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2016 North American Compact AutomotiveAntennas for Satellite BroadbandNew Product Innovation Award
2016
BEST PRACTICES RESEARCH
© Frost & Sullivan 2016 2 “We Accelerate Growth”
Contents
Background and Company Performance ........................................................................ 3
Industry Challenges .............................................................................................. 3
New Product Attributes and Customer Impact .......................................................... 3
Conclusion........................................................................................................... 7
Significance of New Product Innovation ......................................................................... 8
Understanding New Product Innovation ......................................................................... 8
Key Benchmarking Criteria .................................................................................... 9
Best Practice Award Analysis for Kymeta Corporation ...................................................... 9
Decision Support Scorecard ................................................................................... 9
New Product Attributes ....................................................................................... 10
Customer Impact ............................................................................................... 10
Decision Support Matrix ...................................................................................... 11
The Intersection between 360-Degree Research and Best Practices Awards ..................... 12
Research Methodology ........................................................................................ 12
Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices ................................................................................................................. 13
About Frost & Sullivan .............................................................................................. 14
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Background and Company Performance
Industry Challenges
The wireless communications industry is marked by frequent technology advances and
upgrades. Wireless communication systems can be broadly classified into mobile networks
and satellite networks. Currently, automotive Original Equipment Manufacturers (OEMs)
use mobile network technologies such as 3rd Generation (3G), 4th Generation Long Term
Evolution (4G LTE), 4G LTE-Advanced (4G LTE-A), and 5th Generation (5G) to implement
telematics, connected cars, Vehicle-to-Vehicle (V2V) communication, and Vehicle-to-
Infrastructure (V2I) communication systems. Predominantly available 4G LTE-A
technology which is prevalent in connected cars offers a speed of about 100 Megabits per
second (Mbps) which is 3 times faster than 4GLTE, latency of 10–15 milliseconds, and a
bandwidth of 100 megahertz (MHZ). While the technical capabilities of 5G networks are
not yet proven, they are expected to cover the features offered by 3G and 4G systems
with increased network coverage, data security and also warrant high infrastructure costs.
Nonetheless, wireless mobile networks grapple with various challenges stemming from
factors such as inadequate network coverage, increased latency, security risks and with a
limitation that smartphones can communicate with only one mobile tower at a point of
time.
Currently, automotive OEMs and Tier 1 suppliers are experimenting to upgrade from 4G to
5G System. In 2015, LG and Intel have partnered to develop 5G telematics technology for
smart cars. LG is an exclusive supplier of vehicle telematics for General Motors’ 4G OnStar
telematics system. Furthermore, in 2015 Delphi tested its capability in developing
autonomous driving model with Audi Q5. The pilot vehicle drove 3,400 miles from San
Francisco to New York in 9 days was equipped with 6 long-range radars, 4 short-range
radars, 3 vision-based cameras, 6 Light Detection and Ranging (LIDAR) sensors, and 1
localization system.
Disruptive satellite broadband technology has several advantages over other wireless
communication networks as smart antennas can communicate with more than 300
satellites in various orbits at the same point of time without a drop in connection. Frost &
Sullivan expects satellite broadband technology to replace wireless mobile network
technology going forward.
Kymeta® Corporation, which spun out from Intellectual Ventures in 2012, offers satellite
broadband communication, both unicast and multicast solutions that can be used across
automotive, maritime, and aviation sectors. Kymeta seeks to tap growth opportunities in
this fiercely competitive market with the proven and tested, software-enabled and
compact satellite antenna technology that can be easily integrated into vehicles in the
manufacturing phase.
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New Product Attributes and Customer Impact
Headquartered in Redmond, Washington, Kymeta is a forerunner specializing in the
development and commercialization of the software-enabled satellite antenna for the
automotive satellite broadband industry. Some of the unique features of this device are -
flat, compact design, light weight, low power requirements and Over the Air [OTA]
programming.
Criterion 1: Match to Needs
Currently, automotive OEMs, Tier 1 suppliers, and service providers using wireless
communication networks face challenges such as network coverage issues stemming from
data congestion and poor network security as there are multiple data entry and exit
points. Kymeta’s mTenna® technology addresses this challenge by using electromagnetic
metamaterials and holographic approach to transmit signals from a moving vehicle to the
satellite spectrum, across different satellite constellations and orbits without any drop in
connection.
There is a growing concern among automotive OEMs with regard to the increasing cost of
software-related recalls and service recalls. An efficient way to address this challenge is by
implementing Software Over the Air (SOTA) / Firmware Over the Air (FOTA) updates.
Leveraging mobile network and Wi-Fi technologies for OTA update is suitable for vehicles
sold in limited numbers. Satellite communication is an ideal solution for vehicles
distributed globally and on a large scale as used in defense, aerospace, and government
sectors for secure data transfer. It is evident from the example that, in 2015 by
leveraging 3G and Wi-Fi technology, Tesla offered OTA update for 23,000 Model S
vehicles. Kymeta’s satellite broadband solution will help OEMs to address the mass market
challenges-for example, Toyota sold about 10 million vehicles globally and efficient OTA
update for the large scale distribution can be attained using satellite broadband
technology.
Criterion 2: Quality of Protection
Application security, authorized data entry and exit points, reduced attack vectors, source
system integration, network-based authentication and certification are some of the key
security parameters. OEMs, Tier 1 suppliers and new automotive ecosystem participants
are focusing to build secured solutions (OTA, connected car platform etc.) as consumers
and government agencies are concerned over the security aspects of the connected
vehicles. Kymeta has partnered with Intelsat for the implementation of satellite
communication (SATCOM) technology. Compliant with DoDI 8500.2 MAC Level I controls
and NIST 800-53 and ISO 27000 standards, Intelsat’s teleports continually assess
networks and infrastructures. From connected car perspective, Kymeta believes in
implementing security standards throughout the entire software development life cycle
(from design to execution). Kymeta's satellite-based solution is being designed to meet
the security criteria important to modern connected cars and offers the critical
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infrastructure for autonomous cars of tomorrow.
Kymeta’s Ku-band mTenna technology is optimized to use Intelsat’s Epic High Throughput
Satellite (HTS) platforms. Kymeta’s KyVault cache and proxy in-vehicle server,
reconstructs, authenticates and authorizes the data exchanged both inbound and
outbound to/from the vehicle. Encryption and decryption techniques are used to ensure
stable and secure communication. Cache memory in the server stores the frequently
retrieved information for recurring use, queues the data for transmission to data analytic
machines and records the unread data for future retrieval. Satellite communication and
Kymeta’s solution reduces hacking risks of remotely accessing the in-vehicle data in the
connected vehicles by about eight times compared to wireless mobile communication
networks, as the former involves the use of a single carrier and is a private network,
whereas the latter requires automakers to depend on multiple terrestrial carrier providers
for data transfer. In the case of the terrestrial mobile system every handset is a potential
security exposure. When compared with mobile networks, connected car security aspects
can be easily managed by adopting Kymeta’s satellite broadband technology.
Criterion 3: Design
Traditional satellite antennas are mechanically operated. They were large, heavy, and had
high implementation and maintenance costs. Wireless satellite broadband used in media
broadcasting reduces latency but requires the hardware—modem and a satellite dish—to
be mounted for transmitting signals. Such external hardware requirements, coupled with
the size and weight of the antennas, make traditional satellite antennas unsuitable for
passenger vehicles.
Kymeta addresses this challenge by offering compact and lightweight mTenna technology,
made of electromagnetic metamaterials arranged in a phased array like pattern. The
Kymeta antenna is electronically steered and uses a holographic approach to lock the
beam from satellites. This design helps the device to instantaneously and continually
transmit signals to and from satellites in different directions. Each antenna is 15.24
centimeters in diameter, half-an-inch thick, transmits up to 10 megabits of data per
second, receives up to 50 megabits per second and consumes less than 10 watts of
power. Throughput can be increased by adding more modules.
Kymeta teamed with consumer electronic display manufactures to manufacture low-cost
satellite antennas for high-speed connectivity. Three years of intensive collaboration with
Sharp have led Kymeta to a product design that can be manufactured utilizing Sharp’s
existing liquid crystal production capabilities. The automotive industry will benefit from this
technology as satellite antennas are widely deployed in consumer devices- with billions of
dollar investments in infrastructure and R&D, Kymeta and Sharp are able to mass-produce
antennas on a wider scale. Considering connected car and smart homes use cases,
automotive industry will rely on cost effective solutions. This means that functionality that
previously costs tens of thousands of dollars and more is now available at a consumer price
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point. Going forward, Kymeta envisages a scenario where automotive ecosystem and
consumers will never notice the communication/infrastructure cost.
Kymeta has strengthened its foothold in the automotive industry by implementing the
software-enabled mTenna satellite broadband technology in vehicle - 2016 Toyota Mirai
research vehicle, this project is currently in the pilot phase. Kymeta’s satellite antennas
are embedded and installed in the roofs of some of Toyota’s research vehicles in the
manufacturing phase. Their sophisticated design and easy implementation technique have
attracted partners and investors from different domains, such as Sharp for consumer
electronics, Toyota for automotive, Inmarsat and Intelsat for satellite communication.
Criterion 4: Customer Service Experience
In January 2016, Panasonic Avionics and Kymeta formed a partnership to implement the
mTenna technology for maritime vessels. Prototype testing is in the research and
development (R&D) phases, and commercialization is expected by 2017. Satellite
broadband technology for the automotive industry is at a nascent stage. In the
automotive vertical, Toyota Motor Corporation plans to leverage Kymeta’s solutions for
vehicle data management and provide its customers with improved vehicle connectivity.
Vehicle connectivity includes real-time navigation, live Highly Automated Driving (HAD)
maps, and infotainment with rich digital media content. In January 2016, Toyota
partnered with Kymeta and showcased a research vehicle, the Toyota Mirai fuel-cell
vehicle equipped with mTenna technology, at the North American International Auto Show
(NAIAS). Another Toyota research vehicle prototype (4Runner), toured America (from 7
February 2016 to 9 March 2016) across cities, towns, and rural areas, covering about
15,000 miles with no mobile network connectivity, which proves Kymeta’s mTenna
technology coverage capabilities and software efficiency.
Criterion 5: Price/Performance Value
Kymeta’s partners support the company in a variety of ways, from funding to technical
collaboration to global distribution. To manufacture mTenna technology, Kymeta has
partnered with Sharp, leveraging the latter’s proven expertise in manufacturing consumer
electronic devices. Kymeta’s solutions benefit OEMs by reducing their expenses toward
software recall using the OTA update technology. They further benefit potential customers
by saving them time and money, dispensing with the need to visit dealer service centers
for software and service recalls and provide a better driving experience. Furthermore
Kymeta’s solution provide huge volumes of data to support autonomous vehicles
Kymeta's ‘smart’ antenna system would allow the car to check around 300 satellites at
once delivering 4800 times the usable spectrum and overcomes the issue of mobile
network congestion and blockages. Kymeta has clear growth strategy for automotive
industry considering the future complex automotive use cases. They are making
investments in technology and process for sustained growth through various partnerships.
Kymeta plans to add more value to the growing connected car industry-current technology
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and wireless spectrum that is available will not meet the expected demand or the
expectation of speed, reliability and security that will accompany that demand. Kymeta
attracted OEMs, Tier 1 suppliers and investors across various industries as some of them
have invested/implemented their pilot solutions. Automotive industry especially connected
cars, autonomous vehicles and big data & analytics will require enhanced connectivity at
significantly faster data rates. Automotive OEMs are increasingly competing amongst
themselves to expand their customer base by providing advanced technologies focusing on
vehicle safety and security by offering features with minimal or no increase in vehicle
price. Kymeta’s implementation of mTenna technology is extremely cost-effective when
compared to 4G LTE and 5G. Kymeta with their overall performance using spectrum and
satellite along with significant investments from automotive and non-automotive industry
leaders has made substantial progress in the past three years.
Criterion 6: Brand Equity
Kymeta’s products and technology are innovative. Kymeta is supported by investors and
partners from various sectors. In the initial phase, the company received funding of $12
million in an investment round led by former Microsoft chairman Bill Gates, Lux Capital,
and Liberty Global. Mr. Gates is one of the active board members. Kymeta has partnered
with esteemed companies with proven track record in their specific sectors. Kymeta has
partnered with Intelsat for implementation of SATCOM and with the automotive OEM
Toyota for efficient vehicle data delivery and management. Toyota has invested $5 million
to enhance the efficiency of mTenna technology. Kymeta has partnered with Sharp to
manufacture its antenna technology. Panasonic, Intellian, and e3 Systems are working on
distribution and implementation of mTenna satellite technology for vessels in the maritime
industry. Honeywell and Inmarsat are working on deployment of Kymeta’s solutions to
monitor the operational efficiency of aircraft related to weather conditions, turbulence
data, and engine functionality in the aviation sector.
Kymeta has won the 2014 Washington Manufacturing Award for the midsize Emerging
Manufacturer and CNBC Disruptor 50 Award two years in a row. It was also nominated for
the 2015 GeekWire Innovation of the Year Award for its mTenna technology.
Conclusion
Satellite broadband in the automotive industry is expected to represent the future of
connected vehicle technologies. Kymeta has addressed the challenges faced by
automotive OEMs by enabling a global coverage and secure OTA updates. This innovative
product currently facilitating the connected car concepts is expected to extend its support
in future to autonomous vehicles.
With its strong overall performance, Kymeta Corporation has earned Frost & Sullivan’s
2016 Product Innovation Award.
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Significance of New Product Innovation Ultimately, growth in any organization depends upon continually introducing new products
to the market, and successfully commercializing those products. For these dual goals to
occur, a company must be best-in-class in three key areas: understanding demand,
nurturing the brand, and differentiating from the competition.
Understanding New Product Innovation Innovation is about finding a productive outlet for creativity—for consistently translating
ideas into high quality products that have a profound impact on the customer.
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Key Benchmarking Criteria
For the New Product Innovation Award, Frost & Sullivan analysts independently evaluated
two key factors—New Product Attributes and Customer Impact—according to the criteria
identified below.
New Product Attributes
Criterion 1: Match to Needs
Criterion 2: Reliability
Criterion 3: Quality
Criterion 4: Positioning
Criterion 5: Design
Customer Impact
Criterion 1: Price/Performance Value
Criterion 2: Customer Purchase Experience
Criterion 3: Customer Ownership Experience
Criterion 4: Customer Service Experience
Criterion 5: Brand Equity
Best Practice Award Analysis for Kymeta Corporation
Decision Support Scorecard
To support its evaluation of best practices across multiple business performance
categories, Frost & Sullivan employs a customized Decision Support Scorecard. This tool
allows our research and consulting teams to objectively analyze performance, according to
the key benchmarking criteria listed in the previous section, and to assign ratings on that
basis. The tool follows a 10-point scale that allows for nuances in performance evaluation;
ratings guidelines are illustrated below.
RATINGS GUIDELINES
The Decision Support Scorecard is organized by New Product Attributes and Customer
Impact (i.e., the overarching categories for all 10 benchmarking criteria; the definitions
for each criteria are provided beneath the scorecard). The research team confirms the
veracity of this weighted scorecard through sensitivity analysis, which confirms that small
changes to the ratings for a specific criterion do not lead to a significant change in the
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overall relative rankings of the companies.
The results of this analysis are shown below. To remain unbiased and to protect the
interests of all organizations reviewed, we have chosen to refer to the other key players
as Competitor 2 and Competitor 3.
DECISION SUPPORTSCORECARDFOR NEW PRODUCT INNOVATION AWARD
Measurement of 1–10 (1 = poor; 10 = excellent)
New Product Innovation
New Product Attributes
Customer Impact
Average Rating
KYMETA 9.3 9 9.1
Competitor1 8 7 7.5
Competitor2 7 6.5 6.7
New Product Attributes
Criterion 1: Match to Needs
Requirement: Customer needs directly influence and inspire the product’s design and
positioning
Criterion 2: Reliability
Requirement: The product consistently meets or exceeds customer expectations for
consistent performance during its entire life cycle
Criterion 3: Quality
Requirement: Product offers best-in-class quality, with a full complement of features and
functionality
Criterion 4: Positioning
Requirement: The product serves a unique, unmet need that competitors cannot easily
replicate
Criterion 5: Design
Requirement: The product features an innovative design, enhancing both visual appeal
and ease of use
Customer Impact
Criterion 1: Price/Performance Value
Requirement: Products or services offer the best value for the price, compared to similar
offerings in the market
Criterion 2: Customer Purchase Experience
Requirement: Customers feel like they are buying the most optimal solution that
addresses both their unique needs and their unique constraints
Criterion 3: Customer Ownership Experience
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Requirement: Customers are proud to own the company’s product or service, and have a
positive experience throughout the life of the product or service
Criterion 4: Customer Service Experience
Requirement: Customer service is accessible, fast, stress-free, and of high quality
Criterion 5: Brand Equity
Requirement: Customers have a positive view of the brand and exhibit high brand loyalty
Decision Support Matrix
Once all companies have been evaluated according to the Decision Support Scorecard,
analysts can then position the candidates on the matrix shown below, enabling them to
visualize which companies are truly breakthrough and which ones are not yet operating at
best-in-class levels.
DECISION SUPPORTMATRIX FOR NEW PRODUCT INNOVATION AWARD
High
Low
Low High
Customer Impact
New Product Attributes
Kymeta
Competitor1
Competitor2
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The Intersection between 360-Degree Research and Best Practices Awards
Research Methodology
Frost & Sullivan’s 360-degree research
methodology represents the analytical
rigor of our research process. It offers a
360-degree-view of industry challenges,
trends, and issues by integrating all 7 of
Frost & Sullivan's research methodologies.
Too often, companies make important
growth decisions based on a narrow
understanding of their environment,
leading to errors of both omission and
commission. Successful growth strategies
are founded on a thorough understanding
of market, technical, economic, financial,
customer, best practices, and demographic
analyses. The integration of these research
disciplines into the 360-degreeresearch
methodology provides an evaluation
platform for benchmarking industry players and for identifying those performing at best-
in-class levels.
360-DEGREE RESEARCH: SEEING ORDER IN THE CHAOS
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Best Practices Recognition: 10 Steps to Researching, Identifying, and Recognizing Best Practices Frost & Sullivan Awards follow a 10-step process to evaluate award candidates and assess
their fit with select best practice criteria. The reputation and integrity of the Awards are
based on close adherence to this process.
STEP OBJECTIVE KEY ACTIVITIES OUTPUT
1 Monitor, target, and screen
Identify award recipient candidates from around the globe
• Conduct in-depth industry research
• Identify emerging sectors • Scan multiple geographies
Pipeline of candidates who potentially meet all best-practice criteria
2 Perform 360-degree research
Perform comprehensive, 360-degree research on all candidates in the pipeline
• Interview thought leaders and industry practitioners
• Assess candidates’ fit with best-practice criteria
• Rank all candidates
Matrix positioning all candidates’ performance relative to one another
3
Invite thought leadership in best practices
Perform in-depth examination of all candidates
• Confirm best-practice criteria • Examine eligibility of all candidates
• Identify any information gaps
Detailed profiles of all ranked candidates
4
Initiate research director review
Conduct an unbiased evaluation of all candidate profiles
• Brainstorm ranking options • Invite multiple perspectives on candidates’ performance
• Update candidate profiles
Final prioritization of all eligible candidates and companion best-practice positioning paper
5
Assemble panel of industry experts
Present findings to an expert panel of industry thought leaders
• Share findings • Strengthen cases for candidate eligibility
• Prioritize candidates
Refined list of prioritized award candidates
6
Conduct global industry review
Build consensus on award candidates’ eligibility
• Hold global team meeting to review all candidates
• Pressure-test fit with criteria • Confirm inclusion of all eligible candidates
Final list of eligible award candidates, representing success stories worldwide
7 Perform quality check
Develop official award consideration materials
• Perform final performance benchmarking activities
• Write nominations • Perform quality review
High-quality, accurate, and creative presentation of nominees’ successes
8
Reconnect with panel of industry experts
Finalize the selection of the best-practice award recipient
• Review analysis with panel • Build consensus • Select winner
Decision on which company performs best against all best-practice criteria
9 Communicate recognition
Inform award recipient of award recognition
• Present award to the CEO • Inspire the organization for continued success
• Celebrate the recipient’s performance
Announcement of award and plan for how recipient can use the award to enhance the brand
10 Take strategic action
Upon licensing, company may share award news with stakeholders and customers
• Coordinate media outreach • Design a marketing plan • Assess award’s role in future strategic planning
Widespread awareness of recipient’s award status among investors, media personnel, and employees
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