Dear Friends of Goodwill,

Throughout our rich 64 year history, Goodwill Industries of Southern NJ & Philadelphia has continually adapted to meet the

needs of the people and communities that we serve. This year was no exception. We placed the bar high and surpassed it

despite operating in a dismal economy.

Donations are key to Goodwill’s business model. Put quite simply, we recycle, reuse and renew. We take the items you no

longer need; sell them in our retail stores to value conscious shoppers; and use the revenue to fund job training programs

and career services that help individuals with disabilities and disadvantages get to work.

With unattended donation bins popping up throughout our territory, Goodwill has focused on opening convenient donation

centers; experimented with targeted home pick up services; and continued to provide donation associates with stellar

customer service training so our donors keep coming back.

On the retail side, Goodwill has gone beyond the traditional

brick and mortar stores by launching new business lines like

E-Books and E-Commerce. Both divisions take sought after

items and sell them through web sites like shopgoodwill.com,

amazon.com and half.com in order to extract the greatest

dollar value for items so generously donated to us.

Through its Mission Services Division, Goodwill provided job

training and career services for 969 local residents faced

with barriers to employment last year. We believe strongly in

the adage — “give a man a fish, feed him for a day. Show him

how to catch a fish and feed him for a lifetime.” By instilling

our program participants with marketable job skills,

they are able to thrive in the local workforce.

In an exciting new venture, Goodwill acquired Your Resource

NJ (now called Goodwill Home Medical Equipment), a

nonprofit that collects, refurbishes and sells affordable

medical supplies and equipment. Entry into this business is

a natural extension of Goodwill’s model which we will expand

upon through our network of donation centers.

Our success last year was made possible by our many

generous donors, an unsurpassed staff, a dedicated Board

of Trustees, and an incredibly supportive network of

community partners. For this, I thank you. These are

exciting times for Goodwill and I am 100% GOODWILL

PROUD to be a part of it.

Retail & Donated Goods

# of Donors .................................................................. 385,539

# of Shoppers ............................................................. 1,309,996

# of Stores & Donation Centers ........................ 21

# of Attended Donation Centers ...................... 6

# of Department of Public Works

(DPW) Donation Sites ...................................... 65

Sustainability

# of Pounds of Computers Collected ............. 1.5 million

# of Pounds of TVs Collected ............................. 1.6 million

Total E-Waste Collected ........................................ 3.1 million

# of Pounds of Donated Goods ....................... 60 million

Mission in Action

# of Hours of Employment

& Training Provided ............................................ 469,419

# of Job Placements ............................................... 227

2012Report to theCommunity

GOODWILLNJ.ORG

Mark B. Boyd

President & CEO

We Are GOODWILL PROUDThe true testaments of Goodwill’s success are the people we serve. For our program participants, GOODWILL PROUD

has many meanings that center upon achieving the pride, dignity and self-respect that work and independence bring.

Michael works at Goodwill's Outsourcing & Production Fulfillment Center doing collating and web

fulfillment jobs for companies such as Comcast and Subaru of America. He’s also a talented artist.

In fact, his artistry is on display within the Center — a wall mural depicting the power of work.

Sustainability

# of Pounds of Computers Collected ............. 1.5 million

# of Pounds of TVs Collected ............................. 1.6 million

Total E-Waste Collected ........................................ 3.1 million

# of Pounds of Donated Goods ....................... 60 million

Les Gordon, Chair

Frank Giordano, Vice Chair

Gregory Montanaro, Secretary

John Nihill, C.P.A., Treasurer

Louis B. Colameco, Member-at-Large

Francis T. Schickling, Jr.

Pamela Cyr, Past Chair

Joseph Clarke, Esq.

Frank S. Dandrea

Charles Davidson

Stephen Fitzpatrick

Jaishankar Ganesh

Bernard Herman

Richard Pagano

Ron P. Weiss

George Zallie

Mark B. Boyd, President & CEO

Meet Michael Jackson

At Goodwill, you get training for real life jobs and have plenty of opportunities to trydifferent things so when you're ready to leave you have work experience. Working heremakes me Goodwill Proud.

After 20+ years in the banking world, Judy retired in early 2012. Before long, she grew bored and

decided she was ready to re-enter the workforce. After several months with no job prospects, Judy

came to Goodwill’s JOB CLUB where she got help updating her resume, cultivating job leads and going

on interviews. Today, Judy manages a staff of eight as a branch manager for Beneficial Bank.

Meet Judy Margulies

This job means the world to me. It has given me a sense of renewal and purpose.

Revenues

Store Sales

Donated Goods Revenue

Rehabilitation

Salvage Sales

Contracts

Other

Public Support

Individual/Corporate Contributions

Acquisition of Your Resource

Total Revenue

Goodwill Industries of Southern NJ & Philadelphia Income Statement

2012

22,141,192

12,345,467

1,787,004

2,930,546

1,680,761

21,088

137,734

------------

137,695

41,181,487

2011

16,302,333

14,029,789

1,794,968

2,379,220

1,105,240

70,294

119,715

15,000

------------

35,816,559

Expenses

Cost of Donated Goods

Salaries & Related Expenses

Occupancy

Cost of Purchased Goods Sold

Other

Transportation

Supplies

Depreciation

Interest

Total Expenses

2012

15,131,496

13,288,038

6,167,904

963,418

1,443,049

2,165,435

729,917

479,372

122,203

40,490,832

2011

13,888,774

11,622,461

5,597,125

858,548

1,348,838

1,378,140

729,917

427,758

88,642

35,940,203

Cash

Cash Restricted for Capital Assets

Accounts Receivable

Other

Investments

Inventory

Land, Building & Equipment

Total Assets

Net Income/Loss

Goodwill Industries of Southern NJ & Philadelphia Balance Sheet

2012

795,045

------------

520,538

553,627

285,696

2,221,309

7,488,340

11,864,555

690,655

2011

1,425,206

------------

443,541

384,886

288,217

1,964,502

5,573,474

10,079,826

(123,644)

Deferred Revenue

Wages & Taxes Payable

Accounts Payable & Accrued Expenses

Capital Leases Payable

Notes Payable

Total Liabilities

Net Assets

Total Liabilities & Net Assets

2012

10,000

249,898

1,543,457

159,711

3,567,069

5,530,135

6,334,420

11,864,555

2011

302,680

538,662

1,137,460

225,004

2,232,255

4,436,061

5,643,765

10,079,826

Board of Trustees