2014 crw - understanding your company’s e-mod and csa scores

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1 “Developing a Safety Culture” - The New Workers Compensation Experience MOD - Understanding and Improving Your CSA Performance

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If you don’t understand the definition of experience rating modification factor (E-MOD), you are not alone. However, it is a critical part of many employers’ workers compensation insurance costs. E-MODs are intended to predict future losses of an individual employer by analyzing its past losses. It’s also a factor that significantly impacts workers’ compensation premiums and is viewed as an indicator of industrial safety. Learn how you, whether a crane operator, rigger, iron worker, sales manager, CEO, or somewhere in between, can impact your company’s E-MOD both positively and negatively. Industry experts, Mr. Moore and Mr. Nelson, demonstrate how the new E-MOD works and what you can do to help keep your company’s E-MOD below 1.0, ensuring your company is included in the bidding process. Speakers: Robert Moore, Chief Legal Counsel, NBIS, Christopher Nelson, Director of Risk Management, NBIS

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Page 1: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

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“Developing a Safety Culture”

- The New Workers Compensation Experience MOD - Understanding and Improving Your CSA Performance

Page 2: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Why is There an E-Mod?

E-Mods are an adjustment to average rates to recognize employers who have done better or worse than others over three years. The E-Mod adjustment is most sensitive to the most predictable losses.

Published Workers Compensation

Rates (Average Rates)

Benchmark for

Payroll

Job Classifications

Industry Standard Individual Employer’s

E-Mod (Loss Experience)

Page 3: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Who Calculates Your E-Mod?

• National Council on Compensation Insurance (NCCI) collects data and calculates E-Mods for most states

• NCCI proposed E-Mod calculation changes began in 2013

Page 4: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

NCCI

Page 5: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

The E-Mod

• An experience modifier (e-mod) is a multiplier applied to the premium of a qualifying policy and provides an incentive for loss prevention

• The e-mod represents either a credit or debit that is applied to the premium before discounts

• If your company’s loss experience is more costly on the average, the result is a debit e-mod, or surcharge on premiums. If your company’s experience is less costly than the industry average, you will receive a credit e-mod, or discount, on your premium

Page 6: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Average Experience Mod

Factor

1.00

Greater than 1.00

Less than 1.00 Credit Modifier =

Lower Premiums

Debit Modifier =

Higher Premiums

Experience Mod Impact

Page 7: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

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Page 8: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Basic Features of the Formula

• Formula divides actual losses into “Primary” and “Excess”

– Primary losses carry the most impact and are currently defined as the first $5,000 of each claim

• D-Ratios determine the percentage of expected losses that are primary losses in a given class code

• Individual actual losses are capped to reduce the impact of a catastrophic loss

Losses

Primary Losses

Excess Losses

Page 9: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Med Costs Share of Total Cost is Increasing Steadily

Page 10: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

WC Med Cost Will Equal 67% by 2019 if Trends Hold

Page 11: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Projections by NCCI • Credit Mods:

– 46.4% will drop by more than two points – None will drop by more than ten points

• Debit Mods – 17.8% will increase by more than two points – 7% will increase by more than ten points

Changes – The Impact

Page 12: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Summary of Changes

2015: $15,000 + claim inflation For an est. total of $17k in 2015

2013: $10,000

2014: $13,500

The primary actual loss level will increase in stages:

The D-ratios will increase to adjust the expected primary losses

Page 13: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Impact of Split Point Change

• In general experience rating credits will become larger and experience rating debits will become larger

• Over 76% of experience rated employers will see a reduction in their mod (most in the range of 1% - 5%)

Page 14: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

So…What Can We Do?

Page 15: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Claims Management Program

Pre-Injury vs.

Post-Injury

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Injury Prevention & Management

• Safety—A good safety program should be at the center of your system to help identify and control the risk of injury in your operations.

• Hiring Practices—Good hiring practices can help you hire skilled, knowledgeable and physically capable employees who are suited for the job.

• Select Provider—Good reporting, prompt medical attention and excellent communication are at the heart of effective workers’ compensation claim handling. By designating a physician or clinic to handle workplace injuries and illnesses, the injured employee receives consistent, quality medical care with a focus on returning to work.

• Return to Work—A return to work program is designed to bring injured employees back to work safely and as soon as possible in a medically approved and accommodated capacity.

• Health and Wellness—Health and wellness programs are focused on preventing employees from developing chronic conditions that drive these higher costs.

Page 17: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Injury Prevention & Management Drug & Alcohol Testing Program

Three Stages: 1. Pre-Employment 2. Reasonable Suspicion 3. Random

Develop a Comprehensive Program!

Page 18: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

• Appropriate Training – Orientation – Safety Training – On-going On-the-Job Training

• Hazard Recognition • Worker Observations • Ergonomics

Injury Prevention & Management On-the-Job

Page 19: 2014 CRW - Understanding Your Company’s E-MOD and CSA Scores

Pre-Injury Strategies

• Accident Reporting Program • Accident Investigation • Direction of Medical Care • Drug & Alcohol Testing Program • Return-to Work Program

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Post-Injury Strategies: Execution of the Plan

• Prompt Reporting of All Claims • Collect ALL the Accident Details • Clear Direction of Medical Care • Immediate Drug & Alcohol Testing • Constant Monitoring, and

• Corrective Action When Needed

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Improved Communications Between… • Injured Worker • Medical Provider • Employer • Insurance Company/Claims Administrator • Everyone!

What Can you Do?

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Questions?