2017-2018 - port macquarie-hastings council · the 2017-2018 operational plan contained 252 actions...

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annual report

PA R T AC O M M U N I T Y R E P O R T C A R D

2017

-201

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A R Bluett Memorial Award Winner 2017 ‘Most progressive Council in NSW’

P A R T A C O M M U N I T Y R E P O R T C A R D

P A R T B S T A T U T O R Y D E T A I L

P A R T C F I N A N C I A L S T A T E M E N T S

Left: Koala Dog Training, Port Macquarie Below: Bulli Creek Bridge, ByabarraBelow right: Sailability Pontoon, Port Macquarie

2 P O R T M A C Q U A R I E - H A S T I N G S C O U N C I L

I N T RO D U C T I O N . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

MESSAGE FROM THE MAYOR AND GENERAL MANAGER . . . . . . . . . . . . . . . . . . . . . . . . . . .6

W H E R E W E L I V E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

C O U N C I L L O R S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 0

2 0 1 7 - 1 8 AT A G L A N C E . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2

C O M M U N I C AT I O N S A N D M E D I A . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 4

S N A P S H O T O F P RO J E C T S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 6

COMMUNITY THEME 1 : LEADERSH IP AND GOVERNANCE . . . . . . . . . 1 8

C O M M U N I T Y T H E M E 2 : YO U R C O M M U N I T Y L I F E . . . . . . . . . . . . . . . . . . . . . . 2 4

COMMUNITY THEME 3 : YOUR BUS INESS AND INDUSTRY . . . . . . . . 3 0

COMMUNITY THEME 4: YOUR NATURAL AND BUILT ENVIRONMENT . . . . . . . . 3 4

F I N A N C I A L OV E RV I E W . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 6

F I N A N C I A L S U M M A RY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 8

F U N D I N G F U T U R E S E RV I C E S . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 0

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The Annual Report is one of the key components of the Integrated Planning and Reporting (IPR) Framework, legislated by the NSW Government. The report helps Council keep the community informed on what has been achieved in the previous financial year.

The Annual Report is broken into three components:

Part A – Community Report Card

A summary of the key achievements against the Operational Plan actions and Delivery Program objectives and an overview of the financial status.

Part B – Statutory Information

Council is required under the NSW Local Government Act 1993 to publicly report on set criteria which give technical insight into the legislated obligations Council must meet each year.

Part C – Financial Statements

The independently audited statements give a detailed insight into the financial management of Council.

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2017 -2018 ANNUAL REPORT

Above: ‘Which Bin?’ Waste Campaign, Port MacquarieRight: Native Bush Memorial Garden, Crematorium

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Resourcing Strategy

> Long Term Financial Planning

> Workforce Management Planning

> Asset Management Planning

Perpetual Monitoring & Review

Community Strategic Plan

10+ years

AnnualReport

Delivery Program 4 years

Operational Plan 1 year

eg Land-Use Strategy

eg Tourism Strategy

eg Cultural Plan

eg Economic Development

Strategy

Other Strategic Plans

ABOUT THE INTEGRATED PLANNING AND REPORTING FRAMEWORKRelevant and timely community engagement is a key part of the Integrated Planning and Reporting Framework, recognising the important role the community play in guiding Council in their service delivery. The framework also recognises that Council plans and strategies are all interrelated and shouldn’t exist in isolation of overarching community aspirations.

Other State Plansand Strategies

State Plan NSW 2021

Relevant Regional Plans

Community Engagement

At the NSW Local Government conference held in December 2017, Port Macquarie-Hastings Council was announced as the winner of the prestigious 2017 A R Bluett Memorial Award

for being the most progressive Council in NSW.

The A R Bluett Memorial Award has been awarded annually since 1945, and is known as the pinnacle of local government achievement. It recognises the most progressive Councils in the State and looks at all aspects of Council’s operation and is recognition that we are achieving excellent results in delivering progress and value to the community.

The award is testament to Council’s dedication to doing better each and every year and is the culmination of much hard work by Councillors and Council staff in ensuring we deliver valued services to our community. The award recognises Council’s commitment to innovation, strategic planning, continuous improvement and engagement with the community, to understand and deliver on local aspirations and expectations.

Importantly we have not taken winning the A R Bluett Memorial Award as a sign that we have achieved all we can; in fact it is quite the opposite. The award has provided us with what we now consider to be the baseline as to what can be achieved for our community in delivering on local expectations and it is with this in mind that we continue to move forward.

In 2017-2018 Council achieved another high level of delivery with approximately $57 million in capital works delivered, which takes the value of capital works delivered by Council over the past five years to just under $300 million.

Significantly, 2017-2018 also saw increased levels of development activity across the Local Government Area (LGA), with 1,070 Development Applications (DAs) being received by Council. The combined value of DAs approved in 2017-2018 was over $426.5 million, which is an enormous increase on the value of DAs approved in 2016-2017 of just over $300 million. This highlights the continued strength in the building sector and high level of investment in our LGA.

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FROM THE MAYOR AND GENERAL MANAGER


Craig Swift-McNair

General Manager

Peta Pinson

Mayor

Wauchope Swimming Pool

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In an effort to support the continued growth of our region, in June 2018, Council adopted a revised Urban Growth Management Strategy (UGMS). This is a critical document for the future of our region in that it is about urban development in the Port Macquarie-Hastings area, including housing, retail, industry and tourism. The UGMS is about planning for projected population growth, in the right places and in the right way, to create a more diverse and prosperous economy and to maintain a healthy environment and great places to live.

The UGMS has a 20 year timeframe but also looks at longer term growth options and has been prepared in accordance with the NSW Department of Planning & Environment’s North Coast Regional Plan 2017, which has identified Port Macquarie-Hastings as a regional city.

The 2017-2018 Operational Plan contained 252 actions with the total number of performance measures being 320. As at 30 June 2018, 87% of the actions in the 2017-2018 Operational Plan were completed. Whilst this is a good result, continued focus is required to ensure that the actions included in future Operational Plans are realistic and achievable and continue to meet the needs of the community.

In an effort to maintain our focus on financial sustainability, in late 2017 Council engaged the University of Technology Sydney, Centre for Local Government (UTS) to undertake a review of Council’s financial sustainability. The results of this review were reported to Council in February 2018, with the key findings being:

> Overall financial sustainability of Council is strong and particularly impressive given the operating environment of Council.

> In general, Council has taken important steps in recent years to improve its financial sustainability.

> Focussing on some areas of potential improvement will help Council to continue to strengthen its financial sustainability in the years to come.

> Continued prudent management is the best course of action in ensuring financial sustainability.

The UTS also conducted a review in late 2017 into Council’s management and levels of financial reserves. Council’s financial reserves are made up of cash invested by Council to be allocated for current and future projects. At 30 June 2018, Council held $276.9 million in financial reserves.

Predominantly, these reserves are allocated for specific purposes, with 74% of the reserves legally only being able to be used for the purpose for which they were collected i.e. for water and sewer related projects and works. The remaining reserves are also predominantly held for specific purposes i.e. for the development of the Port Macquarie Airport, or to fund projects which have already commenced. The balances of these reserves are audited annually and are published in Council’s annual financial statements.

Overall the UTS found Council’s financial reserve levels to be broadly appropriate and reasonable in light of Council’s circumstances. In particular, the UTS noted that Council has successfully maintained a prudent buffer to prepare against potential financial risks associated with the predicted high development activity. With Council’s expected medium-term level of development activity in mind, the UTS stated that it would be broadly necessary for Council to maintain its reserve levels consistent with its current practice.

As can be seen from the information shared here and further throughout this report, 2017-2018 was another year where Council continued to deliver improved outcomes for our community. Our focus remains on continuing to be a leader in local government and a large part of that means continuing to engage with and listen to our community, to ensure our region is a place where people want to live, learn, work, play and invest.

Newcastle

Sydney

Byron Bay

Gold Coast

Brisbane

Grafton

Laurieton

Coffs Harbour

Port Macquarie-Hastings Council proudly acknowledges our Aboriginal community as the area’s first peoples and traditional owners of the land

and water on which they relied. We acknowledge that we, the community, gather in Birpai Land.

We pay respects to the Birpai elders both past and present and we also extend that respect to all Aboriginal and Torres Strait Islander peoples. We recognise their rich culture and we embrace the spirit of reconciliation.

COMMUN I TY PROF I LEThe Port Macquarie-Hastings Local Government Area (LGA) lies within the Mid North Coast region of New South Wales.

The LGA covers 3,686 square kilometres and is located 420 kilometres north of Sydney and 510 kilometres south of Brisbane. Bisected north to south by the Pacific Highway, the main road link between Sydney and Brisbane, a large proportion of the area is taken up by State Forest and National Parks. The LGA is bordered by Kempsey Shire in the north, the Tasman Sea in the east, Mid Coast Council in the south, and Walcha Shire in the west.

The estimated population for 2018 was 82,370 and forecasts predict that it will grow to 103,993 people by 2036. This makes our LGA one of the fastest growing regions of NSW and has an impact on our future planning decisions and current infrastructure delivery.

Each of the primary townships in the Hastings has unique characteristics making them individual destinations. Port Macquarie is the regional centre and largest population and service base. Wauchope has a long history and strong rural association while the Camden Haven to the south contains multiple villages linked by stunning waterways.

The region provides employment and industry opportunities for many professional, personal and commercial services. Accountants, lawyers, health professionals, trades people, teachers and consultants in a wide range of disciplines, are all in high demand.

Major projects such as airport redevelopment, highway upgrades, hospital expansion and construction of a new Charles Sturt University campus catering for up to 5,000 students by 2030 are strengthening the diverse economic base of the area and injecting a strong sense of optimism into the local community.

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eACKNOWLEDGMENT OF COUNTRY


Wauchope

Port Macquarie

Taree

Kempsey

M I D N O R T H C O A S T

NEWSOUTHWALES

Sydney

Brisbane

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Estimated population for 2017 (Source: forecast.id)

Estimated population growth rate from previous year (Source: forecast.id)

Projected population growth rate pa 2016-2017 (Source: forecast.id)

Projected number of households 2021 (Source: forecast.id)

Population median age 30 June 2016 (Source: ABS 2016)

Value (GRP) of the regional economy 2017 (Source: REMPLAN)

Value of Development Approvals (DAs) 2017-2018 (Source: PMHC)

81,404

+1,331

1.66%

34,097

48

$4.77 billion

$426 million

Population forecast for 2036 (Source: forecast.id) 103,993

Port Macquarie-Hastings Council consists of a popularly elected Mayor and eight Councillors,

elected by residents for a four-year term. The most recent local government election was in September 2016 and the next will be in September 2020.

A by-election for the role of popularly elected Mayor took place on 29 July 2017 following the resignation of Peter Besseling on 8 May 2017. Peta Pinson was declared Mayor of Port Macquarie-Hastings Council on 4 August 2017 and commenced as Council’s elected Mayor for 2017-2018 financial year.

Each year the Councillors elect a Deputy Mayor from among their numbers. Lisa Intemann is the current Deputy Mayor.

The Councillors determine Council’s policies and direction. Councillors are allocated by way of Council resolution to actively Chair and or support the operation of a portfolio.

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PORT MACQUAR I E - HAST INGS COUNC I L


Mayor Peta Pinson with Mayor’s Sporting Fund scholarship awards recipients, Port Macquarie

Councillor Justin Levido > Major Projects

> Water, Stormwater, Sewer and Waste

Councillor Michael Cusato > External Grants and

Revenue

> Major Projects

Mayor Peta Pinson

(elected Aug 2017)

> Communication, Governance and Community Relations

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Councillor Rob Turner

> Economic and Cultural Development

> Planning, Environment and Sustainability

Councillor Sharon Griffiths

> Roads & Transport Infrastructure

> Towns, Villages and Public Spaces

Councillor Geoff Hawkins> Finance, Corporate

Services and Information Technology

> Economic and Cultural Development

Councillor Peter Alley

> Planning, Environment and Sustainability

> External Grants and Revenues

Councillor Lee Dixon

> Towns, Villages and Public Spaces

> Roads & Transport Infrastructure

Councillor Lisa IntemannDeputy Mayor

> Water, Stormwater, Sewer and Waste

> Finance, Corporate Services and Information Technology


M E A S U R I N G OV E R A L L P E R F O R M A N C E

Historical data below shows the overall delivery in achieving the performance measures adopted in the annual Operational Plan. For the 2017-2018 financial year, 87% of the Operational Plan actions were delivered.

2017

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8AT A GLANCE

Table 1: 2017-2018 Operational Plan Performance Results

Community Theme

Leadership and Governance

Your Community

Your Business and Industry

Natural and Built Environment

Total

Total Performance Measures

80

69

24

147

320

Measures Behind Target

4

11

6

20

41

Measures Achieved

76

58

18

127

279

Percentage Delivered

95%

84%

75%

86%

87%

87% 2017-18

Operat ional Plan del

ive

red

92% 2016-17


ive

red

Table 1 below shows the breakdown of performance measures achieved according to each Community Theme.

81% 2013-14


i ve

r ed

Below: Beechwood Road, Beechwood Below Left: Bruce Porter Reserve Toilets, Laurieton Below right: Town Square, Port Macquarie

80% 2014-15


ive

r ed

82% 2015-16


ive

red

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TwitterLifetime Tweets 3,431 ... an increase of 13%

You TubeVideos viewed 32,417 ... an increase of 47%

FacebookFacebook posts 627 ... an increase of 17%

Facebook likes 7,966 ... an increase of 24%

Total reach 2,344,912 … an increase of 63%

Communications & Media


Corporate website pmhc.nsw.gov.auUsers 759,214 … an increase of 325%

Sessions 914,170 … an increase of 138%

Have your Say visits 38,510 … an decrease of 19%

Have your Say subscribers 3,325 … an increase of 8%

eNewsletter subscribers 3,182 … an increase of 1%

Port Macquarie-Hastings CouncilPage 1 of 1. If you do not receive the complete message phone (02) 6581 8111

GREATER PORT MACQUARIE RECOGNISED AS A ‘WORLD FESTIVAL & EVENT CITY’

15 September 2017

Greater Port Macquarie has been recognised as a world-class event destination, winning a globally-acclaimed World Festival and Event City Award.

After a successful submission from Port Macquarie-Hastings Council, Greater Port Macquarie was awarded ‘World Festival & Event City’ status by the International Festival & Events Association (IFEA), at an awards ceremony held in the United States this week.

“Our region is known for its great and growing range of events and festivals and we love that these provide opportunities for locals and visitors to enjoy and experience our beautiful place,” said Director Jeffery Sharp.

“Achieving recognition via this prestigious international award is a testament to the hard working event organisers and volunteers who have created and deliver a diverse range of events every year.”

The award submission highlighted popular major events and home grown festivals that are enjoyed by locals and help attract a growing number of visitors to our region each year.

Major events such as IRONMAN Australia and NSW Touch Junior and Senior State Cups, together with local festivals such as Artwalk, Youth Week and Tastings on Hastings, all showcase our community’s passion and support for events.

The award also recognises Council’s event strategy that works to ensure our region continues to build its reputation as a regional events hub, supporting our region’s growth.

“Council sponsored events helped to inject more than $34 million into the local economy during the 2016/17 financial year, supporting business growth and creating job opportunities for local residents,” Mr Sharp said.

“Being recognised internationally as a popular destination for events would not have been possible without the support of our local community, business owners and event partners and I’d like to pass on Council’s congratulations to them all for their contribution.”

Cities who have been recognised as a ‘World Event and Festival City’ previously have included Sydney (Australia), London (England), Johannesburg (South Africa) and Shanghai (China).

The 2017 IFEA World Festival and Event City Awards were announced during the IFEA’s Annual Convention and Expo in Tucson, Arizona, USA.

***

MEDIA CONTACT: Andy Roberts/Brent Ryan– 0412 769 454

Media Communications1,030 Media Releases, interviews, statements

and responses … an increase of 78%

4 Community Now Newsletters

49 Statutory Advertising – Community Now NOTICES

49 Mayoral Weekly Messages

O U R F O C U S R E M A I N S O N C O N T I N U I N G T O E N G A G E W I T H A N D L I S T E N T O O U R C O M M U N I T Y , T O E N S U R E O U R R E G I O N I S A P L A C E W H E R E P E O P L E W A N T T O L I V E , L E A R N , W O R K , P L A Y A N D I N V E S T .‘

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Contact us on (02) 6581 8111 or email [email protected] pmhc.nsw.gov.au

communitynow

N O T I C E SPUBLIC NOTICES

ORDINARY COUNCIL MEETING – WEDNESDAY 18 OCTOBER 2017

The next Ordinary Council Meeting will be held on Wednesday 18 October 2017 at the Laurieton School of Arts Hall, Cnr Bold and Laurie Streets, Laurieton commencing at 5:30pm. Residents are welcome to attend all Council Meetings. Business Papers are available for inspection during office hours at Council Offices and Libraries from Monday 16 October 2017. Alternatively, Business Papers are available from www.pmhc.nsw.gov.au/councilmeetings on Friday 13 October 2017. Addressing Council Meetings:Residents can address Council on Agenda items or in the Public Forum for items not listed on the Agenda. You must complete the appropriate form to register your request to address Council. All requests to address Council must be received by Council no later than 4:30pm on the day prior to the Council Meeting. Forms are available from:> Request to Speak on an Agenda Item at a Council Meeting form at

www.pmhc.nsw.gov.au/agenda> Request to Speak in Public Forum at a Council Meeting form at www.

pmhc.nsw.gov.au/publicforum> Phone (02) 6581 8111 and a customer service assistant can

complete the form over the phone with you> Hard copies are available from any Council Customer Service Office in

Port Macquarie, Laurieton and Wauchope

AUCTION OF IMPOUNDED MOTOR VEHICLES

Council will be holding an auction of abandoned motor vehicles at the Kingfisher Waste Facility on Kingfisher Road, Port Macquarie on Saturday 28 October 2017. Viewing of the vehicles will commence at 11.00am with the auction commencing at 12.00 midday. All prospective buyers should register prior to the commencement of the auction.Payment and removal of all items and vehicles are required on the day of the auction – Cash or cheque only (Sorry, no eftpos facilities provided).The following motor vehicles have been impounded by Council in accordance with Section 16 of the Impounding Act, 1993 and will be offered for auction if not claimed beforehand by the owners.

Lot Imp No. Make Colour Chassis

1 15 Ford Tipper White N/A2 17 Holden Ute Blue 6H8VSK80UTL8628223 19 Toyota Corolla White 6T164AE92096208984 20 Mazda Sedan Red JMODB1031001216375 21 Toyota Camry Station Wagon White 6T172SV21093157296 22 Toyota Camry Sedan Red 6T153SK200X0679897 24 Holden Commodore Sedan White 6H8VPL19HPL5930718 25 Toyota Kluger Black JTEEP21A7000537299 26 BMW X5 Hatch Gold WBAFB32080LN8805110 27 Honda Accord Blue 1HGCG5640WA60440211 30 Ford Laser White N/A12 31 Pajero White N/A13 32 Holden Sedan Blue WOLOSBF68Y433814014 33 VW Goods Van Orange WV1ZZZ2KZ7X12910615 34 Holden Sedan Multi colour 6T1535G210980239516 35 Alfa Romeo Black ZAR9320000126359717 36 Honda Silver JHMBB6150WC20016218 37 Ford Laser Blue JCOAAASGPMST35291

NOTE: All prices that are bid are considered to include GST. Any further enquiries, please contact Council’s Rangers on phone (02) 6581 8111.

ON EXHIBITION

EXHIBITION OF DRAFT CHANGES TO PLANNING CONTROLS, SOUTH LINDFIELD URBAN LAND RELEASE

Council has prepared a proposal for the urban development of land along John Oxley Drive, Port Macquarie, south of Lindfield Park Road. The draft proposal comprises:> a draft amendment to Port Macquarie-Hastings Local Environmental

Plan (LEP) 2011,> a draft Koala Plan of Management,> a draft amendment to Port Macquarie-Hastings Development Control

Plan 2013,> associated Voluntary Planning Agreements.These and supporting documents are in a planning proposal which is on public exhibition from Wednesday 11 October 2017 until Wednesday 8 November 2017 at Council’s Port Macquarie Offices during normal office hours. The exhibition material is also on www.pmhc.nsw.gov.au/south-lindfield, and submissions can be made using this website.Anyone can inspect the planning proposal and supporting material and make written submissions on it until the end of the exhibition. Please note that any submission may be made public.Any further enquiries, please contact Stephen Nicholson or Leanne Fuller on (02) 6581 8111 or email to [email protected].

DEVELOPMENTS AND APPLICATIONSNotice is given in accordance with Section 101 of the Environmental Planning and Assessment Act, 1979 of the determination of the following Development Consents and/or Complying Development Certificates. These consents/refusals are available for public inspection, by appointment and without charge, during ordinary office hours Monday to Friday (public holidays excluded) at Council’s principal office on the corner of Lord & Burrawan Streets, Port Macquarie. Please contact Council’s Customer Service Centre on (02) 6581 8111 to make arrangements. Please note: some plans may be unavailable due to privacy laws.

DEVELOPMENT CONSENTS

Application # Property Description Development Approved

17/0460 3 Shore Break Crescent, Lake Cathie Dual occupancy and torrens title subdivision

17/0574 17 Amaroo Parade, Port Macquarie Additions to dwelling

17/0658 3 Rosehill Aveune, Port Macquarie Additions to dwelling

17/0665 13 Sitella Street, Port Macquarie Dwelling

17/0688 13 Bellbird Close, Kew Relocatable dwelling being a secondary dwelling

17/0705 15 Sitella Street, Port Macquarie Dwelling

17/0727 10 Fourth Avenue, Bonny Hills Additions to dwelling

17/0742 55 Swift Street, Port Macquarie Alterations and additions to dwelling

17/0752 14 Hill Street, Port MacquarieAlterations and additions to dwelling and construction of pool

17/0759 27 Fiona Crescent, Lake Cathie Alterations and additions to dwelling

17/0772 22 Northwind Crescent, Bonny HillsAdditions to dwelling and construction of ancillary building - shed

17/0787 23 Berowra Place, King Creek Dwelling and swimming pool

17/0785 15 Foreshore Avenue, Lake Cathie Dwelling

17/0807 18 Backler Street, Thrumster Dwelling

17/0815 10 Sirius Close, Port Macquarie Front fence and jetty

17/0824 21 Rosemary Avenue, Yippin Creek Dwelling

17/0828 11 Chicory Close, Yippin Creek Dwelling

SECTION 96 AMENDED APPROVALS

Application # Property Description Modification Details

16/0494.2 178 High Street, WauchopeSection 96(1A) – To modify internal layout of neighbourhood shop and provide disabled access ramp

17/0013.2 2 Dilladerry Crescent, Port MacquarieSection 96(1A) – To modify fence – change to construc-tion materials

COMPLYING DEVELOPMENT CERTIFICATES

Application # Property Description Development Approved

17/7366 16 Tarragon Drive, Yippin Creek Dwelling

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S T A Y C O N N E C T E D W I T H C O U N C I L

FireWaterHarvest2017

27-29 O C T O B E RM a i n E v e n t – S a t 2 8 O c to b e r 1 2 n o o n - 8 p m

T OW N G R E E N ( We s te r n E n d )

Po r t M a c q u a r i e

tastingsonhastings.com.au

WAUCHOPE/RURAL > The Hastings Regional Sporting Facility – Stage 1 development had community

engagement undertaken in March 2018 with early construction planning underway and will continue into 2018-19

> Bulli Creek Bridge replacement on Comboyne Road complete

> Replacement bridge over Hartys Creek on Comboyne Road had the construction tender awarded at the Ordinary Council Meeting in June 2018 with construction to continue into 2018-19

> Kindee Bridge – Stage 1 – structural repairs complete

> Provision of centralised sewerage systems for Comboyne, Long Flat and Telegraph Point as part of the small town sewerage program is ongoing. Construction will continue into 2018-19

> Playground upgrades completed at Lasiandra Park, Long Flat sports and recreation playground, Pioneer Park Comboyne and Sancrox Reserve

A S N A P S H O T O F

ProjectsA C R O S S T H E R E G I O N A S A T 3 0 J U N E 2 0 1 8


PORT MACQUARIE> Port Macquarie Airport Master Plan including development of the Airport Business Park is

ongoing and continuing in 2018-19

> Port Macquarie Airport Terminal upgrade has the design package finalised with the project continuing into 2018-19

> Details designs have commenced for the Kingfisher Waste Depot expansion and are continuing with construction planned to continue into 2018-19

> Hastings River recreational boating upgrade improvements are progressing and will continue into 2018-19

> Westport Park – Riverwall and pathway upgrades has construction underway

> Hastings River Drive – Hughes Place to Boundary Street upgrade has designs underway with the project continuing into 2018-19

> Hastings River Drive – Newport Island Road roundabout has construction commenced February 2018 and will continue into 2018-19

> Lake Road upgrade to widen the carriageway between Toorak Court and Oxley Highway is complete

LAURIETON/CAMDEN HAVEN> Pipeline alignment relating to construction of the southern arm trunk main

along Houston Mitchell Drive has been finalised with the project proceeding to the detailed design phase in 2018-19

> Camden Haven Recreational Boating improvements has detailed designs commenced

> The stormwater detention facility for Black Swan Terrace has detailed designs under review

> The sewerage upgrade at Area 15 for Lakewood/Kew to provide for future development is complete

> Rehabilitation of Dunbogan Bridge Reid Street has concept designs under development, with the project continuing into 2018-19

> Detailed designs are ongoing for the project north of Miala Street to Orana Drive Lake Cathie and will continue into 2018-19

> Playground replacements completed at Laura Place Reserve and Laurieton Oval Castle Street

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WHAT ARE WE TRYING TO ACHIEVE?

A collaborative community that works together and recognises opportunities for community participation in decision making that is defined as ethically, socially and environmentally responsible.

WHAT THE RESULT WILL BE

> A community that has the opportunity to be involved in decision-making

> Open, easy, meaningful, regular and diverse communication between the community and decision-makers

> Partnerships and collaborative projects that meet the community’s expectations, needs and challenges

> Knowledgeable, skilled and connected community leaders

> Strong corporate management that is transparent

Above: Oxley Oval Clubhouse Launch, Port Macquarie Right: Hollisdale Hall, Pappinbarra

COMMUN I TY THEME 1

Leadership and Governance


2017-2018 ACHIEVEMENT HIGHLIGHTS AS AT 30 JUNE 2018

> Community members were involved in a variety of community engagement activities that involved face-to-face and online engagement supporting community involvement into Council decision making on various topics, projects and services, some of which included;

– Hastings Sporting Fields sessions

– Pop up engagement at Flynns Beach for the Master Plan

– A community think tank

– Pop up engagement stalls on the 2018-2019 Operational Plan

– Discussions on the Community Inclusion Plan at Youth Week and Seniors Week and ArtWalk

– Health and Education Precinct and

– Koala Planning

> Over 101,000 calls were received through the customer call centre, Over 105,000 counter enquires were processed, and over 23,000 e-mails were received through Customer Service offices in Laurieton, Port Macquarie and Wauchope

> A range of communications tools were used to keep the community up to date with Council activities including use of consistent media channels such as social media, newspaper advertising and Weekly Mayoral messages. There are over 3,450 active users registered on Council’s engagement portal “Have your say” and over 7,960 social media followers and over 870 Twitter followers extending Council’s reach via online methods

> The annual Community Report Card was published providing an easy to read summary of what Council delivered in 2016-2017

> Two Ordinary Council Meetings held off-site as part of the Take the Council to the Community Program. The October 2017 Council Meeting was held in Laurieton, and the second off-site meeting was held in March 2018 in Wauchope

> Ongoing conversation held with other levels of government including meetings with Federal, State and Local members to advocate for local community needs

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Delivering outcomes

for the future

Engagement for Community Inclusion Plan

P O R T M A C Q U A R I E - H A S T I N G S C O U N C I L

Engaging with the CommunityCOUNCIL SERVICE: COMMUNITY ENGAGEMENT AND COMMUNICATIONS

Community Strategic Plan 1.1 Inform and engage with the community about what Council does using varied communication channels

Delivery Program Objective 1.1.1 Use a variety of tools to engage with the community in a manner that is transparent, effective, relevant and inclusive 1.1.2 Support community involvement in decision making through education around Council matters and services 1.1.3 Engage with the community on impacts and changes to services

Community engagement remained a major focus for Council during 2017-2018. A variety of community engagement activities on key projects were held throughout the year and involved face-to-face and online engagement supporting community involvement into Council decision making on various topics, projects and services.

Projects included Hastings Sporting Fields sessions, Pop up engagement at Flynns Beach for the Master Plan, Community think tanks, Pop up engagement stalls on the 2018-2019 Operational Plan, discussions on the Community Inclusion Plan at Youth Week, Seniors Week and ArtWalk, conversations held on the Health and Education Precinct and Koala Planning.

Community Engagement at Flynns Beach,

Port Macquarie

Delivering outcomes

for the future

20

A variety of methods were used to reach the maximum number of the population across the Local Government Area and included

> Community Forums

> Social Media

> Online engagement portal

> Face to Face discussions

> Council presence at community events

Taking Council to the CommunityCOUNCIL SERVICE: GOVERNANCE


Delivery Program Objective 1.1.6 Continue to promote access by the community to Councillors

Two Ordinary Council Meetings were held off site as part of the Take the Council to the Community Program. Meetings were held in Laurieton in October 2017 and Wauchope in March 2018.

Engagement for Operational Plan, Settlement City

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Employee Engagement ProgramCOUNCIL SERVICE: ORGANISATIONAL PERFORMANCE – HUMAN RESOURCES

Community Strategic Plan 1.3 Demonstrate leadership

Delivery Program Objective 1.3.5 Build an engaged workforce

> Each year, Council holds Employee Engagement Days. A key aim is to enable staff to work together to bring Council closer to our community. An activity of the 2018 Employee Engagement Days that supported this, was creating care packs for the Paediatric Unit at Port Macquarie Base Hospital. Staff worked together to create care packs, accessible clothing and crafts for children and their parents who stay in the unit with over 100 care packs donated.

> Local businesses including Priceline, Bunnings, K-Mart, Balmoor Distributors and Big W provided products and financial donations to support delivery of this community project.

Delivering outcomes

for the future


PMHC 2018 Employee Engagement Day

Council’s Planning and ReportingCOUNCIL SERVICE: ORGANISATIONAL PERFORMANCE – INTEGRATED PLANNING AND REPORTING


Delivery Program Objective 1.1.4 Provide easy to understand and accessible community reporting

Council has developed a suite of plans in line with NSW Integrated Planning and Reporting requirements.

Towards 2030 Community Strategic Plan (CSP)

Initially developed with the community and adopted in 2011 the CSP is an overarching ten year plan that is prepared by Council and the community based on community priorities.

2017-2021 Resourcing Strategy

Provides resources required to implement the strategies in the CSP and the principal activities undertaken in the Delivery Program. The Resourcing Strategy consists of three components; Long Term Financial Plan, Workforce Management Strategy and Asset Management Strategy & Plan.

2017-2021 Delivery Program (DP)

Developed by the newly elected council following the September 2016 local election to cover a four year period commencing 1 July 2017, it outlines Council’s commitment to the Port Macquarie-Hastings community during the four year term of office. These commitments focus on achieving the aspirations of the community as detailed in the Community Strategic Plan.

2017-2018 Operational Plan (OP)

A one-year sub-plan of the Delivery Program that lists individual actions that will be undertaken during the financial year. The Operational Plan also includes, Schedule of Fees and Charges, Revenue Policy and Rating Maps.

Reporting back to the Community through:

The Community Report Card (Annual Report Part A)

A summary of the key achievements against annual Operational Plan actions and Delivery Program objectives and includes an overview of the financial status.

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DEL IVERY PROGRAM 2017 -2021

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annual report

PA R T AC O M M U N I T Y R E P O R T C A R D

2016

-201

7


A healthy, inclusive and vibrant community.


> Community hubs that provide access to services and social connections

> A safe, caring and connected community

> A healthy and active community that is supported by recreational infrastructure

> A strong community that is able to identify and address social issues

> Community participation in events, programs, festivals and activities


> Over 415 pool inspections undertaken

> Over 990 risk based audit inspections undertaken for onsite sewage

> Over 280 inspections relating to development approvals and building, environmental and public health undertaken

> Over 40 fire safety inspections undertaken

> Over 1,740 offences recorded by Council Rangers in relation to parking, beach patrols, illegal signage and sale of goods on roads

> The Community Grants Program was delivered with a range of community groups receiving funding to support activities across the local government area

> Library membership increased from 32,167 to 36,052

> A number of actions were implemented as part of the Aboriginal Awareness and Understanding Strategy including

– NAIDOC Week Program activities

– Bicentenary project activities

– Community Inclusion Plan activities

– Aboriginal Cultural Awareness training program for all staff

– Community Cultural Protocols launched by the Hastings Aboriginal Education Consultative Group

– Attendance at Bearlay Aboriginal Interagency meetings

– Attendance at Hastings Primary School, Westport Public School and Port Macquarie Public School during NAIDOC Assemblies

– Support provided in planning for Hastings Secondary College NAIDOC Celebrations

COMMUN I TY THEME 2

Your Community Life


> A number of actions were implemented as part of the Disability Inclusion Action Plan including

– Liberty Wheelchair Swing installed at Town Beach Playground with Sunrise Rotary Club

– Completion of wheelchair ramp at Wauchope Library

– Building works for the new Shelly Beach accessible toilet amenities

– Installation for Lasiandra Playground Wauchope intergenerational swing

– Seniors outdoor exercise hub and flying fox with assisted seat and

– Community engagement undertaken for seven proposed designs for Port Macquarie CBD improvements including pedestrian crossings, kerb ramps and traffic lights

> A number of actions were implemented as part of the Volunteer Program including

– Projects for the community college work at Wayne Richards Park

– Developing a partnership with NSW Corrections to deliver projects across the region

– Coastal Warriors

– Beach to Beach – shared pathway

– Creek to Creek – shared pathway

– Fundraiser and Mrs Yorks birthday celebration

> Lifeguard Services operated at Town, Flynns, Lighthouse, Lake Cathie, Rainbow and North Haven beaches including extended coverage at Lake Cathie during the Easter long weekend in March 2018

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Liberty Wheelchair

Swing, Town Beach Playground,

Port Macquarie

Delivering outcomes

for the future

> The Lifeguard Education Program was delivered to over 3,800 students

> A number of actions were implemented as part of the Recreation Action Plan including:

– Installation of sports field lighting at Oxley Oval Port Macquarie

– Installation of sports field lighting at Lank Bain Sports complex Wauchope

– Lake Cathie Foreshore Master Plan adopted

– Port Macquarie Coastal Walk Master Plan adopted

– Draft Master Plan for Flynns Beach developed and will be presented to the Ordinary Council Meeting in July 2018

– Port Macquarie Pool has a community survey complete with further exploration underway of long term aquatic needs for the community

– Camden Haven Recreational Boating improvements has detailed designs commenced

– Rocks Ferry Reserve pontoon installation completed

> Regional Master Planning for recreational facilities included completion and adoption of the Lake Cathie Foreshore Master Plan in early 2018.

> A Leash Free Dog facility concept plan was developed for Port Macquarie

> The Playground equipment replacement program for 2018-19 included upgrades to Laura Place Reserve, Lasiandra Park, Laurieton Oval, Long Flat sports and recreation playground, Pioneer Park Comboyne and Sancrox Reserve

> The Recreational Walkway Replacement Program included completion of a pathway at Binbilla Reserve walkway in Bonny Hills

> The Hastings Regional Sporting Facility had community engagement undertaken in March 2018 with preconstruction activities continuing into 2018-19

> Construction of Woodland Walk for Mrs Yorks Garden in Port Macquarie complete

> Upgrade of the Town Square in Port Macquarie complete

Delivering outcomes

for the future


Town Green. Port Macquarie

Community PlaygroundsCOUNCIL SERVICE: SPORTS AND RECREATION

Community Strategic Plan 2.3 Provide quality programs, community facilities and public spaces, e.g. for example, Community community halls, parks and vibrant town centres

Delivery Program Objective 2.3.3 Develop and implement management of operational and maintenance programs for open space, recreational and community facilities

The Port Macquarie-Hastings is a great place to enjoy the outdoors, and providing modern, functional and safe playground facilities for the enjoyment of young families remains a high priority for Council.

The Playground equipment replacement program has included upgrades to

– Laura Place Reserve

– Lasiandra Park

– Laurieton Oval

– Long Flat Sports and Recreation playground

– Pioneer Park Comboyne and

– Sancrox Reserve

Town Square and Town Green ImprovementsCOUNCIL SERVICE: SPORTS AND RECREATION

Community Strategic Plan 2.3 Provide quality programs, community facilities and public spaces, e.g. for example, Community community halls, parks and vibrant town centres

Delivery Program Objective 2.3.4 Plan, investigate, design and construct open spaces, recreational and community facilities

Town Green and Town Square have both undergone a major face-lift with construction completed for the many locals and visitors who will enjoy these spaces.

The project has seen the construction of a new Town Square (at the northern end of Horton St) and an upgrade to the Town Green to ensure these spaces meet future community needs. This results in more vibrant and useable spaces for the many events, experiences and activities that occur and to see these spaces act as major drawcards for locals and visitors.

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Lasiandra Park,

Wauchope

Town Green, Port Macquarie

Master Planning across the regionCOUNCIL SERVICE: SPORTS AND RECREATION

Community Strategic Plan 2.3 Provide quality programs, community facilities and public spaces, e.g. For example, Community halls, parks and vibrant town centres

Delivery Program Objective 2.3.4 Plan, investigate, design and construct open spaces, recreational and community facilities

> Port Macquarie Coastal Walk Master Plan A Coastal Walk Master Plan has been developed based on input from the community. It is a 9 km scenic walking trail that travels from Westport Park, through the Port Macquarie CBD to Tacking Point Lighthouse. It is an important and much loved asset for both visitors and the Port Macquarie-Hastings community. Key upgrades to the Coastal Walk include the widening and repaving of paths, implementation of ‘way-finding’ signage, installation of seating, repairs to steps and balustrades, new lookouts, new path connections and works to protect and regenerate native vegetation.

> Lake Cathie Master Plan Plans to rejuvenate the Lake Cathie Foreshore have been finalised with the Master Plan adopted. The plan will guide the future of the Lake Cathie Foreshore, a site that is significant to the coastal township of Lake Cathie and the Greater Port Macquarie communities.

> Flynns Beach Master Plan Community consultation was undertaken and a draft master plan developed. The master plan outlines the long term direction for the reserve, and ensures any upgrades meet the needs of the local community now, while also considering our region’s future population and tourism growth.

> Hastings Sporting Fields Concept Master Plan Providing quality facilities for a range of sports is a high priority for Council, and new sports fields planned for Wauchope will be a valuable addition in catering for future sporting growth across our region. The fields will cater for a range of outdoor sport and recreational activities and also include an off leash dog park facility. The new sporting complex will include:

– Touch football fields

– Cricket fields – with both turf and synthetic pitches

– Football/rugby league/rugby union fields

– Field lighting

– A large club room including a grandstand and accommodating change rooms, a meeting room, accessible amenities, canteen, kitchen and storerooms

– Multiple car park areas catering for up to 500 vehicles

– Bus access and pick-up/drop-off zones

– A fenced off-leash dog park

– A children’s playground

Delivering outcomes

for the future

Way-finding Signage,

Coastal Wak


Libraries COUNCIL SERVICE: COMMUNITY PLACE

Community Strategic Plan: 2.3 Provide quality programs, community facilities and public spaces, e.g. for example, Community halls, parks and vibrant town centres

Delivery Program Objective: 2.3.5 Plan and deliver innovative Library Services, which cater for new technology and growing population

Port Macquarie-Hastings Council has three libraries throughout the region. The Library Service is part of the Mid North Coast Library Cooperative, a partnership with Kempsey Shire Libraries.Libraries are a hub for the community with over 1,100 people passing through the doors each day. Library members have access to the resources of both library services and a shared catalogue. On offer is an extensive range of services and resources throughout the region. All of the branches have access to the Internet, magazine or newspaper, children’s activities, DVDs, music, MP3s and a wide variety of books. Other services associated with the library for community use are the Imaginarium and the Tech Room as well as a range of unusual resources such as plant seeds, exercise equipment and ukuleles.The Library recorded 3,885 new borrowers during 2017-18, which was an increase from 32,167 as at 1 July 2017 to 36,052 as at 30 June 2018 and over 15,000 new items were added to stock in 2017-18.

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Library Week, Port Macquarie

Library


The Port Macquarie-Hastings region is a successful place that has vibrant, diversified and resilient regional economy for people to live, learn, work, play and invest.


> A strong economy that fosters a culture supportive of business and ensures economic development of the region

> Townships, villages and business precincts that are vibrant commercial, tourism, recreational and/or community hubs

> A region that attracts investment

> Partnerships that maximise economic return and create an efficient and effective business environment


> A number of actions were implemented as part of the Economic Development Strategy including

– Finalising the Draft Urban Growth Management Strategy following public exhibition

– Health and Education Precinct planning project engagement undertaken

– Reporting on the trial of CBD Wi-Fi and next steps

– Successful operation of The Hub “pop up” co-working space

– Finalised the Draft Cultural Plan

– Completion of the local Skills Gap Analysis

– Ongoing implementation of the Destination Management Plan

– Ongoing implementation of the Major Events Strategic Action Plan and planning for a new ‘whole-of-council’ events plan

– Exhibition at Manufacturing Week in Sydney and

– Advocacy with other levels of government to progress economic development outcomes for our region

> A number of actions were implemented as part of the Destination Management Plan including

– Collaborated with Sails Resort Port Macquarie to host an Australian Society of Travel Writers luncheon in Sydney

– Development and implementation of the Winter Campaign to drive visitation over the off-peak season

COMMUN I TY THEME 3

Your Business and Industry


– Planning for procurement of the Destination PR and Media Planning and Buying contracts commenced

– Destination North Coast proposed the creation of a Business Events Bureau for the North Coast, coordinated and facilitated engagement with the local association and relevant industry stakeholders

> Visits to the destination website increased by over 15% (year on year) representing an increase from 217,644 to 251,703 user sessions

> The Investment Prospectus was reviewed and updated in March 2018 for the Franchise and Business Opportunities Expo

> Meetings attended with the Business Hub to support local business networks

> A number of actions were implemented as part of the Digital Strategy including Town Green Wi-Fi trial concluded in March 2018

> Port Macquarie Airport Terminal upgrade has Terminal Building Upgrade design package finalised

Delivering outcomes

for the future

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NSW Touch Football State Cup, Port Macquarie

Port Macquarie AirportCOUNCIL SERVICE: COMMERCIAL BUSINESS UNITS

Community Strategic Plan 3.3 Embrace opportunity and attract investment to support the wealth and growth of the community

Delivery Program Objective 3.3.1 Develop, manage and maintain Port Macquarie Airport as a key component of the regional transport network and continue to grow the airport’s contribution to the regional economy

The Airport Terminal Upgrade concept plans have been finalised for the upgrade to the Port Macquarie Airport Terminal Building. The current terminal building was constructed in 1994, and the upgrade is required to cater for increased passenger numbers, to improve the standard of current facilities, and provide an improved airport experience that is consistent with other regional airports.

Port Macquarie is the fifth largest regional airport in NSW with approximately 225,000 passengers per annum. The upgrade will double the existing floor space, increase service capability and provide a more contemporary, comfortable and efficient facility for passengers and other airport visitors.

The existing airport building operates at capacity during peak periods, with the current departure lounge being added as a temporary facility in 2008 and only accommodating a maximum of 100 people. With the upgrade, this capacity will increase to approximately 300 people, and the expanded building provides the opportunity for further development under the new roof area should this be required in the future.

Delivering outcomes

for the future

Artist’s Impression of Interior, Port Macquarie Airport


Major EventsCOUNCIL SERVICE: ECONOMIC DEVELOPMENT

Community Strategic Plan 3.1 Embrace business and a stronger economy

Delivery Program Objective 3.1.3 Implement Major Events Strategy

Council supported 30 major events during 2017-2018 financial year. This resulted in a combined total economic impact of $39.6 million, which is a 15.42% increase on the previous year. In line with the Major Events Strategic Action Plan, the focus has been on supporting self-sustainable events. (Council works with key stakeholders to create an environment that is conducive to growing a Greater Port Macquarie owned self-sustainable signature event).

The Hub Pop-Up – Business and Co-WorkingCOUNCIL SERVICE: ECONOMIC DEVELOPMENT

Community Strategic Plan 3.1 Embrace business and a stronger economy

Delivery Program Objective 3.1.1 Assist the growth of local business and industry, ensuring this is a central consideration of Council activities

The HUB provides a shared space where start up, home based and micro businesses, teleworkers and creatives can operate from. Networking, innovation, entrepreneurship and incubation is nurtured and encouraged at The HUB.

The HUB is a creative environment where individuals and businesses can thrive. The HUB is already attracting interest in the co-working and start-up world. The HUB is perfectly suited for co-working and business activity. The HUB is an initiative Council to create jobs, foster innovation and grow the economy.

Delivering outcomes

for the future

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The Hub, Port Macquarie


A connected, sustainable, accessible community and environment that is protected now, and into the future.


> Effective management and maintenance of essential water, waste and sewer infrastructure

> A community that is prepared for natural events and climate change

> Sustainable and environmentally sensitive development outcomes that consider the impact to the natural environment

> Accessible transport network for our communities

> Infrastructure provision and maintenance that meets community expectations and needs

> Well planned communities that are linked to encourage and manage growth

> Accessible and protected waterways, foreshores, beaches and bushlands

> An environment that is protected and conserved for future generations

> Renewable energy options that are understood and accessible by the community


> Designs are ongoing for the Beechwood Rosewood Reservoir

> Detailed designs are underway for the Reclaimed Water trunk main at Area 14

> Detailed designs for the Southern Arm Truck Main (Pacific Hwy to Cowarra Dam section) were completed

> Provision of centralised sewerage systems for Comboyne, Long Flat and Telegraph Point as part of the small town sewerage program is ongoing and continuing into 2018-19

> Design and construction of the ultra-violet system for Bonny Hills Sewer Treatment Plant complete

> The upgrade of the Port Macquarie Reclaimed Water Treatment Plant – Aeration Tank refurbishment is complete

> Designs nearing completion for the Port Macquarie Sewer Pump Station 71

> Dunbogan Sewerage Treatment Plant sewer rising main extensions have designs complete with preconstruction activities underway

> Stormwater detention facility at Black Swan Terrace has detailed designs prepared

> Major designs continuing for stormwater drainage at Lake and Jindalee Road Port Macquarie including intersection upgrades for Lake Road between Fernhill and Jindalee roads

COMMUN I TY THEME 4

Your Natural and Built Environment


> Stormwater investigations and concept designs complete for Gordon/Owen Streets at East Port Macquarie

> Stormwater remediation works at Skyline Place, Bonny Hills has alternate plan and solution provided and now seeking resident feedback

> Piped drainage – Stage 1 works at Batar Creek Road and Laurel Street Kendall is complete

> Settlement Shores – Stage 1 dredging has contract finalisation underway

> Maintenance programs for boat ramps, wharves and jetties undertaken including heavily used boat ramps cleaned up to four times per year

> Preconstruction and designs works for the North South Link Road is continuing

> Ocean Drive upgrades from Mountain View Road to Fairwinds Ave Lakewood complete

> Broad analysis of priorities for the sealing of unsealed roads was undertaken with a briefing provided to Councillors

> Construction of new footpath undertaken with locations including;

– Sherwood Road Port Macquarie

– Park Street Port Macquarie

– Bellbowrie Street Port Macquarie

– Bain Street Wauchope

> Construction of improved pedestrian amenity for Wauchope Main Street – Stage 1 has construction tender complete

> Preconstruction works for the duplication of Greenmeadows Drive south to Matthew Flinders Drive has designs complete

> Designs works for the Beechwood Road upgrade (including segments 20,40 and 50 and Stages 5 and 6) to continue into 2018-19

> Beechwood Road – Stage 2 reconstruction from Riverbreeze to Rosewood Road has construction commenced and continuing into 2018-19

Delivering outcomes

for the future

Water Treatment Plant,

Rosewood

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> Detailed designs of dual lanes on Lake Road are continuing

> Lake Road upgrade to widen the westbound carriageway between Toorak Court and Oxley Highway has construction complete

> Upgrades to Hastings River Drive – Newport Island Road roundabout has construction underway and is continuing into 2018-19

> Houston Mitchell Drive, Stages 2 and 3 upgrades complete

> Pedestrian amenity improvements – Kew to Laurieton along Ocean Drive and Bold Street has preconstruction designs complete

> Stage 1 structural repairs for Kindee Bridge complete

> Bulli Creek Bridge replacement on Comboyne Road complete

> Hyndmans Creek Bridge replacement on Comboyne Road complete

> Albert Street single lane timber bridge replacement complete

> O’Neills Bridge replacement on Batar Creek Road complete

> Shared path between Miala Street and Lake Cathie Medical Centre Ocean Drive Lake Cathie compete

> Detailed designs north of Miala Street to Orana Drive Lake Cathie are ongoing

> Kew Main Street works have the scope of works confirmed February 2018, with preconstruction planning underway

> A number of actions were implemented as part of Road Safety Action Plan including

– Promotion of the Safe Use of Off Road Shared Paths and

– Driver Distraction Education Project

> The Area Wide Traffic Study report was received and presented to Councillors at a briefing session in April 2018

> Road rehabilitation, rejuvenation and resealing was undertaken across various locations in the Local Government Area

> Unsealed road maintenance, including resheeting, drainage and vegetation and rural roadside vegetation was undertaken across various locations in the Local Government Area

> Project plan completed in regards to facilitating development in the Major Innes Road/Charles Sturt University Precinct, including the Port Macquarie Hospital Precinct. A Draft Master Plan has been prepared

> The Port Macquarie-Hastings Urban Growth Management Strategy 2017-2036 was adopted at the 20 June 2018 Ordinary Council Meeting

> Review of the Port Macquarie-Hastings Local Environmental Plan (LEP) 2011 is ongoing

> Review of the Port Macquarie-Hastings Development Control Plan (DCP) 2013 is ongoing

> LEP and DCP amendments for the proposed Yippin Creek urban release area to the west of Wauchope has the detailed project plan completed

Delivering outcomes

for the future

> Maintenance programs for bushfire mitigation works on Council land delivered in accordance with the Bushfire Risk Management Plan

> The Draft Flood Policy was placed on public exhibition in May 2018

> A number of actions were delivered as part of the Weed Management program including;

– Over 930ha of land treated for invasive weeds

– Over 1,690kms of weed dispersal routes treated

– Over 1,400ha of Bushland under active management and

– 20% of plant nurseries in the local government area inspected for invasive weeds

> Riparian restoration works completed which has included over 100km (lineal) of control being undertaken

> Feral animal control undertaken on Council-controlled land at Kingfisher Tip, Henry Kendall, North Shore, Christmas Bells Plains, North Haven and Port Water catchment supply area

> Over 1,700 customer requests relating to tree matters were handled during 1 July 2017 to 30 June 2018 including those relating to public and private matters and illegal tree works

> Pruning or removal of high-risk trees as part of tree maintenance works has included: 70 tree related tasks completed. (Priority 1 = 48 and Priority 2 = 22)

> Delivering bushfire preparedness and planning programs to the community has been undertaken including joint collaboration with Rural Fire Services

Delivering outcomes

for the future

Houston Mitchell Drive,

Bonny Hills

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> The Draft Biodiversity Strategy placed on public exhibition during January and February 2018

> Four potential sites were identified as suitable for future mid-scale solar projects and included in the Long Term Energy Strategy that was adopted at the Ordinary Council Meeting in October 2017

> Feasibility assessments complete for the bulk street lighting upgrade to LED

> Schedule and reactive maintenance programs undertaken for Council owned building as per the program including upgrades to public amenities at Shelly Beach Reserve

> Installation of a solar energy systems at the Council Office building and Library in Laurieton complete

> LED lighting upgrades complete for the Port Macquarie-Hastings Council office building

> Solar system feasibility assessments for existing Council building undertaken

> Over 1,760 Development Applications, s96 Modifications, Construction Certificates and Complying Development Certificates were determined within agreed processing times from 1 July 2017 to 30 June 2018

DevelopmentCOUNCIL SERVICE: DEVELOPMENT ASSESSMENT

Community Strategic Plan 4.3 Facilitate development that is compatible with the natural and built environment

Delivery Program Objective 4.3.1 Undertake transparent and efficient development assessment in accordance with relevant legislation

2017-2018 saw increased levels of development activity across the local government area, noting that the past two years were significantly up on the preceding three years. The following table illustrates the monthly average number of development applications received over the past five years and the corresponding monthly average gross approval times.

2013-14 2014-15 2015-16 2016-17 2017-18Monthly average DAs received

70 76 85 89 89

Average gross DA approval times

67 56 58 55 64

The total value of works across all development types for 2017-2018 was over $426 million, which is significantly greater than the 2016-2017 total of $300 million. This highlights the continued strength in the building sector and high level of investment in the region.

Delivering outcomes

for the future

Strategic Planning for Urban GrowthCOUNCIL SERVICE: STRATEGIC LAND USE PLANNING

Community Strategic Plan 4.5 Plan for integrated and connected communities across the Port Macquarie-Hastings area

Delivery Program Objective 4.5.1 Carry out strategic planning to manage population growth and provide for coordinated urban development

The 2017-2036 Urban Growth Management Strategy was adopted at the Ordinary Council Meeting in June 2018. The Strategy is all about urban development in the Port Macquarie-Hastings region, including housing, retail, industry and tourism.

It is about planning for projected population growth, in the right places and in the right way, to create a more diverse and prosperous economy and to maintain a healthy environment and great places to live. The Strategy has a twenty-year timeframe but also looks at longer-term growth options.

Extensive community engagement was undertaken with key stakeholders, community and community group and resulted in:

> 1,480 visits to Council’s website,

> 963 Downloads

> 97 Visitors to the Online Survey, and

> 120 Submissions

Of the submissions received, a wide range of themes emerged and included;

> Amenity, Local Character and Place

> The Environment

> Transport and Infrastructure

> Economy

> Housing

> Implementation & Monitoring

> Open Space and Recreation

> Strategy Aims

> Land supply

> Energy and Resources

Delivering outcomes

for the future

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Urban Growth Management Strategy (UGMS) Vol 1&2


Roads and Transport InfrastructureCOUNCIL SERVICE: ROADS, BRIDGES AND TRANSPORT

Community Strategic Plan 4.4 Plan for integrated transport systems that helps people get around and link our communities

Delivery Program Objective 4.4.2 Develop and implement annual maintenance and renewal programs for transport assets

During 2017-2018, Council was able to reseal, rehabilitate or reconstruct approx. 5.9% of the sealed road network, noting that Council has responsibility for approximately 875 kilometers of sealed road across the region. Council is on target to undertake maintenance on its entire sealed road network on a 12 to 15 year recurring program, which is considered the benchmark when aspiring to ensure roads remain in a highly serviceable condition.

Following are some statistics relating to the road maintenance works:

ROADWORKS 2017-2018Road Rejuvenation 19 kmsRoad Resealing 17 kmsRoad Rehabilitation 16 kmsUnsealed Road Grading* Over 550 kms

*Council is responsible for managing over 450kms of unsealed roads in the local government area. The majority of these roads are graded every 12 months, with more heavily trafficked roads graded every six months.

> Road rehabilitation was completed in the following areas;

– Glen Haven Drive, Lakewood

– Ocean Drive, Lakewood

– Captain Cook Bicentennial Drive, Laurieton

– Diamond Head Road, Dunbogan

– King Creek Road, Wauchope

– Sarahs Cres, Wauchope

– Stoney Creek Road, Wauchope

– Redbank Road, Wauchope

Delivering outcomes

for the future

Stoney Creek Road,

Wauchope

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– Pembrooke Road, Pembrooke

– Beechwood Road, Beechwood

– Beechwood Road (Oxley Hwy), Wauchope

– Blackbutt Road, Port Macquarie

– Hill Street (Lake Road to Lord St), Port Macquarie

– Rollands Plains Road, Rollands Plains

– Houston Mitchell Drive, Lake Innes

– Nelson Street, Wauchope

– Parker Street, Wauchope

– Campbell Street, Wauchope

– Waugh Street, Wauchope

– Young Street, Wauchope

– Mackay Street, Wauchope

– Johnstone Street, Wauchope

– Cowdery Street, Wauchope

– Graham Street, Wauchope and

– Webb Street, Wauchope

> Road Resealing and rejuvenation was completed in the following areas;

– West Haven/Lakewood, Asphalt Rejuvenation

– Rocks Ferry Area, Wauchope, Bitumen Reseal

– Riverbreeze Area, Wauchope, Asphalt Rejuvenation

– Redbank Rd, Wauchope, Bitumen Reseal

– Stoney Creek Rd, Wauchope, Bitumen Reseal

– Old King Creek, Wauchope, Bitumen Reseal

– Sarah’s Crescent Area Wauchope, Bitumen Reseal

> Unsealed road maintenance, including resheeting, drainage and vegetation and rural roadside vegetation was completed in the following areas including resheeting portions of;

– Lorne Road

– Ballengara Bransdon Road

– Farrawells Road

– Colling Road

– Upper Rollands Plains Road and

– Bril Bril Road was also gravel resheeted with extensive works

Delivering outcomes

for the future



Delivery Program Objective 4.4.1 Plan, investigate, design and construct transport assets which address pedestrians, cyclist and vehicular needs to cater for the future growth of the region

Lake Road upgrade to widen westbound carriageway between Toorak Court and Oxley Highway to make two lanes.

Construction of the Lake Road duplication, between Toorak Court and the Oxley Highway was completed in 2018. This project involved duplication of approximately 300m of road including road widening, kerb and guttering, signage and line-marking, utility adjustments, water main replacement, lighting and stormwater upgrades.

In parallel to these works, Council is planning for future stages of the Lake Road duplication. This currently includes investigation and design work for the Fernhill Road to Jindalee Road section and design work on the duplication of the section of road from Ocean Drive to Central Road Port Macquarie.

Delivering outcomes

for the future

Lake Road, Port Macquarie

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Delivery Program Objective 4.4.1 Plan, investigate, design and construct transport assets which address pedestrians, cyclist and vehicular needs to cater for the future growth of the region

A number of rural bridges were replaced during 2017-2018 and included:

> Albert Street Bridge was an aged single lane, single span timber bridge on the southern outskirts of Kendall. The project included the replacement of the Albert Street Bridge with a raised dual lane concrete structure, kerb and guttering, and drainage which significantly improves safety, accessibility and amenity for the broader community.

> Bulli Creek Bridge was a timber bridge located east of Byabarra and west of Wauchope on Comboyne Road. The former bridge over Bulli Creek was designed and constructed around 1950 and has played an important role in providing vehicular access for the regions community and agricultural industries for over 60 years. Although the bridge had seen routine maintenance during this time, the existing timber bridge reached the end of its service life and was replaced with a single span reinforced concrete bridge.

> Hyndmans Creek Bridge on Comboyne Road is a newly constructed concrete bridge replacing the existing timber bridge which had reached the end of its service life. Replacement of this bridge ensures a safer journey along Comboyne Road for local residents, business operators and visitors.

Delivering outcomes

for the future



Delivery Program Objective 4.4.2 Develop and implement annual maintenance and renewal programs for transport assets

As part of the Bridgeworks Maintenance Program Council undertook maintenance and repairs on a number of regional bridges during the 2017-2018 financial year, which included:

> Wallis Road Bridge (Ellenborough) – Works were undertaken on Wallis Road Bridge in late June 2018 to replace timber sill beams, girders and decking to ensure the bridge remains safe and serviceable.

> Bunnoo Creek Bridge (Toms Creek Road) – Works on Bunnoo Creek Bridge were completed in early December 2017 and included running plank, deck and kerb maintenance.

> Kindee Bridge – Stage 1 restoration works were carried out in early October to allow for the safe replacement of two structural hanger rods, ensuring the timber bridge can continue in operation at the 10 tonne load limit that the bridge was originally designed to carry and increasing safety for motorists.

> Myhills Bridge (Upper Rollands Plains Road) – Myhills Bridge is a timber bridge providing access for local residents of Gearys Flat Road and a section of Upper Rollands Plains Road. Stage 1 maintenance works were completed in early October 2017 and were required to prolong the life and serviceability of the timber bridge and to ensure the ongoing safety of motorists and local residents.

> Old Mill Road Bridge (Herons Creek) – Old Mill Road Bridge, formerly a timber bridge providing the only access to the northern section of Old Mill Road, was demolished and replaced with a concrete culvert structure in October 2017.

Delivering outcomes

for the future

Kindee Bridge

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Bushland Regeneration and Partnership with Port Macquarie LandcareCOUNCIL SERVICE: NATURAL RESOURCES

Community Strategic Plan 4.6 Restore and protect natural areas

Delivery Program Objective 4.6.1 Develop and implement a range of programs for the environmental management of lands within the local government area

This year, Council actively managed over 1,500ha of public bushland, inspected over 190 properties for noxious weeds, controlled weeds on over 1,690km of incursion pathways which includes on roads, waterways and stormwater, and controlled over 76km of infested waterways with riparian vine weeds on behalf of rural landholders and the Crown.

Delivering outcomes

for the future

Bushland Managment, Port Macquarie

Council’s audited financial position demonstrated a positive result for the 2017-2018 year. The long term goal to continually review the services, the delivery methods and asset management practices has played a significant role in this result and will continue to be a renewed focus for Council in future years.

The full audited financial statements make up Part C of the Annual Report.

2017

-201

8F INANC I A L OVERV I EW


Figure 1 below shows the breakdown of Council’s $218,550,000 operating income for 2017-2018. As with previous years the major source of income was rates and annual charges with a further 34% of income coming from grants and contributions for both operational and capital projects.

Grants and contributionsprovided for capital

purposes 26%

Grants and contributionsprovided for operating

purposes 8%

Other revenues 2%

Interest and investmentrevenue 4%

User chargesand fees 17%

Rates andannual charges43%

2017-2018 Operating Income

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Figure 2 below shows the division of $159,262,000 in expenses to provide continuing operations during 2017-2018.

Myhills Creek Bridge

Other expenses 10%

Depreciation andamortisation 29%

Materials andcontracts 26%

Borrowingcosts 2%

Employee benefitsand on-costs 30%

Net loss fromdisposal of assets 3%

2017-2018 Operating Expenses

The overview below shows what Council has spent in 2017-2018 to deliver priorities the community have identified, with the spend including operating costs and capital works investment. Expenditures are offset by income generation in a number of service areas.Shading is colour-coded to represent the primary ‘Community Theme’ where this activity is located within the Operational Plan. Spend includes interest on loans but excludes loan principal overheads, transfers to reserves and depreciation.

finan

cial

SUMMARY


OP

ER

AT

ION

AL

CO

ST

OF

SE

RV

ICE

S 2

01

7-2

01

8

$2.3M Operations and resources for three library locations, mobile lending services and digital collection

LIBRARY

$1.5M Tourism marketing, visitor centre operations, industry development programs, major events support

ECONOMIC DEVELOPMENT

$4.2M*

Facility management and maintenance, cultural programs, community hire subsidy and back of house operations

GLASSHOUSE

$17.1MMaintenance, design and construction of system improvements including small village sewerage scheme

SEWERAGE SERVICES

$44.8MROADS & TRANSPORT

$7.3MMaintenance and upgrades of playgrounds, maintenance of sports fields, maintenance and upgrades of open recreation space

PARKS & RECREATION

$3.4M Monitoring and maintaining the network

STORMWATER

$3.3MManagement of weeds and noxious plants, control of feral animals, bush and environmental restoration and planning for future energy use options

NATURAL RESOURCES

New transport infrastructure plus maintenance and upgrade of sealed and unsealed roads, rural roads and bridges, roadside vegetation and drainage

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Lady Nelson Wharf, Port Macquarie

*Denotes business unit of Council, expenditure is offset by income generation.

$2.9M Three swimming pools and lifeguard services across six sites

AQUATIC RECREATION

$2.5M Service payment and maintenance

STREET LIGHTING

$0.9M*

Maintenance and operations of the Innes Gardens Memorial Park facility and 11 outlying cemeteries

CREMATORIUM & CEMETERIES

$3.4M*

Operations and facility maintenance of Port Macquarie Airport

AIRPORT

$1.7M Community advocacy, sponsorship of events and new infrastructure to create vibrant and connected places

COMMUNITY PLACE

$1.2M Operations and maintenance of two ferry services

FERRY

$13.8MCatchment and management of captured resources, reclaimed water, system construction and maintenance of system improvements

WATER SUPPLY

$18.3MOperation of the domestic waste collection service and transfer stations, construction of new facilities, education programs to reduce waste

WASTE MANAGEMENT

In 2012, Council received approval for two special rating variations (SRV), 7.30% as a permanent increase and a 4.43% increase for a period of 5 years. The 4.43% variation expired in June 2017.

fund

ing

FUTURE SERV ICES


The 7.3% permanent increase allowed additional funding to be directed to:

$56,191 Tree Maintenance - allowed Council to undertake priority listed tree works

$11,239 Beach Safety - School Education Programs delivered school visits and educational resources to over 3,836 students across the local government area

$561,911Road Maintenance Heavy Patching - Works addressed the sealed road repairs maintenance backlog in accordance with Council’s risk based prioritisation system

$22,476Bushfire Management - assisted Council in the provision of new and enhanced Asset Protection Zones (APZ), and fire trail upgrades and construction

$472,005 Parks, Reserves and Sporting Field Maintenance - allowed Council to increase maintenance levels of service, particularly mowing maintenance, which has resulted in a significant reduction in the number of customer requests

$1,292,416Road Maintenance Resealing Program - allowed Council to address resealing on lower priority roads, which saw a number of streets resealed in and around Wauchope and Lakewood

$393,336Unsealed Road Maintenance Program - Maintenance grading of high priority unsealed roads continued. Grading high priority roads twice per annum and lower priority roads once per annum has been achieved during the year

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The 3.89% increase helps to fund infrastructure that needs to be maintained or renewed to reduce the infrastructure backlog:

$1,765,805 Maintain and renew the council’s road network and reduce its infrastructure backlog.

Unsealed Road grading

On 16 February 2017, Council submitted an application to IPART for the purpose of funding road network maintenance and renewal. On 9 May 2017 IPART publicly announced their decision allowing Council to increase its general income in 2017-2018 by 3.89%, plus the rate peg of 1.5% that is available to all councils. The special variation can be retained in the council’s general income base permanently.

The tables below outline how the total amount of the rating increases have been expended from 1 July 2017 to 30 June 2018.

P O R T M A C Q U A R I E - H A S T I N G S C O U N C I L

PO Box 84 Port Macquarie NSW Australia 2444 DX 7415

[email protected] ABN 11 236 901 601

P O R T M A C Q U A R I E O F F I C E

17 Burrawan Street, Port Macquarie NSW 2444 Telephone (02) 6581 8111 Facsimile (02) 6581 8123

W A U C H O P E O F F I C E

49 High Street, Wauchope NSW 2446 Telephone (02) 6589 6500

L A U R I E T O N O F F I C E

9 Laurie Street, Laurieton NSW 2443 Telephone (02) 6559 9958

Above: Christmas Tree Installation, Countdown to Christmas, Port Macquarie Front Cover: ArtWalk, Port Macquarie

pmhc.nsw.gov.au

2017-2018 - port macquarie-hastings council · the 2017-2018 operational plan contained 252 actions...

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