CURRICULUM VITAE

MARLENE SMETS

Profile:• Sourcing activities for internal customer: strategic and tactic Planning, Negotiations and

Contract development. • Purchase and Operational Management of Building & Facility partners. Structuring services,

customers - suppliers liaison, contractual negotiations• Main objectives:

o Obtain a real partnership on a long-term with preferred suppliers. o Long-term collaborations with budget awareness but without giving in on a high-

quality service.

Personal Information:Address: Neromstraat 138, 1861 MeiseTelephone number: +32 (0)486 55 12 72Civil status: SeparatedDate & place of birth: July 2 1969, Cuenca (Ecuador)Nationality: Belgian

Studies:• Master Course Procurement AXA Academy• IFMA Posthogeschool opleiding Facility Management by KaHo St-Lievens – Sint Niklaas• “Inkooponderhandelingen” by Cefora• Process Communication seminar by JLS Consultant• Situational Leadership® II by Mailleux & Associates• Building High Performing Teams by Mailleux & Associates• Situational Self Leadership by Susan Fowler Woodring• English lingual stage in Great Britain (Woldingham, East Surrey)• Primary and Secondary education in Paridaens Instituut and in Koninklijk Atheneum in Leuven

Language skills:French and Dutch: mother tongueEnglish: very good active and passive knowledge

Information knowledge:• Windows NT & XP• Microsoft Office Programs• Outlook• SAP• Ariba (Ariba Spend Management & E-sourcing)

201211 CV Marlene Smets

Professional experience:

October 2008 till now: AXA Belgium nv/sa, Insurance and Bank companySourcing Expert Procurement GenEx

• Sourcing for defined categories (Building & Facilities, Marketing Print, Human Resources)

• Vendor Relationship Management (SRM)• Customer Relationship Management (CRM)• Procurement compliancy• Corporate Responsibility SPOC Belgium

September 2005 till 30/09/2008: Expectra/Exselsia, Contracting and Outsourcing companyFacility Coordinator at Toyota Motors Europe site Evere for Soft and Hard Services

• Suppliers management: contract and daily follow up • Purchase management for Facility suppliers: negotiations and contract development • Invoices management• Yearly budget preparations and follow up

Senior Buyer at Procter & Gamble site Strombeek-Bever for Jones Lang LaSalle Services• Purchase management for Facility suppliers: strategic planning, negotiations and contract

development• Suppliers management for JLL: contract management, purchase ordering• Invoices management

August 2004 till August 2005: Faceo nv/sa, Integrated Facility Management Solutions providerFacility Co-ordinator – Soft Services Responsible at BASE site for FACEO

• Purchase management for Facility suppliers: negotiations and contract development• Suppliers management for BASE: contract and daily management• Yearly budget preparations and follow up • Invoices management

June 1999 till July 2004: BASE nv/sa (previously KPN Orange Belgium nv/sa), Mobile Telecom companyGeneral Services and later Facility Co-ordinator - Soft Services Responsible

• Purchase management for Facility suppliers: negotiations and contract development• Suppliers management: contract and daily follow up• Yearly budget preparations and follow up • Invoices management

Personal Assistant General Services & Facilities Manager• Daily follow up of General Services suppliers• Co-responsible for the Human Resources activities of the department

201211 CV Marlene Smets

December 1994 – April 1999: Mailleux & Associates, Consulting and Training company: Sales & Marketing Manager

• Marketing and commercial contacts with potential customers• Offers preparation, follow up and active invoice management• Purchase Order Management (clients, trainers, suppliers)• Co-responsible for the Marketing activities: reports, overall management of fairs and

conferences, negotiations with media for placing ads

Assistant and Office Manager• Suppliers management: negotiations, contract and daily follow up• Responsible for the training material: from translation to end production through development

of special lay-outs• Co-responsible for the Human Resources activities

August 1994 – December 1994: interims with Himont Belgium, Interlabor HQ and Unisys Belgium at the Human Resources and the Finance departments

October 1993 – June 1994: VCEM Volvo Cars Europe Marketing nv/sa, Swedish car company: Secretary of the Customer and Research Manager and of the Volvo International Fleet Sales Manager

• Analysis of survey results

April 1991 – August 1993: CSC Computer Sciences Cooperation nv/sa, American IT-service providing company: Secretary of the Human Resources Development Manager

• Responsible for the operational daily management of the Training Center. • Daily contacts with the suppliers, preparing the workbooks, co-organizing European trainings

Miscellaneous:• Availability: To be discussed• Mobility: Driving licence B

201211 CV Marlene Smets