2015 10 12 npc jk slides - v1.0
TRANSCRIPT
Jeremy King
Future of Retail!
Scale to build technology. Scale to consume it. FAST.
The world’s largest
retailer.
Every week, 245 million
customers shop at 11,000
Walmart stores across 27
countries around the world.
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Using Walmart’s scale for social good.
Save Money. Live Better.
Pay raise to half million associates
$1.4 billion in total giving
Sourcing $20B from women-owned
businesses
Sustainability Index
Scale to build technology. Scale to consume it. FAST.
$12B+ sales (+22%) . 15 acquisitions past 3 years
11 websites across the globe . ~3k Technologists
Silicon Valley . Portland . Carlsbad . Bangalore . Leeds . Ontario . Sao Paulo
Scale to build technology. Scale to consume it.
FAST.
Seismic shifts are putting customers in control
Brands are in control Retailers are in control Customer is in control
Shopper• Born 1935-1955
Retail Industry• Un-consolidated, <25% share• Wholesalers important• Few national retailers• Under 40 retail segments
Shopper• Born 1955-1975
Retail Industry• Top 100 chains: 50% share• Retailers become brands• Multiple store formats
• Supercenters• Clubs• Specialty
Shopper• Born after 1975
Retail Industry• Consolidated• Store segmentation – over 50
store types• Substitution of retail “types”
– store vs. site
1960-1990 1980-2010 2000 and beyond
Companies are leveraging technology to help accelerate the pace of change
Corporations in control
Customers in control
Everyone in control
Era of computing• From Department of Defense
to big corporations to personal computers
Innovation for Business first model
Era of connectivity• Instant communication
through smarter mobile phones
Innovation for customers model
Consumerization of the enterprise (BYOD)
Outsourcing/Open Sourcing• Software as a service• Cloud Computing• Shift from CapEx to OpEx
On The Go Everything
1950-2000 2000-2012 2012 and beyond
mission coming to life.
Serving 260+ million customers
Around the world…in new ways
Redefining the Walmart experience
Smart-phones
Tablets
ComputersHome
Delivery
Pick up
Stores & Clubs
mission coming to life.
CONVENIENCE and VALUE
matter most to customers
mission coming to life.
Mobile(Stores + Online)
New Walmart digital experience
Smart-phones
Tablets
ComputersHome
Delivery
Pick up
Stores & Clubs
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
Pangaea will transform
the customer experience
Pangaea will improve speed,
scalability, flexibility, and more
Pangaea offers better tools and
automation, global readiness,
larger catalog capacity, makes
it easier to do our job
CUSTOMERS
TECHNOLOGY
BUSINESS & ASSOCIATES
Pangaea: eCommerce operating system
“Are you out of your mind?”
Front-end
Services
Databases and Back-end Systems
Provisioning & Deployment
Servers
Data Centers
Site Tools
To powered by Open
Source.
Do we use it? YES.
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
Data and insights to drive decisions
Customers Merchants
Operators
Customer Mission
Walmart Scale
Hadoop
Cleansed Data
BF*D
ACCESS
Data Prototype Launch at Scale
#BigDataDemocracy
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
Dedicated Fulfillment Centers
Ship-from-store locations
Shared Distribution Centers
Next Generation Supply Chain
Winning by being Walmart
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Next Generation Supply Chain
Winning by being Walmart
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
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Talent
Technology Data & Insights Next-Generation Supply Chain
Talent
Building the digital foundation
Set Direction
Scale to build technology. Scale to consume it. FAST.
Set Direction