2016 sim mn master series: building the it team
TRANSCRIPT
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SIM Master Series – November 2016
Building the IT Team
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A Leadership Perspective from Douglas HegleyDirector of Media and Technology@dhegley
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Session OverviewMeWhy?The Media and Technology Team
• Hiring• Leading• Team Dynamics
Mia and Workplace CultureDiversity, Inclusion, Equity, Accessibility
Robert Delaunay , Saint-Séverin, 1909, Minneapolis Institute of Art, The William Hood Dunwoody Fund, 47.7
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Session OverviewMeWhy?The Media and Technology Team
• Hiring• Leading• Team Dynamics
Mia and Workplace CultureDiversity, Inclusion, Equity, Accessibility
These slides will be available: http://www.slideshare.net/dhegley/presentations
He talks really fast!
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artsmia.org
Douglas Hegley
Director of Media and Technology
Minneapolis Institute of Art
@dhegley
http://www.slideshare.net/dhegley
Image Soure: http://static.comicvine.com/uploads/original/11113/111131358/3367143-road-runner3.jpg
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Psychology? This leadership strategy needs some serious
analysis
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"The secret of my success is that we have gone to exceptional lengths to hire the best people in the world."
Steve Jobs
Image Source: http://images.boomsbeat.com/data/images/full/209/jobs-jpg.jpg
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VUCAVolatilityUncertaintyComplexityAmbiguity
Winding River, (1890) Edgar Degas, Minneapolis Institute of Art , 2009.19.1
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VUCA primeVision – purpose is greater than a perfect plan
Understanding – listen so that you can respond
Clarity– see through the fog, respond to what matters
Agility – communicate and change quickly
Adapted from https://growthandprofit.me/2013/07/04/how-to-manage-volatility-uncertainty-complexity-and-ambiguity-part-2/
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Leading … Leadership with a Capital L
artsmia.org
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“One does not ‘manage’ people. The task is to lead people. And the goal is to make productive the specific strengths and knowledge of every individual.”- Peter Drucker
Image source: http://54ventures.com/demo-images/fuse-slide-4-11-1800x800.jpg
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Adapted from: http://changingminds.org/disciplines/leadership/articles/manager_leader.htm
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Adapted from: http://changingminds.org/disciplines/leadership/articles/manager_leader.htm
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Adapted from: http://changingminds.org/disciplines/leadership/articles/manager_leader.htm
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The Media and Technology Team at Mia
artsmia.org
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IT
?
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20Image Source: http://thepaleodiet.co.za/wp-content/uploads/2016/04/5YrsLaterLogo3.gif
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Image Source: http://seapointcenter.com/wp-content/uploads/2014/03/Top-Down-Leaders-Pyramid.jpg
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24Image Source: http://king6socialstudies.weebly.com/uploads/2/1/8/7/21875770/8409138_orig.jpg
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Image source: https://67.media.tumblr.com/f402261f3fab84f26569394ac61fbeaa/tumblr_obbx8xkk1E1vc3140o1_500.gif
GravityMovementMutual influenceOccasional
collisions!
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Hiring
artsmia.org
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Talent Strategy
Source: http://www.slideshare.net/reed2001/culture-1798664/20-Great_Workplace_isStunning_ColleaguesGreat_workplace
Source: http://media-cache-ec0.pinimg.com/736x/19/31/c4/1931c4c5bf554742059e13c69720a3
dd.jpg
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If you put fences around people, you get sheep. - William McKnight, first chairman of 3M
Charles-Emile Jacque, Shepherdess and Sheep, Fontainbleu, Minneapolis Institute of Art, 99.200.2
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Image Source: http://www.kwbwealth.com/content/team-member/KWB_managers.png
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Image Source: http://blogs.itpeoplecorp.com/wp-content/uploads/2015/09/ric-blog.jpg
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Mia and Workplace Culture
artsmia.org
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Attributed to Peter Drucker (but not found in any of his books!)
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Mia Workplace Culture ValuesGenerosity - you give praise freely
Agility - you think on your feet and can turn on a dime
Emotional Intelligence - you leave the drama in the artwork
Positive Energy - your smile is infectious
Drives Results - you keep your eyes on the ball, setting goals and achieving them
@dhegley
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Mia Workplace Culture Values in ActionGenerosityAgilityEmotional IntelligencePositive EnergyDrives Results
@dhegley
Job DescriptionsHiring PracticePerformance EvaluationsStaff Recognition
>
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Workplace culture, appliedCollaborative work environmentSelf-organized teamsTogether, toward common goalsAlignment with strategic plan
@dhegley
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• Don't wait for a leader to assign work - greater sense of ownership and commitment• Manage their own work as a group• Benefit from mentoring & coaching, but not from command & control• Communicate most with each other - and commitments are to project teams (not
management) • Improve their own skills and suggest innovative ideas & improvements• Normally become high-performing, measure greater job satisfactionAdapted from: https://scrumalliance.org/community/articles/2013/january/self-organizing-teams-what-and-how
Principles of self-organizing teams
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Cool Blue
Red Flag
Green Light
Gray Fog
High
High(Hard)
Low
Low(Easy)
Importance,Via STRATEGY
Difficulty, via practical
REALITY
Decision-Making
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Cool BlueDo a select few
Seek funding & partners(We wish we could do them all)
Risk: Too many at once (saying yes to everything)
Red FlagDo only if necessary
Stop! (or proceed with extreme caution)
(We wish we could have none)Risk: Bogs down & exhausts resources
Green LightDo these fast
Make a prioritized list, get moving
(We wish there were fewer)Risk: Resources pulled away from Cool
Blue
Gray FogDo only if there are
resources“Busy work” or dreamy
distractions(We wish we had more time)
Risk: People fall into it , esp. in times of stress
High
High(Hard)
Low
Low(Easy)
Importance,Via STRATEGY
Difficulty, via practical
REALITY
Decision-Making
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Diversity, Inclusion, Equity, Accessibility
artsmia.org
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GenderCultureRaceEthnicityGenerational / AgeCognitive styleBackgroundAnd more …
No two people are exactly the same …
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A diverse workplace is a more-effective workplace
• Better financial outcomes• Better problem-solving• Easier access to wider array of resources• Better aligned with increasingly diverse customer base
• But: hiring just to fill quotas doesn’t work
Source: http://www.gallup.com/businessjournal/166220/business-benefits-gender-diversity.aspx
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1. Orgs want to reduce bias2. Orgs keep using the same diversity efforts to do so3. Those efforts just don’t work4. Most diversity programs focus on controlling
behaviors (in essence, policing managers)5. Some studies show that approach actually makes it
worse6. Instead, effective programs engage staff in
developing solutions, increase their contact with women and minorities, and tap into the desire to look good to others
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Image Source: http://s1.dmcdn.net/Gq3Ek/1280x720-jDo.jpg
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A Suggested Reading List
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Thank you@dhegley
http://www.slideshare.net/dhegley/presentations
artsmia.org