Armed Forces Officer Club Abu Dhabi

31 March 2014

Dr Goh Moh Heng President

BCM Institute Profile • We are a global convergence of thought leadership in Business Continuity, Disaster Recovery

and Crisis Management • Global Professional Development and Qualification developed by Technical Experts and

Thought Leaders • Largest Continuity Training and Certification Organization in Asia Pacific • Governed by Education, Examination and Certification Committees • Delivered by Industry Practitioners, Professionals and Peers • Learned by Professionals, Practitioners, Consultants, Auditors, Officials from all industry

sectors of over 850 Organisations and Multi National Corporations (MNC) across 40 countries

Education Certification and

Professional Development

Thought Leadership

Conducting and administering

courses and exams.

Providing a career path and a common body of knowledge for business continuity and

disaster recovery professionals

Organizing conferences and seminar events. Publishing

technical and research papers

2 www.bcm-institute.org

BCM Institute started in January 2005

Provide competency based BC, CM and DR training to all levels

Started certification programme in April 2007

Certify BC and DR professionals globally

More than 1500 professionals from 40

countries.

3 www.bcm-institute.org

Business Continuity Management: Global Perspective, Challenges and

Trends

Dr Goh Moh Heng

President

Dr Goh Moh Heng • President

– Business Continuity Management (BCM) Institute

– www.bcm-institute.org • Managing Director

– GMH Continuity Architects – Asia Pacific BCM Consulting Firm – www.GMHasia.com

• Professional BCM Appointments – Technical Advisor for TR19:2005 &

SS540:2008 BCM Standard (Management Council and Technical Committee) www.ss540.org

– Project Director, Technical Working Group for SS507:2004

• ISO/IEC 24762 Guidelines for BC-DR Services

5 http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng

Dr Goh Moh Heng Prior Appointments • Government of Singapore Investment

Corporation (GIC) • Standard Chartered Bank

– Global Head for BCM • PricewaterhouseCoopers

• Senior Technical Advisor, China Business

Continuity Management Forum • Expert panel of the Asia-Pacific Economic

Cooperation (APEC) Network on Improving SME Disaster Resilience

• Awarded the "Business Continuity Lifetime Achievement Award" in London, United Kingdom by the Continuity, Insurance and Risk (CIR) Magazine

• Published Books: – 7-book BCM Series – 7-book BCM Specialist Series

6 http://www.bcmpedia.org/wiki/Dr_Goh_Moh_Heng

Agenda

• Share an overview of the global trends affecting BCM implementation.

• Highlight the challenges and opportunities facing BCM professionals.

• Focus on the need for professionals to strengthen competencies.

• Share the critical factors in Asia Pacific affecting organizational BCM rollout.

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WHAT IS BUSINESS CONTINUITY MANAGEMENT?

8 Copyright 2014 @ BCM Institute

9 www.bcmpedia.org

OVERVIEW OF GLOBAL BCM TRENDS

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Infectious Diseases

• Pandemic – H7N9 – MERS – SAR-like Virus

• Epidemic – Dengue

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Integration with Risk Management

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risk management

business continuity management

crisis operational risk

credit risk

Cloud BC and DR

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Global BCM Trends

• Crisis Management • Crisis Communication

– Social Media – Speed of Information Travel

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Global BCM Trends

• Larger Scale disasters • Supply Chain BC

– Upstream and downstream effects

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16 Copyright 2014 @ BCM Institute

Global BCM Trends

Larger Scale Natural Disaster and Disruption

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Mount Sinabung, North Sumatra, Indonesia 5 Nov 2013

Jakarta Floods, 21 January 2014

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19

Super Typhoon “Yolanda” in Tacloban City

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Super Typhoon “Yolanda” in Tacloban City November 8, 2013

Thailand Protest

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Global BCM Trends • ISO 22301 BCMS Certification and

National Standards • International standardization

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NCEMA BCM Standard

“To maintain and promote stability, the Government aims to ensure all organisations across the country have a clear

understanding of business continuity management”

“UAE’s business continuity management standard was set after consulting the British, Australian, New Zealand,

Swiss and Singaporean standards, and considering the nature of the UAE’s activities and services.”

Mohammad Khalfan Al Rumaithi, General Manager, National Emergency Crisis

and Disaster Management Authority

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BCM COMPETENCY FOR HUMAN CAPITAL

26 Copyright 2014 @ BCM Institute

BCM Body of Knowledge

http://www.bcmpedia.org/wiki/BCM_Body_of_Knowledge_(BCMBoK)

Competency Development

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BCM-CM-DR-Audit Competency

Knowledge Skills

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What Level of Competency?

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What Level of Competency?

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Conclusion: Key Success Factors • Executive Management commitment

– Language, culture, location • Good BCM awareness at all levels

– Lack focus on senior management • Continuous education

– Build competency • Strong program management

– “Just Do It First” mentality • Consistent testing and exercising • Be prepared to adapt

Business Continuity Management is Complex, Ever Changing and Challenging

THANK YOU for Your Continuous Support Dr Goh Moh Heng President Mobile: +65 96711022 Tel: +65 63231500 Email: moh_heng@bcm-institute.org

1st Business Continuity Management Forum

Copyright 2014 @ BCM Institute