2015 CLUBSNSWCONFERENCE & AGM

9 – 1 2 O C T O B E R • G O L D C O A S T

A NEW ERA

C O N F E R E N C E S P O N S O R

CONFERENCE PROGRAM

Time Session Presenter / Sponsor

FRIDAY 9 OCTOBER9:00am – 4:00pm Mandatory Director Training: Director Foundation & Management Collaboration

This module provides clarity on your role and responsibilities as a director, your compliance requirements with the various pieces of legislation governing our industry and how you work hand-in-glove with your CEO/Secretary Manager, to oversee the effective management of the club.

Delna Dugdale(ClubsNSW)

12:00pm – 1:00pm Lunch (Mandatory Director Training participants only)

1:00pm – 4:00pm Masterclass 1: Vision, Leadership & Strategic Delivery (each Masterclass runs for three hours)

Jason Clarke set all minds racing with possibilities at last year’s conference, so he is back to reprise his challenge to think differently. Only this year, he is going to delve deeper into the areas of the Big Vision strategic future planning and how boards can show leadership in taking those ideas, from future vision to sustainable, deliverable reality. True leaders guide their management team along the path to operational implementation of the steps required today, tomorrow and beyond, with better design thinking, better decision making and ensuring community needs are addresses, to achieve the best possible future for your club.

Jason Clarke (Minds@Work)

1:00pm – 4:00pm Masterclass 2: Turbocharge Your Board Risk & Strategy (each Masterclass runs for three hours)

David Shortland brings his warm and engaging style back to this year’s masterclass, developing his turbocharged approach to the next phase of improved performance. Effective boards understand the need to focus more deeply on strategic planning, which is inherently fraught with risk, so David will explore what the latest approaches are to turbocharge your analysis, mitigation and management of risk. Should there be a Risk Sub Committee, or an agenda item for every meeting, or only on a quarterly basis? David will guide your investigation of how best to direct the risk management of strategy implementation for today’s club boards.

David Shortland MAICD(Australian Institute of Company Directors)

REGISTER NOWWWW.CLUBSNSW.COM.AU/CONFERENCE

Time Session Presenter / Sponsor

1:00pm – 4:00pm Masterclass 3: Property Development – Challenges & Opportunities (each Masterclass runs for three hours)

Many clubs in the past few years have taken advantage of the opportunity to enter into either a joint venture or project managed property development, often praying that this will be the panacea for an aged and ailing club. Creation of assets such as accommodation, commercial buildings or a residential subdivision, with promised bankable profits are just some of the projects undertaken. The results have varied with some clubs left in dire straits with massively increased debt, not cash in the bank. So how do you avoid the pitfalls? This masterclass will deliver the experience of successful redevelopments and identify the tricks and traps that the less scrupulous developers may try to use with you.

Richard Howard, CEO (Newcastle Cruising Yacht Club), Greg Russell (Russell Corporate Advisory)

1:00pm – 4:00pm ClubsNSW Corporate Governance Challenge

New to the pre-conference educational offering for the 2015 Annual Conference, ClubsNSW is proud to announce a new era in interactive learning, the ClubsNSW Corporate Governance Challenge. If you want to test your decision making skills, challenge your analytical skills and see just how hard you can drive our simulated club, this will be the session for you. Running concurrently with the Masterclass Series, this challenge will be facilitated by John Radclyffe, WorldGames, a highly respected facilitator with the Australian Institute of Company Directors (AICD), ensuring we are challenged, tested and measured for our business acumen and governance skill.

John Radclyffe(WorldGames)

SATURDAY 10 OCTOBER9:00am – 4:00pm Mandatory Director Training: Finance for Club Boards

This module is an industry-specific accounting course that will ensure you have the basic skills to understand the financial information of your club and facilitate your oversight of profit results from operations. In particular, you will learn how to read and understand the three main financial statements – balance sheet, profit and loss, and cash flow statement – and how to interpret some key financial indicator ratios, in particular gross profit and EBITDARD.

Debbie Organ(ClubsNSW)

9:00am – 12:00pm Masterclass 1: Vision, Leadership & Strategic Delivery (Rpt) Jason Clarke, (Minds@Work)

9:00am – 12:00pm Masterclass 2: Turbocharge Your Board Risk & Strategy (Rpt) David Shortland MAICD (Australian Institute of Company Directors)

9:00am – 12:00pm Masterclass 3: Property Development – Tricks & Traps (Rpt) Richard Howard, CEO (Newcastle Cruising Yacht Club), Greg Russell (Russell Corporate Advisory)

12:00pm – 1:00pm Lunch

1:00pm – 4:00pm Masterclass 1: Vision, Leadership & Strategic Delivery (Rpt) Jason Clarke, (Minds@Work)

Time Session Presenter / Sponsor

1:00pm – 4:00pm Masterclass 2: Turbocharge Your Board Risk & Strategy (Rpt) David Shortland MAICD (Australian Institute of Company Directors)

1:00pm – 4:00pm Masterclass 3: Property Development – Tricks & Traps (Rpt) Richard Howard, CEO (Newcastle Cruising Yacht Club), Greg Russell (Russell Corporate Advisory)

9:00am – 4:00pm ClubsNSW Corporate Governance Challenge (Cont) John Radclyffe(WorldGames)

4:00pm Conference Registration Opens

4:00pm – 7:00pm Conference Welcome Party

This year’s Welcome Party will be a BBQ on the Southern Terrace of the GCCEC – an opportunity to catchup and network in an informal and relaxed setting.

Brought to you by

SUNDAY 11 OCTOBER7:30am – 9:00am Political Landscape Breakfast: Campaigning on a National Stage

The next federal election will be within 12 months of this year’s Political Breakfast, so our guest speakers are key players on the national political stage. They know how to connect with the punters. They have extensive campaign experience and the scars to prove it. Attendees will learn the latest in political campaign strategy and how to utilise it in their club. This is a breakfast you should not skip.

8:30am – 1:00pm Conference Registration

9:15am – 10:15pm Official Opening

10:15am – 11:00am Keynote Speaker: John Brogden AMDirectors & Boards: Future Challenges

John Brogdan’s experiences in politics, financial services, community organisations and involvement with clubs are invaluable components in his keynote address. He will examine closely the challenges club boards will face in a fast-changing, uncertain and possibly confronting future. As society grapples with evolving technologies, security, terrorism and natural disasters, how should directors assess and respond to the many issues that can threaten their club and local community?

John is the Managing Director and Chief Executive of Australian Institute of Company Directors (AICD). Responsible for leading the overall organisation, John represents directors on policy issues, promotes the need for excellence in education and builds stakeholder understanding of directorship and governance.

John Brogden AMMD & CEO (AICD)

Time Session Presenter / Sponsor

10:30am – 12:15pm Delegate Partner Brunch: Tracey SpicerFat, Forty & Fired: The Art of Reinvention

During her 28-year career, Tracey has reported for, and anchored, national news, current affairs and lifestyle programs for Channel 9 and Network Ten in Sydney, Melbourne and Brisbane. Currently she works as an anchor for Sky News, cast member on ABC TV’s Agony series, opinion and travel columnist for Fairfax Media and Debrief Daily, presentation trainer at the Australian Film, Television and Radio School, and media trainer for Spicer Communications.

Renowned for the courage of her convictions, passion for social justice, and commitment to equality, she also has a wicked sense of humour. Tracey is the convenor of Women in Media, a nationwide mentoring and networking group, backed by the Media Entertainment and Arts Alliance.

Tracey Spicer

11:00am – 11:30am Morning Tea

11:30am – 12:15pm Keynote Speaker: Walter BugnoThe Changing World of Gaming – Trends, Issues, Innovations

If there is one certainty in the world of gaming, it is that nothing stands still or stays the same for very long. In this address, Walter Bugno will explore the changing and different geographical markets, the trends of online and mobile gaming, consolidation amongst suppliers, gaming innovations that are driving performance, social gaming, products for different demographics and more. He will also explore how monitoring systems have transformed to become business tools to optimise operations, and how content refreshment is key to a ‘buzzing’ floor. It is a changing world …

As Chief Executive Officer of IGT International, Walter Bugno is responsible for the management and strategic development of the international market. He leads the company’s lottery, gaming, and interactive businesses throughout Europe (except Italy), as well as in the Middle East, Latin America and the Caribbean, Africa, and the Asia-Pacific region.

Walter Bugno, CEO(IGT International)

6:00pm – 6:30pm Pre-dinner Drinks

6:30pm – 11:00pm Conference Dinner: Outta Space

Step out in style and join your colleagues to celebrate at the ClubsNSW Conference Dinner. This evening remains one of the most anticipated of the industry’s social calendar as delegates and guests enjoy a superb three-course dinner and world-class entertainment. This year’s themeis ‘Outta Space’, and be prepared to ‘Live it Up’ with Mental as Anything performing their greatest hits.

MONDAY 12 OCTOBER7:30am – 9:00am Workplace Relations Breakfast

How do you feel about visible tattoos, body piercings, pink hair, drugs, nepotism, whistle-blowers, Facebook venting and relationships at work? As society and culture evolve over time, so too do employers’ and employees’ expectations of reasonable workplace policies. Learn more about the Fair Work Commission’s views on many of these workplace issues and test whether your policies are robust enough to withstand external scrutiny by the courts.

Time Session Presenter / Sponsor

9:15am – 10:15am Conference Seminars

Seminar 1: Generation Next: Investing in the Future

Is your club in tune with the next generation? Hear from young club members and employees about their vision for successful, relevant and sustainable clubs. Community engagement, service and facilities, and club culture – this forum will encourage innovative thinking while respectfully challenging the status quo.

Brought to you by

Seminar 2: Future of Food & Beverage

A quality, affordable Food & Beverage menu underpinned by great customer service is fast becoming the secret ingredient to a club’s future. Join Stuart Gregor, Founder & MD of successful PR Agency ‘Liquid Ideas’ and a panel of experts to hear the food trends that are winning customers, creating the balanced beverage menu of tomorrow and the importance of being in the business of good customer service.

Stuart Gregor (Liquid Ideas)Julio Azzarello

Seminar 3: High Performance Teams & the Culture of Trust

In successful clubs, staff, management and the board are committed to a common set of values and beliefs. A healthy and successful club culture is driven from the very top by leadership that lives and breathes the values they embrace and ensures those values saturate the entire organisation. In this fascinating session, you’ll learn first-hand from a leadership expert on the key ingredient for achieving a brilliant club culture – how to build and sustain a culture of trust.

Keith Ayers(Integro Leadership Institute)

Seminar 4: Creating Tomorrow’s Gaming Offering

Mark Condi, CEO of Bankstown Sports, will present a case study how his club planned and implemented a major upgrade to its gaming offering and how the board adapted the process for their smaller satellite clubs. This is an opportunity to witness first hand the power of real strategic thinking from a club board’s perspective.

Mark Condi, CEO(Bankstown Sports)

Seminar 5: Securing Our Social Licence to Operate

This panel discussion will exploring corporate social responsibility (CSR) and the notion of having a social license to operate. Importantly, we will consider whether clubs need this licence and how they go about securing it. The potential for shared value projects, the importance of stakeholder relations, issues of sustainability, diversity and member engagement will also be examined. CSR is essential in any current business environment and this panel of experts from both within the industry and beyond will navigate some of the tricks and traps of this rapidly expanding area.

Matt O’Hara (Oak Flats Bowling & Recreation Club, James Brindley (Lion), Dr Leeora Black (Australian Centre for Corporate Social Responsibility)

9:00am – 2:30pm Delegate Partner Shopping Tour

Jump on the coach at the main entrance of the Gold Coast Exhibition & Convention Centre and be transported to the northern end of the Gold Coast to Harbour Town Shopping Mall (30mins). The mall offers outlet shopping, with the likes of Coach, Sheridan, Oroton, Speedo, Nike and many more stores. There is also a large cinema and many places to stop for lunch. You will have access to a complimentary guest lounge, offering Wi-Fi, parcel minding and refreshments. For the return trip, the coach will pick you up at 1:50pm in time for your return to the GCCEC at 2:30pm when the conference closes.

10:15am – 10:45am Morning Tea

10:15am – 1:00pm ClubsNSW Annual General Meeting – Voting Open

Time Session Presenter / Sponsor

10:45am – 11:45am Seminars 1–5 (Rpt)

12:00pm – 1:00pm Club Directors Institute Lunch: Megan Quinn

This year’s CDI Lunch will focus on the key issues of diversity on boards (with special attention to skills, age and gender), generational change (when to hand over the reins), and leadership (how to show true leadership when making tough decisions in tough times). As a Non-executive Director of UNICEF and CEO of her own consultancy, Megan Quinn is no stranger to these issues. To lead a business into the future, boards need to review their mix of talent and experience. And growing up a hotelier’s daughter, Megan has lived and breathed hospitality – giving her a unique take on the issues involved.

Brought to you by

11:45am – 1:00pm Lunch

1:15pm – 2:30pm ClubsNSW Annual General Meeting

The ClubsNSW AGM will commence at 1:15pm on Monday 12 October 2015. Voting delegates may register between 10:15am and 1:00pm on the day of the AGM and voting for director positions will be conducted during this period if required. Financial member clubs are eligible to register a maximum of two voting delegates. Voting clubs must be financial members.