©2013 cengage learning. all rights reserved. business management, 13e data analysis and decision...

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©2013 Cengage Learning. All Rights Reserved. Business Management, 13e Data Analysis and Decision Making 14.1 Mathematics and Management 14.2 Basic Math and Measurement Systems 14.3 Understanding and Using Basic Statistics 14.4 Using Data in Decision Making CHAPTER 14

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©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

Data Analysis and Decision Making14.1 Mathematics and Management14.2 Basic Math and Measurement Systems14.3 Understanding and Using Basic Statistics14.4 Using Data in Decision Making

CHAPTER

14

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

2

14.1 Mathematics and Management

GOALS● Describe ways that mathematics is used by

managers to improve decision making.● Identify several common and specialized

mathematical applications used by business managers.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

3

Mathematics Skills for Managers

● Math for decision making● Data-based decisions – use information facts, and

measures, usually in numerical form, as the primary basis for choosing among alternatives

● Inductive and deductive reasoning ● Statistics

● Communicating findings● Raw data ● Processed data (Information)

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

4

Checkpoint ● Why should managers use data to aid them in

decision making?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● Why should managers use data to aid them in

decision making?● Managers gather and analyze information to keep

decisions objective and as free from bias as possible.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

6

Business Applications of Mathematics

● Developing Math Skills● Electronic database programs and spreadsheets

have become the primary tools for analyzing data ● Math Applications in Business

● Accounting and Finance● Production and Operations● Marketing● Human Resources

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

©2013 Cengage Learning. All Rights Reserved.

Common Business Activities that Require Math Skills

ACTIVITY DESCRIPTION

Calculate Determine the quantity or value of something

Compare Determine how two or more values vary from each other

Plan Use data to set numerical goals or standards

Analyze Review data to identify relationships, patterns, and explanations

Project Use past and current information to estimate future performance

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What are five common activities managers

complete that require mathematics skills?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What are five common activities managers

complete that require mathematics skills?● Calculate● Compare ● Plan ● Analyze ● Project

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

10

14.2 Basic Math and Measurement Systems

GOALS● Demonstrate understanding of basic

mathematical operations.● Recognize common units of U.S. and metric

measurement.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Basic Mathematic Operations

● Adding and subtracting● Multiplying and dividing● Fractions, ratios, decimals, and percentages

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

12

Checkpoint ● What are the equations for addition,

subtraction, multiplication, and division?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

13

Checkpoint ● What are the equations for addition,

subtraction, multiplication, and division?● Addend + Addend = Sum ● Minuend – Subtrahend = Difference ● Multiplicand x Multiplier = Product ● Dividend / Divisor = Quotiuent

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

14

Measurement Systems in Business

● Traditional U.S. measures● Different from most other countries● Developed from the traditional English system

● Metric measures● Based on the decimal system, meaning that all

measures are in common units of ten

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What is the preferred system of weights and

measures for United States trade and commerce?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What is the preferred system of weights and

measures for United States trade and commerce?● The metric system

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

17

14.3 Understanding and Using Basic Statistics

GOALS● Explain why statistics is important to managers

and identify two types of statistics.● Recognize important types of statistical

information.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

18

Understanding Numerical Information

● The importance of statistics● Managers frequently use statistics to help them

understand, interpret, communicate, and apply numerical information.

● By using statistics, managers can make decisions more quickly, with greater confidence, and with a higher probability that the best choice has been made.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

19

Statistics Terms and Concepts

● Descriptive statistics● Provide managerial summaries of data to help

managers understand the current situation● Inferential statistics

● Use the analysis of information to help managers make predictions about similar circumstances or about the future.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

20

Checkpoint ● How are descriptive statistics different from

inferential statistics?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

21

Checkpoint ● How are descriptive statistics different from

inferential statistics?● Descriptive help explain the current situation ● Inferential help make predictions for similar

circumstances

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Common Descriptive Statistics

● Range● Frequency distribution● Central tendency

● Mean● Median● Mode

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Business Management, 13e

CHAPTER 14

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Common Inferential Statistics

● Population● All people or objects

● Sample● Probability● Correlation

● A connection or relationship between two things being studied

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● Explain the relationship between a sample and

a population?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● Explain the relationship between a sample and

a population?● A sample is a smaller but representative part of

the larger population being studied.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

26

14.4 Using Data in Decision Making

GOALS● Describe how to identify and communicate

the results of data analysis.● Discuss how data should be used in effective

decision making.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Communicating Results of Data Analysis

● Completing data analysis● Focus on the problem or question ● Recognize the purpose of data analysis ● Summarize the information accurately● Look for changes, differences, and unexpected results ● Search for patterns or relationships

● Summarizing results● Written summaries● Tables, charts, and graphs

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

©2013 Cengage Learning. All Rights Reserved.

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CHAPTER 14

Example of a Table

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Business Management, 13e

©2013 Cengage Learning. All Rights Reserved.

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CHAPTER 14

Example of a Chart

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Business Management, 13e

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CHAPTER 14

Example of a Graph

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Business Management, 13e

CHAPTER 14

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Checkpoint ● What should tables, charts, graphs be used

when analyzing and communicating information?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What should tables, charts, graphs be used

when analyzing and communicating information?● Many people can more easily study and

understand information when it is summarized and presented visually.

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Making Data-Based Decisions

● Reading and interpreting information1. Read the title carefully 2. Determine what is represented in the data set 3. Review the row and column headings of a table

● Answering questions and solving problems● Data

● Representative● Significant

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

34

Checkpoint ● What are the two important characteristics of

data?

©2013 Cengage Learning. All Rights Reserved.

Business Management, 13e

CHAPTER 14

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Checkpoint ● What are the two important characteristics of

data?● Representative – consistent with other similar

data that could be collected ● Significant – meaningful and not happen due to

chance