2016 cv marzelle fineberg

Marzelle Fineberg - Registered Debt Collector - Reg Nr: 0089092/15

Curriculum Vitae

Marzelle Fineberg

Cell : 076 290 9161

Email : [email protected]

ID Nr : 751128 0026 088

Address : Hartbeespoort

Notice Period : 1 Week – Negotiable to immediately

Registered Debt Collector / Reg Nr : 0089092/15


PERSONAL DETAILS FIRST NAMES : Marzelle

SURNAME : Fineberg

I.D. NO : 751128 0026 088

DATE OF BIRTH : 28 November 1975

PHYSICAL ADDRESS : Hartbeespoort, Schoemansville

CELL NR : 076 290 9161

WORK NO : 076 290 9161

Email : [email protected]

HOME NO : 076 290 9161

MARITAL STATUS : Divorced

CHILDREN : None

NATIONALITY : South African / White Female

DRIVER LICENCE : Code 10 – C1

HEALTH : Smoker

EDUCATION

SCHOOL : Hoër Skool Alberton (1989; 1993)

STANDARD PASSED : STD 10 Matric

SUBJECTS PASSED: Afrikaans

English

Business Economics

Home Economics

Typing

Biology

LANGUAGES : Afrikaans – Fluent

English – Fluent


COMPANY: S & L Glass & Steel Services

POSITION HELD: Marketing - PERIOD: July 2014 – MAY 2015

• Creating New Company Profiles and Business plans.

• Email Marketing.

• Placing of all new adverts.

• Sourcing of new vendors.

• Vendor applications.

• Generating new clients.

• Generating of new potential business.

ASSISTING ON A TEMP BASIS WITHIN THE FAMILY BUSINESS

Reason for Leaving: I relocated to Hartbeespoort.

COMPANY: Mandirk - Rustenburg

POSITION HELD: External Debtors Clerk / Debt Collection- PERIOD: September 2013, March 2014

Duties:

- Debt Collections

- Final Demands

- Collecting of unpaid equipment / payments

• The position required physically driving to outstanding debtors account clients,

making payment arrangements with the clients.

• This includes corporate companies, small private listed business’s.

• Sorting out account / invoice queries at the company clients.

• Dealing with the financial directors of companies and arranging suitable payments

on the outstanding accounts.

Reason for Leaving: Due to the mine strikes in Rustenburg I was forced to resign due to a big

decrease in salary and could not afford it financially to stay on as an employee although I very

much enjoyed my position and work. Re-locate back to my parents in Germiston.

COMPANY: Mandirk - Rustenburg

POSITION HELD: Sales Admin Assistant - PERIOD: September 2013, November 2013

Duties:

Processing of Orders

Leave Request’s

Stationary

Supplier Quotes

Management of Stores

Managing of ordered stock to mines

Logging of orders on Syspro


COMPANY: S & L Glass & Steel Services

POSITION HELD: Marketing - PERIOD: July 2012, February 2013

Duties:

• Creating New Company Profiles and Business plans.

• Email Marketing.

• Placing of all new adverts.

• Sourcing of new vendors.

• Vendor applications.

• Seeking new clients.

• Generating of new potential business.

Reason for Leaving: Work opportunity in Rustenburg in Debt Collection.

COMPANY: Segal Smith Debt Collectors & Fineberg Debt Collectors (Own Business)

Registered with the National Credit Bureau

PERIOD: 1 June 2007 – 1 September 2013

Duties:

� Graphic Designs

� Print and Copy Centre on big scale.

� Pamphlet Designs

� Wedding Invitations Designs.

� Design of Business cards / Logo’s / All Company Stationary.

� Compiling Business Plans.

� Compiling Company Profiles.

� Generating Employment Contracts, Discussing with employees.

� Compiling of General Contracts.

� Leave Documentation.

� Black Listing / Debt Collecting.

� Tracing of Bad / Absconded Debtors

� Recruitment & Placements

� Photographer / Wedding Photo’s / Portraits.

� General Admin for Vendors on the Mines / Vendor Applications

� Invoicing.

� Generating Quotations for clients.

� Generating Certificates for Mining and General Companies.

� Pro-forma Invoices Monthly – General and Mining Vendors

� Processing of Orders with local Mines.

� Printing & Binding of Mining Documentation for vendor applications.

� Assisting small vendors with invoicing and billing structure with the

Mines.

� Selling of Shelf Companies.

� CC Amendments.

� Debt Collecting

� Black Listing Of Bad Debtors / Delisting of Bad Debtors.


1. Number plate enquiries

2. Marriage searches

3. Sourcing of legal spouse and dependent’s

4. Driver’s License Enquiry Incl. PDP

5. Criminal records without fingerprints

6. Criminal records with fingerprints

7. Matric SA verification

8. Academic verification (SA only)

9. Employment verification (SA only)

10. ID verification (SA only)

12. Vehicle asset search

13. Permanent Residency

14. ID verification and Fraud Listing

15. Cipro Company Search

16. Cipro Director Search

17. Repossession and tracing for Wes bank

18. Payment Arrangements

19. Registered as a Debt Collector with the SA Debt Council.

20. Repossession of vehicles for Wes bank

COMPANY: Lonmin - Marikana

POSITION HELD: Data Capture - PERIOD: 1 May 2012, 30 June 2012

Duties:

• Capturing of safety data sheets.

Only temp position – contracts were not renewed

Reason for leaving: contract position, due to safety reasons.

Strikes at Marikana

COMPANY: Zebenzani Labour Hire

POSITION HELD: Labour Hire Consultant - PERIOD: 1 March 2008, 30 June 2008

Duties:

• Recruiting new Labour Hire Staff

• Advertising & Marketing

• Arranging for Medicals.

• Arranging for Teba.

• Processing of Weekly time sheets.

• Invoicing for Recruitment staff to clients.

• Arranging of transfers of recruitment staff between local Mines in Rustenburg.

• Meeting with Mine Engineers, and arranging recruitment for new staff.

Reason for leaving: Assisted Personal Friends Zebenzani due to staff shortage


COMPANY: Metso Minerals

POSITION HELD: Logistics Stores & Shipping Controller - PERIOD: 1 April 2007, 30 June 2007

Duties

• Ordering of warehouse stock& Parts ordered by all Rustenburg Mines.

• Quotations

• Order Processing.

• Sales Reps & all Local Mines.

• Shipping & Delivery.

• Month End Billing.

• Purchase Order ETA’s.

Reason for leaving: To start my Own Business

COMPANY: National Data Systems / Bytes Specialized Services

POSITION HELD: Parts Control Clark / Logistics SPOC (Single Point of Contact)

PERIOD: March 1, 2003 -December 2005;

DUTIES:

• Meeting Customer service level agreements.

• Customer queries

• Part queries (Internal & External)

• Daily Statistics of parts movement countrywide.

• Overnight shipping for critical equipment.

• Arranging same day deliveries for part countrywide

• Liaising directly with client service coordinators.

• Liaising with account Managers regarding part escalations

• Updating Customer Calls on internal system.

• Requisitioning parts for technicians and branches (Ordering of Parts)

• Managing of technical staff parts.

• Distributing of technical parts to branches.

• Ordering op department stationary

• Handling of department annual leave forms

• Ware House Reports

• Branch Warehouse Reports

• Data Capturing

• Arranging and Assisting to Branch Stock takes

• Service Delivery

� Establish and maintain strong/positive communication links with key personnel/

� service engineers / Logistics Managers and Field Management Services &

� Support Personnel

� Commitment to deliver service excellence by efficient service and constant a

� awareness

� Play a key role in supporting the Service Delivery team in providing the Best in

� Class service to our common clients

� CSR Warehouse Queries

� Manage Escalations

� Sourcing of customer equipment for critical areas.


COMPANY: National Data Systems - Bytes Specialized Services

POSITION HELD: Administration Parts Control Clerk

PERIOD: August 12, 2002- February 2003

DUTIES:

• Sourcing of customer equipment

• Meeting Customer and Branch service agreements.

• Customer queries.

• Part Queries (Internal & External

• Daily Statistics for branches countrywide.

• Ordering of logistics parts


POSITION HELD: Call Centre Agent -PERIOD: April 2002; August 2002

DUTIES:

· Telephone queries

· Logging of onsite repair calls for all customer’s countrywide.

REASON FOR LEAVING: Company was restructured and was offered a

Better career opportunity within the company


POSITION HELD: Data Capture Clerk - PERIOD: 1 March 2001 - February 2002

DUTIES:

� Capturing of stock items

� Liaising with customers \ vendors

� Reconciling of Invoices for monthly payments

� Customer services

� Logging of service calls for customers with onsite equipment.

� Outsourcing of stock equipment and customer equipment to various vendors.

� Receiving of customer and stock units

� Miscellaneous office duties (Assisting Reception)

� Reception

� Answering of phones and taking messages.

� Ordering of office stationary.

� Receiving of customer equipment at reception help desk.

� Typing of letters and quotations and all secretarial duties

� Internal Sales.

� Approving of purchase orders.

� Purchase order processing.

� Processing equipment documentation to be scrapped. (Non repairable equipment)


COMPANY: Stream Computer Services

POSITION HELD: Telesales / Assistant to MD Secretary

PERIOD: October 2000 - February 2001

DUTIES:

� Administration of Company. Assistant to MD;s Secretary.

� Typing of documentation to MD / Quotations

� Sales of Products

� Responsible for delivery of products.

� Arranging Company meetings.

� All Black Empowerment Companies sales and appointments.

� Quotations for all computer equipment

� Service Delivery

� Arranging Company Benefit Functions.

� Approving Leave, sick benefits to employees.

� Purchase order processing

• REASON FOR LEAVING: Company closed / retrenched

COMPANY: Federal Express / FedEx

POSITION HELD: Call Centre Agent - PERIOD; April 1997 - November 2000

DUTIES:

� Answering of customer calls (200 - 300 per day)

� Customs clearance

� Customs Pre-clearance on, aircraft and medical shipments.

� Liaising with overseas branches for delivery and returns of critical items.

� Customer queries.

� Arranging of special deliveries

� Arranging of collections.

� Customer complaints.

� Telesales. (Opening of new accounts)

� Advising customers on shipping information. Documentation ECT.

� REASON FOR LEAVING: Was offered a career opportunity in the IT industry.

COMPANY: Auto Den

POSITION HELD: Reception / Debtors / Creditors /Invoicing

PERIOD; January 1996 & March 1997

DUTIES:

� Liaising with customers

� Booking Appointments (Gear locks / Alarm Systems)

� Hyundai

� Toyota

� Delta

� BMW

� Issuing Visa certificates for Insurance Companies

� Debtors & Credit Control

� Creditors & Credit Control

� Collections of Payments

Accessed Programs:


� Microsoft Word

� Microsoft Excel

� Microsoft Power Point

� Internet Explorer

� Microsoft Outlook

� D1; In-house Program to Bytes Specialized Services

� D1 Exports - In-house Program to Bytes Specialized Services

� Belltech Graphics

� Express Invoice

� Microsoft Word Email

� Credit Bureau – Tracing, ITC listings

� Company Profiles

� Business Plans

� Pastel – Not extended knowledge or proficiency

� Syspro

� Quadrem

� Syspro – Basic Knowledge

Reference Detail:

Mandirk – Rustenburg

Louis Britz – 014 597 0295

Gideon Knoetze – 011 412 1020

S&L Glass and Steel Services

Mr Nick Swart

011 902 4217 / 082 855 1120

Lonmin Plc

Mr Mike Goosen

+27 14 571 2266

+27 83 260 4423

[email protected]

Zebenzani Labour Hire

PiereSchutte– 0824827471

Metso Minerals

Burney

014 538 0211

National Data Systems

Mrs. Jeanette Van Der Spuy - Logistics Manager

Mr Fourie Van Der Merwe

Mr Deon Fourie

Mr Cobus Du Toit


Mrs Ethne Oelofse

011 373 4000

Federal Express / FedEx

Mrs; s Dale Johnson

011 923 8333 / 8000

Auto Den

Mr Tommy Roos

011 869 8998

Personal Abbreviation

I am very well presented and a well-outspoken personality.

I adjust very well to new environments and challenging areas. I perform at a high level

Without supervision. I fit well in a group environment as well on my own.

I am a people’s person, and enjoy working with people, and settle in very well in any

Working environment.

I find myself very loyal, hardworking and committed, and strive to perfection.

I prefer working in a pressured environment; I perform at my best under pressure.

I aim to succeed in everything I do. I have I high success rate in debt collecting, and

Enjoy doing work with a high pressure level.

I also enjoy the logistics area of a company, and enjoyed my various positions with Bytes

Specialized Solutions very very much.

I am self-motivated and driven to succeed in what I do, I enjoy exploring new companies and

learning new business strategies

My strong points are:

• Well-spoken in English & Afrikaans.

• Working & getting along very well with other people.

• A leader and a team player.

• Customer orientation.

• Patience & Consistency

• Neat and organized.

• Well planning and learning to adapt in a new environment.

• Taking leadership.

• Problem solving.

2016 cv marzelle fineberg

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