2019-2020 student...scholars in the sl student scholars program contribute to csun’s mission to...

18111NordhoffSt.Northridge,CA91330-8370UniversityHall208V:818.677.7395www.csun.edu/communityengagement

ServiceLearningandCommunityEngagementStudentScholarHandbook

2019-2020

ContentsOurMissionandVision..................................................................................................1ImportantContacts.......................................................................................................2IntroductiontoServiceLearningWhatisServiceLearning?.............................................................................................3WhatAretheBenefitsofServiceLearning?..................................................................4GettingStartedasaStudentScholarStudentScholarProgramattheOCE.............................................................................5GettingStartedasaStudentScholar.............................................................................6HowtoDesignateYourCourseasServiceLearninginSOLAR.......................................7AttendingaMandatoryOrientation..............................................................................8GettingStartedasaStudentinaServiceLearning/CommunityEngagementClassIfYouAreEnrolledinaServicelearning/CommunityEngagementClass....................9PossibleAdditionalOrganizationalRequirements(BackgroundCheck,TBTest)..........10-11RiskManagementRequirementsPrivacyandRiskManagementOverview.......................................................................12RequiredStudentForms................................................................................................13-14OptionalStudentForms.................................................................................................15-16BestPracticesTipsforaSuccessfulServiceLearningExperience.........................................................17ProhibitedActionsinServiceLearning...........................................................................18CreatingClosureattheSite...........................................................................................19CSUSexualHarassmentPolicies....................................................................................20-21SharedandStayedConnected!.....................................................................................22CIVICANDCOMMUNITYENGAGMENTMINOR............................................................22

ServiceLearningStudentHandbook

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OfficeofCommunityEngagement

OurVisionTheOfficeofCommunityEngagementatCSUNintegratesmeaningfulserviceintoouracademicexperiences through service learning, engaged research and sustained partnershipswith oursurroundingcommunities.

OurMissionTheOfficeofCommunityEngagement-basedontheprinciplesofreciprocity,civicresponsibility,anddemocraticvalues-seeksto:

1. Enrichscholarshipandenhancecurriculum2. Createhighimpactengagementpractices3. Sustainreciprocalcommunityandacademicpartnerships4. Prepareeducated,engagedcitizens

Service Learning is a teaching and learning strategy that integrates meaningful communityservice with instruction and reflection to enrich the learning experience, teach civicresponsibility, and strengthen communities. Faculty choose a limited number of meaningfulpartnerships with the goal of providing students with different, but consistent off-campuslearning experiences. Through service learning, students-from kindergartners to collegestudents-usewhattheylearnintheclassroomtosolvereal-lifeproblems.Theynotonlylearnthepracticalapplicationsoftheirstudies,theybecomeactivelycontributingcitizensandcommunitymembersthroughtheservicetheyperform.


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[email protected]

JuliaHeinen,DMAInterimDirectorofCommunityEngagement

[email protected]

SvetlanaTyutina,Ph.D.DirectorofStudentEngagementandServiceLearning

[email protected]

DanielleSpratt,Ph.D.DirectorofFacultyEngagementandServiceLearning

[email protected]

PamelaPalaciosCommunityEngagementAnalyst

[email protected]

CarolMorejonEngagedStudentScholar

[email protected]

KarenChavezEngagedStudentScholar

[email protected]

DaphneDanielEngagedStudentScholar

[email protected]

OtherUsefulContactsandResources

S4StudentHelpCenter

(https://www.csun.edu/undergraduate-studies/community-engagement/service-learning-student-help-center)

RiskManagement

https://www.csun.edu/risk

S4Databasehttps://app.calstates4.com/csun

RiskManagementEmails:

[email protected]@csun.edu

CommunityEngagementCanvasSitehttps://canvas.csun.edu/courses/57583


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IntroductiontoServiceLearningWhatisServiceLearning?

Therearemanydefinitionsofservicelearningintheliterature,eachonewithcommonelementsthat define how service is conducted in conjunction with course content. Coursecontent/concepts, service learningprojects, and student reflection. TheOfficeof CommunityEngagementatCaliforniaStateUniversity,Northridgeadoptedthebelowdefinitionin2012.Service Learning is a teaching and learning strategy that integrates meaningful communityservice with instruction and reflection to enrich the learning experience, teach civicresponsibility, and strengthen communities. Faculty choose a limited number of meaningfulpartnerships with the goal of providing students with different, but consistent off-campuslearningexperiences.Throughservicelearning,students-fromkindergartnerstocollegestudentsusewhattheylearnintheclassroomtosolvereal-lifeproblems.Theynotonlylearnthepracticalapplicationsoftheirstudies,theybecomeactivelycontributingcitizensandcommunitymembersthroughtheservicetheyperform.KeyElementsofServiceLearning:

• Servicelearninglinksservicetothecommunitythroughacademicstudy.• Service learningrequiresstructuredreflectionofcommunitywork,which is integrated

intothecoursework.• Servicelearningemphasizesworkingwithorganizationsandindividualstoaddressneeds

definedbythecommunity.• Servicelearningincludescivicresponsibility,collaborationwiththecommunity,directed

reflection,andintegratingcriticalthinkingintoacourse.• Servicelearningresultsinclarificationofcareerobjectivesandacquisitionofwork-related

skills.• Service learningprovides studentswith anexcellent avenue topromotepersonal and

professionalgrowth.Students involved in service learning are expected tomake observations andworkwith thecommunityinamannerthatincorporatesacademictheoriesinordertoachievecourse-specificlearningobjectives.


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IntroductiontoServiceLearning

BenefitsofServiceLearningStudentBenefits:ServiceLearningisaHighImpactPractice(HIP)that…

• Makeslearningrelevant• Personalizesyoureducationalexperience• Providesexperienceinthelocalcommunitiestoenhancelearning• Increasesunderstandingofthefourfacetsofcommunity:justice,compassion,diversity

andsocialresponsibility• Providesanunderstandingoftheeconomic,political,andculturalstructuresofsociety

andtheimpactthesestructureshaveonindividuals,aswellasspecificgroups• Allowstheopportunitytolearnfromindividualswhoaredifferentfromandsimilartoyou

in age, class, gender, educational level, physical ability, sexual orientation, and lifeexperiences

• Encouragesactiveparticipationinthecommunity• Developssocialresponsibilityandleadershipskills• Influencesdecisionsregardingmajorcareeroptions

CommunityBenefits:ServiceLearninghelpsto…

• Provideaccesstoknowledgeandskillsofuniversitystudents• Provideaccesstoacademicexpertise• Promotionoforganizationalsustainability• Gainingnewperspectivesonprogramsandservices• Buildingaresponsivework-forcedcommunity


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StudentScholarProgramattheOCE

WHATISTHEGOALOFTHESTUDENTSCHOLARSPROGRAM?Scholars in the SL Student Scholars Program contribute to CSUN’s mission to cultivate civicresponsibility amongst students by assisting service-learning professors and leading service-learningstudents.Whileeachstudentscholarexperienceisdifferent,thegoaloftheprogramisto ensure that Student Scholars are able to enhance their professional development andleadership potentialwhile gaining community-based research and project coordination skills.StudentScholarsareselectedbyfacultyandOCEdirectorsandstaff.

WHOARESTUDENTSCHOLARS?StudentScholarsareselectedbyprofessorstoserveasthestudentleadersofaservice-learningclassandreceiveascholarshipgrantfortheirleadershipduties.StudentScholarsarechosenbytheirprofessorsforshowingleadershippotential,aninterestincivicengagement,andstrongresearchandorganizationalskills.

WHATARETHESTUDENTSCHOLARREQUIREMENTS/QUALIFICATIONS?

Eachservice-learningprofessorhastheirownsetofqualificationsandrequiredhoursofavailability.StudentScholarsaretypicallyaskedtobeabletocommitupto20hoursofassistancefortheirservice-learningprofessorpersemester.TheOfficeofCommunityEngagementrequiresthatallStudentScholars:• AreenrolledatCSUNduringtheacademic

yeartheyserve,butarenotenrolledinaServiceLearningclassduringthesemesterwhentheyareactingasStudentScholars

• AttendtheSLStudentScholarTrainingandOrientationinthebeginningofthesemester

• Complete2surveyssentbytheOCEteamduringeachsemesterwhentheyareworkingasstudentscholars

• VolunteerfororattendatleastoneeventorganizedbytheOCEduringtheirtenureasstudentscholars

• Workcloselywiththeirprofessorandcompletetheassignedtasksbythemutuallyagreeddeadlines

• SignaConfidentialityStatementandStudentScholarshipDisbursementformtoallowCSUNtoprocesspaymenttotheirstudentaccounts,whichisdisbursedattheendofthesemester

WHATARETHERESPONSIBILITIESOFASTUDENTSCHOLAR?

TheresponsibilitiesofStudentScholarsvarydependingontheservice-learningprofessor’sprojectneedsandgoals.Thesedutiesmayinclude,butarenotlimitedto:• ManagingtheS4ServiceLearningDatabase:

o Trackingstudentplacementsandformsubmissions

o Assistingstudentsinutilizingthedatabaseandgettingtheirsitesapproved

• CompletingResearchandReflectionProjectso Collectingdataandcriticalliteraturefor

professor’sclassreflectionpieceso Trackingdatatobeusedfortheonline

Year-endReportonbehalfoftheservicelearningclass

• LeadingStudentProjectso Servingasliaisonbetweentheclassand

theircommunitypartnero Eventcoordinatingandplanning

• CollaboratewithandSupporttheOfficeofCommunityEngagemento CompleteCommunityEngagement

assessmentsurveyso Participateinthemid-semester

networkingmeetingo CollaboratewithotherStudentScholars

onpresentation/roundtablediscussionsonservicelearningand/ortheirproject(onceeitherinFallorSpringSemester)

*StudentScholarsarenottoserveasAcademicStudentEmployees(TeachingAssociates,GraduateAssistants,andInstructionalStudentAssistants)and,therefore,cannotparticipateingradingstudents’work,developinglessonplans,teachinglessons,etc.


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GettingStartedasaStudentScholar

WhenselectedbyyourfacultyasaStudentScholar…Sothatyouarepreparedfortheworkaheadofyou,followtheseeasystepstoensureyouhavetherequiredtrainingandS4Databaseaccess.StepOne:Preparation

• MakesureyouareREGISTEREDasastudentinatleast1creditduringthesemesteryouwillbeworkingasaStudentScholar.

• Email the Director of Student Service Learning ([email protected]) the followinginformation:yourCSUNemail,studentID,semesterandclasstitle,yourprofessor’snameandemail.Wewill need this information toprovide your access to S4Database yourfacultyandstudentswillbeusingextensively.

• LogintoS4databaseusingyourCSUNemailandpasswordathttps://app.calstates4.com/csun

• Asastudentscholaryoumaybeassignedadifferentlogininformationlatertogiveyouadministrativeaccesstotheclass,butinorderforustoseeyouinthesystem,youneedtoenterS4atleastoncewithyourregularCSUNcredentials.

• Watch out for the communication from your professor and theOCE to sign up for amandatoryorientation.YoumustattendtheOrientationinfallifyouareassignedasaStudentScholarforthefallsemester.IfyouwillbeaStudentScholarinspring,youcanattendtheorientationduringeitheroneofthesemesters.

StepTwo:Implementation

• Tosucceedasastudentscholar,startearly!• Askyourfacultyforalistofyourresponsibilitiesandidentifywhattypeofhelpyoumay

need.• Ifyouneedhelp,youhavethefollowingoptions:

è PassbytheOCEoffice(SH422).StudentScholarAssistantsattheoffice,theofficestaffanddirectorshaveregularofficehoursduringtheweek.

è Contact the Student Service Learning Director, Dr. Svetlana V. Tyutina([email protected])directlyforurgentquestions.

è SubmitahelprequestattheOCEwebsiteorclickhere:https://www.csun.edu/undergraduate-studies/community-engagement/service-learning-student-help-center

ANoteaboutS4AccessInorder forus toprovideyouwith thedatabaseaccess, thecourseyouwillbeworkingwithMUSTbeidentifiedasaSERVICELEANINGCOURSEinSOLAR.Ifyoudon’tseethisdesignation,askyourfacultytotagthecourseasaservicelearningcoursethroughtheSOLARCoordinatorofyourcollege.


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GettingStartedasaStudentScholar

THISSTEPMUSTBECOMPLETEDBYTHEFACULTYOFRECORD

HowtoDesignateYourServiceLearningCourseinSOLARAllfacultywhowishtolisttheircoursesasServiceLearninginSOLARandusetheS4Databasemustfollowthefollowingsteps:

• EmailyourCollegeSOLARCoordinatorusingthislist:o AMC(26):RachelValiensi,[email protected] DNCBE(42):CarissaRhoads,[email protected] ECS(52):AlexHead,[email protected] EDU(50):GloriaBorysewicz,[email protected] HHD(92):ArpineKhacheryan,[email protected] HUM(47):EvelynS.Garcia,[email protected] SBS(31):JustineCramsey,[email protected] SCM(76):SoniaMartinez,[email protected]

• In that email, request that your course receive a “Community Service Learning”

designation. Please provide your College SOLAR Coordinator with the followinginformation:

a. Term:b. InstructorName:c. Subject/ClassNumber&Section(example:KIN478,Sec2):d. 5DigitClassNumber(ex.13527):

Thefollowingnotewillbeattachedtoyourcourseintheclasslistingonceithasbeenidentifiedasservicelearning:ClassNote:9925–Servicehoursinthecommunityareattachedtothecoursecontent.Yourinstructorwillprovidehands-onexperiencesthatwilltietheoryandpracticetohelpthecommunity.Toviewalistofcoursesidentifiedasservicelearning,pleaseuseCSUNClassSearch,foundonthe portal at http://www.csun.edu/class-search, and select the additional category of“CommunityServiceLearning.”Onceyourcoursehasbeengiventheservicelearningdesignation,youandyourstudentswillbegivenaccesstotheS4Databasewheretheycancompletetheirservicelearningriskmanagementforms.Seepage9formoreontheseforms.https://app.calstates4.com/csun


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GettingStartedasaStudentScholarAttendingaMandatoryOrientation

AllstudentscholarsMUSTattendanOrientationpriortostartoftheirwork.Prepareby

• Makingsuretohaveyourcoursesyllabusandanydetailsyouhaveabouttheservicelearningassignment.

• Knowingwhatdaysandtimesyouareavailabletocompleteyourservicelearningassignment.

• LoggingintoS4withyourCSUNcredentialsWhattoExpectWewillgoover:

• Mainrequirementsfortheposition,• S4databaseformsandaccess• Waystogethelp

Youwillalsofilloutalltherequiredpaperwork(includingformsthatwillhelpyougetpaidinatimelymanner)WhattoBring

• Acopyofthesyllabusforyourclass• Alistofanydutiesthatyourfacultymemberwouldlikeyoutoperformoverthis

semester• Acomputer(tablet,etc.),sothatyoucanaccessS4databaseduringthetraining

*IfyourStudentScholarassignmentisforSpring2019,youcanattendtheorientationeitherinfallorinspring.


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GettingStartedasaStudentinaServiceLearning/CommunityEngagementCourseIfyouareenrolledinaServiceLearning/CommunityEngagementclass…CongratulationsontakingaServiceLearningcourse!Thisexperiencewillhelpyouapply thetheoryyoustudiedinclasstoareal-lifesituationandobtainprofessionalexperiencewhiletakingacourse.Don’tforgettoaddthisprojectandyournewskillstoyourCV!Yourfacultywillprovideyouwithdetailedinformationabouttheservicelearningproject,buttherearesomewaysyoucangetaheadofthegame:StepOne:Preparation

• AllstudentstakingaservicelearningcourseMUSTfillourriskmanagementformsintheS4Database*. You can login to S4 database using your CSUN email and password toreviewtheseformsinadvanceathttps://app.calstates4.com/csun

• IfyouDONOTseeyourcoursewhenyoulogin,contactyourfacultyIMMEDIATELY.Keepinmindthatifyoujustenrolledinthecourse,itmaytakeupto24hourstoimplementtheupdatesintheS4Database.

• Askyourfacultyifyouwillbeplacedwithacommunitypartnerorneedtoselectone.• Watch out for the communication from your professor with additional instructions

regarding the mandatory forms. Keep in mind that every site is different, and somerequireadditionalpaperwork.

StepTwo:Implementation

• Tosucceedinyourproject,startearly!• Askyourfacultyforalistofyourresponsibilitiesandidentifywhattypeofhelpyoumay

need.• Ifyouneedhelp,youhavethefollowingoptions:

è PassbytheOCEoffice(SH422).StudentScholarAssistantsattheoffice,theofficestaffanddirectorshaveregularofficehoursduringtheweekandcanhelpyouwithdifferentquestions,includingfillingouttheS4Databaseforms.

è Contact the Student Service Learning Director, Dr. Svetlana V. Tyutina([email protected])directlyforurgentquestions.

è SubmitahelprequestattheOCEwebsiteorclickhere:https://www.csun.edu/undergraduate-studies/community-engagement/service-learning-student-help-center

IMPORTANTNOTESaboutS4DatabaseForms

1. All S4 formsa specific toyourplacement. IFYOUDELETEYOURPLACEMENT,ALL THEFORMSWILLBEDELETEDASWELL.

2. BECAREFULfillingoutandsubmittingtheforms.THEREISNOWAYTOREDOTHEFORMSotherthandeletingALLofthematONCEandstartingfromscratch.

3. Thingshappen.Incaseyouwillhavetostartfromscratch,KEEPTHECOPIESofallthepaperworkonyourpersonaldeviceorinCSUNBOX.


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PossibleAdditionalOrganizationalRequirementsBackgroundChecks(NotRequiredbyAllOrganizations)Background checks (whichmay include fingerprinting) areoften required for service learningstudentswhocomeintocontactwithprotectedclassesofpeople,suchaschildren,personswithdisabilities,andpersonslivinginassistedlivingfacilities.Thedecisionofalearningsitetorequireabackgroundcheckdependsonthelearningsite’sinterpretationofthelawsorregulationsthatgovernit.Assuch,thedecisiontorequestabackgroundchecksfromservicelearningstudentsfallundertheorganization’sresponsibilities.Theuniversityplaysnoroleinthisdecision.Federalandstatelawsandregulationsgoverningbackgroundchecksareverystrictregardingtheprivacyofthepersonbeingreviewed.Mostlawsallowonlytheentityrequestingthebackgroundchecktohaveaccesstotheresults.Consequently,becausetheuniversityisnotresponsibleforrequesting thebackgroundcheck,no facultyor staffmemberwilleverbegiven thespecificresultsofastudent’sbackgroundcheck.All learningsitesareunderstrictguidelinestokeepbackgroundcheck informationprivateandcanhavetheir licenses revoked if theyviolate thisrightofprivacy.Thismeansthatifastudenttakestwoseparateservicelearningcourses,eachrequiringabackgroundcheck,theywillneedtosubmittotwobackgroundcheckssothattheresults canbesent separately toboth locations.Thisholds trueeven ifboth service learningcoursesaretakeninthesamesemester.Although it is the sole responsibilityof the learning site todeterminewhether abackgroundcheckisnecessary,thatdoesnotmeanthatthelearningsiteisalwaysresponsibleforpayingforthe process. If the learning site cannot cover the cost of the background check, then thisresponsibilityfallstothestudent,nottheuniversity.


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PossibleAdditionalOrganizationalRequirementsTBTests(NotRequiredbyallLearningSites)StudentswhowillbeworkingwithminorsortheelderlyareoftenrequiredtoobtainacurrentTBTestbeforetheybegintheirservicelearningassignment.ThistestcanbeobtainedfromtheKlotzStudentHealthCenteratacostof$5.00.TheOfficeofCommunityEngagementwillprovidealimitednumberofvoucherstocoverthecostofServiceLearningStudent’sTBTests.PleasepickupyourvoucherintheOfficeofCommunityEngagement(SH-422,UGSontheRoof(checkwith us for deadlines each semester). Please be prepared to fill out a formwith thefollowinginformation:

• YournameasitappearsonyourofficialCSUNrecords• Your9-digitCSUNStudentID• Thecourse title,number,andCSUNprofessor forwhichyouarecompletingaService

LearningAssignment• Name of the Learning Site you have selected to complete your Service Learning

Assignment• Arrange an appointment at the Klotz StudentHealth Center for a test and follow- up

reading(48-72hoursafterthetestisadministered)• Goonlinetoscheduleanappointmentorcallat(818)677-3666• ScheduleyourtestforMonday,Tuesday,Wednesday,orFriday;asyouwillneedtogo

backin2-3daystohaveit“read”bythenurse• Ifyoudonotgobackforareadingwithin48-72-hourtimeframe,youwillneedtoarrange

another appointment and start the process from the beginning; and you will beresponsibleforpayingthe$5.00fee

• Youwillreceivedocumentationofyourclearanceuponcompletionofthetestreading• Youshould retainyourTB testdocument foryour recordsandprovideacopy for the

communityagencyforwhichyouareserving• NOTESTSWILLBEPROVIDEDONTHURSDAYS!

OnceyouhavethevoucheryoucanthenmakeanappointmentforyourtestintheKLOTZHealthCenter.

Formoreinformationvisit:https://mycsun.box.com/v/tbtestinfo


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PrivacyandRiskManagementOverviewPrivacyandPhotoReleasesBefore taking videosor photos at your learning site please ask your subjects to sign a CSUNVideo/PhotoReleaseform.Thisformcanbefoundat:http://www.csun.edu/sites/default/files/visual_audio_image_release_form.pdfRiskManagementandStudentFormsAll required forms are to be submitted online and are available in the S4 Service LearningDatabase.Facultyandstudentsmustbeloggedintoaccessallforms.

• StudentServiceLearningPlan(SLP)Duepriortoreportingtotheorganization’ssite.STUDENTSCANNOTATTENDTHESITEPRIORTOCOMPLETINGTHISFORM.

OptionalForms:• Pre-serviceLearningEvaluation• Post-serviceLearningEvaluation• SiteSupervisorEvaluationofStudent

Continuetonextpagefordetailsoneachform


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RiskManagementRequiredDocuments

StudentServiceLearningPlan(SLP)• StudentsarerequiredbycampusRiskManagementtosubmitthisformpriortoreporting

totheorganization’ssite.

• TheStudentServiceLearningPlan isamandatoryagreementthatservesasacontractbetweentheuniversityandtheservice learningstudent. It isadocumentof informedconsent that demonstrates student’s awareness of the potential risks and behaviorexpectationsatthelearningsite.

• Studentsmustsubmitaseparateagreementforeachleaningsitetheyplantoworkwith.

• StudentswhoparticipateinaservicelearningassignmentwithoutsubmittingaStudentServiceLearningPlan&AgreementarenotcoveredundertheSAFECLIPcampusinsuranceprogramandcanbeheldliableforanydamagesincurredatthelearningsite.

• Minorsmustalsofilloutahardcopyofthisform,whichcanbeobtainedfromtheOfficeofCommunityEngagement.Thisphysicalcopymustbefilledoutandsignedbyboththestudentandtheirparent/guardian.

• AccessingtheStudentServiceLearningPlan:OnlystudentsenrolledinaServiceLearningcoursehaveaccessto log intothedatabase.Afterstudents log intothedatabasewiththeir CSUN credentials, students must place themselves with a site in order to bepromptedtofillouttheStudentServiceLearningPlan.SeeS4ServiceLearningDatabaseGuide


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RiskManagementRequiredDocumentsCompletingaTimelogTimelogsareusedtodocumentyourhoursspentinthecommunity.Onceyouhavesubmittedyourhours,yourinstructororsitesupervisorcanbenotifiedandcanprovideapprovalofyourhours.� ReportingHours

RequestingApproval

Reporting Hours Toreportyourhours,followthestepsbelow.

1. Youneedtohavealreadycreatedaplacement,soifyouhaven’tyoumustdothatfirst.LogontoyourS4dashboard.A“PendingTasks”notificationshouldappearonyourhomescreenaskingyoutoupdateyourTimelog.Clickonthelink.

2. Click“addtimeentry”3. Editthetimeentriesaccordingly.Thehoursfieldwillbeautomaticallyfilledbasedoffof

thedate/time.4. Completetherequiredfields(HoursandWhatdidyoudo?)5. Choosetheactionyouwanttocomplete.YoucanSaveEntryforlaterifyouarenotyet

readytosubmit,Saveandaddananotherentry,Saveandsubmit,orReturnwithoutsavinganything.

6. Onceyouchooseanaction,youwillberedirectedtothehomescreen.

Requesting Approval 1. Onceyouhavesubmittedhours,youcansendarequesttohavethemapprovedbyyour

instructororsitesupervisor.Fromthetimeloghomescreen,clickontheRequestApprovalofHoursbutton.

2. Entertherequiredinformation.Thenameandemailfieldwillbeautofilledbasedonwhoyouselectedasyoursitesupervisorduringplacement.Youcanenterdifferentinformationifneeded.Youcanaddanadditionalmessagetobeincludedintheemailnotification.Reviewtheinformation,thenclick“sendemail”whenyouarereadytosubmit.

3. Oncethehourshavebeenapproved,itwillbeindicatedonyourtimelog.


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RiskManagementOptionalDocuments

Pre-ServiceLearningEvaluation&Post-ServiceLearningEvaluationThe Pre-Service Learning Evaluations and Post-Service Learning Evaluations are designed tomeasurestudents'inclinationandparticipationinservicelearningclassesandthelikelinessofstudentstoparticipateasactivemembersintheircommunity.Theseevaluationsalsoimproveand enhance the service learning experience for future CSUN students. Both evaluations arerequiredatthediscretionoftheprofessor.Pre-Surveysareavailableacrossthefirst8weeksofthesemester.Post-Surveysareavailableacrossthelast8weeksofthesemester.

• Theseevaluationsaremeanttomeasureexperiencesbeforeandaftervolunteering.

EvaluationsaretobesubmittedthroughtheServiceLearningDatabase.


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RiskManagementOptionalDocuments

SiteSupervisor’sEvaluationoftheStudentThis form,which is required at the discretion of the professor, ismeant to provide sitesupervisorswiththechancetoevaluatestudentperformance.TheLearningSiteSupervisorEvaluationcanbefoundonCommunityEngagement’swebsitehere:

• Studentsmay be given an evaluation form by their professor or the communityorganization.

• CompletedevaluationsshouldbeturnedinusingtheServiceLearningDatabase.

• PleasenotestudentsmustlogintothedatabaseusingtheirCSUNcredentialsbeforeviewingorsubmittingtheseforms.


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TipsforaSuccessfulServiceLearningExperience

• Trytoattendthesite,atleastforthefirstfewtimes,withaclasspartner;usethebuddysystemwhenpossible.

• Keepyourautomobileanon-attraction.Donot leaveitemsvisible inthecar's interior.Placevaluablearticlesinthetrunkpriortoarrivalatthelearningsite.

• Ifyoutakethebus,besuretoknowtherouteandcostofbusfare.

• In case of a breakdown or amix upwith transportation, carry enoughmoney for analternateridehome.

• Developacommunitysafetynetofresourcesinyourlearningsitearea.

• Gettoknowyourlearningsitesupervisoratthelearningsite.

• Familiarizeyourselfwithpeople,placesandthingsintheareathatcanbeofassistanceintimesof emergency (e.g. know the locationof phones, 24-hour stores, police station,etc.).

• Givethephonenumberoftheagencywhereyou'llbeservingtoaroommate,friend,orrelativebeforeleavingforyourlearningsite.

• Usecommonsenseandconductyourselfinaprofessionalmanneratalltimes.

• Everylearningsitehasitsownrules,policies,procedures,protocolandexpectationsforwhichyouareresponsible.Familiarizeyourselfwiththeworkingsofthelearningsite.Thiswillcontributetobothyoursuccessandyoursafety.


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ProhibitedActionsinServiceLearning

Itisprohibitedto:

• Reporttoyourlearningsiteundertheinfluenceofdrugsoralcohol.• Giveorloanaclientmoneyorotherpersonalbelongings.• Makepromisesorcommitmentstoaclientthatyoucannotkeep.• Giveaclientorcommunityorganizationrepresentativearideinapersonalvehicle.• Useyourpersonalvehicletoprovideservicesforyourorganization.• Tolerateverbalexchangeofasexualnatureorengageinbehaviorthatmightbeperceived

assexualwithaclientorcommunityorganizationrepresentative.• Tolerateverbalexchangeorengageinbehaviorthatmightbeperceivedasdiscriminating

againstanindividualonthebasisofher/hisage,race,gender,sexualorientation,abilityorethnicity.

• Engage in any type of business with clients during the term of your service learningassignment.

• Enterintopersonalrelationshipswithaclientorcommunityorganizationrepresentativeduringthetermofyourservicelearningassignment.

Itisimperativeto:

• KNOWthatyoucanrequestanalternativelearningsiteifyouarenotcomfortablewithyourcurrentlearningsite.Contactyourfacultymemberimmediatelyifyouareinthissituation.


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CreatingClosureattheLearningSiteHow can you best prepare yourself and individuals you have been working with for yourdeparture? Through Community Engagement, students experience the frustrations anddifficultiesaswellasthesuccessesandhopesofworkingwithdifferentpopulationsonashort-term(semester-long)basis.Closuresignifiestheendingofanexperienceandwillinvolveaperiodoftimemeanttoeffectivelyprepareparticipantsfortheconclusionofacommunityengagementpartnership.

• GiveanAdvancedNoticeofTwotoThreeWeeksBeforeyourServiceEndsIn anticipation of final visits to the learning site, you should inform the learning sitesupervisorand thosewithwhomyouhaveworked, thenumberofweeks leftof yourcommitment.Thisway,thelearningsitesupervisorwillbealertedtothelossofassistanceandthepersonsbeingservedwillhavetheopportunitytoemotionallyprepareforandexpress"Goodbyes."

• Plana“Ceremony”foryourFinalSessionPlanagatheringwithdrinksandsnacks.Thismaybeatimeforacknowledgment,sharingaccomplishments,providingcertificatesandawards,takingandsharingphotographsorcreatingabulletinboard,photoalbum,oranothermementotoreflectontheexperience.

• WriteLettersWrite a letter to the learning site and/or the person you served sharing how theexperiencechangedyou,whatyoulearned,andthelastingimpacttheservicehashadonyou. If you would like to continue communication after the semester, invite theindividual(s)youworkedwithtowriteback.

• GiveSmallGiftsasRemembrancesMakeaDVDofmusicpartylike,takeacameratothelastservicelearningvisitandtakepicturesofeachothertoexchange,giveabook(onethatyouhavereadtogetheroronethatyouthinkthepersonmightenjoy).Pleasedon’tspendlargeamountsofmoneyongifts.

• BehaviorstoAvoidWhenSaying"Goodbye"Emotionsmaysurfaceforyouandthepeopleyouhavebeenworkingwith.Itislikelythatthe people with whom you have worked have experienced losses and it is never anenjoyablepartofapartnership.However,leavingapartnershipwithoutsayinggoodbyewillleavebothyouandtheotherpersonfeelingunsettledandabandoned.Beawarethatyoumaybecome"romanticized"andmaybeinspiredtomakepromisestoperpetuatethatfeelingofgoodwill.However,youmustBEHONESTaboutendingtheexperience.Yourtimecommitmentisfinished,anditisappropriateforyoutosaygoodbye.Donotmakepromisesthatcannotbekept.


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CSUSexualHarassmentPoliciesTheCaliforniaStateUniversityChancellor'sExecutiveOrderNo.345requireseachcampusofTheCalifornia StateUniversity tomaintain aworking and learning environment free from sexualharassmentforitsstudents,employees,andthosewhoapplyforstudentoremployeestatus.The following federal and state statutes prohibit sexual harassment as a form of sexdiscrimination:TitleVIIoftheCivilRightsActof1964(asamended)–TitleIXoftheEducationAmendmentsActof1972;GovernmentCodeSection12940;andtheCaliforniaEducationCode,Section200etseq.Responsibility–Allmembersoftheuniversitycommunityareresponsibleforensuringthattheirconductdoesnot sexuallyharass anyothermemberof theuniversity community. This sameresponsibilityextendstoemployeesofthirdpartiesdoingbusinesswiththeUniversityandtocampus visitors. University administrators and supervisors have the further responsibility ofpreventingandeliminatingsexualharassmentwithintheareastheyoversee.Ifadministratorsorsupervisorsknowsexualharassmentisoccurring,receiveacomplaintofsexualharassment,orobtain information indicatingpossible sexualharassment, theymust take immediatesteps toensurethematterisaddressed,eveniftheissueorallegedproblemisnotwithintheirassignedareaofresponsibility.Faculty,staff,andstudentsareexpectedtoinformanappropriateadministrator(i.e.,deansorvicepresidents)orotheruniversityofficer(i.e.,directorofHumanResources)iftheyhavereasontobelievesexualharassmentisoccurring.Programadministratorsanddepartmentheads/chairsareresponsiblefortakingappropriatestepstodisseminatethispolicystatementtostudentsandemployeesintheirrespectiveareas.Allfaculty,staff,andadministratorswillbeheldaccountableforcompliancewiththis.Definition of Sexual Harassment – Sexual harassment is defined by the Equal EmploymentOpportunityCommissionasfollows:Unwelcomesexualadvances,requestsforsexualfavors,andotherverbalorphysicalconductofasexualnatureconstitutessexualharassmentwhen:

• Submissiontosuchconductismadeeitherexplicitlyorimplicitlyatermorconditionofaperson'semploymentoracademicadvancement

• Submissiontoorrejectionofsuchconductbyanindividualisusedasabasisforaffectinganindividual'semploymentoracademicstanding

• Suchconducthasthepurposeoreffectofunreasonablyinterferingwithaperson'sworkoracademicperformanceorcreatinganintimidating,hostile,oroffensivework,learning,orsocialenvironment


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CSUSexualHarassmentPoliciesTypesofSexualHarassment

• Verbalorphysicalcontactwiththeintentionofsexualrelationsmaybequidproquo(i.e.,"inexchange"forfavorssuchaspromotions,employmentperks,bettergradesetc.).Thepowerofthepersoninauthority(employer,supervisor,professor,etc.)tosexuallyharassincreasesindirectCorrelationtolackoforganizationofthepotentialvictimgroup–i.e.,women laborers in the informal sector, temporary workers, students, women ininstitutionsforthementally/physicallyhandicappedetc.aremostvulnerable.

• Sexualharassmentbycolleagues• Sexualharassmentbyclients–particularlyinprofessionswherewomen'sroleis"sexually

packaged"–suchasairhostesses,workersinbeerbars,etc.• Sexualobjectificationofanindividualthoughsexualrelationnotintended(harassment

ontheroadetc.).Thiscanalsoincludenegativecommentslike"you’refat/ugly"etc.• Hostile,anti-womanenvironment(pornographyinpublicplaces,foullanguageetc.).This

maynotbedirectedatanywomanemployeeinparticular,buttheeffectonwomenisoneofdiscomfort.


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CIVICANDCOMMUNITYENGAGEMENTMINOR

HaveyouevertakenaSERVICELEARNINGclass?ThenyouhavecompletedarequirementforCSUN’snewminorinCivicandCommunityEngagement(CCE)!

LearnmoreabouttheCCEminorandhowitfitswithyouracademicplans!

[email protected]

https://www.csun.edu/humanities/civic-community-engagement

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TheOfficeofCommunityEngagementwouldliketohearaboutyourServiceLearningproject.HelpusshowcasethedifferenceCSUNstudentsaremakinginthecommunityeverysemesterbysharingyourphotos,videosandreflectionsthroughtheservicelearningdatabaseorsendthemtocommunityengagement@csun.edu.Before taking videosor photos at your learning site please ask your subjects to sign a CSUNVideo/PhotoReleaseform.Thisformcanbefoundat:http://www.csun.edu/sites/default/files/visual_audio_image_release_form.pdf

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