2016 submission requirements / merchant application€¦ · 2016 submission requirements: ....
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2016 Submission Requirements / Merchant Application
MIDsource Risk Department
Email: [email protected]
2016 SUBMISSION REQUIREMENTS:
Executed MIDsource Merchant Application (Typed Only)
6 Months Current Processing Statements
6 Months Recent Bank Statements
Corporate Documents (Articles, SS4, Business Licenses, etc.)
Corporate Tax Returns (Past 2 years)
Voided Check or Bank Letter (On Bank Letterhead: Showing full routing and account #)
Corporate Financials* (If processing over 250K Per month: P&L and Balance Sheet)
Fulfillment Agreement (If Applicable)
DL or Passport(s) For all Account Signatories /Owners
List of all URLs
Personal Utility Bill (Within 6 Months)-Must Be in the Owner's Name-Not the Corporation
CV(s) For All Account Signatories/Owners
If the business is a Startup, please include the following in place of corporate requested:
6 Months Personal Bank Statements (For Each Listed Owner)
NOTE: Based upon business type, additional requirements may be necessary. Please contact a MIDsource Representative if you should have any questions.
Phone: 1 (866) 713-MIDS (6437)Email: [email protected]: www.gomidsource.com
2 Years Personal Tax Returns (For Each Listed Owner)
Applying for ACH? Yes No
In addition to the above listed requirements, please also provide the following specific to ACH:
6 Months Current ACH Statements
Voided Check or Bank Letter
*If different than the DDA account to be used for card processing deposits.
(On Bank Letterhead: Showing full routing and Account #)*
Business Information: Merchant’s DBA: Merchant’s Legal Name:
Physical Address (No P.O. Box): Legal Address:
City, State, Zip: City, State, Zip:
Customer Service Phone: DBA Fax: Legal Phone: Legal Fax:
Contact Person: Contact Phone: Contact Email: URL:
Customer Service Hours: Customer Service Email:
Merchant Profile:
Federal Tax ID/ Registration#: Date & Country of Inc:
Processing Information:Ownership Type: LLC Corporation Sole Prop
Tax Exempt Partnership Other:_________ Has the business or any associated owner ever been terminated as a VISA ®/MasterCard®/Discover® Merchant? YES
NO
Describe Products or Services in Detail: YES NO
Do you currently accept VISA ®/MasterCard®/Discover®? If YES, please submit 6 current monthly statements for each merchant account currently open.
Who are you currently processing with (Please list ALL applicable ISOs and acquirers)?
How many depository bank accounts are related to these merchant accounts?
Credit Card Transaction Profile: What Gateway and CRM does the merchant currently use?
Sales Profile (Must equal 100%):
Card Swiped:
MOTO:
Internet:
TOTAL:
Retail
Mail / Phone
Internet
Mobile F2F Sales (Seminar)
Does the merchant accept transactions before the customer receives the product or service? Yes No
Continuity /Recurring Services? Yes NoIf YES, Please provide complete details:
If YES, does the offer have a straight sale option? (Details):
Monthly VISA / MC / Discover Sales: Average Ticket: High Ticket:
Describe high ticket in detail: Card Types Accepted: Visa MasterCard Discover
AMEX (Current SE #)_________________
Merchant Site Inspection Report:
The Merchant: Owns Leases Landlord’s Name: Merchant Location: Office Building Residence Retail Storefront
Landlord Phone: Mobile Merchant Shopping Center
Area is Zoned: Commercial Residential Industrial Square Footage: 0-250 251-500 501-2000 2001+ Does the inventory, merchandise, and staff appear to be consistent with the type of business? YES NO If no, please explain:
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Phone: 1 (866) 713-MIDS (6437) Email: [email protected]
MIDsource Merchant Application Web: www.gomidsource.com
Credit Score / FICO:Owner 1:
Owner 2:
Credit Range:550-619
550-619
620-749
620-749
750-850
750-850
Please Estimate
Number of Employees:_______________
Owner and Officer Information:
Owner 1 Name: Title: % Ownership Social Security Number:
Home Address: City: State: Zip: Own or Rent:
Time at Residence (Years): Date of Birth: Drivers License or Passport #: DL State: DL or Passport Expiration:
Home Phone: Cell Phone: Email Address: Skype ID:
Have you ever filed for Personal or Business bankruptcy?( If yes, please provide details below and submit the related discharge letter along with the application):
Owner 2 Name: Title: % Ownership Social Security Number:
Home Address: City: State: Zip: Own or Rent:
Time at Residence (Years): Date of Birth: Drivers License or Passport #: DL State: DL or Passport Expiration:
Home Phone: Cell Phone: Email Address: Skype ID:
Have you ever filed for Personal or Business bankruptcy?( If yes, please provide details below and submit the related discharge letter along with the application):
Banking Information (Please Include a Voided Check or Bank Letter):
Deposits / Withdrawals: Bank Name: Bank Account # / DDA: Routing # / ABA (9 digits): Bank Phone Number:
Deposits & Withdrawals
Deposits Only
Checking Account
Withdrawals Only
Checking Account
Cardholder Data Storage Compliance (Security):
Do you store card numbers? Yes No Are you currently PCI DSS Compliant? Yes No
Do you or your Service Provider(s) receive, pass, or transmit or store the full Cardholder Number”FCN”, electronically?
Yes No
If yes, where is card data stored? Merchant location Only
Primary Service Provider Both Merchant & Service Provider
Other:_______________________
Have you been subject to any ongoing or previous compromise investigations?
Yes No If yes, please explain:
Do you use a Fulfillment House? Yes No Phone:
Fulfillment Contact Information (Name, Contact Person, Address):
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Processing, Billing, Submission History, and Marketing Profile:
What is your reason for applying for a merchant account? Need Additional Volume Terminated Other
Details:_______________________________________________________________________________________________________
When is the customer charged? Time of Order Upon Shipment
How many days from the time of order does it take to deliver merchandise to the customer? 1-7days 8-14days 14+days
What percentage do you sell to: Business % Public %
Requested Billing Descriptor: Company Billing Contact Person (Refunds, Disputes, Chargebacks, etc.):
Name: Phone:
How do you advertise your products or services? (Catalogs, Magazines, TV, Internet, etc. List all that apply):
Please describe your warranty, return, and refund policy:
Is a Call Center used? Yes No
Call Center Name: Contact Person: Phone Number:
Call Center Address:
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What markets (Banks / ISOs) have you applied at within the past 6 months?
Do you currently have any merchant applications pending with any Bank/ISO? Yes No If YES,Please list:
Do you currently utilize any chargeback management tools? Yes No {If YES, Please provide details below}
Details:_____________________________________________________________________________________________________________
Have you ever been notified that you have been placed on the chargeback monitoring program? If so, when, why, and for how long?
Have you ever had a merchant account closed or terminated for excessive chargebacks? Yes No
If yes, please provide details {Date(s), Name of Processor(s), Name of Acquirer(s)}:
Do you currently utilize any 3rd party services which enhance customer confidence in the goods or services you provide? Yes No
If yes, please provide details:
Have any of the listed owners or related entities listed herein ever been party to a lawsuit, sanction, or consumer protection inquiry by any state, federal, or regulatory agency in regards to sales and / or marketing practices? Yes No
If Yes, Please provide complete details:
To the best of your knowledge, have you ever been placed on Match? Yes No
Residence:
Date of Birth:
City: State: Zip:
Drivers License Number:
Social Security #: Bankruptcy or Lawsuits: Yes No (If Yes, please include explanation letter.)
GENERAL BUSINESS INFORMATION
Banking Information (ACH Credits & Debits):Primary Bank:
Bank Officer: Phone:
Branch Address:
Name on Account: Date Opened: Routing #: Account #:
BUSINESS CREDIT REFERENCES (1) Company Name Years of Business Relationship:
Contact Name: Business Telephone: Business Fax:
Address: City: State: Zip:
(2) Company Name Years of Business Relationship:
Contact Name: Business Telephone: Business Fax:
Address: City: State: Zip:
OWNERSHIP & PERSONAL INFORMATION Note: Named individuals must be majority owners. N/A for Publicly Held Companies or non-profit organizations.
(1) Name: Title: % Ownership:
Residence: City: State: Zip:
Date of Birth: Drivers License Number:
Social Security #: Bankruptcy or Lawsuits: Yes No (If Yes, please include explanation letter.)
(2) Name: Title: % Ownership:
Merchant Application (ACH)
General Business Information:
Business Credit References:
Ownership and Personal Information:
Merchant Settlement DDA:
Merchant's DBA: Merchant's Legal Name:
Physical Address (No P.O. Box): Legal Address:
City, State, Zip: City, State, Zip:
Customer Service Phone: DBA Fax: Legal Phone: Legal Fax:
Contact Person: Contact Phone: Contact Email: URL:
Customer Service Hours: Customer Service Email: Federal Tax ID Number: Date & State of Incorporation:
Ownership Type: LLC Corporation Sole Proprietor Partnership Tax Exempt Organization (501C) Other:___________
DL State:
DL State:
Dun & Bradstreet (D&B)#: Number of Employees: Number of Locations:
Phone: 1 (866) 713-MIDS (6437)Email: [email protected]: www.gomidsource.comVersion 5.2
Type of Goods or Services Sold:
PROJECTED TRANSACTION ACTIVITY
Product and Sales Information:
Projected Transaction Activity:Note: Please provide the best possible estimates on your expected ACH activity as these are used for setting your limits.
Velocity Request : DebitsMax Single Transaction Dollar Amount:Max Daily Dollar Volume:Max Daily Number of Transactions: Max Dollar Volume in 14 days:Max Number of Transactions in 14 days:
Velocity Request : Credits
Max Single Transaction Dollar Amount: Max Daily Dollar Volume:Max Daily Number of Transactions: Max Dollar Volume in 14 days:Max Number of Transactions in 14 days:
SEC Types Requested: (Check all that Apply)
PPD (Written Auth)
CCD (Corp Written Auth)
TEL (Telephone)
WEB (Internet)
POP (Retail Purchase)
ARC (Accnts. Receivable)
Check 21 (Remote Deposit)
ACH Authorization Methods Expanded:
(Total Must Equal 100%)
Written Contract:___________%
Internet:___________%
Telephone:___________%
Check Conversion:__________%
Total:___________%
Debits:
Credits:
Transaction Grid:
Transaction Type: Frequency of Files: Payments are For: Average Payment Amount: % Returns: % Unauthorized Returns
Do you have a refund policy for ACH sales? Yes
Do you currently process ACH Payments? Yes No If YES, please submit 6 current monthly statements for each ACH account currently open.
Name of Current ACH Processors:What is your reason for applying for an ACH account? Service Rates Need Additional Volume Terminated Other
Details:___________________________________________________________________________________________________________ Describe exactly what you will use your ACH account for:
*
*Telephone Transactions:Record Calls: Yes No If Yes, please provide a copy of the script in use (or to be used) by representatives on the call.
Send a Notice Prior to Debiting Account: Yes No If Yes, please provide a copy of the customer notification.
*
No If YES, please explain:_______________________________________________________
Notes, Comments, or Special Requests:
Declarations / Investigate Consumer Report:
Declarations:
I hereby confirm to be the owner of the listed website(s). I further declare to have full control and authorization of the website content. I acknowledge and agree that I will not use the Processing System for transactions relating to; 1) Sales made under a different trade name or business affiliation than indicated on this Agreement or otherwise approved by the acquirer in writing; 2) Fines or Penalties of any kind, losses, damages or any other costs that are beyond the Total Sale Price; 3) Any transaction that violates any law, ordinance, or regulation applicable to my business; 4) Goods which I / we know will be resold by a customer whom I / we reasonably should know is not ordinarily in the business of selling such goods; 5) Sales by third parties; 6) Any other amounts for which a customer has not specifically authorized payment through the acquirer; 7) Cash, traveler's checks, Cash equivalents, or other negotiable instruments; or 8) Amounts which do not represent a bona fide sale of goods or services by me /us. I also declare on behalf of the company and on behalf of myself that, to the best of our knowledge, neither the company nor the website nor myself (or any of us) have ever been involved in excessive chargeback’s, fraud or content violation nor have any of the above ever terminated by an acquirer or asked by an acquirer to terminate an agreement within a set period of time.
Further, I also understand that MIDsource can refuse to assist with and or provide processing services for my website, company, or any related or affiliated businesses I own in part or in whole at its sole discretion.
Investigate Consumer Report An investigative or consumer report may be made in connection with application. Merchant authorizes any party to the agreement or any of their agents to investigate the reference provided or any other statements or data obtained from merchant and from any of the undersigned personal guarantor(s), or from any person or entity with any financial obligations under this agreement. You have a right, upon written request, to a complete and accurate disclosure of the nature of and scope of the investigation requested.
By Signing or Printing your name below, you hereby agree and accept:
Owner #1: Date:
Owner #2: Date:
Included in the submission of:_______________________________
6 Months Processing Statements 6 Months Bank Statements Corporate Documents (Articles, SS4, Licenses, etc)
DL or Passport(s) for all account Signatories / Owners Tax Returns (Past 2 years) Voided Check or Bank Letter (CC)
Corporate Financials (P&L, Balance Sheet) Fulfillment Agreement List of all URLs
6 Months ACH Processing Statements
6 Months Personal Bank Statements (For each Listed Owner) Personal Tax Returns (Past 2 Years-For each Listed Owner)
Note: Based upon business type, additional requirements may be necessary
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If Startup, please include the following in place of Corporate Requested:
Voided Check or Bank Letter (ACH)