2019 fraud, waste, and abuse external training, quiz, and ......published by articulate® storyline...
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2019 Fraud, Waste, and Abuse_External Training, Quiz, and Key
1. Welcome
1.1 Combating Medicare Parts C and D Fraud, Waste, and Abuse (FWA)
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2. Training Overview
2.1 Training Overview
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2.2 Training Overview
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2.3 Training Overview
Note: For paper versions of the training, the Key Terms and Acronyms resource is located at the
end of this document.
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2.4 Training Overview
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2.5 Training Overview
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2.6 Training Overview
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2.7 Training Overview
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3. Lesson 1
3.1 Lesson 1: What is FWA?
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3.2 Lesson 1: What is FWA?
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3.3 Lesson 1: What is FWA?
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3.4 Lesson 1: What is FWA?
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3.5 Lesson 1: What is FWA?
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3.6 Lesson 1: What is FWA?
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3.7 Lesson 1: What is FWA?
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3.8 Lesson 1: What is FWA?
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3.9 Lesson 1: What is FWA?
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3.10 Lesson 1: What is FWA?
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3.11 Lesson 1: What is FWA?
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3.12 Lesson 1: What is FWA?
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3.13 Lesson 1: What is FWA?
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3.14 Lesson 1: What is FWA?
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3.15 Lesson 1: What is FWA?
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3.16 Lesson 1: What is FWA?
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3.17 Lesson 1: What is FWA?
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3.18 Lesson 1: What is FWA?
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3.19 Lesson 1: What is FWA?
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3.20 Lesson 1: What is FWA?
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3.21 Lesson 1: What is FWA?
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3.22 Lesson 1: What is FWA?
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3.23 Lesson 1: What is FWA?
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3.24 Lesson 1: What is FWA?
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3.25 Lesson 1: What is FWA?
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3.26 Lesson 1 Knowledge Check
Correct Choice
X A. Fraud
B. Waste
C. Abuse
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Correct Choice
A. Civil Monetary Penalties
X B. Deportation
C. Exclusion from participation in all Federal health care programs
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3.27 Lesson 1: What is FWA?
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4. Lesson 2
4.1 Lesson 2: Your Role in the Fight Against FWA
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4.2 Lesson 2: Your Role in the Fight Against FWA
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4.3 Lesson 2: Your Role in the Fight Against FWA
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4.4 Lesson 2: Your Role in the Fight Against FWA
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4.5 Lesson 2: Your Role in the Fight Against FWA
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4.6 Lesson 2: Your Role in the Fight Against FWA
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4.7 Lesson 2: Your Role in the Fight Against FWA
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4.8 Lesson 2: Your Role in the Fight Against FWA
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4.9 Lesson 2: Your Role in the Fight Against FWA
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4.10 Lesson 2: Your Role in the Fight Against FWA
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4.11 Lesson 2: Your Role in the Fight Against FWA
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4.12 Lesson 2: Your Role in the Fight Against FWA
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4.13 Lesson 2: Your Role in the Fight Against FWA
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4.14 Lesson 2: Your Role in the Fight Against FWA
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4.15 Lesson 2: Your Role in the Fight Against FWA
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4.16 Lesson 2: Your Role in the Fight Against FWA
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4.17 Lesson 2: Your Role in the Fight Against FWA
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4.18 Lesson 2: Your Role in the Fight Against FWA
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4.19 Lesson 2: Your Role in the Fight Against FWA
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4.20 Lesson 2: Your Role in the Fight Against FWA
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4.21 Lesson 2: Your Role in the Fight Against FWA
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4.22 Lesson 2: Your Role in the Fight Against FWA
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4.23 Lesson 2: Your Role in the Fight Against FWA
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4.24 Lesson 2: Your Role in the Fight Against FWA
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4.25 Lesson 2 Knowledge Check
Correct Choice
A. Fill the prescription for 160
B. Fill the prescription for 60
X C. Call the prescriber to verify the quantity
D. Call the Sponsor’s compliance department
E. Call law enforcement
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Correct Choice
A. Do what your immediate supervisor asked you to do and adjust or add
risk diagnosis codes
X B. Report the incident to the compliance department (via compliance
hotline or other mechanism)
C. Discuss your concerns with your immediate supervisor
D. Call law enforcement
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Correct Choice
A. Call Doe Diagnostics and request additional information for the claims
X B. Consult with your immediate supervisor for next steps or contact the
compliance department (via compliance hotline, Special Investigations
Unit, or other mechanism)
C. Reject the claims
D. Pay the claims
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Correct Choice
A. Call local law enforcement
B. Perform another review
C. Contact your compliance department (via compliance hotline or other
mechanism)
D. Discuss your concerns with your supervisor
X E. Follow your pharmacy’s procedures
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4.26 Lesson 2: Your Role in the Fight Against FWA
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5. Post-assessment
5.1 Post-assessment
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5.2 Post-assessment
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Question 1 of 10
Correct Choice
True
X False
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Question 2 of 10
Correct Choice
A. Telephone hotlines
B. Mail drops
C. In-person reporting to the compliance department/supervisor
D. Special Investigations Units
X E. All of the above
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Question 3 of 10
Correct Choice
True
X False
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Question 4 of 10
Correct Choice
X True
False
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Question 5 of 10
Correct Choice
X True
False
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Question 6 of 10
Correct Choice
X True
False
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Question 7 of 10
Correct Choice
X True
False
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Question 8 of 10
Correct Choice
X True
False
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Question 9 of 10
Correct Choice
X True
False
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Question 10 of 10
Correct Choice
A. Civil Monetary Penalties
B. Imprisonment
C. Exclusion from participation in all Federal health care programs
X D. All of the above
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5.14 Prime Therapeutics’ Reporting Methods
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5.15 Thank you for completing the course!
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Acronyms
AIDS: Acquired Immune Deficiency Syndrome
CFR: Code of Federal Regulations
CMP: Civil Monetary Penalties
CMS: Centers for Medicare & Medicaid Services
DME: Durable Medical Equipment
DMEPOS: Durable Medical Equipment, Prosthetics, Orthotics and Supplies
DOJ: Department of Justice
EPLS: Excluded Parties List System
FCA: False Claims Act
FDR: First-tier, Downstream, and Related Entity
FEP: Federal Employee Program
FWA: Fraud, Waste, and Abuse
GSA: General Services Administration
HHS: U.S Department of Health & Human Services
HIPAA: Health Insurance Portability and Accountability Act
LEIE: List of Excluded Individuals and Entities
MA: Medicare Advantage
MAC: Medicare Administrative Contractor
MA-PD: Medicare Advantage Prescription Drug
MAO: Medicare Advantage Organizations
NBI MEDIC: National Benefit Integrity Medicare Drug Integrity Contractor
NPI: National Provider Identifier
OIG: Office of Inspector General
PBM: Pharmacy Benefit Manager
PDP: Prescription Drug Plan
SAM: System for Award Management
SDP: Self-Disclosure Protocol
SIU: Special Investigations Unit
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Key Terms
Abuse: Abuse includes actions that may, directly or indirectly, result in: unnecessary costs to the
Medicare Program, improper payment, payment for services that fail to meet professionally
recognized standards of care, or services that are medically unnecessary. Abuse involves
payment for items or services when there is no legal entitlement to that payment and the provider
has not knowingly and/or intentionally misrepresented facts to obtain payment. Abuse cannot be
differentiated categorically from fraud, because the distinction between “fraud” and “abuse”
depends on specific facts and circumstances, intent and prior knowledge, and available evidence,
among other factors.
Fraud: Fraud is knowingly and willfully executing, or attempting to execute, a scheme or artifice
to defraud any health care benefit program or to obtain, by means of false or fraudulent pretenses,
representations, or promises, any of the money or property owned by, or under the custody or
control of, any health care benefit program. Fraud is intentionally submitting false information to
the Government or Government contractor to get money or a benefit.
Medicare Part C: Medicare Part C, or Medicare Advantage (MA), is a health insurance option
available to Medicare beneficiaries, run by private, Medicare-approved insurance companies.
These companies arrange for, or directly provide health care services to the beneficiaries who
enroll in an MA plan. MA plans must cover all services that Medicare covers with the exception of
hospice care. They provide Part A and Part B benefits and may also include prescription drug
coverage and other supplemental benefits.
Medicare Part D: Medicare Part D, the Prescription Drug Benefit, provides prescription drug
coverage to Medicare beneficiaries enrolled in Part A and/or Part B who enroll in a Medicare
Prescription Drug Plan (PDP) or an MA Prescription Drug (MA-PD) plan. Medicare-approved
insurance and other companies provide prescription drug coverage to individuals living in a plan’s
services area.
Waste: Waste is the overutilization of services, or other practices that, directly or indirectly, result
in unnecessary costs to the Medicare program. Waste is generally not considered to be caused
by criminally negligent actions but rather by the misuse of resources.
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Whistleblower: A whistleblower is a person who exposes information or activity that is deemed
illegal, dishonest, or violates professional or clinical standards.