2015 federal training institute agenda

86th League of Latin American Citizens’ National Convention & Exposition Federal Training Institute Agenda

1 2015 League of United Latin American Citizens National Convention & Exposition Federal Training Institue (FTI) Agenda Salt Lake City, Utah

Plenary sessions are to be attended by all participants. Community briefings are also open to the public. There will be 4 training tracks: Track 1: Leadership Executive Advanced Program (LEAP) which specifically targets GS-14/15 or equivalent; Track 2: Community Briefings; Track 3 and 4: General Leadership Training.

Tuesday, July 7, 2015 Federal Agency & Federal Employee Association Forums 1:00pm-5:00pm U.S. Department of Agriculture 150 AB

3:00pm LULAC Federal Training Institute Committee Meeting 251 E

Wednesday, July 8, 2015 Senior Executive & Leadership Development Forum 9:00am – 10:15am Do you have what it takes? What are the skills needed for leadership? 150G WED. JULY 8 Competency: Knowledge Management Plenary Session

If you are in federal public service; where are you on your journey? Do you have what it takes to become a leader? Join us to and hear our panelist on what are the skills and other traits that are required and needed to become a leader. You may want to follow their lead!

Moderator: Ms. Sara E. Clemente, Director of Federal Affairs, League of United Latin American Citizens Panelist: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures Trading Commission - Mr. Carl-Martin Ruiz, Director, Office of Adjudication, Office of the Assistant Secretary for Civil Rights, U.S. Department of Agriculture

Track 1: Leadership Executive Advanced Program (LEAP) (Recommended for GS-14/15 or equivalent)

10:30am– 11:45am Introduction to the Senior Executive Service 150AB WED. JULY 8 Competency: Knowledge Management Track 1: LEAP

What is the Senior Executive Service (SES)? Are you interested in becoming a senior executive? Come and learn first-hand about the how and why of the SES. What experiences do you need? What traits do you have? These will be addressed by providing you an overview of the Executive Core Qualifications (ECQs), which define the competencies needed to build a federal corporate culture that strives for results, serves customers, and builds successful teams and coalitions within and outside the organization. The ECQs are required for entry to the SES and are used by many departments and agencies in selection, performance management, and leadership development for management and executive positions.

Moderator: Ms. Charmaine McDaniel, EEO Program Manager, Drug Enforcement Administration

U.S. Department of Justice



Presenters: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures

Trading Commission

2:00pm-3:15pm Becoming a Trusted Leader 150AB WED. JULY 8 ECQ: Leading Change and Results Driven Track 1: LEAP Competencies: Strategic Thinking, Technology Management

Globalization, the pending retirement wave, increased utilization of technology, and a universally accepted mantra of, “Do more with less – and do it faster, more efficiently and effectively” is causing agencies to fundamentally question how they identify and train their leaders of tomorrow. What got us here won’t get us there; the role of a leader is transforming and strategic leadership is the calling of tomorrow. Involve yourself in this session to gain a greater understanding of the five stages of strategic leadership and to learn how to immediately apply them to your daily life. Let this learning engagement help you identify how to transform yourself into a forward-thinking, results-driven, strategic leader.

Moderator: Mr. Andy Gonzalez, EEO Specialist, Office of Diversity & Inclusion, U.S. Department of Veterans Affairs Presenters: Mr. Jeffrey Vargas, Chief Learning Officer, U.S. Commodity Futures Trading Commission

3:30pm – 5:00pm Senior Executive Service 101: Preparing for the Next Step! 150AB WED. JULY 8 Competencies: Knowledge Management, Written Communication Track 1: LEAP

Interested in becoming a SES member? Join us in both sessions of a two-part workshop: Preparing for the Next Step, sessions SES 101 & SES 102 to help you acquire the knowledge to stand out in a competitive field. One sure way to accomplish this task is by executing successful Executive Core Qualifications (ECQs). Well written ECQs can mean the difference between being referred for an interview with a federal review board or not! This interactive workshop will afford the opportunity to begin crafting ECQ’s and how to follow the Office of Personnel Management's Challenge/Context/Action/Results Model. Presenters will provide attendees with expert advice on how to present their qualifications in writing; the do’s and don’ts when addressing the ECQs; and ECQ writing samples.

Moderator: Ms. Vickye R. Byron, SPHR, GCDF, Ray B. Consulting, LLC Presenters: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures Trading Commission

9:00am-10:15am The Face in the Mirror “Self Awareness is a Leadership Imperative” 150AB THURS. JULY 9 ECQ: Leading People Track 1 LEAP Competencies: Interpersonal and Communications Skills



This interactive, fun, and powerful workshop will take participants on a journey of self-discovery. Participants will gain a better understanding of why self-awareness is a critical competency for their success as a leader and will explore the implications of a lack of self-awareness. Tools and techniques to increase self-awareness will also be shared.

Moderator: Mr. Felipe Garcia-Santos, Regional Veterans Employment Coordinator, U.S. Department of Veterans Affairs Presenter: Ms. Joanna Roop Castaños, Founder and Chief Consulting Officer, The People Tree

10: 30am–11:45am Senior Executive Service 102: Preparing for the Next Step! 150AB THURS. JULY 9 Competencies: Knowledge Management, Written Communication Track 1 LEAP

This session is the continuation of SES 101. This interactive workshop will afford the opportunity to continue crafting ECQ’s and share them with Presenter(s) and attendees for constructive advice and improvement. Remember, well written ECQs can make the difference between getting an interview with a federal review board or not! Presenters will summarize SES 101 and continue providing attendees with expert advice on how to present your qualifications in writing; the do’s and don’ts when addressing the ECQs and samples of ECQs.

Moderator: Ms. Virginia Andreu-Rosario, Attorney Advisor, Federal Sector Programs, Office of Civil Rights, U.S. Equal Employment Opportunity Commission

Presenters: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures

Trading Commission

2:00pm – 3:15pm Career Mapping for Professionals 150AB THURS. JULY 9 ECQ: Business Acumen, Results Driven Track 1: LEAP Competencies: Strategic Thinking, Vision, Decisiveness, Written Communication

This workshop is designed for members of the Senior Executive Service (SES) and those aspiring to belong to this elite corps of Federal Government professionals. The presentation encourages participants to utilize five steps of goal-setting to achieve the desired outcome in any aspect of their lives. Participants are guided through the five steps for success, including setting goals to paper, visualization, a passionate desire for the outcome, setting timeframes and commitment. The importance of mentorship and executive coaching is also emphasized. The workshop inspires lively and thoughtful discussion, and consistently receives positive feedback.

Moderator: Mr. James I. Madril, Recruitment and Outreach Officer, U.S. State Department Presenter: Mr. Carl-Martin Ruiz, Director, Office of Adjudication, Office of the Assistant Secretary for Civil Rights, U.S. Department of Agriculture

3:30pm-5:00pm Federal Training Institute National Leadership Mentoring Program 150G THURS. JULY 9 Competency: Knowledge Management Plenary Session

In 2014, Judy Corner indicated mentoring uniquely improve leadership that a formal development by capitalizing human capital knowledge. Corner's findings showed that the formal mentoring for the purposes of leadership development can be leveraged to great competitive advantage in large organizations and be tailored to meet any organization's goals and objectives.



Attendees will learn the importance of mentoring to improve their professional careers addressing the Executive Core Qualifications. Attendees also will have a better understanding of the requirements, commitment, expectations, and demands of the mentoring program.

Moderator: Ms. Vickye R. Byron, SPHR, GCDF, Ray B. Consulting, LLC Presenter: Ms. Ana H. Valentin, Survey Statistician, Fisheries Services, National Oceanic and Atmospheric Administration, U.S. Department of Commerce

9:00am-12:00pm Executive Core Qualification Writing Workshop 150AB FRIDAY JULY 10 Competency: Written Communication Track 1: LEAP

Successful performance in the SES requires competence in each Executive Core Qualifications (ECQs). The ECQs are interdependent; successful executives must possess all five when providing service to the Nation. This workshop will prepare you to write effective and quality ECQ’s, which will highlight your experience in leadership.

Moderator: Ms. Monica Flint, External Outreach and Strategic Recruitment, Human Capital and Talent Management U.S. Agency for International Development Presenter: Mr. Roland Edwards, Deputy Director, Human Resources Management and Services, U.S. Department of Homeland Security

Track 2: Community Briefings 10:30am-11:45am Find and Apply for Employment in the Federal Government 150G WED. JULY 8 Category: Outreach Initiative Track 2: Comm. Brief

It’s a new day for Federal Service! Are you interested in pursuing one of the many exciting, challenging, and rewarding careers in the Federal Government? Attend this workshop to learn how to get started; as it will highlight the steps to find and apply for Federal jobs and provide an excellent foundation for a government career. This session will provide participants with information on how to navigate the government’s official jobs website, USAJOBS and how to search for jobs by tailoring the search by type of job and/or geographic areas. Participants will also learn about special hiring programs within the Federal Government, about which jobs are in high demand, as well as resume and other Federal application process tips.

Moderator: Ms. Mary P. Gutierrez, Grants & Interagency Agreements Specialist, U.S. Environmental Protection Agency Presenter: Ms. Nnenna Uzochukwu, Senior Human Resources/Communications Advisor, U.S. Office of Personnel Management

2:00pm–3:15pm Veteran’s Symposium I - Veterans Health Administration 150G WED. JULY 8 Category: Veteran Education Track 2: Comm. Brief

This workshop will provide attendees with information on programs, benefits and services offered by the Department of Veterans Affairs to veterans and their families. Special emphasis will be given to the Veterans Health Administration (VHA). VHA is home to the United States’ largest integrated health care system consisting of 152 medical centers, nearly 1,400 community-based outpatient clinics, community living centers, Vet Centers and Domiciliary. Veterans attending this session will be provided information on basic eligibility for VA healthcare, how to enroll in VA healthcare (DD214), covered healthcare services, priority groups, co-payments,



Operations Iraq Freedom/Operation Enduring Freedom benefits, mental health services, Vet Centers, VA special programs, patient education classes, MyHealthyVet, and ChampVA.

Moderator: Mr. Dwayne Campbell, Veterans Outreach Program Coordinator, U.S. Department of Veterans Affairs Presenter: Mr. Milo Quiroz, Minority Veterans Program Coordinator and the Health System Specialist, VA Salt Lake City Healthcare System, U.S. Department of Veterans Affairs

3:30pm-4:45pm Writing an Effective Resume 150G WED. JULY 8 Category: Outreach Initiative Track 2: Comm. Brief

The Federal Government is streamlining the application process in order to make it easier and faster for candidates to apply for jobs. Job seekers will be able to apply for positions using a resume and an optional over letter. This workshop will provide participants with information on how best to write a resume that highlights strengths and accomplishments. You will learn what information to include on your resume, tips to market yourself how to describe your experience. You will also learn how to communicate veteran-specific information on your resume. Participants will leave this session armed with information to craft an effective resume.

Moderator: Ms. Erica Ontiveros, Federal Affairs Intern, League of United Latin American Citizens Presenter: Ms. Nnenna Uzochukwu, Senior Human Resources/Communications Advisor, U.S. Office of Personnel Management

9:00am– 10:45am Veteran’s Symposium II - Veterans Benefits Administration 150G THURS. JULY 9 Category: Veteran Education Track 2: Comm. Brief

This workshop will provide attendees with information on programs, benefits and services offered by the Department of Veterans Affairs to veterans and their families. Special emphasis will be given to the Veterans Benefits Administration (VBA). VBA is responsible for administering the VA’s programs that provide financial and other forms of assistance to veterans, their dependents, and survivors. The Veterans attending this session will learn about the major benefits offered to veterans by VBA to include Veterans’ compensation, pension, survivors’ benefits, specially adapted housing grants, rehabilitation and employment assistance, education assistance, home loan guaranties, Dependency and Indemnity Compensation, and life insurance coverage.

Moderator: Mr. Dwayne Campbell, Veterans Outreach Program Coordinator, U.S. Department of Veterans Affairs Presenters: Mr. Allen Lee, Rating Veteran Service Representative & Minority Veterans Program Coordinator, Salt Lake City Medical Center - Mr. E.Maquel Marshall, Program Analyst, Military & Veterans Outreach, VA Benefits Assistance Service

10:30am-11:45am Find and Apply for Employment in the Federal Government 150G THURS. JULY 9 Category: Outreach Initiative Track 2: Comm. Brief

It’s a new day for Federal Service! Are you interested in pursuing one of the many exciting, challenging, and rewarding careers in the Federal Government? Attend this workshop to learn how to get started; as it will highlight the steps to find and apply for Federal jobs and provide an excellent foundation for a government career. This session will provide participants with information on how to navigate the government’s official jobs website, USAJOBS and how to search for jobs by tailoring the search by type of job and/or geographic areas. Participants will



also learn about special hiring programs within the Federal Government, about which jobs are in high demand, as well as resume and other Federal application process tips.

Moderator: Ms. Erica Ontiveros, Federal Affairs Intern, League of United Latin American Citizens Presenter: Ms. Nnenna Uzochukwu, Senior Human Resources/Communications Advisor, U.S. Office of Personnel Management

2:00pm– 3:15pm Veteran’s Symposium III – VA for Vets 150G THURS. JULY 9 Category: Veterans Outreach Track 2: Comm. Brief

This workshop will provide attendees with information on programs, benefits and services offered by the Department of Veterans Affairs to veterans and their families. Special emphasis will be given to the VA for Vets. VA for Vets facilitates the reintegration, retention and hiring of Veteran employees at the Department of Veterans Affairs (VA). At this session, Veterans will learn about VA’s careers, search tools for Veterans seeking employment at VA, career development services for Veterans employed by the VA, military skills translation, career matching services, and coaching and reintegration support for military service members.

Moderator: Mr. Dwayne Campbell, Veterans Outreach Program Coordinator, U.S. Department of Veterans Affairs Presenters: Mr. Felipe Garcia-Santos, Regional Veterans Employment Coordinator, U.S. Department of Veterans Affairs

3:30pm– 4:45pm Veteran’s Symposium IV – Vet Center 150C THURS. JULY 9 Category: Veterans Outreach Track 2: Comm. Brief

This workshop will provide attendees with information on programs, benefits and services offered by the Department of Veterans Affairs to veterans and their families. Special emphasis will be given to the Vet Center. The Vet Center program facilitates readjustment counseling and a wide range of psycho social services offered to eligible Veterans and their families in their effort to make a successful transition from military to civilian life. Vet Centers are community based and part of the U.S. Department of Veterans Affairs. These services include: Individual and group counseling for Veterans and their families; family counseling for military related issues; bereavement counseling for families who experience an active duty death; Military sexual trauma counseling and referral; substance abuse assessment and referral, and Screening & referral for medical issues including TBI, and depression.

Moderator: Mr. Dwayne Campbell, Veterans Outreach Program Coordinator, U.S. Department of Veterans Affairs Presenters: Mr. Karl Devries, Vet Center Support Assistant, Salt Lake City Vet Center - Mr. Brent Duncan, Vet Center Team Lead, Salt Lake City Vet Center

Track 3: General Leadership Training-1 (GLT) 9:00am – 10:15am Do you have what it takes? What are the skills needed for leadership? 150G WED. JULY 8 Competency: Knowledge Management Plenary Session




Moderator: Ms. Sara E. Clemente, Director of Federal Affairs, League of United Latin American Citizens Panelist: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures Trading Commission - Mr. Carl-Martin Ruiz, Director, Office of Adjudication, Office of the Assistant Secretary for Civil Rights, U.S. Department of Agriculture

10:30am – 11:45am Leveraging Technology 150DE WEDS. JULY 9 ECQ: Business Acumen Track 3: GLT-1 Competency: Technology Management

“What pitfalls to avoid when determining when and how to leverage technology in your business…”

Why does technology fail? We have seen many times how businesses with great innovative ideas when deployed fail to support their business goals and desired outcomes. The goal of this training is to illustrate which elements to take into consideration when planning to deploy technology within your organization. Some key elements essential to technology management include: impact assessments, design, integration, usability, scalability and sustainability.

Moderator: Ms. Jacqueline Padrón, Diversity and Inclusion Program Manager, U.S. Department of Agriculture Presenter: Ms. Ivette Johnson, Director, Customer Care Process Improvement & Process Engineering, ASURION

2:00pm – 3:15pm Building a Mindset of Collaboration for Leaders 150DE WED. JULY 8 ECQ: Leading People, Leading Change, Building Coalitions Track 3: GLT-1 Competencies: Leveraging Diversity, Conflict Management, Influencing

Collaboration is vital, difficult, and learnable (Linden, 2010). Attendees will learn key factors for an effective collaboration framework. The course will highlight the importance of the selection of appropriate people, open processes, shared goals, and a collaborative framework. Attendees will learn how relationships can build trust across different cultures and different strategies to lead people toward a common organizational direction. The course will identify qualities needed to deal with people problems and other situations that arise in collaborative efforts.

Moderator: Ms. Sara A. Rosario-Nieves, CSAC Coordinator, Communications/Office of External Engagement, U.S. Census Bureau Presenter: Ms. Ana H. Valentin, Survey Statistician, Fisheries Services, National Oceanic and Atmospheric Administration, U.S. Department of Commerce

3:30pm- 5:00pm Working with Difficult People and Workplace Bullies 150DE THURS. JULY 9 ECQ: Leading People, Building Coalitions Track 3: GLT-1 Competency: Conflict Management, Communications

Have you ever been hurt, betrayed, degraded or micromanaged by a coworker or supervisor? Do you find yourself "walking on eggshells" or avoiding certain people because of their negative



attitudes? Are the words and actions of a coworker causing you to doubt yourself? Stop the cycle of abuse by learning how to recognize and defeat workplace bullying and effectively manage difficult or negative people. Additionally, learn how to reframe your thinking to better combat the typical weapons used and surefire techniques for successfully navigating tough situations.

Moderator: Ms. Keyla Hernandez-Ulloa, Associate Division Chief, Consumers Affairs and Outreach Division, Consumer and Governmental Affairs Bureau, Federal Communications Commission Presenter: Ms. Glorimar Maldonado, Office of Human Resources Management, U.S. Department of Health and Human Services

9:00am-10:15am Making a Winning Impression: Some Tips on Successful Behavioral Interviewing 150DE THURS. JULY 9 Competency: Employee Development Track 3: GLT-1

This is an interactive session on why many organizations rely on behavioral interviewing techniques to predict future performance success. During the course of the workshop, the

facilitator will review some “do’s and don’ts” for interviewees and the impact of behavioral interviewing techniques. As an experienced hiring official for the federal government, Ms. Rodriguez-Diaz will provide insight into what constitutes a winning interview performance. The workshop participants will learn what prospective employers look for during interviews and gain insight into how to conduct effective interviews. The workshop will consist of interactive role play & question & answer period.

Moderator: Ms. Alesia Rose, CIA Community Outreach Program Manager, Central Intelligence Agency Presenter: Ms. Ilka S. Rodriguez-Diaz, Chief, Support Hiring Division, Recruitment Center, Central Intelligence Agency

10:30am-11:45am The Three P’s of Success: Personal, Persistence & Planning 150DE THURS. JULY 9 ECQ: Result Driven, Business Acumen Track 3: GLT-1 Competency: Strategic Thinking, Communications, Conflict Resolution

The workshop introduces the three P’s for success; personal, persistence, and planning. As two professional Latina women in the Federal sector, we’ve found that being “professional” takes more than having a degree and a “professional” job. It takes personal growth and strength – for any job. Our goal is to help individuals build their self-up from the inside out by looking at their personal lives first. Participants are asked the following questions: What are your dreams? What do you want to be doing? What is holding you back? What do you need to reach your full potential? How do you let go of things that are not serving you? After touching on personal, then the concept of persistence is defined as never giving up on what you want to achieve. Nothing comes easy and it takes hard work, dedication, and determination. The energy put out into the world will come back ten-fold in persistence. Planning involves coming up with short term goals, measuring success, and being accountable for the decisions you make. Planning also includes having a back-up plan when things do not go as imagined.

An important tool to all of the three P’s is learning how to navigate through conflict. By understanding your motives and intentions, you can better prepare to have a conversation with someone you have a conflict with and how to navigate through touchy conversations. These are all soft skills that are never taught in school or family. Remembering the three P’s and how to understand yourself when experiencing conflict are critical tools for success.



Moderators: Mr. James I. Madril, Recruitment and Outreach Officer, U.S. State Department Presenters: - Ms. Maria Mondragon-Almy, Conflict Management & Prevention Program Manager, USDA Forest Service Pacific Northwest Region - Ms. Diana Perez, Deputy Monument Manager, USDA Forest Service Pacific Northwest Region

2:00pm – 3:15pm Lead, Coach, and Develop Your Employees or Get out of their Way!! 150DE THURS. JULY 9 ECQ: Leading People Track 3: GLT-1 Competencies: Developing Others

True leadership lies in guiding others to success. In ensuring that everyone is performing at their best, doing the work they are pledged to do and doing it well.” —Bill Owens

It is no secret that one of the most important responsibilities of a leader is “Developing Others.” However, it seems that a lot gets in the way in the day to day and we struggle to make this happen. In this workshop we will:

Explore the role of leaders in coaching and developing their employees Discuss and share effective techniques for developing others Recognize the impact to employee performance and engagement

Moderator: Ms. Maryanne Ruiz, Senior Budget Officer/HEPAC Manager, U.S. Environmental Protection Agency

Presenter: Ms. Joanna Roop Castaños, Founder and Chief Consulting Officer, The People Tree 3:30pm-5:00pm Federal Training Institute National Leadership Mentoring Program 150G THURS. JULY 9 Competency: Knowledge Management Plenary Session

In 2014, Judy Corner indicated mentoring uniquely improve leadership that a formal development by capitalizing human capital knowledge. Corner's findings showed that the formal mentoring for the purposes of leadership development can be leveraged to great competitive advantage in large organizations and be tailored to meet any organization's goals and objectives. Attendees will learn the importance of mentoring to improve their professional careers addressing the Executive Core Qualifications. Attendees also will have a better understanding of the requirements, commitment, expectations, and demands of the mentoring program.


9:00am-10:15am The Ethical Leader 150DE FRIDAY JULY 10 ECQ: Leading People Track 3: GLT-1 Competency: Accountability

This workshop examines ethics and its significance to leaders and the business environment. This workshop will cover: the basis of individual ethical behavior; the impact of ethical choices; and provide tools you can use to determine your ethical compass. Moderator Ms. Keyla Hernandez-Ulloa, Associate Division Chief, Consumers Affairs and Outreach Division, Consumer and Governmental Affairs Bureau, Federal Communications Commission Presenter: Ms. Vickye R. Byron, SPHR, GCDF, Ray B. Consulting, LLC



10:30-12:00PM Conflict Resolution 150DE FRIDAY JULY 10 ECQ: Leading People Track 3: GLT-1 Competencies: Interpersonal Skills, Team Building, Accountability

The objective of this training session is to improve understanding and awareness of conflict resolution strategies and increase the use of these strategies when feasible and appropriate. Attendees will learn to anticipate and prevent destructive conflict, plan appropriate strategies, and how to set these plans in motion. Moderator: Ms. Sadie Perez, National Outreach Team for Diversity and Inclusion, Office of Civil Rights, Federal Aviation Administration Presenter: Mr. Victor Voloshin, Esq., Chief Mediation Officer, RESOLVE Program Director, U.S. Equal Employment Opportunity Commission

Track 4: General Leadership Training-2 (GLT-2) 9:00am – 10:15am Do you have what it takes? What are the skills needed for leadership? 150G WED. JULY 8 Competency: Knowledge Management Plenary Session


Moderator: Ms. Sara E. Clemente, Director of Federal Affairs, League of United Latin American Citizens Panelist: - Mr. Joseph Mancias, Former Senior Management Counsel to the Director, U.S. Citizenship and Immigration Services, U.S. Department of Homeland Security - Ms. Felicita Sola-Carter, Former Assistant Deputy Commissioner & Deputy Chief Human Capital Officer, Social Security Administration - Ms. Lorena McElwain, Director, Office of Minority & Women Inclusion, Commodity Futures Trading Commission - Mr. Carl-Martin Ruiz, Director, Office of Adjudication, Office of the Assistant Secretary

for Civil Rights, U.S. Department of Agriculture

10:30am- 11:45am Experiencing the EEO Complaint Process 150C WED. JULY 8 ECQ: Leading People TRACK 4: GLT-2 Competencies: Conflict Resolution, Equal Employment Management

The EEO complaint process can be daunting and complex to understand. Questions often arise such as: How to identify discriminatory practices in the workplace? How to handle discrimination complaints?; and, When can a complaint be resolved through the Alternative Dispute Resolution (ADR) program? This presentation will address all of these questions in the context of real workplace situations. Participants will be able to learn the EEO laws and regulations and will be able to understand how those laws and regulations are apply in practice through case scenarios based on real discrimination complaints. Moderators: Ms. Glorimar Maldonado, Office of Human Resources Management, U.S. Department of Health and Human Services Presenters: - Ms. Virginia Andreu-Rosario, Attorney Advisor, Federal Sector Programs, Office of Civil Rights, U.S. Equal Employment Opportunity Commission)



- Mr. Cyrus Salazar, Director, Early Resolution and Conciliation Division, U.S. Department of Agriculture

2:00pm– 3:15pm Developing Leaders 150C WEDS. JULY 8 ECQ: Leading People Track 4: GLT-2 Competencies: Employee Development

Are you a leader? Do you want to be a leader? Do you have what it takes to be a leader? This workshop will cover: leadership qualities organizations are seeking; developmental strategies you can use to become a leader; and tools you can use to develop and enhance your leadership skills.

Moderator: Ms. Monica Flint, External Outreach and Strategic Recruitment, Human Capital and Talent Management U.S. Agency for International Development Presenter: Ms. Vickye R. Byron, SPHR, GCDF, Ray B. Consulting, LLC

3:30pm-5:00pm The Three P’s of Success: Personal, Persistence & Planning 150C WEDS. JULY 8 ECQ: Result Driven, Business Acumen Track 4: GLT-2 Competency: Strategic Thinking, Communications, Conflict Resolution

The workshop introduces the three P’s for success; personal, persistence, and planning. As two professional Latina women in the Federal sector, we’ve found that being “professional” takes more than having a degree and a “professional” job. It takes personal growth and strength – for any job. Our goal is to help individuals build their self-up from the inside out by looking at their personal lives first. Participants are asked the following questions: What are your dreams? What do you want to be doing? What is holding you back? What do you need to reach your full potential? How do you let go of things that are not serving you? After touching on personal, then the concept of persistence is defined as never giving up on what you want to achieve. Nothing comes easy and it takes hard work, dedication, and determination. The energy put out into the world will come back ten-fold in persistence. Planning involves coming up with short term goals, measuring success, and being accountable for the decisions you make. Planning also includes having a back-up plan when things do not go as imagined.

An important tool to all of the three P’s is learning how to navigate through conflict. By understanding your motives and intentions, you can better prepare to have a conversation with someone you have a conflict with and how to navigate through touchy conversations. These are all soft skills that are never taught in school or family. Remembering the three P’s and how to understand yourself when experiencing conflict are critical tools for success.

Moderator: Ms. Jacqueline Padrón, Diversity and Inclusion Program Manager, U.S. Department of Agriculture Presenters: - Ms. Maria Mondragon-Almy, Conflict Management & Prevention Program Manager, USDA Forest Service Pacific Northwest Region - Ms. Diana Perez, Deputy Monument Manager, USDA Forest Service Pacific Northwest Region

9:00am–10:15am Managing Up: How to Positively Influence Supervisors and Senior Staff to Achieve Positive THURS. July 9 Results 150C Track 4: GLT-2 ECQ: Building Coalitions, Leading People

Competencies: Interpersonal Skills, Partnering, Influencing, Negotiating



Managing up is all about establishing good relationships with the leaders above you so you can further your goals and the goals of your team, office and agency. In this session, you will identify possible gaps between senior staff expectations and your understanding of your role in the office/agency; learn how to maximize communication styles to effectively navigate bottom-up relationships; and evaluate how effectively you currently work with managers and senior staff.

Moderator: Ms. Ana H. Valentin, Survey Statistician, Fisheries Services, National Oceanic and Atmospheric Administration, U.S. Department of Commerce Presenter: Ms. Glorimar Maldonado, Office of Human Resources Management, U.S. Department of Health and Human Services

10:30am-11:45am Generational Truths Every Leader Needs to Know 150C THURS. JULY 9 ECQ: Leading People, Building Coalitions, Leading Change Track 4: GLT-2 Competencies: Strategic Thinking, Conflict Management, Leveraging Diversity, Interpersonal

Skills

Learn the characteristics of the four generations currently in the workplace. Identify your own strengths and weaknesses in the face of “truths and myths” about each of the four generations. Improve your power to communicate and successfully influence others through understanding motivational techniques in cross-generational communications. Identify strategies on how to navigate organizational culture driven from a generational perspective to improve negotiating skills as well as team productivity. Moderator: Ms. Elvira Cabrera, HEPM, USEPA Region 2, U.S. Environmental Protection Agency Presenters: Mr. Jeffrey Vargas, Chief Learning Officer, Commodity Futures Trading Commission

2:00pm-3:15pm Leveraging Technology 150C WEDS. JULY 8 ECQ: Business Acumen Track 4: GLT-2 Competency: Technology Management

“What pitfalls to avoid when determining when and how to leverage technology in your business…”

Why does technology fail? We have seen many times how businesses with great innovative ideas when deployed fail to support their business goals and desired outcomes. The goal of this training is to illustrate which elements to take into consideration when planning to deploy technology within your organization. Some key elements essential to technology management include: impact assessments, design, integration, usability, scalability and sustainability.

Moderator: Mr. Victor Voloshin, Esq., Chief Mediation Officer, RESOLVE Program Director, U.S. Equal Employment Opportunity Commission Presenter: Ms. Ivette Johnson, Director, Customer Care Process Improvement & Process Engineering, ASURION

3:30pm-5:00pm Federal Training Institute National Leadership Mentoring Program 150G THURS. JULY 9 Competency: Knowledge Management Plenary Session

In 2014, Judy Corner indicated mentoring uniquely improve leadership that a formal development by capitalizing human capital knowledge. Corner's findings showed that the formal mentoring for the purposes of leadership development can be leveraged to great competitive advantage in large organizations and be tailored to meet any organization's goals and objectives.



Attendees will learn the importance of mentoring to improve their professional careers addressing the Executive Core Qualifications. Attendees also will have a better understanding of the requirements, commitment, expectations, and demands of the mentoring program.


9:00am – 10:15am Resume Renovation: How to Land a Job! 150C FRIDAY July 10 Competencies: Knowledge Management, Strategic Thinking, Written Communication Track 4: GLT-2

Interviewing and resume writing can be some of the most stressful parts of a job search. How you present yourself, in person and on paper, is the number one factor in determining who gets the job. This one workshop covers the fundamentals of resume writing, accomplishment statements and more. Attendees will learn: - What a Federal resume is and what information should be included - How to determine what key words to use in the Federal resume - A proven technique that you can use to write stronger accomplishments statements - How to effectively use active voice in your resume

Moderator: Ms. Charmaine McDaniel, EEO Program Manager, Drug Enforcement Administration

U.S. Department of Justice Presenter: Ms. Elimar C. Medina Figueroa, Human Resources Specialist, Workforce Development Branch, Human Resources Division, U.S. Census Bureau

10:30am-12:00pm Outclass the Competition: Business Etiquette, Networking and being Political Savvy 150C

FRIDAY July 10 ECQ: Building Coalitions Track 4: GLT-2 Competencies: Political Savvy, Influence, Relationship Building

This participative seminar will help up incoming leaders how to distinguish themselves from the

competition, how to make an entrance and work the room, handshaking - the ultimate greeting,

introducing themselves, eye signals, and how to improve their mingling skills proficiency and

much more. The seminar aims to utilize and uncover the link between the "savvy" principles and

the development of ethical and effective leadership practices through interactive dialogue to

address the relationships between leadership and organization politics.

Moderator: Ms. Virginia Andreu-Rosario, Attorney Advisor, Federal Sector Programs, Office of Civil Rights, U.S. Equal Employment Opportunity Commission

Presenter: Dr. Jimmy Ortiz, Customs Compliance Manager, Global Trade Compliance, U.S. Postal Service



Friday, July 10, 2015

LULAC Youth & Collegiate Federal Career and Recruitment Symposium 155 A-D Outreach Initiative 8:00am-8:30am Registration 8:30am - 11:45am Welcome & Overview

Student Education Employment Programs/Student Pathways: Presenter: Ms. Nnenna Uzochukwu, U.S. Office of Personnel Management

Interviewing Techniques, Presenter: Ms. Ilka Rodriguez-Diaz, Central Intelligence Agency

Careers in International Programs Presenters: USAID/Peace Corp/Department of State

Generational Differences: Presenter Mr. Jeffrey Vargas, Commodity Futures Trading Commission

U.S. Department of Agriculture

Questions & Answer Session 12:00pm -2:00pm Youth Luncheon Sponsored by the U.S. Department of the Army 255 A-F

2:00pm- 5:00pm Visit Convention Exposition

2015 federal training institute agenda

Documents