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11/12/2012 1 © 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved. No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of Christian Brothers Services. © 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved. No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means without the written permission of Christian Brothers Services. 2012 Fall Webinar Series For Risk Pooling Trust Members 2012 Fall Webinar Series For Risk Pooling Trust Members November 13, 2012 Christian Brothers Risk Management Services Thrift Store Ministries: Are You Best Protecting Your Staff, Customers, Donors, and Visitors? Opening Prayer Opening Prayer Creator God, through your world and people that surround us, we pray that we may grow more aware this day of your life giving presence. Open our minds and hearts to apply the knowledge from today’s webinar for the good of all. We ask these things in Jesus’ Name. Amen Creator God, through your world and people that surround us, we pray that we may grow more aware this day of your life giving presence. Open our minds and hearts to apply the knowledge from today’s webinar for the good of all. We ask these things in Jesus’ Name. Amen

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Page 1: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

1

© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means

without the written permission of Christian Brothers Services.

© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means

without the written permission of Christian Brothers Services.

2012 Fall Webinar SeriesFor

Risk Pooling Trust Members

2012 Fall Webinar SeriesFor

Risk Pooling Trust Members

November 13, 2012

Christian Brothers Risk Management Services

Thrift Store Ministries: Are You Best Protecting Your Staff, Customers,

Donors, and Visitors?

Opening PrayerOpening PrayerCreator God, through your worldand people that surround us, we

pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply

the knowledge from today’s webinar for the good of all.

We ask these things in Jesus’ Name.Amen

Creator God, through your worldand people that surround us, we

pray that we may grow more awarethis day of your life giving presence.Open our minds and hearts to apply

the knowledge from today’s webinar for the good of all.

We ask these things in Jesus’ Name.Amen

Page 2: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

2

Christian Brothers Risk Management Services

Chris KremerSr. Risk Control Specialist

WHERE TO START?

Slip Trip and Fall Accidents

42% of the Total Number of Claims

40% of the Total Dollars Incurred

SVDP / THRIFT STORE LOSS SUMMARY5+ YEARS 2007-2012

Page 3: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

3

WORKERS’ COMPENSATION VS. GENERAL LIABILITY

Total All WC and Gl Claims 425

GL

WC

WORKERS’ COMPENSATION VS. GENERAL LIABILITY

Total Experience $2,574,184

GL

WC

CLAIMS BY TYPE

$0

$100,000

$200,000

$300,000

$400,000

$500,000

$600,000

Slip orfall -

liquid orgrease

spills/oil

Slip, tripor fall-

sidewalk

Slip,Trip, Fall

-Hallway

orCommon

Area

Slip, trip,fall -insidestore

Slip, trip,fall - on

ice, snowor water

Slip, trip,fall - on

stairs

Slip,tripor fall-

elevatedsurfaces

Slip,tripor fall-parking

lot

Slip,tripor fall-samelevel

Cost / Sev

Cost / Sev

Page 4: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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CLAIMS BY TYPE

0

20

40

60

80

100

120

Slip or fall -liquid orgrease

spills/oil

Slip, trip orfall-sidewalk

Slip, trip, fall- inside store

Slip, trip, fall- on ice, snow

or water

Slip, trip, fall- on stairs

Slip, Trip,Fall Entering

or Exiting

Slip,trip orfall-elevated

surfaces

Slip,trip orfall-parking

lot

Slip,trip orfall-same

level

Count

Count

YOUR RISK CONTROL FOCUS

INSPECT AND THEN CORRECT

Page 5: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

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Employee Survey

Inside Inspection Form

Outside Inspection Form

Self Inspection Checklist

Slip Trip Fall Investigation Report

INSPECTION TOOLS

INSIDE/OUTSIDE SERVICES

INSIDE INSPECTION CHECKLIST

Page 6: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

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OUTSIDE INSPECTION CHECKLIST

SELF INSPECTION CHECKLIST

SLIP TRIP FALLINVESTIGATION REPORT

Page 7: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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STF - SHOWROOMS

STF - SHOWROOMS

STF - SHOWROOMS

Page 8: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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STF - SHOWROOMS

STF - SHOWROOMS

ENTRANCES

Page 9: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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ENTRANCES

ENTRANCES

AISLES

Page 10: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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AISLES

AISLES

STAIRS

Page 11: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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STAIRS

STAIRS

STAIRS

Page 12: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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LADDERS

LADDERS

LADDERS

Page 13: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

13

LADDERS

RECEIVING / PROCESSING

RECEIVING / PROCESSING

Page 14: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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RECEIVING / PROCESSING

RECEIVING / PROCESSING

RECEIVING / PROCESSING

Page 15: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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WAREHOUSE

WAREHOUSE

WAREHOUSE

Page 16: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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EXTERIOR AREAS

EXTERIOR AREAS

EXTERIOR AREAS

Page 17: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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EXTERIOR AREAS

EXTERIOR AREAS

EXTERIOR AREAS

Page 18: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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EXTERIOR AREAS

OFFICES

OFFICES

Page 19: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

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BREAKROOM

BREAKROOM

FLOOR CARE

Page 20: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

20

Safety Committee

Inspection Committee

Thrift Store Manager

Facility Director

DEVELOP CORRECTION PLAN

Sample Footwear Policy

Slip Trip Fall Prevention Policy

Fall Prevention: Walking on Slick Surfaces

Snow Removal Policy

Develop Newsletters

Incorporate into Monthly Meetings

Reporting Instructions

EMPLOYEE AND CUSTOMER AWARENESS

QUESTIONSQUESTIONS

Page 21: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

21

For questions regarding preventing slip trip fall accidents,

contact:

Jeff [email protected]

800.807.0300 x 2543

For more information on Christian Brothers Risk Management Services

or

for a link to the handouts from today’s webinar email:

Laura Hart [email protected]

800.807.0300 x 3054

Page 22: 2012 Fall Webinar Series For Risk Pooling Trust Members...WC CLAIMS BY TYPE $0 $100,000 $200,000 $300,000 $400,000 $500,000 $600,000 Slip or fall - liquid or grease spills/oil

11/12/2012

22

© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means

without the written permission of Christian Brothers Services.

© 2012 Christian Brothers Services, Romeoville, IL. All Rights Reserved.No part of this presentation may be reproduced, stored in a retrieval system, or transmitted by any means

without the written permission of Christian Brothers Services.

Thank You


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