Our Mission

2012-2013 Annual Report

To provide immigrant women and their families with opportunities to improve the quality of their lives through self-improvement and community action.

Services for immigrant women and their families.

COMMUNITY CENTRE

Member AgencyUnited Way

2WWCC 2012-2013 Annual Report

• EmpoweringImmigrantWomenWorking Women Community Centre provides a variety of programs and services with the goal of enabling immigrant women to fulfill their potential

• AcceleratingtheNewcomerSettlementProcessWorking Women Community Centre uses a holistic and asset based approach when helping newcomers adjust to their new homeland

• EducationandLearningWorking Women Community Centre believes that everyone has the right to access high quality learning opportunities. We support life long learning initiatives that start from an early age.

• CommunityEngagementandLeadershipDevelopmentWorking Women Community Centre believes that when newcomers are fully engaged, utilizing their assets and sharing their skills, they will have greater access to volunteer opportunities that promote social inclusion, active citizenship, personal development and community engagement

Making a difference in the lives of Toronto’s immigrant women and their families since 1974.

Our Approach• Holistic programming with a focus on families• Community/neighbourhood building that is inclusive and engaged• Asset based• Integrated settlement and community engagement model imbedded in all programs and services

We enhanced our work with the Oriole Community Garden by introducing a vibrant intergenerational summer project, where youth and elders gardened together, shared ideas and even wrote a gardening manual. We partnered with the ‘Connecting Communities’ and the Metro Toronto Tenants Association to provide training for community workers on tenants’ rights. We also expanded our relationship with the North York Harvest Food Bank to provide on-site settlement services.

Next, we embarked on an ambitious fundraising campaign that saw the creation of the Patrons Council. We also established the Working Women’s Young Patrons Council. The primary mandate of these Councils is to actively promote the Centre’s work. I want to thank these wonderful women for their support and efforts on behalf of the organization.

We were also engaged in strategic planning to help guide the Centre’s work over the next three to five years. As part of the process, staff completed a survey and participated in focus groups, in-depth discussions were held with the management team, and input was sought from the Board of Director. The outcome was the resounding reaffirmation of the Centre’s approach to its programs and services, which is to improve the lives of immigrant women and their families through a community engagement model. In this report you will read about our core areas, including examples of the impact the Centre has had on neighbourhoods and community members.

Despite funding challenges, the Centre remains resilient and adaptable. Our ability to deliver our many programs is a result of so many volunteers, many of whom are clients wishing to give back to, and share their skills with the community. It is also do to our dedicated staff. They work tirelessly to provide quality services and coordinated programs. Their commitment to the Centre’s mission is truly admirable.

Lorraine Boucher President

1 WWCC 2012-2013 Annual Report

Message from the

President2013 was another dynamic year for the Working Women Community Centre. I want to highlight a few exciting developments, beginning with projects that complement our existing programs and services.

3 WWCC 2012-2013 Annual Report

Our 2012-2013 Volunteers

Our Partners in service deliveryAccess Alliance Multi-Cultural Health and Community ServicesAfghan Canadian Seniors CentreAgincourt Community Services AssociationAisling Child DiscoveriesAlidessa Womens CentreAssociation de Arrendartarios HispanosBetter Living Health and Community ServicesBlack Creek Community Health CentreCanadian Centre for Victims oi TortureCARES (Cancer Awareness Readiness for Education and Screening)Chinese Canadian National Council TorontoChinese Integration NetworkingCity of Toronto Community DevelopmentCommunity Living TorontoCulturelinkDoorsteps Neighbourhood CentreEast Toronto Chinese Baptist ChurchEmery Adult Learning CentreEvergreen BrickworksFairvievv District LibraryFairview Health Centre

Family Day – OEYCFamily Service TorontoFlemingdon Community Health CentreFlemingdon Neighborhood ServicesFood Connections NetworkFred Victor CentreGrowing Heaithy Together Prenatal ProgramHong Fook ivlental Health AssociationImmigrant Women’s Health CentreInstitute of Chartered AccountantsKurdish HouseMalvern Family Resource CentreMaytree FoundationMennonite New Life CentreNew Circles Community ServicesNorth Toronto Support ServicesO‘Connor Partners NetworkOntario Disability Support ProgramParkdale Community Health CentreReh’ma Community ServicesRouge River Ontario Early YearsScarborough Centre for Healthy CommunitiesSeneca College

Seniors Service NetworkSesheme FoundationSt. Andrews Anglican ChurchSt. Joseph Women’s Health CentreThorncliffe Neighbourhood OtticeToronto Green CommunityToronto Parks, Forestry and RecreationToronto Park PeopleToronto Public HealthToronto Public LibraryToronto Renewable Energy OtticeVictoria Village Community Round TableVictoria Village North End Partners NetworkVietnam AssociationWestview Centennial Secondary SchoolWillowdale Community Legai Services WoodGreen Community CentreWords well Association for Community LearningYMCA Newcomer lntormation CentreYorkdale Adult Learning CentreYork UniversityYouth Service NetworkYouth Vybes

4WWCC 2012-2013 Annual Report

Abad,Anne•Fernandes,Savio •A-AlSaadi,GhassanSalem•Abdi,Fariba•Abdulaeva,Adiba•Abidi,Elham•Abidzadeh,Elham•Abrahams,Lorraine•Abrahim,Abagtha•Abreo,Trishna•Abu-Hijleh,Ahmad•Achaye,Helton•Adams,Jodie•Aguirre,Karen•Aguirre,Marjorie•Ahmed,Komel•Ahmed,Rounak•Ahmed,Samreen•Ahmed,Zourob•Ahn,Sue•Ai,Xin•Aidoo,Joseph•Akbary,Rabia•Akubaih,Akhlas•AlKawaz,Dhikra•Al-Magharabi,Ibtisam•Al-Raui,Khulood•Al-Saadi,Ghassan•Al-Salim,Hiam•Alatassi,Salma•Alday,Stanley •Alikamal,Elham•Alipkaliyera,Ainur •AlKuheli,Hanaa •Almansoor,Asmaa•Amini,Bashar •Aminian,Fereshteh•Anchelia, Leonor Raquel • Anel,Maria • Anozie, Nkechiyere • Anwary, Zaibuunesa • Anyait,Monica • Aquino, Elizabeth• Aquino,Mercedes•Arcila,JuanJose•Arevalo,Consuelo•Ariztia,Teresa•Arruda-Caycho,Isabel•Arteaga,Carolina•Ashtaq,Ibrahim•Askari,Sheida•Attah,IkemesitSarah•Austin,Lauren•Awada,Hassan•Azarimahd,Fereshteh•Azeez,Majida•Babali,Mahin•Bailey,Sanya•Bala,Saie•Bammeke,Mercy•Bani-Fatemi,Ali•Banjoh,Victoria•Baqir,Mohammad•Bardalai,Rohak•Barros,Joanna•Barros,Monika•Bartoszewski,Yolanta•Batmazian,Laurence•Bernal,Carolina•Betancourt,Mayra•Bettencount,Danielle•Bhaggu,Bhagmatee•Blanco,Mery•Bloomfield,Rachelle•Bone,Sarah•Borda,Angela•Bouffard,Sylvie•Bradwell,Abigail•Britto,Joanne•Brown,Phyllips•Brown,Taylor•Browne,Adrianna•Bui,Mai•Caetona,Rosa•Cai,Xenia•Camacho,Lilian•Cao,Runyu•Cappabianca,MariaCyril•Cardona,Orfandy•Cardoso,Susana•Carneiro,SarahPolicarpo•Castanos,Ofelia•Cavaliere,Costanza•Celis,Amanda•Ceres,Celeste•Chang,Tony•Chani,HosayeAbdul•Charles,Amara•Chaudhuri,Nildip•Chavez,Martha(Stephanie)•Chaya,Nader•Chelmecka,Maria •Chen ,Xiao (Joey) •Chen,Clirece •Chen,Maggie •Chen,May•Chen,Selina •Chu,Stella •Clarke,Sarah•Coelho,Jaime•Coleman,Michael•Comparan,Ada•Corniel,MithraBahrammi•Coronell,Natalia•Correa,Alfredo•Correia,Melissa•Cortes,Victoria•Costa,Filipe(HS)•Costa,Raphael•D’Ambrogio,Pamela•D’Costa,Mary•D’Souza,Juliet•DaCunha,Michael•DaSilva,Diana•DaSilva,Vera•DaSilva,Virginia•Dang,Jerry•Davari,Mahmoud•Davila,Elizabeth•Davtalab,Najme•DelaRosa,JohnIldie•DelaRosa,LilyRose•DeOliveira,Adrian•DeWelles,Maddy(Madeleine)•Defina,Piera•Delhon,Sabreena•Deljoo,Mohammad•Dezfuly,NargesKoochak•Dias,Susana(Suzy)•Diezmos,Henry•Dileo,Kristen•Dipole,EvaMarie•Domashchenko,Svetlana•Dominato,Teagen•DoRego,Samantha•Dutt,Abha•Dutt,Aditi•Elvy,Kelly•Emari,Vahid•Encalada,Melanie•Endert,Joel•Enwright,Sidney•Enyedi,Eva•Escujuri,Justyne•Eshafi,Saeydeh•Espinola,Chantel•Ewing,Kristi•Fallen,Helene•Fan,YunZhong•Farzaneh•Feng,Jasmine•Feria,Jenalyn•Ferreira,Melissa•Ferreira,Patricia•Fishbein,Jessica•Fitzgerald,Consuelo•Flores,Norma•Folkes,Sharon•FreitasF,MariaPaula•Fung,Henry•Gao,Garra(Yu)•Garcia,Nora•Garrido,Juan•Ge,Charlotte•Gebre,Mekdes•Gerard,Jency•Ghahramanian,Rita•Ghavami,Farzaneh•Ghavami,Yeganeh•Giglio,Brittany•Godin,Kerry•Gomez,Marielos•Gomez,Sonia•Goncales,Thiago•Gonzalez,Gabriela•Gonzalez,Joelle•Gonzalez,Osvaldo•Gonzalez,Sandra•Greben,Rachel•Greenidge,Rahshawn•Gu,AimeeGu•Gu,Ivory•Guarquin,Olga•Haider,Ameer•Haider,Fatima•Haider,Meryam•Haikazian,Hrasch•Hall,Frankie•Hamidi,Najeeba•Hamilton,Kristin•Hamta,Mahindokht•Han,YiYan•Hanft,Andrea•Haque,Yasir•Haribabu,Padmapriya•Harris,Madeleine•He,Sally•He,Sam •Henry,Taneisha•HernandezMorales,MariaViviana•Herrerra,OlgaInes•Hogan,Darcie•Hosseini,Fatemeh•Hrash•Huang,Vivian•Hunking,Donika•Hussain,Nada•Hussaini,Qudsia•Iannarella,Stephanie•Igbal,Muhammad•Iglesias,Isis•Ilao,John•Imani,Mansoureh•Inacio,Emma•Ismail,Ayaan•Itikirala,Shobhadevi•Iyengar,Joseph•Jaafarof,Maryam•Jahan,Tanveer•Jamil,Nadia•Jana,Shrabani•Janeiro,James•Janicki,Katherine•Jara,Andrea•Jasmine•Jeyanathan,Bava•Jiang,JianXiong•Jimenez,Kattya• Jimenez,Yaneth • Jiron,Esther • Joya, Lisa • Julian,Andrea•Kabir,Anwarul •Kabir, SulimaM •Kagan,Alex•Kajbaf,Mehdi•Kala,Gaurajeet • Kalandruk, Maryana • Kaltsakos, Dian • Kamalanathan, Abiramee (Abi)• Kameja, Joesphine• Karbasi, Syavosh •Karunananthan,Arvind•Karunananthan,Brinda•Kavr,Mandeep•Kazemiyan,Fatima•Kazianis,Aliki•Kemo,Cindie•Kemo,Gustave•Khalil,Mohammad•Khanm,Madihia•Khin,Mary•Kim,Eunhye•Kim,HyeJeong(Julie)•Kim,MinA•Kim,Minjung•Kim,Monica•Knill,Laura•Koidhis,Jasmine•Koo,Lemei•Kriekle,Jackie•Krimi,Shamsia•Krneta,Ana•Kroeker,Zoe•Kwan,WenChiu•Kwiczala,Paul•L’Heureux,Tanya•Lafleur,Sandra•Laguna,Martha•Lai,Manho•Lam,Regine(KaYin)•LanFan,Qing•Lan,Annette•Laranja,Diane•Larasani,FazelehMadani•Laundos,Rebecca•Lee,Jaeyoon(Jin)•Leite,PaulaFernandaTeixeira•Levy,Consuelo(Connie)•Li,Jaylin•Li,Tony•Li,Vivian•Lin,RuZhen•Linton,Mickailia•Liu,Emily•Liu,Jingwen•Lopes,Paul•Lopez,Fernando•Lopreiato,Celeste•Lorn,Marijka•Ly,Danielle•MacIntyre,Lori•Madhok,Anoop•Madhok,Kalpana•Mahendirarajan,Marusha•Mahepath,Chirstopher•Maheshwaran,Raagave•Maheshwaran,Shivarny•Mahmud,Entisar •Mahumud,Hanan•Mansoor•Marijanovic,Daniel •Martins,Britney (HS) •Martins,Cecilia •Maynard,Liz •McCarty,Dustin •McCusker,Amanda •Medeiros,Paula•Mehdipour,Parvin •Mejia,Fabricio•Mendez,Maritza•Mesa,MariaElena•Miguingan,Nicole(HS)•Miletic,Dragana•Miljkovic,Maria•Mitchell,Sheryl •Mo,Elaine •Mohamed,Mariam •Mohamed,Maysan •Mohammed, Pathan•Mongrovejo,Veronica •Montenegro,Michelle •Moradi,Vahideh•Moreira,Carla•Moreira,Sandra•Moscatel,Sara•Moscoso,Bertha•Mujtaba,Omar•Mullen,Ann•Mullin,Mary•Muraira,Martha•Nakihimba,Kabibi•Nascimineto,MariaPaula•Nason,Jennifer•Nasri,Maryam•Naz,Farah•Neal,Bernice•Neela•Neff,Julie•Neufeld,Kelly•Neves,Dennis•Neves,Edson•Newton,Janine•NgoNdjockMbong,Ghislaine•Ngo,Annie•Ngubane,Ruby•Nguyen,Cindy •Niemiec,Cathy •Nobakht, Elmira •Noonan,Devyn•Nunes,Gabriel•Nunez,Nicolas •NurYurt,Ceyda •Ocampo,Hector •Olbrych,Arianna•Olins,Christianne•Oliveira,Andrea•Oliveira,Joanne•Omidvar,Yasmin•Orozco,Johana•Ortega,Natalia•Ortega,Tiago•Osman,Samiya•Pacheco,Stephanie•Padulo,AlexisAlberto•Palmer,Sophia•Panday,Devi•Pang,Qiming•Panlilio,Carmichael•Papicheva,Ksenia•Park,Eva•Parnham,Francis•Parreira,Francisco•Patel,Kimi•Penafiel,Sandra•Peng,Owen•Pereira,Ana•Pereira,Michelle•Perez,AnaM•Perez,Lorena•Persad,Chantal•Persaud,Nadine•Peusangan,Avanti•Piedrahita,MariaElena•Pimentel,Christina • Pinedo,Arianne • Pittman,Nicole• Pizarro, Pamela• Pomies,Maria Isabel • Posada, FiorellaAndrea •Queen,Asemota •Quintanilla,Ivan•R.W.,Mayra•Rachelle•Raley,Lauren•Ramraj,Sasha•Rana,Aarti•Rashidi,Sorosh•Rehman,Manjura•Reid,Heather

Thank You

•Reji,Asha•Reji,Vinayak•Rengifo,BlancaLucia•Rezabeigi,Zahra-Nadia•Ribeiro,Ines•Ribeiro,KellyNobre•Ribeiro,Tanya•Rincon,Moraima•Robinson,Gillian•RodriguesMagalhaes,Alana•Rodrigues,Sophia•Rodriguez,Leticia•Rohailla,Sagar•Rohina•Rostamy,Maryam•Rovetti,Alexandra•Ruiz,CarlosAlberto•Ruiz,MariaVictoria•Saad•Sadat,Mina•Sadaya,Maria•Saenko,Larisa•Safi,Masooda•Saifa,Sara•Salazar,Natalia•Sanchez,Adela•Sanchez,KarenSanchez•Sanchez,Maritza•Sanjeer,Thamilini•Santiago,Beatriz•Santos,Catalina(Cathy)•Santos,Jonathan•Santos,Meyre•Santos,Sophia•Sarah,Perrin•Sauve,Meghan•Schmidt,Lucy•Seecharan,Aaron•Seecharan,Irani•Sekandari,Marjan•Seyam,Nada•Shahid,Nouman•Shahid,Shazia•Shahlaei,Maryam•Shaikh,Farah•Shair,M.Deljoyce•Shao,Sam•Shi,Jiayi•Shi,Rainbow•Shi,Susan•Shobeirian,Shahrbanoo•ShuojiaYao,Natalie•Sidorenko,Svetlana•Signoretti,Emily•Simpson,Leigh•Singh,Anita•Sivakumar,Prabagar•Sivakumaran,Elakkiya•Sivananthan,Abeelasa•Skelly,kristen•Sobrinho,Olga•Song,Erica•Sonkan,Nehir•Soodeh,Mirzaei•Sookwa,Annesha•Sowdagar,Dineshwar•Spanu,Rita•Srinavakili,Kharthiyaa •St.Amant,Lisa•St.Louis,Lauren •St.Pierre,Annie •Stewart,Rosalyn •Subathas,Saranya •Sue,Monica •Sulieman,Shukri•Suresh,Shivani •Swabey,Rebecca•Sylvestre,Desiree•Tabatabaei,Leila •Tabios,Catherine•Tahmasbi,Akram•Talukdar, Spriha • Tang, ChengQiong • Tasala, Kirsti • Tehrani, Bahman • Tekyi-Annan,Mimi• Tembo,Monica • Terceira, Michelle•Thondup,Tsering•Tjiawi,Erich•Tomczyk,Tyler•Torres-Villamar,Anjelica•Trinidad,Therese•Trought,Shelly-Ann•Tsiakopoulos,Effie•Unissa,Qamar•Uppal,Simran•Urya,Najyia•Uthayakumar,Abilaash•Uzagare,Aditi•Valderrama,Lilia•Valdivia,Augusto•Valencia,Franklin•Valentin,Hedellaine•Vargas,Sandy•Vazquez,Laura•Veeraselvan,Dhanvanth•Vega,CesarAndresVargas•Vega,Francia•Vergara, JohnWalter • Vieira-Sloat, Sabrina (HS)• Villegas, Hernando• Viveiros, Moises (HS)• Voisin, Cheryl•Wagner, Vit •Walters,Chantelle•Walton,Betty•Wang,BaoHai•Wang,Iris•Wang,Sherry•Wang,Weinan•Ward,Laura•Warmate,Tammy•Wei,Jeffrey•Wheeler,Aaron •Whipple,Greta •Whitman, Leticia •Wicken,William (Bill)•Williams,Denise•Williams, Joyce •Williams,Michelle•Williams,Tiffany•Wong,Lisa•Wong,Richard•Wrzecionkowska,Karolina•Wu,Malvina•Wyryomarono,Rahma•Xu,Winny•Xu,Xin•Yagoobi,Rodaba•Yang,ChaoChen•Yang,Jodie•Yang,Stephen•Yao,TingHui•Ybanez,JoseLuis•Yegues,Ruth•Yeung,Jason•Yip,Eric•Yowfoo,Arnold•Yu,Changhai(Andy)•Yu,Jason•Yurt,CeydaNur•Zaidi,Maira•Zamora,Amanda•Zang,Sary•Zarei,Zahra•Zeadan,Balsam•Zhang,QiuPing(Monica)•Zhang,Jeremy•Zhang,Zepei•Zhau,Cynthia•Zhou,Peggy•Zhu,Keyla•Zitoun,Salma•Zourob,Hassan•Zourob,Nada•

WWCC 2012-2013 Annual Report 5

Financial Overview

Thank you to our funders and Donors

StatementofOperationsRevenues

Citizenship and Immigration Canada (CIC)Human Resources and Skills Development Canada (HRSDC)Ontario Ministry of CitizenshipCity of TorontoUnited Way of Greater TorontoFoundationsRental IncomeDonations & FundraisingInterest & SundryTotal Revenues

ExpensesSalaries and benefitsBuilding occupancyProgram expensesEquipment & Capital purchasesPurchased servicesAdministrationStaff-related expensesAdministrative recoveryTotal Expenses

Excess (Deficiency) of Revenues over Expenses

2013 TOTAL

$3,174,879 $35,593

$224,819 $264,934 $682,472 $365,714

$67,825 $60,001 $11,570

4,887,807

$3,388,279 $854,591 $323,704

$70,555 $66,109

$147,379 $60,604

$(69,342)4,841,879

45,928

YearEndedMarch31,2013

2012 TOTAL

$3,564,244 $9,035

$213,684 $283,201 $739,616 $178,160

$72,090 $25,989

$9,145 5,095,164

$3,660,422 $494,258 $565,002

$66,504 $92,219

$123,096 $88,607

$(20,280)5,069,828

25,336

Excerpted from Working Women Community Centre’s audited statements, which are prepared by Berman, Lofchick & Lum, LLP, Chartered Accountants. Full audited statements are available on request.

Citizenship and Immigration CanadaHuman Resources & Skills Development CanadaOntario Ministry of CitizenshipOntario Women’s DirectorateOntario Trillium FoundationCity of TorontoHIPPY Canada

Toronto District School BoardToronto Catholic District School BoardUnited Way TorontoRegional Government of the AcoresGovernment of PortugalTides CanadaAll of our Generous Donors

6WWCC 2012-2013 Annual Report

Building Strong Neighbourhoods Together (United Way)Accessible and engaging of diversityHubs integrate the diversity of people who live in the local area. Hub programs and activities are designed to be accessible for people who face barriers to other services and to address the interests and needs of marginalized and racialized people living in the neighbourhood. Hubs provide a space for local residents to contribute their skills, abilities and passions to make their community a better place to live. Working Women is the lead agency of the Victoria Park Hub located at 1527 Victoria Park Avenue which intersects with Eglinton Avenue East. We are in the centre of three former municipalities: East York, North York and Scarborough. Victoria Park Hub is on the path of the planned Eglinton Crosstown transit project.Anchor Partners at Victoria Park Hub• Better Living Health and Community Services• Canadian Centre for Victims of Torture • Community Living Toronto

Hub at Victoria Park

• East Toronto Chinese Baptist Church• Family Service Toronto• Reh’ma Community Services

Program Highlights Action for Neighbourhood Change works with local residents from the O’Connor and Victoria Village Communities to support residents and stakeholders to build a strong and vibrant neighbourhood. We have been active in the area since 2007, and moved to the Hub in December 2010. Some key initiatives of ANC Victoria Village are:• CommunityRoundTableResidentGroup: a resident association. Projects include tree planting, Community

School, participation in local events and civic engagement. This group engaged 30 organizers for 5 projects with 120 participants last year

• TheatreforPeace:engaged 86 people to create and showcase a theatre presentation to the community• Work withlocalresidentgroupssuch as Youth Vybes and Mothers of O’Connor• safeTYnetYouth Safety project in partnership with local youth and Youth Service Network: 5 local youth hired • MyCity project introducing youth to the excitement of Toronto during March break• Community Listening Sessions, Resident Action Planning, Resident Reflection events and community CelebrationsHUB Community Supports Community Engagement programming and Anchor Partner agencies also provide programs and services to local residents such as:• Cooking training• Counselling• Group sessions• Special events• Workshops• Home maintenance for seniors

Victoria Park Hub is a place where people can come together to learn, explore and share their talents. You don’t need a reason to drop in, but once you do, you will find a reason to come back again.

We enhanced our work with the Oriole Community Garden by introducing a vibrant intergenerational summer project, where youth and elders gardened together, shared ideas and even wrote a gardening manual. We partnered with the ‘Connecting Communities’ and the Metro Toronto Tenants Association to provide training for community workers on tenants’ rights. We also expanded our relationship with the North York Harvest Food Bank to provide on-site settlement services.

Next, we embarked on an ambitious fundraising campaign that saw the creation of the Patrons Council. We also established the Working Women’s Young Patrons Council. The primary mandate of these Councils is to actively promote the Centre’s work. I want to thank these wonderful women for their support and efforts on behalf of the organization.

We were also engaged in strategic planning to help guide the Centre’s work over the next three to five years. As part of the process, staff completed a survey and participated in focus groups, in-depth discussions were held with the management team, and input was sought from the Board of Director. The outcome was the resounding reaffirmation of the Centre’s approach to its programs and services, which is to improve the lives of immigrant women and their families through a community engagement model. In this report you will read about our core areas, including examples of the impact the Centre has had on neighbourhoods and community members.

Despite funding challenges, the Centre remains resilient and adaptable. Our ability to deliver our many programs is a result of so many volunteers, many of whom are clients wishing to give back to, and share their skills with the community. It is also do to our dedicated staff. They work tirelessly to provide quality services and coordinated programs. Their commitment to the Centre’s mission is truly admirable.

Lorraine Boucher President

1 WWCC 2012-2013 Annual Report

Message from the

President2013 was another dynamic year for the Working Women Community Centre. I want to highlight a few exciting developments, beginning with projects that complement our existing programs and services.

Our Programs and Services at a Glance

· 870 women engaged in one-on-one support with a counselor to address abuse and violence prevention issues, settlement process and issues of isolation

EMPOWERING WOMENOne-to-one Support Personal Action Plans Women’s Group

· 870 action plans developed outlining goals and objectives as well as steps towards accomplishing individual success

· 110 women participated in Women’s Groups held in Mandarin, English, Farsi, Arabic, Spanish and Portuguese across all WWCC locations

ACCELERATING THE SETTLEMENT PROCESSInformation SessionsOne-to-one Support Live-in Caregivers HIPPY LINC/Childminding

· 2849 newcomers received Information and referral supports and settlement planning

· 163 Information sessions were held across the city

· 3924 newcomers received information in group info session formats

· O2O – 11 Orientation to Ontario workshops delivered to 100 newcomers to Ontario

· 194 Live in Caregivers under the federal program sought services for the first time

· 4 professional development trainings sessions were offered

· 242 clients were assessed through the Job Search Workshops (JSW) Program provide referrals and training to newcomers seeking employment and 21 JSW workshops series were conducted to eligible clients with childcare support

· 210 families and 240 children served through the HIPPY Program

· Over 64 group meetings , trips , special events, graduation

· 120 training sessions for home visitors and 6,300 home visits

· 480 newcomers attend monthly LINC Classes for over 1,000 class hours ( full and part-time) with child minding for 32 children

EDUCATION AND LEARNINGHIPPYOn Your MarkLINC/Childminding

· Tutoring/Mentoring for children of Portuguese and Spanish speaking descent

· 367 registered for the program · 247 students were enrolled in the program

and matched with volunteers· 184 volunteers worked with the students· 9 schools participated in hosting on site

afterschool or Saturday tutoring

· Language Instruction for Newcomers· Thematic holistic language classes focused on

living in Canada with childminding. Twenty classes Literacy to Level 7 Monday to Thursday.

· Language based-drop in programs that help to increase participants confidence in English.Conversation Club 285 individuals; Chatting Hour for Manderin speakers (basic level) 94; Talk and Learn English 245 individuals

· Home Instruction for Parents of Preschool Youngsters

· Home based program focused on delivering curriculum based on needs of children to become school ready.

COMMUNITY ENGAGEMENT AND LEADERSHIP DEVELOPMENTHealth and Fitness Skills based Groups

· Engaging Girls, Changing Communities· 16 young women registered for this leadership

project · 13 mentors worked with the girls to guide

them in their action project

Youth Development Oriole GardenSeniors in Cyberspace

· 227 youth and seniors joined together to learn computer based skills

· 100 family plots · Providing produce for over 400 people· 4 Monthly Potluck gatherings

Community Groups

· Over 300 participants attended a variety of peer & volunteer led community groups at Downtown, Fairview and HUB locations

· Drop-in-programs promoting wellness and health improvement – 330 participants

· Addressing needs of newcomers to improve their transferable skills and increasing their participation

· Over 500 participants accessed programs to obtain new skills

7WWCC 2012-2013 Annual Report

Impact of our Work

• Increased independence

• Increased access to information

• Escaping violence

• Improved mental health

• Utilizing the assets of community members and clients

• Improved settlement outcomes

• Increased self-esteem

• Fullfilling clients potential

• Increased independence

• Stronger more engaged girls

• Increased civic engagement

• Reduced isolation

• Improved food security

• Finding newcomers passion and drive

• Making friends

• Belonging

www.workingwomencc.org

ExecutiveDirectorMarcie Ponte

BOARD OF DIRECTORS

President Vice-PresidentLorraine Boucher Kathryn Dubois

Secretary TreasurerTeresa Marques Nina Tu

MembersAnne DeMelo Gabrielle Langlois Heather McLean Karen Sun Biljana Vasilevska Dorothee Chopamba*

ExOfficioMemberDiana Abraham

* Resigned from board mid term

Downtown533A Gladstone Avenue Toronto, Ontario M6H 3J1 Tel. 416-532-2824

NorthYorkEastCentre5 Fairview Mall Drive, Suite 478 North York, Ontario M2J 2Z1 Tel. 416-494-7978 Fax 416-494-5266

VictoriaParkHub1527 Victoria Park Avenue, 2nd floor Toronto, Ontario M1L 2T3 Tel. 416-750-9600 Fax 416-750-9606

NorthYorkWestCentre7 York Gate Boulevard North York, Ontario M6N 3A1 Tel. 416-491-5050 ex 4763 Fax 416-650-6464

Services for immigrant women and their families.

COMMUNITY CENTRE