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2020 AR Medicaid PCMH Performance Based, Moving Forward

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Page 1: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 AR Medicaid PCMH

Performance Based, Moving Forward

Page 2: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Agenda• Status of Current Medicaid PCMH Program• Activities and Validation Process for 2020• Antibiotic Stewardship• Metrics for 2020

o Quality o Core (Low Performance Metrics)o PBIP Measures

• Reconsideration for 2019 PBIP• 2020 Reporting • SHARE Update

Page 3: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Current Medicaid PCMH Program Status

Interesting Year! New Tools ProvidedThankfulMoving Forward

Page 4: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2018 Performance Period compared to 2017

2019 PBIP MeasuresHospitalization was down by 12.3% Emergency room visits down by 3% Adolescent Wellness up by 5.9%

2019 Core MeasureInfant Wellness up by 7.2%BMI still struggled

Page 5: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 PCMH Activities and

Validation Processes

Shelley Ruth PCMH QA Manager

Page 6: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 Practice Support Activities

Activity3 Month

3/31/20206 Month

6/30/202012 Month

12/31/2020

A Identify top 10% of high-priority patients (including BH clients) •

B Provide 24/7 access to care •

C Document approach to expanding access to same-day appointments •

D Capacity to receive direct e-messaging from patients: Describe method of e-messaging used •

E Childhood/Adult Vaccination Practice Strategy •

F Join SHARE or participate in a network that delivers hospital discharge information to practice within 48 hours

G Medication Management: Describe the practices EHR reconciliation process. Document updates to active medication list in EHR for HPB

H Care Plans for High Priority Patients: create care plans •

I Patient Literacy Assessment Tool: Choose any health literacy tool and administer the screening to at least 75 patients (enrolled in the PCMH program) or their care givers

J Ability to receive Patient Feedback: Indicate method used to receive patient feedback and describe how feedback is used to make improvements

K Care Instructions for HPB: Create and share with the patient an after-visit summary of the patient’s visit. Include diagnosis, medication list, tests and results (if available), referrals (if applicable), and follow up instructions

L 10-day follow up after an acute inpatient hospital stay •

M Developmental/Behavior Health Assessment for Children and Adolescents •

Page 7: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Fast Track Care Plan Audit Details

§ Fast Track Audit vs. Regular Audit• Only required to submit five care plans for Fast Track• 20% of the attested to care plans are selected for regular audit

§ Qualifications for the Fast Track Care Plan Audit• Must pass at least two consecutive years of care plans audits • Must not have been placed in remediation for care plans

§ Fast Track Disqualifications• Not meeting the 80% target• Placed in remediation

§ Scoring method• Two points for each required element• Care Plan validation spreadsheet

Page 8: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Virtual Validation of Activities

§ Virtual Validation vs Onsite Validation• Submits supporting documentation electronically• Email is the preferred method of submission

§ Qualifications for Virtual Validation• Must pass at least two consecutive years of activity validation• Must not have been placed in remediation for activities

§ Virtual Validation Disqualifications• Not meeting activity requirements• Placed in remediation

§ Process• Complete attestations by deadlines• Submit supporting documentation

Page 9: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

OUTPATIENT ANTIBIOTIC STEWARDSHIP WILLIAM GOLDEN MD MACP

MEDICAL DIRECTOR, OFFICE OF HEALTH INFORMATION TECHNOLOGY

Page 10: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Antibiotic Resistance

CDC. Antibiotic resistance threats in the United States, 2013. www.cdc.gov/drugresistance/threat-report-2013/

$20 billion in excess direct healthcare costs annually

Page 11: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Stewardship across the spectrum of healthcare

http://www.cdc.gov/getsmart/healthcare/implementation/core-elements.html

http://www.cdc.gov/longtermcare/pdfs/core-elements-antibiotic-stewardship.pdf

Page 12: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Fleming-Dutra. JAMA 2016;315(17): 1864-1873. The Pew Charitable Trusts. May 2016.

Page 13: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Provider variability: Habit of prescribing antibiotics§ In a large study of 1 million VA outpatient visits for acute respiratory infections (ARIs, many of which

did not require antibiotics)

– Highest 10% of providers prescribed antibiotics in ≥95% of ARI visits

– Lowest 10% prescribed antibiotics in ≤40% of ARI visits

§ In a pediatric network, antibiotic prescribing variability among 25 practices

– 18 to 36% of acute visits resulted in antibiotic prescriptions by practice

– 15 to 57% of antibiotics were broad-spectrum by practice

Child with same complaint in high use practice: 2x as likely to get antibiotics and 4x as likely to get broad-spectrum antibiotics

Jones. Ann Int Med 2015;163(2):73-80.

Gerber. JPIDS 2015;4(4): 297-304.

Page 14: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Meeting the CARB goal

§ Reduction of inappropriate outpatient antibiotic use by 50% by 2020

§ 30% of outpatient antibiotic use is inappropriate

§ Goal: Reduction of overall outpatient antibiotic use by 15% by 2020

Page 15: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Diagnoses leading to antibiotics — United States, 2010–11

Page 16: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

OUTPATIENT ISSUES

• Respiratory Conditions

• Unsatisfactory Literature

• Variable Patient Presentations

• Prescribing 2-4x Higher Than Recommended for Select Conditions

• Mixed Track Record For Improvement

• Viral URI i, Sinusitis n, Ears n, Pharyngitis n

Page 17: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

WHY COMPARE BROAD VS. NARROW?

Conflicting guidelines

• AOM

• AAP recommends amoxicillin; RCTs used amoxicillin-clavulanate for AOM

• Sinusitis:

• AAP recommends amoxicillin; IDSA recommends amoxicillin-clavulanate

• GAS pharyngitis:

• cephalosporins?

50% of antibiotic use for children is broad-spectrum

Page 18: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Target rate for outpatient antibiotic prescriptions

30%

Page 19: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

GLOBAL VALUES

• CDC 6/18 Project

• All Payer Presciption Rates

• USA – 880/1000 Patients

• AR – 1070/1000 Patients

Page 20: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 21: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PCMH VARIATION

• Panels of Patients Attributed for > 6 Months

• Scripts Originated from All Sources

• 3-4 Fold Practice Variation

Page 22: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

total >=18 <18

Antibiotics/100 patientsPopulation 107.5 103.5 108.5PCMH Median 114 104 118Highest PCMH 220 179 231Lowest PCMH 46 21 25

% Receiving 1 PrescriptionPopulation 50% 49% 50%PCMH Median 54% 49% 55%Highest PCMH 75% 66% 78%Lowest PCMH 28% 14% 18%

Page 23: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 24: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 25: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PHYSICIAN PERCEPTION OF PATIENT EXPECTATIONS§ Overt requests for antibiotics are rare

§ When physicians think patients/parents want antibiotics, they are more likely to prescribe

• 62% when they thought parent wanted antibiotics

• 7% when they thought parent did not want antibiotics

Knapf Family Practice 2004;21(5):500-6. Mangione-Smith Pediatrics 1999;103(4):711-8

§ Physicians are terrible at predicting which patients want antibiotics

Page 26: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

STEWARDSHIP PLAN

• Biannual PCMH Report Card

• Informational Reports 2020

• Accountability 2021

• Quality Metric and Core Metric

• Goal: 15% Reduction by Start of 2022

• 920/1000 Patients

Page 27: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 PCMH Quality MetricsCore MeasuresPBIP Measures and 2019 PBIP

Reconsideration

Larry “David” BallardPCMH Program Manager

Page 28: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 Quality Metrics and Targets 7 Claim Based Metric 2020 Target 2019 ComparePCP Visits ≥83% 1% ↑Infant Wellness ≥68% 6% ↑Child Wellness ≥72% 1% ↑ Adolescent Wellness ≥53% 3% ↑URI ≤45% 2% ↓ COB ≤30% 5% ↓Tamiflu ≤18% 2% ↓

3 EHR Based (eCQM) Controlling BP ≥62% 4% ↑Tobacco Use ≥80% 5% ↑HbA1c Poor Control ≤28% 5% ↓

Page 29: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 Core Metrics (Low Performance) and Targets

• Infant Wellness- If you have 15% or more of your beneficiaries who turn15 months old during the performance period who have 0-1 wellness visits and you do not Pass the Infant Wellness Quality Metric.

• Body Mass Index- if less than 60% of your patient panel (3-17 years of age) have a BMI Measurement. (Self Reporting)

Page 30: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 Core Metrics (Low Performance) and Targets

• PCP Visits- If you have ≤60% of your High Priority Beneficiaries with as least 2 visits in the past 12 months. 2020 Target for PCP Visit is 83%

• HbA1c if ≤50% of your diabetes beneficiaries (18-75 years of age) who complete a annual HbA1c. 2019 Target was 75%

o Removed from Quality Metrics but will still be monitored.

Page 31: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 32: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 33: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 34: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for
Page 35: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Reconsideration for 2019 PBIP Measures

Page 36: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2019 Performance Based Incentive Payment (PBIP) Measure Reconsiderations.

#1 Be Proactive! • Don’t wait until Reconsideration period.

# 2 Special PBIP report ran during Q2 of 2020 for 2019 PBIP measures.

#3 PCMH’s will be given 30 days to submit Reconsideration on these measures! (This will provide DMS adequate time to make determinations before Payment determinations are made)

Page 37: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2019 Performance Based Incentive Payment (PBIP) Measure Reconsiderations.

Again this will be only for PBIP measures. If you see anything questionable then I suggest submitting it. We will not except Reconsideration on these 3 measures after payments are made.

Quality Metric Reconsideration will be like normal. Once Payments are made and if you missed payment because of not passing 2/3 of Quality Metrics.

Page 38: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

gdit.com

PCMH 2020 UPDATE

Page 39: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PHMR Overview

The PHMR is a monthly report that allows medical providers to better manage their Medicaid beneficiary population with:

• Being produced monthly with latest processed data • Easy filtering to identify “Gaps in care” and utilization of services to better manage and educate the

populationPHMR reports (individual worksheets)

• Information • Summary• All quality metrics• Point in Time (PIT) attributed beneficiaries report including HPB indicator • Performance Based Incentive Payment (PBIP)

o Acute Hospital Utilization (AHU)o Emergency Department (EDU)

• Emergency room monitoringGDIT Proprietary39 | gdit.com

Page 40: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PHMR new additions

New features for the second half of 2019• All of the additional features are on the PIT attribution report

o Last PCP visit date and where it occurred (within or outside the PCMH)o If the beneficiary is 6 month attributedo For the October 2019 release, beneficiary attribution status (continuous, new or break (last date on

attribution list))

• Always listening to providers and GDIT continuous analysis drives additional features

GDIT Proprietary40 | gdit.com

Page 41: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PERFORMANCE BASED INCENTIVE PAYMENTS (PBIP)

Page 42: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

PBIP

For 2019• Continue to see results in quarterly report

For 2020• Same approach for incentive as 2019

o Must pass 2/3 of CORE metrics

o Must meet minimum performance metrics

o Be in the top 10% or 11 – 35 percentile rankings of incentive metrics

• Incentive Metricso AHU: Hospital Utilization

o EDU: Emergency Department Utilization

o Focus Metric: Adolescent Metric

GDIT Proprietary42 | gdit.com

Page 43: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

ARTIFICIAL INTELLIGENCE/MACHINE LEARNING

Page 44: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Artificial intelligence/Machine Learning

New tool for 2020• Initial concentration of PBIP metrics

o Testing different modelingo Currently analyzing the identification preventable ER visitso Currently analyzing identifying avoidable hospitalizations

• Identifying the most effective way of delivery to PCMHs

GDIT Proprietary44 | gdit.com

Page 45: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

2020 SCHEDULE REPORTS

Page 46: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

Schedule reports

New tool for 2020• Quarterly reports

o 2018 Final Reporto Two full reports (current reports)o Two reduced (contain information that PCMH are tracking)

• Monthly PHMR beginning in February• 2019 PHMR Reconciliation Report• Supplemental reports

o Bi annual chronic opioid usageo Bi Annual antibiotic stewardship (new for 2020)

• AI/ML (new for 2020)

GDIT Proprietary46 | gdit.com

Page 47: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

SHARE Connecting Providers and Organizations to Improve Quality Care

Anne Santifer, Director [email protected]

Page 48: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

48

ConnectionsHospitals 72Provider Practices/Other 660CPC + Practices 160PCMHs 187

WHO SHAREs?

Page 49: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

SHARE and PCDH

Page 50: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

DAILY ADT REPORT

Daily ADT report

PATIENT FLYER

View our patient consent flyer here.

Page 51: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

DAILY ADT REPORT

ü Sent Nightly ü Assists with Follow

up Visitsü Can include all

patients regardless of payer

ü Proven Results

Page 52: 2020 AR Medicaid PCMH - AFMC · 2020 AR Medicaid PCMH Performance Based, Moving Forward. Agenda • Status of Current Medicaid PCMH Program • Activities and Validation Process for

HOW TO GET CONTACT SHARE

Visit our Website: SHAREarkansas.com

ORCall: 501.410.1999

OREmail:

[email protected]

HOW TO GET IN TOUCH