2014 local government website survey
DESCRIPTION
Every year, the Association of Local Government Information Management (ALGIM) conducts an annual survey of local authority (council) websites throughout New Zealand to ask questions from both a technical and content perspective. This presentation presents the high-level survey results and provides a snapshot of the New Zealand local government sector covering areas like: •how councils manage their website; •what software applications they use; •reporting and search facilities; •functionality and online services provided; and •use of social media, mobile apps and open dataTRANSCRIPT
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The Association of Local Government Information Management
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2014 ALGIMLocal Government Website Survey
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annual online survey74 councils participated (78)snapshot of sectorresource for you
About the survey
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website managementsoftware, reporting & searchfunctionality & online servicestop five taskssocial media & mobile apps
What the survey tells us
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2014 survey results...
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95% internally (+10 since 2012)
1% externally (-2 since 2012)
4% mix of both
Website content management
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31% internally (+2 since 2012)
69% externally (-6 since 2012)
Website hosting
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56% CMS third party (+11 2012)
38% CMS open source (+4 2012)
6% web publishing tools (= 4)
Content management
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1. Microsoft Sharepoint2. EpiServer3. SilverStripe4. Joomla / MySource Matrix /
Umbraco5. Drupal / SiteCore
Content management systems
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1. Google Analytics (+17 2012)2. Crazy Egg & Sharepoint (=)3. AW Stats (+2 2012)4. SmarterStats (-5 2012)
Reporting packages
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1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
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1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
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1. Property & rates (2013: #2)
2. Cemeteries (#1)3. Contact us (#4)4. Job vacancies (#5)5. Plans & publications (#3)
Top five tasks
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37% 27 councils – yes (+10 2013)
38% 28 councils – 12 months (-2)
31% 23 councils – no (-10 2013)
Website responsive design
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11% 8 councils – less than 10% (-8)
54% 40 councils – 10-25% (+9 2013)
22% 16 councils – 25-50% (+14 2013)
13% 10 councils – don’t know (-8 2013)
Accessing web from mobile
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1. Facebook (64 councils, +5)
2. YouTube (45 councils, +9)3. Twitter (43 councils, +2)4. LinkedIn (24 councils,+8)5. Flickr & Google+ (8 councils)
Social media channels
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70% 27 councils – yes (+11 2013)
30% 23 councils – no (-11 2013)
Social media policy
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76% 18 councils – yes (-1 2013)
24% 56 councils – no (+3 2013)
Block social media sites
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Report now available:
www.algim.org.nz / 2014webreports
Thank you.