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2017 Annual Report

A Century of Quality Healthcare Close to Home

Calais Regional Hospital

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Inside This Issue

CEO & Board Chair Message ................... ....p 2

Giving Back ....................... p 3

Calais Regional Medical Services..............p 4

Nursing Statistics ............... p 4

Customer & Financial Data ................................ p 5

Board of Trustees .............. p 6

Employee Statistics ........... p 6

CRH Auxiliary .................... p 7

Medical Providers .............. p 7

Financials .......................... p 8

Annual Fund Donors.......... p 9

Golf Tournament................ p 9 Centennial Celebration...... p 10

Memorials........................ p 11

Treebute to Life ............... p 11

Community Service...back cover

View From The Horizon

Quality HealthcareClose to Home

Rod Boula, Ron McAlpine,Chief Executive Officer Board Chair

The January 17, 1917 edition of the Calais Advertiser included a simple and concise story about Dr. Walter Miner and the new business he had opened the week prior – the Calais Hospital. While many things have changed about Calais and the surrounding areas in the last century, upon reading the article on the opening of the Calais Hospital, it is appar-ent that some things are timeless in this area and have stayed very much the same.

Dr. Miner opened his hospital and pledged that patients would not be turned away on account of inability to pay – just as Calais Regional Hospital operates today. He also relied on the generosity of community members to assist with the purchase of equipment and furnishings - as also occurs today. The hospital recruits locally and outside of the area to ensure quality staff is available to care for your family and neighbors, as Dr. Miner did. An abundant array of services is available locally now, as it was then, from the basics, such as lab and xray, to complex surgeries and emergency care. The community utilizing the hospital services and supporting the organization is still integral to the success and longevity of the hospital, just like it was in 1917.

A century ago, a vision for health care in our community was devel-oped. Today, Calais Regional Hospital continues on with this vision providing high quality care to Eastern Washington County residents right here at home. Over 200 medical and other professionals, aided by the latest science and technology, care for almost 1000 inpatient stays and over 300,000 outpatient encounters each year. Hospital staff treat pa-tients in their homes, at the hospital and in the office.

We would like to thank our employees, medical staff, board members and volunteers for their tireless efforts this year. We want to especially thank our patients for trusting us to meet your health care needs locally. We hope you find this report informative and helpful in providing some insight about the hospital.

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Statement of Purpose

Calais Regional Hospital exists to provide and plan patient care, educational

and restorative services that meet our customer’s expec-tations, commensurate with

available resources.

Our VisionCRH will be known by our customers as the best rural

hospital in Maine.

Statementof Values

As an organization we value customer service, leadership and progres-sive management, com-passion, teamwork and

collaboration, stewardship of resources, dedication to quality, honest, integrity and ethical behavior. At CRH, quality means the

continuous improvement of programs and services in

an effort to exceed custom-er expectations.

Giving Back to Our Community

As a not-for-profit hospital, Calais Regional Hospital is committed to giving back to the community. We know that by giving back we help promote a healthier community and build a stronger economy for us all!

TOTAL COMMUNITY BENEFIT

COMMUNITY BENEFITS PROGRAMS

$5,900Sponsorships & Contributions

$4,500Community Building Activities

UNCOMPENSATEd CARE

$1,679,228Bad Debt

CRH EMPLOYMENT IMPACT CRH ECONOMIC IMPACTCRH is the largest employer in Calais. For every 4 jobs at CRH, 4.5 jobs are created in the community.*

Through ripple, or secondary effects, hospital spending and wages generates a community economic impact of over $26 million.*

Hospital Employees

Hospital Spending & Wages

Impact on Local Economy

$15,660,000

$10,950,000

$26,610,000

Every year Calais Regional Hospital provides vital health care ser-vices to thousands of people across the region. However, the importance of CRH to the community extends far beyond healthcare.

*Source: Avalere Health, using BeA rIMS-II (1997/2006) multipliers, released in 2008, applied to 2013 American Hospital Association Annual Survey data.

$3,037,289

Community Impact

Total Contribution Total Economic Impact

$7,800Community Health Improvement

$26,700Health Profession Education/Preceptorship

$1,313,163Free Care

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12

34

56

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Calais Regional Medical ServicesCalais Regional Medical Services (CRMS) offers primary care ser-

vices and the specialties of pediatrics, general and orthopedic surgery. CRMS boasts national recognitions for diabetes and cardiac care and state recognition for pediatric asthma, pediatric immunization and safe care.

CRMS Patient Composition by Age

CRMS Historical Patient Visits

Where Our Patients Call Home

Nursing Statistics

Registered Nurses 48Certified Nursing Assistants 23Medical Assistants 13Ward Clerks 3Central Supply Aides 2Nursing Admin Assistant 1Home Hlth Business Coordinator 1Case Management Director 1Medical Social Worker 0

National CertificationsCase Management 1Electronic Fetal Monitoring 2Gerontological Nursing 1Medical/Surgical Nursing 5Obstetrical Nursing 2Operating Room 2Patient Safety 1Perioperative Nursing 1Would Care Specialist 1

Clinical CertificationsAdvanced Cardiac Life Support 56Advanced Life Support in Obstetrics 4Chemotherapy 2Emergency Nursing Pediatric 1Neonatal Resuscitation 22Pediatric Advanced Life Support 25Trauma Nursing Core Course 2Wound Care Associate 1

CRMS State and National Recognitions

Asthma Care: Pediatrics

Clinical Effectiveness Carefor Specialty Practices: Orthopedics

Safe Care Recognition: Internal Medicine, Pediatrics Orthopedics & Family Medicine

Diabetes Care: CRMS Internal Medicine

Cardiac Care: CRMS Internal Medicine

Robbinston, Perry

Baileyville

Calais

PrincetonPembroke, Dennysville, Meddybemps

Eastport

Topsfield, Vanceboro, Waite

Outside the Area

0

100

200

300

400

500

600

700

800

0-16 17-34 35-44 45-54 55-64 65+

0

5000

10000

15000

20000

25000

2010 2011 2012 2013 2014 2015 2016 2017

CRMS Historical Patient Visits

50 500,000 1,000,000 1,500,000 2,000,000 2,500,000 3,000,000

2008

2009

2010

2011

2012

2013

2014

2015

2016

2017

Bad DebtFree Care

Where the Money Came From

Where the Money Went

Customer and Financial Data

Uncompensated Care: Care provided without payment

Bad debt (those unwilling to pay)

2017 $1,679,228 2016 2,143,378 2015 2,430,890 2014 1,124,280 2013 1,643,1015 Year Total: $9,020,877

0

5000

10000

15000

20000

25000

30000

35000

2010 2011 2012 2013 2014 2015 2016 2017

Laboratory*

Radiology

ER Visits

CRMS Office Visits

Rehab Services

0

100

200

300

400

500

600

700

800

900

1000

2010 2011 2012 2013 2014 2015 2016 2017

Acute Admissions

Swing Admissions

Free Care (those unable to pay)

2017 $1,313,163 2016 1,858,519 2015 1,497,412 2014 1,440,523 2013 1,260,2325 Year Total: $7,369,849

Private Pay

Blue Cross

Medicaid

Medicare

Commercial / Other

Where the Money Came From

Personnel65%

Supplies and Services

29%

Depreciation 3%

Interest3%

Where the Money Went

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EmployEE StatIStIcS

Full Time 171

Part Time 25

Per Diem & Temp 56

TOTAL STAFF 252

Female 212

Male 41

Average Tenure (yrs) 9.8

Longest Current Tenure 47

DONE

for 2018

Working Together To Serve Our Communities

HoNoRaRy tRUStEES

BoaRD oF tRUStEES & DIREctoRS

Vinton E. Cassidy Calais Charles Livingston CalaisRobert L. Treworgy Calais

Everett Libby, Vice Chair

Ronald McAlpine, Chair

Dennis Mahar, Treasurer

Linda Baniszeski MeddybempsDennis Brown AlexanderHerbert J. Clark CharlotteLawrence Clark CalaisSussan Coley EastportSuzanne Crawford (res 10/17) CalaisLouis Esposito CalaisSharon Frost CalaisLinda Gralenski PembrokeMarshall Hennequin RobbinstonHarland Hitchings PrincetonBilly Howard CalaisDiane C. Hunnewell CalaisKathleen Irving BaileyvilleKim Landrau PerryEverett Libby CalaisDennis L. Mahar PembrokeJoyce Maker CalaisGary D. Martell BaileyvilleKathy MacLaughlin CalaisRonald McAlpine CrawfordKathryn Mekelburg RobbinstonMarianne Moore Calais Aaron Morris CharlotteDennis L. Owen Calais

Virginia Pond CalaisLynn Quinn CalaisDonald C. Roffey BaileyvilleSusan Rowley PembrokeMary Sappier PerryKristi Saunders CalaisTodd Smith PerryJon Speed PrincetonJean Stevens CalaisMary Jane Sylvester RobbinstonMichael Tammaro AlexanderMarjorie Townsend CalaisJoan L. Tracy CharlotteNorma Van Devander CalaisSharon Weber CalaisSandra Yarmal Perry

*Bold denotes Director in 2017

Medical Staff Representatives to the Board of Directors 2016

Joseph Dougherty, M.D.(res Nov 17)Peter Wilkinson, D.O.

Robert Leatherman, D.O.

John W. Smith, Sr. CalaisMary Stover CalaisRonald L. Welch, M.D. LitchfieldJean G. Wood Calais

Sharon Weber, Secretary

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2017Auxiliary Members

Mae BerryAnn BoydArt Carter

Cynthia CarterRuth ClarkSylvia Day

Pat C. FellersSharon Frost

Gladys GreenlawDoreen HillMary Lane

Barbara LangMuriel MacArthurMary McDonald

Kathy McLaughlinStarlyn J. Miller

Joni MillerBarbara MitchellDonna MitchellIrene MoresideIlene O’HaraJaskie PerkinsHeather Ross

Kristi SaundersHelen TaylorJoan Tracy

Norma Van DevanderLoraine WilsonPatricia Yardley

CRH Auxiliary

The CRH Auxiliary supports the Hospital and its vision to be known as the best rural hospital in Maine. Auxiliary members work to promote CRH through increased community awareness and fundraising activities.

New Provider in 2017

Francis LeePulmonology/Sleep Medicine

Working Together To Serve Our CommunitiesMedical Providers 2017

Anesthesiology Manuel Falcon, CRNA Cardiology Alan Jansujwicz, M.D.Emergency Medicine Advani, Tari A, MD Ali, Nadeem S, MD Bell, Michael A, MD Brazier, Cressey W, MD Clark, Ariel, MD Cox, Christopher, MD Dancoes, Thomas, MD Guilmette, Deborah, FNP Lattanzi, AnnMarie, MD Mullen James B, MD Nuki, Guy, MD Reinke, Daniel, MD Riccioni, Marcus E, MD Williams, Joseph, MD Family Practice Blaire Siefken, FNP Karen Davis, FNPGeneral Surgery Christopher B. Hayward, D.O. Hospitalist Elizabeth Eliacin, M.D.

Internal Medicine Peter S. Wilkinson, D.O.Optometry Robert A. MacMannis, O.D. Brian E. Hallowell, O.D. George M. Taylor, O.D.Orthopedics Michael W. Kessler, M.D. Chris Scalabrin, FNPOrthotics/Prosthetics Duane L. Ellis, ASPain Management Jonathan Herland, M.D. William Head, PA-CPathology Richard R. Riemersma, M.D.Pediatrics Jodiann T. Ledford, M.D.Podiatry Nima Moghaddas, DPMPulmonology Francis Lee, M.D.Radiology Robert Leatherman, D.O.

Listing as of 12/31/2017. The CRH Provider Roster for 2017 also included providers from many specialties: 4 courtesy/consulting; 38 contracting; 10 allied health professionals; 6 Telemedicine Cancer Care; 5 TeleTrauma; 1 TeleNeuro, 36 TelePsych, 4 TeleCardiology, 45 Teleradiology

Calais Regional Hospital was very pleased to have Dr. Francis Lee join our medical staff in 2017. He brings over 28 years of experience to CRH. The services he provides of pulmonogy and sleep medicine are very much needed in our service area.

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Financial Stewardship

Note: This representation is based on December 2017 Unaudited Financial Statements.

Year Ending Dec 2015 INcomE SoURcES

Billed for Services to; Hospital PatientsHome Health Patients CRMS Provider Services Total Patient ServicesReceived From Grants, Rental Income, Cafe, Etc. total

WE BILLED BUT DID NOT RECEIvE

From Medicare and Medicaid For ServicesProvided But For Which Payments AreLimited To A Fixed Amount

From Patients Receiving Services UnderContractual Arrangements

From Patients Who Were Unwilling orUnable to Pay

TOTAL BILLED & NOT RECEIvED oUR ExpENSES INclUDED amoUNtS

For: Employee CompensationEmployee BenefitsContract StaffSupplies And ServicesDepreciation Cost of Buildings & EquipmentInterest On Borrowed Money

total ExpENSESNon OP Revenue

tHEREFoRE RESUltINg IN a NET GAIN (LOSS) OF

THIS IS WHAT WE OWN

Cash On HandInvestments With Restricted UseMoney Owed CRH from OperationsPrepaid ServicesSupplies On HandYear End Value of Building & Equipment

total

THIS IS WHAT WE OWE

Long-Term DebtOutstanding Bills, Expenses &Other Obligations

total

Year Ending Dec 2016

$67,550,177579,002

5,142,314$73,271,493

884,781

$74,156,274

($26,139,977)

(8,314,683)

(3,632,969)

($38,087,629)

$15,399,8013,385,0115,062,219

11,050,9221,605,530

922,185

$37,425,66855,429

($1,301,594)

$62,080,058506,555

5,287,980$67,874,593

1,096,482

$68,971,075

($25,444,234)

(5,243,167)

(3,652,690)

($34,340,091)

$15,260,8073,205,8754,395,625

10,950,4501,697,556

932,392

$36,442,705 243,105

($1,568,617)

$ 821,2372,809,9925,741,682

173,886682,161

15,283,989

$25,512,947

15,437,382

11,047,991

$26,485,373

$ 499,0362,610,3985,702,229

209,664707,069

14,550,701

$24,279,097

15,796,689

10,599,432

$26,396,121

Year Ending Dec 2017

$60,116,783631,708

4,530,484$65,278,975

1,052,855

$66,331,830

($23,908,745)

(6,095,961)

(2,992,391)

($32,997,097)

$14,566,4533,823,9924,924,371

10,479,8921,277,722

973,267

$36,045,69774,907

($2,636,057)

$ 723,4592,726,1193,675,057

227,937754,183

13,360,908

$21,467,663

15,332,929

10,899,633

$26,232,5628

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Calais Regional Hospital held the ‘Three Club Challenge’ Golf Tournament in August 2017 to benefit the Annual Fund. Many local players and sponsors came out for a gorgeous day of golf to benefit a great cause. Thank you to the players and the sponsors who helped raise over $8,900 for the An-nual Fund and made the event such a success.

F r i e n d s o f C a l a i s R e g i o n a l H o s p i t a l

At CRH we invest in the future of the communities we serve through improvements in our facility, technology and services we offer. In turn, CRH takes great pleasure in recognizing the supporters who invest in us. The following list recognizes donors who made contributions received during 2017.

Annual Fund Contributors 2017

Oak Leadership Level:

Pine Leadership Level: Comprehensive Pharmacy Services QHR and Varney Agency

Other Major Sponsors: Bluewater Emergency Partners, Calais Motor Inn, Comprehensive Pharmacy Services, Federal Marine Terminals, Pratt Chevrolet Buick GMC, Northeast Delta Dental,

Federal Marine Terminals

Social & Players’ Prize Sponsors: Berry Dunn, Calais Ad-vertiser, Dr. Jonathan Herland, Machias Savings Bank, Navix

Diagnostics, Target Marketing

Tee Sponsors: Advanced Collection Services, Calais Ace, Calais Press, Dead River, Down East Credit Union, Federal

Marine Terminals, The First, International Motel, Maine Hospital Association, PCT Communications, Pratts, St

Croix Tissue, Ultrabenefits, Woodland Pulp, WQDY-WLBZ-WCRQ

2017 ‘Three Club Challenge’ Golf Tournament

Director’s Circle - $1000 and up

Benefactors - $500 to $999

*designated funds

Founders - $250 to $499

Century Club - $100 to $249 Friends - up to $99

Blue Water Emergency Partners*Mary & William BarnettDr. and Mrs. Cressey BrazierCalais Ace Home Center*Calais IGA Foodliner*Eaton Foundation*Brian Hoops and Julie Jordan*International Motel*Pratt’s Chevrolet Buick GMC*Riverside Electric Inc.*Dr. and Mrs. Peter WilkinsonWQDY, Inc.*

Dr. & Mrs. Nadeem AliMr. Rodney BoulaCalais Motor Inn*Dahl-Chase Pathology AssociatesDr. & Mrs. Tom DancoesJo’s Diner & Pizzeria*Linda & Frederick GralenskiJohn Marchese*Morgan Construction*

Theresa & Dennis BrownDr. William P ButlerMr. & Mrs. Ray H. Davis, JrMr. & Mrs. Lawrence LaneEricka & Alvin MarshallDr. Nima Moghaddas*PCT Communications*DeeDee & Joe Travis

Frank & Susie BirgfeldMs. Pamela BridgesMs. Sussan ColeyJohn & Marie DudleyFletcher Mahar & Clark*Mr. & Mrs. Robert FraserDeborah Guilmette, FNPMrs. Marian GuireMr. Michael Johnson*Everett & Dawn LibbyMr. Charles B. Livingstone

Dennis L. MaharDiane L. MaheuxRon and Diane McAlpineJohn & Mary MeacherAnne PerryMs. Andrea PoulosRoger’s Auto Sales Inc.*Susan RowleyMary Jane SylvesterNorma Van DevanderJennifer Yandow, PA-C

Mr. and Mrs. Gregg E. BrooksAnonymousMrs. Doris CorthellMr. Edward KokoszkaMrs. Sarah J. LomanKathryn F. MekelburgMs. Mary Gail MenzelMarianne MooreAnonymousShirley & Doug RichardsonJoan & Bill Tracy

DONE

Dr. & Mrs. Jay MullenDr. Guy NukiSherrard Agency*St Croix Tissue*Dr. Joseph WIlliamsWoodland Pulp*

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Friends of Calais Regional Hospital

Centennial Celebrations

Thank you to our Centennial Sponsors:

Gold Level Sponsors: Dead River Company

Down East Credit UnionFederal Marine Terminals

International Motel Maine Hospital

AssociationPratt Chevrolet Buick GMC

Ultrabenefits, Inc

Gala Sponsorships: Suzanne Crawford

Theresa & Dennis BrownWQDY Inc.

Sweepstakes Sponsors: Downeast Glass & Overhead Door

First National Bank Riverside Electric

Skoler, Abbot & Presser

Calais Regional Hospital celebrated its centennial year in 2017. During the year the milestone was commemorated in a variety of ways including the sharing of historical photos and articles, a Centennial Gala, and a special Centennial Sweepstakes promotion that culminated with prize drawings during our Health Fair in November. CRH is proud to reach the milestone of providing 100 years of local community care.

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Memorials

The Treebute to Life fundraiser benefits the 2017 CRH Annual Fund. For five

dollars participants bought a ribbon for a special person or event.

Friends of Calais Regional Hospital

All memorial money received is expended judiciously to improve and broaden the health care services of Calais Regional Hospital. To make a dona-tion in memory of a friend or loved one, simply send your donation with the memo-rial information to the CRH Memorial Fund. A notifica-tion of the donation is sent to the family.

Treebute to Life

In Memory of Susan M. Hill CRH Family

In Memory of Jeff GuireCRH Family

In Memory of Alston Cropley CRH FamilyMary-Jo Smith, Cathy Blake, Alicea Earle, Kim Harvell, Krista Collins, Sheila Dow, Ericka Marshall, Brenda Hickman, Dolly Newcomb, Erica Pike, Julie Reynolds, and Crystal Donovan.

In Memory of Matthew Curry CRH Family

In Memory of William Barnett CRH Family

In Memory of Dale Perry CRH Family

In Memory of Rosella Lagerquist CRH Family

In Memory of Donald Spracklen CRH FamilyMary-Jo Smith, Cathy Blake, Alicea

Earle, Kim Harvell, Krista Collins, Ericka Marshall, Dolly Newcomb, Erica Pike, Julie Reynolds, and Crystal Donovan.

In Memory of Florence Marie Arsenault CRH FamilyMary-Jo Smith, Cathy Blake, Alicea Earle, Kim Harvell, Ericka Marshall, Dolly Newcomb, Erica Pike, Julie Reynolds, and Crystal Donovan.

In Memory of Jean E. WoodsideCRH FamilyJeff & Mary-Jo Smith

In Memory of Maurice PolkCRH Family

In Memory of John DoughertyCRH Family

In Loving Memory of:Donald W. Brown By: Rochelle Waycott

In Memory of:Melvin L. “Cudgie” Waycott Jr.Dwight L. Wyllie By: Rochelle Waycott

In Memory of:Diana McKeownBy: Michael McKeown

In Memory of:John & Stella HinkelBy: Charlie Hinkel

In Memory of:Hilda Greenlaw By: Allen Greenlaw

In Memory of:Milton & Gladys StanhopeCarl & Essie CarterBy: Janice & Richard Stanhope In Memory of:George Harris Elliott & Yvonne NewcombEugene NewcombBy: The Harris & Newcomb Family

In Memory of: Gerry & Jewel BackettBy: David & Patsy Beckett

In Memory of: Nina RichardsonRalph PalmerBy: Her Family

In Memory of: Joyce Poole Pauline TracyBy: Peggy & Terry Brownlee

In Memory of:Wayne PikeBy: Ken & Karen Berry

In Memory of:Sallee McShaneBy: Ken & Karen Berry

In Memory of:Jeffrey GuireBy: Marian Guire

In Memory of:Robert & Patricia HigginsBy: Marian Guire

In Memory of:Barry’s Daughter Julie & Our Niece Jenny By: Barry & Linda Baniszeski In Memory of:Our Parents By: Barry & Linda Baniszeski

In Memory of:D.C. Van Devander MDSallee McShaneBy: Norma Van Devander

In Memory of:Ralph & Nellie ClarkLeo & Ethel AnnasBy: Herbie & Eileen Clark

In Memory of:Arline Frost Mellows By: Mary Jane Syhester

In Appreciation of:Karen Frost By: Mary Jane Syhester

In Memory of:Brian J FlynnBy: Brenda Prout

In Memory of:Stanley & Ida Mae BodkiinBy: Shelly & Mike Bodkin

In Appreciation of:Suzanne MorrisonBy: Shelly & Mike Bodkin

In Appreciation of:Eddie Moreside and Cheryl Chappell By: Shelly & Mike Bodkin

In Memory of:Cecil Moredie By: Shelly & Mike Bodkin

In Honor of:Irene Moreside By: Shelly & Mike Bodkin

In Appreciation of:Shirley Richardson Mary BrownDebbie HillVince DayBy: Linda Gralenski

In Loving Memory of:Aunt Julie StanhopeBy: Everett & Kimberly

In Honor of:Kaloua Stanhope(mom & Dad)By: Everett & Kimberly

In 2017, many

Hospital staff

members served

as preceptors -

mentoring and

teaching healthcare

students, providing

over 2,000 hours of

oversight as a way

to give back to our

community and the

field of healthcare.

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For more information about this annual report or for in-

formation about the Hospital in general, contact the CRH

Community Relations Office at: 454-9227, community@

calaishospital.org or write to us at 24 Hospital Lane,

Calais, Maine 04619.

Working Together To Serve Our CommunitiesCalais Regional Hospital has been providing healthcare for Eastern Wash-

ington County for many decades. Our dedication to the communities we serve extends beyond the medical services we provide. CRH takes part in a variety of health fairs and community events to provide health education and support for many organizations. Our hospital considers it an honor to be a part of our community and our staff takes part in many ways - by serving on local boards and organizations, staffing events, providing services and supplying in kind goods to name a few. Serving the community is very important to CRH.

CRH teams support local community awareness events. CRH is regularly a part of the WCCC Polar Dip and has been represented at the Relay for Life since it began in 1998.

CRH employees participate in health fairs, workplace education days and flu clinics across our service area.

Hospital staff volunteer time for planning and staffing at the Peanut Fair to benefit a local Parent Teacher Group.

CRH staff worked jointly with WCCC and NMCC for two years to bring an RN program to Calais. The first student day in the Fall of 2017 was exciting for all involved!

CRH invests in staying prepared for emergencies. In 2017 many staff took part in eme Training.

CRH coordinated events such as the Health and Wellness Fair and Pink Zone Basketball Game to promote health awareness and provide access to preventative screenings and vaccines.

In accordance with Federal Law and U.S. Department of Agriculture policy, this institution is prohibited from

discriminating on the basis of race, color, national origin, sex, age, or disability. Not all prohibited bases apply to

all programs. To file a complaint of discrimination, write USDA, Director, Office of Civil Rights, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or call (800)

795-3272 (voice), or (202) 720-6382 (TDD).

CRH looks for every opportunity to inspire our local youth on careers

in healthcare. Many students were able to job shadow with a staff member in 2017 and a healthcare career camp was held with a variety of information and activities for participants.