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2013 ICES Conference 2013 ICES Conference 2013 ICES Conference - What does industry expect 2013 ICES Conference - What does industry expect from standards education? from standards education? Functional areas within companies for hi h t nd di tion kno ledge which standardization knowledge is needed!! Laurent Oberlé Chair IFAN WG 16 « Education & training about standardisation » 2013-06-12 1 2013 06 12 International Federation of Standards Users

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Page 1: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

2013 ICES Conference 2013 ICES Conference 2013 ICES Conference -What does industry expect

2013 ICES Conference -What does industry expect y pfrom standards education?

y pfrom standards education?

Functional areas within companies for hi h t nd di tion kno ledge which standardization knowledge

is needed!!Laurent Oberlé Chair IFAN WG 16 « Education & training about standardisation »2013-06-12

1

2013 06 12

International Federation of Standards Users

Page 2: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

What is IFAN?What is IFAN?

The International Federation of Standards The International Federation of Standards Users, founded in 1974, is an independent non profit-making independent, non profit-making international association of national organizations for the of national organizations for the application of standards, companies, professional and trade associations and professional and trade associations, and governmental agencies, concerned with the use of standards

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International Federation of Standards Users

2

the use of standards.

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IFAN International IFAN International IFAN International Conference

IFAN International ConferenceIFAN holds an International o d a a o a

Conference once every three years, in conjunction with the Members' Assembly Members Assembly.

This conference, open to all i t t d i th k persons interested in the work

of IFAN, is generally focused on issues of concern to the Federation

N t ill b h ld t L dNext will be held at London2013-10-15 &16!

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International Federation of Standards Users

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Scope of WG16 of IFANScope of WG16 of IFANScope of WG16 of IFANEducation & training

Scope of WG16 of IFANEducation & traininggg

1. To support and promote initiatives in Education and Training in the standardisation field at international, g ,regional and national levels.

2. To observe initiatives and inform the communities concerned by standardisation (stakeholders, users, education professionals, experts,…) on Education and Training in the standardisation field at international regional and national levelsinternational, regional and national levels.

3. To support, facilitate and encourage networking in this fieldthis field

N.B. IFAN WG16 will not take part in a project. See item 6 of IFAN Strategy

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of IFAN Strategy.

International Federation of Standards Users

Page 5: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

Education about Education about Standardization:

CEO & SENIOR MANAGEMENT OR "FUTURE“different needs for different roles?

HUMAN RESOURCES

MARKETING & SALES

roles?

R&D and INNOVATION

INTERNAL COMPLIANCE INCLUDING TEST LABORATORIES

PURCHASING

QUALITY, ENVIRONMENT, SAFETY, SUSTAINABLE DEVELOPMENT & SOCIAL RESPONSIBILITY

STANDARDIZATION

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International Federation of Standards Users

Page 6: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

REQUIRED S OUTCOMESCEO & SENIOR MANAGEMENT

OR "FUTURE“ :

•Strategic importance when formulating policy and making

* A good understanding of the need to comply with standards and regulations for the different marketplaces.

Risks, opportunities, global

Examples (disaster and success stories)

management decisions.

•Sustainable and social responsibility management systems.

•A substantial understanding of the value of compliance with standards in a competitive world marketplace.

•Some understanding of the way to influence the

implementation and influence process

=> university case studies with profit & loss approach, benchmarkingg y

* Others management systems

g ycontent of the standards from the company strategy perspective.

•A good understanding of the role trade associations can play in the development of

benchmarking

associations can play in the development of standards at the international level.

* Some understanding of identification methods and global applications of regulations, standards,

i d h l d h normative and others relevant documents that have to complied with for new products, service, processes, etc.

* A substantial understanding of why sustainable

6

g ydevelopment should be taking into account in the strategy of a company in a moving world marketplace with limited resources.

* A good understanding of their role in

International Federation of Standards Users

Page 7: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMESHUMAN RESSOURCES:

•Competencies, skills and personnel

•A good understanding of the different formal qualifications specified in

Personnel competenc

Given information and personnel

certification/accreditation specified in standards.

formal qualifications specified in standards and regulations e.g. for safety reasons linked to chemical, electrical, mechanical and explosion risks, etc.

competencies required by regulation

information about existing requirements

•Role of standards and regulation in the development of products services

* Some understanding of the role standards play in the roles of the personnel they recruit.

regulations and standardsList of approved products, services,

processes, etc.approved trainers (internal & external)

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International Federation of Standards Users

Page 8: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMESMARKETING & SALES:

•Role of standards and regulation in the development of

•A substantial understanding of the need to comply with standards and regulations for the different marketplaces.

Standards and technical regulation identification

- General information module

products, services, processes, etc.

* Strategic importance

•* A substantial understanding of the value of compliance with standards in a competitive world marketplace.

identification per area.Standards and technical regulation

f

- Case studies- Practical studies & exchanges

when formulating policy and making management decisions.

* A substantial understanding of the value and methodology of obtaining business knowledge about the development and use of standards and regulations.

survey for anticipating.Mapping understanding and

*Business intelligence in standardization.

* Sustainable and

* Some understanding of identification methods and global applications of regulations, standards, normative and others relevant documents that have to

identification for targets monitoringHow to participate in

social responsibility management systems.

* Others management

complied with for new products, service, processes, etc. *A substantial understanding of why sustainable development should be taking

participate in the standardization processGeneral k l d

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system. into account in the strategy of a company in a moving world marketplace with limited resources.* A good understanding of their role in

knowledge about sustainable management systems & Mix

Page 9: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMES

-R&D and INNOVATION:

•Role of standards and regulation in the development of

•A substantial knowledge of the content of relevant standards. * A substantial understanding of they

Standards and technical

Generic training/information module

products, services, processes, etc

need to comply with standards and regulations for the different marketplaces.

* A good understanding of the value of

regulation identificationper area and/or

- Specifics courses with exchanges

•* Strategic importance when formulating policy and making management decisions.

compliance with standards in a competitive world marketplace.* Some understanding of the value and methodology of obtaining business

project.Specific courses for relevant

* Business intelligence in standardization.

knowledge about the development and use of standards and regulations. * Some understanding of identification methods and global applications of

standards uses by R&DHow to participate

* Development and application of standards, including eco-design standards

regulations, standards, normative and others relevant documents that have to complied with for new products, service, processes, etc.

in the standardization process

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* A substantial understanding of why sustainable development should be taking into account in the strategy of a company in a moving world marketplace with limited

Page 10: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMESINTERNAL COMPLIANCE INCLUDING

TESTS LABORATORIES

•Role of standards and regulation in the development of products, services,

•A substantial knowledge of the content of relevant standards.

*A substantial understanding of they need

- Standards and technical regulation

- Generic training/information module- Specifics

processes, etc.

* Conformity Assessment systems

to comply with standards and regulations for the different marketplaces.

*A good understanding of the value of

identificationper area and/or project.

courses with exchanges

and regulatory requirements.

* Sustainable and social

compliance with standards in a competitive world marketplace.

* Some understanding of the value and

- Specific courses for relevant standards

responsibility management systems.

* Others management

methodology of obtaining business knowledge about the development and use of standards and regulations.

uses by laboratories and certification

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systems. persons- How to participate in the

Page 11: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMESPURCHASING:

•Regulations & t d d d d f

•Some understanding of identification th d d l b l li ti f

Relevant i t t

-Specific t i i /standards needed for

supplier selection and contracting process

methods and global applications of regulations, standards, normative and others relevant documents that have to complied with for new products,

points to require from a supplier &

training/information module

process

* Strategic importance when f l ti li

to complied with for new products, service, processes, etc.

*A substantial understanding of why t i bl d l t h ld b

supplier & related tools (covenants i d

- Case studies

- Practical t di & formulating policy

and making management decisions.

sustainable development should be taking into account in the strategy of a company in a moving world marketplace with limited resources.

, required documents, vigilance points in

studies & exchanges

decisions.

* Business intelligence in t d di ti

marketplace with limited resources.

* A substantial understanding of contracting and the process and

t th t d i t ti

points in selection, ....) because

d d b

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standardization.* Sustainable and social responsibility management

systems that underpin contracting. needed by standards & regulations

International Federation of Standards Users

Page 12: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENES

POSSIBLE METHODSWAYS

QS OUTCOMES

a) How to d t i

QUALITY, ENVIRONNEMENT, SAFETY, SUNSTAINABLE DEVELOPMENT& SOCIAL RESPONSABILITY: determine

quality, environment and safety directions of

& SOCIAL RESPONSABILITY:

•Role of standards and regulation in the development of products services

•A substantial knowledge of the content of relevant standards.

* b l d d f h d

the management system ?b) How to organize a

-Generic training/information module

products, services, processes, etc.

* Conformity Assessments systems

* A substantial understanding of they need to comply with standards and regulations for the different marketplaces.

* d d d f h l f

organize a global management system ?c) How to determine

- Specifics courses with exchanges

Assessments systems and regulatory requirements.

* Sustainable and social

* A good understanding of the value of compliance with standards in a competitive world marketplace.

* S d di f h l d

determine sustainable and social responsibility directions of

- Case studies

Sustainable and social responsibility management systems.

* Others management

* Some understanding of the value and methodology of obtaining business knowledge about the development and use of standards and regulations.

the management system ?d) How to organize your

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Others management systems. * A substantial knowledge of quality,

environment, safety (and others if applicable in the company) management

t

organize your sustainable and social responsibility project with taking into

Page 13: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

KNOWLEDGE OF STANDARDS& CONFORMITY ASSESMENT REQUIRED

TARGET/LEVELTO MEET KNOWLEDGE REQUIRED

EDUCATION/TRAININGAWARENESS OUTCOMES

POSSIBLE METHODSWAYS

Q

All b All b t th Ri k t iti G i

STANDARDIZATION:

All above + All above at the substantial knowledge level.

-Risks, opportunities, implementation process

-Generic training/information module

- Standards and technical regulation id tifi ti

- Specifics courses with exchanges

identification per area.

- Standards and technical regulation

- Case studies

technical regulation survey for anticipating.-

M i - Mapping understanding and identification for targets monittoring

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a ge s o o g

International Federation of Standards Users

Page 14: 2013 ICES Conference - What does industryyp expect from ... · management decisions. compliance with standards in a competitive world marketplace. * Some understanding of the value

Thank you for Thank you for yyour kind attention !

yyour kind attention !

Group Manager for Standardisation & LobbyingIn charge of relation with education organisations

Président of Acanor (www.acanor.org)

In charge of relation with education organisations

«French standards users »Chair IFAN WG 16 « Education & training about standardisation »

E-Mail: [email protected]

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