2020 cookie program - girl scouts of western...

2020 Cookie ProgramTroop Product Managers

Welcome

• Welcome and Introductions• Agenda

• Cookie Program Overview• Girl Program• Proceeds & Girl Rewards• Before the Sale• During the Sale• Digital Cookie• After the Sale• Volunteer Resources

Program Overview

Program Prep

• Ensure current membership & vol app/CBC

• TRPM/IRM attend SU cookie training

• TRPM holds girl/family meeting

• Troops & girls set goals• Girl attend SU cookie

rallies• Access

eBudde: confirm banking info, early bird status & girl roster

Initial Orders

• Girls set-up Digital Cookie site & send emails

• Girls collect orders from family & friends

• Troops select booth sites through eBudde

• Troops place initial cookie & reward orders in eBudde

• Cookie deliveries to SUs for troop pick-up

• Girls deliver initial orders to customers

Booths

• Represent Girl Scouts in the community and remember proper booth etiquette

• Troops build booth kits• Bling Your Booth!• Troops use booth

recorder to track sales• Troops make frequent

deposits – first ACH withdrawal on 3/10!

• Daily eBudde inventory updates

Wrap-Up

• Troops collect all money from families and assign packages to girls

• Balance and finalize eBudde

• Troops submit final paperwork to SUPM

• Operation Cookie collection day

• Girl Reward Distribution

Troop Product Manager (TRPM) Role

• 2019-2020 Girl Scout Membership• Current volunteer application & CBC• Attend training hosted by SUPM• Enter additional troop volunteers assisting

with cookies to eBudde• Review TRPM Manual & Family Guide• Hold a girl and family cookie meeting• Confirm all registered girls are showing

in eBudde

• Submit initial cookie orders• Recruit booth chaperones• Collect money from families and make

regular deposits• Regularly update eBudde by assigning

cookies to girls once sold• Assign 100% of packages to girls on

Girl Orders tab• Deposit 100% of money collected,

including proceeds portion• Reconcile records and submit

completed troop envelope to SUPM• Coordinate reward distribution

Individually Registered Member/Juliette (IRM)

• An IRM is a girl who experiences Girl Scouts and/or the Cookie Program independently and not in a troop setting

• Essentially, an IRM functions as a troop of 1• Typically, the IRM’s guardian takes on the role of TRPM

• Utilizes TRPM/IRM Manual for program management

• IRMs sign up to participate by completing the IRM Product Program Sign-Up form at www.GirlScoutsWW.org/Cookies

• IRM will be assigned a unique ‘troop’ number in eBudde (9 + 3-digit SU number + 1,2,3…ex. 96041)• Adult indicated in the submission will be added to eBudde as TRPM• SUPM will be contacted regarding the IRM participation• Deposit slips for the GSWW bank account will be ordered and mailed to address provided

• IRMs receive proceeds in banded amounts issued on Key2Prepaid Cookie Dough cards, in early May

http://www.girlscoutsww.org/Cookies

Gift of Caring Programs

Operation CookieOperation Cookie Drop is now Operation Cookie!

OCD OpC• As we commit to diversity, equity and inclusion,

we’ve made the important decision to change “Operation Cookie Drop” to “Operation Cookie”.

• We strive for the language we use to be sensitive and respectful and recognize that the use of the {former} acronym isn’t in keep with our values as an organization.

• Our council sponsored program where packages are donated to various branches of the military and USO.

• Girls collect donations for OpC but do not set aside physical packages of cookies

• GSWW purchases additional cookies at the end of the program to fulfill donations

Troop Gift of Caring• Troop sponsored service project where the

troop chooses a local non-profit agency to receive donated packages after the sale

• Donated packages are physically delivered to chosen non-profit by the troop at the end of the program

• TGOC packages may be picked up from SU cupboards at the end of the program, as troops sell through their inventory

• Inspired by girl entrepreneurs in the Girl Scout Cookie Program®, these zesty lemon cookies are positively fun!

• Just like a G.I.R.L. (Go-getter, Innovator, Risk-taker, Leader)™, each cookie has something bright and motivating to say

Crispy lemon cookies baked with lemon glaze and inspiring messages to lift your spirits. Approximately 12 cookies per 6.2 oz.pkg.

• Made with Natural Flavors and Colors • NO High Fructose Corn Syrup• NO Partially Hydrogenated Oils (PHOs) • Zero Grams Trans Fat per Serving • RSPO Certified (Mass Balance) Palm Oil Remember to keep the new

Lemon-Ups cookie confidential until January 7, 2020.

Bright, inspiring and truly unique–just like Girl Scouts!

Perfect for Sharing! Each cookie brings joy to others, much like the impact Girl Scouts have in their communities!

12 cookies included in each tray8 embossed cookie messages

Remember to keep the new Lemon-Ups cookie confidential until January 7, 2020.

New Cookie Packages

Remember to keep the new Lemon-Ups cookie confidential until January 7, 2020.

We may receive some past year S’mores cases but the individual

packages will be updated

2020 GSUSA Social Media Trial Guidance

• For 2020, girls may use the Internet to share their Cookie Program Sales links, stories and learnings with the following guidelines:

• The Girl Scout Cookie Program is a girl-led program and online marketing and sales efforts should always be led by a girl while also being supervised by her parents or guardians.

• If a girl is engaging in digital marketing and sales activity beyond friends and family, they should continue to adhere to all Safety Activity Checkpoints for Computer and Internet Use, Computer Internet Safety Pledge and Cookie and Product Sales Safety Activity Checkpoint.

• Girls engaging in online sales and marketing must review and apply the Digital Marketing Tips for Cookie Entrepreneurs and Their Families.

• Girl sales links should never be posted on online resale sites (Craigslist, eBay, Facebook Marketplace, etc.)

• See a post that is outside of this guidance?• Private message reminder of GSUSA’s guidance and, if post remains, report to GSUSA via

‘contact us’ link at www.GirlScouts.org• Communication plan

• PP Team will send email to volunteers through eBudde in December• Information will be included in December eNews for families• One-sheet will be available in eBudde Help Center for distribution as needed

http://www.girlscouts.org/

CONFIDENTIAL & PROPRIETARY

Girl Program

NEW! Cookie Entrepreneur Family PinEach Girl Scout grade level will have its own set of requirements to help families guide

their Girl Scout as she runs her own cookie business year after year. Girls can earn all 13 pins in the collection—one unique pin for every year they participate!Learn more at: girlscouts.org/entrepreneurfamily• Differentiates the Cookie Program experience by grade level• Helps to engage families beyond deadlines and the order card

Older Girl Program Kit

• Cadettes, Seniors, and Ambassadors can request kits to help share their experiences in Girl Scouts and engage with customers at booths

• Requests made at GirlScoutsWW.org/Cookies from 1/6 – 2/3

Marketing Magic Events

• Girls will develop a pitch and record a video to post to their Digital Cookie storefront to promote their cookie goals

• Workshops are hosted by DigiPenand Engage Thru Tech

• Workshops will be the second weekend of January

• Registration through MyGS

Cookie Pro Contest

• Who? Registered Girl Scouts who are selling cookies during the 2019/2020 season

• When? February 1– March 31, 2020• How? By submitting a complete entry at girlscouts.org/cookiepro -

answering a set of required questions and uploading a personal photo• What will girls win? 24 girls nationwide—4 per Girl Scout grade level—

will win an exciting trip to the Cookie Entrepreneur Experience of a lifetime at G.I.R.L. 2020! The 24 lucky winners will get an opportunity to:

• Travel to sunny Orlando, FL for an epic Cookie Entrepreneur Experience with their parent/guardian

• Enjoy full VIP access to all G.I.R.L. 2020 activities• Have breakfast with GSUSA CEO and Council CEOs• Embark on epic adventures at a local amusement park• Attend a Girl Scout alums coaching session to build entrepreneurial skills• Get recognized on the EXPO Hall main stage and through a featured

story at the Entrepreneurship Pavilion

2019 GSWW winner

Lacey H.SU623Senior


Proceeds & Girl Rewards

Cookie Program Proceeds

• Troop Proceeds• $0.65 per package sold by girls in the troop• An additional $0.15 per package received by those who met the early

bird registration deadline with the minimum number of girls & adults• An additional $0.05 per package can be earned if a troop reached a

per girl average of 275+ packages• IRM proceeds

• Earned in banded amounts based on packages sold• Proceeds are issued on a Key2Prepaid Cookie Dough Rewards card,

along with any Cookie Dough Rewards earned/selected from the girl rewards structure

• All rewards entered into eBudde, based on selections on Girl and Adult Responsibility Agreement• 25+ through 395+ pkgs levels cumulative• 500+ pkgs and above rewards non-cumulative and requires choice of reward item or cookie dough• Top Cookie Seller Club earners receive 20% off 2020 camp session or $ for $ cookie dough match PLUS Charm Bracelet

• Girls who previously earned charm bracelet will receive charm and bead to add to existing bracelet

Girl Rewards

Butterfly Plush

Cookie Dough RewardsEarning Cookie Dough

• 395+: girls choose 65-395 rewards or $35 CD• Girls earn $50 of CD for every 100 packages

sold starting at 400+ packages, if CD is chosen instead of physical reward item

• At 600 pkgs and above, girls can choose a lower lever reward and will receive CD to account for difference in reward level and pkgs sold

• Example: Girl sells 654 packages and selects the 500+ reward. She will receive the 500+ reward item plus $50 in CD for the 100 pkgs between the 500 & 600 level

• IRMs receive proceeds portion of their sales in banded amounts, in lieu of troop proceeds

Using Cookie Dough• Cookie Dough funds received on Key2Prepaid

Mastercard• Girls need to keep their card, even if they have a

zero balance, as funds are added to the same account year over year

• Key2Prepaid account, including mailing address updates, replacement cards and transaction information managed by girl and family

• Eligible Cookie Dough purchases:• Girl Membership fees• Girl Scout events & camps, including volunteer

led• GSWW store purchases• GirlScoutShop.com purchases• Approved extended troop travel expenses• Approved Destinations travel expenses• Online donations to GSWW

2000+ Club Event

Exclusive evening will be held on May 16, 2020Location TBD

All qualifiers will be contacted with the exciting details in late April

ALL girls that sell 2000+ packages of cookies will be invited to an exclusive super seller dinner and activities with

Girl Scouts of Western Washington CEO, Megan Ferland.


Before the Sale –Now to January 17th

• How to use proceeds – maybe a service project or field trip• How to divide booth sale cookies amongst the girls• Which Gift of Caring project they will support• What are their individual & troop sales goals• How they will market their Digital Cookie storefronts• How they will Bling their Booth• How many booth sales they want to attend• How many booth sales their families are able to support• How they will approach customers inclusively

Girl-led Program

• Set girl and troop goals• Discuss booth sales and how the troop would like to

participate• Distribute and review all information in the Family Guide

on money collection, booth etiquette, Digital Cookie approval/denial and girl reward deadlines

• Ask parents to read, sign and return all necessary forms by the end of the meeting. Girl and Adult Responsibility Agreement must be signed to participate in the program.

• Explain the cookie return policy

• See page 5 of TRPM Manual

Girl & Family Meeting

• Integrated into Girl and Adult Responsibility Agreement

• All rewards entered in eBudde• Signed by girl and parent• Collect form for each girl by 1/17• If form not received:

• Select reward item for packages sold up to 395 pkgs, select AL size t-shirt and 100% CD for 395+ pkgs and up

Girl Rewards Choice

eBudde

Online Cookie Management System• See all girls listed to sell

in troop• Enter troop initial orders• Select booth sites• Record booth sales• Record individual girl

sales• Order additional cookies• Enter girl payments• Submit girl rewards

• System access – Cookie Portal• Welcome Email sent to Troop Leaders near 12/11• Link is unique to user and expires in 7 days• Access to several Little Brownie applications• Volunteer agreement acknowledgement required upon first

system access• New dynamic troop dashboard• eBudde Troop App Plus

• New dashboard and system updates• Helpful instruction provided on Cookie Exchange tab• Booths can now be released from calendar on dashboard• Booth waitlist now indicates number of troops awaiting

notification

eBudde Updates

• Update contact information

• Update troop information• Bank account information• Confirm Early Bird status

• Ensure any missing girls are current members so they can be added to the system

• Update GOC Org tab with charity information

• Troop Leaders will automatically be added to eBudde

eBudde Set Up

Presenter

Presentation Notes

Early bird will say ‘yes’ if troop is earning extra $0.15/box

eBudde Troop App Plus

• Manage all aspects of eBudde through the Troop App Plus!• Check Rosters• Place initial orders• Select booths• Record sales and

payments

Presenter

Presentation Notes

There is a screen behind each icon that gives you dashboard information. This includes the calendar, checklist, upcoming booth sites, service unit contacts and messaging.

• Girls registered in troops by 11/28 will be automatically uploaded to eBudde• After 12/2, registered girls will be uploaded to eBudde on a daily basis• Girls in the Financial Assistance process will be uploaded to eBudde on a daily basis• Girls missing from eBudde need to register through MyGS• Girls in incorrect troops must contact Customer Care to be moved to the correct troop

• eBudde will reflect the move within two business days

Girls in eBudde

Troop Banking• Troops/IRMs deposit 100% of collected money into account, including proceeds

amount• Clear documentation showing all funds were deposited to a troop account must be

provided – request duplicate copies of deposit receipts from bank• Deposit overages credited to girls as OpC or TGOC• Troops may only deposit into troop account • Troops must remit 100% of bank deposit receipts• ACH withdrawal from troop bank accounts

• 3/10: $2 per box assigned to troop inventory• 3/27: Amount You Owe Council• Additional ACH as needed upon reconciliation

• Troops can select any credit card vendor for use during the Cookie Program• Transaction or device fees should be discussed as a troop when choosing a vendor• Vendor receipting should be set up to indicate troop number so customer can more

easily identify the transaction• Processing tied to troop bank account• Troops can request up to $50 in fees to be reimbursed by GSWW, if submitted by

deadline

IRMs & Troops without bank accounts

• Troops without bank accounts by 1/17 need to request deposit slips for GSWW Key Bank account

• If troop account opens during program, deposits must continue to GSWW Key Bank Account

• IRMs deposit slips for GSWW Key Bank Account are requested through the IRM Product Program Sign-Up online form at www.GirlScoutsWW.org/Cookies

• 100% of funds collected must be deposited, including proceeds amount• eBudde Sales Report should show a negative balance due to council by the

end of the program• Negative balance should equal the proceeds amount indicated for troops & IRMs

using the GSWW Key Bank Account• Troop proceeds will be deposited once troop account is open• IRM proceeds amount will be issued in banded amounts on Key2Prepaid Cookie

Dough Rewards card the first week of May


During the Sale –January 17 – March 15

• Girls take orders 1/17 – 2/2• No money collected at this time, except for donation funds and online

Digital Cookie orders• Submit initial orders by midnight on 2/3

• Order enough extra packages to get through the first weekend of booth sales

• Initial order cookies may not be returned• Remind families to add Digital Cookie Girl Delivered order totals to

paper order card line• Selecting pick-up time slot• SU Delivery Date • Delivery location

Initial Order

• Cupboard availability in eBudde

• Cupboard location

• Place pending transactions to cupboard

• Sign receipts with SUPM for every pick-up of cookies

Getting More Cookies

• Booth site locations selected in eBudde• It really does open at 6:30am every day, beginning 1/28!• Sites available to view prior to 1/28 for planning• Factor first weekend of booth sites in troop initial order

Selecting Booth Sites

• Troops can opt-in to notifications for booth slots (location & day)• “Notify Me If Slots Open” button • If selected, troop receives email if a time slot becomes available• Slot filled on first come, first served basis• System now shows how many troops have requested notification if booth

time becomes available• Can opt-out with “Stop Notifying Me” button

Booth Scheduler

Sites that begin with ‘z’ have special restrictions• zJBLM: Joint Base Lewis-McChord

• ONLY girls in troops that meet on the installation can participate in JBLM booths –JBLM policy

• Door-to-door selling not allowed on any base• zWSF – WA State Ferries

• ONLY troops in the SU where dock is located can participate in ferry booths• Must have WADOT training – WADOT policy• Picks monitored by SUPM

• zMetro – Downtown Seattle • Between I-5, Dearborn and Mercer• Cadettes and above may choose• Picks monitored by product team• No wagon sales permitted in this area

Booth Sites with Special Restrictions

• Troops with 13+ girls can request additional booth picks

• Back-end eBudde rules set to allow additional picks

• TRPM submits online form for review and PP team adds rule for troop in eBudde

• PPM will provide email confirmation

• Submission Deadline: 1/24 for additional picks on day one of booth scheduler

• Submissions received 1/25-1/29 will have additional picks available day 4 of booth scheduler

Larger Troop Booth Picks

Booth Scheduler

DateTime Opened

Number of picks per troop (up to 12 girls selling)

1/17 through 1/27All Day

None—This time period is open to preview sites. Sites will be loaded into the system as they are received from SU booth managers.

1/286:30 am

2 picks, 1 total per business (Max 1 pick at same business chain/name; Ex. Day 1 = 1 Safeway)

1/296:30 am

2 picks, 2 total per business (Max 2 picks at same business chain/name; Ex. Day 2 = 1 additional Safeway)

1/306:30 am


1/316:30 am

2 picks, unlimited per business

2/16:30 am


2/26:30 am


2/3 through 3/156:30 am


Date/Time Opened

Number of picks per troop (13-24 Girls Selling)

1/17 through 1/27

All Day


1/286:30 am


1/296:30 am


1/306:30 am


1/316:30 am


2/16:30 am


2/26:30 am


2/3 through 3/15

6:30 am


Date/Time Opened

Number of picks per troop (25+ Girls Selling)

1/17 through 1/27

All Day


1/286:30 am


1/296:30 am


1/306:30 am


1/316:30 am


2/16:30 am


2/26:30 am


2/3 through 3/15

6:30 am


13-24 Girls Selling 25+ Girls SellingUp to 12 Girls Selling

Recording Booth Sales• Booth sales can be quickly

recorded through the booth recording function

• eBudde can distribute the sales of one booth evenly among all girls in the troop or those selected as participating at the booth

• Request My Sale in eBudde for SUPM approval

• Requests must be submitted 48 hours in advance of time slot requested

• If denied, reason will be shared

• Site may not have been previously/currently listed in eBudde ‘Booth Sites’ tab

• Limited to 3 time slots (or 9 total hours)• Location Guidelines:

• If the girl cannot enter the establishment without an adult, the site is probably not appropriate

• Site should not be too close to another site• Troop must have business’ permission

Opportunity for girls/troops to sell cookies at locations that aren’t designated as council-wide booth sites.

Examples: house of worship, business owned by family/friend, community event

My Sales Opportunities

• Use a Booth Worksheet for each booth slot

• Prepare booth chaperones with booth kits

• Remind parents to let you know if they are unable to attend a booth site so it can be released

• Remind booth chaperones to:• Be a positive role model for girls• Keep a positive presence for booth site

businesses and our communities• Stay calm through all situations

TIP: Give customers change in $1s to help promote donations for OpC/TGOC!

Booth Best Practices

Process• Troops communicate to transfer cookies

and sign receipts• Troop giving cookies requests troop

to troop transfer with SUPM• Both troops responsible for ensuring

eBudde is updated• Financial responsibility remains with

troop to which cookies are assigned

Cookie Exchange

Function in eBudde that is essentially a bulletin board to facilitate communication between troops regarding cookie overages or needs.


Digital Cookie

Digital Cookie

GSUSA’s platform for girls to promote their Cookie Program goals and accept orders• Digital Cookie sends registration emails to girls/families around 1/8• Girls send emails to potential customers through the system• Customers can place orders for direct shipping or Girl Delivery• All orders placed through Digital Cookie are paid for online• NEW! 5 package gift box and 4 packages of Thin Mint in a tin now available

• Volunteers receive email near 1/6• Families receive email near 1/8

Be sure to [email protected]

to your address book so you get your email.

Digital Cookie Access

mailto:[email protected]

Digital Cookie Access

Didn’t receive a registration email or need assistance logging in?

• Click on “Need help to log in” to request a registration email, update email address, unlock account, etc.

Make sure parents approve Step 3!

Digital Cookie Girl Program

Girls can track their badge work in their account!

• Tracking numbers for shipped orders now shown on Digital Cookie Order details.

• Parents can resend customer order or shipping confirmation emails!

Girls can choose 1 of 3 marketing emails to send to

their customers!

Safety note: Email communications to customers are one way. Girl contact information is never given.

Digital Cookie Girl Program

• NEW! Girl Delivery extension – January 17th through February 27th

• Girls/families add the total number of girl delivered packages purchased through 2/2 on their paper order card for TRPM to added in eBudde for initial orders

• Girl Delivery orders approved from 2/3-2/27 filled once troop has received extra cookies in their initial delivery or from the SU cupboard. Packages need to be assigned to girls on the Girl Order tab, as with any cookies checked out during this time.

• NEW! Parents have 5 days to approve girl delivery orders• If not approved, defaults to Donate or Cancel

• Customer is charged as soon as APPROVED is clicked.• Let customers know that cookies will be in hand 2/14-2/23 for

deliveries.

Digital Cookie – Girl Delivery

Girl delivery: Volunteers can ensure their parents are approving girl delivery orders and remind them to confirm when orders have been delivered.

Can access Orders Pending Approval & Orders Pending Delivery

Digital Cookie – Volunteer View

Digital Cookie Girl Delivery Recap on eBudde Troop

Dashboard!LmUps

Shipped Order – Packages and payment flow to Girl Orders tab

Girl Delivery Order – Payment flows to Girl Orders tab but packages must be added to initial order or assigned to girl on Girl Orders tab

No inventory automatically assigned

Amount Paid/negative balance due

Digital Cookie & eBudde

Digital Cookie payments reduce

troop ACH electronic withdrawal amount! Sales Report – reflects orders and

payments made

Payments Tab – payments collected through Digital Cookie appear on Payments tab as payments made to council Payments Made


• Girls will be added to eBudde and Digital Cookie as they register their 2019-2020 membership

• Girl moves: eBudde adds M to the GSUSA ID to allow correct ID to be used in the new troop• Provides tracking for Digital Cookie sales that occurred prior to move• Girl record in former troop no longer editable

• Packages sold and deposits total on Sales Report• Data flows between eBudde and Digital Cookie within 48 hours • Packages sold offline must be updated in Digital Cookie manually by

girl to reflect her full sale progress to customers on her storefront



After the Sale –March 16 - May

Operation Cookie• Convert leftover packages that are less than or equal to number of OpC packages

sold• Enter an OpC move transaction for girls• Update GOC Org tab with OpC office location- include number of physical

packages being dropped off

Troop Gift of Caring• Physical cookie packages needed for chosen agency• Confirm money deposited for donated packages• SU cupboard transfers more packages if needed to cover TGOC donations• GOC Org tab must be updated with agency information

OpC Reconciliation

eBudde Sales Report tab• Indicates troop’s final per package

proceeds• Packages received in troop

inventory • OpC donated packages• Digital Cookie packages sold• Payments Made

• Payments (ACH) to council• Digital Cookie payments – if any

Digital Cookie sales moved, total will need to be added by hand

• Total Troop Sales• Total Troop Proceeds• Amount due to council

eBudde Sales Report

SU245(245) – Troop 40321

Susie Cookie123 Cookie LaneCandy, WA 12345Email: [email protected]: 123-456-7980

• Girls who accept credit cards sell more packages than those who only accept cash

• Up to $50 in fees credited per troop – recorded as ‘payment to council’ in eBudde

• Submit request at www.GirlScoutsWW.org/Cookies by 3/19

• Credited prior to second ACH

• Average troop fees for the 2019 Cookie Program - $43.88• Total 2019 credit card fees reimbursed & Digital Cookie

Processing fees - $59,592

Credit Card Fee Reimbursement

Troop Reconciliation

• Ensure all packages are assigned to girls on the Girl Orders tab• Ensure Total Troop Sales = Bank Deposit Receipts + Total DOC

Deposits + Gross Credit Card Sales (incl. fees) + Outstanding Debts• If total is less than Total Troop Sales, work to identify source of

shortage and correct, as needed• If total is more than Total Troop Sales, assign additional OpC/TGOC

packages to account for additional funds and balance totals• Compile final troop envelope documentation and submit to SUPM:

• Completed Troop Deposit Record• Copy of signed Sales Report• Copies of all bank deposit receipts for cookie program deposits• Copy of statement from credit card vendor, including all fees• Any Outstanding Debt Reports with supporting documentation –

report submitted online by deadline

Berta Brownie22 Yummy LaneMt. Cookie, WA

[email protected]


Volunteer Resources

• Interactive Built by Me Cookie Season Planner• Booth Guide for Volunteers• Cookie Videos for Girls• Cookies 101: A Guide for Families • Cookie VIP eTraining• Troop Cookie Games

(Play with mobile devices!)

Little Brownie Resources

Presenter

Presentation Notes

We know Councils want to make life easier for volunteers. Little Brownie is completely on board! We’re innovating ways to support your council wherever you are on the path to adopting GSUSA’s Customer Engagement Initiative (CEI).

eBudde Help Center

All volunteer resources will be available in the eBudde Help Center

Resources for families will still be available at

www.GirlScoutsWW.org/Cookies

Weekly emails will also be sent through eBudde to troop volunteers!

http://www.girlscoutsww.org/Cookies

https://www.youtube.com/user/GirlScoutsWW/video

• Just-in-Time short task specific webinars• Support for Troop Product Managers

Service Unit Product ManagerEmail: [email protected]: 425-765-3458

Service Unit Booth Manager Email: [email protected]:

Service Unit Cupboard ManagerEmail: [email protected]: 425-765-3458

Customer Care TeamEmail: [email protected]: 1-800-541-9852

SU420 Cookies 2020

Helpful Videos and Contacts

https://www.youtube.com/user/GirlScoutsWW/video

mailto:[email protected]

Thank you for all you do to support girls who…

2020 cookie program - girl scouts of western...

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