2016 professional development benchmarking study support for... · 2017-04-04 · industry needs,...

1 | The Institutes Risk and Insurance Knowledge Group

2016 Professional Development

Benchmarking Study

The InstitutesEnterprise ResearchMarch 2016


Contents

Executive Summary ………………………. 3

Methodology ………………………………… 5

Detailed Findings

Familiarity

Brands ……………………………………………… 7

Designations ……………………………………. 8

Employer Support

CPCU …………………………………………………. 12

Conferment/Annual Meeting/CPCU Society 24

Program Completion/Exam Passed Bonus 38

Employer Support (Con’t)

Other Institutes’ Designations ……………….. 45

Program Completion/Exam Passed Bonus …………. 57

Non-Institutes Designations …………………… 93

College Programs ……………………………………. 101

Training & Development Budget Outlook 105

Appendices

Participating Employers ………………………… 107


Executive Summary

The Institutes, the leading provider of knowledge solutions for the risk management and insurance industry, have tracked the industry’s practices that support and promote professional education for over two decades. As part of its mission to provide knowledge to solve industry needs, The Institutes publishes the Professional Development Benchmarking Study, the only survey of employer support for professional development in the industry. The detailed support benchmarks developed as a result of this industry-wide survey are detailed in this report, available only to those organizations who participated in the Employer Support Survey (listed in Appendix A of this report).

To better understand the important dynamics of talent development, two important changes were made to the 2016 version of The Institutes’ Professional Development Benchmarking Study:

Support benchmarks were developed for all major industry designations globally, in addition to those offered by The Institutes.

In addition to Learning and Development (L&D) professionals, business managers with training and development decision making authority were also surveyed (“business decision makers” or BDMs). Where enlightening, benchmarks are reported for the two decision making groups separately, and in combination.

The above changes, and comparisons to prior year benchmarks, reveal some important trends in the industry’s attitudes toward professional development:

Leading Designation: The Institutes’ CPCU® designation ranks first in industry familiarity and employer support, with 95% of L&D professionals and more than 90% of business managers reporting that their employers pay 100% of required CPCU study materialsand exams. Only 71% of these same employers will provide tuition assistance for employees pursuing an MBA or equivalent Master’sdegree at a college. In addition, more than two-thirds of reporting organizations award a bonus for completing the CPCU.


Executive Summary

Policy versus Practice Gap: Business managers consistently report lower levels of support for professional development than L&D professionals. A variety of factors may account for this gap, but its pervasiveness indicates that actual professional development support as practiced at the student level typically does not fully exploit the amounts available under organizations’ official support policies.

Support Trends: A comparison of support policies reported by L&D professionals in 2016 to those reported in 2014 indicates that educational support levels have remained largely unchanged. There has been some slight tightening noted at the edges, such as for exam retakes and bonus awards. But payment for study materials and exams have been stable. And the outlook for 2017 is moderately positive: more L&D professionals report that their training and development budget increased in 2016 and expect further increases in 2017, than reported declines.

The Institutes plan to continue to enhance this industry-exclusive study in the future. In 2017, the data collection phase will be extended throughout the year, which will allow the capture of policy shifts over the year and enhance benchmark stability. Survey participants will receive updates to this report during the year as warranted by the volume and extent of changes to these benchmarks.


Methodology

Survey Methodology

• Report Period: Survey responses from October 26 - December 31, 2016

• Target Audiences:

L&D Professionals: individuals with L&D budget authority responsible for selecting and/or approving educational providers

Business Decision Makers: Management level professionals with L&D decision making authority for self and/or staff

• Sample size: 931 respondents (7% completion rate) at 484 employers (see Appendix A)

• Confidence interval: +/- 3% pts. at 95% confidence interval, full sample

• Small Samples: To protect the identities of respondents, cells with less than two respondents have been combined into the “Other” category. Categories with less than 20 respondents have been flagged as “small sample sizes.”


Detailed Findings: Brand Familiarity


Brand Familiarity

1.31

1.50

1.65

1.46

1.87

2.09

2.10

1.90

2.16

1.93

2.42

2.71

3.70

3.91

1.38

1.45

1.45

1.93

2.10

2.19

2.22

2.40

2.43

2.45

2.47

2.70

3.61

3.84

FERMA

CLM Alliance

Big Daddy

MyPath

Casualty Actuarial Society

The American College

WebCE

CEU

LOMA

National Alliance

IRMI

RIMS

CPCU Society

The Institutes

Average* Brand Familiarity

L&D Professionals

Business Decision Makers

* 1=Haven’t heard of it, 2=Heard of it, but know nothing about it, 3=Know it somewhat, 4=Know it well

Q. How familiar are you with the following organizations?


Familiarity with Institutes’ Designations

12%

47%

62%

87%

83%

90%

98%

41%

65%

75%

84%

88%

89%

94%

AIDA

AAI

AU

AIC

AINS

ARM

CPCU

L&D Professionals


Q. Have you heard of, or do you know about any of the following designations/ certifications?


Familiarity with Non-Institutes Risk Management/CSR Designations

7%

27%

28%

28%

45%

63%

55%

9%

32%

33%

34%

63%

67%

75%

RIMAP (Certified RiskManagement Professional)

ACS (Associate, Customer Service)

CPRM (Certified Personal RiskManager)

RIMS-CRMP (Certified RiskManagement Professional)

CISR (Certified Insurance ServiceRepresentatives)

CRM (Certified Risk Managers)

CIC (Certified InsuranceCounselors)

L&D Professionals




Familiarity with Non-Institutes Specialized or Non-P&C Designations

6%

8%

9%

10%

20%

23%

78%

10%

11%

14%

15%

26%

33%

73%

ERIS (Energy Risk and InsuranceSpecialist)

MLIS (Management LiabilityInsurance Specialist)

AFIS (Agribusiness and FarmInsurance Specialist)

ARA (Associate ReinsuranceAdministration)

CCP (Certified Claims Professional)

CRIS (Construction Risk andInsurance Specialist)

CLU (Chartered Life Underwriter)

L&D Professionals




Detailed Findings: Employer Support

for the CPCU/CPCU Society


L&D Professionals – CPCU Support

28%

28%

35%

67%

67%

66%

95%

95%

18%

13%

7%

8%

6%

10%

1%

1%

54%

59%

58%

25%

27%

24%

4%

4%

Exam fees – retakes

Non-Institutes study materials

Smart® QuizMe App

In-person classes

Online classes

Institutes supplemental studymaterials

Required books and studymaterials

Exam fees – first time

100% Less than 100% Not paid

Q. Please indicate the percentage of the costs associated with studying for CPCU courses that your organization will pay or reimburse:


L&D Professionals – CPCU Support by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 98% 100% 98% 98% 100% 100% 63%

Less than 100% 0% 0% 2% 2% 0% 0% 7%

Not Paid 2% 0% 0% 0% 0% 0% 30%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

CPCU: Required books and study materials

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 74% 79% 55% 65% 90% 50% 45%

Less than 100% 12% 4% 19% 6% 0% 50% 10%

Not Paid 14% 18% 26% 29% 10% 0% 45%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: Institutes Supplemental Study MaterialsL&D Professionals

* Small sample (<20)



Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 98% 100% 98% 98% 100% 100% 68%

Less than 100% 0% 0% 0% 2% 0% 0% 3%

Not Paid 2% 0% 2% 0% 0% 0% 29%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

L&D Professionals

CPCU: Exam Fees - 1st Time

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 21% 19% 20% 32% 50% 50% 26%

Less than 100% 19% 12% 25% 16% 17% 0% 11%

Not Paid 60% 69% 54% 52% 33% 50% 63%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: Exam Fees - retakeL&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 38% 31% 18% 33% 23% 50% 27%

Less than 100% 10% 4% 21% 10% 15% 50% 4%

Not Paid 53% 65% 61% 56% 62% 0% 69%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: Non-Institutes Study MaterialsL&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 63% 70% 73% 71% 70% 50% 48%

Less than 100% 14% 4% 7% 10% 4% 0% 3%

Not Paid 23% 26% 20% 18% 26% 50% 48%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: In person classesL&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 74% 79% 66% 63% 58% 50% 61%

Less than 100% 7% 0% 9% 8% 4% 0% 4%

Not Paid 19% 21% 25% 29% 38% 50% 36%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: Online classesL&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 37% 54% 31% 33% 32% 50% 27%

Less than 100% 11% 4% 8% 7% 0% 0% 8%

Not Paid 53% 42% 61% 60% 68% 50% 65%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: Smart QuizMe AppL&D Professionals



Business Decision Makers – CPCU Support

21%

27%

33%

58%

59%

66%

91%

92%

18%

9%

6%

7%

6%

6%

3%

1%

62%

63%

61%

35%

35%

28%

7%

7%



Smart® QuizMe App

In-person classes

Online classes







L&D Professionals and Business Decision Makers – CPCU Support by Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 56% 89% 97% 96% 99% 98% 78% 69% 92%

Less than 100% 22% 4% 1% 2% 1% 2% 0% 2% 2%

Not Paid 22% 7% 2% 2% 1% 0% 22% 29% 6%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Total (L&D Professionals & Business Decision Makers)

CPCU: Required books and study materials

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 44% 67% 81% 60% 70% 77% 56% 49% 66%

Less than 100% 22% 9% 2% 11% 5% 5% 22% 5% 7%

Not Paid 33% 24% 17% 29% 26% 18% 22% 46% 27%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-Institutes' Supplemental Study Materials

Support Level:




Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 67% 91% 98% 98% 98% 100% 78% 69% 93%

Less than 100% 11% 2% 0% 0% 1% 0% 0% 2% 1%

Not Paid 22% 8% 2% 2% 1% 0% 22% 29% 6%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-Exam Fees - 1st Time

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 22% 22% 15% 15% 34% 37% 44% 23% 23%

Less than 100% 44% 21% 13% 18% 23% 18% 0% 9% 18%

Not Paid 33% 57% 72% 67% 44% 45% 56% 68% 59%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-Exam fees - retake

Support Level:




Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 13% 30% 30% 28% 30% 25% 22% 22% 28%

Less than 100% 25% 9% 8% 15% 8% 12% 11% 4% 10%

Not Paid 63% 61% 62% 57% 61% 63% 67% 75% 62%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-Non-Institutes' Study Materials

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 33% 59% 70% 59% 68% 64% 43% 46% 61%

Less than 100% 22% 9% 9% 10% 5% 3% 0% 1% 7%

Not Paid 44% 32% 21% 31% 27% 32% 57% 52% 32%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-In person classes

Support Level:




Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 67% 69% 76% 53% 63% 63% 44% 51% 61%

Less than 100% 11% 5% 3% 11% 5% 2% 0% 3% 6%

Not Paid 22% 26% 21% 36% 32% 35% 56% 46% 33%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU-Online classes

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 38% 35% 47% 29% 35% 26% 44% 27% 33%

Less than 100% 13% 12% 5% 7% 6% 0% 0% 3% 6%

Not Paid 50% 53% 47% 64% 59% 74% 56% 71% 60%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU - Smart QuizMe App

Support Level:



L&D Professionals vs Business Decision Makers – Paying 100% of CPCU Costs

21%

27%

33%

58%

59%

66%

91%

92%

28%

28%

35%

67%

67%

66%

95%

95%



Smart® QuizMe App

In-person classes

Online classes




L&D Professionals




L&D Professionals - Paying 100% of CPCU Costs - 2016 vs 2014

37%

63%

63%

67%

93%

94%

28%

67%

67%

66%

95%

95%


In-person classes

Online classes




2016

2014



New Designee Annual CPCU Conferment Support

35%

59%

60%

61%

44%

21%

21%

19%

21%

20%

20%

20%

Guest expenses

New Designee’s travel expenses

New Designee’s hotel and meals

New Designee’s meeting fees

Yes (L&D Pro) No (L&D Pro) Don't know (L&D Pro)

Q. Does your organization pay expenses for a new CPCU to attend the annual CPCU Conferment Ceremony and the CPCU Society’s Annual Meeting?

40%

58%

59%

61%

42%

26%

25%

24%

19%

16%

16%

16%

Guest expenses

New Designee’s hotel and meals

New Designee’s travel expenses

New Designee’s meeting fees

Yes (BDM) No (BDM) Don't know (BDM)

BDM=Business Decision Maker


L&D Professionals - New Designee Annual CPCU Conferment Support by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 32% 72% 74% 74% 74% 0% 35%

No 32% 14% 11% 17% 6% 0% 35%

Don't know 36% 14% 15% 9% 19% 100% 29%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: New Designee Meeting FeesL&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 27% 72% 74% 72% 74% 0% 35%

No 39% 17% 11% 17% 6% 0% 39%

Don't know 34% 10% 15% 11% 19% 100% 26%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: New Designee Hotel/MealsL&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 25% 72% 72% 72% 74% 0% 35%

No 41% 17% 13% 17% 6% 0% 39%

Don't know 34% 10% 15% 11% 19% 100% 26%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: New Designee Travel ExpensesL&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 2% 43% 47% 49% 43% 0% 19%

No 64% 39% 40% 37% 30% 50% 55%

Don't know 34% 18% 13% 14% 27% 50% 26%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: New Designee Guest ExpensesL&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 22% 45% 24% 33% 19% 50% 1%

No 40% 31% 58% 50% 52% 0% 2%

Don't know 38% 24% 18% 17% 29% 50% 1%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU: New Designee Cash Alternative to Annual Meeting TripL&D Professionals



L&D Professionals and Business Decision Makers - New Designee Annual CPCU

Conferment Support by Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 44% 34% 70% 74% 73% 75% 33% 26% 61%

No 22% 37% 17% 13% 17% 10% 33% 48% 22%

Don't know 33% 29% 13% 13% 10% 16% 33% 27% 17%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU: New Designee Meeting Fees

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 44% 28% 65% 73% 73% 73% 33% 24% 58%

No 22% 42% 22% 13% 18% 11% 33% 51% 24%

Don't know 33% 30% 14% 14% 10% 16% 33% 24% 17%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU: New Designee Hotel/Meals

Support Level:





Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 44% 28% 68% 73% 71% 75% 33% 24% 59%

No 22% 41% 20% 14% 18% 10% 33% 51% 24%

Don't know 33% 30% 13% 13% 11% 16% 33% 24% 17%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU: New Designee Travel Expenses

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 44% 4% 47% 53% 52% 43% 22% 8% 38%

No 22% 70% 35% 33% 32% 31% 44% 67% 43%

Don't know 33% 26% 17% 14% 15% 26% 33% 25% 19%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU: New Designee Guest Expenses

Support Level:





Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes. 22% 20% 39% 37% 35% 19% 11% 1% 28%

No 44% 50% 33% 45% 48% 53% 56% 82% 50%

Don't know 33% 31% 28% 19% 17% 28% 33% 16% 23%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

CPCU: New Designee Cash Alternative to Annual Meeting TripTotal (L&D Professionals & Business Decision Makers)

Support Level:



L&D Professionals – New Designee Annual CPCU Conferment Support – 2016 vs 2014

48%

69%

35%

61%

Guest expenses

New Designee meeting fees

2016

2014



L&D Professionals vs Business Decision Makers – Annual Meeting or Alternative Award

24%

7%

31%

38%

15%

10%

22%

54%

Neither

Cash bonus only

Both cash bonus and conferment trip

Conferment trip only

L&D ProfessionalsBusiness Decision Makers

Q. Does your organization pay expenses for a new CPCU to attend the annual CPCU Conferment Ceremony and the CPCU Society’s Annual Meeting? Does your organization offer a cash (or other) alternative for a designee to choose instead of attending conferment?

20%

34%

21%

25%

20%

40%

36%

4%

More Than $2,500

$1,001 to $2,500

$501 to $1,000

$500 or less

Q. Amount of cash alternative?


L&D Professionals – Annual Meeting or Alternative Award – 2016 vs 2014

10%

16%

59%

15%

15%

10%

22%

54%

Neither

Cash bonus only

Both cash bonus and conferment trip

Conferment trip only

2016

2014


Does your organization offer a cash (or other) alternative for a designee to choose instead of attending conferment?


L&D Professionals vs. Business Decision Makers – Existing CPCU Society Membership and

Annual Meeting Attendance Support

24%

82%

9%

3%

67%

15%

Pay employee registration andtravel expenses to attend the

Annual Meeting?

Pay annual dues for CPCU Societymembership?

Yes (L&D Pro) Partial (L&D Pro) No (L&D Pro)

Q. For existing CPCUs, does your company:

19%

69%

7%

4%

74%

27%

Pay employee registration andtravel expenses to attend the

Annual Meeting?

Pay annual dues for CPCU Societymembership?

Yes (BDM) Partial (BDM) No (BDM)

BDM=Business Decision Maker


L&D Professionals – Existing CPCU Society Membership and Annual Meeting Attendance

Support by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 8% 21% 21% 32% 30% 100% 25%

Partial 15% 10% 7% 0% 19% 0% 14%

No 77% 69% 72% 68% 52% 0% 61%

Grand Total 100% 100% 100% 100% 100% 100% 100%

CPCU: Existing CPCUs - Annual Meeting registration and trip expensesL&D Professionals

Support Level:

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Yes 85% 76% 81% 88% 96% 100% 55%

Partial 3% 10% 2% 0% 0% 0% 10%

No 13% 14% 17% 12% 4% 0% 34%

Grand Total 100% 100% 100% 100% 100% 100% 100%

CPCU: Existing CPCUs - Annual Society DuesL&D Professionals

Support Level:



L&D Professionals and Business Decision Makers – Existing CPCU Society Membership

and Annual Meeting Attendance Support by Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 13% 11% 22% 21% 26% 30% 25% 17% 21%

Partial 0% 11% 7% 5% 7% 11% 0% 12% 8%

No 88% 79% 72% 74% 67% 60% 75% 71% 72%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

CPCU: Existing CPCUs - Annual Meeting registration and trip expensesTotal (L&D Professionals & Business Decision Makers)

Support Level:

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

Yes 38% 64% 67% 79% 88% 90% 63% 45% 73%

Partial 0% 4% 7% 3% 1% 2% 0% 6% 4%

No 63% 32% 26% 18% 11% 9% 38% 49% 23%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

CPCU: Existing CPCUs - Annual Society DuesTotal (L&D Professionals & Business Decision Makers)

Support Level:



L&D Professionals – Existing CPCU Society Membership and Annual Meeting Attendance

Support – 2016 vs. 2014

23%

75%

23%

82%

Pay employee registration and travel expenses toattend the Annual Meeting?

Pay annual dues for CPCU Society membership?

2016

2014

Q. For existing CPCUs, does your company:


L&D Professionals vs. Business Decision Makers – CPCU Program Completion/Exam Passed

Bonus

8%

24%

16%

19%

33%

4%

28%

24%

15%

29%

% of salary

Over $1000

$501-$1,000

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the CPCU designation program:

12%

13%

76%

14%

18%

68%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the CPCU program:


L&D Professionals – CPCU Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 28% 15% 14% 21% 26% 0% 55%

$500 or less 15% 4% 19% 15% 15% 0% 0%

$501-$1,000 18% 11% 33% 17% 30% 0% 0%

Over $1000 26% 44% 19% 29% 19% 50% 7%

% of salary 0% 15% 2% 2% 4% 0% 7%

Don't know 13% 11% 14% 15% 7% 50% 31%

Grand Total 100% 100% 100% 100% 100% 100% 100%

CPCU: CPCU Program Completion Bonus

L&D Professionals

Support Level:



L&D Professionals – CPCU Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 67% 48% 66% 48% 48% 50% 73%

$100 or less 13% 4% 17% 19% 37% 0% 0%

Over $100 8% 37% 9% 17% 7% 0% 0%

Don't know 13% 11% 9% 15% 7% 50% 27%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

CPCU: CPCU Exams Passed Award



L&D Professionals and Business Decision Makers – CPCU Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 0% 35% 19% 14% 23% 31% 22% 70% 27%

$500 or less 0% 12% 5% 28% 19% 14% 0% 2% 16%

$501-$1,000 0% 12% 7% 22% 21% 24% 0% 4% 16%

Over $1000 71% 24% 28% 22% 25% 17% 44% 5% 22%

% of salary 14% 3% 30% 1% 1% 7% 0% 1% 6%

Don't know 14% 15% 11% 13% 11% 7% 33% 17% 13%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

CPCU Completion Bonus




L&D Professionals and Business Decision Makers – CPCU Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 71% 67% 63% 72% 57% 45% 33% 83% 65%

$100 or less 0% 12% 5% 11% 21% 31% 11% 2% 13%

Over $100 14% 8% 21% 8% 13% 19% 22% 1% 11%

Don't know 14% 13% 11% 9% 9% 5% 33% 13% 11%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


CPCU Exam Passed Bonus

Support Level:



L&D Professionals – CPCU Program Completion/Exam Passed Bonus – 2016 vs.

2014

8%

36%

21%

11%

24%

4%

28%

24%

15%

29%

% of salary

Over $1000

$501-$1,000

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the CPCU designation program:

21%

20%

59%

14%

18%

68%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the CPCU program:



for Other Institutes Designations


L&D Professionals– AINS, AIC, ARM, AU, AAI, AIDA Support

27%

27%

32%

63%

64%

64%

93%

93%

8%

15%

7%

6%

8%

7%

2%

2%

65%

58%

61%

32%

28%

29%

5%

5%



Smart® QuizMe App

Online classes

In-person classes





Q. Please indicate the percentage of the costs associated with studying for other Institutes courses (AINS, AIC, ARM, AU, AAI or AIDA) that your organization will pay or reimburse:


L&D Professionals– AINS, AIC, ARM, AU, AAI, AIDA Support by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 100% 100% 95% 98% 100% 100% 60%

Less than 100% 0% 0% 3% 2% 0% 0% 7%

Not Paid 0% 0% 2% 0% 0% 0% 33%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Non-CPCU Institutes' Designations: Required Books and Study Materials

Support Level:

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 77% 74% 60% 63% 71% 50% 39%

Less than 100% 3% 7% 13% 6% 0% 50% 11%

Not Paid 21% 19% 27% 31% 29% 0% 50%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Institutes Supplemental Study Materials

Support Level:

L&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 100% 100% 95% 98% 100% 100% 61%

Less than 100% 0% 0% 2% 2% 0% 0% 6%

Not Paid 0% 0% 3% 0% 0% 0% 32%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Exam Fees - First Time

Support Level:

L&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 23% 21% 19% 34% 44% 50% 24%

Less than 100% 13% 14% 25% 12% 15% 0% 7%

Not Paid 65% 64% 56% 54% 41% 50% 69%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Exam Fees - Retakes

Support Level:

L&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 25% 27% 25% 35% 20% 50% 21%

Less than 100% 11% 0% 13% 4% 8% 50% 24%

Not Paid 64% 73% 62% 60% 72% 0% 4%

Grand Total 100% 100% 100% 100% 100% 100% 72%

Non-CPCU Institutes' Designations: Non-Institutes' Study Materials

Support Level:

L&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 63% 67% 70% 71% 62% 50% 44%

Less than 100% 13% 4% 6% 10% 4% 0% 7%

Not Paid 25% 30% 24% 19% 35% 50% 48%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: In-Person Classes

Support Level:

L&D Professionals




Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 71% 78% 65% 60% 50% 50% 52%

Less than 100% 7% 0% 5% 8% 4% 0% 7%

Not Paid 22% 22% 30% 31% 46% 50% 41%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Online Classes

Support Level:

L&D Professionals

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

100% 37% 48% 28% 29% 35% 50% 22%

Less than 100% 9% 4% 6% 9% 0% 50% 4%

Not Paid 54% 48% 66% 62% 65% 0% 74%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Smart Quizme App

Support Level:

L&D Professionals



Business Decision Makers – AINS, AIC, ARM, AU, AAI, AIDA Support

21%

28%

32%

54%

56%

65%

90%

91%

15%

7%

5%

7%

6%

7%

3%

1%

64%

65%

63%

39%

38%

28%

7%

8%



Smart® QuizMe App

In-person classes

Online classes







L&D Professionals and Business Decision Makers – AINS, AIC, ARM, AU, AAI, AIDA Support

by Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 75% 88% 93% 96% 99% 98% 78% 68% 91%

Less than 100% 13% 4% 1% 2% 1% 2% 0% 3% 2%

Not Paid 13% 7% 6% 2% 1% 0% 22% 29% 6%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: Required Books and Study MaterialsTotal (L&D Professionals & Business Decision Makers)

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 63% 65% 70% 63% 73% 68% 44% 47% 64%

Less than 100% 13% 8% 9% 10% 4% 3% 33% 6% 8%

Not Paid 25% 27% 21% 28% 23% 28% 22% 47% 28%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: Institutes Supplemental Study MaterialsTotal (L&D Professionals & Business Decision Makers)





Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 75% 90% 93% 98% 98% 98% 78% 67% 92%

Less than 100% 13% 3% 1% 0% 1% 0% 0% 5% 1%

Not Paid 13% 7% 6% 2% 1% 2% 22% 28% 7%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Exam Fees - First Time

Support Level:


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 25% 23% 17% 15% 33% 33% 44% 24% 23%

Less than 100% 38% 14% 13% 16% 20% 16% 0% 7% 15%

Not Paid 38% 63% 71% 69% 47% 51% 56% 69% 62%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Exam Fees - Retakes

Support Level:






Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 14% 26% 31% 30% 27% 23% 22% 26% 27%

Less than 100% 29% 10% 5% 10% 5% 7% 11% 4% 8%

Not Paid 57% 64% 64% 60% 69% 70% 67% 71% 65%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Non-Institutes' Study Materials

Support Level:


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 38% 58% 67% 55% 66% 57% 38% 42% 58%

Less than 100% 25% 12% 4% 7% 5% 3% 0% 8% 7%

Not Paid 38% 29% 29% 38% 29% 40% 63% 49% 35%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: In-Person Classes

Support Level:






Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 63% 66% 69% 52% 60% 59% 44% 47% 58%

Less than 100% 25% 9% 4% 6% 6% 2% 0% 6% 6%

Not Paid 13% 25% 27% 42% 34% 39% 56% 47% 36%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: Online Classes

Support Level:


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 50% 33% 42% 28% 34% 27% 44% 27% 32%

Less than 100% 0% 10% 8% 5% 5% 0% 11% 1% 5%

Not Paid 50% 56% 50% 66% 62% 73% 44% 71% 62%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Non-CPCU Institutes' Designations: Smart Quizme App

Support Level:



L&D Professionals vs. Business Decision Makers – AINS, AIC, ARM, AU, AAI,

AIDA – Paying 100% of Costs

28%

21%

33%

56%

55%

65%

91%

90%

27%

27%

32%

63%

64%

64%

93%

93%



Smart® QuizMe App

Online classes

In-person classes




L&D Professionals




L&D Professionals – AINS, AIC, ARM, AU, AAI, AIDA – Paying 100% of Costs -

2016 vs. 2014

37%

67%

94%

93%

27%

64%

93%

93%





2016

2014



L&D Professionals vs. Business Decision Makers – AINS –Program Completion/Exam Passed

Bonuses

1%

6%

44%

49%

2%

6%

48%

44%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AINS designation program:

6%

14%

80%

6%

22%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AINS designation program:


L&D Professionals – AINS – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 44% 28% 29% 29% 38% 0% 61%

$500 or less 38% 44% 53% 40% 46% 50% 7%

$501-$1,000 6% 12% 5% 6% 4% 0% 0%

Over $1000 0% 0% 0% 0% 0% 0% 0%

% of salary 0% 0% 0% 2% 4% 0% 4%

Don't know 13% 16% 13% 23% 8% 50% 29%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

L&D Professionals

Non-CPCU Institutes' Designations: AINS Completion Bonus



L&D Professionals – AINS – Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 65% 56% 65% 52% 48% 50% 76%

$100 or less 15% 16% 15% 25% 44% 0% 0%

Over $100 9% 12% 5% 6% 0% 0% 0%

Don't know 12% 16% 15% 17% 7% 50% 24%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Non-CPCU Institutes' Designations: AINS Exams Passed Award

Support Level:



L&D Professionals and Business Decision Makers – AINS – Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 0% 54% 32% 24% 30% 46% 38% 70% 38%

$500 or less 40% 27% 22% 50% 47% 43% 13% 9% 37%

$501-$1,000 0% 4% 18% 2% 4% 2% 13% 1% 5%

Over $1000 0% 0% 0% 0% 0% 0% 0% 0% 0%

% of salary 0% 1% 0% 1% 1% 2% 0% 1% 1%

Don't know 60% 13% 28% 23% 18% 7% 38% 18% 20%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: AINS Completion Bonus

Support Level:




L&D Professionals and Business Decision Makers – AINS – Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 60% 74% 65% 70% 62% 51% 50% 84% 68%

$100 or less 0% 14% 13% 10% 22% 39% 0% 1% 15%

Over $100 20% 4% 7% 5% 5% 5% 13% 1% 5%

Don't know 20% 8% 15% 15% 11% 5% 38% 13% 12%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Non-CPCU Institutes' Designations: AINS Exams Passed Award

Support Level:



L&D Professionals – AINS – Program Completion/Exam Passed Bonuses –

2016 vs. 2014

4%

8%

51%

37%

2%

6%

48%

44%

% of salary

Over $500

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AINS designation program:

9%

28%

63%

6%

22%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AINS designation program:


L&D Professionals vs. Business Decision Makers – AIC – Program Completion/

Exam Passed Bonuses

1%

13%

42%

44%

2%

12%

47%

39%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AIC designation program:

7%

13%

80%

6%

22%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AIC designation program:


L&D Professionals – AIC – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 41% 30% 24% 24% 25% 0% 56%

$500 or less 31% 39% 47% 47% 46% 0% 4%

$501-$1,000 9% 9% 7% 8% 8% 50% 4%

Over $1000 0% 9% 2% 0% 0% 0% 0%

% of salary 0% 0% 0% 0% 13% 0% 4%

Don't know 19% 13% 21% 22% 8% 50% 32%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

Non-CPCU Institutes' Designations: AIC Completion Bonus



L&D Professionals – AIC – Exams Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 70% 57% 67% 51% 42% 50% 76%

$100 or less 6% 13% 14% 27% 50% 0% 0%

Over $100 6% 17% 4% 6% 0% 0% 0%

Don't know 18% 13% 16% 16% 8% 50% 24%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: AIC Exams Passed AwardL&D Professionals

Support Level:



L&D Professionals and Business Decision Makers – AIC – Program Completion Bonus by

Organization Type


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 0% 49% 24% 19% 26% 35% 33% 76% 33%

$500 or less 13% 24% 18% 48% 53% 41% 0% 7% 35%

$501-$1,000 63% 7% 29% 5% 7% 4% 22% 1% 9%

Over $1000 13% 0% 4% 1% 0% 0% 0% 0% 1%

% of salary 0% 0% 1% 1% 0% 9% 0% 1% 1%

Don't know 13% 20% 23% 27% 14% 11% 44% 15% 20%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Support Level:

Non-CPCU Institutes' Designations: AIC Completion Bonus


L&D Professionals and Business Decision Makers – AIC – Exams Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 63% 71% 67% 69% 61% 48% 44% 85% 67%

$100 or less 0% 11% 10% 10% 23% 39% 0% 1% 14%

Over $100 25% 4% 8% 5% 7% 6% 11% 1% 6%

Don't know 13% 13% 14% 16% 9% 7% 44% 12% 13%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: AIC Exams Passed Award

Support Level:




L&D Professionals – AIC – Program Completion/Exam Passed Bonuses –

2016 vs. 2014

3%

12%

51%

34%

2%

12%

47%

39%

% of salary

Over $500

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AIC designation program:

9%

28%

63%

6%

22%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AIC designation program:


L&D Professionals vs. Business Decision Makers – ARM – Program Completion/

Exam Passed Bonuses

1%

12%

38%

49%

2%

14%

47%

37%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the ARM designation program:

7%

12%

81%

6%

21%

73%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the ARM designation program:


L&D Professionals – ARM – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 37% 19% 25% 24% 29% 58%

$500 or less 26% 50% 45% 47% 50% 8%

$501-$1,000 18% 12% 9% 8% 4% 0%

Over $1000 3% 8% 2% 0% 4% 0%

% of salary 0% 0% 0% 2% 4% 4%

Don't know 16% 12% 20% 18% 8% 31%

Grand Total 100% 100% 100% 100% 100% 100%

Support Level:

L&D Professionals

Non-CPCU Institutes' Designations: ARM Completion Bonus



L&D Professionals – ARM – Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 73% 54% 67% 51% 44% 72%

$100 or less 5% 12% 15% 29% 48% 0%

Over $100 8% 19% 0% 6% 0% 0%

Don't know 15% 15% 18% 14% 8% 28%

Grand Total 100% 100% 100% 100% 100% 100%

L&D Professionals

Non-CPCU Institutes' Designations: ARM Exams Passed Award

Support Level:



L&D Professionals and Business Decision Makers – ARM – Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 0% 47% 22% 25% 28% 36% 25% 75% 35%

$500 or less 33% 20% 26% 39% 50% 44% 13% 8% 32%

$501-$1,000 33% 11% 24% 4% 6% 2% 13% 1% 8%

Over $1000 17% 2% 3% 1% 0% 2% 13% 0% 2%

% of salary 0% 2% 0% 1% 1% 2% 0% 1% 1%

Don't know 17% 18% 24% 31% 15% 15% 38% 15% 21%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:


Non-CPCU Institutes' Designations: ARM Completion Bonus



L&D Professionals and Business Decision Makers – ARM – Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 83% 73% 63% 71% 61% 50% 38% 85% 68%

$100 or less 0% 9% 10% 8% 23% 38% 0% 1% 13%

Over $100 17% 6% 10% 3% 6% 5% 25% 1% 5%

Don't know 0% 12% 16% 18% 11% 7% 38% 13% 14%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Non-CPCU Institutes' Designations: ARM Exams Passed Award

Support Level:



L&D Professionals – ARM – Program Completion/Exam Passed Bonuses –

2016 vs. 2014

4%

9%

52%

35%

2%

14%

47%

37%

% of salary

Over $500

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the ARM designation program:

9%

29%

62%

6%

21%

73%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the ARM designation program:


L&D Professionals vs. Business Decision Makers – AU –Program Completion/

Exam Passed Bonuses

1%

10%

38%

51%

2%

7%

52%

39%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AU designation program:

7%

16%

77%

4%

24%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AU designation program:


L&D Professionals – AU – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 33% 29% 26% 27% 29% 58%

$500 or less 37% 50% 53% 49% 54% 4%

$501-$1,000 7% 8% 7% 4% 4% 4%

Over $1000 0% 0% 0% 0% 0% 0%

% of salary 0% 0% 0% 2% 4% 4%

Don't know 22% 13% 14% 18% 8% 29%

Grand Total 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: AU Completion Bonus

L&D Professionals



L&D Professionals – AU – Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 71% 54% 67% 51% 42% 76%

$100 or less 7% 17% 16% 29% 50% 0%

Over $100 4% 13% 0% 6% 0% 0%

Don't know 18% 17% 16% 14% 8% 24%

Grand Total 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: AU Exams Passed AwardL&D Professionals

Support Level:



L&D Professionals and Business Decision Makers – AU – Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 0% 49% 27% 28% 26% 37% 43% 73% 37%

$500 or less 0% 23% 25% 42% 53% 46% 0% 7% 35%

$501-$1,000 0% 5% 23% 3% 7% 2% 29% 0% 7%

Over $1000 0% 0% 0% 0% 0% 0% 0% 0% 0%

% of salary 0% 1% 0% 1% 1% 2% 0% 2% 1%

Don't know 100% 22% 25% 27% 13% 13% 29% 18% 20%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Support Level:

Non-CPCU Institutes' Designations: AU Completion Bonus



L&D Professionals and Business Decision Makers – AU – Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 0% 76% 63% 66% 62% 44% 57% 82% 65%

$100 or less 0% 9% 12% 13% 24% 42% 0% 2% 16%

Over $100 100% 3% 8% 4% 7% 6% 14% 2% 5%

Don't know 0% 13% 16% 18% 8% 8% 29% 14% 13%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: AU Exams Passed Award




L&D Professionals – AU – Program Completion/ Exam Passed Bonuses –

2016 vs. 2014

3%

8%

50%

39%

2%

7%

52%

39%

% of salary

Over $500

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AU designation program:

8%

28%

64%

4%

24%

72%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AU designation program:


L&D Professionals vs. Business Decision Makers – AAI – Program Completion/

Exam Passed Bonuses

1%

9%

34%

56%

1%

5%

43%

51%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AAI designation program:

3%

12%

85%

2%

22%

76%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AAI designation program:


L&D Professionals – AAI – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 46% 25% 34% 40% 24% 62%

$500 or less 20% 56% 38% 37% 52% 10%

$501-$1,000 9% 6% 3% 0% 5% 0%

Over $1000 0% 0% 0% 0% 0% 0%

% of salary 0% 0% 0% 0% 0% 5%

Don't know 26% 13% 25% 23% 19% 24%

Grand Total 100% 100% 100% 100% 100% 100%

Support Level:

L&D Professionals

Non-CPCU Institutes' Designations: AAI Completion Bonus



L&D Professionals – AAI – Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 69% 63% 65% 49% 38% 82%

$100 or less 6% 19% 13% 29% 43% 0%

Over $100 3% 6% 0% 3% 0% 0%

Don't know 22% 13% 23% 20% 19% 18%

Grand Total 100% 100% 100% 100% 100% 100%

L&D Professionals

Non-CPCU Institutes' Designations: AAI Exams Passed Award

Support Level:



L&D Professionals and Business Decision Makers – AAI – Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 50% 49% 29% 33% 34% 37% 0% 76% 42%

$500 or less 0% 21% 27% 33% 43% 39% 33% 8% 29%

$501-$1,000 0% 7% 19% 1% 4% 3% 0% 0% 5%

Over $1000 0% 0% 0% 0% 0% 0% 0% 0%

% of salary 0% 1% 0% 1% 0% 0% 0% 2% 1%

Don't know 50% 21% 25% 32% 19% 21% 67% 14% 23%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%


Non-CPCU Institutes' Designations: AAI Completion Bonus

Support Level:



L&D Professionals and Business Decision Makers – AAI – Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 100% 78% 67% 68% 66% 39% 33% 88% 69%

$100 or less 0% 6% 13% 7% 23% 39% 0% 2% 13%

Over $100 0% 1% 6% 1% 3% 8% 0% 0% 3%

Don't know 0% 15% 13% 23% 9% 13% 67% 10% 15%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: AAI Exams Passed Award




L&D Professionals – AAI – Program Completion/ Exam Passed Bonuses –

2016 vs. 2014

5%

7%

50%

38%

1%

5%

43%

51%

% of salary

Over $500

$500 or less

No Bonus

2016 2014

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AAI designation program:

8%

28%

64%

2%

22%

76%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AAI designation program:


L&D Professionals vs. Business Decision Makers – AIDA – Program Completion/

Exam Passed Bonuses

0%

9%

36%

55%

2%

3%

45%

50%

% of salary

Over $500

$500 or less

No Bonus


Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the AIDA designation program:

2%

20%

78%

1%

23%

76%

Over $100

$100 or less

No Award

Q. Please indicate the amount (if any) you organization awards as a bonus for PASSING AN EXAM in the AIDA designation program:


L&D Professionals – AIDA – Program Completion Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No bonus 50% 30% 36% 40% 33% 50%

$500 or less 17% 40% 39% 36% 47% 17%

$501-$1,000 8% 0% 4% 0% 0% 0%

Over $1000 0% 0% 0% 0% 0% 0%

% of salary 0% 0% 0% 0% 7% 8%

Don't know 25% 30% 21% 24% 13% 25%

Grand Total 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: AIDA Completion Bonus

L&D Professionals



L&D Professionals – AIDA – Exam Passed Bonus by Organization Type

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

No award 75% 50% 70% 48% 40% 85%

$100 or less 0% 20% 7% 32% 40% 0%

Over $100 0% 10% 0% 0% 0% 0%

Don't know 25% 20% 22% 20% 20% 15%

Grand Total 100% 100% 100% 100% 100% 100%

Non-CPCU Institutes' Designations: AIDA Exams Passed Award

Support Level:

L&D Professionals



L&D Professionals and Business Decision Makers – AIDA – Program Completion Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 59% 24% 41% 33% 39% 0% 59% 40%

$500 or less 12% 24% 30% 47% 44% 100% 12% 32%

$501-$1,000 6% 14% 2% 2% 0% 0% 0% 4%

Over $1000 0% 0% 0% 0% 0% 0% 0% 0%

% of salary 0% 0% 0% 0% 6% 0% 6% 1%

Don't know 24% 38% 27% 19% 11% 0% 24% 24%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100%


Non-CPCU Institutes' Designations: AIDA Completion Bonus

Support Level:



L&D Professionals and Business Decision Makers – AIDA – Exam Passed Bonus by

Organization Type

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No award 76% 52% 70% 56% 39% 100% 78% 62%

$100 or less 0% 19% 5% 33% 44% 0% 0% 17%

Over $100 0% 5% 0% 0% 0% 0% 6% 1%

Don't know 24% 24% 26% 12% 17% 0% 17% 19%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Non-CPCU Institutes' Designations: AIDA Exams Passed Award





for Non-Institutes Designations


L&D Professionals – Non-Institutes Designation Support

72%

72%

93%

95%

4%

4%

2%

1%

24%

25%

5%

4%

All Non-Institutes Designations

Most Recognized (by >50%) Non-Institutes Designations

Memo: Other Institutes Designations

Memo: CPCU


Q. Please indicate the percentage of the costs associated with studying for the following designations that your organization will pay or reimburse:


L&D Professionals vs. Business Decision Makers – Non-Institutes Designations –

Paying 100% of Costs

63%

65%

91%

92%

72%

72%

93%

95%


Most Recognized (by >50%) Non-InstitutesDesignations


Memo: CPCU


Q. Please indicate the percentage of the costs associated with studying for the following designations that your organization will pay or reimburse:


L&D Professionals – Non-Institutes Designation Support by Organization Type


Brokerage/

Agency

International

insurance company

National insurance

company

Regional insurance

company

State-specific

insurance company

Reinsurance

company* Other

100% 83% 77% 77% 70% 63% 75% 51%

Less than 100% 3% 2% 5% 3% 0% 0% 7%

Not Paid 14% 21% 18% 27% 37% 25% 42%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

Most Recognized (by >50%) Non-Institutes' Designations:

Brokerage/

Agency

International

insurance company

National insurance

company

Regional insurance

company

State-specific

insurance company

Reinsurance

company* Other

100% 83% 82% 76% 71% 64% 75% 51%

Less than 100% 4% 4% 5% 3% 0% 0% 6%

Not Paid 13% 14% 19% 26% 36% 25% 44%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

All Non-Institutes' Designations:


L&D Professionals and Business Decision Makers – Non-Institutes Designation Support by

Organization Type


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

100% 72% 72% 72% 71% 68% 62% 47% 68%

Less than 100% 9% 1% 4% 5% 1% 0% 6% 5%

Not Paid 19% 28% 24% 24% 31% 38% 47% 27%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Support for costs of studying for Most Recognized (by > 50%) Non-Institutes DesignationsTotal (L&D Professionals & Business Decision Makers)

Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company Other

Grand

Total

100% 69% 73% 71% 70% 64% 76% 48% 67%

Less than 100% 9% 1% 4% 5% 1% 0% 4% 5%

Not Paid 23% 26% 25% 25% 35% 24% 48% 28%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Support for costs of studying for All Non-Institutes DesignationsTotal (L&D Professionals & Business Decision Makers)


L&D Professionals – Non-Institutes Designations - Program Completion Bonuses

36%

35%

37%

71%


Most Recognized (by >50%) Non-Institutes Designations


Memo: CPCU

% Awarding Completion Bonus for Designation

Q. Please indicate the amount (if any) your organization awards as a bonus for COMPLETING the following designation programs:


L&D Professionals – Non-Institutes Designations - Program Completion Bonuses by

Organization Type


Brokerage/

Agency

International

insurance company

National insurance

company

Regional insurance

company

State-specific

insurance company

Reinsurance

company* Other

No bonus 65% 61% 53% 65% 62% 25% 90%

$500 or less 24% 20% 32% 27% 25% 0% 3%

$501-$1,000 6% 15% 9% 4% 6% 25% 2%

Over $1000 4% 1% 3% 2% 5% 0% 0%

% of salary 1% 3% 4% 2% 2% 50% 4%

Grand Total 100% 100% 100% 100% 100% 100% 100%

L&D Professionals

Support Level:

Most Recognized (by >50%) Non-Institutes' Designations: Completion Bonus

Brokerage/

Agency

International

insurance company

National insurance

company

Regional insurance

company

State-specific

insurance company

Reinsurance

company* Other

No bonus 64% 64% 54% 63% 55% 25% 89%

$500 or less 28% 19% 35% 30% 35% 0% 5%

$501-$1,000 6% 13% 5% 2% 4% 25% 1%

Over $1000 2% 3% 2% 1% 4% 0% 0%

% of salary 0% 2% 4% 2% 2% 50% 5%

Grand Total 100% 100% 100% 100% 100% 100% 100%

Support Level:

All Non-Institutes' Designations: Completion BonusL&D Professionals


L&D Professionals and Business Decision Makers – Non-Institutes Designations - Program

Completion Bonuses by Organization Type


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 100% 66% 67% 54% 64% 69% 59% 90% 67%

$500 or less 0% 23% 12% 34% 25% 25% 12% 6% 22%

$501-$1,000 0% 6% 15% 7% 9% 3% 18% 0% 7%

Over $1000 0% 3% 2% 3% 2% 2% 0% 1% 2%

% of salary 0% 3% 4% 2% 1% 1% 12% 3% 2%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

Most Recognized (by > 50%) Non-Institutes Program Completion Bonuses



L&D Professionals and Business Decision Makers – Non-Institutes Designations - Program

Completion Bonuses by Organization Type (Con’t.)


Adjusting

firm*

Brokerage/

Agency

International

insurance

company

National

insurance

company

Regional

insurance

company

State-specific

insurance

company

Reinsurance

company* Other

Grand

Total

No bonus 100% 65% 68% 56% 62% 64% 56% 88% 66%

$500 or less 0% 25% 10% 35% 27% 30% 13% 7% 23%

$501-$1,000 0% 4% 14% 5% 7% 2% 9% 0% 5%

Over $1000 0% 3% 4% 2% 2% 4% 6% 2% 3%

% of salary 0% 3% 3% 2% 1% 1% 16% 2% 2%

Grand Total 100% 100% 100% 100% 100% 100% 100% 100% 100%

Support Level:

All Non-Institutes Program Completion Bonuses




for College Programs


L&D Professionals – College Programs - Support

2%

3%

3%

5%

6%

6%

53%

62%

64%

40%

29%

27%

Other graduate degrees

MBA or equivalent Master’s degrees

Undergraduate degrees

Online In-person Both None

Q. Does your organization provide tuition assistance for employees’ pursuit of college programs for:


Business Decision Makers – College Programs - Support

1%

1%

1%

2%

5%

4%

49%

61%

63%

48%

33%

32%




Online In-person Both None



L&D Professionals vs. Business Decision Makers - College Programs – Paying

None of Costs

48%

33%

32%

40%

29%

27%




L&D Professionals




Detailed Findings: L&D Budget Outlook


L&D Professionals vs. Business Decision Makers – Training & Development

Budget Outlook

7%

6%

6%

6%

70%

72%

13%

14%

4%

2%

2016

2017

Significant decrease (>-10%) Slight decrease (-5-10%) About the same Slight increase (+5-10%) Significant increase (>10%)

Q. How does your training and development budget for 2016 compare with 2015?What is the outlook for 2017?

6%

6%

5%

6%

77%

75%

8%

10%

4%

3%

2016

2017

Significant decrease (>-10%) Slight decrease (-5-10%) About the same Slight increase (+5-10%) Significant increase (>10%)


L&D Professionals


Appendix A: Participating Employers


Participating Employers

21st Century Insurance Super Group Ally Insurance Armed Forces Insurance Borden Perlman Insurance

Aaa Michigan American Agricultural Ins Co Armfield, Harrison, & Thomas Bouchard Insurance

Acadia Insurance Company American Auto Club Ins Agency Arthur J Gallagher and Company Bowen Miclette & Britt LLC

Ace/Chubb Limited Us American Family Mutual Ins Co Assa Compania De Seguros Brethren Mutual Insurance Co

ACUITY American Modern Ins Group Asset Security Inc Brickstreet Insurance

Advantage Insurance Ltd American Risk Management Assurance Brightway Insurance

Agency Insurance Brokers Inc. AmeriHealth Casualty Services Assurant Group - Miami Brotherhood Mutual Ins Co

Agri-Services Agency Llc Ameriprise Auto & Home Ins Assuredpartners Of Indiana Burns & Wilcox Ltd

AIG AMICA Mutual Insurance Co Asurion Burns & Wilcox Ltd Home Office

AIG Private Client Group Amtrust Auto Club Enterprises Ins Grp California Casualty Mgmt Co

AIG Property & Casualty Anderson Brockwell Agency Inc Auto Owners Insurance Company California State Auto Association

AIPSO AON Benfield Inc Bankers Financial Corporation Cameron Insurance Companies

Albarka Insurance Co. Aon Cee BB&T Insurance Services Inc Cameron Mutual Insurance Company

Al-Futtaim Willis Co Llc Aon Risk Services Inc Beacon Mutual Ins Co Capitol Indemnity Corporation

Alk-Abelló A/S Arch Insurance Company Berkley Agribusiness Risk Spec Catlin Insurance

Alliant Insurance Services Arch Insurance Group Inc Berkley Mid-Atlantic Group Cbiz Benefits & Insurance Serv

Allianz Global Corp Spec AG Archer A Associates Inc Bf&M Management Ltd CC Services Inc

Allied World Assurance Company Argo Group Bliss Mcknight Inc Ccmsi

Allstate Insurance Company Argo Group International Bloomin Brands Centauri Specialty Insurance Company

Allstate-Personal Lines Arise Incorporated BMW Central Arizona Project



Central Ins Companies Conifer Holdings Donald J. Fager and Associates F A Peabody

Century Insurance Group Continental Western Group Dongbu Insurance Co. Ltd. Farm Bureau Mutual of Idaho

Chola Ms Gic Continental Western Ins Co Educational Service Dist 112 Farm Bureau of Michigan

Chubb Group of Insurance Companies Cooperativa De Seguros EFU General Insurance Ltd Farmers Alliance Mutual Ins Co

Chubb Limited Co-Operative Insurance Cos Electric Insurance Company Farmers Group

Church Mutual Ins Co CopperPoint Mutual Ins Co Elements Prop Ins Co Farmers Group Austin

Cincinnati Insurance Board Coseo Agency Inc EMC Insurance Companies Farmers Group Columbus

Cincinnati Insurance Co. Cothrom Llc Emc Insurance Companies Home Office Farmers Group Lake Mary

Citizens Property Insurance Coverra Insurance Services Emerson Reid and Co. Inc. Farmers Group Los Angeles

City County Insurance Services Coverys Pmg-Underwriting Empire Insurance Recruiters Farmers Insurance Workathome

City Of Charlotte NC Crawford & Company Encompass Insurance Farmers Mutual Fire Ins Salem County

City Of Eugene Crete Carrier Corporation Endurance Group Farmers Mutual of Tennessee

City Of Westminster Crossdomain Solutions Pvt Ltd Endurance Specialty Insurance Ltd. Farmers Olathe Service Ops

City Utilities Of Springfield CSAA Insurance Exchange Engle Hambright & Davies Farmers Wilmington DE

Civil Service Employees Ins Co (Cse Ins Grp) CSC FSG Asia/Pacific Erie Insurance Group Fcci Insurance Company

Clark State Community College Csx Corporation Ernst & Young Llp Federated Mutual Group

CNA Financial Corporation Dahlmeier Insurance Agency Esurance Federated Mutual Insurance Co

CodeObjects Dart Container Corporation Eustis Insurance & Benefits Federated Rural Elec Ins

Columbia Insurance Group Debbie'S Staffing Exl Service.Com(India) Pvt Ltd First Insurance Co of Hawaii

Concord Group Ins. Companies Dempsey & Siders Agency Exponential Investigation Ser. Flood & Peterson Insurance



Florida Peninsula Insurance Geico-Virginia Beach Haas & Wilkerson Horton Group

FM Global Gen Re Corporation Hale & Associates Housing Authority Insurance Gr

Forsyth County Government Genpact Hanover Excess & Surplus Inc. Hudson & Muma Inc

Frankenmuth Mutual Georgia Farm Bureau Ins Cos Harden Huntington Insurance Inc

Franklin Mutual Group Georgia School Boards Assn Harford Mutual Iat Kansas City

Freisenbruch-Meyer Group Germania Insurance Companies Harleysville Insurance Idaho Industrial Commission

Frontline Insurance Managers Global Risk Solutions Hartford Financial Svcs Group IFEBP

Gainsco Auto Insurance Gowrie Barden & Brett Hartford Steam Boiler Grp IMT Insurance Company

Gallagher Operations Support Graham Company Hartman Agency Ind Ins Agts of IL

Gallagher Operations Support Services Pvt Ltd Grand Pacific Resorts Hastings Mutual Independent Ins Agents of TX

GEICO Great American Insurance HCC Insurance Holdings Inc Independent Ins Agts of NC

GEICO - Indianapolis Great American Insurance Companies Hinduja Global Solutions Independent Ins Agts of NY

Geico Geico-Regvi Great American Insurance Group Hiscox Inc Infinity Insurance Company

GEICO-Buffalo Great Bay Community College Hitachi America Ltd. Ingram Initiative Incorporated

GEICO-Dallas Great West Casualty Co HMS Insurance Associates Insurance Consulting Assoc

Geico-Fredericksburg Greater New York Mutual Hochheim Prairie Farm Mutual Insurance Education and Training Associates, LLC

Geico-Macon Grinnell Mutual Group Hofstra University Insurance Library Assoc Boston

Geico-Plaza Grinnell Mutual Reinsurance Company Homeowners Choice Insurance Insure-Ed

Geico-San Diego Gunn-Mowery Llc Horace Mann Ins Company Intersafe Inc.

Geico-Tucson H U Dove & Company Inc Horace Mann Ins Group Interwest Insurance



Ironshore Holdings Liberty Mutual Markel Underwriting Managers Misr Insurance Company

Iroquois Ins Group Liberty Mutual Agency Markets Marsh (Singapore) Missouri Dept of Insurance

ISO/Verisk Analytics Liberty Mutual Insurance Companies Marsh Inc Missouri Farm Bureau

J Meyers Insurance Group Liberty Tire Marysville Mutual Insurance Co Mitsui Sumitomo Ins Co Ltd.

J S Johnson & Co Ltd Licata Risk Advisors Masco Contractor Services MJ Insurance

J. Smith Lanier & Co Lockton Companies Massachusetts Assn of Ins Agts Mj Schuetz Insurance Service

Jacobson Group Louisiana Farm Bureau Mavic Insurance Inc Morris & Reynolds Insurance

Jamaica International Ins Lovitt & Touche Inc Mc Lean Insurance Agency Motorists Insurance Group

James River Insurance Company LoVullo Associates Inc McAndrew Risk Management Inc. Mountain West Farm Bureau

Johnson Risk Management Madison Plains High School McClone Agency Muckleshoot Indian Tribe

Kb Insurance Magis Insurance Group, LLC Mckee Risk Management Inc Munich Reinsurance America

Keenan & Associates Maine Municipal Association Meadowbrook Insurance Group Mutual Assurance Society Of Va

Kingstone Insurance Company Majesco Mennonite Mutual Ins Co Mutual of Enumclaw Ins Co

Kinsale Insurance Co Maran Corporate Risk Assoc. Mercury Insurance Group NAGICO Insurances

Knight Insurance Services Markel Merriam Insurance Agency National Flood Services

Kraus-Anderson Insurance Markel American Insurance Mhbt National Interstate Insurance

L. V. Toole Insurance Agency Markel Corporation Group Michigan Assoc of Ins Agents Nationwide Agribusiness

Lawley Service Markel Firstcomp Michigan Millers Mutual Nationwide Insurance Company

Lexington Markel Insurance Company Midwest Family Mutual Insur Co Natl Assn of Ind Insurers

Lexon Insurance Company Markel Insurance Southeast Milbank Insurance Company Naugatuck Savings Bank



NC Farm Bureau Insurance Co Patra Corp. R & R Insurance Services Inc Samsung Fire & Marine Ins Co

Ncacc Risk Management Pools Patriot Insurance Company RAM Mutual Insurance Co. Sanctuary Insurance Company

NCCI Holdings Inc. Paynewest Insurance Inc. RCM&D Inc Savage Services

Nevada Division of Insurance Pearl Carroll & Associates Rehder Y Asociados Sawgrass Mutual Insurance

New Jersey Manufacturers Pekin Insurance Company Renaissance Reinsurance Ltd Secura Insurance Company

New Jersey Manufacturers Ins Pemco Insurance Companies Republic Underwriters Ins Co Sedgwick

NIF Group Penn National Insurance Repwest Insurance Company Seibels Bruce Group

Nodak Mutual Insurance Philadelphia Insurance Company RGA Reinsurance Selective Insurance Group Inc

North American Solutions Philadelphia Insurance Company Richards Allstate Agency Seneca Insurance Company Inc.

North Star Mutual Insurance Co Pinellas County Bocc Risk Management Solutions Inc Rms Sentry Insurance

Northeast Agencies Inc Precision Castparts Corp Risk Placement Services Inc Servco Insurance Services

Northeast Delta Dental Preferred Mutual Risk Specialists Companies Inc Seven Corners Insurance Soluti

Ny Central Mutual Fire Ins Co Princeton Insurance Company Rli Insurance Company Shelter Insurance Companies

Oac (M) Bhd. Pritchard and Jerden Inc Royal & Sun Alliance Shenberger Insurance Services

Occidental Petroleum Corp Proassurance Companies Royal State Financial Corp Sierra Specialty Ins Services

Oge Energy Corp Progressive Insurance Rsi International Inc Simon Paston & Sons Agency

Ohio Dominican University ProMutual Group Rue Insurance Sisc

Ohio FAIR Plan Underwrt Assoc Putnam Assurance & Risk Svcs Russell Bond & Co., Inc. Society Ins A Mutual Co

Ohio Mutual Insurance Grp QBE Insurance Ltd Safety Insurance Socius Insurance Services

Pakistan Reinsurance Co. Ltd. Quincy Mutual Fire Ins Co Saint Leo University South Carolina Farm Bureau



South Carolina Farm Bureau Grp State Farm Zone 7 Heartland Tilden and Associates Vaaler Insurance Incorporated

Southern California School Risk Management State Farm Zone 8 Mid-America Tolman & Wiker Insurance Serv Van Meter Ins Agency

Southern Farm Bureau Grp State of Alaska Div of Ins Tompkins Insurance Agency Vanliner Insurance Company

Southern Farm Bureau Grp Colorado State Of Nevada Tower Group Companies Victor O Schinnerer and Company

Southern Farm Bureau Grp Florida State Office Of Risk Mgmt Travelers Virginia Commonwealth Univ

St John's University Superior Adjusting Inc. Travelers Companies Inc. Walgreens Boots Alliance

St Josephs University Swiss Re America Corp Tri State Insurance Agency Wallace/Welch/Willingham

Starr Companies TASB Risk Management Fund Triangle Companies Wawanesa General Ins Co

State Auto Insurance Companies Tawuniya Turner & Assoc Ins Agency Wayne Mutual Insurance

State Farm Texas Dept of Insurance Uber Technologies, Inc. Wells Fargo Insurance Services

State Farm Co Zone 13 Texas Texas Farm Bureau Mutual Ins Unique Insurance Company West Bend Mutual

State Farm Mutual Auto Ins Co Texas Mutual Insurance Co United Fire & Casualty Western National Mutual

State Farm Zone 1 California Texas State Office Risk Mgm United India Insurance Co.Ltd. Westfield Insurance

State Farm Zone 10 Northeast Texas Windstorm Ins Assoc United Services Auto Association/USAA Willis Towers Watson

State Farm Zone 11 Pacific Nw Thames Batre Insurance Univ Of Texas -HSCH Wortham Insurance & Risk Mgmt

State Farm Zone 12 Southern The Burnham System, Inc. University of Alabama Xchanging

State Farm Zone 14 Corporate The Jessup Group University Of Alaska Yokogawa

State Farm Zone 3 Central The Ryan Agency USAA Zenith Insurance Co Home Office

State Farm Zone 4 Florida The Safegard Group Inc. Utica First Insurance Company Zenith Insurance Company

State Farm Zone 5 Great Lakes Third Point Reinsurance Ltd. Utica National Insurance Group Zurich

State Farm Zone 6 Great Westrn ThompsonBaker Agency Inc. UW-Oshkosh Zurich American Insurance

2016 professional development benchmarking study support for... · 2017-04-04 · industry needs,...

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