arizona · 2013. 3. 1. · alabama alabamassa.org greetings from the board of direc-tors of the...

M A R C H 2 0 1 3 s s A G L O B e PA G e 4 3

See Across the Country, page 44

your contribution to our treasurer, Keith Vaughan, at 150 Government Street, Mobile, AL 36602.As we continue to grow as an orga-nization we would like to remind everyone that we covet your input. We always look to our members to give us new ideas and to make recommendations and suggestions on how we can better assist and serve you. If you do have any comments, ideas, or suggestions please send them to Brent Fields at [email protected]. Your suggestions and comments will go directly to the association board of directors for consideration.If you have not joined the Alabama Self Storage Association we want you as a member of our team. Join today and take advantage of all of the wonderful benefits for all of our members. Some of those bene-fits include affordable member-ship, advocacy and keeping an ear to the ground in Montgomery, news and information, education programs, networking and infor-mative meetings, communications and publications, national associa-tion relationship and much more. Join us today as membership in this organization can make a difference.

For more information, contact us through our website at www.alabam-assa.org or Brent Fields at 205-685-0244 or [email protected].

Arizonaazselfstorage.comWe have upped the value and changed things around this year for the Arizona Self-Storage Conference and Trade Show: a great new location, more speakers, more topics, experts from beyond our self storage world who will challenge the way you do business, as well as industry favorites with insight on topics vital to your interests. We will help you get more from your store with an impressive line up of experts, thanks to the generous support of our sponsors, without whom AZSA could not bring you this incredible event May 13–15. Thank you to our Title Sponsor, Deans and Homer Insurance; our Major Spon-sors, BNC National Bank, Chateau Products, MiniCo Insurance Agency and U-Haul International; and our Promotional Sponsor, the Mini-Storage Messenger.After a day on the Legacy Golf Course for AZSA’s annual golf tournament and lunch on May 13, join us May 14–15 at the Wild Horse Pass Hotel and Casino in Chandler, Arizona.The conference kicks off on Tuesday morning with real estate appraiser Chris Sonne. Chris has done many of AZSA’s market studies in the past and rejoins us this year to present the results and his analysis of the current Arizona market study, based on AZSA members’ survey responses. If you have not yet provided input, please go on the website to take the survey at www.azselfstorage.org. As an expert on self storage as a special-ized asset class, Chris specializes on the economics of self storage: data, research, market reports, feasibility, valuation and consultation. Chris will analyze our market data to identify rental rate and occupancy trends, operating cost and other pertinent

Alabamaalabamassa.orgGreetings from the board of direc-tors of the Alabama Self Storage Association. As spring is upon us, we hope that business is “blooming” for everyone associated with the self storage industry in Alabama. We had a great turnout at our annual winter conference and trade show. A complete update will be in the next edition of the SSA Globe magazine. Our next event will be the annual spring luncheon, which will be held at the end of May. Our website will be updated soon with information and registration details.Our new lien law bill continues to work its way through the political process. We encourage you to continue to write and call your repre-sentative and senator who represent the district that your facility is located in. We have some form letters and bullet points for discussion located on our website. Studies have shown that grassroots efforts such as this are extremely effective in the legislative process. If you have not donated to our effort you can still do so. We will continue to accept donations to our lobbying effort until our bill is passed as is and signed into law by Governor Bentley. Donate online by visiting www.alabamassa.org, or you can mail

PA G e 4 4 s s A G L O B e M A R C H 2 0 1 3

These Self Storage Associations are Affiliated

with the SSAAlabamaArizona

ArkansasCaliforniaColorado

ConnecticutFloridaGeorgiaIdahoIllinoisIndianaKansas

LouisianaMaine

MarylandMassachusetts

MichiganMississippi

NevadaNew Jersey

North CarolinaNorth Dakota

OhioOklahoma

OregonPennsylvania

South CarolinaTennessee

UtahVermontVirginia

Washington StateWisconsin

___Canada

Federation of European Self Storage Associations

Rental Storage Assoc. of JapanJapan SSA

Latin America SSASSA of Australasia

Across the Country, from page 43

factors to help you determine the value of your business and set the price of your goods and services. Want to increase demand, occu-pancy and income? Come hear another industry favorite, Anne Ballard of Universal Management Company. Anne will stir things up with marketing strategies and opera-tional tactics that will make you want to tip your hat to The Hat Lady, as she walks you through the steps to prepare your facility for customers, market effectively, generate more on-site visits and rent more units.Real estate details are next with Ben Vestal, president of The Argus Self Storage Sales Network, and Bill Alter of Rein & Grossohoeme and an AZSA board member. Ben, with over $100 million in commercial real estate brokerage transactions under his belt, will discuss real estate and investment trends in the self storage industry. Bill will bring it all closer to home by focusing on the Arizona self storage real estate market, which has been his focus for more than 25 years. Working with Denise Nunez, Bill recently closed his 110th self storage sale. Bill is a founding member of AZSA and a past recipient of the association’s Pioneer Award.Back to the Arizona market, AZSA presents Jim Rounds, senior vice president and senior economist with Elliott D. Pollack and Company, one of Arizona’s premier providers of economic and real estate consulting services. Jim will share insight on the Arizona economy and self storage as a real estate class. Capping off the first day of the conference will be U-Haul’s Joe Shoen, president, chairman of the board, and chief executive officer of Amerco, the holding company of U-Haul International, and son of U-Haul founder Leonard Shoen. Joe will share with us his view of the state of the self storage industry and join us at the kick-off reception and trade show preview.

On the second day of AZSA’s confer-ence and trade show, we will spice up the mix with expertise from beyond our industry. Kirk Matson of Partners in Leadership will be our keynote speaker. Partners in Leadership has authored three New York Times bestselling books, including The Oz Principle: Getting Results Through Individual and Organizational Accountability. In 50+ countries for more than two decades, Kirk’s company has assisted thousands of businesses, including Microsoft, KBHome, Pfizer, McDonald’s, Time Warner, Red Robin, Alcoa, Nestle, Hard Rock Café, Best Buy, Ping, Hormel, ADP, AstraZeneca, Cisco and many others. Kirk will share how greater accountability increases revenue and profitability, reduces costs, and enables you to successfully implement business initiatives. We will round out the training program with one of Arizona’s favor-ites: Richard Marmor, Esq., founding member of AZSA, member of the board of directors, and chairman of AZSA’s Legal and Legislative Committee. Richard will share a condensed version of Arizona Lien and Auction Procedures, A to Z. He may have to skip a consonant or two, but Richard will address matters of pressing concern to self storage oper-ators statewide. Wrapping up the training portion over lunch, AZSA conference attendees are in for a special treat. With thoughts on tomorrow’s market and yesterday’s foundation, we’ll bring you some good out of today with self storage’s own “super hero,” Hardy Good. Founder of MiniCo, developer of the first self storage facility in Hong Kong, and captain of one incredible yacht now that he refers to himself as “semi-retired,” Hardy will encourage, teach and lead us with his insight and experience. Oh, and he will probably put a smile on your face. After lunch, the AZSA trade show will host over 50 of the best industry vendors and service providers, eager to show you the latest technology,


products and developments in the self storage industry. A silent auction will be held to benefit Kure It Cancer Research. Roundtables will cover a wide variety of current topics for owners, opera-tors and managers, as you learn from one another while discussing specific, industry-related issues. And don’t forget our new venue: Wild Horse Pass, a Las Vegas-style hotel and casino with comfortably appointed rooms (at a special AZSA rate of $109 per night), swimming pool, nightclub, four lounges, eight restaurants, including Shula’s Steak-house, and a 100,000 square foot casino.To register for this year’s event, please visit www.azselfstorage.org, or contact Anne Mari DeCoster, AZSA executive director, at [email protected], 602-374-7184, PO Box 44031, Phoenix, AZ 85064.

Arkansasarssa.orgWe are planning at least one meeting in each of the districts our board members represent across the state. We will be planning those dates after the first of the year and setting those dates as soon as we can. If you would like to be our local host please contact Lisa at the ASSA offices as soon as possible. We would like to give the local owners a chance to socialize with one another to help foster friendships between owners and managers.Please note that the dates of the 2013 expo and general meeting have changed to August 28–29. It will still be located at the Embassy Suites Hotel in Rogers, Arkansas. If you would like more information, please contact the ASSA office.

Californiacaliforniaselfstorage.orgDue to phenomenal growth and member feedback, the Northern California Owners Symposium and

our Fall Annual Conference will now be known as the West Coast Self Storage Owners Conference. The speakers and content at this event will be geared for owners and upper level decision makers. The California Self Storage Association welcomes you to experience the World Famous Napa Valley. This year’s venue, The Westin Verasa, is situated in walking distance from the Napa Valley Wine Train, Oxbow Public Market and the amazing scenery and vast array of wineries which have made Napa Valley world famous. The venue is less than an hour from the San Fran-cisco, Sacramento, Oakland or San Jose airports. Airport shuttle service is available. Please contact the hotel directly for transportation questions; the hotel’s website has all of the trans-portation information you will need.Detailed information on speakers, content and sponsors is available on our website. A brief outline of our event schedule is included below. An outline of our agenda is as follows:Wednesday, May 1: CSSA Kickoff/Welcome Reception 4:30 PM – 6:30 PMThursday, May 2: Full day of content; meals and networking time includedFriday, May 3: Morning networking breakfast; closing remarks; great opportunity to book time with members/clients. Friday is an excel-lent day to book a wine train trip, take a balloon ride or shop and wine taste in Napa.Register on our website today for only $125: www.californiaselfstorage.org. The CSSA plans to offer some different events in 2013. All of our events are now up on our website calendar. Be sure to review our schedule or you could miss out on one of our Owners Summits, networking receptions or education events. All of our events offer high quality content and excel-lent networking opportunities. Do you want to be more involved? Contact our office today to learn about other industry events in Cali-fornia or to learn about how you can become more active within the asso-

ciation. Opportunities to become more involved include committee participation, hosting an ambassador meeting, working on our legislative initiatives and much more.The CSSA is always open to feedback, ideas and suggestions. Please do not hesitate to contact our office to learn more about our industry and/or organization. Call us anytime at 949-783-4130, or visit our website: www.californiaselfstorage.org. Thank you for your continued support.

Coloradocoloradossa.comThe COSSA board, with help from a committee of volunteers, is working on a package of operational self storage forms, including an updated lease, to be made available to members during the first quarter of 2013.We’re also planning a great spring meeting on May 15 at a great new venue, the Inverness Conference Center in Englewood. We’ll have lots more room to explore new ideas and some great speakers. Be sure to hold that date, and we’ll get back to you with program details as the agenda is finalized. Don’t miss it.The association is growing at a brisk pace with the addition of many new members in 2012. We’d love to have you join COSSA if you’re not already a member. Just visit coloradossa.com, or email [email protected].

Connecticutctssa.orgThe Connecticut Self Storage Asso-ciation (CTSSA) is actively involved in lobbying on behalf of its members and the Connecticut self storage industry. Our 2013 Legislative Session began on January 9 and ends early June for what is considered our

“long” session but it goes by fast. Our goal is to once again pursue changes to the lien laws which would give facility owners the latitude to use




electronic notices, verified mail, and Web-based advertising. We came close to getting some of this passed in 2012 and are optimistic that we will have success this year. Please support our legislative efforts. Join CTSSA if you are not already a member (www.ctssa.org). Make a financial contribution to our Legis-lative Fund to help defray lobbying costs (CTSSA, 17 Rivendell Road, Marlborough CT 06447). Be part of any grassroots call-to-action (send your email address to [email protected]). CTSSA members enjoy educational meetings and networking luncheons, quarterly newsletter, member discus-sion forums, library of documents, website, subscription to Self Storage Now and additional benefits from SSA including a subscription to the SSA Globe. CTSSA members are invited to attend the Northeast Self Storage Tradeshow, which is being held June 5–6 at the Westford Regency Inn and Conference Center in Westford, Massachusetts. CTSSA members attend at the MASSA member rate. Registration is open at www.ctssa.org or www.maselfstorage.org. If you are a facility owner in Connecticut, remember that a strong membership results in a more commanding presence at the state capitol. If you aren’t a member, join today so your voice is heard at the Connecticut legislature. The CTSSA membership application is online at www.ctssa.org, or call the office at 860-228-3624 and we’ll mail an application to you. If you would like to be added to the CTSSA legislative mailing list, or if you are interested in advertising on our website or in the CTSSA news-letter, Insights, send your request and contact information including email address to CTSSA, 17 Rivendell Road, Marlborough, CT 06447-1260; 860-228-3624; 860-228-1337 fax; or email [email protected].

Floridafloridassa.orgThe FSSA conference has a new keynote speaker. Christian Sonne is the executive managing director of the Self Storage Industry Group of Cushman & Wakefield, which offers facility valuations, industry analyses and investor surveys. Prior to joining C&W, Chris was a real estate appraiser serving financial institutions, government agencies, industrial and commercial firms, the legal profession, and the devel-opment industry. He has been a featured speaker at many self storage conferences and is author of the “Self Storage Economics and Appraisal” seminar sponsored by The Appraisal Institute.Book your suites now before they run out of room and join us March 20–22 for the annual FSSA Educational Conference and Expo at the Embassy Suites Orlando – Lake Buena Vista South, 4955 Kyngs Heath Road, Kissimmee, Florida 34746; (407) 597-4000. Reserve your suite early. FSSA group rates are just $129/night for a suite (group code FSS). Visit this website to reserve today: http://bit.ly/P118Mx.The FSSA reached and surpassed its 1,000-member mark and gave away $1,000! To celebrate we gave the 1,000th member $1,000 worth of FSSA product credits. And the winner is (drum roll please): Devcon Security, LLC (security alarms, cameras and surveillance equipment). Congratulations to Devcon and thank you to all 1,025 FSSA members.Florida is back in the ring for the 2013 legislative year to continue to modernize the outdated lien laws. Already in 2012, Florida Gov. Rick Scott signed into law some major updates to the 33-year-old Self-Service Storage Act, capping a two-and-a-half year (so far) effort by the national Self Storage Association (SSA) and the Florida Self Storage Association (FSSA) to improve the regulations that govern the lien process in the Sunshine State. For

Annotated StAte

Lien LAwS

California • Colorado • Florida

Georgia • Illinois • Indiana

Louisiana • Maryland

Massachusetts • Michigan

Missouri • New Jersey

New York • North Carolina

Ohio • Pennsylvania

South Carolina • Tennessee

Utah • Virginia • Washington

Wisconsin Additional states coming…

watch the website!

The Lien Laws are broken down by section with a Conclusion, Lien Sale Checklist and Notice of Lien Letter

Extensive comments provided by the Self Storage

Legal Network attorneys, D. Carlos Kaslow and Scott Zucker

Order your copies today

www.selfstorage.orgMember price - $25 each

Affiliate Members: $30Not-Yet-Members: $35

Bulk order pricing available. For more details,

call the SSA

703.575.8000

http://www.selfstorage.org


more information and to order the new publication, visit the FSSA online store under “Products” at www.floridassa.org.The Florida Self Storage Association is a not for profit group of Florida self storage owners, operators, manage-ment personnel and vendors with a common goal. Membership has its benefits. If you have any questions, comments or suggestions, please contact Executive Director Robert Bret at (877) 222-9441; [email protected]. Visit our website at www.floridassa.org.

Georgiagassa.orgThe Georgia Self Storage Asso-ciation (GASSA) meets on the second Tuesday of each month for networking, luncheon, and board meeting. There is always a program, often with many nationally recog-nized speakers. Members and non-members are welcome. Luncheons

are from 11:30 a.m. to 2:00 p.m. Please RSVP to Executive Director Chuck Manley via email at [email protected], call 678-764-2006, or fax 678-264-0968. Membership dues are $250 per calendar year ( January – December). Join the GASSA today.Our March 12 luncheon will feature keynote speaker Dean Reeves, CEO/owner of the Reeves Contracting Company. His presentation is titled:

“I Went to the Kentucky Derby with Mucho Macho Man.” He will focus on how he got into horse racing, an overview of the horse racing industry, horse racing legislation in Georgia and, of course, Mucho Macho Man. Dean became interested in horse racing as a young adult and attended his first Kentucky Derby in 1976, and continued to attend every year for the next 22 consecutive years.Mr. Reeves is a native of Atlanta and graduated with a degree in busi-ness management from Georgia Tech, where he also played college

basketball. Upon graduating from Georgia Tech, he joined Reeves Contracting and, eventually, took over the company from the founder, his father, and has grown it to be a leader in the industry. In 1992, Dean was a founder of Gwinnett National Bank and served as chairman of its Loan Committee. He also volunteers as a driver for the American Cancer Society Road to Recovery Program, taking patients for their cancer treatments.In 2009, Dean and his wife Patti formed Reeves Thoroughbred Racing and, like many other owners in the horse racing business, they aspired to one day have a starter in the Kentucky Derby. They own Mucho Macho Man, who is one of the top thoroughbreds in the country, as part of Reeves Thoroughbred Racing. In 2011, he competed in all three Triple Crown races and came in third in the Kentucky Derby. Attend the March luncheon and find out how Dean made his dream come true.


http://www.GASSA.org



Also, Storage Structures, a global leader as a self storage building supplier based in metro Atlanta, Georgia, will give a commercial presentation. Heath Mulkey is presi-dent of Storage Structures Inc. He has been involved in the storage industry since 1992 and is on the GASSA board member and is serving as the 2013 president. Heath obtained his business degree from Kennesaw State University in Kennesaw, Georgia. He has lectured at several state and national storage conventions and has contributed articles for storage trade magazines such as the Mini-Storage Messenger and Inside Self Storage Magazine. The GASSA has submitted a full revision to the current lien law, addressing changes consistent with other self storage laws around the country (Tennessee and Colorado) including email notification for liens and towing of abandoned vehicles. This bill has a very good possibility of being passed in the 2013 session of the legislature with the full atten-tion and support of our legislative committee as well as involved and invested self storage operators. Also, the GASSA will monitor and defend against any effort by the legislature to introduce a self storage sales tax bill. Check our website for additional information: www.gassa.org.

Idahoidssa.org For more information, or to become a member of the Idaho Self Storage Association, please contact Richard Church or visit us online.Contact: Richard Church, (208) 989-2960

Illinoisilministorage.orgFor information about membership in the Illinois Self Storage Asso-ciation, call (217) 528-5230 or email [email protected].

Indianassaindiana.orgThe Indiana SSA is proud to announce that plans are underway for the first INSSA Annual Conference to be held May 15 in Indianapolis, Indiana. For sponsorship information, please contact the INSSA at [email protected] Indiana SSA has a new website: www.ssaindiana.org. The new website provides the latest informa-tion on happenings in the INSSA. You can also view the latest edition of the INSSA newsletter, The Operator, on the website.Become a member of the Indiana Self Storage Association today. To join the INSSA, go to the member-ship tab at www.ssaindiana.org and fill out the application.

Kansaskssoa.orgThe KSSOA is now planning our Spring Luncheon at the Leawood Country Club in Leawood, Kansas in the Kansas City area. It will be held on May 22, 2013. The board is seeking input for the event and is exploring the idea of adding a social venue to bring in more storage folks.We’ll no doubt have roundtable discussions and a legal update. Other topics discussed include a session on conversions, software, and HR management. However, if you have ideas for topics to discuss, now is the time to contact KSSOA President Larry Goldman or Shawn Herrick at (785) 286-1110.The Kansas Self Storage Owners Association’s mission is to provide value and potential for growth by working together in our regional trade organization. Be sure to take a moment to consider the many (and ever increasing) services to the storage industry that your trade asso-ciations offer. None of us is as strong alone as we are collectively.

“KSSOA strives to provide high return on members’ dues investment on

any one of its single member bene-fits. Thankfully, the 2012 legislative initiative provided an exceptionally high return, and will for many years, of financial commitment by our members through lower postage costs, public notice costs, and other critical issues,” said KSSOA President Larry Goldman. For new members, please visit the website at www.KSSOA.org or call Shawn Herrick at 785-286-1110. Visit our website for updated information as they become available at www.kssoa.org. Our current contact information is KSSOA, 7321 NW Rochester Road, Topeka, Kansas 66617; phone: (785) 286-1110.

Kentuckykyssa.orgThe Kentucky Self Storage Associa-tion has a new website. Go to www.kyssa.org for all the latest informa-tion on the association. Also, you can find the latest edition of the KYSSA newsletter, The Archive, on the website. The newsletter contains information valuable to KYSSA members and their businesses.Become a member of the Kentucky Self Storage Association today. By joining you will receive the following benefits: full direct membership in the Kentucky Self Storage Asso-ciation; monthly copy of the SSA Globe magazine; quarterly KY-SSA newsletter; member discounts on all KY-SSA and national SSA conven-tions, trade shows and educational programs; plus all other benefits and member discounts of the national SSA related to data, legislative brief-ings, monthly educational webcasts, meetings, communications, other educational offerings, research, tech-nology, membership rewards, publi-cations and legal information. For more information on the KY-SSA, contact Executive Director Trish Fratarcangelo at [email protected].


Louisianassala.orgThe date and place for the Louisiana Self Storage Association (SSALA) Spring Luncheon has been set. We will be in Shreveport/Bossier City at Ralph & Kacoo’s, 1700 Old Minden Road, Bossier City, Louisiana, on April 17. We will have guest speakers presenting on topics relevant to your daily operations and intro-ducing ways to help you make more money in 2013. There will be an opportunity to network with other owners and managers to get new ideas on improving operations and your bottom line. The cost is only the price of a meal and you can treat your manager to lunch to let them know they are worth educating and developing into better managers.Watch your mail and email for regis-tration information. Registration information will also be posted on our website at www.ssala.org. We hope to see you there.Yes, we know it is only March, but now is the time to begin taking steps to prepare for the upcoming hurri-cane season. As we have seen in the past few years, hurricanes, tornados and flooding have produced tremen-dous amounts of damage to homes and businesses. We spend so much time during the development stage of new properties trying to make sure everything is just right—the right unit mix, the right managers, the right software, etc.—but very little time making sure we have the right disaster response protocols in place. As you read this, consider these ques-tions carefully: Would your manage-ment team know who to call first if a tornado, fire or some other disaster occurred at your facility? Would they know what to do or who to contact if a meth lab were found in a unit? Would they know who was autho-rized to speak to the media if a TV news crew showed up? The national Self Storage Association sells its Emergency Preparedness Manual online.

“Based on the impact emergencies can have on independent self storage operators, SSA created this manual to provide valuable, step-by-step advice on how to reduce your vulnerability to an emergency through preparation as well as practical things you can do to get your business back on track as soon as possible if you are affected by a significant emergency. It focuses on planning ahead and includes sample lists and forms that will help guide you through the steps necessary to organize a planning meeting and create a comprehensive emergency preparedness program.”The manual sells for $149.50, which seems expensive, but it could very well be the best investment you make in your multi-million dollar facility. We strongly encourage every facility owner to review their emergency preparedness procedures and spend time with their management team to make sure everyone is on the same page should a disaster strike. This is not one of those things to put off for later.We are focused on refining our communication efforts to ensure our members easy access to our services and correspondence. Infor-mation updates will be posted to the SSALA website as they become available. Check your member listing for accuracy and be sure we have your correct email address on file for email notifications. We want to encourage customers who may be searching for a self storage facility to contact SSALA member facili-ties for their self storage needs. The mission of the Louisiana Self Storage Association (SSALA) is to provide its members with a resource for growing and improving their self storage busi-ness. A strong association promotes a strong industry and we encourage you to become a member of SSALA. Now is a great time to join and enjoy our member benefits. To join SSALA or for more information about our association, contact Wanda at (225) 774-2117 or by email at [email protected] or go to our website at www.ssala.org.

Mainemainessa.comThe Maine Self-Storage Association hopes you can join us at our next meeting on Thursday, April 18 at Margarita’s Mexican Restaurant in Augusta (topic TBD). We invite any facility who is not a member to join us at a meeting to see what we’re about. We’re sure that you’ll find it worthwhile.MeSSA is hosting Anne Ballard for our 2013 conference on May 30–31 at Hollywood Casino in Bangor. We will have a large vendor display, round-table discussions, a mini-seminar (topic TBD) on Thursday and Anne will be the speaker on Friday. This event seems to grow exponentially each year, so be sure to save the dates and stay tuned for additional details and invitations.MeSSA members: Did you know that you can list your upcoming auctions or other facility happenings on the event calendar at the MeSSA website? Take advantage of this addi-tional advertising space to increase attendance at your next auction. MeSSA is always looking for new members, and there is no better time than now to join. For more details on how to become involved, please contact Mark Adler at [email protected], or visit mainessa.com. We also encourage everyone to become a fan of MeSSA on Facebook.

Marylandssamaryland.orgIf you have not yet received your invoice, please contact the MDSSA at [email protected] MDSSA has a new website. Visit www.ssamaryland.org for the latest information on the MDSSA, including member benefits and how to join.




Massachusettsmaselfstorage.orgThe Massachusetts Self Storage Asso-ciation (MASSA) will hold its 2013 Northeast Self Storage Tradeshow June 5–6, at the Westford Regency Inn and Conference Center in West-ford, Massachusetts. There will be exhibits, industry-related education, networking lunch and more. Regis-tration is open at www.maselfstorage.org.MASSA is actively involved in lobbying on behalf of its members and the Massachusetts self storage industry. In 2012, we pursued changes to the lien laws to reduce mailing and advertising costs. The bill had overwhelming support by all of the legislators we talked to with the exception of one and unfor-tunately, that one was in a position to put the bill on hold. As a result, the bill died in committee. We are pursuing lien law changes again during the 2013–2014 legislative session. These money-saving changes will benefit both the consumer’s and the facility’s bottom line. We will also be filing a bill to give Massachusetts facilities a clearly defined right to sell tenant insurance. This law will be similar to the one the rental car industry already has in place. If you have a facility in Massachu-setts, help MASSA save your busi-ness money. A strong membership results in a more commanding pres-ence on Beacon Hill. If you aren’t a member, join today so your voice is represented at the Massachu-setts legislature. Access the MASSA membership application online at www.maselfstorage.org, or call the office at 617-600-4481 and we’ll mail an application to you.MASSA members enjoy educational meetings and networking, quarterly newsletter, library of documents, website, subscription to Self Storage Now and additional benefits from SSA including a subscription to the SSA Globe.

Have you changed your email address or phone number? Have you had a staff or contact change? Please keep us in the loop so we can make sure our records are current. You and your staff wouldn’t want to miss out on important industry news, would you?We encourage you to join the Self Storage Association of Michigan today and take advantage of the many benefits available. SSAM lobbies the Michigan legislature on behalf of the industry concerning issues that are important to you and your business. Your membership in SSAM allows you to take advantage of special discounted rates on website design and development, credit card processing, free listing on the SSAM website, and much more. SSAM has a professional management team to help answer your questions, or to guide you to find the answers you need. For membership information, please call (888) 308-7726, or visit the SSAM website.

Mississippimsssoa.orgIf you are interested in advertising your products or services on our website, or would like to adver-tise your storage location for sale, please contact Executive Director Missy Hughes at (601) 248-5422 or [email protected]. Our website is your 24-hour/365-day silent salesperson.

Nevadanv-ssa.orgGreetings, Nevada storage owners and operators. Our board of direc-tors has been hard at work with you in mind. We invite you to be our guest on April 3 at 4:00 p.m. at the Paris resort in fabulous Las Vegas. Legislative Chair and Immediate Past President Travis Morrow has been working with our lobbyist out of Carson City to effect changes in the Nevada Revised Statutes that will benefit our self storage owners. We


If you would like to be added to the MASSA mailing list, or if you are interested in advertising on their website or in the MASSA Advantage, send your request and contact infor-mation including email address to MASSA, 17 Rivendell Road, Marlbor-ough, CT 06447-1260; 617-600-4481; 860-228-1337 fax; or email [email protected].

Michigan selfstoragemichigan.orgThe Self Storage Association of Mich-igan hopes that your 2013 is off to a great start. The Michigan legislative session began mid-January. We are looking forward to re-introducing two pieces of legislation that would impact state regulation and insur-ance issues that face the self storage industry. In other legislative news, the repeal of the state personal prop-erty tax should prove beneficial to self storage facility owners. Hopefully, you will be experiencing some savings this coming year. Thanks to those of you who attended the SSAM Annual Fall Conference and made it such a great success. We will announce the date for the 2013 fall confer-ence soon and hope to see you there. SSAM is accepting cube-style adver-tisements for the Industry Insights newsletter. Cube ads for the news-letter will be $50 a month, with a minimum six month commitment. The Industry Insights newsletter is sent out to all association members a minimum of twice per month. Payment is due in advance. For more information, including ad require-ments, please contact Brandy Nelson at the association office: [email protected] you have a copy of the Self Storage Collections and Lien Sale Handbook? This valuable resource will assist operators in understanding national and state regulations. Please visit www.selfstoragemichigan.org to learn more about the handbook and how you can order one today. This is a must have if you are in the industry.

Self Storage Data and Market Intelligence

Reis, Inc., a leading provider of commercial real estate market information and analytical tools, and the SSA have introduced coverage of Self Storage properties in 30 major United States metropolitan markets and 181 submarkets. These market reports are made possible by the quarterly participation of SSA member facilities and three of the leading self storage real estate investment trusts (REITs)— over 10,000 self storage facilities.

This new data program provides investors, lenders, developers, industry analysts, and self storage facility

owners and operators, with the critical local market intelligence that they require in order to make superior asset- and portfolio-level decisions. To date, self storage professionals have not had access to current and comprehensive market information from a nationally-recognized provider.

Key Report Features: • 30 Markets and 181 Submarkets. See a list of markets at www.selfstorage.org

• Climate Controlled vs Non-Climate Controlled

• Five main unit types: 5x5, 5x10, 10x10, 10x15, 10x20

• Rent & Occupancy Data

• Trends & Benchmarks

• PDF & Excel formats

See a sample report at www.selfstorage.org

Three easy ways to participate:1. Enter your data through our web portal.

Call (800) 366-7347 for your login and password

2. Participate over the phone by calling (800) 366-7347

3. Fill out the form and email to Reis at [email protected]. Download the survey at www.selfstorage.org

Succeeding in business means having reliable and trustworthy market intelligence. The Self Storage Association and Reis, Inc. have that market intelligence.

These self storage reports are available for purchase at www.selfstorage.org

REPORT PRICINGNon-Members / Non-Participants: $299 per report

SSA Direct Members: $269 per report (10% discount)SSA Direct Member Participants: $239 per report (20% discount)

Bulk discount pricing available call (703) 575-8000



look forward to hearing your sugges-tions and welcome your questions. Come and learn how we advocate for you. Register for this event early as space is limited. More details to follow via email.Membership with NVSSA has never been more affordable and our membership support continues to grow every year. Call and see how it can work for you.Visit us at www.nv-ssa.org and check us out. Call Valerie at (703) 952-2455 or email [email protected] for more information.

New Jersey njssa.orgIf you have not yet renewed your 2013 membership, please renew soon so you do not miss out on any valuable NJSSA member benefits.The New Jersey Self Storage Associa-tion is proud to announce that we will be co-sponsoring the SSA’s Spring

Conference April 22–24. The confer-ence will be at the Marriott Down-town in Philadelphia, Pennsylvania. The NJSSA will hold a breakfast networking session at the conference for any and all NJSSA members to attend.For more information regarding these items, membership questions, or other information, please visit our website at www.njssa.org or contact Trish Fratarcangelo at [email protected].

North Carolinancssaonline.orgWondering why you should be involved with the North Carolina Self Storage Association?Legislative Monitoring: The associa-tion works with a lobbying firm to monitor legislative issues in order to keep the membership informed. In 2013, the NCSSA, together with the SSA, will pursue the following lien law changes: 1) legislation on abandoned goods/records disposal that would allow disposal without

recourse of sensitive materials; 2) allow for email notification of lien sales instead of certified, or at least having the option; 3) allow for Internet postings of auction ads as an alternative to general circulation publications; and 4) value limita-tions. These amendments will save self storage operators both time and money.Membership Listing & Auction Post-ings: Use these tools to help market your business. Membership includes free listings on the NCSSA website which are searchable by the public. Auction postings are also free for members. The auction calendar can be viewed by anyone looking to obtain details about auctions across the state. Resources and Information: The NCSSA website houses the NCSSA attorney-approved lease, auction forms, FAQs, legislative updates, legal information and much more industry-related information. Send and receive information using the listserv or contribute to the conver-sation on the discussion forum. Your membership also includes a subscrip-tion to the bimonthly electronic newsletter, which keeps members informed of current affairs in the industry and upcoming events within the association.Convention, Seminars and Webi-nars: Attend the annual convention and trade show and see what issues fellow owners and operators are facing at their facilities. There will be sessions with topics of interest to managers, owners and vendors. In the spring, register for a regional training seminar or a webinar to expand your knowledge on topics such as marketing, customer service, auction process, etc.Property-Casualty Insurance Program: Members of the NCSSA can take advantage of enhanced property-casualty insurance for their facilities and operations, as well as the opportunity to earn a dividend on certain coverages, through an officially endorsed program created with Penn National Insurance. Divi-


Spring Meeting: Columbia, SCApril 18, 2013

Joining our membership is easy to do and the benefits are easy to see! Attendance is free and the food is great but an RSVP is helpful!

www.SCSelfStorage.org/events

South Carolina Self Storage Association invites you to our Spring Meeting.

Email: [email protected] | Phone: 843-562-6736 | www.SCSelfStorage.org

Join us for our Quarterly Meeting in beautiful Columbia, South Carolina. Our exciting format includes: Industry Speakers, Local and National updates, and round table discussions (lunch provided) . We’ll discuss many topics of concern including:

Free to all professionals working in the self storage industry, regardless of membership with the SCSSA.

• Management and Operations• New technologies for self storage• Legal and Legislative updates from

around the country

• Updated Rental Agreement (offered to SCSSA members free of charge)

• Ancillary Income Opportunities

http://www.SCSelfStorage.org


dend earned is based on total group premium and claims experience of eligible coverages. As the program grows, dividend potential increases.Affiliation with the national Self Storage Association: The NCSSA is an authorized affiliate of the SSA. Because of the affiliation, each NCSSA member receives an annual subscription to the SSA Globe maga-zine and free call-in attendance to SSA’s new monthly Online University live webcasts. Join or renew with the North Caro-lina Self Storage Association for 2013. Visit ncssaonline.org, or contact the NCSSA office at (919) 459-2074 or [email protected].

Ohioohiossa.org Plans are in the works for the SSA-OH Spring Meeting to be held May 20 in Columbus. Sponsorships are available. Please contact SSA-OH Executive Director Trish Fratarcan-gelo at [email protected] for more information.The latest edition of the SSA-OH newsletter, The Locker, was sent out to members in December, and is available to view on www.ohiossa.org.Benefits include: Full direct member-ship in the Self Storage Association of Ohio, monthly copy of the SSA Globe magazine, Self Storage Asso-ciation of Ohio quarterly newsletter, member discounts on all Self Storage Association of Ohio and national SSA conventions, trade shows and educa-tional programs, and all other bene-fits and member discounts of the national SSA related to data, legisla-tive briefings, monthly educational webcasts, meetings, communications, other educational offerings, research, technology, membership rewards, publications and legal information.

Oklahomaokssa.orgThe Oklahoma Self Storage Associa-tion has formally affiliated with the

SSA and is actively recruiting new members.Contact: Jared Jones, president, (918) 948-3941, [email protected]

Oregonorssa.orgPlans are in the works for the Annual Conference/Legislative Day on March 11 from 9:00 a.m. – 3:30 p.m. at the Grande Hotel in Salem. Carlos Kaslow from the Self Storage Legal Network will discuss the proposed lien law changes in Oregon. Attendees will then head to the Oregon State House to meet with their state representatives.Sponsorships and exhibit booths are available. For information, please contact ORSSA Executive Director Trish Fratarcangelo at [email protected] your state association. For infor-mation on member benefits and how to join, go to www.orssa.org.

Pennsylvania paselfstorage.orgThis year, the Self Storage Associa-tion (SSA) will be holding its Spring 2013 Conference & Trade Show April 23–26 in Philadelphia. The Penn-sylvania Self Storage Association (PASSA) and New Jersey SSA have agreed to co-sponsor the event. If you have not had a chance to attend one of the SSA’s conferences, this will be your opportunity since it will be in our own state. The education alone is worth attending, not to mention visiting with exhibitors to find out what services are out there for self storage owners and facilities. Please mark your calendars and plan to attend this event. This is one event you shouldn’t miss.During the conference, PASSA will hold a brief meeting and reception on an elite private yacht departing from Penn’s Landing in Philadelphia the evening of Wednesday, April 24, 6:00 p.m.–8:00 p.m.; members are encouraged to sign up for this

networking event ASAP as spaces are limited and it will fill up fast. Please visit paselfstorage.com and go to the

“events” section for more informa-tion or to print a reservation form to mail with your payment. The fee for this event will be $75/person and is restricted to PASSA members only.Because PASSA has partnered with the SSA for the Spring Conference & Trade Show, PASSA is only plan-ning to have one meeting this year—October 24, Holiday Inn, Grantville (outside of Harrisburg)—separate from the boat reception in Phila-delphia. We are also planning for a manager training on March 21 in King of Prussia (location TBD).Annual membership letters and 2013 PASSA member decals were sent out in mid-December for each facility that is listed as a member of PASSA. If you did not receive one, please contact the office at (717) 441-6044. These decals should be placed in your facility window for current and potential renters to see.We need your support: PASSA will be working with a lobbyist this year to address changes to the state lien law that will save money for our members. We will be asking for your support throughout the year to help match the funds the SSA has agreed to give PASSA in 2013 for legislative issues; we will be working on changes not only to the lien law, but also to allow facilities to sell tenant insur-ance. If you are interested in volun-teering to help with this effort, please let us know. You make the difference.As we continue to grow as an orga-nization, we look to our members to give us new ideas and to make sugges-tions and recommendations on how we can better assist them. Your ideas, suggestions and recommendations will go directly to the board of direc-tors for consideration. Thank you for your continued support.Contact: Kimberly Cossar, (717) 4 41 - 6 04 4 , k i m b e r l y c o s s a r @wannerassoc.com



South Carolinascselfstorage.orgCome to your spring meeting in April. Come out for food, fun and informa-tion. Check out our new website, scselfstorage.org, for specific infor-mation and let us know if you want the meeting in Columbia or Myrtle Beach. This is a call for member response.The SCSSA has been awarded $20,000 in legislative aid by the national SSA. These funds will go a long way toward moving our laws forward. Special thanks to the national SSA Legislative Committee along with Brad Poe for all of the help and work on this effort.Legislatively, the SCSSA has been especially busy drafting new lien laws, updating our rental agreement (offered to members of the SCSSA free of charge), and working with our state legislature to get the ball rolling. State lien law updates are underway, and the SCSSA announced that we have sought out and have been awarded $20,000 in financial support from the SSA legislative fund for the 2013 cycle. This is a huge success for our association and for our industry statewide. This award is only a small indication of the massive effort underway in South Carolina to reform the laws affecting self storage in a major effort to bring them, and the industry, into the 21st century.We have also been hard at work to update the SCSSA website and the way we manage your association using that website and the software in it. It has been our goal from the start to run the association with an absolute minimum of overhead so that funds could go toward offering free educational lunches, trade shows and many other benefits. Please visit us online and check out our auctions posting, job postings and other tools offered free of charge.If you are interested in attending our meetings, getting up-to-date on these or our many other efforts, or if

you have a way to help our industry through your participation, please contact us. Membership is easy and the benefits are great.Next meeting: Come and enjoy the great networking and delicious food in April at our SCSSA quarterly meeting, 11:00 a.m. to 3:00 p.m. The food is great, but an RSVP is helpful. Details: http://scselfstorage.org/events/rsvp/.Contact: (843) 562-6736, [email protected], J. Wallace of Monster Management

Tennesseetnssa.netLooking for free exposure for you and your company? Consider writing an article for our news-letter. Each quarter, our members receive a newsletter in their inbox. If you are interested in contrib-uting articles or advertising in our quarterly newsletter, please contact: Jennifer Howell at [email protected], or Melissa Roberts at [email protected]. If you would like to learn more about becoming a member of the Tennessee Self Storage Association, please contact Jennifer Howell at [email protected], or Melissa Roberts at [email protected].

Utahssautah.orgIf you have not renewed your UTSSA membership, please renew it today. Membership invoices have gone out for 2013. Please renew your member-ship soon so as not to miss out on any benefits.The latest edition of the UTSSA newsletter, The Facility, is available online at www.ssautah.org.Please visit www.utahssa.org for information on becoming a member of the UTSSA, or contact the associa-tion at [email protected].

Vermontssavt.orgRenewal notices for 2013 dues for the VTSSA have gone out. Please pay your dues promptly in order to continue receiving your valuable VTSSA benefits.The latest edition of the VTSSA newsletter, Storage Space, was mailed in December and is available to view on the website.Membership in the Vermont Self Storage Association is available to any owner/operator with a facility in Vermont or any vendor by paying the requisite dues.Benefits include full direct member-ship in the Vermont Self Storage Association, monthly copy of the SSA Globe magazine, Vermont Self Storage Association quarterly news-letter, member discounts on all Vermont Self Storage Association and national SSA conventions, trade shows and educational programs, and all other benefits and member discounts of the national SSA related to data, legislative briefings, monthly educational webcasts, meetings, communications, other educational offerings, research, technology, membership rewards, publications and legal information. The Vermont SSA has a new website. Please visit www.ssavt.org for infor-mation, such as becoming a member of the VTSSA and upcoming events.

Virginiavirginiassa.orgThe Virginia Self Storage Association will be holding its education meeting on Wednesday, March 27 from 9:30 am to 3:30 pm at the Westin Hotel in Richmond. Carlos Kaslow from the Self Storage Legal Network will discuss the Virginia lien law and answer questions.Sponsorships are still available. Contact VASSA Executive Director Trish Fratarcangelo at [email protected] for a list of available sponsorships and pricing.



The VASSA has a new website: www.virginiassa.org.The Virginia Self Storage Association invites you to become a member in your state association. Membership in the Virginia Self Storage Associa-tion is available to any owner/oper-ator with a facility in Virginia or any vendor by paying the requisite dues.

Washingtonwa-ssa.orgFor more information or to become a member of the Washington Self Storage Association, please contact Diane Bevins at (206) 623-8632 or [email protected].

Wisconsinwiselfstorage.orgBenefits of membership include your storage location listed on the

website for potential storage searches, numerous guidance and legal docu-ments, “ask the board” questions via the website, discounted property insurance, a comprehensive lease designed specifically for self storage in Wisconsin, and more. Contact: (262) 786-3960

Australasiaselfstorage.com.auIf you would like to become a member of the Self Storage Association of Australasia, contact Luisa Natoli at [email protected], or visit selfstorage.com.au.

Canadacssa.caFor more information or to become a member, please contact us at (888) 898-8538 or email [email protected].

JapanJapan Self Storage Associationjapanssa.orgFor more information or to become a member of the Japan Self Storage Association, please contact: Katsumi Watanabe at [email protected].

Rental Storage Assoc. of JapanFor more information or to become a member of the Rental Storage Association of Japan, please contact Tatsuya Saji at [email protected].

Latin Americalaselfstorage.orgFor more information or to become a member, please contact Lucia Darnell at (866) 682-8273 or [email protected]. v

2013NORTHEASTSELF STORAGETRADESHOW

REGISTER TODAY!Attend • Exhibit • Sponsorwww.maselfstorage.org

Hosted by the Massachusetts Self Storage Association

Open Reception June 5, 2013 Tradeshow and Education June 6, 2013Westford Regency Inn & Conference Center 219 Littleton Road, Westford, MA

Massachusetts Self Storage Association617-600-4481

[email protected]

MASSACHUSETTS SELF STORAGE ASSOCIATION

M A S S ASelf Storage Collections & Lien Sale Handbook

No self storage operator wants to conduct lien sales, but they are a necessary part of the rent collection process. Lien laws in 48 states and the District of Columbia grant to self storage facility operators the legal right to sell delinquent tenant stored property when rent is not paid.

The lien laws provide, in reasonably clear language, the steps that storage operators must perform prior to conducting a lien sale. However, the state lien laws do not provide clear guidance on the nuts and bolts requirements of actually holding a distressed property lien sale or public auction. This manual provides some of the forms that every self storage operator should consider as part of the

process in conducting a self storage lien sale. They can be used whether you conduct your own sales or retain an auctioneer to assist you.

This publication is sold electronically.

Members - $100www.selfstorage.org Non-Members - $150

Carlos Kaslow, Esq.

Scott Zucker, Esq.

Collections

& Lien SaleThe Self Storage

Handbook


http://www.maselfstorage.org

arizona · 2013. 3. 1. · alabama alabamassa.org greetings from the board of direc-tors of the...

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