• Jennifer Milton, BSN, MBA, Chief Administrative Officer, University of Texas Health Science Center

o Moderator – Lisa Schaffner

8:15 am – 9:15 am – A 20:20 Look at the Advancing American Kidney Health (AAKH) Initiative

The Trump Administration has issued a series of executive orders -- the Advancing American Kidney Health Initiative (AAKHI) - that have been described as the most dramatic change to the federal government's approach to kidney care in 50 years. This session will describe the AAKHI, its opportunities and its challenges, and consider the potential effects the initiative will have on kidney transplant patients and the transplant community.

• Eliot Heher MD, Medical Director, Kidney Transplant Program, Massachusetts General Hospital

o Moderator – Kelly Laschkewitsch, MPH, RD

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This session is graciously sponsored by:

9:15 am – 10:15 am – Expanding the Donor Pool, a Professional and Personal Perspective

Over the past two decades, Dr. Robert Montgomery and Brigitte Sullivan have partnered with a mission of expanding available organs for transplant patients. They will discuss how they have developed an effective physician leader and administrator relationship, the strategies they use to transform innovative ideas into clinical programs, and how a deeply personal experience is shaping their work moving forward.

• Robert Montgomery, MD, Transplant Surgeon, New York University Medical Center • Brigitte Sullivan, MBA, Executive Director, New York University Medical Center

o Moderator - Gene E. Ridolfi, BA, RN, MHA

This session is graciously sponsored by:

10:15 am - 10:40 am – Break with Exhibitors and Abstract Poster Presentations

This break is graciously sponsored by:

10:45 am – 11:45 am and 11:50 am –12:50 am - Repeat Breakout Morning Sessions

10:45 am – 11:45 am - Mini-oral abstract presentation session

Best of the Best 2019 Abstract Award Winner – Improving the Organ Donation Referral Process (30 minutes)

A discussion of methods utilizing telehealth to improve the organ donor referral process at a single center.

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• Julie Yeh, MSN, RN, Clinical Coordinator, Northwell Health o Moderator - Audrey C. Kleet, ACNP-BC

Changing Post-Transplant Care with Telemedicine (30 minutes)

In the ever-changing world of healthcare, we are constantly looking for innovative strategies to improve patient care and population health, while also reducing cost. Temple University Hospital (TUH) implemented a telemedicine program for Lung Transplant recipients with this purpose in mind demonstrating how leveraging advancements in technology can help achieve Clinical Outcomes.

• Abhinav Rastogi, MBA, MIS, Senior Vice President, Professional Services, Temple University Hospital

o Moderator - Audrey C. Kleet, ACNP-BC

10:45 am – 11:45 am - Where Grief and Hope Meet

Organ and tissue donors are the lifeblood of transplantation. This selfless act of donation is one of the purist and most altruistic ways a person can give beyond themselves. As healthcare professionals, there are ways to recognize these heroes and open a window for staff to pay respect and honor a life in its last moments. This session will provide ways to recognize organ donors through Honor Walks that engage the entire hospital workforce, from frontline to top leaders, in paying respect to those who have chosen to donate a gift of life.

• Michelle Moss, MSN, RN, CCRN, Assistant Manager ICU/PCU, Medical City McKinney • Julie Fluitt, BSN, RN, CCRN, Clinical Nurse Educator PICU, Loma Linda University

Medical Center • Heather Mekesa, Chief Operations Officer, LifeBanc of Ohio

o Moderator – Paul Myoung, MHA, CLSSB

10:45 am – 11:45 am - Medicare Cost Report Basics - A Discussion of the Essential Components for Medicare Reimbursement ** This session does not repeat.

This session will cover the basics of standard acquisition costs and include discussion of the Medicare Cost Report, how Medicare reimburses acquisition costs, and the types of cost included/excluded.

• Robert Howey, MBA, MHA, CPA, Senior Director, Toyon Associates, Inc. o Moderator - Andrea L. Tietjen, CPA, MBA

10:45 am – 11:45 am - KPD: Match Offer Challenges and Strategies for Better Quality Match Offers

Upon completion of this session audience members will be able to: o Understand the structure and success of KPD in the U.S. and Europe

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o Identify what distinguishes a transplant center as successful in KPD o Understand and implement requirements for KPD success o Overcome challenges for KPD success

• Ruthanne Leishman, KPD Program Manager, UNOS o Moderator - Kelly Laschkewitsch, MPH, RD

Repeat Breakout Morning Sessions

11:50 am – 12:50 pm - When Outcomes Slip – Shift Your Team from Reactive to Proactive

This session will draw on the experience of two transplant center administrators who faced regulatory adversity head on. They will share their expertise and strategies in making regulatory metric monitoring actionable and meaningful to your transplant program, providing tools and guidance that will successfully engage and shift your teams from reactive to proactive in identifying early outcomes trends, and action planning.

• Renee Bennett, RN, BSN, CNOR, CCTC, Program Administrator, Cleveland Clinic Florida Weston

• Lindsay Smith, RN, MSN, Transplant Quality Director, Vanderbilt Transplant Center o Moderator - Lauren E. Kearns, MSN, RN-BC

11:50 am – 12:50 pm - Transplant Strategic Planning: Lessons Learned Over the Past 25 Years

All of us are required to lead or participate in transplant strategic planning at some point in our careers. This provocative session details fundamentals that yield a significant p-value and an approach that resonates with institutional leadership, staff, and external partners.

• Ian Jamieson, MBA, MHA, Vice President, Duke Transplant Center o Moderator - Derek Ginos, MHA

11:50 am – 12:50 pm - Innovations: Telemedicine Based Remote Home Monitoring After Liver Transplantation

Telemedicine interventions represent an opportunity to personalize care and can lead to improved adherence and patient satisfaction. However, there is limited data on impact of these interventions on outcomes after Liver Transplant. We conducted the first randomized controlled trial of a telemedicine-based home monitoring program (HMP) compared to standard of care after liver transplantation. The HMP group had a lower 90-day readmission and improved quality of life in regards to physical function and general health.

• Shimul A. Shah, MD, MHCM, The James and Catherine Orr Endowed Chair in Liver Transplantation, Chief, Solid Organ Transplantation, Professor of Surgery, University of Cincinnati College of Medicine

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o Moderator - Jason Huff, MSN, RN, FNKF

11:50 am – 12:50 pm - Navigating Through Quality Concerns: Perspectives from Transplant Centers and OPO MPSC Collaborations

Learn about South Carolina’s experience through the MPSC Review, from the perspective of executive leadership and management.

• Julia Rowe Mekarski, RN, Clinical Services Manager, We Are Sharing Hope SC

One transplant centers experience as it pertains to a recent adverse event will be shared. The efforts put forth by the center to address the quality concern will also be presented. Lastly, the centers perspective pertaining to collaboration and guidance received from the MPSC will be shared.

• Chuck Machner, MSN, RN, CCRN, Administrative Director, Transplant Services, University of Texas Medical Branch at Galveston

o Moderator - Yvette Chapman, RN, BSN

12:50 pm – 1:55 pm – Lunch with Exhibitors

1:15 pm – 1:55 pm - Abstract Poster Presentations

1:00 pm – 1:55 pm - Lunch and Learn - UNOS Tools & Resources

• UNOS Connect – Daryl Chesley, Ed.D, Director, Professional Education, UNOS o UNOS Connect – your connection to UNOS’ professional education. In this

session, we’ll explore functionality, content, and strategies to share the content within UNOS Connect.

• Data Portal – Adam Bacigalupo, Data Analyst, UNOS o Grab your lunch and join our session about the variety of data tools available on

the data services portal. In this session led by the new UNOS data products team, we will run through the data portal tools: how to find them, how to use them, and how to help enhance them. Learn about creating and improving the tools, and find out how the tools can save your program time.

2:00 pm – 3:00 pm and 3:20 pm – 4:20 pm - Repeat Breakout Afternoon Sessions

2:00 pm – 3:00 pm – Mini-oral abstract presentation session

Best of the Best 2019 Abstract Award Winner – Improving the Organ Donation Referral Process (30 minutes)

A discussion of methods utilizing telehealth to improve the organ donor referral process at a single center.

• Julie Yeh, MSN, RN, Clinical Coordinator, Northwell Health 3/2/2020 4:44 PM

o Moderator - Audrey C. Kleet, ACNP-BC

Changing Post - Transplant Care with Telemedicine (30 minutes)

In the ever-changing world of healthcare, we are constantly looking for innovative strategies to improve patient care and population health, while also reducing cost. Temple University Hospital (TUH) implemented a telemedicine program for Lung Transplant recipients with this purpose in mind, demonstrating how leveraging advancements in technology can help achieve Clinical Outcomes.

• Abhinav Rastogi, MBA, MIS, Senior Vice President, Professional Services, Temple University Hospital

o Moderator - Audrey C. Kleet, ACNP-BC

2:00 pm – 3:00 pm - Where Grief and Hope Meet

Organ and tissue donors are the lifeblood of transplantation. This selfless act of donation is one of the purist and most altruistic ways a person can give beyond themselves. As healthcare professionals, there are ways to recognize these heroes and open a window for staff to pay respect and honor a life in its last moments. This session will provide ways to recognize organ donors through Honor Walks that engage the entire hospital workforce, from frontline to top leaders, in paying respect to those who have chosen to donate a gift of life.

• Michelle Moss, MSN, RN, CCRN, Assistant Manager ICU/PCU, Medical City McKinney • Julie Fluitt, BSN, RN, CCRN, Clinical Nurse Educator PICU, Loma Linda University

Medical Center • Heather Mekesa, Chief Operations Officer, LifeBank of Ohio

o Moderator – Paul Myoung MHA, CLSSB

2:00 pm – 3:00 pm - Medicare Cost Report Advanced - Understanding the Key Drivers for Optimizing Medicare Reimbursement **This session does not repeat.

The session will discuss best practices for the accumulation of data for Cost Report preparation, common errors and omissions on the Cost Report, and various risks and opportunities.

• Robert Howey, MBA, MHA, CPA, Senior Director, Toyon Associates, Inc. o Moderator - Andrea L. Tietjen, CPA, MBA

2:00 pm – 3:00 pm - KPD: Match Offer Challenges and Strategies for Better Quality Match Offers

• Ruthanne Leishman, KPD Program Manager, UNOS o Moderator - Kelly Laschkewitsch, MPH, RD

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3:00 pm – 3:15 pm – Break

Repeat Breakout Afternoon Sessions

3:20 pm – 4:20 pm - When Outcomes Slip – Shift Your Team from Reactive to Proactive

This session will draw on the experience of two transplant center administrators who faced regulatory adversity head on. They will share their expertise and strategies in making regulatory metric monitoring actionable and meaningful to your transplant program, providing tools and guidance that will successfully engage and shift your teams from reactive to proactive in identifying early outcomes trends, and action planning.

• Renee Bennett, RN, BSN, CNOR, CCTC, Program Administrator, Cleveland Clinic Florida Weston

• Lindsay Smith, RN, MSN, Transplant Quality Director, Vanderbilt Transplant Center o Moderator - Lauren E. Kearns, MSN, RN-BC

3:20 am – 4:20 pm - Transplant Strategic Planning: Lessons Learned Over the Past 25 Years

All of us are required to lead or participate in transplant strategic planning at some point in our careers. This provocative session details fundamentals that yield a significant p-value and an approach that resonates with institutional leadership, staff, and external partners.

• Ian Jamieson, MBA, MHA, Vice President, Duke Transplant Center o Moderator – Derek Ginos, MHA

3:20 pm – 4:20 pm - Innovations: Telemedicine Based Remote Home Monitoring After Liver Transplantation

Telemedicine interventions represent an opportunity to personalize care and can lead to improved adherence and patient satisfaction. However, there is limited data on impact of these interventions on outcomes after Liver Transplant. We conducted the first randomized controlled trial of a telemedicine-based home monitoring program (HMP) compared to standard of care after liver transplantation. The HMP group had a lower 90-day readmission and improved quality of life in regards to physical function and general health.

• Shimul A. Shah, MD, MHCM, The James and Catherine Orr Endowed Chair in Liver Transplantation, Chief, Solid Organ Transplantation, Professor of Surgery, University of Cincinnati College of Medicine

o Moderator - Jason Huff, MSN, RN, FNKF

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3:20 pm – 4:20 pm - Navigating Through Quality Concerns: Perspectives from Transplant Centers and OPO MPSC Collaborations

Learn about South Carolina’s experience through the MPSC Review, from the perspective of executive leadership and management.

• Julia Mekarski, RN, Clinical Services Manager, We Are Sharing Hope SC

One transplant centers experience as it pertains to a recent adverse event will be shared. The efforts put forth by the center to address the quality concern will also be presented. Lastly, the centers perspective pertaining to collaboration and guidance received from the MPSC will be shared.

• Chuck Machner, MSN, RN, CCRN, Administrative Director, Transplant Services, University of Texas Medical Branch at Galveston

o Moderator - Yvette Chapman, RN, BSN

3/2/2020 4:44 PM

Agenda *Please note that session titles and speakers are subject to change*

Date: April 8, 2020 Time: 8:30 am – 12:15 pm Location: Bellagio, Las Vegas

8:00 am – 12:30 pm – Registration Open

8:00 am – 8:30 am – Breakfast

Plenary Sessions

8:30 am – 9:30 am – Smarter Distribution through Continuous Distribution

Continuous distribution is the OPTN's future approach to organ allocation. It will result in smarter distribution for organs. Come learn about the work that has been completed on the lung model and how this will impact all organ systems.

• Maryl Johnson, MD, UNOS President, Professor of Medicine, Heart Failure & Heart Transplantation, University of Wisconsin Hospital and Clinics

o Moderator - Susan Zylicz, MHA, BSN, RN, CCTC

9:30 am – 10:30 am - SRTR Hot Topics

The session will cover new and exciting happenings provided by the SRTR, including pilot assessments of overall survival from the time of listing, updates on development of continuous distribution policies, and updates on the assessment of OPO performance. The session will provide opportunity for interaction with questions and answers.

• Jon Snyder, PhD, MS, Director, SRTR, Hennepin Healthcare Research Institute (HHRI) o Moderator – Jason Huff, MSN, RN, FNKF

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10:30 am – 11:30 am - NSQIP Transplant – A Potential Tool to Understand Post-Transplant Outcomes and Complications

Dr. Ryutaro Hirose, MD, FACS will describe NSQIP Transplant, a national transplant QI Program, which is a joint project between the American College of Surgeons and the American Society of Transplant Surgeons that can help programs understand their post-transplant outcomes and complications and provide a national perspective and benchmarks. The ACS National Surgical Quality Improvement Program (ACS NSQIP) is a nationally validated, risk-adjusted, outcomes-based program to measure and improve the quality of surgical care. Recently a transplant specific program has been established. The program was built by transplant surgeons and provides participating hospitals with tools, analyses and reports to make informed decisions about improving quality of care. This session will provide an in-depth overview of the ways some hospitals are using this tool to enhance their quality processes.

• Ryutaro Hirose, MD, Professor, Clinical Surgery, UCSF Medical Center o Moderator – Nancy Metzler

11:30 am – 11:45 am - Break

11:45 am – 12:15 pm - UNOS Innovations

We know that you perform many roles as you go about your busy day. If you are known as a “problem solver” or “efficiency expert”, we’d like to hear from you. We are looking for your help to uncover system problems, resolve UNetSM difficulties and devise simple solutions as part of the TMF/UNOS Innovation event.

• Darby Harris, CSPO, Associate Service Owner, UNOS o Moderator - Lisa Schaffner, Director, PR & Marketing, UNOS

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