2012 Annual Report • Give Hope a Hand 1

United Way ofGreater Kingsport

Annua l Repor t 2012

www.uwaykpt.org

2 United Way of Greater Kingsport

LIVE UNITED: GIVE, ADVOCATE, VOLUNTEER

United Way of Greater Kingsport

2012 Board of DirectorsTed Fields, President

Greg W. Nelson, Vice-President

Candace Sass, Secretary John Atkins, Treasurer/Finance Committee Chair

Mike Watts, Assistant Treasurer/Finance Committee Vice-Chair

Tammye Taylor, Administration Committee Chair

Jeff Hostetler, Administration Committee Vice-Chair Jack Bales, Audit Committee Chair

Michelle Clark, Audit Committee Vice-Chair

John Perdue, Campaign Cabinet Chair

Roger Smith, Campaign Cabinet Vice-Chair

Martha Lawson, Communications Committee Chair

Lisa Adams, Communications Committee Vice-Chair Doris Ladd, Community Assessment/Planning

Committee Chair

Edd Baldock, Community Assessment/Planning Committee Vice-Chair

Eddie Simmers, Community Investment Committee Chair

Jim Nanney, Community Investment Committee Vice-Chair Tom Segelhorst, Human Resources Committee Chair Andy Wampler, Human Resources Committee Vice-Chair Gary Tucker, Leadership Development Committee Chair

Tanya Foreman, Leadership Development Committee Vice-Chair

Christine Hampton, Quality Committee Chair

Britta Milhorn, Quality Committee Vice-Chair

Gary Sproles, Strategic Planning Committee Chair

Rachel Horton Cain, Strategic Planning Committee Vice-Chair

At-Large MembersJohn Campbell Cameron Cobb Van DobbinsBeulah Ferguson Todd Norris Dr. Jubal Yennie

2012 Advisory CouncilJeanette Blazier Charlie Floyd Norris Sneed Greg Boehling Jim Harlan Fred WallinDoris Bush Rick Johnson Rick Witt Etta Clark

Ted Fields, President, 2012 Board of Directors

This year, I enjoyed the privilege of serving as the President of the Board of Directors. I appreciate the support provided by many dedicated United Way board members, committee members, and staff.

NFL hall of fame coach Vince Lombardi once said, “Individual commitment to a group effort—that is what makes a team work, a company work, a society work, a civilization work.”

The individual commitment of our volunteers creates strong teams and programs that make our United Way successful in improving lives in our community. Personal involvement has a tremendous positive impact on our work. Our United Way volunteers move from awareness to engagement to active participation in bringing about positive, lasting change in the quality of life for everyone around us. Eric Butterworth’s illustration also shows the transition our volunteers experience: “I tell you and you forget. I show you and you remember. I involve you and you understand.”

This year, our board and committee members have come to better understand the many dynamics involved in improving the quality of life in our community. Together, they’ve built a fi rm foundation to create opportunities for a better tomorrow for all of us.

Danelle Glasscock, Executive Director, United Way of Greater Kingsport

2012 was a big year for United Way of Greater Kingsport. We achieved our mission to improve lives in our community in three big ways:

1We raised and distributed more dollars than ever before in our history.

2Agencies proved their tremendous and growing impact of their services through a strenuous citizen’s review process.

3Our four community-focused vision councils each identifi ed strategies and started work on tangible initiatives that will create lasting change in community conditions.

These achievements require a lot of people to LIVE UNITED. People like…

• our UWGK Board of Directors who lead and guide our efforts

• our more than 10,000 donors who generously give money each year

• our campaign cabinet who works hard on raising dollars

• our agencies and initiative partners who give selfl essly of themselves for causes they believe in

• our many volunteers who serve in our organization

• our local government, school systems, businesses and industry representatives who collaborate with us

Here’s a big thank you to all the people living united in our Greater Kingsport community. Together, we have accomplished great things!

Teamwork builds success

301 Louis Street, Suite 201, Kingsport, TN 37660Phone: (423) 378-3409, Fax: (423) 578-4059

To pledge on-line or to get more information, visit www.uwaykpt.org

www.facebook.com/UWayKPT

United Way ofGreater Kingsport

2012 Annual Report • Give Hope a Hand 3

Helping Children and Youth Succeed

Big Brothers Big Sisters of east tennessee, Community & Site-Based Mentoring Program

Boy Scouts of america, Sequoyah Council, Youth Development Program

Boys and girls Club of greater Kingsport, Licensed Childcare, Building Successful Adults, and Satellite Programs

girls incorporated, Core and Outreach Programs

girl Scout Council of the Southern appalachians, Youth Development/Leadership Program

Holston Children & youth Services (Frontier Health), Student Assistant Program

Kingsport Child Development Center, Sliding Fee Scale/Income Based Childcare Program

Small miracles therapeutic equestrian Center, Therapeutic Equine-Assisted Activities and Positive Youth Development Programs

Promoting Self-Suffi ciencyFrontier industries (Frontier Health), Vocational/Development Services

Program

Hope House, Fresh Start and Restart Programs

**interfaith Hospitality network, Family Self-Suffi ciency Program

John r. Hay House, Brown Annex and Hosanna House

Literacy Council of Kingsport, Tutoring for Adults and Children

*Small miracles therapeutic equestrian Center, Equine Services for Heroes Program

Ensuring Safety and Stability

211 – ContaCt ConCern of northeast tennessee

american red Cross of northeast tennessee, Emergency Services, Community and Social Services, and Health and Safety Services

Bloomingdale Volunteer Fire Department, Medical First Responder Program

CaSa for Kids, Court Appointed Special Advocates Program

Children’s advocacy Center of Sullivan County, Counseling, Prevention, and *Victims Services Programs

Friends in need Health Center, Dental Services and Medical Services Programs

Holston Counseling (Frontier Health), Substance Abuse Counseling & Crisis Response Services Programs

Kingsport Lifesaving Crew, Emergency Medical, Rescue and Extrication Program

Legal aid of east tennessee, Kingsport Domestic Violence Legal Assistance Program

Link House (Frontier Health), Core Program

mountain region Speech & Hearing Center, Speech-Language Scholarship Program

SaFe House (Frontier Health), Domestic Violence Center

Salvation army, Social Services and Emergency Shelter Programs

Supporting Aging with Choices

First tennessee Human resource agency, Personal Support Services Program

meals on Wheels of Kingsport, Core Program

*mountain region Speech & Hearing Center, Hearing Aid Program

Shepherd Center of Kingsport, Assistance to Older Adults Program

Equipped for actionAgency programs provide vital services to improve lives in four United Way of Greater Kingsport focus areas. In 2012, the Citizen Review panels approved 44 programs within 29 agencies to receive funding in 2013. This list includes four new programs and one new agency.

*New program. **New agency and program

For more information on the focus areas and agency programs, please visit our website at www.uwaykpt.org/Our Work.

2012 marked the 125th anniversary of the United Way movement. United Way was organized in 1887 by a group of religious leaders in Denver, Colorado, as a single fund-raising campaign to provide services through 22 agencies.

Some 35 years later, what is known today as the United Way of Greater Kingsport began as a fundraising project of the Kingsport Businessmen’s Club to support local community needs. The organization was chartered as the Community Chest of Kingsport on June 8, 1934.

4 United Way of Greater Kingsport

United Way of Greater Kingsport (UWGK)

understands that we are all connected

and interdependent. We all win when a

child succeeds in school, individuals and

families are financially stable, and people are healthy.

Advancing the common good happens when we collectively take

action on the root causes of our community’s most compelling

issues. It is only then that we make the lasting changes in

community conditions that improve people’s lives.

To that end, representatives from our member agencies,

community organizations, and caring volunteers have identified

and prioritized strategies aimed at tackling three root cause

issues, our Community Impact Strategies: Early Grade Reading,

Life Coaching, and Affordable Dental Care.

As the people who live and work here in Greater Kingsport, we

best understand these pressing issues and can work together to

create positive, sustainable change. We know that what we do

today lays the foundation for our tomorrow. Our motto, Living

United, means we are all part of the change. It takes everyone in

our community working together to create a brighter future.

Major Highlights for 2012

Reaching the summit

Funding ImpactAllocated $2.275M to member agency programs,

matching grants, and community initiatives.

Distributed approximately $1.026M in donor designations to area Community Chests and United Ways.

Convened Emergency Food and Shelter Local Board to award $56,335 in Phase 30 funding for emergency food, shelter, rent/mortgage, and utility assistance in Sullivan County.

ResourcesIncreased campaign goal over previous year’s goal by 3.5% or $125,000

for a goal of $3.75M.

Met and exceeded campaign goal, raising $3.93M in cash and pledges. Raised over $4.14M including $210,036 in gift-in-kind media services.

Developed Give Hope a Hand campaign theme as an inspiration in all campaign print materials, video, billboards, radio and events.

VolunteersBenefitted from more than 14,000 hours

of service with an estimated value of $315,600 from community volunteers.

Coordinated the 20th annual Week of Caring sponsored by Regions Bank. More than 925 volunteers completed 80 plus community service projects in the Greater Kingsport area.

Engaged Young Leaders Society in seven community service projects. Members contributed 228 hours to these projects.

Community Impact Priority Area

Early Grade Reading

Our focus: Improve reading skills of children in grades K–3.

Our team: Children and Youth Vision Council

Where we are today: In 2012, approximately 50% of students in Kingsport City Schools and Sullivan County Schools earned proficient or advanced on 3rd grade TCAP scores.

Life Coaching

Our focus: Help individuals and families who desire to be self-sufficient (i.e., free of state/federal-subsidized programs) by being able to maintain a livable wage through retirement.

Our team: Self-Sufficiency Vision Council

Where we are today: Our local poverty rate is hovering around 20%, and the number of children in our county eligible for free and reduced-price lunch is reaching above the 50% mark.

Affordable Adult Dental Care

Our focus: Assist low income adults who are underinsured or uninsured to receive dental care.

Our team: Safety and Stability Vision Council

Where we are today: Approximately 66,000 Sullivan County residents currently lack dental care coverage. Contact Concern of Northeast Tennessee (2-1-1) reports that out of 565 health care calls through September 2012, about 170 calls (30%) related to assistance with emergency dental care.

3Community

impaCtStrategieS

allocations$2.275

million

designations$1.026

million

2012 Annual Report • Give Hope a Hand 5

READING ROCKSMembers of our Children and Youth Vision Council worked with the City of Kingsport’s Parks and Recreation Department to hold summer “Reading Rocks” events in schools around Greater Kingsport. Volunteers connected with community youth to increase reading skills and build positive self-esteem.

Community ImpactCompleted the Citizen Review Process for the 2013–2014 funding cycle.

Sixty volunteers reviewed 44 programs and utilized program outcomes to determine allocations in four focus areas and seven panels of agency programs.

Set priority areas for 2013 through the work of the vision councils. (see article above for more details).

Held literacy events that paired volunteers with community youth to increase reading skills and build positive self-esteem under the leadership of the Helping Children and Youth Succeed Vision Council.

Identifi ed ways to help individuals and families become and remain self-suffi cient. The Promoting Self-Suffi ciency Vision Council emphasized education as a means for stable employment, promoted sound fi nancial decision-making, and helped to link transportation needs with available resources.

Worked to combat hunger through the Harvest of Hope Community Garden supported by the Ensuring Safety and Stability Vision Council. Individuals and families found local food resources on a new website, FEEDKINGSPORT.ORG.

Addressed aging-related issues through the Supporting Aging with Choices Vision Council by developing and designing a comprehensive web portal that links seniors, their caregivers, and other interested community members with resource and provider information. This web portal is targeted for launch in the fi rst quarter of 2013.

Internal OperationsCompleted the Standards of Excellence assessment survey required by

United Way Worldwide every three years. The results from the survey will serve as a springboard for the new fi ve year strategic plan.

Developed the leadership dashboard, a set of metrics that are being used to provide historical context to aid in future decisions.

Our goal: Every adult in Greater Kingsport will have access to affordable care so oral health issues do not negatively impact their lives, which will allow them to remain self-suffi cient.

Our goal: 100% of children in Kingsport and Sullivan County schools score profi cient or advanced in the 3rd grade TCAP scores.

How we will achieve it: Develop and/or sustain school, after-school, and summer excellence and increase and sustain involvement from parents, caregivers, community groups, faith-based organizations, higher education entities, and large and small businesses.

Research shows that: Illiterate youth are more likely to become our nation’s lowest-income, least-skilled, least-productive, and most costly citizens of tomorrow.

Improvement in this area will positively affect high school and college graduation rates, future earnings, health, and overall self-suffi ciency.

Our goal: No individuals or families rely on subsidized programs – everyone has the education and skills to become and remain self-suffi cient.

How we will achieve it: Implement a holistic and comprehensive life skills model that is both skill- and behavorial-based.

The quality of life for our friends, neighbors, and family members who may need to secure a GED, extend their education to include a degree, work to earn a trade, build a better resume, learn how to conduct a job interview, and develop a viable household budget.

When people have access to affordable dental care, individual health is improved and opportunities for job success are signifi cantly increased.

Our Path Forward What’s at Stake?

United Way of Greater Kingsport Community Impact Strategies

6 United Way of Greater Kingsport

United Way of Greater Kingsport, Inc.

Statement of Financial Position As of December 31, 2012

Unaudited*

Assets Current Assets

Cash and Cash Equivalents $ 757,607 Accounts Receivable

Pledges Receivable, Net $ 3,001,358 Other Receivables 6,628 3,007,986

Short Term Investments 954,945 Other Current Assets 6,413

Total Current Assets $ 4,726,951

Long Term Assets Fixed Assets, Net $ 23,866 Endowment Fund 151,757 Long Term Investments 1,303,892

Total Long Term Assets $ 1,479,515

Total Assets $ 6,206,466

Liabilities and Net Assets Current Liabilities Accounts Payable $ 17,196 Accrued Expenses 17,174 Custodian Accounts 1,000,264 Agency Allocations Payable 2,246,685

Total Current Liabilities $ 3,281,319

Net Assets Temporarily Restricted $ 1,000,264

Assets Held by Others 151,757 Board Designated 1,303,892 Operating 469,234 $ 2,925,147

Total Liabilities and Net Assets $ 6,206,466

Notes from our Campaign ChairWithout hope, there is little anticipation for a brighter future. But hope alone is not enough. Someone must put action behind that spark of hope to make a real difference. In this community, we are blessed to have many people who choose to get involved and make a difference. It is these individuals who inspired our campaign theme, Give Hope a Hand.

We each give hope a hand when we LIVE UNITED and answer the call to give, to advocate, and to volunteer. This year, many individuals joined together in an amazing campaign. We set our goal at $3,750,000, an increase of $125,000 over last year. Once again, the generosity of our donors supplied the resources we need to give hope a hand right here in our community.

Thanks to the hard work and dedication of our volunteers, especially our campaign cabinet and company campaign coordinators, we exceeded our goal by nearly 5% in cash and pledges, raising more than $3.93 million . . . Add in over $200,000 in gift in kind resources and we exceeded the $4 million mark.

As the 2012 campaign chair, I would like to thank everyone for giving hope a hand by giving, advocating, and volunteering.

John Perdue2012 Campaign Chair

2012 Campaign total:

$4.1 million

2012 Campaign Summary

2012 Annual Report • Give Hope a Hand 7

United Way of Greater Kingsport, Inc.

Statement of Activities For year ended December 31, 2012 Unaudited*

YTD Budget Revenue

Campaign Revenue $ 2,793,926 $ 2,656,000 In-Kind Contributions 211,621 232,900

Interest/Dividends 41,980 41,968 Gain/(Loss) on Investments 92,902 – Other Revenue 51,504 30,886

Total Revenue 3,191,934 2,961,754

Expenditures Agency & Other Chest Allocations $ 2,127,162 $ 2,056,500 Campaign Expenses 96,608 96,750

Employee Compensation 383,023 392,984 Building 20,313 20,330 Public Relations & Advertising 139,195 166,350

Annual Meeting 4,568 4,100 Dues and Subscriptions 43,293 43,100 Insurance 6,996 7,900 Offi ce Supplies 6,996 7,900 Postage and Delivery 3,913 3,700 Printing and Reproduction – 1,100 Professional Fees 15,188 17,650 Program Expense 156,193 103,670 Telephone 3,079 3,200 Depreciation & Amortization 11,813 12,000 Other Expenses 18,439 27,045

Total Expenditures 3,036,778 2,964,279

Excess Revenue (Expenditures) $ 155,155 $ (2,525)

Companies Earn Campaign Awards in 2012

Thank you to all our companies who conduct a workplace campaign and make a corporate contribution. The following organizations earned awards for their 2012 employee campaigns. Awards are based on full giving potential, calculated using average monthly payroll, number of employees and suggested giving guide.

Award of Excellence (100% or more of full giving potential)

American Red Cross of Northeast TNBennett & Edwards, Inc.Brock Services, Ltd.CASA for Kids, Inc.Citizens Bank211/Contact ConcernEastman Chemical CompanyEastman Credit UnionFirst Tennessee BankFrontier Health, Inc.Girls Inc. of KingsportJohn R. Hay House, Inc.Kingsport Child Development CenterKingsport Housing & Redevelopment AuthorityLiteracy Council of KingsportSalvation ArmySmall Miracles Therapeutic Equestrian CenterState of Franklin Savings BankTEC Industrial, Inc.TriSummit BankUnited Way of Greater Kingsport

Gold Award(85 to 99% of full giving potential)

Big Brothers Big Sisters of East TennesseeBoys & Girls Club of Greater KingsportKingsport Area Chamber of Commerce

Silver Award(60 to 84% of full giving potential)

Bank of TennesseeDomtarJacobs Field Services

Bronze Award(25 to 59% of full giving potential)

Advanced Home CareBAE SystemsCity of KingsportEdwards Tipton Witt AgencyKingsport City SchoolsToyota/Lexus of Kingsport, Inc.

Gold Award(85 to 99% of full giving potential)

Silver Award(60 to 84% of full giving potential)

Bronze Award(25 to 59% of full giving potential)

100%of full giving

potential

*Data from 2012 unaudited fi nancial records.Copies of the 2012 audit and 990 will be available in June 2013. Copies of current audits are available at the United Way of Greater Kingsport offi ce.

8 United Way of Greater Kingsport8 United Way of Greater Kingsport

301 Louis Street, Suite 201 Kingsport, TN 37660

Phone: (423) 378-3409Fax: (423) 578-4059

To pledge on-line or to get more information, visit www.uwaykpt.org

www.facebook.com/UWayKPT

Business Hours: Monday–Friday, 8:00 a.m.– 4:30 p.m.

Summer Hours (Memorial Day–Labor Day): Monday–Thursday, 7:30 a.m.–4:30 p.m.

Friday, 7:30 a.m.–2:00 p.m.

Danelle Glasscock, Executive Director

Joe Fleming, Director of Finance

Kandy Childress, Director of Community Impact and Communications

Amy Greear, Director of Community Impact and Communications

Lori Miller, Resource Development Coordinator

Brenda Overbey, Offi ce Manager

Ann Rhem, Director of Resource Development

Emily Wood, Director of Community Impact

Goals for a better tomorrowUnited Way of Greater Kingsport community outcomes

Can you imagine what our community would be like if everything was ideal? That’s what United Way of Greater Kingsport vision councils have done—picturing success in the four community focus areas. Here are the results of that vision:

Helping Children and Youth Succeed• Youth graduate from high school career and college ready.

• Children and youth have food, shelter, clothing and basic healthcare needs met.

• Children and youth believe in themselves and value others.

• Children and youth develop the ability to make good choices.

Promoting Self-Suffi ciency• Individuals gain and sustain employment. Employers have access to an appropriately

educated, accountable, and dependable workforce.

• Individuals live in secure, safe, affordable housing.

• Individuals develop fundamental life skills (e.g., reading, fi nancial management) to be independent and productive in society and contribute to a stable family life.

• Everyone travels safely and affordably within the community when and where they need to.

Ensuring Safety and Stability• All residents meet their basic needs in a safe environment.

• Our community prepares for and effectively handles emergency situations that involve one family or the entire community.

• Families in crisis can access services that create and sustain a healthy family unit.

• Children and adults have healthy lifestyles.

• Individuals access all of the healthcare services they need.

Supporting Aging with Choices• As they age, seniors live in safe and appropriate settings.

• Seniors’ basic needs are met.

• The community is aware and seniors can access needed services.

• Seniors’ physical and mental health needs are met. 

• Seniors live in a safe setting.

• Seniors are able to engage in activities and/or opportunities which enrich their lives.

Our MissionTo improve lives by mobilizing the

caring power of our community to

address local health and human

service needs effectively.

Our VisionTo be a model of excellence in

achieving community health and

human service solutions.

Core ValuesCaring, Collaboration, Excellence,

Integrity, Service

GIVE. ADVOCATE. VOLUNTEER.

Leave a lasting legacy in your

community by remembering

United Way of Greater Kingsport

in your will or estate plan.

2012 Staff, United Way of Greater Kingsport

United Way of Greater Kingsport staff gives hope a hand.