2018 annual report - big brothers big sisters of ottawa · 5 annual report 2018 annual report 2018...

Big Brothers Big Sisters of Ottawa1645 Woodroffe Avenue, Suite 12Ottawa, ON K2G 1W2

Email: [email protected]: 613-247-4776

Charitable Registration Number:10679 4431 RR0001

2018ANNUALREpORT

bbbso.cabbbso.ca

annual report 2018 2

BIG BROTHERS BIG SISTERSSTRATEGY 2019-2024GUIDING VALUES

STRATEGIC PRIORITIES

Our guiding values are a pledge to our stakeholder community that we will lead by example; building andsupporting inclusive, respectful relationships with long lasting impact.

Message from theExecutive Director2018 was Big Brothers Big Sisters of Ottawa’s forty-ninth year providing mentoringprograms and staff and Board came together guided by the Office of QualityInitiatives at Carleton University to establish our strategy and future direction over the next five years. After gathering and analyzing the stories and ideas shared by thosewho know BBBSO the best such as our youth, parents, donors, alumni andexternal partners, a common theme came to light: WE BUILD RELATIONSHIPS,and we do it well.

We were told that our impact in the community is made possible by our amazingstaff and volunteers. The Board, staff members, and volunteers’ commitment toforming and maintaining relationships has earned the trust of community members, partners, families, and children and youth. A solid foundation of respect built overdecades has cemented the name Big Brothers Big Sisters as being synonymouswith mentorship, and Big Brothers Big Sisters of Ottawa has become a trustedand critical provider of services for children and youth in the Ottawa area.

There are countless success stories in the Ottawa area about the impact mentoringhas made in the lives of Bigs, Littles and their families. Unforgettable experienceshave been created through strong, long-lasting relationships and have inevitably changed the trajectories of lives. These life-changing relationships and experiences would not be possible without the infrastructure in place at BBBSO, including ourexcellent screening, matching and training processes. This success also hinges onthe strength of our staff, who are known in Ottawa and Renfrew County for theiruseful skillsets, expertise, and willingness to collaborate.

You shared with us that we have strong community connections and comprehensive, diverse programs that are responsive to the needs of the community, and integrateinto the work of education and social services. BBBSO strives to be collaborative inour approach and continuously looks for ways to build upon existing relationshipsand form new partnerships in the community.

At the same time, BBBSO recognizes that the Ottawa region is continuously changing and that the organization must adjust to remain relevant to its stakeholders. We will continue to adapt to the ever-changing societal needs as we have done with successin the past. We know that changes to our programs and structures can lead to havingan even greater impact in the Ottawa area in the future.

BBBSO is proud of our work and with your help, now have our strategic direction to guide us over the next five years. Thank you to everyone who participated and provided your thoughts and feedback. You are the reason we will continue to build relationshipsfor the next fifty years!

Executive Director

Ingram

annual report 20181

2018 board

of directors

Board PresidentEmily Villeneuve

Board Past-PresidentTina Hill

Board Vice-PresidentJamie Puddicombe

Board TreasurerCindy Melville

Board SecretariesTimon LeDainCindy McGann

Members at LargeJames SliterMichael FosterCarl H. CartwrightJason NeubauerPaul WilletsMitchell KutneyMitchell CarknerRana Pishva

BIG BROTHERS BIG SISTERSSTRATEGY 2019-2024GUIDING VALUES

STRATEGIC PRIORITIES

Our guiding values are a pledge to our stakeholder community that we will lead by example; building andsupporting inclusive, respectful relationships with long lasting impact.

Message from theExecutive Director2018 was Big Brothers Big Sisters of Ottawa’s forty-ninth year providing mentoringprograms and staff and Board came together guided by the Office of QualityInitiatives at Carleton University to establish our strategy and future direction over the next five years. After gathering and analyzing the stories and ideas shared by thosewho know BBBSO the best such as our youth, parents, donors, alumni andexternal partners, a common theme came to light: WE BUILD RELATIONSHIPS,and we do it well.

We were told that our impact in the community is made possible by our amazingstaff and volunteers. The Board, staff members, and volunteers’ commitment toforming and maintaining relationships has earned the trust of community members, partners, families, and children and youth. A solid foundation of respect built overdecades has cemented the name Big Brothers Big Sisters as being synonymouswith mentorship, and Big Brothers Big Sisters of Ottawa has become a trustedand critical provider of services for children and youth in the Ottawa area.

There are countless success stories in the Ottawa area about the impact mentoringhas made in the lives of Bigs, Littles and their families. Unforgettable experienceshave been created through strong, long-lasting relationships and have inevitably changed the trajectories of lives. These life-changing relationships and experiences would not be possible without the infrastructure in place at BBBSO, including ourexcellent screening, matching and training processes. This success also hinges onthe strength of our staff, who are known in Ottawa and Renfrew County for theiruseful skillsets, expertise, and willingness to collaborate.

You shared with us that we have strong community connections and comprehensive, diverse programs that are responsive to the needs of the community, and integrateinto the work of education and social services. BBBSO strives to be collaborative inour approach and continuously looks for ways to build upon existing relationshipsand form new partnerships in the community.

At the same time, BBBSO recognizes that the Ottawa region is continuously changing and that the organization must adjust to remain relevant to its stakeholders. We will continue to adapt to the ever-changing societal needs as we have done with successin the past. We know that changes to our programs and structures can lead to havingan even greater impact in the Ottawa area in the future.

BBBSO is proud of our work and with your help, now have our strategic direction to guide us over the next five years. Thank you to everyone who participated and provided your thoughts and feedback. You are the reason we will continue to build relationshipsfor the next fifty years!

Executive Director

Ingram

annual report 20181

2018 board

of directors

Board PresidentEmily Villeneuve

Board Past-PresidentTina Hill

Board Vice-PresidentJamie Puddicombe

Board TreasurerCindy Melville

Board SecretariesTimon LeDainCindy McGann

Members at LargeJames SliterMichael FosterCarl H. CartwrightJason NeubauerPaul WilletsMitchell KutneyMitchell CarknerRana Pishva

annual report 20183

Big Brothers Big Sisters (BBBS) is a recognized leader in the mentoring movement, providing mentoring programs to

vulnerable youth in Ottawa for 48 years and Renfrew County for 4 years. In that time, thousands of children have been

placed in life-changing relationships.

OUR IMPACT

serving communities

reputable AND accountable

changing lives

• 2 Local Agencies• 20+ Ottawa Wards Served• 7 Renfrew County Municipalities Served

• Listed in Financial Post’s Top 25 Charities of 2018• Accredited by Imagine Canada

• 606+ Current Volunteer Mentors• 880+ Young People Mentored Annually• 1 Person Needed to Change a Life

2018 HIGhlights

85%of Big and Little matchessurpassed their one-year

milestone

880children and

youth mentored

25priority communities

served in Ottawa

112families receivedholiday hampers

80+schools runningBBBS programs

65,000+hours Bigs spentwith their Littles

ottawa renfrew

annual report 20183

Big Brothers Big Sisters (BBBS) is a recognized leader in the mentoring movement, providing mentoring programs to

vulnerable youth in Ottawa for 48 years and Renfrew County for 4 years. In that time, thousands of children have been

placed in life-changing relationships.

OUR IMPACT

serving communities

reputable AND accountable

changing lives

• 2 Local Agencies• 20+ Ottawa Wards Served• 7 Renfrew County Municipalities Served

• Listed in Financial Post’s Top 25 Charities of 2018• Accredited by Imagine Canada

• 606+ Current Volunteer Mentors• 880+ Young People Mentored Annually• 1 Person Needed to Change a Life

2018 HIGhlights

85%of Big and Little matchessurpassed their one-year

milestone

880children and

youth mentored

25priority communities

served in Ottawa

112families receivedholiday hampers

80+schools runningBBBS programs

65,000+hours Bigs spentwith their Littles

ottawa renfrew

PROGRAM SUMMARYEach Little is matched in a meaningful relationship with a caring adult mentor.They meet each week and spend quality time together for 2-4 hours. Matchesalso have access to BBBSO quarterly group events and receive tickets tocommunity events through our generous donors.

Each youth receives a supportive adult mentor who encourages and empowers them to identify their strengths, explore their passions and achieve their goals,as they transition into adulthood. Matches spend 8 hours per month together.

Elementary school students are paired with mentors who visit them for one hour each week during school hours. Matches spend time together on school grounds and can access the library, gym, park and arts room to participate in fun activities together. This model is also offered to high school and college students as a CO-OP program.

Conversation Club is a weekly after-school group program for newcomer youth(12-18 years old) to Canada. Youth build connections among the group, sharetheir immigration experiences, practice English conversation and presentation skills, receive homework help and learn about Canada.

Go Girls! and Game On! are group programs led by two mentors and focused onphysical activity, healthy living and increasing self esteem. Weekly sessions (overseven-week periods) take place in the gymnasium during school hours.

bigsCommunity-Based 1 on 1 (6-14 years old)

annual report 20185 annual report 2018 6

MENTORING OUTCOMESA 2013 report by the Boston Consulting Group comparing those who received BBBS 1:1 mentoring to those who did not, found that mentees were more successful, happier and healthier.

children mentored by program

880 Children Mentored

Community-Based 1:1 (6-14 years old)

School-Based 1:1

Group Programs

Mentors help

youth succeedrecipients are

happy and healthyrecipients

give back

• 63% have post-secondary

education

• 17% more likely to be

employed

• 81% report financial literacy

• 47% hold senior leadership

positions

• 92% feel confident and 96% say

they’re happy

• 98% believe they make

good choices

• 80% pursue healthy lifestyles

• 87% have strong social

networks

• 13% more likely to

donate to charity

• 13% higher earnings

volunteer

• 30% more time

volunteering

mpower Community-Based 1 on 1 (15-24 years old)

School-Based 1 on 1

Conversation Club (Group)

Go Girls! and Game On! (Group)

PROGRAM SUMMARYEach Little is matched in a meaningful relationship with a caring adult mentor.They meet each week and spend quality time together for 2-4 hours. Matchesalso have access to BBBSO quarterly group events and receive tickets tocommunity events through our generous donors.

Each youth receives a supportive adult mentor who encourages and empowers them to identify their strengths, explore their passions and achieve their goals,as they transition into adulthood. Matches spend 8 hours per month together.

Elementary school students are paired with mentors who visit them for one hour each week during school hours. Matches spend time together on school grounds and can access the library, gym, park and arts room to participate in fun activities together. This model is also offered to high school and college students as a CO-OP program.

Conversation Club is a weekly after-school group program for newcomer youth(12-18 years old) to Canada. Youth build connections among the group, sharetheir immigration experiences, practice English conversation and presentation skills, receive homework help and learn about Canada.

Go Girls! and Game On! are group programs led by two mentors and focused onphysical activity, healthy living and increasing self esteem. Weekly sessions (overseven-week periods) take place in the gymnasium during school hours.

bigsCommunity-Based 1 on 1 (6-14 years old)

MENTORING OUTCOMESA 2013 report by the Boston Consulting Group comparing those who received BBBS 1:1 mentoring to those who did not, found that mentees were more successful, happier and healthier.

children mentored by program

880 Children Mentored

School-Based 1:1

Group Programs

Mentors help

youth succeedrecipients are

happy and healthyrecipients

give back

• 63% have post-secondary

education

• 17% more likely to be

employed

• 81% report financial literacy

• 47% hold senior leadership

positions

• 92% feel confident and 96% say

they’re happy

• 98% believe they make

good choices

• 80% pursue healthy lifestyles

• 87% have strong social

networks

donate to charity

• 13% higher earnings

volunteer

• 30% more time

volunteering

mpower Community-Based 1 on 1 (15-24 years old)

School-Based 1 on 1

Conversation Club (Group)

Go Girls! and Game On! (Group)

A gift of $1500 matches a child with a caring andsupportive mentor, provides them with support froma trained staff member with a degree in social workand gives the match access to BBBSO group activitiesand community events. The lifetime of a match(10 years) = $15,000.

1. Parent or guardian applies for a Big for their child by completing an application form.

2. Parent or guardian and child each receive child safety training, child shares their interests and why they would like a Big.

3. Child is enrolled into the program, and the search for a Big with similar interests and availability begins.

invest in something big

annual report 20187

steps to enroll a little

Provides continuous support to the many life-changingprograms of BBBSO, allows for setting more predictablebudgets, and for cutting administrative costs. This meansthat with your help, funds can directly benefit at-risk youthright here in our community, in a sustainable way.

Planned giving is a chance to leave a footprint by continuing to create opportunities for at-risk children and youth, well into the future. You can arrange to leavea legacy gift in several ways, the most common being through a bequest in your will.

A donation of securities is a great way to make asignificant difference to our youth, while reaping sometax benefits. Your gift can be in the form of shares,bonds or mutual funds.

In-kind gifts offer new experiences to our matches,help our families and reduce fundraising costs. Thesegifts can be in the form of tickets, gift cards, holidayhampers and stockings, and more.

monthly giving

planned giving

gifts of stocks

and securities

In-Kind Gifts

1. Volunteer completes and submits an application form.

2. Volunteer completes the screening process – BBBSO checks references, volunteer completes a vulnerable sector police record check, and is interviewed.

3. Volunteer receives child safety training and mentor support training.

4. Volunteer is enrolled into the program and the matching process begins.

steps for volunteers

donor gives

donationlittle enrolls

into bbbso programbig is accepted

into a bbbso programbig and little are

matched together

SOCIAL ENTERPRISEEvent Benefit

Keep Your Clothing &Car Seats Out of Landfills

Community Benefit

Your Used Clothing &Car Seats are Our Heroes

Individual Benefit

Mentoring Makesa Difference

CHILD CAR SEAT RECYCLING1 less seat 1 world to keep™

Help reduce the 250,000 car seats in Ontario that go into landfill, by bringing your car seat to BBBSO or to a car seat recycling event near you.

Clothes For Kids Sakedonatetobbbso.ca

300,000

217,581

Support a child and the environment

Help reduce the million tons of clothing sent to landfill each year, by dropping your unwanted clothing in a clothing donation bin, hosting aclothing drive or arranging for an at-home pick up.

In 2018, BBBSO collected

217,581 lbs. of clothing.

A gift of $1500 matches a child with a caring andsupportive mentor, provides them with support froma trained staff member with a degree in social workand gives the match access to BBBSO group activitiesand community events. The lifetime of a match(10 years) = $15,000.

1. Parent or guardian applies for a Big for their child by completing an application form.

2. Parent or guardian and child each receive child safety training, child shares their interests and why they would like a Big.

3. Child is enrolled into the program, and the search for a Big with similar interests and availability begins.

invest in something big

annual report 20187

steps to enroll a little

Provides continuous support to the many life-changingprograms of BBBSO, allows for setting more predictablebudgets, and for cutting administrative costs. This meansthat with your help, funds can directly benefit at-risk youthright here in our community, in a sustainable way.

Planned giving is a chance to leave a footprint by continuing to create opportunities for at-risk children and youth, well into the future. You can arrange to leavea legacy gift in several ways, the most common being through a bequest in your will.

A donation of securities is a great way to make asignificant difference to our youth, while reaping sometax benefits. Your gift can be in the form of shares,bonds or mutual funds.

In-kind gifts offer new experiences to our matches,help our families and reduce fundraising costs. Thesegifts can be in the form of tickets, gift cards, holidayhampers and stockings, and more.

monthly giving

planned giving

gifts of stocks

and securities

In-Kind Gifts

1. Volunteer completes and submits an application form.

2. Volunteer completes the screening process – BBBSO checks references, volunteer completes a vulnerable sector police record check, and is interviewed.

3. Volunteer receives child safety training and mentor support training.

4. Volunteer is enrolled into the program and the matching process begins.

steps for volunteers

donor gives

donationlittle enrolls

into bbbso programbig is accepted

into a bbbso programbig and little are

matched together

SOCIAL ENTERPRISEEvent Benefit

Keep Your Clothing &Car Seats Out of Landfills

Community Benefit

Your Used Clothing &Car Seats are Our Heroes

Individual Benefit

Mentoring Makesa Difference

CHILD CAR SEAT RECYCLING1 less seat 1 world to keep™

Help reduce the 250,000 car seats in Ontario that go into landfill, by bringing your car seat to BBBSO or to a car seat recycling event near you.

Clothes For Kids Sakedonatetobbbso.ca

300,000

217,581

Support a child and the environment

Help reduce the million tons of clothing sent to landfill each year, by dropping your unwanted clothing in a clothing donation bin, hosting aclothing drive or arranging for an at-home pick up.

In 2018, BBBSO collected

217,581 lbs. of clothing.

Ann ClearyBassi Construction Ltd.Bibbi AlfredsonCatholic Education FoundationCISCODNA GenotekDomus Building CleaningDon AllenGeorge Lunan FoundationGraham ClarkeGregory Sanders

Hugh Doyle Hydro OttawaJames MillarJanet GallantKevin FitzgeraldLinda GraupnerMary Jane ManleyMaurice Price FoundationMinto PropertiesMona & Nav Aggarwal Foundation

Monsignor Paul Baxter Memorial Foundation Pembroke MallPembroke Petawawa District Community FoundationPWC CanadaTD Bank GroupTELUSWesteinde FamilyWSA

THE BIG DEAL CLUB$1,000 - $9,999thank you for

investing in a childMonthly Donors

Andre BernierAnn MorrisonAlexandre MalboeufAnita PearceBecky RossiBrian Le ConteBrian NealeCliff FoleyDawn PickeringDerryl RemusEmily VilleneuveGeoffrey IvesHana McMahonIan GallawayJacqueline Dawson

City of OttawaOntario Trillium FoundationUnited Way Ottawa

James SliterJames & Jane CaleJason NeubauerJohn BagnellJohn Ouellette Jon Aitchison Karen Cooper Laurie FentonLois Allen Louanne DesbiensLynne MacHattieMark Ethier Mario AcostaMichael LaurieMitchell Carkner

Ministry of Education

RBC Foundation

Monique & Filippo FloccoNoreen RoneyPeter OegemaPatricia PetersonPatti Moran Rana Pishva Richard & Carole CotnamRon KoomasSusan IngramTara Shannon RenaudThe Collins Mayer FamilyTimon LeDainTina HillTrevor BrownWendy Mason

Ottawa Community FoundationJP Bickell FoundationTELUS Friendly Future FoundationTrinity Development Group & Foundation

annual report 20189

big supporters club

$100,000+THE BIG DEAL CLUB$50,000 - $99,999 $10,000 - $29,999

$25,000 - $49,999

Boston Pizza The GlebeFrank Ryan Catholic Intermediate SchoolHome Hardware

Inner Wheel Club of OttawaJason Blaine Charitable Golf TournamentJDCC Sprott

Kanata Minor Hockey Association Bantam Charity TournamentSt. Martin de Porres Catholic Elementary School

Third Party Events$1,000+

Bayshore Shopping CentreBell MediaBMRBranded CitiesCarman JoyntCarleton UniversityCUPE 503

Dymon StorageMary Jane ManleyOttawa Carleton-District School BoardOttawa Catholic School Board

Ottawa Sports and Entertainment GroupRed Pine Outdoor Equipment Shoe Bank CanadaSt. LaurentTanger OutletsWestJet

IN-KIND DONORS$1,000+

Ann ClearyBassi Construction Ltd.Bibbi AlfredsonCatholic Education FoundationCISCODNA GenotekDomus Building CleaningDon AllenGeorge Lunan FoundationGraham ClarkeGregory Sanders

Hugh Doyle Hydro OttawaJames MillarJanet GallantKevin FitzgeraldLinda GraupnerMary Jane ManleyMaurice Price FoundationMinto PropertiesMona & Nav Aggarwal Foundation

Monsignor Paul Baxter Memorial Foundation Pembroke MallPembroke Petawawa District Community FoundationPWC CanadaTD Bank GroupTELUSWesteinde FamilyWSA

THE BIG DEAL CLUB$1,000 - $9,999thank you for

investing in a childMonthly Donors

Andre BernierAnn MorrisonAlexandre MalboeufAnita PearceBecky RossiBrian Le ConteBrian NealeCliff FoleyDawn PickeringDerryl RemusEmily VilleneuveGeoffrey IvesHana McMahonIan GallawayJacqueline Dawson

City of OttawaOntario Trillium FoundationUnited Way Ottawa

James SliterJames & Jane CaleJason NeubauerJohn BagnellJohn Ouellette Jon Aitchison Karen Cooper Laurie FentonLois Allen Louanne DesbiensLynne MacHattieMark Ethier Mario AcostaMichael LaurieMitchell Carkner

Ministry of Education

RBC Foundation

Monique & Filippo FloccoNoreen RoneyPeter OegemaPatricia PetersonPatti Moran Rana Pishva Richard & Carole CotnamRon KoomasSusan IngramTara Shannon RenaudThe Collins Mayer FamilyTimon LeDainTina HillTrevor BrownWendy Mason

Ottawa Community FoundationJP Bickell FoundationTELUS Friendly Future FoundationTrinity Development Group & Foundation

annual report 20189

big supporters club

$100,000+THE BIG DEAL CLUB$50,000 - $99,999 $10,000 - $29,999

$25,000 - $49,999

Boston Pizza The GlebeFrank Ryan Catholic Intermediate SchoolHome Hardware

Inner Wheel Club of OttawaJason Blaine Charitable Golf TournamentJDCC Sprott

Kanata Minor Hockey Association Bantam Charity TournamentSt. Martin de Porres Catholic Elementary School

Third Party Events$1,000+

Bayshore Shopping CentreBell MediaBMRBranded CitiesCarman JoyntCarleton UniversityCUPE 503

Dymon StorageMary Jane ManleyOttawa Carleton-District School BoardOttawa Catholic School Board

Ottawa Sports and Entertainment GroupRed Pine Outdoor Equipment Shoe Bank CanadaSt. LaurentTanger OutletsWestJet

IN-KIND DONORS$1,000+

Former Bigs, Littles, parents/guardians of Littles, Board orCommittee Members, Ambassadors, Executive Directors andstaff are invited to join BBBSO’s Alumni Club.

The Alumni Club aims to keep former members of the BBBSOfamily connected with the agency. Members have the optionof becoming BBBSO Ambassadors, who represent BBBSOby sharing their story with others

- Reconnect with former Bigs, Littles, Board Members and staff- Network with other members- Attend the annual BBBSO Alumni Club event- Receive invitations to BBBSO events- Inspire others by sharing your story- No time commitment

join the bbbsoalumni club

benefits members can enjoy

join today

start something

FINANCIAL SNAPSHOT

annual report 201811

United Way Ottawa $173,211City of Ottawa $223,914Ministry of Education $97,867Grants $381,883 Fundraising $221,795Annual Giving $102,453

Salaries/Benefits $780,211Programs $191,950General/Admin $158,457Fundraising $91,316

2018 2017

Current AssetsCash/Investments $96,479 $171,852

Accounts receivable $106,520 $67,412

Other current assets $13,353 $6,915

Total $216,352 $246,179

Capital Assets $95,070 $122,039

Total $311,422 $368,218

LiabilitiesAccounts payable $56,300 $115,528

Other current liabilities $157,654 $119,533

Long-term liabilities $55,436 $70,584

Total $296,390 $305,375

Fund Balances $42,032 $62,843

Total $311,422 $368,218

balance sheet as of december 31, 2018

where the money comes from

where the money goes

Former Bigs, Littles, parents/guardians of Littles, Board orCommittee Members, Ambassadors, Executive Directors andstaff are invited to join BBBSO’s Alumni Club.

The Alumni Club aims to keep former members of the BBBSOfamily connected with the agency. Members have the optionof becoming BBBSO Ambassadors, who represent BBBSOby sharing their story with others

- Reconnect with former Bigs, Littles, Board Members and staff- Network with other members- Attend the annual BBBSO Alumni Club event- Receive invitations to BBBSO events- Inspire others by sharing your story- No time commitment

join the bbbsoalumni club

benefits members can enjoy

join today

start something

FINANCIAL SNAPSHOT

annual report 201811

United Way Ottawa $173,211City of Ottawa $223,914Ministry of Education $97,867Grants $381,883 Fundraising $221,795Annual Giving $102,453

Salaries/Benefits $780,211Programs $191,950General/Admin $158,457Fundraising $91,316

2018 2017

Current AssetsCash/Investments $96,479 $171,852

Accounts receivable $106,520 $67,412

Other current assets $13,353 $6,915

Total $216,352 $246,179

Capital Assets $95,070 $122,039

Total $311,422 $368,218

LiabilitiesAccounts payable $56,300 $115,528

Other current liabilities $157,654 $119,533

Long-term liabilities $55,436 $70,584

Total $296,390 $305,375

Fund Balances $42,032 $62,843

Total $311,422 $368,218

balance sheet as of december 31, 2018

where the money comes from

where the money goes

“My match is much more

than what I expected and

hoped for. It’s so fulfilling

to be a part of the

program and it’s

something that I look

forward to each week.

~ big brother

“The match is even

better than awesome -

my big brother is the best!

I tell everyone that he’s my

big or my buddy, but really,

he is my best friend.”

~ little brother

“My match is much more

than what I expected and

hoped for. It’s so fulfilling

to be a part of the

program and it’s

something that I look

forward to each week.

~ big brother

“The match is even

better than awesome -

my big brother is the best!

I tell everyone that he’s my

big or my buddy, but really,

he is my best friend.”

~ little brother

Big Brothers Big Sisters of Ottawa1645 Woodroffe Avenue, Suite 12Ottawa, ON K2G 1W2

Email: [email protected]: 613-247-4776

Charitable Registration Number:10679 4431 RR0001

2018ANNUALREpORT

bbbso.cabbbso.ca

2018 annual report - big brothers big sisters of ottawa · 5 annual report 2018 annual report 2018...

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