2018 Report to the Community

Something BIGIs Happening

The hum of machinery and the hammering of nails have been a constant reminder of the changes taking place at Weeks Medical Center this year. After years of planning, construction on the new Lancaster Patient Care Center began with a festive groundbreaking ceremony in September. This new center, which is being built behind our hospital, should be complete by the end of this year.

Seeing the new center get bigger each day has reinforced our commitment to move forward, to constantly innovate, and to improve the quality of services we provide. The center also confirms our commitment to the community. In addition to new services and expanded care, the center will have a $15 million impact on the North Country and significantly enhance our region’s economy for years to come.

Keeping care local is a mission we care deeply about. That’s evident daily through the hard work of our dedicated staff. Their commitment to excellence is outstanding and is reinforced by the numerous new degrees, certifications, and expanded levels of training they received during the year. Not surprising, our primary care team members swept the Best of the North Country Awards for best providers, and numerous letters arrived praising and thanking our staff. One letter ended with “the North Country is blessed to have such a facility and such a staff.” I couldn’t agree more.

We’re building a better, brighter future at Weeks. Thank you for your continued support of your community hospital.

Mike Lee, President, Weeks Medical Center

Building Our Future: It’s Getting Brighter & Bigger Everyday

ON THE COVER September 2018 groundbreaking for the Lancaster Patient Care Center

BELOW: Dignitaries, Weeks Medical Center staff, and representatives from Daniel Hebert Construction

Financials Net Patient Revenue ................................................$46,193,888 Free Medical Services Provided:

Emergency Service costs not recovered .............. $700,636 Subsidized Health Services .................................... $274,712

Cost of Charity Care Provided ..................................... $699,400 Shortfall from Government Insurances ............ $3,156,465 Case management services ................................... $467,709 Other Community Services .................................... $703,548

Total Community Benefits ........................................ $6,002,470 StatisticsAdmissions ........................................................................... 1,347 Emergency Room Visits ...................................................... 5,657 Surgical Procedures ............................................................ 1,258 Imaging Exams ................................................................... 11,782 Lab Tests ........................................................................... 283,693 PT/OT/ST Procedures ........................................................ 19,662 Outpatient Visits-include Wound Care, Oncology ........ 30,776 Physician Practice Visits .................................................... 56,042

2018 Statement of Operations

Through hard work and careful planning, Weeks Medical Center ended its fiscal year with a positive 2.9 percent operating margin. In addition, through our partnership with North Country Healthcare, we have been able to expand services and invest more in our facilities and employees. Here is a detailed look at this year’s financial results and our key statistics.

BOARD OF TRUSTEESDonald Crane,

ChairSarah Desrochers,

Vice ChairKeith Young,

TreasurerDennis Couture,

SecretaryRuby BerrymanDenise BrissonScott BurnsCharlie CottonWilliam EverlethStanley HolzPatrick KellySharon KoppLisa Tetreault

HONORARY TRUSTEESRebecca Weeks Sherrill MorePatsy Pilgrim

WEEKS MEDICAL CENTER REPRESENTATIVESMichael Lee,

PresidentCeleste Pitts,

Chief Financial OfficerLars Nielson, MD,

Chief Medical OfficerMark Morgan, MD,

Medical Staff PresidentJennifer Bach-Guss,

Chief Nursing OfficerThomas Mee, RN, BSN, MBA,

Chief Executive Officer, North Country Healthcare

1 Imaging Specialist Talia Bedell

2 Cancer survivors Nancy Fernandez, of Health Information Management, and Teresa Cote, of Radiology

3 Lancaster Rotary Club donates handmade blankets to Oncology: Stephanie McClure, Liz Marsh, Mike Lee, Joan Vars of the Lancaster Rotary, Nancy Davidowicz, Gail McGee, and Lisa Boudle

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2018 Many Thanks to ALL!Gifts to Weeks Medical Center help make our hospital and our community stronger. The following individuals, businesses, and organizations made generous donations to Weeks in 2018. Thank you to all our donors.

Art & Healing Artist Tim Sappington

donated one of his

original paintings of

the Kilkenny Range

to Weeks Medical

Center. A scenic artist,

Sappington says

“the beauty of

northern New England

beckons me to paint.”

Here Sappington

presents his painting

to Dr. Anna Ruelle in

the Wound Healing

Center.

1 Harvard Pilgrim Health Care donated $60,000 to the NH Food Bank in the name of North Country Healthcare and Weeks Medical Center. 2 Kader Temkkit, chef at the Getaway Café3 Kaitlyn Colby, of Rehabilitation Services, wears red to support women’s health

1 2 3

Dr. & Mrs. Glenn AdamsMr. & Mrs. Ronald BaileyDennis BaconJoyce BallMr. & Mrs. Robert Bast Mr. & Mrs. William BastScott BaxterAnn Bergeron Mr. & Mrs. Brian

Berryman Mr. & Mrs. George

BlakesleeMr. & Mrs. John BradeenPatricia BriggsBen BrodeurDr. & Mrs. Charles BrownMary BruniScott BurnsMr. & Mrs. Brian

BurringtonNancy CallLaura CarlsmithColleen CassidyPhilip ChaseMr. & Mrs. Valmoore

ClicheCharles Cotton &

Marlene Mowbray Michael CounterMr. & Mrs. Dennis

CoutureSally CraftBob & Lisa CraigElizabeth CraigMr. & Mrs. Donald CraneBarbara CronsethFlorence DarbyMr. & Mrs. William

DeCourceyDr. Jay DegeDiane Demers-DubeMr. & Mrs. Mark

Desrochers

Andrew DodgeMr. & Mrs. Edward Duff yMr. & Mrs. Rockwood

DunhamAndrew EdmondsMr. & Mrs. William

EverlethTina FariasMrs. Charles FitchFrederic FittsMr. & Mrs. Roger

FontaineDr. & Mrs. John FordChristine FortinLindsey FossMr. & Mrs. Eddie FosterSonya GilbertPatricia GilmanGeorge GliddenMr. & Mrs. Murray GlinesGorham Congregational

ChurchHarry HainesMr. & Mrs. Christian

HallowellMrs. Virgil HammonMr. & Mrs. Raymond

HindsPaul Hoff mannMr. & Mrs. Stanley HolzMrs. Jean HubbardMs. Renee HutchinsonMr. & Mrs. Fredrick

IngersonDr. & Mrs. Jeff rey

JohnsonMr. & Mrs. Robert JodrieDr. & Mrs. Paul KaminsMr. & Mrs. Patrick KelleyMr. & Mrs. Timothy

KenisonMr. & Mrs. Mike KoppMrs. John Ladd

Gregory LammBarbara LamphereChristopher LaurentMr. & Mrs. William LazottDr. Mederic LeblancMike Lee & Florence BakerRobert LemieuxMr. & Mrs. Robert MartinMr. & Mrs. William

McCartenLydia McKenzieLorna McKinnonMr. & Mrs. Edward

MerrowMr. & Mrs. Peter MillikenMr. & Mrs. Timothy MoreDr. & Ms. Mark MorganIrene NadeauBrian NavinDr. & Mrs. Lars E. NielsonNorth Country FordDr. Maude OetkingMr. & Mrs. John

OpenhowskiPassumpsic Savings

BankMr. & Mrs. Ben PhinneyMr. & Mrs. Peter PilgrimCeleste PittsMr. & Mrs. Leighton C.

PrattMr. & Mrs. Carl RamsdellJames ReinhardMr. & Mrs. David RexfordJoan RisingMrs. Patricia RogersJoyce RoyDr. Anna RuelleDr. Amber SchmidtRoxie SeveranceHenry SherrillMatt Smith & Barbara

Peaslee Smith

Joy SousaMr. & Mrs. Thomas

SouzaRobert Spychalski &

Kathleen L’ItalienMr. & Mrs. John StarrGeo. M. Stevens & SonsRhonda StoverColles StowellMr. & Mrs. David

TetreaultMrs. Mildred ThayerUpper Connecticut Valley

HospitalDr. & Mrs. Pancras van

der LaanAngelo Vozzella Winifred WardMr. & Mrs. Thomas

WatkinsMr. & Mrs. Christian

WeeksFrancie WeeksJohn Weeks, Jr. & Patricia

WeeksMr. & Mrs. Sinclair WeeksMr. & Mrs. Stephen

WeeksMr. & Mrs. William

WeeksWeeks Alcoholics

Anonymous GroupWeeks Medical Center

AuxiliaryJames C. WemyssMr. & Mrs. Stephen

WheelerMr. & Mrs. Keith YoungMr. & Mrs. Steven YoungCatherine Zusy

In Memory

D. William & Iris Baird Scott Burns

Jeff Ball Joyce Ball

William B. Baxter Scott Baxter

Arnold Brooks Andrew Cote & Brenda Boutin

Lewis Cassady Colleen Cassady

Edith “Polly” Chessman Joyce Ball

Regis Cronauer Ann Cronauer

Fred A. Emerson Roxie Severance

Charles Fitch II Mrs. Charles Fitch

Pat Gregory Mr. & Mrs. Donald MacDonald

Robert G. Grondin Mr. & Mrs. David Rexford

Clayton Hinds Sandi Adams Mr. & Mrs. Marc Bigney Mr. & Mrs. John Bradeen Mr. & Mrs. Ralph Brownell Nancy Call Colebrook Class of 1963 Millard Crawford Raymond Davis D.M. Dickson Mr. & Mrs. Berkley Edwards

Mr. & Mrs. Roger Glew Mr. & Mrs. Arnold Goodrum Great North Woods Committee for the Arts Mr. & Mrs. Ronald Guerin Kenneth Hann Mr. & Mrs. John Hasychak Mr. & Mrs. Harry Haynes Mr. & Mrs. Raymond Hinds Diane Holman Betty Hughes Terry Hurlbert Barry Jenkins Michelle Lachance Annie Laughton Denyse Lauzier Robert Lemieux Elizabeth Lepore Mr. & Mrs. Alan Little Alison Lynch Edvina Lyons Mr. & Mrs. Donald McKinnon Steven Meninger Mr. & Mrs. Gregory Nadeau Mr. & Mrs. Walter Neuman Mr. & Mrs. Nowak Rita Rheaume Mr. & Mrs. Vincent Roscillo Robert Spychalski & Kathleen L’Italien

St. Brendan’s Catholic Womens Club Tall Timber Lodge Mr. & Mrs. James Tibbetts Upper Connecticut Valley Hospital George Watt Gary White Mr. & Mrs. Russell Woodard Wendell Woodard

Wade H. Hubbard Jean Hubbard

James L. Irish Winifred Ward

Jane McGoldrick Mr. & Mrs. Robert Briggs

Benjamin Nadeau Irene Nadeau

Janice Haley Ronish Mrs. Virgil Hammon

Seth Savage Mr. & Mrs. Roger Fontaine

Gerrie Scott Diane White Mr. & Mrs. Edward Wood

Christy St. Onge Mr. & Mrs. Paul LaDuke Mr. David Miles Mr. & Mrs. Mike St. Onge

Thomas Vozzella Angelo Vozzella

Nathalie Brisson Wheeler Mr. & Mrs. Stephen Wheeler

Every year Weeks receives numerous gifts from donors in memory of or in honor of their family members or friends. These heartfelt tributes help Weeks carry out our mission of offering personalized care using state-of-the-art technology. Thank you!

In Honor

Irene Schmidt Dr. Amber Schmidt

William D. Weeks Francie Weeks

1 Weeks scholarship recipients: Cameron Bosse (Ferguson scholarship); Olivia Stalaboin (Christy St. Onge Memorial scholarship); Liz Marsh (Hunter/Chamberlin scholarship)

2 Louise Force and Raina Gadwah welcome everyone who visit Weeks Medical Center

Did You Know…You can make a lasting tribute to the memory of your loved one, or recognize someone special, by making a meaningful tax-deductible gift to Weeks Medical Center.

You can donate online at WeeksMedical.org/Donate

• Room Naming Opportunities

• In Memory Of

• In Honor Of

• Planned Giving

• Circle of Friends1 2

Medical Staff & Services

ACUPUNCTURELars Nielson, MD

ALLERGY/OTOLARYNGOLOGYRichard Kardell, DOTiff ani Witt, PA-C

ANESTHESIADiane Demers-Dube,

CRNAJames MacKay, CRNAMark Morgan, MDLarry Walker, CRNA

BEHAVIORAL HEALTHShawna Delworth,

LCMHC, MLADCErinn Fellner, MDJennifer Hagan, LCMHC,

MLADCGreg Lamm, LICSWLydia McKenzie,

PMHNPEvelyn Robbennolt-

Jones, LICSW

CARDIOLOGYIn partnership with the CMC New England Heart & Vascular InstituteMary Dowd, MDElizabeth LaPointe,

PA-C

CHILD DEVELOPMENTJoseph Keenan, PhDJames McGuire, MD

EMERGENCY SERVICESRalph Broadwater, MDJay Dege, MDJeff rey Johnson, MDMederic Leblanc, MDElizabeth Moore, MDKeith VanCuran, MD

GENERAL SURGERYPatricia Jaqua, MDJoseph Kiernan, MDMaude Oetking, MDPeter Siviski, MD

HOSPITALISTSSusy Astuto, APRNStephen Regan, MD

INTERNAL MEDICINEWendy Gair Muello, MDTammy Lazott, APRN

GYNECOLOGYLars Nielson, MD

ONCOLOGYMarc Gautier, MDGregory Ripple, MD

ORTHOPEDIC SURGERYPaul Kamins, MDAnna Lingelbach-

Lorenz, PA-C

PATHOLOGYCharles Brown, MD

PEDIATRIC CARDIOLOGYZachary Goode, MD

PEDIATRIC MEDICINEJayne Tarkleson, DO

PODIATRYHal Goolman, DPMAnna Ruelle, DPMW. Kemp Schanlaber,

DPMTara Soraghan, DPM

PRIMARY CARE/FAMILY MEDICINEGlenn Adams, DOJack Avery, DOGina Bedell, APRNJohn Ford, MDLindsey Foss, PA-CSonya Gilbert, PA-CMary Beth Kenison,

APRNChristopher Laurent,

APRNTammy Lazott, APRNLars Nielson, MDAmber Schmidt, DOLaurie Steward, APRNAngelo Vozzella, PA-CJanet Wilson, APRN

PULMONOLOGYPeggy Simon, MD

RADIOLOGYIn partnership with

Dartmouth-Hitchcock Medical Center Radiology)

REHABILITATION SERVICESPhysical therapy,

Occupational therapy, Speech therapy, Cardiac rehab, Sports medicine

SLEEP MEDICINEJoseph Della Valla, MD

UROLOGYGina Bedell, APRNJennifer Lucas, MDJerry Rittenhouse, MD

WOUND CAREHal Goolman, DPMAnna Lingelbach-

Lorenz, PA-CLars Nielson, MDAnna Ruelle, DPMW. Kemp Schanlaber,

DPMAmber Schmidt, DOTara Soraghan, DPMAngelo Vozzella, PA-C

TELEMEDICINEIn partnership with Dartmouth-Hitchcock Medical Center forTeleEmergency, TeleEndocrinology, TeleNephrology, TeleNeurology, TeleOncology, TeleChild Psychiatry, and TeleRheumatology services

At Weeks, we’re committed to keeping quality healthcare local. Our staff of experienced providers is now off ering more services to more patients at locations throughout the North Country.

Mark Morgan MEDICAL STAFF PRESIDENT“Your wellness is

important to us.

The Weeks medical

staff is dedicated to

providing the very

best care in a safe and

caring environment.

We’re here to meet

all your healthcare

needs.”

1 Supporting the Lancaster Food Pantry: Jenn Ronish, Carrie Ingerson, Becky St. Cyr , Stephanie Irwin, Annie Moyer, Shirley Tetreault, Andrew Brunelle, Joyce Ball, Stacey Bean, Zac Colby, Celeste Pitts, Diane Blodgett, and Stacy Paul

2 Zac Colby, Rebecca St. Cyr, Stacey Bean, and Joyce Ball wear red for Go Red for Woman Day to promote heart health

1 2

Volunteers: They Are PricelessThe impact of volunteers at Weeks is priceless. Our current active volunteers have accumulated 82,398.50 lifetime hours. That is more than what one employee works in years. Thank you to all our volunteers for your time and talent.

1 The Wound Healing Team: Briana Davis, Lars Nielson, Chief Medical Offi cer, Sierra Whipple, Christina Patten, Erin Amadon, and Amy Wilson

2 Volunteer Services superheroes: Raina Gadwah, Tracie Lambert, Margo Cliche, Michelle Brault

Louise ForceMel Gallup Memorial Award winner for outstanding volunteer service

“Louise is an integral part of the Weeks Family Support Team, treasurer for the Weeks Auxiliary, and can often be found helping at the customer service desk. She has a smile that can light up a room and a calm about her when helping patients and families in need. She has tireless commitment to Weeks, our staff , and patients. We are so lucky to have her!”

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Iris AmadonErnest AngelicolaLucy Arizzi

Vicky BaileyJoyce BallBethany BelmoreTammy BensonMelissa BorowskiMichelle BraultDenise BrissonRichard BrissonMary Bruni

Shirley CallLois CardinColleen CassadyJim CaterinoMargo ClicheMadeleine CloutierCara ColbyZachary ColbyPatricia Cotter

Bob DeRocherCarol DeRocherCasey Dowland

Brian FinnMary FitchBea FontaineBrenda FontaineLouise ForceMarilyn FossSeth FrinkCarol Frizzell

Raina GadwahGinny GainerHenrietta (Sis) GavettAnn GilbertReal GroleauSuzanne Groleau

Carol HaasGinny HainesTerry HamiltonBarbara HamptonJim HamptonMarcia HendySandy HolzStan HolzJeannette Houle

Marjorie JennessSharon Johnson

Jane KapplerBeverly Kenison

Paul LaDukeJoseph LafuzeMary LafuzeArt LangevinSimone le Moal

Karen MaguireDiane MartinTom MonahanSarah MorseIrene Nadeau

Jean Oleson

Loree Pike

Patti RexfordKate RosserBeverly RutherfordKaren Ryder

Jeff rey St. CyrRobert St. JeanKathy St. OngeKatrina StewartRhonda Stover

Jean TenneyMarie ThompsonJohn TolmanSteve Torrey

Nancy Underhill

Rev. Greg Vigne

MaryAnne WainwrightAlice Wilkinson

Sandra Yunghans

Jr. VolunteersLydia BeaulieuConnor BosseAustin BretonJayda Couture-AdairKailyn JonesMegan NelsonGrace PhelpsMiles Wharton

173 Middle StreetLancaster, NH 03584

Help Us Grow! Donate Today. The new Lancaster Patient Care Center at Weeks Medical Center is currently under construction. We hope to have the building complete by year end. The new center will provide expanded space to improve our primary care and outpatient specialty services. It also will benefit our entire community.

Construction of the building, however, isn’t cheap, and we need your help to make it happen. Our $4 million campaign is underway. To date, we’ve raised about $1.8 million.

Please make a generous donation of any amount to help us reach our goal. Your support is crucial to our mission of keeping high-quality healthcare close to home.

TOP ROW: Morenda Chauvette, Vanessa Eich, Nicole Bilodeau, Sara Cotter, Brandon Rainault, Alicia Comings BOTTOM ROW: Bev Kension, Erin Amadon and Brittany Doolan, Christopher Brockett, Liz Marsh, Samuel Demmon, Katrina Stewart

Make a donation today at WeeksMedical.org/BuildingCampaign