2015 06-25 future of work - handout
TRANSCRIPT
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Future Of Work
Danske Bank, Risk Analytics25-Jun-2015
Erik Korsvik Østergaard, Partner, Bloch&Østergaard I/S
Because going to work should be nice, great, and awesome
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Tell me about one of the best experiences at work.
One that made you very happy.
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Future Of Work
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Berlingske Tidende, 13-Jan-2014
51% will leave, if it’s only about numbers
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Development in leadership and organizations
Management 1.0
Self-driven teams
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Mega trends
Female Shift
Aging Workforce + Millennia
Radical Sustainability
Urbanisation + globalisation
Connectivity + going digital
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The Great Movements
Mono-oriented
•Happiness At Work•UNBOSS•Purpose-driven Leadership•Meaningfulness•Value-based leadership•…
Poly-oriented•Freedom At Work•The Happy Manifesto•New Nordic Leadership•Conscious Capitalism•Sustainable Leadership•…
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Freedom At Work Purpose + Vision
Transparency
Dialogue + listening
Fairness + Dignity
Accountability
Individual + Collective
Choice
Integrity
Decentralization
Reflection + evaluation
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The Happy ManifestoTrust Your People
Make your people feel good
Give freedom with clear guidelines
Be open and transparent
Recruit for attitude, train for skills
Celebrate mistakes
Community: create mutual benefit
Love work, get a life
Select managers, who are good at managing
Play at your strengths
Freedom
Trust
Support, Challenge
Communication
Reward, Workplace Safety, Comfort
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Concrete elements
Well-beingSafetyTrustMeaning and purposeRelationsResultsDirection and expectations
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Smallerteams
Relations beat skills
Intensesprints
Everyone is a leader
Listen, then decide
Purpose and meaning
Step down from the Ivory
Tower
Follower-ship beats
leadership
Not more, but better
9 elements in Future Of Work
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Is it cool? Where’s the business case?
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2005 2006 2007 2008 2010 2011 2012 20131
2
3
4
5
6
7
Employee satisfaction(1-7)
2009 2010 2011 2012 20130
0.51
1.52
2.53
3.54
4.55
Sickness (%)
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Chemistry
Joy
Dopamine
Closeness
Oxytocin
Pride and heroism
Serotonin
Fight and flight
Adrenaline
Survival
Cortisol
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So …
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It’s not for fun
But it is fun – and makes
money
It’s legitimit It’s the future
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How?
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Great workplaces
Results Relations
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Great workplaces
It has to make sense
Relations
Results
OrganizationProduct
TeamFor me
Why, How, What
AgilityTransparency
Do the right things
Do the things right
Influence
Framing and direction
Respect
Motivation
EngagementTeam/network
Safety
TrustCulture
Freedom
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You cannot be happy all the time
… but we must ensure more positive than negative moments
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What?(specifically)
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How
Mind-set +
philosophy
Translation
Execute + adjust
+dose
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Approach to leadership
• Easy work• Blaming • Judging • Imitating • Pretending • Waiting
• Hard work• Learning• Teaching• Inspiring• Improving• Giving
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• You do not need a big title to • Work hard • Teach and mentor• Inspire others• Delight customers and colleagues• Drive results
Leadership is a choice
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It starts with
YOU22
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Motivation in Future Of Work
Autonomy Mastery Purpose Motivation
• Delegation• No micro-management• Mandate• Control over your own time
• Right competences• Right experience• Right tasks• Right support• Time enough (bandwidth)
• For the organisation• For the product• For the team• For me
• Challenging• Developing• Exiting• Fun
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Career platform in Future Of WorkPeople Project Specialist
Top management
Middle management
Frontline
The old career path: The only way is up The new career platform: Not up, but around
Manager“Get things done”Purpose: Run the business
Leader“Follow me”Purpose: Grow the business Entrepreneur
“Try this”Purpose: Transform the business
The employee in Future Of Work understands when to shift between the roles;and wants to be lead that way, on all areas (and levels) of the organisation
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All activities have to make sense
WHY HOW WHAT
AdjustWeekly
MonthlyYearly
…Agility
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Visible results
• Use a board to make the results visible• Make somebody responsible for
updating it• Establish goals that make sense
to you• Celebrate!
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Bloch&Østergaard
Because going to work should be nice, great, and awesome
[email protected] / +45 3146 2426