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November 2015

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t h e v o i c e o f t h e r e n t a l h o u s i n g i n d u s t r yRentalOwner Magazine®

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Columns

Inside your association24 November/December Calendar26 In-Person Learning 27 Online Learning28 El Niño Preparedness29 Mark of Excellence Awards30 Honor Roll/Welcome New Members31 Bookstore Order Form

page 7

CONtENtSpage

The Key to Safety, Security and Reduced LiabilityThe author reviews Key Security and reducing liability when changing and/or replacing locks in a unit or house.

Past Presidents ColumnNew realities challenge traditional concepts and make room for creating solutions that are better equipped to answer and take on challenges.

Mark of Excellence 2015 Industry Achievement Award Winner Meet this year's winner Linda Morris, Cambridge Man-agement Group and Past SDCAA president. The award is presented to individuals that demonstrate excellence in leadership and recognizes significant achievements within the industry.

Presidents Award NomineesThe President’s Award is presented to an SDCAA member who is a key volunteer and contributes leadership, resourc-es, time and ideas and otherwise supports the San Diego County Apartment Association as a volunteer.

Is Solar Still a Good Value Proposition?With the hundreds of companies now offering solar deals the Center for Sustainable Energey demystifies the benefits of solar rebates, tax credits available and net metering.

What does Zero Waste Mean?Educating residents is no easy task when it comes to re-cycling, the author covers what zero waste is and how to educate residents to comply with recycling laws.

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3 President’s Message4 Executive Director's Message16 Local Legislative Update19 State Legislative Update36 National Legislative Update50 SDCAA travel Program

RentalOwner Magazine is published by the San Diego Multi-Housing Corporation (SDMHC) a wholly owned subsidiary of the San Diego County Apartment Association (SDCAA). The maga-zine is published monthly and is provided to SDCAA members only. The views expressed in these articles are the authors's and do not necessarily represent those of the SDCAA or SDMHC.

All Rights Reserved Materials may not be reproduced or translated without prior written permission by the publisher. For more information on the SDCAA or rental management infor-mation contact the SDCAA at 858.278.8070 or visit www.sdcaa.com

Advertisers These firms are as anxious to please you as you are to patronize them. We do not guarantee or endorse the products or services of any of the advertisers, but we would like to assist both readers and advertisers in maintaining a continued vote of confidence and respect for one another. Information provided in the advertisements are the sole responsibility of the advertiser. For concerns please contact the advertiser directly.

Our Address5675 Ruffin Road, Suite 310, San Diego, CA 92123SDCAA Office San Diego: 858.278.8070Toll Free: 888.762.7313Fax: 888.871.5229www.sdcaa.com

SDCAA OfficersPresident Robert Nida, Independent Owner

President Elect Jeff Hickox, CPM, RG Investment Real Estate Ser-vices, Inc.

Vice President Lucinda Lilley, CPM, Fjellestad, Barrett & Short

Secretary Carroll Whaler, H. G. Fenton Company Treasurer Scott Cook, CPM, Sperry Van Ness Asset Advisory Group

Legislative Steering Committee Chair Christine La Marca, The Kevane Company Inc.

Immediate Past President Stacy Wells, NCP-E, CRM, R & V Management

SDCAA DirectorsCarol Crossman, Independent OwnerChristian Davis, Pinnacle ManagementJack Nooren, NAIJohn Modlin, Independent Owner Nicole Lawhon, For Rent MediaRick Snyder, RA SnyderKristy Blair, Chase Commercial Term LendingTheresa Cordero, Sunrise Management CompanyMark Feinberg, Attorney Matt Giacalone, ENG PropertiesDan Murphy, Lincoln Military HousingKurt Sullivan, Douglas Allred Company

SDCAA Ex-Officio AdvisorsLinda Morris, ARM, Cambridge Management Group, Inc.Kendra Morris Bork, Cambridge Management Group, Inc.

Honorary Life AdvisorG. Wesley Harker

SDCAA RentalOwner Advisory BoardKerry Webster-Humphreys, Humphreys Residential - Vice ChairAna Alarcon Morris, CAM, ARM, Fjellestad, Barrett & Short Pete Ceccherini, RG Investment Real Estate Services, Inc.Kendra Morris Bork, Cambridge Management Group, Inc. Susan Adams, ASAP Drain Guys & Plumbing

Magazine StaffPublisher Alan Pentico, CAE, Executive Director Design & Layout Olivia Galvez, Director of Publications

RentalOwner Magazine

SDCAA StaffAlan Pentico, CAE, Executive [email protected] 858.751.2213

William H. (Bill) Fredericks, [email protected] 858.751.2201

Nancy Robertson, Director of Member Services [email protected] 858.278.8070

Lisa McCollough, Membership Develop-ment and [email protected] 858.751.2208

Molly Kirkland, Director of Public [email protected] 858.751.2200

Olivia Galvez, Director of [email protected] 858.751.2217

Mike Nagy, Public Affairs [email protected] 858.751.2214

Kelly Puppione: Education Manager [email protected] 858.751.2209

Courtney Norton, Events [email protected] 858.751.2219

Clinton Burley, Membership Retention Representative [email protected]

RentalOwner November 2015| 3

I n my October column,

I focused on the

SDCAA’s never-ending

fight to defeat or support legislation that impact the rental housing industry. At the time I wrote the October column, the Legislature approved and forwarded two bills to Governor Jerry Brown for his signature or veto that were closely followed by the SDCAA – the bills were AB 1448 and SB 655. The SDCAA had a neutral position on AB 1448, and strongly opposed SB 655. The bills are indicative why we must, and con-tinue, to fight as an industry – but also, the SDCAA in the coming months will provide owners, managers, and suppliers the information they need to comply with these new laws.

For better or worse, the governor signed bills AB 1448 and SB 655 into law just before the October 11 deadline. These bills, to lesser or greater extent, will impact how rental property owners manage their properties and residents in the future. AB 1448 (Lopez) will allow residents to install clotheslines on a rental property with the rental owner’s permission with certain conditions. SB 655 (Mitchell) will add mold to the list of items that makes housing substandard and the mere presence of any mold in your rental unit means it can be deemed uninhabitable.

The passage of AB 1448 means that if a resident requests a clothesline in an area specified as allowed by law, rental owners and managers will need to consider that request and make a decision that is best for them and their property. SDCAA is in the process of creating a form for this scenario that will outline the requirements of a resident who is granted permission to place a clothesline at their unit. While

we don’t anticipate a flood of these types of requests, we want to make sure that you have the resources needed if you are faced with the question. SB 655 will indeed have implications for rental properties. The SDCAA opposed SB 655 because it makes housing substandard if ANY amount of visible mold is detected. While there are experts who can identify mold and determine if the mold is harmful, the bills relies on code enforcement and/or health officers who are unlikely to have adequate training. SB 655 does not take into account if a resident’s bad hygiene or the owner’s willfulness not to repair leaks is the source of the mold. A rental owner or manager could be charged with a criminal misdemeanor and face further litigation. The association plans on creating a tracking system so that members impacted by this law can share the details with SDCAA, who in turn, can report back to the legislature and perhaps offer a legislative fix.

The SDCAA thanks everyone who contacted the Governor’s office asking him to veto this bill. Be assured, our fight with SB 655 isn’t over - expect the SDCAA to provide its members more information, forms, and seminars about SB 655 and other new laws and regulations in the coming year. Read the California Capitol News on Page 19.

Bob Nida

Robert Nida, Independent Owner

2 0 1 5 S D C A A P r e s i d e n t

4 | RentalOwner November 2015

the SDCAA is all about providing its members helpful information

to manage their properties efficiently, being cost-effective, and informing them on emerging trends in the rental housing industry. Looking and thinking ahead doesn’t mean seeing a few weeks or a few months into the future, but adequate planning requires observing current trends and identifying the trends to come in 2016 and beyond. Looking and thinking ahead will help prepare members for the good and not so good.

I understand there are many things that occupy and preoccupy us, and most of the time, those things require our immediate attention - yes, the holiday season is almost upon us. But, the SDCAA is here for you, and the staff is already looking far into next year. If members spend a few minutes a week to read our print and electronic publications, look at our events calendar for seminars and classes, and use our many other services and products, they will be better prepared for what’s ahead. We already know there are big changes in store for rental housing with new rules regarding organic waste recycling, clotheslines, and mold, among other issues – you will also see

new electricity rates, very likely higher water bills, and 2016 is an election year. You’ll see it requires much less effort and time to get prepared if you use the SDCAA as a resource.

The article, the Key to Safety, Security and Reduced Liability is... by Julie Kern on page 6 talks about the importance of having a lock and key policy for your rental property. Having an effective key and lock policy will promote tenant safety, reduce your liability, and save time and money. The article, Is Solar Still a Good Value Proposition, from the California Center for Sustainable Energy talks about the types of solar systems you can install on your rental property, the benefits of having solar system on your property, and the rebates and tax credits you could qualify for. Now that the Governor signed SB 350, requiring that California generates 50 percent of electricity from renewable energy sources and double energy efficiency standards for all buildings by 2030, it could be in your best your interest to have solar on your buildings. Don’t forget to read our local and state legislative updates on page 16– you may always visit the SDCAA website for legislative updates and white papers.

Mark of Excellence AwardsDon’t miss the opportunity to attend 22nd Annual Mark of Excellence (MOE) Awards Dinner at the Hilton Bayfront on Friday, November 20 – if you haven’t registered, you better sign up now. The MOE is the largest event in the rental housing industry in Southern California that recognizes individuals and companies for their outstanding achievement – spend the evening with us and support your friends and colleagues.

Holiday Open HouseSave the date for the SDCAA’s Holiday Open House on December 11 - visit the SDCAA events webpage to view our events calendar.

Contact usPlease contact us or visit our website if you need assistance. We always look forward to your feedback on SDCAA products, seminars, and services.

From the SDCAA Executive Director

Alan Pentico, CAE

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The Key to Safety, Security and Reduced Liability is...By Julie Kern, Mr Rekey Locksmith

RentalOwner November 2015 | 7

A Framework for Success Article

A New Key! As an owner or manager of rental property, you are naturally

concerned with the security of the property, the safety of your tenants, reducing your liability, all while remaining in budget. All of this can be accomplished by changing the locks between tenants. When you don’t change locks between tenants, you’re potentially leaving countless numbers of keys in the hands of past tenants who could return to the residence to commit theft or other crimes against current tenants, opening the property owner and the property manager up to potential lawsuits for not providing a safe living environment. While California does not require landlords to change the locks between tenants as some states do, it’s much more a question of providing a safe living environment for tenants and managing your liability. Many prudent property managers incorporate the practice of changing the keys into their tenant-turnover routine as a matter of fact. This article will consider some of the more economical options in providing this overall measure of security.

Changing Hardware Purchasing new knobs and deadbolts is a nice aesthetic upgrade for your property. The tenant gets new keys and you have a receipt to show the locks are new. Changing hardware can be expensive, especially if there are multiple points of entry on the property. It may also result in each door having a different key, leading to a heavy key ring and confusion as to which key opens which door. Whether you

pay someone to install or install yourself, this is another cost to consider.

Swapping Hardware Accumulating a cache of knobs and deadbolts is another option. Your investment includes the initial purchase, storage space, time to remove and replace the hardware and to track the keys. These resources will also be called on to maintain the easthetics of the rental unit while you match the finish of the hardware (brushed nickel vs. bright brass) on each door. As far as liability is concerned, the likelihood of prior tenants finding another property you manage with the lock that fits their old key is slim.

Rekeying Rekeying is another method of securing your property while reducing your liability. It is less costly than purchasing new hardware, requires no inventory and no storage space. Rekeying involves removing the pins from the lock cylinder, replacing them with new pins, and cutting a key blank to fit those pins. No hardware is removed, just the cylinders, so there’s less labor and time involved. This can be accomplished by removing the locks from the doors, taking them to a locksmith shop or kiosk to be re-pinned, and then reinstalling the locks on the doors. Another option is to call a mobile Locksmith to the property to change the locks on the spot.

When choosing a locksmith, ask some trusted colleagues for a referral. When calling for an appointment, ask the locksmith for an estimated price over the phone. Let them know how many keyholes there are to change and obtain a quote for a service call plus the fee to rekey each lock.

The locksmith invoice is evidence that the locks were all changed, and the resulting peace of mind for the new tenant, for the property owner and property manager is well worth the cost.

So which option is best for you? It all depends on your budget, how you value your time, and what level of liability protection gives you peace of mind. Changing your locks or rekeying is probably your most economical and secure option. Hiring a professional locksmith provides an added layer of liability protection as they are a third-party doing the work, and not yourself.

Ahhh! Those locks are changed, the property is secured, the tenants are safe and your liability meter has plummeted. But, wait! Don’t forget to secure your copy of those new keys!

Key ManagementUndoubtedly, the stash of spare and master keys to your properties should be guarded


like gold. If those keys are lost or stolen, you’ll spend a bank vault of profit dollars hiring a whole team of locksmiths to work overtime in order to secure your tenants before something tragic happens.

There are as many options for securing those keys as there are door knobs. Key management, key systems, key control, key cabinets, key vaults...where to start? Again with the most economical & practical options. First, the keys should be stored out of plain view of the casual visitor to your office. Perhaps in a back office in a locked cabinet, that is mounted in a closet that remains locked. If you have staff, limited access is still in order. Keys should be available only to staff with a specific need and who have passed a background check. The key

vaults or cabinets should be of sturdy construction that cannot be pried off the wall with a crowbar, and have a locking mechanism that cannot be easily pried open with a screwdriver. A wall or floor safe may be a practical option for an independent rental owner or a small property management office. Keys should be identified in a way that makes sense to you but not to the common thief. Tagging the key with the property address is not secure, no matter where you store them. Consider a numbering system on the key tag that relates to a code in the property file that is stored in a locked filing cabinet or in your electronic files. Space for these keys can also be an issue. Changing or swapping locks yourself may result in a different key for each point of entry on the home, resulting in multiple keys

for each property, thus requiring larger storage space and more cost. Having a locksmith key each lock to the same key saves you & your tenant time and space, both of which equate to dollars.

About the author: Julie Kern is Business Manager and Co-Owner of Mr. Rekey Locksmith, San Diego. Mr. Rekey makes it easy for Property Managers by offering up-front pricing, billing accounts and a proprietary key system to their Property Managers clients at no charge. Mr. Rekey has been “Thinking Outside The Locks” for the real estate industry since 1995. www.Mr.Rekey.com


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Past President's Column

As a rental business operator our company divides our region into

neighborhoods and zip codes. We operate rentals in 69 zip codes and our reporting is transparent and timely. Our performance metrics are measured, reported, and evaluated against our “best practices” so improvement needs can be identified and satisfied. Believe me when I say that keeping up with our business requires retaining talented people, following specialized business systems, and fully utilizing emerging technologies.

However, as a real estate economic advisor I look at our region as one large unique parcel; from 30,000 feet if you will. Value is determined by scarcity and utility. While natural borders create scarcity for this parcel and if the utility never changes then value can only be driven by perceived and/or real changes to scarcity. We’ve traditionally defined San Diego real estate value this way. But what if the utilization of the parcel is evolving into something different? Say for instance, that our region during this century is transforming into an international economic hub? If correct, it will re-set all assumptions of value.

New Realities Are Challenging traditional ConceptsThere are less than a dozen megaregions in North America. A megaregion dominates commerce; employment and lifestyle attractiveness in a central way and therefore, is becoming an international standard for the assignment of financial investment and

By Neil Fjellestad, President, Fjellestad Properties, Inc.


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economic resources due to the comparatively unique strategic value to the whole. I have invested much of my career observing, monitoring and interpreting these economies and specifically their short and long-term effect on real estate related businesses.

Currently, San Diego is the southern piece of the Los Angeles centric So-Cal Megaregion. However, changes within the last 10 years and during the next 15 will likely make San Diego the centerpiece of a new Cali Baja Bi-National Megaregion. There are no less than ten 21st century economic drivers that are and will continue to redefine our destiny. This is due in part to the following: proliferation of Science, Technology, Engineering and Mathematics (STEM) technologies

and industries, generational proficiencies and preferences, and a geographically “one-of-a-kind” location. The interaction between these factors will create a diverse employment (multi-generational & multi-cultural), attract international notoriety, and drive financial investment at sustained levels never before experienced. Illustrations abound: the premier desalinization plant on the west coast (privately funded and operated) is only a single example of our dynamic “blue economy”; the only U.S. city and one of four worldwide to be showcased in a National Geographic documentary “World’s Smart Cities”; a growing “biomed cluster” that cannot be duplicated and enjoys the attention of the U.S as well as other leading world governments; the same is true for “cyber security” and the privatization of

“space transportation”; emerging energy sources including acres of wind-turbines constructed with parts supplied throughout the international community, constructed in Mexico and plugged into the California power grid.

In addition to 21st century trends there are also generational tipping points being experienced that will likely change the composition of traditional real estate demand. We can use metrics to know exactly how we’re doing. Our regional economic dashboard uses 20 different metrics to track the region’s standing among the 25 most populous U.S. metropolitan areas. This transparent feedback will be conducive to a more strategic approach to economic growth.


tipping Points Create Permanent ChangeUnderstanding investor mentality in order to create and/or modify the strategy for owners of local rental property is a separate challenge. Why own; to what end; and how to change outcomes? A tipping point is that we have an entire generation that could retire without self-sustaining resources. Baby boomers are realizing they can’t get there from now with their current investments and/or the traditional financial strategies available. Investment alternatives are expanding to include the power, protections and flexibility of independently owning local single homes, individual condos, small apartment and commercial properties held long term as rentals to build wealth and provide retirement income.

Another tipping point - It is no longer uncommon that millennials will buy to own an investment while remaining renters themselves. Rent securitization, steady low interest rates, expanded 1031 exchange utilization, transaction crowdfunding, reverse and/or shared equity mortgages, and Self-Directed IRAs are all part of this 21st century alternative investment surge. If millennials don’t prioritize to become real estate owners through these alternative means they likely will stay renters by choice. Such choice by many of this generation will be seen as a logical reflection of the times and their priorities.

In 5-10 years millennials (Y & Z gens) will occupy 75% of both local rentals and jobs. They are more educated, connected, collaborative and demanding as employees and customers than any generation before them. They believe in the integration of work, play and family; not bogged down with having it all or plagued with achieving balance. They are accustomed to freedom of space and connectedness. They were raised to be a preferred customer especially about housing. For the first time we have 5 generations (separating millennials into Y & Z) in the workplace along with at least as many generations of technological communication. Properly acknowledging the uniqueness of various generational individuals while raising group emotional IQ is a new leadership mandate. Keeping everyone on the same page but in their own lane is a 21st century management challenge.

We need to listen to a millennial generation that would have us be more collaborative and connected. We can be in step with the changes all around us though


we must be educated and pro-active. Though there are some technologies that we remember this new generation doesn’t even call any of it technology. To them it is life as they know it and they can’t understand why the way we do things at work is as different from real life as they know it. Take a different look at how others view things. But enjoy history and what it has given you. Change is a good thing especially for those of us old enough to appreciate a good thing.

Change is Upon Us Before We’d LikeSan Diego has a deep housing problem because we refuse to provide new housing within the region the way we use it; about half of us rent. We cannot change the supply significantly until we change our paradigm and

unless we dramatically change the process right now. To predict outcomes here in the SD Region we cannot focus on our history but rather need to study comparable situations elsewhere to see the free market reaction to bad planning. There are less affordable areas in which I have detailed real estate business experience. Examples include: NYC metro plus adjacent NJ corridor; Boston metro and the SF-SJ Peninsula. Each has useful comparable elements with our region. Each is a centerpiece of socio-economic change that fosters educational opportunity, lifestyle diversity and international investment.

A high barrier for residential development especially rentals hinders a steady housing supply. Each produces significant annual employment totaling at least

3 times their annual new housing starts. All of these conditions have existed for multiple years.

The real estate results are knowable. Comparable ‘for sale housing prices’ are up to 5 times the national median and ‘rental rates’ are up to 3 times the national median with imbalances growing worse with the economic recovery. This

is our future. There should be no doubt that anyone owning San Diego rental property without debt and performing within ‘industry best practices’ will enjoy a financial future similar to other successful small business ownerships. By the way, nationwide four out of ten rental properties are single homes or individual condos and especially in this region perhaps the best way to own rentals. We must see ourselves as essential housing providers and take pride in that stewardship.

Take a look at San Diego in a different light. I have spent much of my life leaving my hometown for business and family adventures. Certainly, my San Diego has changed a lot over the years and I have always enjoyed coming back home to see it with fresh eyes. After high school I moved in with my grandmother since my grandfather had suddenly passed away. From their beautiful home that he designed, engineered and built on the south rim of Mission Valley I watched a brand new stadium constructed. Great memories but I would enjoy seeing that stadium re-thought and replaced with a new century solution.

Problems keep us creating solutions; the bigger the problem, the better the solution. One thing for sure, in 5 years (2020) everyone will see things more clearly, right? Unfortunately we can’t wait to watch everything happen before we make it happen.


Legislative• Water Districts adopt more increases, San Diego City Council to vote on proposed increase this month• Cities prepare for state-mandated Organic Recycling Program (AB 1826), are you prepared?• Habitability Issues

UpdateLocal

Water Districts adopt more increases, San Diego City Council to vote on proposed increase this monthWater districts across the San Diego region continue to approve new increases on water rates. Districts say the rate increases are necessary with the cost of water anticipated to rise and shrinking revenues because residents and businesses are cutting back on their water use.

Last month, the Helix Water District approved an increase of its water rates; the district covers the cities of La Mesa, El Cajon, Lemon Grove, and Spring Valley, and parts of east county San Diego. The plan will raise water rates over the next five consecutive years. Customers, that pay an average of $142 every two months for 26 units of water, will see their bill

increase to $155 in 2015-16, $173 in 2016-17, $194 in 2017-18, $208 in 2018-19, and $223 in 2019-20. The Santa Fe Irrigation and Sweetwater Districts raised their rates back in September. The Carlsbad Municipal Water district is proposing a 5.1 percent increase for drinking water and 6.84 percent increase in wastewater fees; the City Council will vote on the plan on December 1, which will go into effect January 1.

The San Diego City Council will vote on a proposed water rate increase on November 17. If adopted, the proposed plan will increase rates 9.8 percent beginning January 2016 and 6.9 percent in July 2016. San Diego’s water rates could increase an additional 6.9 percent in July 2017, 5 percent in July 2018, and another 7 percent in July 2019. By the time the final increase takes effect in 2019, water rates will


have increased almost 41 percent from the present rate. The City’s Public Utilities Department says the proposal is necessary to pay for the rising cost of imported water, sagging revenues because customers are using less water, and to pay/finance current and future water projects that will expand the city’s drinking water supply. Public notices were mailed to all city customers in late September providing the plan’s details and instructions on how customers can protest the proposed increase. The City’s department also conducted public presentations across the city to solicit feedback from customers.

Cities prepare for state-mandated Organic Recycling Program (AB 1826), are you prepared? Beginning next year, local governments, commercial, and multifamily properties with 5 or more dwelling units that generate solid waste must recycle or divert their organic waste. Cities and Counties are required to have an organic waste recycling program, and must educate businesses that produce solid waste about how to recycle it by January 1, 2016. Multifamily properties that generate 8 cubic yards or more of non-food organic waste also will be responsible for recycling or diverting organic waste by April 1, 2016. Multifamily dwellings that generate 4 cubic yards or more of non-food organic waste must arrange for organic waste recycling by January 1, 2017.

Multi-family properties must

recycle or compost green waste, landscape and pruning waste, and nonhazardous wood waste. Multifamily dwellings of five units or more will not be required to recycle food waste, which includes food-soiled paper mixed with food waste. Multifamily complexes that are 4 units or less will be exempt. However, if the state cannot meet percentage reduction mandate

by 2019, the state could eliminate any or all exemptions. The SDCAA urges property managers and owners to contact their city or waste hauler to learn more about the programs. Cities, such as San Diego and Chula Vista, are holding workshops and sharing information with businesses and multifamily properties on how they can lower the amount of

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waste they produce, recycle, and even compost to comply with state rules.

For more information about AB 1826, log into the SDCAA’s website at www.sdcaa.com, and look for our White Paper, Assembly Bill (AB) 1826 – Mandatory Commercial Organics Recycling (MORe), in the White Papers

webpage.

Habitability IssuesLast month, local media aired several stories about landlords accused by their tenants of providing substandard housing. The tenants living on those properties contend that they have been asking the property owner for months to fix various problems

like plumbing and roof leaks, removing pests, and remedying other code violations, but the problems remain uncorrected. In both situations, the tenants held rallies, contacted local media outlets to share their story, and refused to pay rent. Now a local tenants’ rights group is calling upon city and county governments to enforce and prosecute property owners who violate habitability laws.

The SDCAA urges all property managers and owners to comply with local and state law, and identify and correct any habitability issues at properties as soon as possible. If a property owner or manager receives a violation, it is vital that they contact the municipality as soon as possible and work out a solution before they become subject to penalties or even criminal prosecution. Visit the SDCAA’s White Paper Webpage and read our White Paper, Code Enforcement Issues for Rental Properties - Top Ten Code Violations, on spotting common code violations and what to do if your property receives a notice of violation.

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When the legislative year ended, the Governor had

30-days to sign or veto legislation presented to him. That date, October 11, 2015, having just passed, we now know what new laws will be taking effect on January 1, 2016 that will impact SDCAA members.

It was another long interesting year with many hard fought battles with SDCAA coming out on the winning side most of the time. When the Legislature reconvenes on January 4, 2016, SDCAA will again be in the middle of the action; protecting the rights of rental property owners not only in San Diego, but throughout California.

Before we get to the year-end recap, we thought we would share some statistics with you. This year, Governor Brown considered 941 bills, the third lowest number he has considered since beginning his third term. Of those, Governor Brown vetoed 133 bills; his second highest percentage of bills vetoed (14.13%) since returning to office in 2010, and signed 808 of the bills sent to him for consideration.

Below is a recap of the 2015

legislative year including summaries of important rental-housing related legislation and their dispositions.

Bills of Significance

SB 364 (D - Leno) – Ellis Act - SB 364 would allow San Francisco to prohibit, by ordinance or ballot measure, a rental housing owner from removing a building from the market pursuant to the Ellis Act unless all owners in the rental property have held their ownership interest for at least five-years. The second round of Leno and the Ellis Act ended the

same way it did last session. SDCAA, and others, opposed SB 364 when it was heard in Senate Transportation and Housing Committee, where it fell one vote short of passage. As the bill deadline approached, it became evident that none of the “NO” votes were going to change their votes forcing Senator Leno to table SB 364. Senator Mark Leno then announced that he was abandoning efforts this year to take on “greedy speculators” who he says are “gobbling up San Francisco’s limited rent controlled housing supply.”

CaliforniaCAPITOL NEWS

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Senator Leno is a formidable legislator and he will no doubt take the bill up in January of next year for round three.

SB 655 (D-Mitchell) – Mold - This bill makes housing substandard if, in the judgment of a code enforcement officer, there is any visible mold growth, excluding the presence of mold that is minor and found on surfaces that can accumulate moisture as part of their properly functioning and intended use. As initially introduced, SB 655 would have added mold to the conditions that make housing substandard. The bill was later amended to make clear that a health officer or a code enforcement officer must be involved to declare any mold a health and safety risk to the occupants and to declare that it was not found on surfaces that can accumulate moisture as part of their properly functioning and intended use, such as shower stalls. As a result of these amendments, CAA removed its opposition to the bill.

However, SDCAA informed the author and Legislature that while we support proven and scientifically sound approaches to help ensure safe housing while encouraging property owners, managers and occupants to follow best practices for controlling excess moisture and mold in buildings, SB 655 still did not address our concerns.

SDCAA vigorously opposed SB 655 in committee and on both the Senate and Assembly floors. Despite our aggressive opposition, SB 655 passed and was sent to the Governor for his consideration. As a result, we met and discussed the shortcoming of SB 655 with the Governor’s staff and provided them with additional background information buttressing SDCAA’s arguments in opposition to the bill. Since SB 655 establishes a dire policy precedent by forcing a vague definition of mold, checked by untrained and ill-equipped personnel, increased liability, all when strong programs exist

in other states as models for a more scientifically-sound and professionally-implemented approach, we requested that the Governor veto SB 655 because it does not address fundamental problems SDCAA has with the bill, including;

• A Definition Without Meaning. The bill is overly broad in defining any amount of any mold as a substandard housing condition. Mold is present nearly everywhere and widely-accepted governmental guidelines state that not all mold conditions present unacceptable risk and that small areas of visible mold can safely be addressed by occupants regardless of the cause.

• Inspections by Untrained Individuals. The bill relies on building inspectors without proper training or equipment for inspecting, testing, or remediating mold. SDCAA supports proven and scientifically sound approaches to help ensure safe housing while encouraging property owners, managers, and occupants to follow best practices for controlling excess moisture and mold in buildings. SB 655 does not do this.

• Increased Liability. Mold as a substandard housing condition will lead to abusive litigation practices, as SB 655 applies to all 300,000 species of mold that exist in the world without distinguishing between harmful molds or harmful levels of molds, and would criminalize violations of these provisions.

• Why Ignore Proven Solutions? Other states have enacted laws for the licensing of mold contractors


in order to ensure the proper assessment and remediation of mold. Provisions have also been adopted providing liability protection for property owners and managers who use licensed contractors to correct mold problems. These programs ensure that mold is properly identified and removed, as well as provide tenants and housing providers assurances that the issue has been resolved.

The Governor, on the second to the last day of his deadline to act on legislation, signed SB 655 (Chapter 720, statutes of 2015). As with all difficult decisions, the decision on SB 655 was left to the end. SDCAA members and staff put up a valiant effort in an attempt to garner a veto. We want to thank all of SDCAA members who responded to SDCAA’s “call to action” and sent letters to the Governor’s office requesting he veto SB 655.

AB 396 (D-Jones-Sawyer) - Rental housing discrimination: applications: criminal records - As introduced, and subsequently amended, the bill limited when a landlord may inquire about a prospective tenant's criminal record.SDCAA successfully argued that criminal background checks are an important tool to assist rental property owners in determining whether applicants pose a risk to tenants and to the property based on relevant prior conduct. That AB 396 will impose significant costs on rental property owners, will put existing tenants at risk, and will be unfair financially and otherwise to individuals with a criminal history.

The bill requires owners to adopt a cumbersome, time-consuming, multiple-step process of evaluating prospective renters and which prevents them from completing their necessary pre-rental due diligence. It will be financially burdensome on property owners to wait 14 days after giving an applicant a tentative denial, as well as unfair to other applicants who are waiting for decisions on their applications. Also, we are now asking owners and managers to

determine whether an applicant has an unacceptable criminal record and could face significant liability if they make the wrong decision, and would likely be forced to consult with their attorneys every time an applicant with a criminal record applies for housing.

SDCAA opposed the bill and it was held in the Assembly Appropriations Committee. This may be an issue we will see again

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AB 1448 (D-Lopez) – Clotheslines – AB 1448 will require a tenant to obtain permission from the landlord prior to using a clothesline on the exterior of the building. Let us repeat that, AB 1448 will require

a tenant to obtain permission from the landlord prior to using a clothesline on the exterior of the building. As initially introduced, AB 1448 would have prohibited lease provisions that restrict the use of clotheslines by tenants at a property.

The bill was later amended, as a result of SDCAA’s opposition to the bill, along with other apartment associations, to require approval from the landlord. The sponsors and the author knew the bill would be killed and approached us regarding amendments that would remove our opposition. We told

them that landlord approval prior to using a clothesline was a requirement for SDCAA to remove its opposition. They submitted language to us that met our demands and SDCAA’s, and others, removed opposition and the bill sailed through the Assembly.

Well, no good deed goes unpunished, so in the Senate Judiciary Committee the author agreed to amendments removing the requirement that “a tenant obtain permission from a landlord prior to using a clothesline on the exterior of a building.” She and the sponsors undid the agreement they reached with us in the Assembly. SDCAA immediately sent a letter of opposition demanding that our agreement be honored. We participated in a conference call and demanded the same. No new amendments – honor the agreement you made.

Finally, the author, on the last day to amend bills agreed to honor her commitment and amend the bill back to reflect the agreement reached in the Assembly. The bill, once


amended, passed easily and the Governor signed it, Chapter 602, Statutes of 2015.

You may have seen articles referring to the bill as the “clothesline freedom act” or something to that effect. What they all fail to mention is that a tenant must obtain permission from the landlord prior to using a clothesline on the exterior of the building. SDCAA successfully had the language requiring landlord approval put back in the bill.

AB 551 (Nazarian) - bed bugs - AB 551, establishes protocols and duties for rental property owners and tenants to follow when bed bugs are identified in a rental unit. SDCAA took an oppose unless amended position on the legislation. We were concerned that it would require landlords to purchase bud bug management plans from pest control operators every time a landlord had a bed bug infestation issue.

We felt it was unnecessary to require a landlord to purchase a management plan every time a bed bug issue occurred. With that, we engaged the author and sponsors and worked diligently on the legislation. We were very close to reaching agreement, however, more work remains and Assembly Member Nazarian, unlike Senator Wolk in SB 7, agreed to make AB 551 a two-year bill. SDCAA thanks the Assembly Member for not forcing the issue and allowing all interested parties to work on amendments until we are all content with the final bill language. We will continue to work with the author and the

sponsors on AB 551.

SB 7 (Wolk) – submetering - As you may recall, SB 7 was introduced as a simple water submetering bill. The bill, among other things, requires the installation of water submeters in new apartment units on or after Jan. 1, 2017. It specifically authorizes the imposition of an administrative fee by property owners or third-party billing companies when they read and bill tenants for their water use. It authorizes fees on tenants who pay their bills late and allows for additional enforcement for unpaid bills. It specifically leaves in place ratio utility billing systems (RUBS) used by owners at existing properties and exempts cities where they have a local water submetering ordinance.

After months of negotiations on this bill, we thought we had reached agreement with all parties involved. However, when the bill was heard in Assembly Water, Parks and Wildlife Committee, last minute amendments were accepted by the author, amendments that were not shared prior to the hearing or listed in the analysis, requiring installation and

maintenance of submeters shall be provided by licensed plumbing contractors using workers who have graduated from a state approved apprenticeship program. Considering this would, in SDCAA’s opinion, slow the installation of submeters due to lack of installers, and the fact that it disallows current certified installers to install submeters (because they haven’t graduated from a state approved apprenticeship program), and because the amendments were not shared per our previous agreement with the author’s office before any amendments were accepted, SDCAA opposed the bill.

We met with the author’s office and voiced our opposition. The author, after several requests,

Article continued on page 33


c a l e n d a r

November6Mark of Excellence Presenter Rehersal8:30AM-10:30AM

10IROC-Legislative Update9AM-10:30AM

20Mark of Excellence Awards4PM-10PM

December1NALP Presentations8:00AM-10:30AM

11Holiday Open House (MNI)3:30pm-6:00pm

Events & Education

register online at www.sdcaa.com

calendarAll education classes are held at the SDCAA office, unless otherwise noted.

SDCAA North County Membership Luncheons are located at St. Mark Golf Club.

Classes, dates and times are subject to change. Please visit www.sdcaa.com for the latest offerings.

Office ClosedNovember 26 and 27

December 24 and 25


November4Executive Supplier Council Committee9:00AM-10:30AM

5Mark of Excellence Committee8:30AM-10:30AM

11Editorial Advisory Board9:00AM-10:30AM

13Membership Committee9:00AM-10:30AM

17Education Committee8:30AM-10:00AM

December1Mark of Excellence Committee8:30AM-10:30AM

2Executive Supplier Council Committee9:00AM-10:30AM

9Editorial Advisory Board9:00AM-10:30AM

11Membership Committee9:00AM-10:30AM

15Education Committee8:30AM-10:00AM

c a l e n d a r

member involvement

Committee Meetings

get involved, join a committee!

SDCAA's committees help plan most of the programs and ac-tivities hosted each year, by the SDCAA.

These committees have always been a place for innovative ideas, energy and flexibility that help the industry move forward.

Your skills, interests, talents and contacts have helped make this association and industry strong.

Please help us move forward. Join a committee today!

For more information on the different committees, visit www.sdcaa.com or contact the SDCAA at [email protected] or call 858.278.8070

October MNI at the Verge


November

IROC Legislative UpdateDate: November 10th Time: 9:00am – 11:00amLocation: SDCAA OfficesThis informative meeting will provide updates in recent and forthcoming changes to legislation impacting the rental housing industry. By making informed risk management choices, you may be able to avoid the unnecessary expenditure of time and money. Come hear what 2016 has in store for you!

North County Luncheon: Preparing for upcoming El Niño stormDate: November 18Time: 11:30am-1:30pmLocation: St Mark Golf ClubIn anticipation of an El Niño,

San Diego County residents are encouraged to take steps to prepare for higher-than-normal levels of rain this fall/winter. Come to this informative meeting to learn how to prepare yourself and your property for El Niño. Early Bird online registration

For the 2016

Class and

Seminar

Schedule visit

the education

pages at

www.sdcaa.com

In-Person LearningWhy take risks, learn the rules...get educated!

Register: Online at www.sdcaa.com

Seminar Locations:

Central San Diego St Mark Golf ClubSDCAA Seminar Room 1025 La Bonita Dr. 5675 Ruffin Road, Suite 310 San Marcos, CA 92078San Diego, CA 92123 or unless otherwise noted on event flyer.

S M T W T F S1 2 3 4 5 6 78 9 10 11 12 13 1415 16 17 18 19 20 2122 23 24 25 26 27 2829 30

InfoLink Rental FormsInfoLink Rental Forms:• Reviewed by California Attorneys• Updated annually to current regulations• Easy to use

Available three ways:• Online--Free to members• Online--through InfoLink Resident Screening • At the bookstore

sdcaa.com www.rhcsoriverside.orgwww.rhcdesertcities.org

www.sdinfolink.comor call 858.278.8070 or

e-mail [email protected]


Professional Certifications and Designations

Take your career to the next level with the National Apartment Association Education Institute (NAAEI) Professional Certifications and/or Designations.

These Programs are available online at www.sdcaa.

Online LearningOnline ClassesSeminars

Here is one of the available seminars:

ONLINE: A Property Managers Disater Guide

Natural catastrophes and man-made disasters caused a worldwide economic loss of $218 billion in 2010. With so much of your property assets at stake, understanding and conveying your disaster plan is vital in being a successful apartment manager. Gary A. Pudles, President and CEO of AnswerNet, will navigate you through the development of a successful property disaster plan. This webinar will include the best processes to identifying risks and hazards, constructing and implementing a plan, how to effectively communicate that plan to your tenants and stakeholders.

TARGET AUDIENCE: Owners and Managers of multifamily properties.Cost: $19

Register at naahq.org

Have your login information ready.Forgot your login? Contact NAA Monday through Friday between 8am and 5pm

Get up-to-date information through the conve-nience of learning on the Internet while provid-ing the opportunity and benefits of peer-to-peer interaction through the Webinar Wednesday series or the NAAEI webinars.

November

• Nov. 4, 2015 - Social Media, What have you done for me lately.

• Nov. 18, 2015 - The Resident is not the Problem- How to overcome Resident Problems and Problem Residents...and Know the difference.

December

• Dec. 2, 2015 - Escaping the Echo Chamber-Tech and Marketing Tips from Outside of the Multifamily

• Dec. 16, 2015 - Your 2016 Marketing Playbook

Webinars

take online courses or recorded webinars 24 hours a day. Over 80 courses are available in English and Spanish. View the brochure at www.sdcaa.com.

More information on cost and registration is available on www.sdcaa.com

Vist www.sdcaa.com

• Post a job online • View resumes

online

Postings at no cost to members


22nd Annual Mark of Excellence Awards Ceremony November 20, 2015

Venue

Hilton San Diego Bayfront, 1 Park Boulevard, San Diego, CA 92101

Attire

Business/Cocktail

Schedule 4:30pm Registration and Reception

5:30pm Dinner 7pm – 9:30pm Ceremony

Tickets and Sponsorship Opportunities

www.sdcaa.com

More information 858-751-2219 or [email protected]

Title Sponsor


OwnersHurblut AptsHyatt StreetRick KluneAlllyn KreiselAndrea and Noble RobinsonB&P florence Street LLCElizabeth R. Blaneted GoldbergHelen AllreadPatricia MillanQarterage LLCPiazza D' OroSardo Propertiestracy Wells

Property ManagersNoah RealtyWaterleafWestdale Real Estate Invest-ment & Management

SuppliersClient Benefit Insurance ServiceUrban Renovation and Construction West, IncBest Choice Drains and PlumbingDrawer DepotJ Co Mailboxes

Honor RollCelebrating 10+ years of membership in SDCAA anniversary month

Members

S D C A A m e m b e r s

John F. Cihak 1969Betty Kern 1970Vaclav Koci 1974Brigitte Colzani 1975David J. Hay 1975Irene Jackson 1975NB Properties, Inc. 1975Deborah Gerlach 1976Cameron Brothers Corporation 1977Diamond Apartments 1977Loraine Wininger 1977Lyon & Lyon, Inc. 1977Mesa Palms Apartments 1977Susie and Jim Uribe, Owners 1977Hans Iliew 1978Janice Zamudio 1978

R & V Management Corporation 1980Rohn Properties Management 1980CAM Properties 1981Oaklawn Villas, LLC 1984the Woodrose| Yuko & Robert Burkett, Owners 1984Fashion Furniture Rental, Inc. 1985G & Y Properties LLC 1985La Paloma Apts. 1986Randall Leavitt 1986Rodney and Robin Smith 1986Fred and Jan Fogerty 1987Wood/Saukkonen 1987Mary Jane Dunn 1989Blossom Court Apartment 1991Dean Freeman 1991Matthew and Sheila Gleason 1991Pedro Ferreira 1991Pacific Shores 1992Cassidy & Associates Real Estate Inc. 1993Michael Boardman 1993Montecito Village| Prime Ad-ministration LLC 1994Washtek, Inc. 1995Stefan Hoffer 1995

John M. Neill 1996Robert and Linda Lofgren 1996D.L.B. Realty, Inc. 1996St. Vincent de Paul A/P 1996Patrick F. McMillin 1997S & D Property Management, Inc. 1998Simplicio C. Villanueva 1998Herbert Baker Jr. 1998Villa Pacific Properties 1999Steve Schmidt & Company 1999Joyce Peterson 1999Baldwin Moore Realty 2000Jean Ready-Froning 2000Mike Spears 2000Frances Harvey 2001John Alioto 2002AJ Properties 2002Robert Harting 2003Jo Lancaster 2004turnover Cleaning and Carpet Care 2005Robert Nees 2005John B. Harris 2005


San Diego Multi‐Housing Corp. Forms and Books Order FormTel. 858‐278‐8070 Fax 858‐278‐8071 Adrs 5675 Ruffin Road, Ste 310, San Diego, CA 92123

Form Name Item # Revised Issue Qty Mbr $ Retail TotalPre‐Tenancy/Screening Forms Series 100Creating Rental Criteria Worksheet 100 Jan‐12 Pack of 25 $9.00 $19.00Application to Rent 110 Oct‐11 Pack of 25 $9.00 $19.00Receipt For Screening and/or Credit Checking Fees 120 Oct‐11 Pack of 25 $9.00 $19.00Verification of Employment 130 Nov‐12 Pack of 25 $9.00 $19.00Reference Form for Rental Applicants 140 May‐12 Pack of 25 $9.00 $19.00Offer to Rent and/or Holding Deposit Receipt 150 Nov‐12 Pack of 25 $9.00 $19.00Notice of Adverse Action 160 Jan‐12 Pack of 25 $9.00 $19.00Establishing a New Tenancy Series 200Agreement to Rent/Lease 200 Nov‐12 Pack of 25 $9.00 $19.00New Tenant Addendum Checklist 203 Dec‐12 Pack of 25 $9.00 $19.00Guarantee of Rental Agreement 206 May‐12 Pack of 25 $9.00 $19.00Security Deposit Addendum 209 Aug‐11 Pack of 25 $9.00 $19.00Covenants, Conditions & Restrictions ("CC&Rs") Addendum 212 Oct‐11 Pack of 25 $9.00 $19.00Proration Table 213 Jul‐13 Pack of 25 $9.00 $19.00Key and Access Device Agreement 214 Nov‐13 Pack of 25 $9.00 $19.00No Attorneys Fee and Court Costs Addendum 215 Apr‐12 Pack of 25 $9.00 $19.00Rental Agreement Addendum 218 Nov‐12 Pack of 25 $9.00 $19.00Lead Based Paint Addendum (pre 1978 construction) 221 Nov‐12 Pack of 25 $9.00 $19.00Asbestos Addendum (pre 1981 construction) 224 Oct‐11 Pack of 25 $9.00 $19.00Acknowledgement of Receipt of Pest Control Notice 227 Nov‐11 Pack of 25 $9.00 $19.00Smoke Detection Device Addendum 230 Nov‐11 Pack of 25 $9.00 $19.00Carbon Monoxide Detection Device Addendum 233 Oct‐11 Pack of 25 $9.00 $19.00Garage‐Storage Agreement 234 Nov‐13 Pack of 25 $9.00 $19.00Satellite Dish and/or Antenna Agreement 236 Nov‐12 Pack of 25 $9.00 $19.00Family Child Care Agreement 239 Nov‐12 Pack of 25 $9.00 $19.00Waterbed and‐or Liquid Filled Furniture Agreement 242 Nov‐11 Pack of 25 $9.00 $19.00Recycling Rules Addendum City of San Diego 245 Jul‐13 Pack of 25 $9.00 $19.00Open Flame and Cooking Device Addendum 248 Jan‐11 Pack of 25 $9.00 $19.00Tobacco Non‐Smoking Areas Addendum 251 Oct‐11 Pack of 25 $9.00 $19.00Anti‐Crime Housing Addendum 254 Oct‐11 Pack of 25 $9.00 $19.00Apartment Rules and Regulations 257 Nov‐12 Pack of 25 $9.00 $19.00Pool Rules 260 Nov‐11 Pack of 25 $9.00 $19.00Companion Animal 262 Nov‐14 Pack of 25 $9.00 $19.00Pet Agreement 263 Nov‐12 Pack of 25 $9.00 $19.00Bedbug Addendum 266 Nov‐11 Pack of 25 $9.00 $19.00Mold and Mildew Addendum 269 Jan‐12 Pack of 25 $9.00 $19.00Move In‐Out Statement of Condition 272 Jan‐11 Pack of 25 $9.00 $19.00Furniture Inspection and Inventory 275 Nov‐11 Pack of 25 $9.00 $19.00Insurance Information for Residents 278 Nov‐12 Pack of 25 $9.00 $19.00Disclosure Notice of Default ‐Foreclosure 281 Nov‐12 Pack of 25 $9.00 $19.00Duration of Tenancy Series 300Notice to Enter Dwelling Unit 300 Oct‐11 Pack of 25 $9.00 $19.00Notice of Dwelling Unit Entry 310 Nov‐12 Pack of 25 $9.00 $19.00Service/Maintenance Request 320 Nov‐12 Pack of 25 $9.00 $19.00Notice of Change of Terms of Tenancy 350 Nov‐12 Pack of 25 $9.00 $19.00Notice of Cash Demand 360 Nov‐12 Pack of 25 $9.00 $19.00Notice and Demand Regarding Dishonored Check 370 Nov‐11 Pack of 25 $9.00 $19.00Payment Plan 380 Nov‐12 Pack of 25 $9.00 $19.00Resident's Certification of Terms ‐ Estoppel Contract 390 Jan‐11 Pack of 25 $9.00 $19.00Terminating the Tenancy Series 400Three Day Notice to Pay Rent or Quit 400 Nov‐12 Pack of 25 $9.00 $19.00Three Day Notice to Quit 405 Nov‐11 Pack of 25 $9.00 $19.00Three Day Notice to Perform Conditions and‐or Covenants or Quit 410 Oct‐11 Pack of 25 $9.00 $19.0060‐Day Notice of Termination of Tenancy ‐ City of San Diego 420 Apr‐04 Pack of 25 $9.00 $19.0090‐Day Notice to Quit‐Foreclosure 425 Nov‐12 Pack of 25 $9.00 $19.0030‐60 Day Notice of Termination of Tenancy 430 Nov‐12 Pack of 25 $9.00 $19.00Tenants Notice of Intent to Vacate 435 Nov‐11 Pack of 25 $9.00 $19.00

Page 1 Total $


San Diego Multi‐Housing Corp. Forms and Books Order FormTel. 858‐278‐8070 Fax 858‐278‐8071 Adrs 5675 Ruffin Road, Ste 310, San Diego, CA 92123

Terminating the Tenancy Series 400 ContinuedAcknowledgement of Residents Notice of Intent to Vacate 440 Nov‐11 Pack of 25 $9.00 $19.00Notice of Resident's Right to Request Pre Move‐Out Inspection 445 Nov‐12 Pack of 25 $9.00 $19.00Declaration of Service Notice to Resident 455 Nov‐11 Pack of 25 $9.00 $19.0030‐Day Notice of Termination of Tenancy ‐ Domestic Violence 460 12‐Dec Pack of 25 $9.00 $19.00Notice of Non Renewal of Lease 470 12‐Dec Pack of 25 $9.00 $19.003 part Form Series30‐60 Day Notice of Termination of Tenancy 430C ‐ Pack of 25 $12.00 $22.00Three Day Notice to Pay Rent or Surrender Possession 400C ‐ Pack of 25 $12.00 $22.00Three Day Notice to Perform Conditions/Covenants or Quit 410C ‐ Pack of 25 $12.00 $22.00Three Day Notice to Surrender Possession 405C ‐ Pack of 25 $12.00 $22.00Finalizing the Termination Series 600Security Deposit Deduction Documentation Waiver 600 Nov‐12 Pack of 25 $9.00 $19.00Itemization of Security Deposit 610 Dec‐12 Pack of 25 $9.00 $19.00Notice of Belief of Abandonment of Real Property 620 Dec‐11 Pack of 26 $9.00 $19.00Notice of Right to Reclaim Abandoned Property 630 Nov‐11 Pack of 25 $9.00 $19.00Management Forms Series 700Employee Agreement with Required Addendums 700 Nov‐12 Pack of 25 $9.00 $19.00Report of Hours Worked 710 Nov‐12 Pack of 25 $9.00 $19.00Mutual Agreement to Arbitrate Claims 730 Nov‐12 Pack of 25 $9.00 $19.00Employee Job Description 740 Nov‐12 Pack of 25 $9.00 $19.00Addendum to Housing Allowance Agreement‐ Insurance 750 Nov‐12 Pack of 25 $9.00 $19.00Addendum to Housing Allowance Agreement Re‐Permitted Occupants 760 Nov‐12 Pack of 25 $9.00 $19.00Signs, Brochures & Other ProductsForms Starter Pack (top 20 used forms)Not available online FSP 1 14‐Feb Pack of 1 $15.00 $30.00Proposition 65 Signs 1010 ‐ Sign $5.00 $6.75Caretaker / Manager Signs 1030 ‐ Sign $9.50 $19.50Lead Pamphlets (1978) PMO 1 ‐ Single $1.25 $2.00Lead Pamphlets (1978) (Bundle of 10) PMO 10 ‐ Pack of 10 $7.50 $10.00Lead Pamphlets (Renovate Right) PMO 4M ‐ Single $1.25 $2.00Rent Receipt Book 907 ‐ Book $17.00 $20.00

Page 2 Total $

v.01.2015

All sales are FINAL. Please make your selections accordingly.

Company Name/Ordered By_____________________________________________________ Mbr # ________ Page 1 Total

Address__________________________________________________________________Phone____________ Page 2 Total

City___________________________________State____________ Zip______________ Fax _______________ Subtotal

Ship to Above Address Pick‐Up Order 8% Sales Tax*

Security Code: ___________ Name on Credit Card:________________________________________________*CA sales tax along with shipping and handling costs will be added to every order. Please call the bookstore to confirm shipping and handling costs, if necessary.

Signature: _________________________________________________________________________________Members can visit www.sdcaa.com to download, fill‐in and print forms at no charge! For more information please call (858) 278-8070.

Payment Type: Cash _________ Check# _________ VISA/MC/AMEX/DISC _________ Bill to Account_______Shipping & Handling*

Credit Card No. ____________‐____________‐____________‐____________ Expiration Date: _____ /_____ Total


Article continued from page 23

refused to address our last remaining issue. The author was offered an opportunity to return the bill to committee and amend it or press forward.

She decided to press forward thus forcing SDCAA and others to engage full force in opposing the bill. After several days of constant lobbying, Senator Wolk presented her bill on the Assembly floor where it garnered no more than 30 votes (29-28), falling well short of the 41 needed for passage.

The bill is not dead. It is a two-year bill and Senator Wolk will undoubtedly try again when the Legislature returns in January. In the interim, SDCAA and other interested parties will need to assess whether or not to move forward with our own water submeter bill, one that we can control.

SB 328 (D-Hueso) – Pesticide Use – SB 328 requires a landlord or the landlord’s agent who applies pesticides at the property to provide the affected tenants with a written notice. For some time, California law has required notification requirements of pest control companies when they apply pesticides at residential properties. This year, Senator Hueso introduced a bill attempting to extend these same requirements to landlords when they apply pesticides inside tenants residences (at their request) and to common areas. So, when a tenant notifies a landlord s/he has ants, etc. and requests a landlord apply pesticides to eradicate said pest,

prior to applying the pesticide, the landlord must tell tenants in writing the pest or pests being targeted, the name or brand of the product being used, and a specific notice like that required of pest control operators.

We met repeatedly with the author and his staff to negotiate amendments to a bill that, when introduced, was so onerous as to be unworkable. After months of discussion, AB 328 was amended into its final form and passed by the legislature and signed by the Governor.

Legislation Signed by Governor Brown

AB 418 (D-Chiu) – Domestic Violence; Intent to Vacate – AB 418 reduces the time limit for a tenant who is a victim of domestic violence, to give a notice of intent to vacate to the landlord from 30-days to 14-days. When the bill was first introduced, SDCAA took a support if amended position on the bill because the bill required the property owner to return the security deposit

within the same 14-day timeframe as the notice of intent to vacate. SDCAA, while supportive of the bills intent, informed the author of the bill as to the difficulty of complying with the security deposit issue. Once the author removed the language from the bill, SDCAA was glad to support the bill. Signed by Governor, Chapter 70, Statutes of 2015

AB 447 (R-Maienschein) Insurance Discrimination – AB 447 will prohibit insurers from discriminating against rental property owners who offer housing for tenants with Section 8 vouchers or other low-income programs. Some insurers have discriminated against property owners who participate in housing assistance programs, treating similarly situated properties differently, or refusing to offer or renew policies, simply because of the presence of tenants who have availed themselves of legitimate government benefits. They argue this serves as a disincentive for property owners to participate in these important affordable housing programs, particularly

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in high-cost California. AB 447 will hopefully address this situation. refused to address our last remaining issue. Signed by Governor, Chapter 432, Statutes of 2015

SB 600 (D-Pan) – Discrimination: Immigration Status – SB 600 amends the Unruh Civil Rights Act to prohibit discrimination on the basis of “citizenship,” “immigration status,” and “primary language.” Under this bill, a landlord who asks a prospective tenant to verify his/her immigration status will not constitute a violation of this law. Also, the bill clarifies that landlords need not provide documents in a language other than English unless the landlord negotiates contracts in another language (as already required by existing law). Signed by Governor,

Chapter 282, Statutes of 2015.

Bills Vetoed by the Governor

AB 35 (D-Chiu) – Affordable Housing tax Credits – AB 35 would have increased California’s Low Income Housing Tax Credit by $300 million for the construction and rehabilitation of affordable housing units across the state. As you may recall, this was one of Speaker Atkins four bill package related to low income housing. SDCAA reviewed the four bill package and discussed several of the bills with the Speaker when SDCAA leadership met with her earlier in the year. When presented to the Governor, he vetoed the bill.

Governor’s Veto Message to the Members of the California State AssemblyI am returning the following nine bills without my signature:Assembly Bill 35,Assembly Bill 88,Assembly Bill 99, Assembly Bill 428, Assembly Bill 437, Assembly Bill 515, Assembly Bill 931, Senate Bill 251, Senate Bill 377

Each of these bills creates a new tax credit or expands an existing tax credit.

Despite strong revenue performance over the past few years, the state' s budget has remained precariously balanced due to unexpected costs and the provision of new services. Now, without the extension of the managed care organization tax


that I called for in special session, next year's budget faces the prospect of over $1 billion in cuts.

Given these financial uncertainties, I cannot support providing additional tax credits that will make balancing the state's budget even more difficult. Tax credits, like new spending on programs, need to be considered comprehensively as part of the budget deliberations.

AB 428 (D-Nazarian) – Seismic Retrofit: tax Credits – The bill would have allowed a tax credit in an amount equal to 30 percent of the qualified costs paid or incurred by a qualified taxpayer for any seismic retrofit construction on a qualified building. Seismic retrofitting of rental housing seems to be coming to the forefront especially in the Los Angeles and San Francisco and will undoubtedly become an issue for others. AB 428 was an attempt to help pay for the costs of the retrofitting. Unfortunately, the Governor vetoed the bill. His reasons are spelled out in the veto message above (AB 35).

SB 251 (D-Roth) – Disability Access: Lawsuits – SB 251, among other things, establishes a presumption that certain “technical violations” are presumed to not cause a person difficulty, discomfort or embarrassment for the purpose of an award of minimum legal damages in a construction-related accessibility claim. The bill applies in those cases where the building or business owner is a small business and

has corrected the accessibility violations within 15 days of receiving legal notice of the claim. The bill also protects small businesses from liability for minimum legal damages if the owner receives an accessibility legal claim within 120 days after the business owner obtains an inspection of its premises by a certified accessibility inspector. The bill also creates tax incentives for businesses to correct violations, and requires the State Architect and the California Commission on Disability Compliance to post specified information to their respective Web sites for the purpose of educating the public on disability access laws.

The Governor vetoed the bill for the same reason he vetoed AB 428 and AB 35. In vetoing these three

bill (and others), it seems the Governor was making a point as to what his policy priorities are and sending a message to legislators with his veto messages..

The Legislature reconvenes for the second year of the 2015-16 legislative session on January 4, 2016. All bills introduced in 2015 still in their house of origin must pass out of their house of origin (i.e., Assembly bills introduced in 2015 must pass out of the Assembly by January 31, 2016) or they are “dead” bills. We will see thousands of new bills introduced, many of which will be bills of interest to SDCAA. We will also continue to engage on two-year bills like SB 7 and AB 551 in the hopes of reaching agreement on amendments.

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All of us at one time or another had a job that was, let’s say, less than fulfilling

and that we dreamed of quitting. Hand-in-hand with that of course is how we would quit, thus inspiring many fantasies about telling off the boss, co-workers or interminable clients. Hollywood has provided great fodder for this – Jennifer Aniston in Office Space, Bill Murray in Stripes or Tom Cruise in Jerry McGuire. One wonders if Speaker of the

House John Boehner (R-Ohio-8) had similar whimsies last month as he announced his resignation both as Speaker and from his seat in Congress effective at the end of October. Likely not, as his announcement was characteristic of his usual professionalism and desire to put the institution he loves in front of his own needs. He seemed more inspired by the visit of Pope Francis than by visions of verbal comeuppance for those who made his life so difficult for the past several years.

As expected, Mr. Boehner’s resignation has created a chaotic environment as Republicans seek to fill the vacuum he will leave. The words had barely escaped the Speaker’s mouth when the jockeying began in earnest. (There

were some signs it had begun even before). Initially, things played out as one would expect - nearly all of those currently in GOP leadership positions quickly announced their intention to move up the ladder. Kevin McCarthy (R-Calif.-23), the current Majority Leader was running for Speaker; Steve Scalise (R-La.-01), the current Whip was running for Majority Leader, and Patrick McHenry (R-N.C.-10), the current Deputy Whip was running for Whip. Cathy McMorris Rodgers (R-Wash.-05), the current GOP Conference Chair and Luke Messer (R-Ind.-06) the current Policy Committee Chairman ultimately chose to remain in their respective positions. There were challengers outside of leadership for all of these positions, but at least in McCarthy’s case, the odds seemed to be in his favor.

Then, just one day before the vote to nominate the party’s candidate for Speaker, the ground shifted as the House Freedom Caucus (HFC), a group of about 40 very conservative members long displeased with existing leadership, announced their support not for Rep. McCarthy but for Rep. Daniel Webster (R-Fla.-10), a freshman and favorite of the conservative wing of the Republican Party. While this was certainly not good news for Rep. McCarthy, no one – including members of the HFC – thought this would ultimately stop him from securing the Speakership. Apparently, Mr. McCarthy did not have that same confidence and he announced during the nominating meeting that he would not seek that office and would instead remain Majority Leader. He reportedly said that he was not

THE

By Greg Brown, Vice President of Government Affairs, NAA


the man to be the face of the party and wanted unified support within the party for whoever was the Speaker.

In the words of the Rep. Mark Sanford (R-S.C.-1), Mr. McCarthy’s announcement created “mayhem” in the caucus meeting. The news was apparently a surprise to literally everyone in the room, included Speaker Boehner who reportedly immediately postponed the Speaker nomination vote and left the room in a hurry. Since Mr. McCarthy is keeping his Majority Leader position, that freezes Rep. Scalise and Rep. McHenry in their current respective positions. It also ends the campaigns of all those members who were challenging them. Perhaps more importantly, it creates a free-for-all in selecting a new Speaker of the House.

In addition to Rep. Webster, Rep. Jason Chaffetz (R-Utah-3), chairman of the House Oversight and Government Reform Committee, is also a candidate for Speaker. Whatever the odds were that either of them would win the nomination before, they have changed radically now. It’s almost certain that other candidates will enter the election, but there are also discussions within the caucus of a “caretaker” Speaker to take the party through the end of the year. For his part, Speaker Boehner has committed to remaining Speaker until the party finds a replacement for him. No one was prepared for both Mr. Boehner and Mr. McCarthy to take themselves out.Mr. Boehner’s departure compiled with these late-

breaking developments has serious implications for the legislative calendar this fall. In his last month on the job, Mr. Boehner pledged to “clean out the barn” for his successor. And since he no longer has to care about reelection to Congress or the Speakership, he can make deals with whomever he wants. In fact, negotiations are already underway on a two-year budget deal that could eliminate the prospect of government shutdowns until 2017. Further, the Treasury Department updated its forecast for the debt limit, now reaching it on November 5 which means a deal could and probably should be made while Mr. Boehner still holds the gavel and can negotiate with Democrats and the Administration more freely. Look for deals on both of those items before Boehner departs.

Other outstanding legislative items remain but will not be solved this month. A highway bill and tax extenders are two at the top of the list and must see some kind of action before Congress adjourns for the year. As usual, these will come down to dollars and cents. The least common denominator is likely in both cases.

One legislative issue high on NAA’s priority list is nearly complete – negotiations over the National Defense Authorization Act (NDAA) and specifically the funding for the Basic Allowance for Housing (BAH). Recall that this subsidy for the housing costs of military personnel is critical to those NAA members who are partners in the Military Housing Privatization Initiative. Once again we managed to stave off deep cuts to the BAH and instead will see only a modest 1 percent reduction. This is not a perfect outcome but at least minimizes the damage.

The x-factor with the NDAA is the President. He has stated that he will veto the bill as currently drafted. The Senate passed the compromise legislation with enough votes to override any veto, but it is unclear if the House has the votes to do the same. If the President does veto the bill and the Congress cannot override that veto then the bill will have to be changed. How the BAH fares under those circumstances is unclear. The great advocacy work of the NAA Privatized Military Committee members to get us to this point may be required again.


Linda Morris2015 Industry achievement award Winner

1. When and why did you get involved in property Management? After I had my two children, I decided not to go back to work and stayed home until they were just going into junior high. I didn’t want to go back to my previous career (in an Oral Surgery Residency Program as an assistant to the director of the program) so I looked into temporary work. My first job was with Royce Asset Management Group, a wholly owned subsidiary of Great Western Bank. The company was created to manage all of Great Western Bank’s foreclosed properties in their portfolio until sale. I started as a receptionist and, after 6 months, a permanent position was created for me. I

was there three years and was promoted several times. By the time I left the company, I was a property manager. From the moment I started working in property management, I found it

fascinating; the people and the experiences were interesting, and there was never a dull moment. After all these years I still love what I do, and everyday I look forward to coming to work and seeing what the day will bring. It’s like an addiction.

2. Where do you see the industry in the next year? Next five years? I wish I had a crystal ball! However, what I would like to see is a focus on getting not only our members, but also more importantly our independent owners to be more active legislatively. I think it is important that they understand how effective their voice is to our legislators. They are the voting

constituents and legislators do care about what they say.I envision a more cohesive and organized grass roots system where we empower and call on our owners to help fight specific, harmful bills at the local, state, and national level. More than ever, our ability to mobilize our membership is important. The number of bills that we see each year that are harmful to our industry is continually increasing. 3. Where do you see Cambridge Management going in the years to come? That is a good question. Kendra, Kayla, and I have this discussion often. I would like Cambridge to continue to grow, however, I don’t want to grow to a point where we lose our core values and boutique feel. I would love to see Cambridge more involved in community service and more politically active.

4. Who are some of your peers in the industry that you admire or have helped you grow? Ann Block, Robert Vallera, Carroll Whaler, Kathy Bellville, Rick Snyder, and Eddie Goldberg are just a few of the leaders in our industry that I respect and

...as a 3rd Generation Escondido resident, this photo was taken in front of Escondido City Hall


Linda Morris2015 Industry achievement award Winner

admire. Each person has their own special qualities they bring to the industry; however, the one they all share is their continued involvement and dedication to SDCAA and the rental housing industry.

5. Tell me some of the things that drive you in this industry, and that keep you coming back every day to do more for the industry? It’s the feeling that, in my own small way, I try to make a difference for our owners, our residents and for the industry as a whole. What I love most is to take a property that an owner has just purchased (one that has lots of issues, i.e. drug activity, gangs, lots of needed repairs and/or renovation, etc.) and turn it into a community that the residents love and where they are proud to live. 6. Tell us about your leadership in the industry? I have served as an SDCAA board member and executive board member, as well as two back-to-back terms as President. I was on the CAA board and served as secretary/treasurer on the executive board. I am currently serving on the California Rental Housing Association board

as secretary. I have served on the North Park Business District Board of Directors for two years and was appointed to serve on the North Park Planning Committee Advisory Committee.

7. What are some of your accomplishments? I started M.S. Browar Development Group, Inc. and grew the business from two employees to 35 before I left after 13 years. My two daughters and I started Cambridge Management Group, Inc. almost 10 years ago and have grown our company to 31 employees. Recently, I graduated from the San Diego Public Leadership Institute, which

grooms you to run for office or serve on a board or commission.I have also been involved in helping to organize the state rental housing association, the CALRHA (California Rental Housing Association), which was created a year ago.

8. What do you see as the three biggest challenges facing the rental housing industry this year and what can be done to meet these challenges? I am very concerned about the lack of affordable housing and the impact that it has on people who want to live in San Diego County. Lack of

Kendra Bork, Linda Morris and Kayla Röeder


housing drives up the demand as well as the rent. The amount of time and the cost to develop and build apartments drives up the cost of rents as well. I believe we need to look at other cities in the U.S. that are able to build new buildings more efficiently and less expensively, thus keeping the cost of housing more affordable, and negating the need for rent control.

9. Where do you see the San Diego County apartment association going in the next few years? My vision would be for the majority of our members to be more active legislatively, both locally and at the state level. It is going to take all of us at a grass roots level to connect with our legislators and fight the poorly written bills that impact our industry.

10. What advice would you give to someone that wants to get more involved? Determine where your interests are and volunteer to be on a committee. You will connect with so many people who will become a part of your circle, and it can lead to leadership opportunities and growth beyond your wildest imagination.

11. You’re joining a distinct group of people with this award, how does it make you feel? I love this industry and I have enjoyed every minute of my involvement so it is hard for me to realize that others think I am worthy of joining those who have already won this award. I am honored.

Of a more Personal Nature1. Where are you from and how long have you lived in San Diego? I am a third generation Escondidoan. I did leave CA for almost 20 years when I lived in Austin, TX. Part of my heart is still there with dear friends, my four Godchildren, their spouses, and their children.

2. What do you do when you are not working? I love to garden, read and travel as much as I can.

3. What are your favorite books? Unbroken, Boys on the Boat and Lone Survivor

4. What is your favorite place to travel? What makes it special? Africa. It is like a spiritual reawakening. Beauty beyond your imagination and the animals are magnificent. Being on a game drive and seeing the animals living their lives is the most amazing experience. And to confirm how much I love Africa, I am going to visit three new countries next April.

For tickets and more information turn to page

29 or visit us online at www.sdcaa.com


2015President's Award

NomineesAna Alarcon-Morris, FBS Property Management Ana Alarcon-Morris has spent more than 20 years making a career in property management. Change, friendship, growth and creating a positive foundation are just some of the words that best describe

Ana. She is known for making people smile, laugh and always making a situation fun or at least funny long enough for you to forget why a situation was difficult.

Ana works with rental property owners and is an independent property owner herself, helping her understand and serve the needs of the independent owner.

Most importantly, Ana strives to provide education and make a difference through her volunteer efforts in her private life and in her career. Volunteering at several organizations including, the Center for Community Solutions as a victim advocate and counselor. She also teaches ESL to African Refugees (speaks Zoolu, Swahili and Sudanese,) and volunteers her time with Emerald City Rescue a pet rescue organization and at the Rock to name a few. Ana is dedicated to volunteering her time and effort in the industry; she loves, as well with the San Diego County Apartment Association.

At the Association Ana shares her time in several committees; the Mark of Excellence Committee, EXPO Committee and Editorial Advisory Board. Through her 11 years as a member and volunteer with the SDCAA, Alarcon-Morris served as an EX-Officio on the board of directors, authored many articles and has spoken, consulted and taught many seminars to both owners, property managers and their staff including many of the seminars that comprise the Certified Apartment Manager designation courses.

Todd A Brisco, Todd A Brisco & Associates, APC Todd Brisco has been practicing law for over 20 years and is president of Todd A. Brisco & Associates. He received his law degree from the University of La Verne, College of Law and received his

undergraduate degree from University of Southern California. He is a member of the California and the Federal Central and Southern District Bars. He currently serves as a Special Master on behalf of the State Bar for the County of Orange. He was honored with admission to the United States Supreme Court in 2004. Mr. Brisco is a past President and current board member of the Apartment Association of California Southern Cities. He is a Department of Real Estate approved instructor and continues to teach legal aspects, fair housing classes and landlord tenant related subjects on behalf of the Apartment Association of Orange County, Apartment Association of Southern Cities, and San Diego County Apartment Association.

His primary expertise is in the areas of business litigation and landlord/tenant law. Mr. Brisco represents commercial and residential landlords throughout the State of California.

Phyllis Capossere, For Rent Media Solutions Phyllis has a rich 20-year career serving the multifamily industry, 15 of those serving as a marketing consultant to hundreds of property management professionals with For Rent Media Solutions. She has experienced both facets of

the industry as an industry partner and the property management segment. Her dedication and passion for the SDCAA goes beyond her participation and attendance to all association events. Her support


for the association has been established through volunteer efforts on various committees such as Golf, EXPO, Mark of Excellence and Membership. She has helped shape the success of stellar flagship programs including gaining sponsorships, driving memberships and increasing attendance by personally conducting field blitzing events. This past year Phyllis was extremely instrumental in the outreach efforts to colleges and trade schools to increase student awareness and attendance to the educational conference & expo with quantified results. Phyllis has also served as a Board of Director’s member and supported the legislative and PAC actions by joining in the lobbying efforts in Sacramento.

Described by her peers, industry partners and clients, Phyllis has built longstanding marketing partnerships, a superior level of trust, invaluable and highly coveted relationships throughout all facets of the industry in which she loyally serves and represents. As a result, in 2010, For Rent Media Solutions awarded her with their President’s Club Award recognizing her for her outstanding achievements. Phyllis is very honored and humbled to have been nominated for this prestigious Presidents Award from the San Diego County Apartment Association.

Pete Ceccherini, RG Investment Real Estate Service, Inc Pete is president of RG Investment Real Estate Services Inc. He has over 28 years of experience which includes management of Hotels, Apartments, Retail, Office and Industrial properties. Pete is also involved with brokerage of

investment properties of all types.

Pete’s involvement with property management extends back to his childhood, assisting with family rental properties. During college he took a job with Grizzly Bear Property Management where he started as a receptionist and worked his way up to a partnership position with the company. Pete then arranged the acquisition of Grizzly Bear by Radelow/Gittins Real Property Management Corporation, where he eventually became a partner. Radelow/Gittins has since been rebranded as RG Investment Real Estate Services, Inc.

Pete is proud to say that he has managed properties for several of his clients from his first day in the business until present. He maintains a portfolio of assets valued in excess of $200 million dollars and controls budgets including revenues of over $10 million dollars. He is a California real estate broker and a member of the San Diego Board of Realtors as well as the San Diego County Apartment Association through RG Investment Real Estate Services Inc. He has taught property management courses for the Apartment Association for several years. He currently serves on the SDCCA Rental Owner Magazine committee and is vice chair of the membership committee.

When not at work, he enjoys time with his family. On weekends you can usually find a paint brush or a hammer in his hands.

Melissa DeMarco, FBS Property Management Melissa DeMarco has been with FBS for 8 years. Her role is to uphold FBS standards in regards to: leasing, marketing, employee training, customer care, client relations, and internal operations. She is responsible for all company media including:

FBS website, blog site, video promotion, social media, print advertising and all community events in which FBS participates. During her tenure at the company she has acted in the capacity of operations and marketing, executive utility player; serving as a property supervisor and property coordinator as circumstances required. She has also been a leasing and new account specialist. She has even served as a teaching assistant (TA) for Neil Fjellestad working together to bring a fully accredited “Principles of Residential Property Management” to San Diego State University College of Business Administration in 2014.

Melissa has helped grow FBS through involvement in the Better Business Bureau (BBB) and local Chambers including being a facilitator for Ethics in Business within the East County Chamber. Melissa has continued her industry experience by participating in National Association of Residential Property Manager meetings and conferences. Melissa has also stayed very active at the San Diego


County Apartment Association: sitting on the Golf Committee, Editorial Advisory Committee and Co-Chairing the 2015 Education Conference and Expo.Melissa, a Patrick Henry High School standout, was recruited to play softball at Long Beach State. While at Long Beach State, she occupied a seat on the Student Athlete Advisory Committee (SAAC). She was also named a Scholar Athlete. Melissa finished her college career locally at California State University San Marcos, graduating with a Psychology degree. She also recently sat on the Board for the Lake Murray Playground Project, helping raise money and completing the three-year dream to rebuild her neighborhood playground.

Lynn Dover, Kimball, Tirey & St. John, LLP Lynn Dover entered the practice of law in 1987, in the field of commercial landlord-tenant litigation. In 1989, she began working exclusively in the field of residential landlord-tenant law and was a trial attorney from 1989-2002.

Lynn is currently the managing partner of the Fair Housing Practice Group at Kimball, Tirey & St. John LLP, where she assists clients with fair housing legal issues and fair housing reviews of leasing documents. She also provides fair housing trainings for industry personnel, SDCAA and other industry organizations throughout the state of California. Lynn is a current member of the SDCAA Legislative Steering Committee and was a member and previous Vice-Chair of that committee from 2006-2010. She appreciates the opportunities provided by SDCAA to provide fair housing training for members and to work with the organization’s Director of Government Affairs and other Legislative Steering Committee Members on government issues that affect the rental housing industry.

Jay Lopeman, HD Supply Jay Lopeman is Director of Strategic Accounts for HD Supply. Jay holds a Certified Apartment Supplier (CAS) designation and is an active member in both the San Diego County Apartment Association and the National Apartment Association. For the

San Diego County Apartment Association, Jay is a member of the Supplier Council and is part of the Executive Supplier Council leadership team. He also participates as a member of the Expo and Golf Committees. On a national level, Jay is an active member of the National Supplier Council and serves as the Region X Liaison to that group. He is also deeply involved in the NAA Next GEN Leadership Committee that focuses on the ongoing recruitment and development of future leaders at the national level. He continues to champion the areas of Maintenance, Repair and Operations functions of the apartment industry and looks to bring value, education and solutions to industry maintenance professionals.

Caroline Nicol, NPM StaffingCaroline has over eight years in the Property Management Industry. She spent three and half years with Equity Residential in the San Diego Region, before joining APT Companies, and now NPM Staffing. Caroline started her career as a leasing consultant

and quickly was promoted to Assistant Manager, Property Manager and Regional Training positions within the Equity Residential Portfolio. She was with APT Companies from 2008 through early 2014 as their Senior VP of Operations, before joining NPM Staffing in that same role. Caroline has played a very active role within the San Diego County Apartment Association, serving on many committees including, Golf, Mark of Excellence, Education Conference & EXPO and the Supplier Council. She has been the sub-committee chair of the hugely successful Maintenance Mania program in past years. Caroline is valued as a committee participant and volunteer because she is reliable, hard-working and always gets the work done. In 2007 she was the recipient of the Equity Regional Award of Excellence and received a second place award at the 2009 Mark of Excellence in the Industry Partner of the Year Individual category.


Robert Preciado, Star TowingRobert Preciado is business development director at Star Towing in San Diego. He brings more than 16 years of local sales and leadership spanning multifamily and commercial to Star Towing.

Preciado is a veteran in the multifamily industry and has held key leadership roles in sales, general management, marketing and operations.

Preciado is actively involved with the SDCAA including the Golf, Expo, New Members and Mark of Excellence committees; he is also one of the members on the Supplier Council as well. Wanting to grow and learn more about his clients this year attended Legislative Day in Sacramento as well as successfully taken all his courses to become CAS certified. Last year he was awarded first place for Supplier of the year with the San Diego County Apartment Association.

Robert is native to San Diego County and presently resides with his wife and three kids in Chula Vista. Keeping up with their children provides plenty of excitement and exercise for the young couple.

Denise Thompson, Western Towing As a native San Diegan, Denise always enjoyed living and working in San Diego. Denise has been employed at Western Towing since November 1995. Denise has been on countless committees for the SDCAA, chairing and co-chairing

countless events, volunteering her time, and many sponsorships since joining in 1997. During the course of her career educating herself in the real estate industry, and most recently the classes for CAS has been very beneficial. Denise has thoroughly enjoyed working in the industry as a supplier to the rental housing industry, also as a property owner member. Denise has been given the opportunity to try to make a difference through Customer Service to her long time clients and new customers. Denise is a proud wife, and mother of one son and four step sons.

Jeff Zettle, ACI Jeff is a second-generation San Diegan and apartment owner. He has worked within the apartment industry as a manager, owner, broker, and advocate. After high school, it was the call to serve his community that took him into emergency medical response and

fire service training. Graduating from the University of Southern California in 2011, Jeff decided to return to his roots in the apartment industry after working in development consulting, affordable housing and commercial leasing.

Jeff is thankful for his time as an EMT, responding to over 3,300 emergency calls with the Orange County Fire Authority. While treatment varied from Cardio Pulmonary Resuscitation (CPR) to simply holding a patient’s hand through a difficult situation, those are his proudest contributions.

As an apartment broker, Jeff finds satisfaction in assisting families grow their portfolio and maximize cash flow and tax shelter through multi-family and triple-net investments. Smart, sustainable development also motivates his work. Jeff is and always will be a dreamer. Those dreams include revitalizing San Diego’s urban cores, creating sustainable, transit-oriented projects in existing communities while preserving open space for future generations, and making housing more affordable to San Diego residents.

Friday, November 20, 2015


Is Solar Still a Good Value Proposition?

With the current barrage of radio ads and mailers proclaiming time is

running out to get a good deal on rooftop solar energy systems, what’s the real story? According to solar expert Ben Airth of the Center for Sustainable Energy (CSE), the future value proposition for commercial and multi-dwelling solar is somewhat uncertain, but it clearly will be taking a haircut as state energy regulators and utilities move forward with new policies and electricity rate structures.

Airth said the current success of commercial rooftop solar in California primarily results from three main factors: rebates from the California Solar Initiative (CSI), federal investment tax credits (ITC) and a favorable utility rate structure called net energy metering (NEM). Changes in all three are making the decision to go solar more complicated and

undercutting the solar industry’s ability to say with reliability what the finances and savings of photovoltaic (PV) systems will be over their 20-year lifetime.

Solar RebatesBeginning in 2006 with a $2.5 billion budget, the CSI program became the most successful solar installation program in the world. It has funded nearly 150,000 residential and commercial solar PV projects that provide nearly 2,000 megawatts of electrical power – the equivalent of about 30 nonnuclear power plants in California. Set to expire in December 2016, CSI has issued reservations for all of its funding and both commercial and residential CSI rebate applications are closed in San Diego.

That means if a solar contractor implies you can still qualify for a rebate, they are probably discounting the overall system

cost to make it appear they are making up the difference. The good news is that the price that local contractors are offering for solar is around $4.30/watt, which is about half the cost of solar ten years ago before the solar proliferation created by the CSI program.

Federal Tax CreditsCurrently, the federal government provides a considerable ITC allowance for solar PV systems – 30% of the total installed price with no cap. For those with sufficient “tax appetite” this is a true windfall. The problem is that the solar ITC is set to end for residential systems and go down to 10% for commercial systems on Dec. 31, 2016. The 30% solar ITC has been the main federal policy mechanism to support solar, and depending on who might be sitting in the White House or controlling Congress going into 2017, it

By C. Colgan, the Center for Sustainable Energy


might be extended. At a recent solar industry conference, Vice President Joe Biden proposed shifting the oil industry’s $5 billion in annual tax credits to clean energy efforts to help solar and reduce overall carbon emissions while also pushing for apermanent extension of the solar

ITC.

So when solar sales reps tell you the tax credit is ending, they are partially right in that for commercial property owners it will be lowered to 10%, but what may eventually happen to the credit is unknown.

Net Energy MeteringThe third major component of solar’s value proposition is even more complex – net energy metering, a special billing arrangement that provides credit (at full retail rates) to solar PV customers who produce excess electricity and send it into the utility grid.

Currently, NEM customers pay only for the amount of electricity used from the utility over-and-above the amount of electricity generated by their solar system (in addition to a monthly minimum customer transmission,

distribution and meter service charge). A special type of “virtual” NEM allows multi-dwelling properties to allocate percentages of the output from a single PV system to individual units, resulting in a utility bill savings for each tenant.

Utilities don’t like NEM as they say it isn’t a fair policy while solar and sustainability advocates say it’s the most transparent policy to foster clean renewable rooftop solar installations. The crux of the NEM issue for those considering solar is that the California Public Utilities Commission is currently developing new policies that will change the way solar energy overproduction is credited in the future. That’s why solar companies are saying get in now and lock in the main benefit of today’s NEM, selling back clean energy at full market value, for the life of the system (about 20 years). It’s a fairly good strategy, especially when combined with the present ITC, Airth said, considering the value of the future NEM policy in California is uncertain.

What to do NowWhile there are certain advantages of going solar now, there’s really

no bad time to buy because you will always be replacing dirtier, nonrenewable energy with cleaner, renewable power from the sun, Airth said. And although upcoming circumstances may make it seem like solar won’t be as great of a value in the future, there are many other factors

beyond the three outlined that hold great promise. Among them are energy storage technologies combined with solar PV systems.

By storing solar energy on site in batteries that discharge their electricity during periods of peak demand, it is possible to shift energy needs from the grid to a more self-contained system, Airth explained.

“When solar and storage come together, it will create a source of clean, renewable energy that can reduce peak demand, help smooth the intermittent production of wind and solar, save utilities transmission and distribution costs and greatly reduce the need for fossil-fueled power plants,” he said.


We’ve all heard the buzz word by now! Zero Waste. It sounds impossible, right? ZERO Waste? In our world of drop it in a dumpster and a giant truck comes to take it all away it’s easy not to get yourself too worked up about this one. How could that all go away? Here’s a little bit more on the discussion and how it can relate to you world.

the Planning Group of the Zero Waste International Alliance adopted the

following definition:

“Zero Waste" means designing and managing products and processes to systematically avoid and eliminate the volume and toxicity of waste and materials, conserve and recover all resources, and not burn or bury them.

So as individuals, the process really starts with what we purchase and how we use these materials. However, for most of us reading this article, we need to look at it as an end user. Your property produces waste at the end of the day no matter your intentions or feelings on waste, and you need to have a solution for it! REMOVAL!

Where to BeginAs a multifamily residential property manager or owner, there

is only so much that can be done when it comes to influencing people to divert from the landfill. Possibly, the two best places to start are at the crossroads of Education and Convenience. If people know what to do and it’s easy enough, there is a good chance that given time, the desired response will eventually start to develop.

EDUCAtION IS KEYEducation of proper recycling techniques is vital for success. It’s estimated that over 70% of what we use is recyclable. Did you know that the cost to haul recycling is typically less than ½ the cost of hauling trash, and sometimes it’s closer to 1/3 of the cost? YES, there is a financial incentive for you to recycle!

Whether it’s through signage, classes, or community participation days, it’s important that residents become educated

on what can be recycled. Keep your staff members up to date to answer any and all questions. Also, keep it simple; use signs with photos on what can be recycled to get your point across.

MAKE It CONVENIENtWe obviously can’t just tell residents, we need to make it easy! The location and accessibility of your diversion resources have a huge impact on whether residents choose to utilize it or not. Commingled recycling containers need to be right next to the trash container, I don’t think there is any other option. Also, make getting rid of other items just as simple. Consider onsite collection locations or having a company host events at your community for items like E-waste, Clothing, and Universal Waste. These programs can be a lot more affordable than you’d think!

What does Zero Waste Mean?

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When Everyone Wins

Rental Owner Magazine

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File name:Job No.:

Client:Title:Date:Pubs:

PRODUCTION NOTES

Please examine these publication materials carefully. Any questions regarding the materials, please contact Erik Welch at (415) 217-2809

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WINS,WE’RE HAPPY.

Wawanesa renters insurance gives you peace of mind knowing your tenants are covered.

Contact us today at 858.505.7814 to � nd out how we can provide a full onsite program to educate your tenants.

Wawanesa Insurance is a trademark of the Wawanesa General Insurance Company.

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YOU DON’t HAVE tO DO It ALL ON YOUR OWNConsider having a waste evaluation done. Most of the time, it’s free to get the ideas, and many times you save money by implementing these ideas. I can’t express enough, how common it is to find avenues to reduce the overall expense through waste stream efficiency and increased recycling.

ON tHE HORIZONThe overall goal of zero waste is to make a positive environmental impact by relieving the strain on our landfills. Looking toward the future, as recycling continues to gain ground, the issue of food waste is on the horizon. Much of the waste we are disposing is made up of paper and food waste. San Diego has made great strides on introducing composting to local businesses and most major waste haulers now have composting routes here. They are primarily targeting restaurants and businesses, which are producing high volumes of food waste, but residential composting programs may not be so far in our distant future.

Composting at home is also a way to reduce the amount of food waste going into the landfill. This task may seem impossible at a residential apartment complex, but it’s not. Countries like Sweden do not have landfills because of advanced movements to reduce waste. Apartment complexes in southern Sweden have begun creating community compost bins and gardens where this compost can be used. Programs like these are paving the way to show that while goals like zero waste may seem unattainable, they really can

be within reach.

GEttING tHEREGetting to a Zero Waste California maybe a little ways off in the future, but the goals to get us there are being set now. Making small steps in the right direction now will ease the process of keeping up with regulation later. Maybe you’re not going to be the first zero waste apartment

complex in San Diego, but give your residents every opportunity to become educated recyclers with convenient opportunities to reduce and divert waste and you should be well on your way!

About the author Jeff Morin serves on the waste consulting team at Global Disposal and is also a Co-owner at Universal Waste Disposal, an Ewaste and Universal Waste company.


Next July, rental property owners come together for a grand journey featuring

the largest paddle wheeler ever built. You are invited to sail the mighty Mississippi River as we cross three states northbound to Chicago.

We’ll start out in vibrant Nashville, known as Music City, and explore the history of this city that has become home to a very American music form, country music. We’ll enjoy a performance at the legendary Grand Ole Opry with a special backstage tour behind the curtain. As July 4th approaches, we’ll step back in time to visit beautiful “Hermitage,” the historic home of Andrew Jackson, 7th President of the United States. We’ll have a personal tour of the plantation by a senior interpreter. After a wonderful couple of days in Nashville, we’ll go overland to Memphis, where the gleaming American Queen, dressed in her best July4th red, white and blue bunting, awaits.

Over the next 7 nights, we’ll journey northbound onthe famed Mississippi River visiting the river towns of New Madrid, Paducah, Cape Giradeau, Chester and St. Louis. Land tours are included at all stops and features the award-winning American Queen touringthat presents all the highlights of each town visited. After the river, we’ll go overland to Springfield, Ill where, in the midst of the town’s “History Alive”month, we’ll experience the Lincoln Presidential Library, his tomb and all the historic sites around this city that were made famous by this great President. We’ll continue north and arrive in the iconic city of Chicago, perched on Lake Michigan. We’ll spend a few nights in the heart of the city, right on the scenic Chicago River. Our touring ranges from the water to the clouds as we learn about Chicago’s history, architecture and people. So join us, July 1, 2016 on a 12-night journey from Nashville to Chicago and Celebrate

America’s Birthday! See more details at StewartTours.com or call us at 866.944.3036 for more information, pricing and full tour brochure.

Member tour - July 1-12, 2016www.Stewarttours.com SDCAA Travel Program

an SDCAA Partnership Solution with Stewart tours

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C e l e b r a t e A m e r i c a : A Journey on American Queen

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For a chance to win your logo in the Spotlight attend the next Supplier Council meeting.

Visit www.sdcaa.com for meeting dates and times.

Supplier Spotlight

Corporate Office & Laboratory: 2211 W. Orangewood Avenue, Orange, CA 92868

Branch Offices & Laboratories:5893 Oberlin Drive, Suite 105, San Diego, CA 921212845 Whipple Road, Union City, CA 94587

Satellite Offices:

Arizona: 1050 N. Fairway Drive, Building C, Suite 104, Avondale, AZ 85323New York: 165 Court St. #272, Brooklyn, NY 11201Connecticut: 222 Main St. #246, Farmington, CT 06032

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(800) 665-7586

Founded in 1998, ENVIROCHECK, INC. provides environmental consulting for commercial and residential properties nationwide. Our clients range from homeowners of small, single family residences, to the facilities managers of large corporate and government structures. We work directly with property-casualty insurance adjusters, emergency restoration contractors, abatement contractors, property and facilities managers, homeowners, real estate agents and many more. You can trust ENVIROCHECK to assist in the identification of many different environmental contaminants including but not limited to asbestos fibers, lead-based paint, molds, bacteria, smoke & soot contamination, and even methamphetamine residue and clandestine laboratory property damage identification. Our field technicians and laboratory staff are fully certified for on-site sampling, consulting, and laboratory analysis.


AADD Realty, Inc. ...................................... (619) 232-6811All Points Real Estate ............................. (619) 298-7724Alliance Investment Corp. .................... (858) 597-4900Allied Management, Inc ........................ (909) 243-7946Alta San Marcos | Riverstone Residential ..................... ................................................................... (760) 752-1111Antelope Ridge (Sentinel Real Estate) .......................... ................................................................... (951) 672-8181Arbor Terrace ......................................... (619) 293-3612Arbors at California Oaks Apartment Homes .............. ................................................................... (951) 461-3264Asset Property Management ................ (858) 560-9363Asset Signature Management .............. (760) 602-9640AVANA La Jolla ....................................... (858) 457-5161

B B&P Florence Street LLC ........................(619) 987-0916Barone Galasso & Associates, Inc. .........(619) 236-9353Benson Properties .................................. (619) 977-0622Bob Cota Realty ...................................... (619) 465-9934Brentwood Management Co. ................ (619) 220-8595Bridge Property Management ..............(801) 716-5795Brycorp, Inc............................................. (619) 920-7174

CCambridge Management Group, Inc. .. (760) 690-3949Capital Growth Properties, Inc. ........... (858) 454-8857Centre City Property Management Company ............. ....................................................................(619) 296-6699CENTURY 21 Award Property Mgmt ... (619) 471-1755Chase Pacific Property Management and Real Estate Services .................................................... (858) 271-8841Choice Properties / Point Loma Real Estate ................ ....................................................................(619) 223-4075City of San Marcos ................................. (760) 744-1050Commercial Facilities, Inc. ................... (858) 452-1231Community Research Foundation, Inc. ........................ ................................................................... (619) 275-0822

DDakota| Fairfield Residential ................ (951) 926-8200Delta Property Management ................ (619) 465-5851Diego Homes Property Management .. (619) 800-1054Douglas Allred Company ....................... (858) 793-0202

EEast County Transitional Living Center, Inc. ............... ................................................................... (619) 442-0457Eastman Investment .............................. (858) 277-5565Essel Manager, Inc. ................................ (619) 239-4300EV Lofts .......................................................619-452-2892

FFairfield Residential Company LLC ..... (858) 457-2123FDC Management, Inc. .......................... (714) 685-7000Fjellestad Properties, Inc (dba FBS Property) .............. ................................................................... (619) 286-4721

GGables Residential Corporate ............... (858) 684-3601Gables Residential Corporate Office .... (858) 684-3601Gaines St. Apts., LLC ............................... (760) 481-5382Golden Girls at MPM Realty ...................(619) 593-3620

Griswold Real Estate Mgmt., Inc. ......... (858) 597-6100

HH.G. Fenton Company ............................ (619) 400-0120Hammer Real Estate .............................. (619) 223-2755Hanken, Cono, Assad & Co. ................... (619) 698-4770Harprop, Inc. ........................................... (650) 941-6900Heartland Associates ............................. (619) 462-2082Hillside Terrace ...................................... (619) 698-2000Homes Management, ATS Homes, Inc. ......................... ................................................................... (760) 432-4663HomeTeam Property Management ........619-872-7368Horizon Properties Management Service .................... ................................................................... (619) 482-3054Humphreys Residential ......................... (619) 865-0389Hunt Pacific Management .................... (949) 428-4868

IIncome Property Advisors Inc. ............ (619) 302-0363Integrated Housing Solutions Inc ............760 689 0552Interfaith Housing Assistance Corporation ................. ....................................................................(619) 668-1532Investors Property Management Group ...................... ................................................................... (760) 967-4764

JJHB California Properties, LLC ............. (760) 722-6421Johnston Property Management, Inc. (760) 944-0703

KKevin Robinson ....................................... (619) 265-5859KFRSTAR Realty ......................................(619) 293-7653Kilsyth Consultants Inc ..........................(858) 754-7760

LL.E.W. Management ............................... (619) 440-8915La Haye Enterprises, Inc. ...................... (619) 444-0190Land Trek Property Management ....... (760) 758-6000LBK Management Services (Rancho Hills Apts.) ......... ................................................................... (760) 727-0030Lee & Associates ..................................... (858) 453-9990Lincoln Military Housing ...................... (858) 874-8100Lincoln Property Company .................. (949) 756-2525LLD Property Management .................. (619) 399-7960

MMaya Linda Apartments ........................ (858) 566-5350Melroy Asset Management ................... (858) 483-5111MG Properties ......................................... (858) 658-0500Mira Bella Apartments | Simpson Property Group ..... ................................................................... (858) 560-5720Mission Bay Realty ................................. (858) 274-9200Mission Gorge Realty, Inc. .................... (619) 229-0231More Property Management ................ (858) 514-8201

NNoah Realty ..............................................(858) 504-0416

OOliver Property Management .............. (858) 271-0038Ottman Properties BC; LTD. a British Columbia Canada Corporation ............................... (415) 398-3010

PPacific Commercial Management, Inc (858) 450-6886Parkdale Apartments | Norco Mgmt. Corp. .......... (760) 737-9017Pasas Properties, Inc. ............................. (619) 977-4650Pathmark Properties ............................. (858) 578-6431Pedro Ferreira ......................................... (619) 224-0306People Helping Others Prop. Mgmt. ... (619) 282-5400Pinnacle Property Management Service LLC ...... (949) 250-5302Prime Group| Coral Bay Park & Canyons .............. (619) 276-1188Professional Real Estate Management (619) 297-7736

RR & V Management Corporation ......... (619) 285-5500R. A. Snyder Properties, Inc. ................. (619) 297-0274REC Properties| PeÃ±asquitos Point Apts. .................... ................................................................... (858) 484-5047Red Bike Properties ..................................619-991-7706Red House Property Management ...... (858) 755-3031Rehmann Realty Group ......................... (619) 440-5669RG Investment Real Estate Services Inc. ...................... ................................................................... (858) 268-5004Riverstone Residential Group .............. (714) 727-3800Rohn Properties Management ............. (619) 990-7433Rolling Hills Gardens ............................. (619) 482-7583

SS & D Property Management, Inc. ....... (619) 640-7530S. Wilson Management .......................... (760) 788-3995San Diego Housing Commission .......... (619) 578-7531San Diego Properties and Management ....................... ................................................................... (619) 232-9643San Diego Realty Services ..................... (619) 713-1044Sardo Properties ...........................................6194059418Seapoint Properties, Inc. ....................... (858) 866-5636SHE Manages Properties, Inc................ (619) 291-6300Signature Real Estate ............................. (760) 402-1116Silberrad, Inc. .......................................... (619) 295-4686Somerset Apartment Homes ................ (951) 676-3167South Bay Community Services ........... (619) 420-3620Sperry Van Ness Asset Advisory Group ........................ ................................................................... (858) 452-9100St. Vincent de Paul A/P ......................... (619) 840-1442Sterling Alvarado ................................... (619) 286-3990Strat Prop Management, Inc. ............... (619) 295-2211Sudberry Properties, Inc. ...................... (858) 546-3000Sun An Sea Property Mgmt. ................. (619) 298-4160SunRidge Properties, Inc....................... (858) 578-3600Sunrise Management Company AMO . (858) 571-8777

TTeam Bourda Incorporated .................. (858) 279-6265Thatcher Properties, Inc. ...................... (619) 286-4250The Equity Group ................................... (310) 403-8090The Helm Management ......................... (619) 589-6222The Premiere Residential , LLC ........... (858) 455-7711The Summit at Point Loma ................... (619) 223-1390The Terraces Apartments at Escondido ....................... ................................................................... (760) 735-5140Torrey Pines Property Management .. (858) 454-4200

UUDR, Inc. .................................................. (720) 283-6120

VVerge Apartments .....................................619-677-6426Villages of Bonita Glen .............................619-371-3245Vineyards at Paseo del Sol .................... (949) 322-8315Vista Pointe Apartments (RCMI) ......... (951) 894-2439

WWaterton Residential| River Oaks ........ (760) 721-8585Westdale Real Estate Investment & Management ...... ....................................................................(214) 515-7039Willin Properties .................................... (619) 298-0500Winn Residential .....................................(559) 435-3434Woodglen Vista | EPMI, a Bayside Co. . (559) 907-9909

ZZimmerman Property Management ... (619) 546-5361ZVK Corporation .................................... (619) 239-7400

PROPERtY MANAGERS Director y


AccountingMelroy Asset Management ................... (858) 483-5111

Advertising & MarketingANYONE HOME INC. .............................. (818) 439-9988Apartments.com ..................................... (888) 658-7368For Rent Media Solutions.......................(800) 344-2295Realtor.com® Rentals ............................. (800) 978-7368RentPath .................................................. (858) 220-8521The Apartment Book ............................. (619) 781-2600Zillow Rental Network ...........................(206) 515-8234

Air ConditioningAir Temperature Specialists ................. (888) 588-1602

Air Duct- Dryer Vent CleaningSD Air Quality ..........................................(858) 356-6990

Apartment DirectoryApartment List.........................................(415) 793-9112

Aparatment Brokerage/SalesSperry Van Ness Finest City Commercial ..................... ................................................................... (858) 452-9100Terry Moore .............................................(619) 889-1031Tom LeDuc ............................................... (619) 697-8884James Courtney .......................................(619) 602-9071

Appliance LeasingAppliance WArehouse of America........(619) 750-9533

Appliance SalesKiva Kitchen Bath| Builders Appliance Supply............ ....................................................................(800) 550-4227R & B Wholesale Distributors, Inc. ...... (760) 672-3999

Asphalt & Asphalt MaintenanceAMS Paving, Inc. ......................................(858) 880-6133Apache Asphalt & Seal Corp. ................ (760) 598-8855Aztec Paving, Inc. ................................... (619) 465-9813George W. Weir Asphalt Const., Inc. ... (760) 746-0232J & S Asphalt .............................................(619) 528-0593

Attorneys-At-LawAimee R. Morris, Attorney at Law ....... (619) 991-0548Heinz & Feinberg and Law Offices of Richard C. Alter ................................................................... (619) 238-5454Kimball, Tirey & St. John LLP ............... (619) 234-1690RUZICKA & WALLACE, LLP ................... (949) 614-9090Todd A. Brisco & Associates, APC ........ (714) 634-2814

Backflow TestingPacific Backflow Company, Inc. ............(760) 639-4000

BanksChase Commercial Term Lending ........(619) 464-0573Mission Federal Credit Union ...............(858) 542-2755

Bathroom RefinishingAAA Refinishing Corp. ............................(800) 456-1492American Bathtub Refinishers ..............(619) 265-9200

Bathroom Remodeling & RefinishingAmerican Bathtub Refinishers ............. (619) 265-92003 in 1 Bathtub and Kitchen Refinishing Inc. ........ (619) 575-9253A Revitalized Bath and Kitchen ........... (619) 644-3320American Bathtub Refinishers ............. (619) 265-9200

Bill Howe Plumbing, Inc. ....................... (619) 286-6348California Bath and Kitchen ..................(619) 628-0134California Bath Restoration .................. (949) 263-0779

Bathtub LinersAmerican Bathtub Refinishers ..............(619) 265-9200Bath Fitter ................................................(619) 202-7644

Bee RemovalBee Best Bee Removal ............................ (619) 948-9503

BlindsAmerica's Finest Carpet Company ...... (800) 888-1568Bonded Inc ...............................................(858) 576-8400

Boiler RepairAir Temperature Specialists ..................(888) 588-1602

BookkeepingAvitus Group ............................................(858) 366-3619

Cabinet and CountertopsCasa Cabinets ............................................(909)476-8428Grand Design Kitchens ...........................(760) 519-2092

Cabinet Refacing & InstallationA Revitalized Bath and Kitchen ............(619) 644-3320 Cable TelevisionCox Communications-San Diego Accts (858) 569-4646

Call CenterIndatus ......................................................(800) 727-4246

Carpet CleaningBonded Inc. ............................................. (858) 576-8400Turnover Cleaning and Carpet Care ... (619) 631-0345Venturi Technologies ............................ (858) 571-1170

Carpet Sales & FlooringAmerica's Finest Carpet Company ...... (800) 888-1568Bonded Inc. ............................................. (858) 576-8400Criterion Brock ....................................... (858) 496-5222G. B. Sales ................................................. (858) 571-3600J & C Carpet Company ........................... (619) 498-1424Mohawk ................................................... (800) 248-8582Sid's Carpet Barn, Inc. ........................... (619) 477-7000

Cleaning & Janitorial ServicesCalifornia Office Maintenance, Inc. ..... (858) 513-2767Cleanology Housekeeping Personnel Service.............. ....................................................................(619) 281-2532Pacific Coast Cleaning, Inc. ................... (858) 565-1603Summit Commercial Cleaning Services........................ ................................................................... (858) 530-8700Sunset Janitorial Services ..................... (619) 252-4999Turnover Cleaning and Carpet Care ... (619) 631-0345

Coin-Operated Laundry EquipmentAll Valley Washer Service ..................... (800) 247-1100Coinmach Corporation .......................... (800) 954-9000Pride Laundry Systems, Inc. ................. (858) 271-5885San Diego Laundry Equipment Co. ...... (619) 275-6360WASH Multifamily Laundry Systems .. (858) 279-1234Washtek, Inc. .......................................... (760) 735-2495

CollectionsKimball, Tirey & St. John LLP ............... (619) 234-1690South West Recovery Inc .......................(619) 749-4960

Community ServiceCommunity Catalysts of California ......(858) 336-6140

Construction and RemodelingGeneration Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928Hersum Construction Inc...................... (858) 373-5900

WIN WIN HOMES, INC. .......................... (760) 532-7518Workright Property Services Inc ......... (858) 751-6312XPERA Group Construction Experts ... (858) 436-7770

Construction ManagementSouthern Cross Property Consultants .(858) 395-8657XPERA Group Construction Experts ... (858) 436-7770

Countertops Repair & RefinishingA Revitalized Bath and Kitchen ........... (619) 644-3320AAA Refinishing Corp. ........................... (800) 456-1492

Deck CoatingLife Deck/Pacific Pebbles ...................... (619) 262-8600General Coatings Corporation ............. (858) 587-1277

Developer of ApartmentsOliverMcMillan Foster LLC ....................(619) 321-1111The Irving Group ....................................(619) 222-8084

Dish TVAmerisat ...................................................(858) 505-1122 Drain & Sewer CleaningAir Temperature Specialists ................. (888) 588-1602ARS Plumbing of San Diego .................. (858) 457-6559Bill Howe Plumbing, Inc. ....................... (619) 286-6348Russell Plumbing & Supplies ................ (619) 561-0585

Drawer & Drawer PullsDrawer Depot .............................................619-873-4240

Dry Cleaning & Laundry ServiceSoapBox Dry Cleaning, Inc.....................(844) 476-2726

Electrical ContractorsKennedy Electric .....................................(619) 582-6568

Electrical Vehicle ChargingStationNRG eVgo ..................................................(760) 710-3848

Electronic Package LockersParcel Pending .........................................(310) 968-4948

Emergency Service Flood/FireAmerican Technologies ........................ (858) 530-2400BELFOR USA Group, Inc. ........................ (858) 847-9886Citiwide Restoration ...............................(858) 231-2801Hersum Construction Inc...................... (858) 373-5900ServiceMaster All Phase Restoration .. (619) 442-1234

Employment Agency/Staffing AgencyThe Eastridge Group ...............................(858) 260-2175

Energy ManagementTRC Energy Services .............................. (916) 962-7001

Environmental: Asbestos/Lead/ MoldAlliance Environmental Group, Inc. .... (877) 858-6220American Technologies ........................ (858) 530-2400Envirocheck ...............................................858-952-6368National Econ Corporation ................... (714) 978-6320 EvictionsAimee R. Morris, Attorney at Law ....... (619) 991-0548BestSanDiegoEviction.com ................... (619) 550-3881Fast Eviction Service ...............................(909) 889-3900

ExterminatorsLloyd Pest Control ...................................(619) 399-8559

FenceJB Bradford Metals ...................................(619)474-6550

SUPPLIER Director y


Financial ServicesPacific Southwest Realty Services ..........858-522-1418Point Loma Credit Union ...................... (858) 243-7471Seacoast Commerce Bank ..................... (619) 988-6708Wells Fargo ...............................................(619) 717-1592

Fire Equipment Sales & ServiceAll County Fire, Inc ................................ (619) 284-4770Farrell's Fireside ........................................619-441-2755

Fitness Equipment & SalesOpti-Fit ..................................................... (619) 822-7370

Flood DamageGeneration Contracting & Emergency Services, Inc .. ....................................................................(858) 679-9928Hersum Construction Inc.......................(858) 373-5900

Floor CoveringsGC Thomas ...............................................(858) 663-2689

Furniture RentalsBrook Furniture Rental ......................... (858) 271-0107Cort Furniture Rental ............................ (858) 549-0800Fashion Furniture Rental, Inc. ............. (800) 235-9030Signature Furniture Rental .................. (858) 550-8009

GatesControlled Entry Specialists, Inc. .........(619) 670-8100

General ContractorsBodiker Contracting, Inc. ...................... (858) 748-1122Generation Construction Inc. ............... (619) 933-0654Generation Contracting & Emergency Services, Inc. . ................................................................... (858) 679-9928Har-Bro Construction & Consulting, Inc. ..................... ....................................................................(619) 398-0200Hersum Construction Inc...................... (858) 373-5900Larry O'Dell Construction ..................... (619) 501-5252M. C. Contracting Service ..................... (619) 282-3083McMillin Contracting Services ............ (619) 401-7000R&M Construction, Inc. ......................... (858) 566-4950

GiftsSuzie's Gourmet Gifts .............................(858) 449-3900

Glass Kings Glass................................................(619) 281-4665

Heating & Air ConditioningAir Temperature Specialists ................. (888) 588-1602Bill Howe Plumbing, Inc. ....................... (619) 286-6348Sam's Heating and Air Conditioning, Inc. .................... ................................................................... (619) 697-9824

HaulingClean Green Hauling .............................. (858) 999-5477

Human ResourcesAvitus Group ............................................(858) 366-3619San Diego Employers Assoc. ..................(858) 505-0024

Insurance Willis Insurance Services of California .858-678-2121Client Benefit Insurance Services ..........858-569-1000Eichman Insurance Services - Farmers Insurance ...... ................................................................... (760) 230-6157Farmers Insurance Pat Moore Agency..858-875-6336FARMER'S INSURANCE, REYLLEN BANGSAL INSUR-ANCE AGENCY ..........................................(858) 569-6068KM Insurance Services Inc. Dba Brouillette Insur-ance Services .............................................619-667-2880Nationwide Insurance - Richard Turner Agency ........ ......................................................................619-296-6222Renters Legal Liability ........................... (801) 928-7015Wawanesa Insurance ................................858-505-7814

Interior DesignParisi Portfolio .........................................(858) 259-0031

Internet Advertising ServiceApartments.com ..................................... (888) 658-7368WebListers LLC ....................................... (800) 784-2155

Internet MarketingSOCI, Inc ....................................................(858) 225-4110

Internet Service ProviderCox Communications............................... 858) 569-4646Webpass ....................................................(925) 787-2127

Janitorial ServicesClean Earth Restorations .......................(619) 284-4239Sol Pacific, LLC ...........................................858-452-3232Titan Cleaning Solutions ........................(619) 846-8054

Junk RemovalClean Green Hauling ...............................(858) 999-5477

Kitchen RemodelingHersum Construction Inc.......................(858) 373-5900 Landscape Maintenance & ServiceBenchmark Landscape .......................... (858) 513-7190Brickman Landscape .............................. (619) 281-8887Community Landscape Specialists .......(858) 256-6218KR Landscape Maintenance, Inc. ......... (760) 295-9720LaBahn's Landscaping ........................... (619) 579-9151Landcare Logic ........................................ (858) 560-8555LandGraphics Landscape & Arborcare Management . ....................................................................(760) 317-6717Landscapes USA ...................................... (858) 386-9820M. C. Contracting Service ..................... (619) 282-3083New Way Landscape and Tree Service (858) 505-8300Pacific Green Landscape, Inc. ............... (619) 390-9962So Cal Tree Care & Landscape Mgmt. . (888) 706-8733The Brickman Group, LTD .................... (619) 281-8887TruGreen LandCare ................................ (858) 453-1755Western Gardens Landscaping, Inc. .... (760) 720-1459

Leak DetectionBill Howe Plumbing, Inc. ....................... (619) 286-6348Cable, Pipe & Leak Detection, Inc. ....... (619) 873-1530Master Plumbing and Leak Detection . (858) 271-0880

LendersChase Bank .............................................. (858) 812-9795Chase Commercial Term Lending ....... (619) 464-0573Luther Burbank Savings ........................ (619) 405-9961Mission Federal Credit Union .............. (858) 524-2755

LocksmithMr. Rekey Locksmith ..............................(619) 234-5397

MailboxesJ Co Mailboxes ............................................760-247-9113

Maintenance & RepairERC Roofing & Waterproofing ............. (949) 492-8985Generation Contracting & Emergency Services, Inc. . ................................................................... (858) 679-9928Larry O'Dell Construction ..................... (619) 501-5252OneSource San Diego ............................. (858) 228-7036

Maintenance SupplyDirecSupply, Inc. .................................... (713) 937-3050HD Supply ................................................ (760) 809-1470PPG .............................................................(619)209-0903Wilmar ......................................................(909)203-9801

Mold Inspections & RemediationAmerican Technologies ........................ (858) 530-2400Bill Howe Plumbing, Inc. ....................... (619) 286-6348Generation Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928

Hersum Construction Inc...................... (858) 373-5900

Moving ServicesJRL Transportation, Inc ......................... (858) 689-2525Republic Moving & Storage .................. (619) 591-0070

Mystery ShoppingEllis, Partners in Management Solutions ..................... ....................................................................(972) 256-3767Odor ControlTurnover Cleaning and Carpet Care ....(619) 631-0345

Online PaymentPayLease, LLC .......................................... (866) 729-5327

Paint Manufacturers & SuppliesDunn-Edwards Corporation ................. (619) 884-3866Frazee Paint ............................................ (858) 736-4169Glidden Professional Paint ................... (619) 954-8958Sherwin-Williams Co. ............................ (858) 496-8925Vista Paint Corporation ........................ (619) 277-6778

PaintingCertaPro Painters ................................... (760) 580-3091Done-Rite Painting ................................. (619) 977-0241Dynamix Painting, Inc. .......................... (760) 787-0269General Coatings Corporation ............. (858) 587-1277Jana Harris Painting Inc. ....................... (619) 917-9037MSG Painting Inc .................................... (760) 294-7710Ostrowski Painting Inc. ......................... (619) 303-9448Pro-Tech Painting Company ................ (858) 527-0200Truline Painting Inc ............................... (619) 663-5878

Parking EnforcementReliant Parking Solutions ......................(888) 977-6848

Parking ManagementReliant Parking Solutions ......................(888) 977-6848

Patio FurnitureEurolux Patio ...........................................(858) 480-7632

Paving MaintenanceEagle Paving .............................................(858) 486-6400

Payroll ServicesAvitus Group ............................................(858) 366-3619

Pest ControlAll Pest Pros .............................................(800) 301-0676Bed Bug Solutions .................................. (760) 758-9747Corky's Pest Control .............................. (800) 901-1102Lloyd Pest Control .................................. (619) 399-8559Mann Vs Pest Inc .....................................(619) 674-7253Pestgon Inc. ............................................. (760) 724-8100

Pipe LiningRoto - Rooter ............................................(800) 381-4161

PlumbingAir Temperature Specialists ................. (888) 588-1602ARS Plumbing of San Diego .................. (858) 457-6559ASAP Drain Guys & Plumbing ...............(619) 581-2172Best Choice Drains and Plumbing...........619-410-3892Bill Howe Plumbing, Inc. ....................... (619) 286-6348DrainMedic Rx Plumbing ...................... (619) 457-8555Pacific Drain and Plumbing .................. (760) 436-8600Russell Plumbing & Supplies ................ (619) 561-0585Workright Property Services Inc ......... (858) 751-6312

Plumbing FixturesFerguson Enterprises ..............................(888) 334-0004Southwest Environmental, Inc .............(800) 307-5700

Pool FurnitureTexacraft Tropic Craft ............................(800) 327-1541


Pool Maintenance & RefacingGardner Outdoor and Pool Remodeling ....................... ................................................................... (619) 593-8880Wins Pools, Inc. ...................................... (619) 850-9467

Power WashingHave Wash Will Travel Inc. .................. (760) 941-4952

PrintingStreeter Printing, Inc. .............................(858) 566-0866

Property InvestmentsBill Totton ............................................... (408) 857-9455

Property ManagementMilitary Family Housing ........................(619) 556-9614Wakeland Housing & Development .....(619) 235-2296

Property Management PersonnelCareer Strategies .................................... (619) 640-2250Go-Staff, Inc. ........................................... (858) 292-8562LoCali Management Group, LLC ............(949) 429-1629NPM Staffing ........................................... (619) 804-2554

Property Management SoftwareAppFolio .................................................. (866) 648-1536Rainmaker ................................................(675) 578-5700ResMan .................................................... (972) 349-1406Smart Housing .........................................(385) 350-0101Yardi Systems ......................................... (805) 699-2040

Rain GuttersRaneri & Long Roofing & Windows ..... (800) 564-3110

Real EstateACI Apartments ...................................... (619) 299-3000Apartment Realty Group (ARG) ........... (619) 550-2800Aquity Real Estate ...................................(619) 379-1490San Diego Properties ..............................(619) 840-2447Voit Real Estate Services ....................... (858) 453-0505

RecyclingGreenBag Recycling ................................(858) 900-6117

Refuse RemovalGlobal Disposal Inc. ................................ (619) 368-2424Republic Services Co. ............................. (760) 508-5119Valet Waste ............................................. (813) 248-1327Waste Management ............................... (619) 596-5100

Renovations & RemodelingA & E Construction Services ................. (619) 588-4113Bill Howe Plumbing, Inc. ....................... (619) 286-6348Hersum Construction Inc...................... (858) 373-5900Interstate Restoration Group ............... (714) 978-6400Larry O'Dell Construction ..................... (619) 501-5252Pro Touch Repair & Remodeling ..........(619) 971-3227 WIN WIN HOMES, INC. .......................... (760) 532-7518

Rental Listing ServicesRadPad ......................................................(858) 295-9717

Renters InsuranceAssurant Specialty Property ................ (760) 936-5757ePremium Insurance ............................. (949) 370-7368 RepipingAir Temperature Specialists ................. (888) 588-1602Bill Howe Plumbing, Inc. ....................... (619) 286-6348

Reputation ManagementSatisFacts Research ................................ (866) 655-1490

Resident RetentionSatisFacts Research ................................ (866) 655-1490

Resident SurveysSatisFacts Research ................................ (866) 655-1490

RoofingA-1 All American Roofing Company ... (858) 537-5177ABC Supply Co. Inc. ................................(503) 969-6641Commercial & Industrial Roofing ........ (619) 465-3737DILS Roofing & Exteriors ...................... (760) 727-6000Eberhard Benton Roofing Co. ............... (619) 291-6340Elite Roof Services Inc. ...........................(619) 659-8632Gorman Roofing Services, Inc. ............. (602) 663-2107Malarkey Roofing Products ...................(619) 994-7663Montross Companies ............................. (949) 855-7807Premium Roof Services, Inc.................. (619) 239-8880Raneri & Long Roofing & Windows ..... (800) 564-3110RSI Roofing .............................................. (858) 278-7200Sully-Jones Roofing ................................ (800) 611-3110Witherow Roofing Co. ........................... (619) 297-4701

Security DepositAssurant Specialty Property .................(760) 936-5757

Security Guard PatrolBald Eagle Security Services, Inc. ........ (619) 230-0022Bravo Three............................................. (619) 328-0671CALIFORNIA SAFETY AGENCY ............. (866) 996-6990City Wide Protection Services, Inc ...... (619) 938-2333Defensor Security and Protection Services Inc. .. (858) 436-6625Legacy Protective Services, Inc. .......... (760) 597-2838Metropolitan Public Safety ................... (619) 299-1151Oceanside Security Agency .................. (760) 941-3128UNIFIED PROTECTIVE SERVICES, INC. (310) 263-2500

Security ServicesBravo Three............................................. (619) 328-0671City Wide Protection Services, Inc ...... (619) 938-2333JDS Security ............................................. (619) 781-8694Metropolitan Public Safety ................... (619) 299-1151Rancho Del Oro Towing......................... (619) 654-1024Security First........................................... (619) 243-3992

Sewer & Drain Line VideoBill Howe Plumbing, Inc. ........................(619) 286-6348Cable, Pipe & Leak Detection, Inc. ........(619) 873-1530

Signs & BannersArt Sign Works, Inc. ............................... (951) 698-8484Miramar Sign Works & Graphics ......... (858) 566-3010Non Stop Signs .........................................(800) 973-3021

Slab LeaksAir Temperature Specialists ..................(888) 588-1602Bill Howe Plumbing, Inc. ........................(619) 286-6348

SoftwareLeaseHawk ............................................... (714) 785-4109RealPage, Inc. .......................................... (877) 325-7243

SolarArnold Solar ............................................ (619) 507-6255Center for Sustainable Energy ..............(858) 244-1177

Stairs and RailingsJB Bradford Metals ..................................(619) 474-6550

Storm Water MaintenanceStorm Water Inspection and Maintenance Services .. ....................................................................(949) 542-7234

Submetering / Billing ServicesAUM ...........................................................(818) 879-0719Conservice Utility Billing & Mgmt ...... (602) 481-7440Minol USA .................................................(888) 766-1253Multifamily Utility Company ............... (800) 266-0968NWP Services Corporation ................... (402) 421-1668San Diego Gas & Electric ....................... (858) 654-1857

Telephone ServicesAT&T Connected Communities ........... (619) 221-5812Cox Communications............................. (858) 569-4646

T-Mobile USA .......................................... (858) 480-1833 Tenant CommunicationsOne Call Now ............................................(937) 573-2346

Tenant ScreeningCoreLogic SafeRent .................................(415) 536-3532Credit Bureau Associates ...................... (800) 564-6440InfoLink Resident Screening .................(888) 762-7313Moco Inc. ................................................. (800) 814-8213On-Site.com ............................................. (619) 540-7828TransUnion .............................................(562) 202-8770Zumper .....................................................(415) 262-4213

Termite Control & RepairBest Rate Repair ......................................(619) 229-0116Truly Nolen ..............................................(619) 463-9371

Towing ServicesRancho Del Oro Towing......................... (619) 654-1024Star Towing ............................................. (858) 573-8700Western Towing ..................................... (619) 997-0904

Trauma Scene Clean UpBio-One San Diego ...................................(858) 939-9985

Tree ServicesFour Seasons Tree Care, Inc. ................ (760) 477-7955So Cal Tree Care & Landscape Mgmt. . (888) 706-8733

Utilities Locating ServiceSan Diego Gas & Electric ........................(858) 654-1857

Utility Vehicles for Work & PlayCottonwood Electric Cart Service Inc. (619) 440-2127

Water Damage RestorationBill Howe Plumbing, Inc. ....................... (619) 286-6348BluSky Restoration .................................(714) 420-9875Christian Brothers Cleaning & Restoration ................. ................................................................... (619) 469-8955Citiwide Restoration ...............................(858) 231-2801Generation Contracting & Emergency Services, Inc. . ....................................................................(858) 679-9928Hersum Construction Inc...................... (858) 373-5900ServPro of La Jolla .................................. (858) 270-5234Servpro of Sorrento Valley & UTC ...... (858) 527-1144 Water HeatersAir Temperature Specialists ................. (888) 588-1602Arnold Solar ............................................ (619) 507-6255Bill Howe Plumbing, Inc. ....................... (619) 286-6348Debinaire Co. ........................................... (858) 750-8686

WaterproofingERC Roofing & Waterproofing ............. (949) 492-8985

Web ServicesEntrata ..................................................... (949) 281-7293Resident360 ............................................. (855) 360-9327

Window CoveringsBonded Inc. ............................................. (858) 576-8400G. B. Sales ................................................. (858) 571-3600Specialty Apartment Supply ................ (877) 630-2275

WindowsCascade Windows ....................................(949) 922-7914Milgard Manufacturing ..........................(951) 334-1584Newman Replacement Windows ..........(760) 438-8080Picture Perfect Windows .......................(619) 946-3697Pro Touch Repair & Remodeling ..........(619) 971-3227 Raneri & Long Roofing & Windows ..... (800) 564-3110Western Window Sale & Install ........... (619) 794-0294


ADVERtISER Indexair duct cleaning5 Bonded Carpet1-800-734-6801

appliance salesIFC Ferguson Enterprises, Inc.619-595-5600

banksIBC Chase Multifamily Lending619-464-1597619-464-0573

bathroom remodeling15 3 in 1 Bathtub and Kitchen Refinishing1-800-516-72998 American Bathtub Refinishing619-265-9200

bathtub liners8 American Bathtub Refinishing619-265-9200

bathtub refinishing15 3 in 1 Bathtub and Kitchen Refinishing1-800-516-72998 American Bathtub Refinishing619-265-9200

blinds34 M.B. F. Interiors1-800-272-7379

bookkeeping33 Avitus1-800-454-2446

broker/Real Estate12 Terry Moore619-889-1031

carpet cleaning5 Bonded Carpet1-800-734-6801

carpet sales5 Bonded Carpet1-800-734-680118 Bonita Discount Carpet619-425-5501

coin operated laundry13 Washtek760-735-249537 San Diego Laundry Equipment619-464-6568

drawer14 The Drawer Depot619-873-4240

electrical contractors18 Kennedy Electric619-464-6568

kitchen design 34 Grand Design Kitchens760-789-0992

kitchen refinishing15 3 in 1 Bathtub and Kitchen Refinishing1-800-516-7299

insurance49 Wawanesa Insurance858-505-7814

paving35 AMS Paving858-880-6133

pest control45 All Pest Pros800-317-2135BC Corky's Pest Control800-901-1102

plumbing23 ASAP Drain Guys and Plulmbing619-581-2127 20 Bill Howe Plumbing, Heating & Air Conditioning Inc1-800-Bill Howe

Repair and Remodeling22 Pro Touch 619-971-3227

tenant screening9 Infolink Resident Screening888.762.7913

towing17 Western Towing619-297-8697

water heaters23 ASAP Drain Guys and Plulmbing619-581-2127IFC Ferguson Enterprises, Inc.619-595-5600

windows10 Newman Replacement Windows619-677-6511760-764-455322 Pro Touch619-971-322721 Window Solutions619-258-0515

window covering34 M.B. F. Interiors1-800-272-7379

Team Up for Success! Use an SDCAA Member 1st!

Benefits of using an SDCAA Supplier Member:

u SDCAA supplier members bring you the best and most innovative products and services available.

u Cost effective products and services to meet your budget.

u they are experts in their fields.

u Care about and know the industry. they support SDCAA, your local association.

Credit is subject to approval. Rates and programs are subject to change; certain restrictions apply. Products and services provided by JPMorgan Chase Bank, N.A. #1 claim based on 2013 FDIC data. ©2013 JPMorgan Chase & Co. Member FDIC. All rights reserved. PA_13_462

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