20181130 Arrow Webinare –

Igel Update – Disrupt 2019D i e t m a r K o p f

B u s i n e s s D e v e l o p m e n t M a n a g e r – A r r o w

H e l m u t P r e i s n e r

C o u n t y M a n a g e r I g e l Ö s t e r r e i c h

https://www.youtube.com/watch?v=U34t4AJMN_U

https://www.youtube.com/watch?v=5iRbPZSNC_Q

IGEL OS 11

The idea:

Simple:Make it easier to acquire and

partners to sell IGEL products

Smart: Gain greater flexibility in how

and where to deploy IGEL

technology

Secure:Make IGEL OS the ideal platform

for secure delivery of virtual

desktops and cloud workspaces

Simplify and modernize IGEL

offer structure – 19 SKUs to 3

Simplify product ordering

and acquisition

Offer SW and HW ownership

flexibility that customers

demand

Why IGEL OS 11: customer view

It’s all about software.

Software licensing opitons

can offer greater benefits.

Today’s ITworld

Modernizing to Enterprise-Class SW

AcquisitionHW UD3, UD7, etc.

Thin client

hardware

SW License

IGEL OS, UMS

SW License

IGEL OS, UMS

Workspace Edition

Enterprise MgmtPack Subscription

IGEL OS 11Traditional

MMCP, HA, and IMI now come at no extra cost!

IGEL OSTransferable perpetual license, read-only, 64-bit Linux

OS

Multi-media Codec Pack (MMCP)Optimizes audio & graphics

SKU1:Workspace Edition –base configuration

Universal Management Suite

(UMS)Smart, simple and secure Management software lets IT easily

manage any remote IGEL OS endpoint at scale

• High Availability (HA)Availability, load balancing and redundancy

• IGEL Management Interface

(IMI)REST API for custom workflows and integrations

SKU2:Software Maintenance

SW Maintenance Option Updates & upgrades, basic support

Select Support – Included

with SW Maintenance (Web, Email & Phone): Monday – Friday,

standard business day hours, 3 business days response

Priority Support - Optional(Web, email, phone, and remote access): Monday –

Friday, standard business day hours, next business day

response, 4 business hours critical response

Priority Plus Support -

Optional(Web, email, phone and remote access): Std biz hours,

24x7 for critical, 4 business hours response, 2 hours

critical response

Software Support

1, 3, and 5 year options

Support Feature Select Support Priority Support Priority Plus Support

Products supported Product Matrix Product Matrix Product Matrix

Web-based support

(Knowledgebase)Y Y Y

Email support Y Y Y

Phone support Y Y Y

Support via Remote

AccessN Y Y

Support Hours, Days 9x5, M-F 9x5, M-F 24x7

Non-Critical Response

Time3 Business Days Next Business Day 4 Business Hours

Critical Response Time N/A 4 Business Hours 2 Hours

Number of Named Contacts 5 10 15

Cost per Year Included in Maintenance TBD TBD

IGEL software support

SKU3:Enterprise Management Pack

IGEL Cloud Gateway (ICG)Manage Devices off corporate network (VPN-less)

Custom Partition (CP)Build custom packages for non-standard apps & HW

Shared Workspace (SWP)Allow user-dependent configuration based on profiles

Asset Inventory Tracker

(AIT)Track & monitor connected assets (printers, scanners, etc)

Unified Management Agent

(UMA)Manage Windows devices (W7, W10, W10 IoT, etc)

Mobile Device Management

Essentials (MDM)Apple basic IOS device management

Subscription1, 3, and 5 year options

Available as a mixed

environment, e.g.,

Workspace 10,000 licenses

Enterprise 1,000 licenses

Summary

Why the mix of perpetual and subscription?

Base

platform:

perpetual

license

Value-added

UMS

extensions:

Subscription

Windows 10

Office 365 McAfee

Anti-Virus Google

Suite AutoCAD etc.

+

It’s the standard approach for

enterprise software

Competitive Landscape

Question:

What do organic free-range chickens and IGEL OS 11 software licenses have in common?

Both can ROAM

IGEL OS 11 Pricing

- Workspace Edition 3-year

pricing based on UDC3 price

today

- UD3 HW + SW maintenance over

3 years based on UD3 price

today

- Enterprise Management Pack

based on ICG price today

- SW license roaming can help

ease the impact of endpoint

hardware refreshes

• Announcement at DISRUPT Munich this week

• Available Feb. 15

Availability

IGEL Roadmap 2019

IGEL OS 11

Security

Security• Partition Encryption with Preboot

Authentication

• Enhanced secure boot – all system

partitions will be signed

• HW-Secure Boot for complete chain-

of-trust

VDI

IGEL OS

Parti-

tions

Linux

KernelBoot-

loaderUEFI

Enter

passphrase

IGEL OS 11 –Design and initial benefits

Immediate improvements• All Linux based thin clients are

receiving the same OS

• UD, UD Pocket & former UDC are

getting the same firmware

• ALL OS 11 based devices are

configured using one set of

profiles

instead of configuring profiles

based on OS, LX, UDP…

• Enhanced display switcher

• Automatic set of best DPI

• Get an impression

• Visit igel.com and get your

demo!

UNIVERSALMANAGEMENT SUITE

RUNNINGUMS IN THE CLOUDMaking it easier to run UMS in the Cloud:

• Dockerization

• Scripted Install

• Scripted HA Node add

• SSH Pubkey Auth

A WEB UIFOR UMSMaking it easier to use UMS anywhere

• Alternative to Java fat client

(which will not go away)

• Use paging to avoid long loading

times

• Manage multiple UMS installation

in a single web UI

LARGE UMSINSTALLATIONSMaking UMS handle more devices with better

performance (> 30’000).

• Moving to Web UI, thereby eliminating the limitations of UMS

Console

• … more to come

IGELCLOUD GATEWAY

Settings

VNC

SECURE SHADOWINGOVER ICGEnable shadowing devices outside the organization‘s

network.

UMSICG

VNC Viewer

FIRMWARE FROMCLOUD STORAGEUpdating firmware from 3rd-party cloud storage.

ICG

UMS

HARDWARE

Roadmap 2019

Q2: New UD2

Q4: New UD3

TBD: New AiO

New Design

• Modern, state of the art family design

• Smarter/Smaller while efficient housings

• Powerful SoCs and connectivity options

• Integrated WiFi

• User friendly power by touch

• Future-proof environmental aspects

New UD2

Entry-level Thin Client

In a nutshell

• Approx. 50% less volume

vs current UD2

• Quad Core offers 35% more

performance vs current Single

Core

• 2x DisplayPort

• High speed front USB for mass

storage

• Introduction Q2/2019

New UD3

Powerful all-round Thin Client

In a nutshell

• Approx. 50% less volume

vs current UD3

• 2x DisplayPort (2x4K@60Hz)

• High speed & super modern USB-C

• Integrated WiFi

• Built-in smartcard reader and

serial port

• Introduction Q4/2019

AiO strategy

• UD9 EOL May 2019

• IGEL evaluates partnerships for an

alternative based on a preferred

partner

• Our plan is to introduce a state of

the

art new AiO with preinstalled IGEL OS

Channel

Igel AIP Termine2. Apr. 2019 AIP Training 2019 Österreich: Linz Linz Österreich IGEL

4. Apr. 2019 AIP Training 2019 Österreich: Wien Wien Österreich IGEL

9. Apr. 2019 AIP Training 2019 Österreich: Dornbirn Dornbirn Österreich IGEL

11. Apr. 2019 AIP Training 2019 Österreich: Innsbruck Innsbruck Österreich IGEL

24. Apr. 2019 AIP Training 2019 Österreich: Graz Graz Österreich IGEL

26. Apr. 2019 AIP Training 2019 Österreich: Wien Wien Österreich IGEL

https://www.igel.de/veranstaltungen/

Partner Level - VoraussetzungenAIP GOLD PLATINUM

Voraussetzungen

Umsetzung Teilnahme am AIP

/Reautorisierung

Auf Einladung /

Erfüllung der

Voraussetzungen

Auf Einladung /

Erfüllung der

Voraussetzungen

Business Development und

MarketingplanX Individuell Individuell

Quarterly Business Reviews

(inkl. Marketingplan)X Ja Ja

Umsatz per AnnoX € 500.000 € 1.000.000

IGEL Sales Pro (ICSP) 1* 2 3

IGEL Certified Engineer

(ICE)X 2 3

Dedizierte Ressource Ansprechpartner IGEL Champion IGEL Champion

Sales und Marketing Events 2 pro Jahr 4 pro Jahr 4 pro Jahr

IGEL Branding und Nennung

auf der eigenen WebsiteJa Ja Ja

Interne IGEL Email Adresse

(igel@partner.com)X Ja Ja

VDI Background XErforderlicher Partnerstatus:

Citrix Gold/Platinum oder VMware Enterprise/Premier

Partner Level - VorteileAIP GOLD PLATINUM

BENEFITS

Partner Rabatt

Deal Registrierung Berechtigt Berechtigt Berechtigt

Back-end Incentive X X Individuell nach Ziel

NFR Produkteoffiziell @

demopreis

Frei bis zu

€ 1.000 Listenpreis

Frei bis zu

€ 2.000 Listenpreis

Freie UDC Lizenzen 3 3 3

Pre-Release Produktinfos X Ja Ja

Partner Portal Ja Ja Ja

Partnerlogo AIP Logo GOLD Logo PLATINUM Logo

IGEL Partnerfinder Ja Ja Ja

Möglicher MDF X Bis zu 2% auf SW Bis zu 4% auf SW

Qualifizierte Sales Leads Ja Präferiert Präferiert

Partner Ausbildung

43

Danke für Ihre Aufmerksamkeit& schönes Wochenende