2018 suite holder handbook - amazon s3€¦ · 27/07/2018 · wheelchair, please notify us ahead...
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2018 Suite Holder Handbook
Premium Services Team 608.263.4061
David Joe Premium Services Manager
Phone: 608.265.4161
Cell: 608.250.0017
Robert Williams Premium Services Manager
Phone: 608.890.1582
Cell: 608.235.6395
Blair Schmitz Asst. Director of Food & Beverage
Phone: 608.265.4396
Cell: 608.516.2313
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Welcome to the 2018 Football season
at Camp Randall Stadium. Our mission
is to provide the service, food, and
atmosphere that you can only
experience in a Suite at Camp Randall
Stadium. We have created this
brochure to help you navigate the
season and have included a wealth of information pertaining to the suites and
game day operations. Please take a moment to look it over, and keep it handy
for any questions that may come up on or before game day.
Thank you for supporting
University of Wisconsin Athletics.
the suites At camp Randall
stadium
Suite Amenities The suites offer a long list of amenities designed to
provide the ultimate game-day comfort and
convenience for all your personal and business
entertainment needs.
Complimentary in-suite food and non-alcoholic beverages with ability to
purchase alcoholic beverages
Operable window in each suite
Free Wi-Fi
Personal wait-staff service
Three television sets, I-pad, refrigerator, sink, wet bar, coat closet, and charging
station.
Non-smoking, climate controlled environment
Elevator access and convenient restroom facilities on each suite level
Access to suites two hours prior and one hour after each football game. Early
stadium access via Private Suite Holder Gates.
Access to your suite for the Spring Football Game and for meetings on non-
event days.
Opportunity to purchase premium tickets for other stadium events such as the
WIAA State Football Championships.
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Athletic Development Office
The University of Wisconsin Athletic Department relies on private gifts to remain
competitive both within the Big Ten Conference and nationally.
As a result, we sincerely appreciate all contributions to meet the immediate and
long range funding needs of scholarship, facility and programmatic support for all
23 varsity sports offered at the University of Wisconsin.
Camp Randall Stadium suite holders are considered donors to UW Athletics
based on the charitable gift portion of the annual suite payment. As a donor to
UW Athletics, patrons receive priority for tickets, parking and special event
invitations based on their overall annual giving level and the Wisconsin Athletics
Priority Point System.
For more information or questions regarding your Camp Randall Stadium Suite,
license agreement or benefits related to your annual contribution, please contact:
Derek Steinbach
Director of Development—Premium Seating & Major Gifts
Cell: 608-977-1063
Email: [email protected]
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TICKETS Twenty suite tickets, five parking passes and four 4th quarter passes for each home
game will be mailed in early August to the address on file with the Athletic Ticket
Office.
Additional Suite Tickets are not available, however you may inquire about
additional game tickets or parking for home or away games by contacting the
Athletic Ticket Office directly.
Tickets that are lost or stolen can be replaced. It is important to make note of exact
seat locations when distributing tickets to multiple parties. To reprint any lost or
stolen ticket, you must have the exact seat number of each suite ticket that needs to be
replaced. Please contact Brian Moore directly with ticket issues.
Brian Moore
Assistant Athletic Director—Ticket Operations
Phone: (608) 265-2654
Email: [email protected]
SPECIAL ACCOMMODATIONS Let us help make celebrating those special occasions easy. A few of the services we
offer are custom cakes, personalized in-suite digital messages, beautiful flower
arrangements, and even a special bottle of bubbly to truly make the occasion
memorable. Give us a call to create the perfect package to make it truly an
unforgettable event.
We will gladly work with you on any special dietary requirements that your guests may
have. Please contact Premium Services five days prior to discuss individual concerns.
Each suite is ADA accessible and is equipped with a removable seat in the second row
to accommodate a guest in a wheelchair. If you know a future guest will be using a
wheelchair, please notify us ahead of time to have the seat removed.
Guest services is available to assist any guest that may need some help getting around
the stadium or to your suite on game day. Golf cart and wheelchair rides can be
arranged in advance by calling the Welcome Center at (608) 268-1866.
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Food & Beverage The culinary team at the University of Wisconsin prides itself on taking
your game day experience to the next level. We are confident that the
menus we have created this summer will exceed your every expectation. Suite
holders will again be able to select from two unique menus for each home game.
From locally made cheese to magnificent desserts we have come up with some
exciting new selections. You and your guests will enjoy a full meal each and every
time the Badgers take the field. Current menus can be found at uwbadgers.com/
premiumservices. Take a moment and really envision what you and your guests
would enjoy on each game day.
Online Ordering
You can make your menu selections at
suites.kohlcenter.com. The suite owner or
administrator will be able select the menus for
all 7 home games at once. You are able to login
and see the menus you have selected, receive
order confirmations, and get your receipts
whenever you need them.
Beverages
Soft drinks and bottled water will also be stocked in your suite and replenished
throughout the event. Each suite can set it’s own par level of beer, wine, liquor and
mixers which will be inventoried and restocked before each home game. This year
there will be an option to pre-order the GAMEDAY cocktail for you suite.
Suite Attendants
Our team of students and floor captains will make your game day one for the memory
books. If you need assistance with I-pads, windows, beverages, or any other game
day fair, they will attend to your every need. Our team will serve you from the time
you get off the elevator until the time you are ready to leave the stadium.
Menu Selection Deadlines
WESTERN KENTUCKY
NEW MEXICO
BYU
NEBRASKA
ILLINOIS
RUTGERS
MINNESOTA
August 17th
August 24th
August 31st
September 21st
October 5th
October 19th
November 9th
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Elevator #5 services Suites 6233—6261
Suites 7233—7261
Suites 8259—8261
Elevator #6 services Suites 6201—6231
Suites 7201—7231
Suites 8201—8215
GAME DAY ACCESS
Only guests with a suite ticket will be allowed access to the Suite Areas on game day.
Elevator personnel are on hand at the base of elevator #5 & #6 to assist suite ticket
holders to the correct elevators.
Please note that the elevators may get congested, especially prior to, during halftime,
and after the game. We will do our best to transport you as quickly as possible.
RE-ENTRY PASS SYSTEM Only suite ticket holders are granted access to the suite levels on game day. Your suite
ticket allows you to mingle and visit guests of other suites on all three suite levels.
However, suite ticket holders are not allowed access to the Buckingham Club or the
Varsity Clubs. Should you wish to leave the suite area for any reason on game day,
you should have your suite ticket and request a re-entry pass from the elevator
personnel. This pass, along with your original punched suite ticket will allow you re-
entry to the suites.
A– Premium Entrance
B– Premium Entrance
C– Elevator #5
D– Elevator #6
A
B
C
D
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BILLING Suite Attendants will delivery Customer Summaries to your suite during the
4th quarter. We ask that the suite owner or host take a few moments to
review these for accuracy and sign them. Please realize these are not your
final bill as par stock will be added to it after the event.
All suite holders will be required to have a credit card on file for restocking
charges and any additional requests you might have during the season.
Charges will be automatically applied to that card on file the week after the
game.
Applicable taxes and administrative fees will be applied automatically to all
food and beverage orders. This is not intended to be a tip or gratuity for the
service staff or other employees.
NON-GAME DAY ACCESS Your suite is available for meetings on non-event days. We are able to fully
accommodate business meetings or social gatherings including audio visual
equipment, catered lunches and more. Please contact Premium Services for
further information.
SUITE DECOR
All suite holders have the option to display their name on the suite name
plate located in the hallway. If you wish to display additional signage or
décor within your suite, please contact Premium Services.