2015 user conference getting the most out of op april 23 & 25, 2015 presented by: rena lekfowitz...
TRANSCRIPT
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2015 User Conference
Getting the Most out of OP April 23 & 25, 2015
Presented by:
Rena Lekfowitz PA-CDirector of Training
EHR Session
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2015 Office Practicum User Conference
End Goal:
Practice Transformation!
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2015 Office Practicum User Conference
Agenda:
▪ Identify Hybrid Workflows▪ Identify features you have not yet
implemented▪ Identify obstacles to going 100%
electronic▪ Share strategies for implementing
electronic workflows
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2015 Office Practicum User Conference
Advantages of Going 100% Electronic
▪ Improve efficiencies▪ Reduce opportunities for medical
errors→ all patient data in one place
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2015 Office Practicum User Conference
Discussion:
What are other Benefits?
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2015 Office Practicum User Conference
Envision 100% Electronic Workflow
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2015 Office Practicum User Conference
Features to get you there...
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2015 Office Practicum User Conference
Let’s Start with an Analysis
Maybe we won’t go there….
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2015 Office Practicum User Conference
Instead Let’s Try a SWOT Analysis:
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2015 Office Practicum User Conference
Hands On:
▪ Complete your SWOT Worksheet independently (10min)
▪ Then meet with your group and develop strategies for electronic workflows (10 min)
▪ Write ideas on Flip Chart▪ Come together to share
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2015 Office Practicum User Conference
Group Discussion:
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2015 Office Practicum User Conference
Group Discussion:
➔ Is there a kiosk in the waiting room➔ How far do staff have to go to enter
data➔ Providers: computer in room or laptop ➔ Do all staff who input data have a
device➔ Is it the right device for the task➔ Are all staff and providers comfortable
with their device
Do your current devices and location of devices help or hinder your workflow?
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2015 Office Practicum User Conference
Group Discussion:
Where’s the paper and why?➔ Consents➔ Referrals➔ Messaging➔ Superbills➔ Post its➔ Appt Confirmations➔ Recalls
Front Desk:
Do you recognize this computer?
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2015 Office Practicum User Conference
Group Discussion:
Where’s the paper?➔ Recording on vitals/vaccines/lab results
on paper and then entering in OP?➔ Clipboards in the office➔ Consider Vital Machine integrated with
OP*
Clinical Staff:
*Welch Allyn Spots Vital LXi
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2015 Office Practicum User Conference
Group Discussion:
➔ Tasks to communicate➔ Computer in the room➔ Labs and Specialist letters reviewed on
paper➔ Not comfortable charting in computer➔ Templates not customized for your
workflow➔ Med Import Hx➔ Med Reconciliation➔ Med favorites set up➔ Pharmacies favorites set up
Providers:
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2015 Office Practicum User Conference
And Most Importantly...
How does your practice approach change?
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2015 Office Practicum User Conference
How will you Adapt….
Ongoing Implementation Team for CQI➔Periodic Practice Assessment➔Plan for new feature implementation➔Sets Timelines and Milestones➔Super Users for each department
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2015 Office Practicum User Conference
How will you Adapt….
➔Internal training for new staff and providers➔Ongoing training for staff and providers◆ Prepare for updates:
● Time for review of videos● Discuss implications for practice● Adjust workflows
➔Formal practice wide communication channels➔Consider surveying your patients for input and ideas
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2015 Office Practicum User Conference
Group Discussion:
Strategies for Next Steps:
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2015 Office Practicum User Conference
Take the Challenge:
➔ Designate your Ongoing Implementation Team
➔ Designate your Super Users➔ Define a minimum of 1 new feature you will
implement with Go-Live date➔ Redesign a minimum of 1 workflow to go
electronic with Go-Live date➔ Share your successes on the listserv
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2015 Office Practicum User Conference
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2015 Office Practicum User Conference
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2015 Office Practicum User Conference
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