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Must-Know Staffing Trends for 2015 2015 Southeast Asia Staffing Trends Build, engage and recruit more by staying ahead of these industry trends

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  • Must-Know Staffing Trends for 2015

    2015 Southeast Asia Staffing Trends Build, engage and recruit more by staying ahead of these industry trends

  • Introduction To win in 2015, search & staffing leaders need to stay ahead of the latest staffing trends. Broader technology advancements have also begun to disrupt the talent industry, setting the stage for a dynamic and exciting future for the staffing industry.

    About this survey We surveyed 1,993 staffing decision makers in 19 countries to understand whats keeping them up at night and where they see the industry headed in 2015. Get a head start on 2015: tap into our insights and chart your course for success.

    02 Introduction

    03 Executive summary

    04 Part 1: The staffing industry in 2015

    08 Part 2: Sourcing

    14 Part 3: Brand

    18 Part 4: The future of staffing

    2 Southeast Asia Staffing Trends

  • Executive summary: Southeast Asia staffing trends

    3 must-know talent acquisition trends and predictions for 2015

    1 Sourcing: Social professional networks are by far the #1 source of quality hires for staffing firms.

    2 Brand: Most firms prioritise the need to build their brand. Now their actions are beginning to catch up.

    Think about the key quality hires that your organisation made in the past 12 months. Which of the following were the most important sources for those key positions?

    77%

    78%

    56%

    53%

    Our brand has asignificant impact onour ability to engage

    great talent

    Our brand has asignificant impact onour ability to grow our

    business

    Those responsible forour brand have enoughresources to do it well

    We regularly measurethe health of our brandin a quantifiable way

    % Agree

    Please indicate the extent to which you agree or disagree with the following statements as they relate to your firm's brand.

    3 The Future: Passive candidate sourcing and social professional networks expected to shape the future.

    62%

    61%

    43%

    59%

    65%

    32%

    Finding better ways tosource passive

    candidates

    Utilising social andprofessional networks

    Boosting referralprograms

    SEA Global

    What do you consider to be the three most essential and long-lasting trends in recruiting for professional roles?

    3

    36%

    38%

    51%

    66%

    0% 20% 40% 60% 80%

    2014

    Social professional networks

    Internet job boards

    Employee referral programs

    Your ATS/internal candidatedatabase

    Southeast Asia Staffing Trends

  • Part 1: The staffing industry in 2015

  • Internal pressure and external threats Southeast Asia hiring volume and budgets remain healthy A whopping 76% of Southeast Asian staffing leaders project that their hiring volumes for full-time employees will increase this year. The gap between Southeast Asian hiring volumes and budgets remains wide. Staffing leaders must scale and invest wisely.

    Considering only full and part-time professional employees, how do you expect the hiring volume across your organisation to change this year?

    How has your organisation's budget for recruiting solutions changed from last year?

    Part 1: The Recruiting Industry in 2015

    79% 76%

    42%

    61%

    20%

    40%

    60%

    80%

    100%

    2013 2014

    Hiring Budget

    Hiring Volume

    % with increase

    What are the things that your competitors have done or may plan on doing that would make you most nervous?

    22%

    24%

    25%

    28%

    25%

    27%

    27%

    29%

    Invest in their firms brand

    Hire recruiters tostrengthen their team

    Improve their clientexperience

    Build and nurture strongtalent pools or pipelines

    SEA Global

    Talent pipelines, social media, and client experience are the top competitive threats More Southeast Asian companies are concerned about talent pipelining and client experiences than global companies are.

    5 Southeast Asia Staffing Trends

  • Priorities: Top priorities are growing new client base and being a strategic partner Client business development and being a strategic partner to clients are top priorities Southeast Asian staffing firms prioritise growing their client base and becoming a strategic partner as a top priority in 2015.

    Boutique and large firms differ globally Small staffing agencies are significantly more likely to prioritise new clients and recruiting passive talent. We define small agencies as organisations with fewer than 10 recruiters.

    Think about your firms top priorities for the next 12 months. Which of the following choices would you consider to be the most important and least important areas of interest for your organisation?

    Think about your firms top priorities for the next 12 months. Which of the following choices would you consider to be the most important and least important areas of interest for your organisation?

    Part 1: The Recruiting Industry in 2015

    20%

    24%

    30%

    46%

    53%

    23%

    27%

    32%

    42%

    50%

    Improving quality of hire

    Recruiting/sourcing highly-skilled talent for my firm

    Improving sourcingtechniques

    Being a strategic partner tomy clients

    Growing our base of newclients

    SEA Global

    50%

    19%

    56%

    25%

    Growing our base ofnew clients

    Recruiting passivetalent

    Large agencies Small agencies

    6 Southeast Asia Staffing Trends

  • Obstacles: Biggest obstacle to landing talent in 2015 is availability of quality talent Availability of quality talent is #1 obstacle Competition is the number one obstacle Southeast Asian companies face in attracting top talent, outstripping compensation.

    Competition is obstacle for significantly more large firms than for boutique firms Competitive pressures are more of a threat to large firms than to boutique firms. Offers made by clients is also viewed as a threat to more large than small firms, although the difference is less significant.

    What are your firm's biggest obstacles to attracting the best talent?

    Part 1: The Recruiting Industry in 2015

    What are your firm's biggest obstacles to recruiting talent?

    41%

    45%

    60%

    47%

    49%

    57%

    Offer made by my client(includes compensation,

    role, location, etc)

    Competition

    Availability of quality talent

    SEA Global

    42%

    49%

    Competition

    Large agencies Small agencies

    7 Southeast Asia Staffing Trends

  • Part 2: Sourcing

    8

  • Top source for quality hires: Professional networks Social professional networks are the top source for quality hires Social professional networks are the most important source of quality placements. Get ahead of this trend by tapping into social professional networks for quality placements.

    Think about the key quality hires that your organisation (placed/made) in the past 12 months. Which of the following were the most important sources for those key positions?

    Large and small staffing agencies are equally reliant on social recruiting globally Large agencies are more apt to use internet resume databases to place high quality talent with their clients. As smaller agencies gain increased access to data and information, this difference is one worth watching.

    38%

    32%

    46%

    14%

    Social professionalnetworks

    Internet resumedatabases

    Large agencies Small agencies

    Think about the key quality hires that your organisation (placed/made) in the past 12 months. Which of the following were the most important sources for those key positions?

    Part 2: Sourcing

    9 Southeast Asia Staffing Trends

    36%

    38%

    51%

    66%

    0% 20% 40% 60% 80%

    2014

    Social professional networks

    Internet job boards

    Employee referral programs

    Your ATS/internal candidate database

  • Top source for quality hires: Professional networks Social professional networks are a major source for quality hires in Southeast Asia Staffing agencies are currently utilising social professional networks as a major source for the quantity of placements around the globe. Job boards and candidate databases are fairly close behind.

    Think about the key quality hires that your organisation placed in the past 12 months. Which of the following were the most important sources for those key positions? Showing % with over 15% of hires.

    Part 2: Sourcing

    38%

    50%

    51%

    15% 40% 65%

    2014

    Social professional networks

    Internet job boards

    Internet Resume Databases

    56%

    54%

    53%

    42%

    31%

    26%

    24%

    58%

    46%

    44%

    34%

    22%

    20%

    19%

    Social professional networks

    Internet job boards

    Your ATS/ internal candidatedatabase

    Internet resume databases

    Company CRM system

    Company career website

    Employee referral programs

    Large Agencies Small Agencies

    Large staffing agencies are more engaged With the exception of social professional networks, large staffing agencies are more likely to utilise all sources for professional placements.

    10 Southeast Asia Staffing Trends

  • Sourcing: There are a handful of sources that provide both quality and quantity

    How significant were each of the following as a source of white collar professional hires for your organisation in the past 12 months? (>15% quantity of hires)

    5 sources of hire for quality and quantity globally

    Think about the key quality hires that your organisation (placed/made) in the past 12 months. Which of the following were the most important sources for those key positions?

    54% of global staffing leaders believe theyre not doing a good job tracking return on investment on sources of hire. Theres lots of room for improvement. As the gap between hiring volume and budgets widens, its time to invest in and optimise the sources that return both the best quality and quantity of candidates.

    Part 2: Sourcing

    Company career website

    Company CRM system

    Employee referral

    programs

    General career fairs

    General social media

    Job boards Internet resume

    databases

    Other Print

    Social professional

    networks

    ATS/ internal candidate database

    Best quality & quantity

    11 Southeast Asia Staffing Trends

  • Passive candidate recruiting: Southeast Asia above average Southeast Asia is above average for % of staffing firms that recruit passive candidates

    Why passive candidate recruiting works Globally, 75% of professionals consider themselves Passive.

    75% Passive

    25% Active

    Global Candidate Breakdown

    Active candidate definition: Actively looking Casually looking a few times a week Passive candidate definition: Reaching out to personal network Open to talking to a recruiter Completely satisfied; Dont want to move

    How would you describe your job search status? Source: LinkedIns Talent Trends 2014 study

    To what extent does your recruiting organisation focus on reaching out to passive talent? To some extent or very much so.

    Part 2: Sourcing

    United Kingdom 95%

    China 94%

    United States 91%

    Canada 89%

    Southeast Asia 88%

    Australia 87%

    India 87%

    Brazil 84%

    France 84%

    Nordics 82%

    Netherlands 72%

    87% Global average

    12 Southeast Asia Staffing Trends

  • Sourcing: Number of placements is most valuable hiring metric Number of placements is most valuable metric for staffing firms Client satisfaction and quality of placement are also important metrics staffing firms use to evaluate performance.

    What is the single most valuable metric that you use to track your recruiting team's performance today?

    Large agencies are about scale while small agencies are about satisfaction Globally large agencies tend to judge themselves on the number of placements. Smaller agencies tend to be more focused on client satisfaction.

    What is the single most valuable metric that you use to track your recruiting team's performance today?

    Part 2: Sourcing

    18%

    28%

    29%

    18%

    24%

    33%

    Quality ofplacement

    Clientsatisfaction

    Number ofplacements

    SEA Global

    32%

    26%

    18%

    27%

    30%

    17%

    Number ofplacements

    Clientsatisfaction

    Quality ofplacement

    Large Agencies Small agencies

    13 Southeast Asia Staffing Trends

  • Part 3: Brand

    14

  • Brand: Its a priority and top reasons to invest Brand is a key driver to hiring top talent Global staffing leaders agree that brand is a priority that impacts their ability to hire top talent. Their actions are now beginning to catch up. Companies can get ahead of the competition by creating a proactive brand strategy.

    Please indicate the extent to which you agree or disagree with the following statements as they relate to your firms brand.

    Part 3: Talent Brand

    70%

    58%

    48%

    37%

    Our brand has asignificant impact on our

    ability to grow ourbusiness

    My company has a brandstrategy

    Those responsible for ourbrand have enough

    resources to do it well

    We regularly measure thehealth of our brand in a

    quantifiable way

    % Agree

    Top 4 reasons agencies invest in their brand The number one reason Southeast Asian agencies invest in their brand is due to increased competition. Southeast Asian agencies are more likely to cite this as a reason than global companies.

    For what reasons are you spending more on your firms brand this year? Directed to leaders who report spending more on brand this year.

    46%

    51%

    46%

    40%

    45%

    49%

    49%

    54%

    Increased belief in the impactof our firm's brand

    Need to raise generalawareness

    Increase in client demand

    Increased competition

    SEA Global

    15 Southeast Asia Staffing Trends

  • Brand: Top 4 channels for promoting it Small agencies rely on word of mouth while large agencies tend to rely on public recognition Small agencies tend to take the friends and family approach to building and promoting their brand. Large agencies are 2X more likely to rely on public recognition awards.

    Fastest growing channel for promoting agency brands is online professional networks In Southeast Asia, online professional networks are the fastest growing channels for promoting a staffing agencys brand.

    Which channels or tools have you found most effective in promoting your business?

    Part 3: Talent Brand

    58% 63%

    0%

    20%

    40%

    60%

    80%

    2013 2014

    Online professional networks (e.g., LinkedIn)Our firm's websiteFriends/family, word of mouthTraditional Job Boards

    Which channels or tools have you found most effective in promoting your business?

    30%

    16%

    43%

    8%

    Friends/family, word ofmouth

    Publicrecognition/awards

    Large agencies Small agencies

    16 Southeast Asia Staffing Trends

  • Brand: Southeast Asian companies are on top in prioritising and acting on their brand

    Southeast Asian companies are on top when it comes to prioritising and acting on brand Agencies in Southeast Asia and India are leaders in branding. Get ahead of the competition today by prioritising and investing in your brand.

    Part 3: Talent Brand

    Brand is a top priority for our organisation

    My

    com

    pany

    has

    a b

    rand

    stra

    tegy

    US UK

    Australia India

    Nordics

    Brazil

    Southeast Asia

    China

    Netherlands

    France

    Canada

    17 Southeast Asia Staffing Trends

  • Part 4: The future of staffing

    18

  • The future: Professional networks and improved candidate & job matching are in the cards Passive candidate recruiting and social professional networks are here to stay Global and Southeast Asian staffing leaders believe that passive candidate recruiting and social professional networks are here to stay. SEA firms believe in the importance of referral programs significantly more than their global counterparts

    Trend spotting: Candidate and job matching Candidate and job matching could reshape the recruiting industry. SEA firms believe that expanding into emerging markets is a key strategy for staffing firms of the future compared to their global peers.

    What do you consider to be the three most essential and long-lasting trends in recruiting for professional roles?

    Which of the following new and upcoming trends do you think will play a significant role in shaping the recruiting industry for the next 5 to 10 years?

    Part 4: Predicting the Future of Recruiting

    62%

    61%

    43%

    59%

    65%

    32%

    Finding better ways tosource passive

    candidates

    Utilising social andprofessional networks

    Boosting referralprograms

    SEA Global

    51%

    42%

    40%

    30%

    51%

    35%

    33%

    31%

    Improved candidate andjob matching

    Expanding into emergingmarkets

    Recruiting becoming morelike marketing

    Using "big data" forpredicting future talent

    needs

    SEA Global

    19 Southeast Asia Staffing Trends

  • Survey sampling and methodology Data Comparisons Global comparisons are reported as un-weighted averages from the noted

    countries Historical data comparisons are taken from 2011, 2012 and 2013 Global

    Recruiting Trends research, which had similar sampling criteria and methodology to 2014:

    2014 survey fielded August-September 2014 with 201 SEA respondents

    2013 survey fielded April-May 2013 with 24 SEA respondents

    Survey Sample Survey respondents are talent acquisition professionals who:

    Work for a staffing firm Represent an even mix of small, medium, and large

    firms Have at least some authority in determining their

    companys recruitment solutions budget Focus exclusively on recruiting professional hires for

    clients Survey respondents are members of LinkedIn who have

    opted to participate in research studies. They were selected based on information in their LinkedIn profile and contacted via email.

    Brazil: 185

    USA: 202

    Canada: 201

    UK: 201 China: 100

    Southeast Asia: 201 India: 202

    Australia: 200

    Nordics: 100

    France: 200

    Netherlands: 201

    20 Southeast Asia Staffing Trends

  • About LinkedIn Talent Solutions LinkedIn Talent Solutions offers a full range of recruiting solutions to help organisations of all sizes find, engage, and attract the best talent. Founded in 2003, LinkedIn connects the worlds professionals to make them more productive and successful. With over 300 million members worldwide, including executives from every Fortune 500 company, LinkedIn is the worlds largest professional network.

    Subscribe to our Blog: talent.linkedin.com/blog/

    Follow us on Slideshare: slideshare.net/linkedin-talent-solutions

    Follow us on Twitter: @hireonlinkedin

    Follow us on YouTube: youtube.com/user/LITalentSolutions

    Follow us on LinkedIn: www.linkedin.com/company/1337

    21 Southeast Asia Staffing Trends

    Discover additional insights:

    https://business.linkedin.com/talent-solutions/staffing-agencies

    http://talent.linkedin.com/blog/http://www.slideshare.net/linkedin-talent-solutionshttp://www.slideshare.net/linkedin-talent-solutionshttp://www.slideshare.net/linkedin-talent-solutionshttp://www.slideshare.net/linkedin-talent-solutionshttp://www.slideshare.net/linkedin-talent-solutionshttp://www.slideshare.net/linkedin-talent-solutionshttps://twitter.com/HireOnLinkedInhttps://twitter.com/HireOnLinkedInhttp://www.youtube.com/user/LITalentSolutionshttp://www.youtube.com/user/LITalentSolutionshttp://www.linkedin.com/company/1337https://business.linkedin.com/talent-solutions/staffing-agencies

  • About the authors

    Sam Gager Research Consultant, LinkedIn Talent Solutions Sam is an experienced researcher on LinkedIns Insights team. He and his colleagues uncover data-driven insights from LinkedIns proprietary data.

    Lynette Pathy Field Marketing Specialist, LinkedIn Talent Solutions Lynette is an avid fan of great content and really enjoys helping talent professionals be successful by driving content to the Southeast Asian talent industry.

    Esther Cruz Insights and Content Marketing Manager, LinkedIn Talent Solutions Esther is passionate about connecting people and opportunities. She enjoys creating content and disruptive thought leadership for the talent industry.

    Ryan Batty Director of Marketing, LinkedIn Talent Solutions Ryan believes in the power of great storytelling to convey meaningful ideas. He leads a team of marketers capturing and sharing insights, ideas and stories to serve the talent industry.

    22 Southeast Asia Staffing Trends

    Slide Number 1Slide Number 2Slide Number 3Part 1: The staffing industry in 2015Slide Number 5Slide Number 6Slide Number 7Part 2: SourcingSlide Number 9Slide Number 10Slide Number 11Slide Number 12Slide Number 13Part 3: BrandSlide Number 15Slide Number 16Slide Number 17Part 4: The future of staffingSlide Number 19Slide Number 20Slide Number 21Slide Number 22