2020 1st quarter (jan, feb, mar) performance report highlightsjul 22, 2020 · 2. bus and max on...
TRANSCRIPT
![Page 1: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/1.jpg)
2020 1st Quarter (Jan, Feb, Mar) Performance Report Highlights
Business Plan Goals:• Satisfied Riders• Deliver Safe, Efficient, and Equitable Service• Ensure a Culture of Safety
Key Points* Rail Rule Violations down more than 40%* Bus Collision rate one of lowest in 5 years
TriMet Board Meeting, July 22, 2020
1
![Page 2: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/2.jpg)
2
Bus and MAX On Time PerformanceCY20 Q1 MAX 90.8%Bus 90.4%Change on yearMAX - 0.2 pct pointsBus + 1.2 pct points
• Continued emphasis on leaving garage or yard on time.
• MAX OTP declined slightly but essentially stable.
91.0% 90.8%
89.2% 90.4%
75%
77%
79%
81%
83%
85%
87%
89%
91%
93%
MAX Light Rail
Fixed Route Bus
![Page 3: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/3.jpg)
3
WES On Time PerformanceCY20 Q1 99.2%Change on year+0.6 pct points
• PTC (Positive Train Control) related delays last quarter.
98.6%99.2%
75%
80%
85%
90%
95%
100%
![Page 4: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/4.jpg)
4
Fixed-Route Bus Operator Complaints per 100,000 Boardings
CY20 Q1 Serv. Delivery: 5.2Pub. Relations: 3.8Safety Related: 3.4Change on yearServ. Delivery +0.1Pub. Relations +0.2Safety Related +0.2
• Rates relatively stable for past ~two years.
• 1,602 complaints / 12,976,060 boardings0
2
4
6
8
10
12
14
16Service Delivery
Public Relations
Safety Related
![Page 5: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/5.jpg)
5
MAX Operator Complaints per 100,000 Boardings
CY20 Q1 Serv. Delivery: 0.7Pub. Relations: 1.0Safety Related: 0.3Change on yearServ. Delivery +0.3 Pub. Relations +0.2Safety Related +0.1
• Rates relatively stable for past ~two years.
• 168 complaints / 8,252,590 boardings0
1
2
3
4
5
6Service DeliveryPublic RelationsSafety Related
![Page 6: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/6.jpg)
6
Rail Rule Violations per 1,000,000 Miles
CY20 Q1 51.3 per million milesChange on year:-42.3%
• Fewer new Operators in recent months.
• OCC Rail Control Safety announcements.
• Rail Training taking a more proactive approach to rule violations.
89.0
51.3
0
20
40
60
80
100
120
140
160
180
200
![Page 7: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/7.jpg)
7
LIFT – Miles between Road Calls
CY20 Q1 74,648
Change on year+51.3%
• Number of older, less reliable vehicles were replaced in CY19 Q1 (14 veh.) and Q2 (13 veh.) leading to improved performance in CY19 Q3 & Q4.
50,534
76,468
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
![Page 8: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/8.jpg)
8
Fixed Route Bus MDBF - Lost ServiceCY20 Q1 16,397
Change on year+16.6%
• Least reliable buses have been replaced by new vehicles.
14,067
16,397
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
16,000
18,000
20,000
![Page 9: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/9.jpg)
9
MAX Light Rail MDBF – Lost ServiceCY20 Q111,130
Change on year:+12.6%
• Propulsion failures decreased ~36%
9,886
11,130
0
2,000
4,000
6,000
8,000
10,000
12,000
14,000
![Page 10: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/10.jpg)
10
Fixed Route Bus Collisions per 100,000 MilesCY20 Q1 4.47
Change on year-12.9%
• Decline primarily driven by a decrease in fixed object/parked vehicle collisions and mirror strikes.
• 302 collisions / 6,755,620 miles
5.13(335)
4.47(302)
0
1
2
3
4
5
6
7
![Page 11: 2020 1st Quarter (Jan, Feb, Mar) Performance Report HighlightsJul 22, 2020 · 2. Bus and MAX On Time Performance. CY20 Q1 . MAX 90.8%. Bus 90.4%. Change on year. MAX - 0.2 pct points](https://reader036.vdocuments.us/reader036/viewer/2022071108/5fe2e6f6033d7161dc5b15bc/html5/thumbnails/11.jpg)
11
MAX Collisions per 100,000 Miles
CY20 Q1 1.28
Change on year-7%
• Overall rate remains low.
• 15 collisions / 1,168,531 miles
• Approximately 1 collision per week.
1.38(16)
1.28(15)
0.0
0.5
1.0
1.5
2.0
2.5
3.0