Expect Change

The Salvation Army of Lubbock2011 Annual Report

Mission Statement2

Our Year3

Our Vision5

One Life at a Time6

Summary of Services7

Christmas Assistance 20108

Red Shield Home Transitional Living program9

Financial Summary11

Leadership13

About The Salvation Army14

Table of Contents Mission Statement

Mission Statement2

Our Year3

Our Vision5

One Life at a Time6

Summary of Services7

Christmas Assistance 20108

Red Shield Home Transitional Living program9

Financial Summary11

Leadership13

About The Salvation Army14

The Salvation Army,

an international movement,

is an evangelical part of the

universal Christian Church.

Its message is based on the Bible.

Its ministry is motivated by

the love of God.

Its mission is to preach the

gospel of Jesus Christ and to

meet human needs in His

name without discrimination.

Mission Statement

Major Mike Morton

Dear Friends,

A society is best transformed when it is lifted from the bottom: when one elderly man is given warm shelter for the evening; when a struggling mother is offered support; or when a troubled youth receives key guidance at a critical moment.

Throughout the South Plains, The Salvation Army is helping transform communities one life at a time, leading as it serves. It’s a story as old as The Salvation Army itself. Older, in fact: Perhaps it started when a good man washed His friends’ feet.

Our spiritual heritage is a precious legacy. It is our primary engine of hope in our community’s constant struggle to rediscover and reinvent its own basic goodness. And The Salvation Army is in the middle of that struggle.

The Salvation Army’s twin missions of Christian ministry and social service support one another. Just like a bird, we soar only on the strength of both wings. Were we just a church, we would not be able to serve as many

people. Yet if we were just a social service organization, lives would not truly be transformed.

We are here to meet human needs. We are here to help transform society. And if we are here to lead, we lead best only when we serve most.

As we have seen so many times at moments of disaster and crisis, challenge often brings out the best in a community. This year our community has faced many challenges and we rose together to meet the need: from an apartment fire that left 60 families homeless to one of the worst wildfire seasons in state history.

The Salvation Army and Lubbock community worked together to feed firefighters, provide bottled water to first responders, provide new furniture to families, and clothes to those without. No matter the need, we have been there to answer the challenge. Families were fed and children were clothed because of the Lubbock community, who rose to meet the challenge.

Though our work usually begins with meeting immediate needs, it rarely ends there, because spiritual

2011 in Review

transformation is essential for lasting change. Central to our mission is holistic ministry- moving beyond the moment’s crisis to address deeper spiritual hunger.

A man or a woman- a boy or a girl- is a whole person. Our mission is always to the whole person; we don’t divide of categorize the individual. Redemption is spiritual, physical, emotional and intellectual. Real transformation must involve the whole person. That’s fundamental to who we are, and it works.

But don’t just take our word for it. Come see our mission in action seven days a week in our Comunity Soup Kitchen. Come see need and despair be transformed by hope and joy 365 days a year in our men’s, women’s and family shelter programs. These programs are just one more way we are working toward change in our community- one life at a time.

May God bless you.

Sincerely,

Major Mike Morton Corps Officer

Dear Friends,

In a world of constant change, The Salvation Army is a constant source of hope. When disaster strikes our community- or when the disaster is personal- those who are hungry or hurting find encouragement, renewal and a new beginning under the shield of The Salvation Army.

It is a privilege to be associated with The Salvation Army and to be part of the army behind the Army. To do its extraordinary work, The Salvation Army depends on the Lubbock community- ordinary people like you and me. When we are able to do that- adding our voice, our time and our resources to the mission- then every time The Salvation Army meets the needs of fellow citizens, you and I are right there with them.

Thank you for being there.

Lynn McClendon Advisory Board Chairwoman

Advisory BoardChairwoman

In 2011, The Salvation Army continued transforming lives as we offered high amounts of services to meet the increased need. This outreach included The Salvation Army’s first comprehensive transitional living program in Lubbock, the Red Shield Home.

2011

Goals This Year

We are humbled and touched by the Lubbock community’s continued support of The Salvation Army programs. Moreover, we thank you–our donors, volunteers, and advisory organization members–for helping make miracles possible with generous contributions of money, time, and energy.

Our goal is simple: We will continue to provide services with your support. Whether it’s a night of shelter, a hot meal, or a guiding hand, someone’s life will be changed.

We would never be able to tell you about all of them, but think of the addict who was rehabilitated and now counsels others on the road to recovery. Think of the family with nowhere to go that was taken in and cared for until they could get back on their feet. And think of the children who graduated from high school because The Salvation Army reached out a loving hand to them.

Imagine all the stories behind the numbers as you read this report, and you will see that it really has been a good year for our community.

In 2012, we will complete the third phase of the Red Shield Home with the addition of a transitional housing program. We will work to stabilize the growth in services we have achieved over the last two year in order to sustain this level of service in the future.

2012

Our long term goal is to focus on the transitional living needs of the Lubbock homeless community, while establishing The Salvation Army as a leading social service organization in Lubbock.

Beyond

One Life at a TimeSteven was freezing. He sat huddled around

sleeping bags and blankets under an overpass near downtown Lubbock. Steven had chosen not to go to The Salvation Army shelter that night because he didn’t want to give up his location, which completely protected from the wind making a prime location. So Steven tried to ignore the freezing temperatures and sleep.

When The Salvation Army canteen (mobile kitchen) stopped at his overpass

handing out hot coffee and chili (Survive the Night program), Steven took some gratefully, just hoping to warm up a bit. Major Mike Morton started talking with Steven; why would anyone want to stay out in this weather, he asked. Steven answered that he had been drunk the last time he stayed at The Salvation Army shelter and had to be asked to leave. In the below freezing weather, Major Morton made an important decision; Steven’s indiscretion was pardoned and he was invited to spend the night in a warm bed rather than under the overpass where his life was threatened by the uncommonly cold temperatures.

Steven broke into tears as he accepted Major Morton’s offer and climbed into the canteen to head to the shelter.

Steven wanted to stay past the three day emergency shelter limit, so he joined the transitional program and got a job as a Salvation Army bell ringer. In this position he received job training, warm clothing and a sack lunch in addition to breakfast and dinner at the community soup kitchen and accommodations at the shelter. He completed the full six weeks of work provided through The Salvation Army’s bell ringer work program and remained at the shelter through the new year.

Steven’s story is just one of many, but it highlights the incredible impact of the community’s financial contributions to the soup kitchen, shelter and red kettles and donation of time volunteering with the Survive the Night program. There are many stories like Steven’s.

Some have reached their happy ending, while others are still fighting. But they are not fighting alone. The Salvation Army is there fighting for those in need. One life at a time.

Total cases served (Duplicated)Total persons served Meals providedGrocery orders provided Lodgings providedHousing assistance providedClothing items distributed Furniture items distributedMedical orders providedEnergy assistance providedPersonal comfort kits providedToys distributedGifts distributed

Transportation orders provided Persons transported

Persons provided camp experienceTotal number of days provided

Interviews

Officers 265 Individuals visitedOthersLeague of Mercy 7,123 Individuals visited

Services to Individuals

Women’s MinistriesMen’s Fellowship ClubCorps Cadets (teens)Adventure Corps (young adult)Sunbeams (young children)Girl Guards (young girls)

Advisory BoardTotal volunteersTotal volunteer hoursGroups using facilities 322 No. attending sessions 73 Hours of facility useEmployees

Sunday schoolSunday morning worshipChildren’s worshipYouth spiritual developmentAdult spiritual developmentWeekday meetingsSeekers–adults Seekers–youthSpiritual Commitments

17,2415,857

75,1012,768

14,235262

9,132100

83225

8,64016,07237,083

266 305

114338

31,953

135

145177

COMPREHENSIVE ASSISTANCE

Transportation

Camp

Other

VISITATIONHours of Visitation

1,619442

3391120

2884,949

33,32110

210

2,2996,282

31286233

1,06179

382

SOCIAL ADJUSTMENT AND DEVELOPMENT

Group Activities

Administration

GROUP WORSHIPWorship and Witness

Toys distributed

Children provided gifts

Food boxes provided

Families served

Elderly provided care packages

Bellringers provided

temporary work

Total volunteers

Total volunteer hours

Christmas Assistance

14,620

3,655

1,537

1,700

1,833

130

4,127

12,937

Christmas of 2010 provided some added challenges for The Salvation Army of Lubbock. Twice as many families came to The Salvation Army requesting Christmas assistance. No family was turned away from The Salvation Army and thanks to the generosity of the Lubbock community no child in the Angel Tree program went without gifts.

In addition, The Salvation Army provided 1,537 food boxes to families in need at Christmas. These food boxes included fresh and frozen meats, fruits and vegetables, canned goods, bread, juice and tea.

As always, The Salvation Army’s bellringer work program provided 130 individuals with much needed jobs during a particularly tough time of the year. These individuals received minimum wage, job training, clothing and daily sack lunches during their employment.

Finally, The Salvation Army provided 1,833 care packages to shut ins and nursing home residents. These packages included cookies, socks, a stuffed animal, and bath products.

The Salvation Army saw an increase in the number of volunteers who came out to support the mission of The Salvation Army. We could not have accomplished our mission last Christmas without their help.

2010 Assistance

Red Shield Home

In 2011, The Salvation Army saw the Lubbock community increase in awareness of a lack of care for a significant portion of its homeless and margninally homeless populations. The Salvation Army is working to help solve this gap in the contiuum of care for these individuals.

As an expansion to The Salvation Army’s emergency shelter, which has been open in Lubbock since 1929, the Red Shield Home Transitional Living Program offers a three-tiered approach to eradicating cyclical homelessness.

After opening the Transitional Shelter, The Salvation Army will offer a total of 84 beds. In spring of 2012, The Salvation Army intends to begin the Transitional Housing program.

The Salvation Army will offer 118 total beds when all shelters are open.

Transitional Living Program

Emergency Shelter

TransitionalShelter

Transitional Housing

Step 1 Step 2 Step 3

Emergency Shelter

The Emergency Sheltering Program provides free emergency shelter and food to homeless men, women, and families 24-hours a day, 365 days a year, for up to three nights every 90 days. Shower and laundry facilities are offered to all clients as well as voicemail and postal box services. 29 beds are available.

Transitional Shelter

The Transitional Sheltering Program offers 55 beds for one to six months to help individuals and families work toward key objectives that allow them to become self-sufficient.

While in the program, families are provided with basic needs including shelter, food and clothing. Recipients of this program are often single parents who are trying to support two to three children.

Targeted objectives for this program include: gaining employment, securing child care, access to medical services, acquiring transportation, increasing job skills, financial literacy training, developing life skills, and access to community resources.

Transitional Housing

The Transitional Housing Program is a six month to two year program that provides housing and support services to individuals desiring to rise above poverty and to eliminate the constant threat of homelessness. The Transitional Housing Program will serve approximately six to nine families at any given time.

Program components include:

-Intake and Assessment

-Intensive Case Management

Services

-Transportation

-Education and Training

-Follow Up

-Collaboration with other agencies

In Spring 2011, The Salvation Army received a $150,000 pledge from United Supermarkets for renovations for housing facilities.

This program is expected to begin in early 2012 and offer 34 beds when facilities are completed.

2011 Financial ReportThe Salvation Army Lubbock, Texas Statement of Cash Transactions Fiscal Year Ended September 30, 2011

Salaries26%

Professional fees3%

Other program and general

expense59%

Payments to supervising

headquarters8%

Miscellaneous4%

Contributions51%

Donations in kind18%

Contributed services

5%

Special events1%

Allocated by federated fund8%

Government agency support

8%

Other revenue/internal support

2%Miscellaneous

7%

Revenue

Expense

Bequests

Your continuing interest and support may be expressed by remembering The Salvation Army in your will or through a wide variety of other giving opportunities. For further information and advice, consult your local Salvation Army officer or your attorney. Every day, in many ways, men and women engage in uncommon acts of generosity. Once the decision to make a gift is made, however, careful planning will ensure the most cost-effective result. Through consultation with your advisers and a Salvation Army representative, you can develop a strategy of charitable giving that works both to your advantage and for those helped by The Salvation Army. The Salvation Army offers document drafting assistance and trustee services providing investment management and administration.

Revenue

Public support received directly:

$1,264,692.89 Contributions$456,673.00 Donations in kind$113,995.48 Contributed services$14,680.00 Special events

Support received indirectly:$192,633.69 Allocated by federated fund$211,367.30 Fees/grants from government agencies$53,019.36 Other revenue/internal support

Miscellaneous support: $169,769.99

TOTAL SUPPORT AND REVENUE: $2,476,831.71

Expense

Program and supporting services:

$613,998.89 Staff compensation$63,438.84 Professional fees$1,383,931.71 Other program and general expense$176,429.91 Payments to supervising headquarters

Miscellaneous expense: $102,303.35

TOTAL EXPENSE: $2,340,102.70

$136,729.01 Excess of revenue over expenses

Patricia BeckCommunity Volunteer

Kay BrownCommunity Volunteer

Pat CampbellGeneral CounselTexas Tech University

Patty ChambersRealtor - Retired

Covar DabeziesCommunity Volunteer

Linda EdwardsCommunity Volunteer

Danny EspinosaArchitectAccessibility ComplianceServices

Ken FieldComptroller - RetiredGreat Plains Distributors

Dave FreriksSecret Service - Reitred

Chip GilmourOfficerLubbock National Bank

Erin HarrigerCommunity Volunteer

Robert LawlessRetiredTexas Tech University

Sheryl LawrenceDental Hygienist

Larry LoweInvestments

Lynn McClendonCommunity Volunteer

Tom NealPhysician

Cathy PorterCommunity Volunteer

Alton RyanReitredTexas Instruments

Marsha SharpAssociate Athletic DirectorTexas Tech University

Carl TepperMcDougal Land Co.

Keith WisemanPastor - RetiredFirst United Methodist

Leadership

Regular members Emeritus members

Coffee ConnerInsurance AgentMass Mutual

Ralph JumperRetiredPlan-Ex Corp

Joy LambertBank Vice President -Retired

Tom ReynoldsMilitary Chaplain -Retired

Robert Taylor, Jr.CEOUnited Supermarkets

Life members

Denver SamplesPrincipal - Retired

About The Salvation Army

About The Salvation Army

“Doing The Most Good.” In these four words, our mission – to feed, to clothe, to comfort, to care. To rebuild broken homes and broken lives. By walking with the addicted, we can lead them to recovery. In fighting hunger and poverty, we can feed and nurture the spirit. And, in living and sharing the Christian Gospel by meeting tangible needs, we give the world a lasting display of the love behind our beliefs.

The Salvation Army operates 7,821 centers in communities across the United States. These include food distribution, disaster relief, rehabilitation centers, anti-human trafficking efforts, and a wealth of children’s programs. Our work is funded through kettle donations, corporate contributions, and the sale of goods donated to our Salvation Army Family Stores. Eighty-two cents of every dollar we spend supports our various misions across the country. We are a tax- exempt 501(c)(3) organization, and contributions are deductible for Federal Income Tax Purposes to the extent permitted under Section 170(b)(2) for corporations.

An international movement, The Salvation Army is an evangelical arm of the universal Christian Church. Our message is based on the Bible, and our ministry is motivated by the love of God. We preach the Gospel of Jesus Christ and meet human needs in His name without discrimination.

The Salvation Army is a United Way community partner.

The Salvation Army of Lubbock1111 16th Street Lubbock, Texas 79401

(806)765-9434www.salvationarmylubbock.org