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R&R

Contents

No rest and relaxation for you, it’s time to rock. We’ve included a brief history of rock and roll to help you feel the rhythm.

to Deccan online! Connect with Deccan on Facebook for product

and company announcments, client family news, trade show schedule, and much more. It pays to be connected at the UGC: ‘Like’ Deccan on Facebook prior to Wednesday Night’s raffle

aboard the USS Midway for an extra raffle ticket.

1951 - ‘Rocket 88’ is recorded by Jackie Brenston’s Delta Cats: Widely considered to be the first R&R song ever

19 sessions including: user presentations, training sessions,

the Chiefs’ Forum, and the Roundtable Discussion. This year’s Roundtable Discussion will feature a fresh new format - check out the bright green flyer in your

registration packet for more information on this

event!

great prizes. This year’s raffle will rock your socks off!

Win an iPad 2, a Callaway RAZR Fit Driver, or a stay at the Hard Rock Hotel San Diego. ‘Like’ Deccan on Facebook

to double your chances of winning!

1950 - Fender launches the Telecaster - a solid body electric guitar

ROCKSROCKSROCKSa UGC that

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SENSITIVITY2012 UGCDeccan Intl

R&R

Contents

Venue The Hotel & the San Diego Area.....3

Track List Conference Schedule..................5

Program Session Descriptions by Day...........6

Sponsors UGC Sponsors............................9

Rock Stars List of Presenters.....................11

Fans List of Attendees by Department...14

Roadies Your Deccan Staff.....................16

1952 - Gibson introduces the Les Paul solid-body electric guitar

1954 - The term, “rock ‘n’ roll” is first used at a concert promoted by Alan Freed, known as the Rock ‘n’ Roll Jubilee

1954 - Elvis Presley records his first single ‘That’s Alright’ at Sun Studios in Memphis, Tennessee

to awesome evening activities including the Kickoff Dinner

aboard the USS Midway (p 6) and Thursday’s Float Happy Hour (p 8).

Hone your skills by dropping by a demonstration station. Work through technical questions with a Deccanite

while picking up tips and tricks for maximizing the value of

your applications!

Welcome to San Diego, and to the Hard Rock Hotel for the 2012 Users Group Conference. We hope

that you find everything you need at this exciting venue. These pages contain all the information you need for a

great event. If it’s not here, ask one of your Deccanites, or the front desk.

Your Gift Along with this brochure, snacks and sponsor information, you

may have noticed a bottle of red wine. Not just any wine, its grapes were

grown by former San Diego Fire Chief (Ret.) Jeff Bowman, who will join us on the USS Midway Wednesday evening to tell you the story behind the bottle!

Raffle Deccan’s UGC raffle will take place on the USS Midway Wednesday night at 7:15. Each attendee is given one raffle ticket for registering. However, ‘Like’ Deccan’s Facebook page at any time before the raffle and you will receive one

additional ticket! Not only will you have a better chance of winning an iPad, driver, or hotel stay, but

you will be able to keep up with Deccan client family news and announcements.

the Venue

Hard Rock

PicksA rooftop pool and plush cabanas alongside world-class dining, exclusive shopping, chic lounges and sleek bars. Sunshine segues into nightlife. Spa treatments strip away stress. And room service rocks around the clock. At Hard Rock Hotel San Diego you are the rock star, and you needn’t lift a finger except to order more. Music is the heart and soul of Hard Rock. Enjoy the memorabilia and ask the front desk about music perks.

8.8 miles1 Block .7 mile 9 miles 2 miles 10 miles2.8 miles 13 miles4 miles 15 miles 5.5 miles

SeaWorld San DiegoPETCO Park Seaport Village Mission Beach Balboa Park Cabrillo National MonumentSan Diego Zoo La JollaOld Town Tijuana, Mexico Coronado Island

Local

The Hard Rock and Fender have teamed up to offer you a truly authentic rock-and-roll experience. At the Hard Rock, guitars are an in-room amenity.

Choose from a menu of 20 different

awesome Fender electric guitars and

basses and rock out with a Boss Micro BR Amp.

The best part? There’s no charge or time limit on use. All that’s needed is a credit card to secure the rental. Learn more by stopping by the front desk!

Page 3

1955 - Chuck Berry’s Maybellene is released, the first to have the guitar as the main instrument

1959 - Buddy Holly, Ritchie Valens and The Big Bopper are killed in a plane crash

1956 - The double hit, ‘Hound Dog/Don’t Be Cruel’ gives Elvis the number 1 entry on rock ‘n‘ roll’s all time list

WoodstockFood happens here. Breakfast and lunch Wednesday and Thursday, and breakfast Friday.

LegendsAll conference functions will take place in the Legends ballroom. Here you will find:

Walk to the USS Midway

8.8 miles1 Block .7 mile 9 miles 2 miles 10 miles2.8 miles 13 miles4 miles 15 miles 5.5 miles

SeaWorld San DiegoPETCO Park Seaport Village Mission Beach Balboa Park Cabrillo National MonumentSan Diego Zoo La JollaOld Town Tijuana, Mexico Coronado Island

Sessions19 sessions including: user presentations, product demonstrations, the Chiefs’ Forum, and the Roundtable Discussion.

SponsorsStop by and say hi to our sponsors. Who knows, they could help you win an iPad on Wednesday night! (hint)

One-on-OnesA Deccanite would be happy to find you a copy of the One-on-One schedule and point you in the right direction.

Demonstration StationsHave specific application questions? Drop by to ask functionality questions, or to learn tips and tricks for maximizing the value of your applications. Also, test drive CAD Analyst on Esri here!

Take a stroll through Seaport

Village’s charming boutiques and delicatessens

Use the staircase to walk up and over the

convention center

Don’t forget to take a peek at PETCO Park,

just a block away!

Follow the red line to reach the USS Midway! It’s a flat, 1.2 mile walk along the beautiful San Diego Bay. Catch a ride back to the hotel on our complimentary bus!

watchtower

pool

maryjane’s

Page 4

1961 - Phil Spector invents the Wall of Sound, which will change the way people hear music

1962 - James Brown’s Live at the Apollo: a glimpse of the brilliance that will impact pop music for decades

1964 - The Beatles take America: 19 hits in 1964 account for 60% of all record sales in the U.S. Jan-March

5th ave

6th ave

L stre

et

K Street

hotel entrance

maryjane’spinkberrynobu restaurant rock

shop

207

lobbycheck-in

m w

penn

y la

ne

watchtower

the edge

outdoor deck

pool

legends

woodstock

Track List

1965 - Bob Dylan releases ‘Like a Rolling Stone’

1965 - The Who: ‘My Generation’ is released

1965 - The Rolling Stones’ ‘(I Can’t Get No) Satisfaction’ is released

Page 5

7:00

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Breakfast & Introductions- Woodstock -

Welcome Message from San Diego Fire Chief Javier Mainar

Coffee/Snack Break (3:00-3:30)

Coffee Break

The Virginia Beach Fire Department and CFAI: How CAD Analyst was Used for the Accreditation Process - District Chief Michael Barakey & Cathy Morse

Austin – Travis County EMS: Is LiveMUM Working?- Division Chief Jasper Brown

Chiefs’ ForumHosted by: Dan Haverty, DPA, Fire Chief ret.

Featuring:

Lunch

- Woodstock -

Implementing LiveMUM in the Multi-Agency/Multi-Discipline- Ken Reese, REDCOM

Dallas FR: EMS Response Optimization and Analysis- Lieutenant Adrian Weaver, Dallas FR

Anaheim FD, FDNY, Fresno FD, San Diego FD, Sunrise FR

CAD Analyst on the Esri Platform

Breakfast- Woodstock -

Lunch

- Woodstock -

LiveMUM: The Next Generation- Jamie Swartz, Deccan International

Virginia Beach Fire Department F/A-18D Jet Crash - District Chief Michael Barakey

Roundtable DiscussionHosted by: Eugene Campbell, former Assistant Chief of Dallas FR,

also formerly of Las Vegas FR

LiveMUM 24/7 in Fairfax County - Battalion Chief Keith Ludeman,Captain Reginald Johnson, Captain Mathew Barnhart

Sponsors Hour & Coffee Break

The Use of Deccan Products by Loudoun County, VA- Mike Carter, Amy Phelps

UGC 2012 Kickoff Dinner:All Aboard the USS Midway

6:30 - 9:30First bus leaves from hotel at 6:10

The USS Midway is a 25 minute bayfront walkfrom the Hard Rock Hotel. See p 4 for directions!

LiveMUM: Configuring and Implementation Considerations- Captain William Brooks, Austin FD

Float @ Hard Rock4:30 - 6:30

Leveraging Grant Funding (for Deccan Software) - Deputy Chief Micheal D. Despain, Fresno Fire

Spatial Analysis of Deccan Data within the Esri Environment- Lieutenant Gary Cadd and Lieutenant Thomas Quinn, El Paso FD

7 AM

8:00

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12 PM

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9:30

10:30

11:30

2:30

4:30

Wednesday, August 22nd

Thursday, August 23rd

Join us for happy hour drinks and hors d’oeuveres.

* See p 7 for more information and a list of participating chiefs

7 AM

8:00

9:00

10:00

7:30

8:30

9:30

10:30

Breakfast

- Woodstock -

CAD Analyst & ADAM Demonstration

LiveMUM & BARB Demonstration

Coffee/Snack Break

Friday, August 24th

Sponsored by Intergraph

Sponsored by Motorola Solutions

Sponsored by TriTech

Sponsors Hour&

Dispatch Center6 AM

6:30Registration

Coffee Break

- Woodstock -

- Raj Nagaraj, Deccan International

- Monica Peeters, Deccan International

- Jamie Swartz, Deccan International

Loudoun County, VA, is one of the fastest growing jurisdictions in the U.S. Although ranked by Forbes Magazine as the richest county in the United States, Loudoun faces challenges posed by massive growth and an ever-tightening budget. In just over 20 years, Loudoun County has grown from a farming community of 86,000 residents to a mix of rural, suburban, and urban development with a population of over 328,000 residents. The Loudoun County Department of Fire, Rescue, and Emergency Management uses several Deccan products to build response areas, determine optimum new station and apparatus deployments, and to help ensure that they are providing the public a good value for their tax dollars.

The Use of Deccan Products by Loudoun County, VA

The Virginia Beach Fire Department relies on CAD Analyst to gather and report on baseline objectives required for CFAI’s Accreditation Process. Follow how CAD Analyst can be used to provide data and information required for the Standards of Cover document required by the CFAI.

The Virginia Beach Fire Department and CFAI: How CAD Analyst was Used for the Accreditation Process

Capt. William Brooks will discuss some of considerations and methodology the Austin Fire Department (AFD) used to configure LiveMUM to manage resources for 13 fire departments serving the City of Austin & Travis County. Austin’s first attempt to implement LiveMUM in 2004 failed due to a lack of oversight and testing. Don’t make the same mistakes!

LiveMUM: Configuring and ImplementationConsiderations

Mike Carter & Amy Phelps

District Chief Michael Barakey and Cathy Morse

Captain William Brooks, Austin FD

All aboard!The USS Midway is one of the longest serving aircraft carriers in United States Naval history. It is also one of the most iconic features along the San Diego Bay, paying tribute to the region’s extensive military history. Decommissioned in 1991 and converted to a Naval Maritime Museum, the Midway is one of San Diego’s top attractions.

Get ready for exceptional food, flight simulators, and docent lead tours of the ship. A 1.2 mile waterfront walk from the hotel, this venue will offer spectacular views of the San Diego skyline and harbor. Watch the sun set over Point Loma, and check out the flight deck’s vintage aircraft exhibits.

A complimentary bus will depart from the hotel lobby at 6:10.

For walking directions, please refer to page 4.

Dinner

Lunch

Breakfast

6:30 - 9:30

7:00 - 8:30

- Woodstock -

Wednesday

1966 - Brian Wilson makes Pet Sounds

1967 - The Velvet Underground and Nico LP is released

Page 6

Coffee Break10:00 - 10:30

Sponsors Hour 3:00 - 4:00

Coffee/Snack Break3:00 - 3:30

Sponsored by TriTech

12:00 - 1:30 Sponsored by

Intergraph- Woodstock -

- USS Midway -

7 AM

7 AM

8:30

9:00

7 AM9:30

The El Paso Fire Department uses Esri ArcGIS as its primary GIS platform for cartography and spatial analysis. With the implementation of CAD Analyst and ADAM on a MapInfo 11 platform, the Department has found a need to be able to move data between the two environments for display and further analysis. Topics include converting and displaying spatial data between Esri and MapInfo, adding base maps and aerial imagery, and transferring analysis results to Esri for further analysis.

Spatial Analysis of Deccan Data within the Esri Environment

Traditionally, Austin – Travis County EMS has looked at response time compliance to verify that LiveMUM is working effectively. Since multiple factors contribute to response time compliance, ATC has explored methods to specifically identify LiveMUM’s contributions and effects on this measurement. Accordingly, ATC EMS decided to review move-ups over a period of time and analyze whether that unit responded to a call while posted. A study was done using available CAD data on the busiest posted units to see if they received a call when on the post assignment in that area. To this end, ATC reviewed the unit activity, normalized the data, and made correlations between the posts and calls.

Austin – Travis County EMS: Is MUM Working?

Lieutenant Gary Cadd and Lieutenant Thomas QuinnDivision Chief Jasper Brown

1968 - The Doors hit the top with ‘Hello, I Love You’, their second and last number 1 song

1969 - Woodstock is held

Fire Chief Thomas DiBernardo

& Fire Planner/Former Battalion Chief

Stephen P. Grasso Sunrise

Fire-Rescue

Fire Chief Javier Mainar

City of San Diego Fire-Rescue

Deputy Chief Micheal D. Despain

Fresno Fire Department

Chief of EMS Abdo Nahmod

Fire Department, City of New York

(FDNY)

Fire Chief Randy R. Bruegman

Anaheim Fire Department

Page 7

An annual highlight of the Users Group Conference, this year’s Chiefs’ Forum will include first-hand accounts of departmental application of the Deccan software line from Chief Officers throughout the country. Because of the importance of considering stakeholder buy-in and engagement, the presenters will discuss strategies, successes, and challenges in this area. Dr. Dan M. Haverty, Fire Chief (Ret.), will moderate the Forum and provide an overview and useful tools to improve stakeholder planning for fire departments. Presenters will include:

Chiefs’ Forum

In this session Raj Nagaraj will preview and discuss CAD Analyst on the Esri Platform. Raj will walk you through the application’s sleek new web-based graphic user interface (GUI) by demonstrating the creation and viewing of scenarios. He will then explain how Esri’s ARC GIS technology delivers convenience and functionality, supercharging analysis and usability. Finally, Raj will solicit feedback to incorporate into the final version of CAD Analyst & ADAM.

CAD Analyst on the Esri PlatformRaj Nagaraj, Deccan International

Thursday

10:30

1:30

7 AM2:00 7 AM2:30

2:00

12:00Dr. Dan M. Haverty, Folsom Fire Chief (Ret.)

City management wanted to reduce overtime while providing more EMS service to the citizens. A budget neutral solution was offered involving adding five full time Rescues, converting all Engines to ALS Engines and removing eight peak demands. Dallas Fire Rescue used CAD Analyst, Hypercube ADAM and other data sources to provide answers to its Rescue Committee. Topics include: data items requested, map legend customization, PDG data extraction, code table customization, time data analysis, base line data formulation, and many others.

EMS Response Optimization and Analysis

This session will explore a number of grant funding opportunities for deployment analysis software available to fire and EMS agencies. The topics include: why you need to invest in deployment software, sources of funding, strategies for maximizing your odds of getting a grant, and how it can be used to leverage resources within your agency.

Leveraging Grant Funding (for Deccan Software)

On April 6, 2012, a F/A-18D jet fighter crashed into an apartment complex just miles off the run way. The cooperation with the NAVY and the fire department proved invaluable when attacking this complex incident. The incident commander will provide insight into the incident objectives and strategies deployed in the early stages of this incident that set the stage for a successful outcome.

Virginia Beach Fire Department F/A-18D Jet Crash

Lieutenant Adrian Weaver, Dallas FR

Deputy Chief Micheal Despain, Fresno FD

District Chief Michael Barakey

The Night is YoursJust around the corner and past the pool is Float. Float is a stylish, loungy restaurant and bar with a great view, perfect for relaxing, unwinding from a day of sessions, and planning your evening activities.

Meet for happy hour on Deccan at 4:30 for drinks and hors d’oeuvres. Here you can discuss your itinerary with attendees and consider your options. Then, the night is yours. Ask Deccanites for ideas; we have a few that will surely make for a fantastic evening in San Diego’s historic Gaslamp District.

In this session, Ken Reese will be discussing the challenges of implementing LiveMUM in a multi- jurisdictional, multi-discipline dispatch center with 50 fire agencies, eight ambulance agencies and one county EMS agency. He will answer questions such as: What did it take to overcome these hurdles and implement the LiveMUM product? Can LiveMUM really predict when and where the next call will happen? What are some of the best ways to use LiveMUM and how they might work for you? Ken Reese will then conclude by discussing how to train and engage a dispatcher in the use of LiveMUM.

Implementing LiveMUM in the Multi-Agency/Multi-Discipline Dispatch CenterKen Reese, Communications/Technology Manager, REDCOM

Happy Hour

Breakfast

4:30 - 6:30

Float @ Hard Rock

7:30 - 8:30

- Woodstock -

1969 - Jimi Hendrix Plays ‘The Star Spangled Banner’ at the Woodstock Festival

1970 - The Beatles split up, about a month after Simon and Garfunkel split

Page 8

ThursdayCoffee Break:10:00 - 10:30

Coffee Break/Sponsors Hour3:00 - 4:00

Lunch12:00 - 1:30

Sponsored by Motorola Solutions

- Woodstock -

8:30

7 AM9:00

7 AM9:30

7 AM10:30

TriTech Software Systems has been developing innovative solutions for public safety for more than 20 years. The company provides products and services to address any size and type agency with an end-to-end product suite to meet the needs of any agency – police, fire, or EMS.

TriTech Software Systems’ sole focus is public safety software. The company’s experienced team of more than 350 industry experts each contribute, on average, more than a decade of industry experience. TriTech has delivered the most trusted public safety software for over two decades and continues to lead the market with innovative, enterprise-wide solutions for call-taking, dispatch, records management, jail management, analytics and intelligence, field-based reporting, patient care reporting, and billing. For the best end-to-end integrated solution with unparalleled workflow to serve any size and type of agency, join the 2,500+ agency installations serving over 200 million citizens across 7 countries who rely on one company – TriTech Software Systems.

www.tritech.com

Page 9

1971 - Marvin Gaye releases What’s Going On?

1970 - Black Sabbath releases their first album

Get a sneak peak of what has been planned for LiveMUM 2.0! This is a unique opportunity to provide feedback on the proposed changes. The presentation will include images of proposed graphic user interface (GUI) outlay, an overview of new features, and a look at the updated system architecture.

LiveMUM: The Next Generation

Since 2009, Fairfax County Fire and Rescue has used LiveMUM on a daily basis to cope with demanding call volume and increasingly fewer department resources. After budget cuts led to the elimination of a second on-duty Uniformed Fire Officer, the department deployed LiveMUM to manage resource deployment in real time and for planned events. This session will provide practical, rather than data-driven, insight into the successful everyday use of LiveMUM, and how its use has helped to quickly identify coverage gaps and forecast gaps for planned events using Wall Map, static, and live versions of LiveMUM.

LiveMUM 24/7 in Fairfax CountyJamie Swartz, Deccan International Battalion Chief Keith Ludeman, Captain II Reginald Johnson,

Captain I Mathew Barnhart

The Roundtable Discussion will be structured around ‘20 Tough Questions to Ask Your Fire Chief When You’re Cutting Budgets’. This article was published by the International City/County Managers Association (ICMA) on January 5, 2011, and was the focus of a popular session at Fire-Rescue International 2012. As the discussion progresses, Chief Campbell will segue into particular areas of interest to the audience, and incorporate audience-submitted questions. Please refer to your registration packet for a copy of the ’20 Questions’ document, and blank 3x5 cards. Submit question cards to Tracy Gonzales by Wednesday evening or bring them to the session with you.

Spon

sors - P

latinum -

The sharpest minds in Fire and EMS will bring a wealth of information to this year’s Roundtable Discussion. Participants will explore important topics in an environment that promotes networking and camaraderie. Topics will be preselected and the proceedings will be carefully moderated by Chief Eugene Campbell.

Eugene Campbell, former Assistant Chief of Dallas FR, also formerly of Las Vegas FRRoundtable Discussion

- Gold -

2:00

7 AM1:3011:00

3:00

- Gold -

Motorola Solutions is a leading provider of mission-critical communication solutions and services for enterprise and government customers. Through leading-edge innovation and communications technology, it is a global leader that enables its customers to be their best in the moments that matter. Motorola Solutions trades on the New York Stock Exchange under the ticker “MSI.” To learn more, visit:

www.motorolasolutions.com

Intergraph public safety and security’s integrated applications transform vast amounts of data into actionable intelligence and promote multi-agency collaboration. Using our solutions, all personnel share a common operational picture, promoting smarter decision-making that saves lives and protects property. Discover how Intergraph software protects 1 in 12 people around the world.

A brief overview of the applications’ capabilities will be presented. This session is targeted to an audience with little or no experience using the software.

CAD Analyst and ADAM Demonstration Monica Peeters, Deccan International

A brief overview of the applications’ capabilities will be presented. This session is targeted to an audience with little or no experience using the software.

LiveMUM & BARB DemonstrationJamie Swartz, Deccan International

Page 10

Friday

Snacks

Breakfast

10:00 - 10:30 - Legends -

8:00 - 9:00- Woodstock -

1973 - Pink Floyd releases the classic Dark Side of the Moon1972 - David Bowie creates

Ziggy Stardust

- Gold -

7 AM9:00

7 AM9:30

Rock StarsMike Barakey joined the Virginia Beach Fire Department in 1995. He is a District Chief and the department’s accreditation manager. Chief Barakey is a Virginia Department of Emergency Management Hazardous Materials Specialist, Instructor III, a National Registered Paramedic, and a Plans Team Manager for FEMA Urban Search and Rescue VA-TF2. Chief Barakey holds a Master of Public Administration Degree from Old Dominion University, and is a graduate of the National Fire Academy Executive Fire Officer Program. He is also a classroom instructor for Fire Department Instructors Conference (FDIC).

Mathew Barnhart has 18 years of fire and rescue experience. He has been employed with the Fairfax County Fire & Rescue Department for 13 years and currently holds the rank of Captain. Presently, he is assigned to the communications section as the CAD officer. He is an active member of the National Capital Region’s communications cache which is a communications interoperability group (CIG) response team. Mat also is part of the Virginia state communications cache team. This is a communications response team that falls under the Virginia Department of Emergency Management (VDEM). Mat is certified through FEMA and the Department of Homeland Security as a communications unit leader COML.

Captain William Brooks has served with the Austin Fire Department for over 28 years. Most of his career he spent in operations in various ranks assigned to the Special Operations (Hazmat, WMD, and Confined Space Rescue). The last six years he has been assigned to the Communications Division of the fire department where he has overseen the administration of VisiCAD, Locution, VESTA and now

Jasper Brown, EMT-I, EMD is a Division Chief with the Austin -Travis County EMS System. He is responsible for 9-1-1 Operations for EMS Communications, and oversees field scheduling. The Communications Center was the first in Texas to become an Accredited Center of Excellence (ACE), and has been re-accredited three times since 2000. Chief Brown began his career in public safety in 1984 as a volunteer firefighter with the City of San Marcos and South Hays County Fire Departments. In 1994 he continued his public safety work as a volunteer with Mission Fire Department were he obtained his EMT. He has been with Austin –Travis County EMS since 1997.

Randy R. Bruegman was appointed the Fire Chief of Anaheim FD in October 2010. He is a noted author and lecturer on such topics as leadership and managing change in the fire service. Chief Bruegman served as President of the IAFC in 2002-2003, and since 2003 has served as President of the Board of Directors of the CPSE. He serves on the editorial advisory board for Fire Chief Magazine, is a principle member of the NFPA 1710 Technical Committee, is a member of the Institution of Fire Engineers, and is a CFO. He has an Associates Degree in Fire Science, a Bachelors Degree in Business, and a Masters Degree in Management.

Gary Cadd is a Strategic Planning Lieutenant in his 20th year of service with the El Paso Fire Department. He serves as the department’s GIS analyst, working with ArcGIS, MapInfo, and Deccan analysis tools. He also performs database programming and statistical analysis tasks for the department. He has served as the department’s Standards of Cover Manager, and as part of the department’s accreditation team helps maintain ISO Class 1 and CFAI Accredited status. Lt. Cadd has an educational background in computer science and database administration.

Eugene Campbell, Jr. is a fire service veteran who began his career with Las Vegas Fire & Rescue and had the pleasure to serve as Deputy Chief before he retired, then later served Dallas Fire-Rescue as an Assistant Chief. Currently Gene is a Deccan family partner and strives to foster “Data-Driven Leadership”. In addition he has launched Campbell Consulting and most recently was a guest speaker for Fire-Rescue International 2012. Gene holds a holds a Master of Science Degree in Educational Leadership from the University of Nevada, Las Vegas and certificates from the Executive Fire Officer Program at the National Fire Academy and Senior Executives in State and Local Government program at the Harvard Kennedy School.

Page 11

1976 - With Frampton Comes Alive!, Peter Frampton starts a long running industry trend of issuing live recordings

1975 - Bob Marley & the Wailers: ‘No Woman, No Cry’ released

1977 - Fleetwood Mac’s 2nd album is released; Rumours would become one of the best selling albums of all time

Mike Carter is the CAD System Analyst for the Loudoun County Department of Fire, Rescue and Emergency Management. He started as a volunteer firefighter in 1984, and was hired as a dispatcher for Loudoun County in 1988. In 1995, he became a 9-1-1 Shift Supervisor, and in 2001, he was promoted to his current position, where he is responsible for the maintenance of the Loudoun County CAD system.

Micheal D. Despain, M.A., EFO, CFO, MIFireE, has over 27 years of experience in the fire service and currently serves as a Deputy Chief and former Interim Fire Chief for the City of Fresno, the 5th largest city in California. The Fresno Fire Department is a consolidation of agencies that protect a population of over 600,000 from 24 stations. He has worked for a number of fire service and law enforcement agencies throughout California, has been involved in fire service accreditation since 2002 and is active as a peer assessor for the Center for Public Safety Excellence. He has worked as a private consultant developing deployment analysis curriculum for the U.S. Fire Administration and safety curriculum for various educational institutions and private companies.

Thomas J. DiBernardo, Fire Chief, has served the City of Sunrise, Florida for over 20 years as a Firefighter/Paramedic, Rescue Lieutenant, Driver Engineer, Captain, Division Chief and Deputy Chief with the Sunrise Fire-Rescue Department. Chief DiBernardo recently earned the designation of Chief Emergency Medical Service Officer (CEMSO). He has been teaching for over 18 years as a part-time EMS instructor at Broward College and Nova Southeastern University. He holds a Bachelors Degree in Professional Studies and a Masters Degree in Public Administration, both from Barry University. DiBernardo serves as Chair of the Broward County Infectious Disease Committee, Vice-Chair of the Fire Chief’s Association of Broward County EMS Sub-Committee, member of the Florida Professional Firefighters EMS Committee, and member of the Broward EMS Regional Council.

Stephen P. Grasso is the Fire Planner for the City of Sunrise Fire-Rescue Department in Sunrise, Florida. Prior to coming to Sunrise, he served 30 years with Lauderhill Fire-Rescue where he held the rank of Battalion Chief and SWAT Medical Commander. In his role as Fire Planner, Grasso works on performance measures, GIS and is the current Deccan co-manager for Broward County Chief’s Association. He holds an AS in Fire Science from Broward College and a BA in Organizational Leadership from St. Thomas University. He has taught EMS at Palm Beach State College and Broward College for 15 years. Grasso is a member of the Special Operations Medical Association, National Tactical Officers Association and the Florida SWAT Association.

Dr. Dan M. Haverty is a 28-year Fire Service veteran and served as the Fire Chief and Deputy Emergency Services Director for the City of Folsom, California and Interim Fire Chief for the City of Lodi, California. He served in the California Fire Service from Tailboard Volunteer Firefighter/Paramedic to Fire Chief. Dan is an Adjunct Associate Professor within the Sol Price School of Public Policy at the University of Southern California. He also developed and taught the first Emergency Management course at California State University, Sacramento for Masters and Baccalaureate students. His education includes a B.S. in Fire Service Management and M.S. in Public Agency Communication from California State University, Sacramento and an M.P.A. and Doctorate in Public Administration from the University of Southern California.Captain II Reginald Johnson is a 19-year veteran of the Fairfax County Fire and Rescue Department. He is an active member of the Hazardous Materials Response team and a former member of the National Capital Region Radio Cache. Over the past year, Capt. Johnson has supervised Fire Department operations at the county’s PSAP. During this time, he has utilized LiveMUM for static and live move-ups. In the near future, Capt. Johnson will be promoted to the rank of Fire Battalion Chief.

Chief Keith Ludeman is an 18-year member of the Fairfax County Fire & Rescue Department, a Virginia suburb of Washington DC. Chief Ludeman is currently assigned to the Business Services Bureau as the Communications Battalion Chief overseeing critical support functions to include Computer Aided Dispatch and related technology systems, Field Communications, Virginia and National Capital Region Interoperability Response Teams, and Fire Dispatch Operations. Prior to his assignment as the Communications Battalion Chief, Chief Ludeman served as the Captain II of the Communications Section directly supervising the four Uniformed Fire Officers in Fire Dispatch. Previous career assignments include the Training Division, Operations, and the Emergency Medical Services Division as an EMS Supervisor.

Page 12

1977 - ‘God Save the Queen’ goes to ‘Number One’ during the Queen’s Jubilee celebrations

1979 - The first Walkman (the TPS-L2) is made available by its inventor, Sony

Adrian Weaver holds the rank of Lieutenant and has worked for Dallas Fire Rescue for 16 years, seven of which were in the Communications and Technology Division. He has supported the Fire Department’s Technology Division by extracting CAD data, conducting trend analysis, and writing programs to support Dallas Fire Rescue’s backup dispatch program. He currently holds a Bachelor of Science in Computer Science and is stationed at Fire Station number 37 located just north of downtown Dallas.

Javier Mainar has served as the City of San Diego’s Fire Chief for the past three years. As Chief, he directs a department of more than 1200 firefighters, lifeguards, paramedics, emergency medical technicians and civilian personnel with a budget just under $200,000,000. Mainar is a 33-year veteran of the San Diego Fire-Rescue Department. Prior to becoming Chief he served three years as Assistant Chief of Support Services, overseeing Logistics, Fire Communications, Fire Prevention and Fiscal and Administrative Services. He holds a B.A. in Public Administration from San Diego State University and an A.S. in Fire Science from Miramar College. In addition, Chief Mainar holds numerous fire service management certificates and certifications.

Cathy Morse joined the Virginia Beach Fire Department in 1980. She is the department’s Senior Public Safety Analyst and is the Manager of the Research and Analysis Division.

Abdo Nahmod is the Chief in charge of the Emergency Medical Services for the FDNY. He is a 26–year veteran of the Department who has risen through the ranks and worked throughout the city. In his previous assignment as a Deputy Assistant Chief from 2008 to 2011 he was the Chief of Emergency Medical Dispatch responsible for more than 1.2 million EMS incidents dispatched annually. Chief Nahmod was an active member in the FDNY Incident Management Team and part of the original deployment to New Orleans for Hurricane Katrina. He is a former Master Exercise Practitioner and has developed a number of preparedness exercises and policies. His educational background includes a Masters degree in Security Studies from the Naval Postgraduate School and a Bachelors degree in Nursing from the College of Staten Island. He has been a certified paramedic for 27 years.

Amy Phelps has been working for Loudoun County Department of Fire, Rescue, and Emergency Management for four years. She is currently working in the Emergency Communications Center as a dispatcher. Amy is participating in many communications division projects including the process for purchasing a new CAD system and the creation of the Communications and Support Division’s first annual report. Amy is also pursuing her Masters in Public Administration with a concentration in Disaster Management.

Thomas Quinn has been a firefighter for the El Paso Fire Department for 15 years. He currently works in the Strategic Planning Division as a Fire Lieutenant where he assists with the development of the department’s Strategic Plan, Standard of Cover, Annual Report, and facilitates the requirements for Public Protection Classification for fire insurance rating purposes and International Accreditation. He also assists with managing personnel staffing software and incident management reporting software. He provides data analysis and recommendations to Assistant Chiefs and the Fire Chief. His recent accomplishment includes earning a Masters Degree in Public Administration at the University of Texas at El Paso.

Ken Reese is Communications/Technology Manager at REDCOM Fire&EMS 9-1-1 in Sonoma County, California. Ken is responsible for managing all operational aspects of a County-Wide Fire and EMS Dispatch Center, consisting of 50 Fire Agencies and eight EMS Agencies. Ken has worked in the Public Safety and Local Government sectors for 22 years and comes from a background of Law Enforcement, Local Government, Fire & EMS Communications & Computer Technology with an emphasis on CAD and related technology. Ken is the co-chair of the Sonoma County Public Safety Consortium CAD Committee, which oversees a County-Wide CAD system, consisting of seven independent dispatch centers.

Page 13

1980 - Queen is in their prime when ‘Crazy Little Thing Called Love’ hits number 1 1981 - The launch of MTV

The FansAnaheim Fire & Rescue

Randy Bruegman, Chief

Patrick Russell, Deputy Chief, Operations

Mark Dunn, Captain

Jason McBride, Senior Administrative Analyst

Mary Roberts, Fire Technologies

Atlanta Fire Rescue

Darrel Mason, Captain

Olden Allen, Firefighter

City of Austin Otis Latin, Director of Homeland Security and Emergency Management/Fire Chief (Ret.)

Austin Fire

William Brooks, Captain, Communications

Janet Kallus, Firefighter

Austin - Travis County EMS

Jasper Brown, Division Chief

Chesapeake Fire Nestor Mangubat, Lieutenant

Chula Vista Fire

Dave Hanneman, Fire Chief

John Davidson, Deputy Chief of Operations

James Garcia, Chief of Logistics and Planning

Stefanie Balchak, Public Safety Analyst

Cincinnati Fire Anson Turley, District Chief

Clark County Fire Erik Newman, Deputy Fire Chief

Contra Costa County Fire Ken Crawley, IT Manager

Dallas Fire-Rescue

Jeff Wallis, Captain

Adrian Weaver, Lieutenant

Richard Brown, Fire-Rescue Officer

El Paso County 911 District

Mary Kozak, Executive Director

Rachel Gomez, CAD Administrator

El Paso Fire

Gary Cadd, Lieutenant

Tom Quinn, Lieutenant

Fairfax County Fire & Rescue

Keith Ludeman, Battalion Chief

Reginald Johnson, Captain II

Mat Barnhart, Captain I

Fire Department of New York City (FDNY)

Abdo Nahmod, Chief of EMS

Fresno Fire

Micheal Despain, Deputy Chief

Ted Semonious, Battalion Chief

Hampton Fire & Rescue Dennis Long, Capt.(Ret.)/Management Analyst

Heartland Fire Communications

Diane McClarty, Operations Manager

Carlos Castillo, IT Manager

Kauai Fire

Charles Metivier, Captain

Francisco Garcia, Firefighter III

Sean Smith, Firefighter

Garrett Johnson, Senior GIS Analyst

King County Fire District Bridget Weaver, District Secretary

Laguna Beach Fire Kris Head, Fire Chief

Long Beach Fire Norma Sanchez, BLS Coordinator

Los Angeles Fire (LAFD) Patrick Butler, Assistant Fire Chief

Thomas Gikas, Captain

Mark Woolf, Captain

Ricky Crawford, Firefighter, Specialist III

Kurt Sato, Director of Systems, MIS Division

Oscar Barrera, Senior Systems Analyst

Los Angeles County Fire

Bryan Webb, Training Supervisor

Ted Munoz, Fire Dispatcher Specialist

Page 14

1983 - CDs begin appearing on store shelves, a new format developed jointly by Philips and Sony

1982 - Michael Jackson’s Thriller released

Loudoun County VA Fire & Rescue

Mike Carter, CAD Analyst

Liz Mancuso, CAD Specialist

Amy Phelps, Dispatcher

Mesa AZ Fire Dept

Kasey Beal, Deputy Chief

Eric Focht, Captain

Mark Mychajliw, CAD Technician

Nashville Emergency Communications Center

Justin Moncrief, CAD Administrator

Hal Weese, CAD Administrator Assistant

North County Dispatch JPA

Cara McDermott, Communications Supervisor

Nicholas Thomas, IT Specialist I

Orange County Fire Authority

Cliff Bramlette, Battalion Chief, Strategic Services

Michele Hernandez, Management Analyst

Plano Fire Rescue Jason Gregorash, Fire Research Analyst

City of Poway Jon Canavan, Fire Division Chief

Prince William County Department of Fire & Rescue

Thomas Clark, Captain

David Simms, Technical Program Analyst

REDCOM Fire/EMS Ken Reese, Communication & Technology Manager

Redmond FD Dawn DeLoach, Business Analyst

Rochester FD Bill Holtz, Deputy Chief

Roseville Fire Brian Diemer, Captain

Roseville Police Department

Teresa Murray, Police Administrator

City of San Diego Fire-Rescue

Javier Mainar, Fire Chief

Susan Infantino, Communications Manager

Tracy Lynn, Fire Dispatch Administrator

Laura Brenner, Public Safety Geofile Coordinator

City of Sandy Springs Jeff Scarbrough, Deputy Chief

Craig Miceli, Crew Chief

Wayne Harper, IT Manager

South King Fire & Rescue Ed Plumlee, Assistant Chief

City of Sunrise Thomas DiBernardo, Fire Chief

Stephen Grasso, Fire Planner/Battalion Chief (Ret.)

Tamarac Fire Rescue Dave Radzivill, Lieutenant

Tucson FD Ann Moser, GIS Data Analyst

Virginia Beach Fire Michael Barakey, District Chief

Cathy Morse, Senior Public Safety Analyst

Williamson County EMS Bryan Wiseman, Captain

Danny Johns, Logistics Commander

Screamin’ Chief Wine Jeff Bowman, San Diego Fire Chief (Ret.)

Deccan International Partners

Dr. Dan M. Haverty, Folsom Fire Chief (Ret.)

Eugene Campbell, former Assistant Chief of Dallas FR, also formerly of Las Vegas FR

Esri John Beck, Law Enforcement Specialist

Jennifer Schottke, Fire/EMS and Public Safety Policy Specialist

Intergraph Public Safety

Ed Linehan, U.S. Sales - Tactical

Motorola Solutions Jo Ann Fodge, Product Manager

Ray Mungia, Senior Solutions Sales Consultant

TriTech Robert McGrath, Director of Business Development & International SalesTerry Fitch, Regional Sales Manager

Jenny Clavero, Marketing Specialist

Page 15

1995 - The Rock and Roll Hall of Fame opens in Cleveland, Ohio1985 - Live Aid is held

in London, England and Philadelphia, Pennsylvania to help starving Africans

Sponsor Attendees

The Roadies

Latha Nagaraj President

Raj Nagaraj Vice President of Engineering

Tracy Gonzales Director of Operations

Larisa Savkina Controller

Jamie Swartz Operations Manager

Monica Peeters Program Manager

Julie Desmarais Project

Manager

Sarah Mosley Project

Manager

Leo Huang Sr. Analyst

Kevin Volz Sr. Analyst

Stephanie Finck

Analyst

Danith Ham Analyst

Tung Le Operations Research Developer

Wei Liu Operations Research Developer

Shiva Subramaniam

Product Manager

Drew Woods Marketing Specialist

Irina Sudakov Accountant I

Julia Danilova Administrative

Assistant

Anita Venkitarayan

Analyst

Yan Shen Analyst

Ying Chang Analyst

Page 16

2000 - The birth of Napster1998 - Consumers over the age of 30 purchase more music than those under 30, for the first time ever

ROCKSThanks for joining us

See you at the2013 UGC

ROCKSThanks for joining us

See you at the2013 UGC