2012 al measure the total person

23
Presented by: Cathy Light, Chief Assessment Officer Assessment Leaders LLC. www.asssessmentleaders.com 1-866-864- 8200 Creating an Great Workforce Why and How to Utilize Assessment Tools to Attract, Retain, Advance and Develop Employees at ALL Levels

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Page 1: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Creating an Great Workforce

Why and How to Utilize Assessment Tools to Attract, Retain, Advance and Develop

Employees at ALL Levels

Page 2: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

1. Selection Process

2. After They Are Hired

3. Back Door

3 Opportunities for Your Company to Impact the Performance & Retention of Your People

Page 3: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Hire Top Performers!

• Develop a “most wanted” list

• Hire from competitors

• Benchmark to recruit(our Profile XT for Job Matchis essential—use your topperformers to benchmark)

Door 1—Selection Process

1111

Page 4: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• Takes time before the problems become apparent—time is expensive

• Not performing at anexperienced level for thejob costs in terms of:

– Opportunities missed

– Resources invested

– The effect on others who must compensate during thetraining period

• Next…training and coachingcome into play

Door 2—After They Are Hired

2222

Page 5: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• When an employee doesn’t work out, you either redeploy the marginal employees to another department and hope for better results, or exit the employee from the company.

• When top performers leave, youare dealing with another setof problems

“It is difficult and expensiveto train your way out of abad hiring decision.”

Door 3—Back Door

3333

Page 6: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Sources: Professor Mike Smith, University of Manchester, August 1994John E. Hunter and Ronda F. Hunter, Validity and Utility of Alternative Predictors of Job Performance, Psychological Bulletin, Vol. 96, No.1, 1984, p. 90;Robert P Tett, Douglas N. Jackson, and Mitchell Rothstein, Personality Measures as Predictors of Job Performance: A Meta-Analytical Review, Personnel Psychology,Winter 1991, p.703. Michigan State University’s School of Business.

Use All of Your Resources

75%Job Matching

66%Interests Testing

54%Abilities Testing

38%Personality Testing

26%Reference Checking

14%Interview

Page 7: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

■Corporate America loses $11 billion a year to employee turnover…

■Avoid Hiring Mistakes

“Chances are good that up to 66% of your company’s hiring decisions will prove to be mistakes in the first twelve months.”- Peter Drucker, Famous Management Consultant

■Hire Right

Well-run companies make money with average performance employees…

Only…

if they avoid hiring too many belowaverage-performance employee

■It’s a Proven Fact That…

“It’s not experience that counts, or college degrees, or other acceptable factors… success hinges on a fit with the job.”—Harvard Business Review

Don’t Let Your CompanyBecome a Statistic

Page 8: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

■The most thorough selectionprocess imaginable costs lessthan hiring the wrong personfor just a day

■“63% of all hiring decisions are made during

the first 4.3 minutes of an interview.”

—SHRM Study, reported in USA Today

Do You Accept Marginal Performance?

Page 9: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Seeking The Total Person

PRESENTPRESENTPASTPAST

JOB FITJOB FIT

Page 10: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• 10%: Good, but Limited Information

– Skills, Experience & Company Match

• 90%: Essence of the Total Person

– Thinking Style

– Occupational Interests

– Behavioral Traits

– Job Fit

The Total Person

Page 11: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Performance Modeling

Page 12: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• Can the persondo the job?

• Will the persondo the job?

• How will the persondo the job?

What The Profile Measures

Page 13: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Can the Person Do the Job?

Learning Index

Verbal Skill

Verbal Reasoning

Numerical Ability

Numeric Reasoning

11 22 33 44 55 66 77 88 99 1010Thinking Style

Page 14: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Will the Person Do the Job?

Enterprising

Financial/Administrative

People Service

Technical

Mechanical

Creative

Occupational Interests 1 2 3 4 5 6 7 8 9 10

Page 15: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

How the Person Will Do the Job?

11 22 33 44 55 66 77 88 99 1010Behavioral Traits

Energy Level

Assertiveness

Sociability

Manageability

Attitude

Decisiveness

Accommodating

Independence

Objective Judgement

Page 16: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• Shaded areas indicate theJobMatch pattern

• The JobMatch patternsshow requirements forthe jobs in your company

• Use these patterns for:– Placement

– Retention

– Training

– Promoting

– Managing

– Planning

The JobMatch™ PatternJob Profile Summary

Job Pattern: Sales

Overall Job Match

Thinking Style

1 2 3 4 5 6 7 8 9 10

Learning Index

Verbal Skill

Verbal Reasoning

Numerical Ability

Numeric Reasoning

Occupational Interests

1 2 3 4 5 6 7 8 9 10Enterprising

Financial/Administrative

People Service

Technical

Mechanical

Creative

Behavioral Traits

1 2 3 4 5 6 7 8 9 10Energy Level

Assertiveness

Sociability

Manageability

Attitude

Decisiveness

Accommodating

Independence

Objective Judgement

Page 17: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

The Profile—Good JobMatch

Page 18: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

The Profile—Poor JobMatch

Page 19: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• To understand talent landscape

• To evaluate and deploy internal talent as part of a career pathing process

• To identify high potentials

• To match new hires to the right jobs

• To understand organizational priorities and practices

Why Use Assessments?

Page 20: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• Our pre-hire assessments are validated

• Meets all DOL, ADA and EEOC standards

• Unsurpassed in ease-of-use, instant report(s) feedback—no paperwork delays

• The most state-of-the-art web technology

• No IT required on your end

• We can set-up your company’s virtual assessment center in just seconds

Our Web-Based Assessments

Page 21: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

• Pre-Employment Process

• Promotion Decisions

• Retention

• Succession Planning

• Simple Team Building

• Team Engineering

• Sales Competence/Strategies

• Performance Problems

• Day-to-Day Management

• Coaching/Development/Training Strategies

Our Web-Based Assessments Can Help You With…

Page 22: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

“People are happiest and most productive when they are fully engaged and winning”

43%: Not formally educated or trained

67%: Unhappy and/or dissatisfied with current position

—United States Bureau of Labor Statistics

Our Belief

Page 23: 2012 al measure the total person

Presented by:  Cathy Light, Chief Assessment Officer Assessment Leaders LLC.  www.asssessmentleaders.com 1-866-864-8200

Thank You For Your TimeAssessment Leaders puts solid information

behind every management decision!Don’t delay… Get started today!

[email protected]

1-866-864-8200