2019 eas user forum agenda - eaton · ryan brager, product manager wednesday, october 23...

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2019 EAS User Training and Technical Showcase Event Smart Solutions. Smarter Grid. Energy Automation Solutions (EAS)

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2019 EAS User Training and Technical Showcase EventSmart Solutions. Smarter Grid.

Energy Automation Solutions (EAS)

Smart solutions for a Smarter Grid

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Radisson Blu Mall of AmericaA The Lake’s Ballroom AB The Lake’s Ballroom BC The Lake’s Ballroom CD The Lake’s Ballroom DE Sky BridgeF Harriet AG Harriet BH Calhoun

I CedarJ Minnetonka AK Minnetonka BL Minnetonka C

M Nokomis AN Nokomis BO Nokomis CP Restrooms

Third floor level

Second floor level

2 EATON 2019 EAS User Training and Technical Showcase Event

Pre-forum supplemental training sessionsTuesday, October 22

6:30–8:00 a.m. Lakes Ballroom A and B

Breakfast buffet

8:00 a.m.–Noon Lakes Ballroom C

Engineering Overview of How the RF Network Works

This session will provide a technical overview of the RF Mesh network and how all the network components work together to form the network. Network design guidelines and methods for optimizing your network will also be included. At the end of the course, participants will understand:

• The building blocks required for the RF Mesh network

• Different networks (mesh vs. tower)

• How the RF Mesh network forms

• Network paths, links and hops and the impact on the network performance

• Network applications

• Design guidelines for network optimization

• Methods to assess the health of the network

Raj Kapur, Engineering Manager

Sharif Siddiqui, RF Supervisor

8:00 a.m.–Noon Lakes Ballroom D

Itron Meter Training

Itron Sentinel and PC Pro+ training

Itron

8:00 a.m.–Noon Nokomis B

IEC 61850 Introduction

Participants are introduced to the IEC 61850 international substation automation standard and to its application in real-world situations. Detailed hands-on examples, centered on relevant application problems, ensure that participants become fully familiar with the technical aspects of using the SMP Gateway in an IEC 61850 automation project.

Eric Lebeau, Product Manager

8:00 a.m.–Noon Nokomis C

SMP HMI Programming and Commissioning

Participants are introduced to the technical and functional capabilities of SMP Diagram and are shown how to use it as a substation HMI or SCADA for a small network. During this process, participants become familiar with all aspects related to using and troubleshooting SMP Diagram.

François Turcotte, Product Manager

8:00 a.m.–Noon Harriet A & B

Energy Market Fundamentals: What They Are and How They Work

The ISO Energy Markets operate in over half of the U.S. continental territory and manage over 70% of the total power system load. This year, a group of utilities across several western states have proposed merging into the Southwest Power Pool. At this point, most municipal and cooperative utilities operate in energy markets through their G&Ts, PMAs or energy suppliers. However, the way the energy markets operate is making these entities change their programs so that they better match with the ISO rules. This training class will provide attendees with the knowledge of how the markets operate and provide references to resources to help distribution utilities understand their specific market programs.

Joe Childs, Senior Program Manager

Noon–1:00 p.m. Lakes Ballroom A and B

Lunch

1:00–2:30 p.m. Lakes Ballroom D

Yukon Software Introduction

Are you new to Eaton’s Smart Grid network? Have you been working with the software for less than 12 months? This informal overview of the YukonE user experience will show you how the software manages your network, provides tools for individual device interaction and integrates to other systems.

David Sutton, Product Manager

Stacey Nelson, Engineering Manager

3EATON 2019 EAS User Training and Technical Showcase Event

1:00–4:30 p.m. Lakes Ballroom C

Honeywell Meter Training

Honeywell meter and MeterCat training for the A3 meter.

Honeywell

1:00–4:30 p.m. Nokomis C

Cyber-Security

Reliability and security of the electricity infrastructure are key objectives of the Smart Grid initiative. We will examine the threat against the critical infrastructure, how it has been evolving, and examine how the threat is being handled. The basic concepts of information security will be discussed, as well as the policies and standards applicable to the power industry. Then we will examine the architecture of substation and distribution automation systems, discuss security requirements, and provide detailed explanations on the applicable technologies.

Eric Lebeau, Product Manager

1:00–4:30 p.m. Nokomis B

IEC 61131 Soft PLC Programming

Participants are introduced to the SMP Gateway’s built-in automation functions and to the capabilities available using the Soft PLC. During this process, participants learn to design, implement, document, debug, validate and maintain automation algorithms that can be executed as custom SMP Gateway applications. Detailed hands-on examples, centered on relevant application problems, ensure that the participants become fully familiar with all aspects of the SMP Gateway’s automation capabilities.

François Turcotte, Product Manager

1:00–4:30 p.m. Harriet A & B

DR Feasibility Analysis and Business Models

In this workshop, each participant will receive a spreadsheet model that can be filled out for yourself with your wholesale rates. From there, you can design your own DR feasibility study, including what programs to design, what loads to control, install rate, churn rates, marketing costs, peak day load curves, and number of customers.

Joe Childs, Senior Program Manager

Roger Rognli, Senior Program Manager

5:00–7:00 p.m. Sky Bridge

Hospitality Reception

Join us for refreshments and hors d’oeuvres.

Pre-forum supplemental training sessions (continued)

Introduction to technical showcase sessionsWednesday, October 23Lakes Ballroom Salon A and B

6:30–8:00 a.m. Breakfast

8:00–8:15 a.m. General Session: Welcome

Ben Wallace, GM

8:15–9:05 a.m. Beneficial Electrification

Margaret Cherne-Hendrick, PhD Director, Energy Markets

9:05–9:45 a.m. Advanced Chemical Technology for Next Generation Sustainable Energy Systems

Paul Dauenhauer, PhD Professor of Chemical Engineering & Materials Science, University of Minnesota

9:45–9:55 a.m. General Announcements

9:55–10:10 a.m. Break

4 EATON 2019 EAS User Training and Technical Showcase Event

Break, meal and activity informationWednesday, October 23 and Thursday, October 24

Wednesday, October 23 9:55–10:10 a.m.

Break

Wednesday, October 23 Noon–1:00 p.m. Lakes Ballroom A and B

Lunch

Wednesday, October 23 2:50–3:10 p.m.

Break

Wednesday, October 23 5:10–6:00 p.m.

Break

Wednesday, October 23 6:00–7:00 p.m. Lakes Ballroom A and B

Dinner

Wednesday, October 23 7:00 p.m.–12:00 a.m. GameWorks

EntertainmentJoin us for games, cocktails and appetizers.

Thursday, October 24 7:00–9:00 a.m. Lakes Ballroom A and B

Breakfast Buffet

Thursday, October 24 10:50–11:10 a.m.

Break

Thursday, October 24 Noon–1:00 p.m. Lakes Ballroom A and B

Lunch

Thursday, October 24 2:50–3:10 p.m.

Break

Demand Response sessionsWednesday, October 23 and Thursday, October 24Harriet A and B

Wednesday, October 23 10:10–11:00 a.m.

What’s New in the DR World? DR Industry Update

A presentation of recent successful utility program innovations. Topics include program design, customer engagement, program delivery and operations. We’ll include updates to FERC regulations and ISO programs. Come and learn what other innovative utilities are doing to enhance their DR programs.

Joe Childs, Senior Program Manager

Wednesday, October 23 11:10 a.m.–Noon

What’s New with Eaton DR?

Latest additions to Eaton’s demand response portfolio and what changes to expect in the future.

Ryan Brager, Product Manager

Wednesday, October 23 1:00–1:50 p.m.

DR Customer Engagement: Why and How?

In the old DR world, out of sight and out of mind was considered success! In the new DR world, if you don’t have a cell phone app and an interactive website, do you even exist? This session will lay out reasons for and methods to increase your customer engagement metrics.

Rena Wang, Marketing Analyst

Nick Anderson, Sales Representative

5EATON 2019 EAS User Training and Technical Showcase Event

Demand Response sessions (continued)

Wednesday, October 23 2:00–2:50 p.m.

Grand Rapids Solar Plus Project

In 2018 Grand Rapids Public Utilities (GRPU) stepped to the forefront of solar plus load management strategies. The project leverages battery storage and DR to make community solar options more valuable and affordable.

Jeremy Goodell, Electrical Department Manager, Grand Rapids Public Utilities

Wednesday, October 23 3:10–4:00 p.m.

A Customer Panel: Working with Trade Allies: Electricians, Plumbers and HVAC Technicians

The trades, electricians, plumbers and HVAC technicians can help or hinder utility DR efforts. This customer panel will discuss how to turn the trades into allies.

Utility Panel Discussion

Wednesday, October 23 4:10–5:00 p.m.

A Customer Panel: DR Marketing

DR programs start with recruiting participants. In this session, several utility representatives will discuss their Utilities’ DR marketing tactics.

Utility Panel Discussion

Thursday, October 24 9:00–9:50 a.m.

GridBallast Field Trial Results

The GridBallast project, conducted with NRECA, resulted in the development of load control technology to provide autonomous voltage management in areas with high PV penetration. Two cooperative utilities performed field trials of the technology. This session will provide an overview of the technology and summarize the results and data analysis.

Joe Childs, Senior Program Manager

Thursday, October 24 10:00–10:50 a.m.

DLCR Development Status

The Disconnect Load Control Receiver (DLCR) is an easy-to-install line voltage switch designed to control water heaters and other line voltage loads. This session will report on the hardware and firmware development status of the project.

Roger Rognli, Senior Program Manager

Thursday, October 24 11:10 a.m.–Noon

Under-Frequency Response: Short Control, Big Impact

PacifiCorp demonstrated that DR resources can provide frequency regulation and received the PLMA Technology Innovator award with this program. As we transition to a decentralized grid with higher penetration of renewables and variable generation, utilities will require innovative solutions to frequency management. This innovative solution includes several groundbreaking innovations: fast DR response, short control periods, random recovery and the potential for multiple events per day. Customers also benefit the short control period.

Rodney Nibbe, Demand Response Team Lead

Joe Childs, Senior Program Manager

Thursday, October 24 1:00–1:50 p.m.

Database Editor Moving to the Web

In version 7.3.0 of Yukon, Data Base Editor functionality will move to the web. This session will introduce the new user interface.

Carrie Vant, Senior Front-End Developer

Thursday, October 24 2:00–2:50 p.m.

Irrigation Control Discussion: Maximizing Functionality

Corn, potatoes, peanuts, hay and snow making; Irrigation system wiring and control methods from around the country will be discussed. Come ready to discuss your irrigation control techniques and experiences.

Roger Rognli, Senior Program Manager

Thursday, October 24 3:10–4:00 p.m.

Using Smart Meter Data, Broadcast Performance Report and Assets Availability to Assign Truck Rolls

Two-way data promises to lower maintenance costs, but just how can the large volume of data available be used to identify which LCRs are working and which ones need to be reconnected or replaced.

Ekene James, System Support Engineer

Brian Mattison, System Support Engineer

6 EATON 2019 EAS User Training and Technical Showcase Event

Advanced Metering Infrastructure sessionsWednesday, October 23 and Thursday, October 24Lakes Ballroom Salon C

Wednesday, October 23 10:10–11:00 a.m.

The Calm After the Storm

The City of New Bern will review the impacts of Hurricane Florence on their utility operations and technology systems during and after the storm.

Mark Trail, SCADA and Control Supervisor/AMI Project Manager, The City of New Bern

Steve Schulberg, System Deployment Manager, Eaton

Wednesday, October 23 11:10 a.m.–Noon

Water Meter Technology and the Proper Application of It

Water insights from Zenner Meter personnel.

Rich Sanders, President, Zenner USA, Conference Sponsor

Wednesday, October 23 1:00–1:50 p.m.

Network Optimization and Field Troubleshooting of AMI Systems

Eaton’s technical team will walk through tips and tools regarding network optimization and progressive troubleshooting of deployed AMI systems, including an interactive Q&A session.

Chris Cone, Systems Application Engineer

Wednesday, October 23 2:00–2:50 p.m.

How to Best Leverage a Fiber-to-the-Home (FTTH) Deployment

Discussion regarding ways that various utilities throughout North America are utilizing the value provided by broadband connections to consumers.

Tom Asp, Industry Consultant

Wednesday, October 23 3:10–4:00 p.m.

Eaton’s Network Design Process

A review of the process utilized to perform propagation studies during the initial network design process as well as the collaborative field finalization/actualization process.

JJ Nowlin, RF Propagation Engineer

Misty Kurek, System Applications Engineer

Wednesday, October 23 4:10–5:00 p.m.

Using Your AMI System to Facilitate Revenue Protection

Using the capabilities within Yukon and AMI meters to assist in your revenue protection programs.

Utility Panel Discussion

Thursday, October 24 9:00–9:50 a.m.

AMI-Smart Grid Deployment Case Study

The Town of Norwood will share information on the steps they’ve taken to modernize their grid and utility operations.

Dan Morrissey, Assistant Superintendent, Norwood Light Department

7EATON 2019 EAS User Training and Technical Showcase Event

Yukon sessionsWednesday, October 23 and Thursday, October 24Lakes Ballroom Salon D

Wednesday, October 23 10:10–11:00 a.m.

What’s New in Yukon?

Must-see session that overviews the additions to Yukon over the last 12 months.

David Sutton, Product Manager

Stacey Nelson, Engineering Manager

Wednesday, October 23 11:10 a.m.–Noon

Utility Presentations and Experience Sharing

Come listen to how users—just like you—are taking advantage of their Yukon system for AMI and demand response.

Bev Peitz, Wright Hennepin Electric Cooperative

Grant Bowman, Wright Hennepin Electric Cooperative

Wednesday, October 23 1:00–1:50 p.m.

What Does all this Data Show Me?

What do you do now that you have all this data? Learn how to use the data you’ve collected to help manage read rates, review control event participation or avoid rolling a truck.

Ekene James, System Support Engineer

Brian Mattison, System Support Engineer

Advanced Metering Infrastructure sessions (continued)

Thursday, October 24 10:00–10:50 a.m.

Connecting to Customers Through Consumer Portals

A look at the value that can be provided to customers through the tools offered within consumer portal platforms.

Ed Houn, Vice President—Customer Development, Accelerated Innovations

Thursday, October 24 11:10 a.m.–Noon

Roadmap and Feature Request Discussion

The Eaton Product Management team will provide an overview on new offerings and invite suggestions for future platform features.

AMI Product Management Team

Thursday, October 24 1:00–1:50 p.m.

Beyond the Read—What Process Changes are You Implementing Due to Your AMI Deployments?

Interactive session to assist in uncovering programs and ideas to optimize utility operations.

Interactive Utility Session

Thursday, October 24 2:00–2:50 p.m.

Form 7 Recloser Control Communications and Cybersecurity

The wait is over—the Form 7 has arrived! Take a guided tour of the Form 7 recloser control’s communications and cybersecurity features, and learn how to get basic secure communications up and running between a Form 7, an SMP Gateway, and a local PC for configuration. Have comms and security requirements for your next recloser control project? Come share them with our experts and find out what is next on our roadmap!

James Formea, Engineering Manager—Control Systems & Technology

“The technology employed in our daily lives continues to evolve, transcending our professional and personal activities, enabling greater and greater efficiency while empowering better decisions through improved data and analytics. Utility investments in AMI and other grid modernization solutions are built upon similar empowerment goals and business cases.”

Jim RocheProduct Line Manager, AMI

8 EATON 2019 EAS User Training and Technical Showcase Event

Wednesday, October 23 2:00–2:50 p.m.

How Would ‘You-kon’ Troubleshoot Your RF Network?

Ever wonder how Yukon might look at your RF network? This session will review the tools and tricks available to understand how your network is operating.

Eaton Deployment Team

Wednesday, October 23 3:10–4:00 p.m.

Java Clients are on the Move

Wondering where Yukon’s Java clients are heading? We will review functionality that has already migrated to the web, what’s next and why this migration is important.

Carrie Vant, Senior Front-End Developer

Sam Johnston, Engineer

Wednesday, October 23 4:10–5:00 p.m.

Meet the Yukon Development Team

Have a specific question? Want to demonstrate a business process you’d like to see made simpler? Join the Yukon development team for an informal question-and-answer session and bring your questions!

Yukon Software Team

Thursday, October 24 9:00–9:50 a.m.

Yukon Administration Tips and Tricks

Calling all Yukon administrators! Ever wanted to review how to configure your users access? Spent any time troubleshooting an integration? This session will overview a few administrator tools along with how to find common settings that need adjusting.

Ekene James, System Support Engineer

Brian Mattison, System Support Engineer

Thursday, October 24 10:00–10:50 a.m.

What’s Coming Next? Help Us Decide!

A review of a few feature requests from previous user groups that have been released and an opportunity to provide feedback on what should happen next.

David Sutton, Product Manager

Stacey Nelson, Engineering Manager

Thursday, October 24 11:10–Noon

Mapping with Yukon

Our favorite network visualization tool continues to expand. Bring your ideas and we’ll talk about where we are and where we should go.

Paul Heinl, System Application Engineering Supervisor

Carrie Vant, Senior Front-End Developer

Thursday, October 24 1:00–1:50 p.m.

Happy Birthday Configurable Dashboards!

Yukon’s configurable dashboards are celebrating their 2nd birthday. Come share with us what you’ve done and what you’d like to see next.

Michael Sharp, Product Manager

David Sutton, Product Manager

Thursday, October 24 2:00–2:50 p.m.

Data Flows for Beginners

Are you new to the system? Do you want to know generally how the RF network works? This session is for you! Learn how data flows from the meter, over the RF network to Yukon and then review the included tools for viewing and exporting the information.

Mark Harkins, System Deployment Manager

Brian Mattison, System Support Engineer

Yukon sessions (continued)

9EATON 2019 EAS User Training and Technical Showcase Event

Distribution Automation sessionsWednesday, October 23Nokomis A

10:10–11:00 a.m. Distribution Automation Product Roadmap Highlights

A review of the roadmaps for the following DA technologies: Yukon Feeder Automation, Volt-VAR management, capacitor bank controls and smart sensors.

Dan Arden, Product Manager, and select Eaton team members

11:10 a.m.–Noon Utilizing the Eaton Smart Grid Network to Facilitate DA Activities

Eaton customers will share some of their experiences utilizing RFN-1200 DA Interface devices and AMI data to facilitate downline distribution automation activities.

Utility Panel Discussion

1:00–1:50 p.m. Smart Sensor Customer Case Studies

The Eaton Smart Sensor Product Management team will review customer applications of the GridAdvisor Series II communicating fault current indicator and the GridAdvisor Insight optical sensor.

Ryan Rausch, Product Manager

Matt Valek, Product Application Engineer

2:00–2:50 p.m. Engineering and Operations Panel

A panel discussion with utility personnel that will cover topics such as outage management, voltage monitoring, distribution automation and other engineering and analysis tools.

Utility Panel Discussion

3:10–4:00 p.m. Capacitor Bank Modernization

Eaton’s new capacitor bank control products and soon to be release enhancements.

Troy Hedlund, Product Manager

Substation Automation sessionsWednesday, October 23 and Thursday, October 24Nokomis B & C

Wednesday, October 23 10:10–Noon

SMP Product Line Highlights and Roadmap Review

A review of the most recent development of the SMP product line and discussion of the future roadmap.

François Turcotte, Product Manager

Wednesday, October 23 1:00–2:50 p.m.

Utility Presentations and Experience Sharing

Utilities are invited to share their experience with our products and talk about their specific use cases.

Utility Panel Discussion

Wednesday, October 23 3:10–4:00 p.m.

Best Practices / Tips and Tricks

A discussion of best practices and tips and tricks regarding the configuration and commissioning process of SMPs.

Francois Turcotte, Product Manager

Wednesday, October 23 4:10–5:00 p.m.

Utility-Centric Forum

An opportunity for utilities to freely share their thoughts about Eaton (the good, the bad and the ugly), without Eaton employees present.

Utility and Eaton Discussion

Thursday, October 24 9:00–9:50 a.m.

IMS Highlights and Roadmap Review

A review of the most recent development of IMS and discussion of the future roadmap.

Patrick Cossette, Product Manager

Thursday, October 24 10:00 a.m.–Noon

Utility Presentations and Experience Sharing

Utilities are invited to share their experience with IMS and talk about their specific use cases.

Utility Panel Discussion

Thursday, October 24 1:00–1:50 p.m.

Best Practices / Tips and Tricks

A discussion of best practices and tips and tricks with IMS.

Patrick Cossette, Product Manager

Thursday, October 24 2:00–2:50 p.m.

Quality Assurance Testing

A discussion of Eaton’s approach to QA testing.

Robb Battist, Manager of Software Quality Assurance

11EATON 2019 EAS User Training and Technical Showcase Event

At Eaton, we believe that power is a fundamental part of just about everything people do. Technology, transportation, energy and infrastructure—these are things the world relies on every day. That’s why Eaton is dedicated to helping our customers find new ways to manage electrical, hydraulic and mechanical power more efficiently, safely and sustainably. To improve people’s lives, the communities where we live and work, and the planet our future generations depend upon. Because that’s what really matters. And we’re here to make sure it works.

See more at Eaton.com/whatmatters

*We make what matters work.*

Follow us on social media to get the latest product and support information.Eaton is a registered trademark.

All other trademarks are property of their respective owners.

Eaton1000 Eaton BoulevardCleveland, OH 44122United StatesEaton.com

Eaton’s Energy Automation Solutions3033 Campus DriveSuite 350NMinneapolis, MN 55441

© 2019 EatonAll Rights ReservedPrinted in USAPublication No. BR910004EN / Z23390October 2019