2011/9/14amy trappey, ieem, nthu1 ieem 5352 e-enterprise integration introduction -- modern...

2011/9/14 Amy Trappey, IEEM, NTHU 1

IEEM 5352E-Enterprise Integration

Introduction --

Modern Enterprises and

the Changing Nature of Works


Objective of Course• This course introduces the modern integrated enterprises. The

focus is on the managerial and technical aspects of creating and managing modern ICT enabled, integrated and smart (intelligent) enterprises. It is clear that enterprises have been in rapid transition toward virtual enterprises with value chain integration. Information systems are being realigned around business processes, and business-to-business (B2B) electronic commerce has become a key competence that business cannot survive without. This course provides such understanding by focusing on aspects of managing this complex changing processes, from strategic planning, modeling, to introduction of enterprise application and integration technology.


Extended Enterprises – enhance the value of enterprises.

• Customers – revenue value mutual!!• Suppliers – create products/sales value• Partners• Contractors and Subcontractors• Temporary Partners• Others -- ? University (own some intillectual properties,

IPs, and know-hows, which can be applied to industry. Thus, we like to be considered as an extended part of any enterprises that we can help.)

• What benefit the university will get? Mutual benefit!!

4

Illustration of the Extended Enterprise

整合性企業資訊系統

(ERP)

整合性企業資訊系統

(ERP)

大廠Prime/OEM

中小企業供應者SuppliersSMEs

消費者Customers/Consumers

Business-to-Consumer Business-to-Business

Fulfillment/Shipment

Logistic Issues

Physical goods – products, parts, components shipping, logistic managementNon-physical – transform, transfer, and share data, information and intelligenceExample: order, on-line (product/software) order


Some EI Problems to be Solved

• Why is it difficult to implement integrated and smart(intelligent) solution?

• How to effectively implement reengineering efforts?

• What is a successful management plan?

• How does management and technologist work together successfully?


Our Schedule and TopicsNo. Core Topic Date

1 Introduction - Modern Integrated Enterprises 9/15

2 Architectural Planning, Business Process Reengineering (BPR) 9/22

3 Enterprise Process Modeling and Simulation Tool – INCOME4 (I)ITRI CAST Case Presentation – Business Process Modeling for Strategic Services

9/29

4 Enterprise Process Modeling and Simulation Tool – INCOME4 (II).Process Modeling Exercise/Report Presentations

10/6

5 Enterprise Modeling – Examining Various Enterprise Views 10/13

6 Deploying Business Process Models 10/20

7 Midterm Exam 10/27 *

8 XML (Project Proposal/Abstract Due) 11/3

9 XML Deployment (Homework), Enterprise Resource Planning (ERP) 11/10

10 Introduction and Types of B2B Application Integration 11/17

11 Collaborative Commerce – Collaborative Product Commerce (CPC), Supply Collaboration, Customer Collaboration

11/24

12 Integrated ERP, SCM and CRM for Collaborative Commerce 12/1

13 E-Business Integration Technology and Standards 12/8

14 EDI, XML/EDI, RosettaNet, ebXML 12/15

15 Final Team Works and Project Counseling 12/22

16 Term Project Presentations (1) 12/29

17 Term Project Report Due, Term Project Presentations (2) 1/5

18 Final Exam Due 1/12 *


Historical perspective for Enterprise Integration

• The view from the late 1980s– Michael S. Scott Morton, The Corporation of

the 1990’s: Information Technology and organizational Transformation, Oxford Univ. Press, NY, 1990.

• The view from the mid 1990s– Arno Penzias, Harmony: Business, Technology

and Life After Paperwork, Harper Business, NY, 1995.


The view from the late 1980’s

• ICT (Information Communication Technology) is enabling fundamental changes in the way work is done.

• ICT is enabling the integration of business functions at all levels within and between organizations.

• ICT is causing shifts in the competitive climate in many industries

• ICT presents new strategic opportunities for organizations that reassess their missions and operations.

– Automate – factory automation!– Informate: Automated processes yield information

as a by-product.– Transformation (content!!!)


The view from the late 1980’s

• Successful application of IT will require changes in management and organizational structure.

• A major challenge for management in the 1990s will be to lead their organizations through the transformation necessary to prosper in the globally competitive environment.– Management

– Structure

– Strategy

– Technology

– Individuals & roles

Amy Trappey, IEEM, NTHU 10

The view after 1990s

• Time-ordered periods of development– The quantity era– The quality era– The Harmony era

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Quantity Vs. Quality

• Advance planning emphasis

• Mechanical technology

• Economic of Scale

• Hierarchical organizations

• Value from volume

• Technology islands

• Environmental exploitation

• Customer feedback emphasis

• Programmable control

• Economic of speed

• Team-based organization

• Value from performance

• Technology overlaps

• Environmental concern

Era of Quantity Era of Quality *creativity

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Quality Vs. Harmony

• Customer feedback emphasis

• Programmable control

• Economics of speed

• Team-based organization

• Value from performance

• Technology overlaps

• Environmental concern

Era of Quality

• Personalization emphasis

• Direct information access

• Economics of convenience (ubiquitous)

• Architectural organization

• Value from coherence

• Technology merger

• Environmental renewal

Era of Harmony

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The Key: Integration with intelligence

• The transition to harmony shifts the locus of value from individual products to integrated customization service.

• Each customer and supplier becomes a partner in value creation by participating in “design” at the “point of order” through interaction with optional offers.

• Business intelligence and smart decision support for virtual enterprise

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Questions We Like to Address• What are the details of the integration

process?

• How are enterprises integrating their internal processes? (internal)

• How are enterprises integrating with suppliers and customers? (external)

• What are the tools, technologies, methods that are used to achieve EI?

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Lecture Notes and Resources• URL http://www.ebc.nthu.edu.tw

• KM Online Courses 製商整合教材電子化企業整合

• Professor Amy Trappey’s office hour Wed. 14:00 – 17:00

• TA: Penny and Jimmy office hour Thur. 14:00 – 16:00

2011/9/14

2011/9/14amy trappey, ieem, nthu1 ieem 5352 e-enterprise integration introduction -- modern...

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