2014–2018 State Strategic Plan Survey Results

Technology Planning, Policy, and Governance

2

Project Team

Deborah HujarDirector, Planning and Policy

Rob AanstoosIRDR Team Lead

Lon BerquistTechnology Policy Administrator

Endi OllisTechnology Policy Analyst

Jon Lee2013 SSP Project Team Lead

Joy Hall BryantIRM Liaison

Survey Webinar | May 9, 2013 State Strategic Plan

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State Strategic Planning Process

The State Strategic Planning Process is described in detail on the DIR website.

Survey Webinar | May 9, 2013 State Strategic Plan

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Project Timeline

February 2013DIR Board Approves the 2013 SSP Advisory Committee Membership

March 2013First SSP Advisory Committee Meeting

April 2013State Stakeholder Survey

May 2013 Survey Results Webinar

June 2013 Second SSP Advisory Committee Meeting

July 2013 Draft Priorities Available for Comment

August to October Research, Write, and Review Plan Content

November 2013 Final State Strategic Plan submitted to DIR Board for Approval

Survey Webinar | May 9, 2013 State Strategic Plan

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Advisory Committee Members

Name Employer Name Employer

Aaron Anzalone The Cooperative Purchasing Network

Marg Knox University of Texas System

Angela Benavides Workforce Solutions Capital Area Matthew Esquibel City of Austin

Carol Henton TechAmerica Mike Bell Texas Department of Criminal Justice

Claire DeVaughan U.S. Geological Survey Ontario Hewitt Hewittor IT Services

Deborah Giles SHI Government Solutions Paul Hopingardner City of Austin

Joe Burkhart Texas Department of Housing and Community Affairs

Richard Becker El Paso Community College

Joel Green Texas Association of Counties Richard Trevino Innovative Technologies

Justin Freeman Rackspace U.S., Inc. Steven Kester Advanced Micro Devices (AMD)

Kevin Benson City of Austin Victor M. Vitolas Central Texas Veterans Health Care System

Survey Webinar | May 9, 2013 State Strategic Plan

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Approach to the Plan

Build on current plan

Amend priorities to reflect new trends

Continuous engagement with stakeholders

Holistic view of strategic planning life cycle

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Purpose of the Plan

Set the strategic direction for Texas

Support budget requests

The SSP should be actionable and practical for agencies

Align the SSP with your Agency Strategic Plan – Technology Resources Plan

Survey Webinar | May 9, 2013 State Strategic Plan

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Statewide Technology Priorities

Cloud State agencies will evaluate, and adopt as appropriate, cloud computing solutions to drive cost-effective and efficient operations.

Data Management State agencies must implement sound data management principles to support good business practices, meet regulatory requirements, and reduce costs.

Data Sharing State agencies with common business practices and trading partners should examine opportunities to electronically share information and data to improve operational efficiency.

Infrastructure State agencies will continue to consolidate and standardize their technology infrastructure to reduce operational costs and improve service delivery.

Legacy Applications State agencies will identify existing legacy applications and prioritize their replacement or modernization.

MobilityState agencies must address the needs of an increasingly mobile citizen and workforce population.

Network State agencies should enhance network services throughout the state to deliver the most efficient and cost-effective technology.

Open Data State agencies will post high-value public data on their websites to increase government transparency and accountability.

Security, Privacy State agencies must secure their technology infrastructure, ensure the integrity of their online services, and protect the private information collected from citizens and business.

Social Media State agencies should evaluate opportunities to better engage citizens through social media and other Web 2.0 technologies.

Survey Webinar | May 9, 2013 State Strategic Plan

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Technology Trends Identified in the Research

Big DataLarge amounts and varieties of data

Cost Control Efforts to achieve cost savings

Disaster Recovery/Planning Process to ensure continued IT after a disaster

Enterprise Planning Program or plan to achieve goals at the strategic level

Health IT IT solutions for managing and coordinating health information

IT Workforce Planning Attract, retain, and train skilled workers

Shared Services Models to use shared resources

Virtualization Masking the physical nature of resources

Survey Webinar | May 9, 2013 State Strategic Plan

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State Strategic Plan

Survey Results

Survey Webinar | May 9, 2013 State Strategic Plan

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About the Survey

79 Respondents

IRMs and Executives

State Agency and Higher Education

All size agencies represented

Scale• 1 = Strongly Disagree

• 3 = Neutral

• 5 = Strongly Agree

Survey Webinar | May 9, 2013 State Strategic Plan

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Current Priorities – Clear and Understandable

Survey Webinar | May 9, 2013 State Strategic Plan

Cloud

Data M

gmt

Data S

haring

Infra

stru

cture

Legacy

Mobilit

y

Network

Open D

ata

Securit

y/Priv

acy

Social M

edia3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

4.026 4.051 4.077

3.883

4.0534.139 4.090 4.064

4.500

3.987

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Current Priorities – Critical to my Business

Survey Webinar | May 9, 2013 State Strategic Plan

Cloud

Data M

gmt

Data S

haring

Infra

stru

cture

Legacy

Mobilit

y

Network

Open D

ata

Securit

y/Priv

acy

Social M

edia3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

3.747

4.241

3.821

3.628

3.923

4.115 4.101

3.810

4.570

3.667

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Current Priorities – Agency Has Made Progress

Survey Webinar | May 9, 2013 State Strategic Plan

Cloud

Data M

gmt

Data S

haring

Infra

stru

cture

Legacy

Mobilit

y

Network

Open D

ata

Securit

y/Priv

acy

Social M

edia3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

3.481

3.937

3.753 3.7793.846

3.544

3.9743.883

4.308

3.494

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Future Priorities – Clearly Defined

Survey Webinar | May 9, 2013 State Strategic Plan

Big D

ata

Cost C

trl

Disast

er Rec

Ent. Pla

n

Health IT

IT W

orkfo

rce

Shared S

vc

Virtualiz

ation

3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

3.429

4.013

4.316

3.805

3.610

3.974

3.705

3.908

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Future Priorities – Critical to My Business

Survey Webinar | May 9, 2013 State Strategic Plan

Big D

ata

Cost C

trl

Disast

er Rec

Ent. Pla

n

Health IT

IT W

orkfo

rce

Shared S

vc

Virtualiz

ation

3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

3.513

4.1564.269

3.923

3.154

4.346

3.679

3.943

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Future Priorities – Agency is Actively Engaged

Survey Webinar | May 9, 2013 State Strategic Plan

Big D

ata

Cost C

trl

Disast

er Rec

Ent. Pla

n

Health IT

IT W

orkfo

rce

Shared S

vc

Virtualiz

ation

3.000

3.200

3.400

3.600

3.800

4.000

4.200

4.400

4.600

4.800

5.000

3.231

3.9614.038

3.610

3.195

3.4873.618

3.892

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Comparing Agencies and Higher Ed

Survey Webinar | May 9, 2013 State Strategic Plan

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Comparing Agencies and Higher Ed

Survey Webinar | May 9, 2013 State Strategic Plan

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Survey Results

• Additional Priorities• Right Sourcing Technology

• Identity and Access Management

• Project Management

• Training

Survey Webinar | May 9, 2013 State Strategic Plan

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Survey Results

• Your Feedback• Consolidate priorities

• Health IT is a segment specific goal

• Pros and Cons of shared services

• Balancing day-to-day work with implementing strategic initiatives

• Understanding the real use of trends like Cloud and Big Data

Survey Webinar | May 9, 2013 State Strategic Plan