2011 adecco salary guide malaysia
TRANSCRIPT
2011 Adecco Salary Guide,Malaysia
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Contents Part1:SalariesForAdministration&OfficeSupport PositionsAcrossAllSectors/Industries04 Administration&OfficeSupport 04 OfficeSupport 04 Secretarial 04 Accounting&Finance 05 HumanResources 05 Sales&CustomerService 06 Marketing 06 Logistics
Part2:SalariesForIndustry-SpecificPositions
07 Engineering&Technical08 Hospitality&Retail10 InformationTechnology12 Medical&Science14 Banking
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Welcome to the 2011 Adecco Salary Guide – a comprehensive overview ofupdated salary information and job descriptions across key sectors andindustriesinMalaysia.
2010wasaninterestingyearfrombothanemployerandemployeeperspective.From theeconomicchallengesof2009, theMalaysianeconomyreboundedwellin2010,withcompaniesagainlookingtohirethebesttalenttoensuretheircompetitiveness.Acrossmanysectors,thisgrowthbroughtwithithighersalarydemandsfromjobseekers,especiallyinareassuchasITandpharmaceuticals,wheregrowthwasparticularlyevident.However,insomeareas,thiseconomicturnaroundalsoresultedinlabourshortages.
Jobgrowthhasbeenstronginthefirstquarterof2011inMalaysiaandwewilllikelycontinuetoseefiercecompetitionfromorganisationsseekingtoidentifythebesttalent.Everycompanywantstohireandretainthebestpeople–andtoeffectivelydothis,theyneedtoofferattractivesalaryandbenefitpackages.Therealityformanyorganisationsisthattheyaregoingtoneedtobehighlycreativeinhowtheyidentifyandretaintoptalent.In2011,AdeccoMalaysiawillcontinuetoplayitsindustryleadershiprolebyconsultingwithcompaniesandorganisationaldecisionmakersastohowtheirtalentbasecanbestructured,andthestepsneededtoachieveworkforceoptimisation.
This guide covers many specific job titles across various industry sectors.However,ifyouarelookingforsalarydatathatmaynotbecovered,thenpleasedoconnectwithyourAdeccocontactwhowillbepleasedtosupportyou.
Ipersonallyhopethatthis2011AdeccoSalaryGuide,Malaysia,willbeofgreatbenefittoyouandyourcolleagues.
LynneNgRegionalDirectorAdeccoSouthEastAsia
Welcome to the 2011 Adecco Salary Guide, Malaysia
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
OfficeSupportAdministration/OfficeManager
ReportstotheDirectororGeneralManager.Responsibleforofficeadministration&managementandformulatesadministrativepolicies.Sourcesforandnegotiateswithvendors.
Diploma/Degree 5-8 6000 12000
AdministrationAssistant/Executive
Supportsthegeneraladministrativefunction. SPM/Diploma 1-5 1600 2800
DataSpecialist Dataanalysis,dataminingandpreparationofreport.ProficientinadvancedExcelskills(Macros,V-Lookup,pivottablesetc).
Diploma/Degree 3-5 3000 5000
Receptionist Attendstocalls,visitors,mailingandgeneraladministrativesupport.ReportstotheOfficeManagerorHRManager.Excellentcommunicationskillsandhighlypresentable.
SPM/Diploma 3-10 1600 3000
Driver(goods/products)
Drivesvan/smalllorry.AbletospeakandwriteEnglish. Secondaryeducation.ClassDLicenserequired.
1 1600 3000
SecretarialPersonalAssistant Supportstopmanagement(sometimesC-Suitelevel).Managesfull
secretarialandadministrativefunctionforanexecutive.Maysupervisejuniorsecretariesoroverseeagroupofadministrativeassistants.Excellentcoordinationandcommunicationskills.
Diploma/Degree 10-15 8000 15000
Executive/SeniorSecretary
SupportsHeadsofDepartment,Directors,GeneralManageretc.Overseescalendar/travelmanagement,preparespresentationmaterialsandcoordinatesmeetings.Excellentcommunicationskills.
Diploma/Degree/SecretarialCertificate
5-8 5000 8000
Secretary/DepartmentSecretary
SupportsagroupofManagers/Department.Coordinatesmeetings,travelandcalendarmanagement,generaladministrativesupport.
Diploma/Degree/SecretarialCertificate
3-5 3000 5000
Accounting&FinanceFinanceManager Responsibleforstrategicfinancialmanagement.Establishesfinancial
policiesandactsasanadvisorytomanagementonbusinessoperations.
DegreewithCPA 8-10 10000 15000
Accountant Responsibleforfullsetofaccountsandconsolidationofreports(management,financialreports).Supervisoryexperienceisoftenrequired.
Degree/ACCAII 3-5 7000 8000
AccountsExecutive Responsibleforfullsetofaccounts(eitherAP,AR,GL).Preparesfinancialreports.
LCCI/Diploma 2-4 2300 3500
AccountsAssistant Performstransactionalaccountingfunctionandgeneraladministrativeduties.
LCCI/Diploma 0-2 1800 2300
PayrollAssistant Preparessalarycalculations,dataentryandsubmissionofstatutorycontributions.
SPM/Diploma 1-3 1800 2500
InternalAuditor ReportstotheFinancialController/FinanceDirector/AuditManager.Performsinternalaudit/ensurescomplianceandprocessesareinorder.Preparesauditreports.
Degree/CIA 5-10 7000 8000
CreditControlManager
ReportstotheFinanceDirector.Performscreditchecks,preparescreditreportsandmaysuperviseateamofaccountsassistants.
Degree 3-5 5000 7000
FinancialAnalyst Responsibleforanalysingfinancialdataandmakingstrategicbusinessrecommendations.
Degree/CPAholder 3-5 5000 7000
PricingAnalyst Performspricingactivitiesandimplementspricingpolicies.Compilesdataforbusinessanalysisuse.ProficientinadvancedExcel(Macro).
Diploma/Degree 2-5 3000 5000
Administration & Office Support
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
HumanResources
AssistantHRManager/HRManager
ResponsiblefortheplanningandcontrolofthefullspectrumofHRduties-thatincludesrecruitment,trainingandlabourrelationsetc.Likelytohavesupervisoryexperience.
Diploma/Degree 5-10 5000 10000
Compensation&BenefitsManager
Responsiblefortheoverallcompensation&benefitsstructureforanorganisation.WilllikelyworkcloselywiththeHRManager.
DegreewithSpecialistDiplomaincompensation&benefits
5-10 6000 10000
SeniorHRExecutive ReportstotheHRManagerandsupportswiththefullspectrumofHRfunctionsthatwilllikelyincluderecruitment,compensation&benefits,trainingandpayrolladministration.
Diploma/Degree 3-5 3000 5000
HRAssistant ProvidesadministrativesupporttotheHRdepartment.MayreporttotheHRExecutiveorHRManager.
Diploma/Degree 1-3 1800 2500
TrainingManager Responsibleforthetraining&developmentfunctionwithinanorganisationandforformulatingtrainingprogrammesthatwillsupporttalentretention.Hasexperienceinconductingtrainingprogrammesandpossessessupervisoryexperience.
DegreewithSpecialistDiplomaintraining&development
5-10 5000 10000
TrainingExecutive SupportstheTrainingManagerandisresponsibleforthecoordinationoftrainingcourses.Identifiesandrecommendstrainingcourses.Monitorsandimplementstrainingactivities.
DiplomainHR(training&development)
2-4 2500 4000
In-houseRecruiter Conductsstaffingandrecruitmentactivitiesandworkscloselywithstaffingpartners.Workscloselywithdepartmentmanagerstostrategiseonrecruitmentrequirementsandtoensurethattalentattractionneedsaremet.
DegreeinHR 5-8 5000 10000
Sales&CustomerService
SalesManager Developsthesalesplantomeetspecificsalestargets.Implementssalesstrategiesasrequired.Overseesthesalesteamandensuresthatall‘sellingtools’areinplace.
Diploma/Degree 4-6 4000 6000
SeniorSalesExecutive SupportstheSalesManagerinexecutionoftheirduties.Dutiesincludeprospecting,preparationofproposals,presentationsandbusinessdevelopmentplanning.
Diploma/Degree 2-4 2000 4000
KeyAccountManager Responsibleforoverallbusinessdevelopmentwithkeycompanyclients.Maintainsandbuildscloserelationshipswithkeystakeholdersandensureshighlevelsofcustomerservice.
Diploma/Degree 4-5 3000 5000
CustomerServiceManager
Managesateamofcustomerservicepersonnel.Developscustomerservicingandretentionprogrammesandworkscloselywithkeycompanydepartments.
Diploma/Degree 4-6 4000 6000
CustomerServiceExecutive
Handlesenquiriesandprovidestimelyfeedback.Alsoinvolvedinpreandpostsalessupport.SupportstheCustomerServiceManagerasrequired.
SPM/Diploma/Degree 0-2 1800 2800
SalesCoordinator Providesfullsalescoordinationsupportforthesalesteam,whichmayincludeclientprospecting,datainputandpreparationofsalesreports.NeedstobeproficientinExcel.
Diploma/Degree 2-3 2000 3000
Telemarketer Marketscompany’sservicestoprospectsandexistingclientsbytelephone.Strongcommunicationskillsrequired.
SPM/Diploma 1-2 1600 2500
CallCentreOfficer Providesinformationtocustomersviatelephone.Thismaybesales,serviceorinformationrelatedandmaybein-boundorout-bound.Providescustomerswithfriendlyandprofessionalcommunication.Mayinvolveshiftwork.
SPM/Diploma 1-2 1800 2500
InsideSalesSupportRepresentative
Maintainsclosecontactwithcurrent/existingclientsforcontractrenewals/newbusinessrequirements.Excellentcommunicationskillsrequired.
SPM/Diploma 2 2000 3000
Administration & Office Support
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
MarketingMarketingManager Overseesstrategicmarketingplanning(advertising,PR,promotions
etc).Isinvolvedinthebudgetingprocessandworkscloselywithseniormanagementandbusinessunitmanagers.
Degree 5-8 6000 8000
MarketingExecutive/Specialist
SupportstheMarketingManagerandisinvolvedinthedevelopmentandexecutionofmarketingandpromotionalactivities.Conductsmarketsurveysandreportsasrequired.
Diploma/Degree 2-4 3000 5000
MarketingCoordinator/Assistant
SupportstheMarketingDepartmentwiththecoordinationanddevelopmentofreports.Mayalsoberequiredtoperformmarketingadministrativeduties.
Diploma 1-3 1800 3000
PRManager Conceptualisesandcraftsnewsreleasesandmediainformation.Isinvolvedinproductlaunchesandspecialevents.Responsibleforsocialmediacampaignsandinitiatives.Isinvolvedinallaspectsofhowacompanyisperceivedexternally.
Degree 5-8 5000 7000
PRExecutive SupportsthePRManagerinthehandlingofmediarelations.Follows-upwithmediaenquiriesandensuresclearandopencommunicationatalltimes.
Diploma/Degree 2-4 3000 4000
PRCoordinator/Assistant SupportsthePRDepartmentwithcoordinationofPRactivities,assistsinthepreparationofPRmaterials,reportsandotherdutiesasrequired.
Diploma 1-3 2000 3000
LogisticsWarehouseManager Plansandmanagesthestorageandretrievalprocess.Managesall
aspectsofwarehouseoperations.Diploma/Degree 5-8 5000 7000
WarehouseSupervisor Superviseswarehousestaff.Ensuresproperhumanresourcesutilisationanddeployment.Responsibleforinventorymanagementandotherassociatedactivities.
SPM/Diploma 3-5 3000 4000
Warehouse/StoreAssistant
Handlesbasicwarehouseoperations,includingreceiving,packing,checkingandstoringofgoods.
PMR/SPM 1-3 1600 2500
SupplyChainManager Responsibleforsupplierrelationshipmanagement,materialsplanningandprocurement.Developspoliciesandmaterialcontrolsystemstoreducecostsandstreamlineprocedures.
Diploma/Degree 5-8 6000 9000
SupplyChainExecutive Managestheorderfulfillmentprocess.Handlesforecasting,purchasing,deliverycoordination&managementandinventory.
Diploma/Degree 3-5 2500 4500
LogisticsAssistant Assistsinbasicwarehouseoperations-thatincludespacking,unpackingandbasicpaperwork.
SPM/Diploma 1-3 1800 2500
LogisticsSupervisor Supervisesthelogisticsteamtoexecuteshippingandfreightoperations.Reviewseffectivenessofoperatingprocedures,maintenance,spaceutilisationandprotectionofequipment.
SPM/Diploma 3-5 3000 4000
ShippingExecutive Attendstocustomerfreightbookings/reservationswithcarriers,trucking,haulageandwarehousingarrangements.Preparesweeklyandmonthlyshipmentsummaryreports.Preparesshippinginvoicesandmonthlystatements.
SPM/Diploma/Degree
3-5 3000 4000
ShippingCoordinator/Assistant
Processesandhandlesallimportandexportshippingdocumentations.Coordinateswithfreightforwardersandagentsforcouriershipmentanddailytransportarrangements.Follows-uponthestatusofshipments.
SPM/Diploma 1-3 2000 2800
ProcurementSpecialist Interfaceswithcontractmanufacturersfordemand/orderrequirements.NegotiateswithvendorsforpricingandserviceKPIs.
Diploma/Degree 3-5 3500 5000
OrderFulfillmentRepresentative
Maintainscustomerrelationshipsbysupportingthefulfillmentprocessandensuringcustomersatisfaction.
Diploma/Degree 3-5 2500 4000
Administration & Office Support
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
EquipmentEngineer Plans,organisesandmanagesequipmentinstallation.Upkeepsandenhancesequipmentwithinthemanufacturingindustry.
DegreeinEngineering 2-4 3000 4000
Drafter Draftsmechanical,electricalorarchitecturalpartsorcomponentsusingappropriatesoftware.
Diploma/DegreeinEngineering
2-5 2600 3500
MechanicalDesigner/DesignEngineer
DesignsmechanicalpartsorcomponentsusingPro-Engineer/Unigraphics/Solidworks/Catiasoftware.Involvementfromdesignthroughtoconceptualisation,developmenttomassproductionandqualitycontrol.
Diploma/DegreeinMechanicalEngineering
2-5 2800 4000
SalesEngineer Responsibleforaccountservicing,businessdevelopmentandmeetingspecifiedsalestargets.
Diploma/DegreeinEngineering
2-5 2600 3500
ServiceEngineer Supportspost-salesserviceandprovidesservicing,maintenanceofequipmentandinstrumentsatclients'sites(localandinternational).
Diploma/DegreeinEngineering
2-5 2600 3800
FieldApplicationsEngineer
Providespre-salessupportinbidding,customisedsolutionsandproductdevelopmentcoordinationbetweencustomerR&Dandin-housesalesteams.
Diploma/DegreeinEngineering
2-5 2600 3500
Electrical/ElectronicsDesignEngineer
Undertakeselectricaldesignandproductdevelopmentforelectricalaspects,e.g.electricalschematicdesign&testing,embeddedfirmwareandmicrocontrollerdesigns.
DegreeinElectrical/ElectronicsEngineering
2-5 2800 4500
EnvironmentHealth&SafetyEngineer
EnsuresfirepreventionandsafetypracticesinaccordancewithFactoriesandFireSafetyActs.FacilitatessitecompliancewithMalaysiaEHSrequirements.ImplementsEHSpoliciesandcompliance.
DegreeinEngineering 5-7 4500 7000
IndustrialEngineer Plansfactorylayouts,monitorsandconductscapacityplanningforequipmentandprocesses.Establishesmanufacturingcycletimesfornewprocesses.
DegreeinIndustrial/ManufacturingEngineering
2-5 3000 5000
Assistant/AssociateEngineer/EngineeringAssistant
PerformssupportroleinR&Dandproduction/maintenance. Diploma/DegreeinEngineering
2-5 2600 3600
Technician/TechnicalSpecialist
PerformstechnicalsupportroleinR&Dandproduction/maintenance. Diploma/DegreeinEngineering
2-5 2600 4000
QualityAssuranceAssistantEngineer
Assuresqualityforincomingormanufacturedparts/components/modules.Maintainsappropriatequalityassurancesystemsandcertification.
Diploma/DegreeinEngineeringorQualityAssuranceManagement
2-5 2500 3800
ProjectManager(EPC) Projectmanagementfromengineering,procurementandconstructiontocommissioningoffacilities/plant.Establishesschedulesfortenders,projectbudgetsandmonitorsprocurementandsub-contractors.Workscloselywithconstructionteamstoensurealldesignworksconformtospecifications.
DegreeinEngineering 8-15 6500 13500
ConstructionManager(EPC)
Monitorsday-to-dayactivitiesintheconstructionofindustrialplants/projects.Ensuresthatworkiscarriedoutasperplansandspecifications.Controlsandhandlesallsub-contractorsfrompilingtoarchitecturalfinishes.
DegreeinEngineering 8-15 9000 15000
PipingSupervisor Responsibleforpipingschedulesanderection/inspectionofpipingwork.UpdatesengineeringP&IDdrawingsandpipinglayouts.Overseestheworkofsub-contractors.
Diploma/DegreeinEngineering
5-10 5000 8000
Electrical&InstrumentationEngineer
Responsibleforallinstallation,commissioningandtroubleshootingofplantinstruments&controls.Upgradesplantreliability,efficiency,safetyandoperationsasrequired.
DegreeinElectricalEngineering
2-5 2600 4000
MechanicalEngineer Plans,coordinatesandimplementsplantequipment&instrumentmaintenance.Upgradesplantreliability,efficiency,safetyandoperationsasrequired.
DegreeinMechanicalEngineering
2-5 2600 4000
Civil&StructuralEngineer
DesignssteelstructuresusingSTAAD-Pro.Preparesandevaluatestenderpackages.
DegreeinCivilEngineering
5-10 7000 13000
QuantitySurveyor Responsibleforcostcontrol/estimationofprojectsandworkscloselywithprocurementonbudgeting.
Diploma/DegreeinQuantitySurveyEngineering
2-5 2600 4500
ProcessEngineer(Chemical)
Responsibleforallengineeringprocessdesign,developmentandexecutionofsiteengineeringprojects.Controlsandmanagesquality,budgets&projectscheduling.ParticipatesinHAZOPriskassessments,qualificationandvalidationactivities.
DegreeinChemical/MechanicalEngineering
5-10 5000 12000
Engineering & Technical
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Hospitality & Retail
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
AccountManager Responsiblefortheaccountservicingteam.Developsnewbusinessopportunities.Activelyinvolvedinproposalwritingandpresentations.
Diploma/Degree 5+with2+supervisoryexperience
4500 6500
AccountExecutive WorksonkeyaccountsandsupportstheAccountManager.Assistswithpreparationofproposalsandpresentations.
Diploma 2+ 2500 4000
MerchandisingManager Leadsateamofbuyersandisresponsibleforsourcingofproductranges.Understandsandanalysesmarketperformance.Allocatesbudgettorespectivedepartmentbuyers.
Diploma/Degree 5+with2+supervisoryexperience
5000 7000
MerchandisingAssistant Supportsbuyersinmerchandiseplanning,merchandiseperformanceanalysisandinventoryreports.
Diploma 2+ 2500 3500
CounterManager Responsibleforsmoothoperationsandprofitabilityofretailcounters.Manages,motivatesandtrainsbeautyadvisors.
SPM 5+with2+supervisoryexperience
2000 3500
BeautyTrainer Developsandconductstrainingsessionsforbeautyadvisors.Analysesmarkettrendstoimproveandupdatetrainingmaterialsandtechniques.
DiplomainBeautyTherapyorMake-upArtistry
5+ 3000 5000
BeautyAdvisor Performspreliminaryskindiagnosisandprovidescustomerserviceinproductselection.Assistsincounteroperationsandupdatessalesrecords.
N/A 0-1 900 1800
Make-upArtist Demonstratescosmeticproductapplicationandmake-uptechniques.Assistsincounteroperationsandupdatessalesrecords.Performsmake-overswhenrequired.
DiplomainMake-upArtistry
1+ 2000 3000
Logistics/WarehouseAssistant Categorisesandcataloguesproductsranges.Managesincomingandoutgoingstocktransfers.Updatesinventorysystemandperformsquality/inventorychecks.
SPM/STPM/Certificates
1+ 2000 2500
CustomerService/RelationsManager
Handlesenquiriesandfeedbackfromcustomers.Implementsloyaltyprogrammestoencouragecustomerretention.
Diploma/Degree 5+with2+supervisoryexperience
5000 6500
Marketing/BrandManager Identifies,develops,andevaluatesmarketingstrategyanddirection.Consultswithproductdevelopmentpersonnelonproductspecifications.Workswithmarketingpartnersandagenciestoformulateandleadmarketingactivitiesandpoliciestopromoteproductsandservices.Handlesbudgetingandallocationofresources.MeasuresandanalysesROI.
Diploma/DegreeinMarketingorrelevantbusinessdiscipline
5+ 5000 7000
Marketing/BrandCoordinator Assistsinadvertising,media,eventscoordinationandliaisonwithagencies.Providesadministrativesupporttothemarketingteam.
Diploma/DegreeinMarketingorrelevantbusinessdiscipline
0-3 2000 3500
RetailOperationsManager Overseesentireretailchanneloperationsthatincludeinventory,storeplanningandmaintenance,businessdevelopment,talentplanning,traininganddevelopmentandfinancialreporting.
Diploma/DegreeinMarketingorrelevantbusinessdiscipline
5+inasupervisoryroleinretailoperations
4000 5500
StoreManager Overseesretailoperations,inventorycontrol,training&development,salesgeneration,talentplanning,visualmerchandisingandstoremaintenance.
SPM 3+inasupervisoryroleinretailoperations
2000 3500
RetailCoordinator Providesadministrativesupportforretailchannels.Updatesandperformsbasicanalysisforsalesandmarkettrends.Conductsinventorychecks.Assistsinretailstaffmanagement.
SPM/STPM/Certificates
1+inasupervisoryroleinretailoperations
2500 3000
Promoter/RetailAssistant Performsfrontlinesalesandcustomerserviceduties. N/A 0-1 800 1300
DisplayArtist Maintainsandupdatesmarketingcollateralsinretailstorestomaximisesalesandinaccordancewithbrandingguidelines.
DiplomainVisualMerchandisingorequivalent
0-1 2000 2800
Buyer Analysesmarkettrendsformerchandise.Sourcesforsuppliers,negotiatesandpurchasesmaterialsorparts.
Diploma/Degree 0-1 2000 2800
Food&Beverage(F&B)OperationsManager
ResponsibleforoveralloperationsandcoordinationofF&Bactivities.Analysesandmanagescosting,budgetingandallocationofresourceswithinthechannel.ReviewsF&Bmenuandimprovescustomerservicestandards.Implementstrainingprogrammes.
Diploma/DegreeinHospitalityorequivalent
5+inasupervisoryroleinF&Boperations
4000 8000
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
LoungeManager(forVIPs) Monitorsexpenditureandrevenue.Ensureshighcustomerservicelevels.Attendstocustomers’feedbackandresolvesanyconflict.Ensuresfacilitiesmaintenanceandisinvolvedintalentplanning.
Diploma/DegreeinHospitalityorequivalent
5+inasupervisoryroleincustomerservice
3000 4000
RestaurantManager Responsibleforrestaurantoperations.Managesinventorysupplies.Liaiseswithsuppliersandvendors.Isinvolvedintalentplanning.Ensureshighcustomerservicelevelsandhandlesreportingtomanagement.
N/A 1-2inasupervisoryroleinF&Boperations
2500 4000
BanquetOperationsManager Overseesthescheduleofallbanquetactivitiesandensuressmoothoperations.Supervisionofemployees,facilitiesmanagementandF&Bproductqualitymanagement.Monitorsandcontrolsdepartmentalexpenditureandassistsinpreparationoftheannualbudget.
Diploma/DegreeinHospitalityorequivalent
5inasupervisoryroleinF&Boperations
3500 5000
Captain Responsibleforrestaurantoperations.Managesinventorysupplies.Liaiseswithsuppliersandvendors.Isinvolvedintalentplanning.Ensureshighcustomerservicelevels.Somereportinganddocumentationrequired.
N/A 2+ 1500 2500
Hostess Welcomesandusherscustomers.Handlesreservationsandallocationoftables.AssistsinF&Bordertakingsandincashieringtransactions.
N/A 0-1 800 1500
KitchenAssistant Assistsinfoodpreparation. N/A N/A 800 1300
Steward Assistsinkitchenutensilsandcutlerymaintenance. N/A N/A 700 1000
CorporateSalesManager Responsibleforsellingfunctionroomevents,guestroomsandotherhospitalityservicestocorporateclients.
Diploma/Degree 5+with2+supervisoryexperience
5000 7000
BanquetSalesManager Responsibleforthesellingofbanquetroomeventsandotherhospitalityservices.
Diploma/Degree 5+with2+supervisoryexperience
3000 6000
FrontOffice/DeskManager Leadsateamoffrontofficeexecutives.Overseescoordinationofreservationsandroomassignments.Providescustomisedservicesforclients.Implementstrainingprogrammesandensureshighcustomerservicelevels.
Diploma/DegreeinHospitalityorequivalent
5+with2+supervisoryexperience
3500 5500
Receptionist/Concierge Handlestelephoneenquiriesandthecoordinationofreservationsandroomassignments.Performscashieringtransactions.
N/A 0-1 800 1500
BellHop/Butler Handlesguestenquiries.Assistsintransportationofluggageandbelongingstoguestrooms.
N/A 0-1 700 1000
BusinessCentreManager Overseesbusinesscentreoperations-thatincludetalentplanningandsaleswithinthebusinesscentre.Preparesandanalysesmanagementreportingasrequired.
Diploma/DegreeinHospitalityorequivalent
5+with2+supervisoryexperience
3000 4300
HousekeepingManager/Supervisor
Overseeshousekeepingoperations-thatincludetalentplanning,inventorycontrolandbudgeting.Attendstoguestrequestsandtakescorrectiveactionwhennecessary.
Diploma/DegreeinHospitalityorequivalent
5+with2+supervisoryexperience
3000 4000
Housekeeper Responsibleforcleanlinessandmaintenanceofhotelfacilities-thatincludeguestrooms.
N/A N/A 800 1300
FacilitiesMaintenanceManager
Responsibleformaintenanceofallfacilities.Ensuresthatsafetymeasuresandproceduresareadheredto.Liaiseswithsuppliersandvendors.Preparesoccurrenceandcostingreports.Monitorsdepartmentalexpenditure.
DiplomainFacilitiesManagement,Hospitalityorequivalent
5+with2+supervisoryexperience
4000 5000
Hospitality & Retail
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
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Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
ITDirector Overallresponsibilityforplanning,budgeting,executingandrunningtheIToperationsforanorganisation.ReportseithertotheCIO/COO/CFOorCEO.
Master'sinBusinessManagement,DegreeinEngineeringorComputerScience
15-20 15000 20000
ProjectDirector Overallresponsibilityforplanning,budgetinganddeliveringprojects.Overseesprojectmanagerswhoassistindeliveringprojects.ReportstotheCIOorHeadofIT.
Master'sinBusinessManagement,DegreeinEngineeringorComputerScience/IT
15-25 13000 18000
RegionalSalesManager
Drivesanddeliverssalesforanorganisation.Managementofthesalesprocessandsalesexecutives.ReportstotheRegionalSalesDirector.
Master'sinBusinessManagement,DegreeinEngineeringorComputerScience/IT
10-15 9500 17000
ServiceDeliveryManager
Managesanddeliversservicesforclientsasperservicelevelagreementsforparticularprojects.ReportstotheServiceDeliveryDirector.
Master'sinBusinessManagement,DegreeinEngineeringorComputerScience/IT
8-15 8500 16000
Strategic/MajorAccountsManager
Singlepointofcontactforallmatterspertainingtostrategyandoperations,inadditiontoservicelevelagreements.ReportstotheStrategicAccountsDirectorwhooverseesmorethanoneaccount.
Master'sinBusinessManagement,DegreeinEngineeringforComputerScience/IT
10-18 8500 18000
ProductMarketingManager
Responsibleforgatheringmarketintelligence,deliveringmarketingplanstoincreasemarketawarenessandpenetrationoftheorganisation'sproducts.ReportstotheMarketingorSalesDirector.
Master'sinBusinessAdministration/Degree
10-18 10000 15000
Sales/ChannelSalesAccountManager
Responsiblefordrivingthesalesofproductsorservicesbymanagingrelationshipswithlargepartnerswhoareabletoprovidemarketing,logisticsandknowledgeforlocalmarkets.ReportstotheSalesorChannelSalesDirector.
Master'sinBusinessAdministration/Degree
10-18 8000 14000
MIS/ITManager ManagestheoveralloperationsforITwithintheorganisationforaspecificlocationorcountry.ReportstotheCIOorHeadofIT.
Master'sinScience/DegreeinComputerScience/IT
10-18 8500 13000
ApplicationProjectManager(ERP)
Managesoneormoreapplicationprojectsfromthedesignphasethroughtodeliveryperend-userspecifications.ReportstotheProjectDirectororHeadofIT.
Master'sinScience/Bachelor'sDegreeinComputerScience/ITandPMPCertified
8-12 8000 14000
InfrastructureProjectManager
Managesoneormoreinfrastructurerelatedprojectsfromdesignphasethroughtoroll-out.ReportstotheDirectorofInfrastructureorHeadofIT.
Master'sinScience/Bachelor'sDegreeinComputerScience/ITandPMPCertified
8-12 8000 14000
ITSecurityManager
DesignsandoperatestheITsecurityinfrastructureforanorganisation.Responsibleforcreatingandadministeringsecuritypoliciesandmanagingcorporatefirewalls,DMZserversaswellasprovidinganti-virussolutions.ReportstotheDirectorofInfrastructureorHeadofIT.
Master'sinScience/DegreeinComputerScience/IT
8-12 12000 16000
NetworkEngineer
Designsandoperatesthenetworkinfrastructureforanorganisation.Responsiblefor100%uptimeofallnetworks.ReportstotheNetworkorITManager.
DegreeinComputerScience/IT 5-8 5000 8500
NetworkSupportEngineer
Responsibleforoperatingthenetworkinfrastructureforanorganisationandforuptimeofallnetworks.ReportstotheNetworkorITManager.
DegreeinComputerScience/IT 4-6 3000 5000
SystemsEngineer
PartoftheITteam,responsibleforoperatingtheWindowsandUNIXServersinthedatacentre.Responsibleforthe100%uptimefortheseserversanditsrelatedapplications.ReportstotheInfrastructureManagerorITManager.
DegreeinComputerScience/IT 5-7 3500 6500
NetworkAdministrator
Responsibleforoperatingthenetworkinfrastructureforanorganisationanduptimeofallnetworks.ReportstotheNetworkorITManager.
DegreeinComputerScience/IT 4-6 4000 6500
WintelSystemsAdministrator
PartoftheITteam,responsibleforoperatingtheWindowsServersinthedatacentre.Responsibleforthe100%uptimefortheWindowsServersandrelatedapplications.ReportstotheInfrastructureManager.
DegreeinComputerScience/IT 4-7 3500 5500
UNIXAdministrator
ResponsibleforoperatingtheUNIXServersindatacentres,100%uptimefortheUNIXServersandrelatedapplications.ReportstotheInfrastructureManagerorITManager.
DegreeinComputerScience/IT 4-8 4000 7000
DatabaseAdministrator
ResponsibleforoperatingDatabaseServers-Oracle/SQLServer/DB2/Sybaseindatacentresandfor100%uptimefortheseserversandrelatedapplications.ReportstotheInfrastructureorITManager.
DegreeinComputerScience/IT 5-8 4500 8500
SystemsAnalyst Responsibleforworkingwithenduserstounderstandrequirements,designoffunctionalspecificationsanddataflowdiagrams,codedevelopment,testinganddeliveryofsoftwareapplications.ReportstoaProjectManager.
DegreeinComputerScience/IT 5-8 4500 6500
Information Technology
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
11
,
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
AnalystProgrammer
Responsiblefordesignoffunctionalspecificationsanddataflowdiagrams,codedevelopment,testinganddeliveryofsoftwareapplications.ReportstotheApplicationProjectManager.
DegreeinComputerScience/IT 4-6 3500 5000
SoftwareEngineer
Responsiblefordesignofdataflowdiagrams,codedevelopment,testinganddeliveryofsoftwareapplications.ReportstotheApplicationProjectManager.
DegreeinComputerScience/IT 3-5 3500 5500
Programmer Responsibleforcodedevelopment,testinganddeliveryofsoftwareapplications.ReportstotheSystemsAnalystorProjectManager.
DegreeinComputerScience/ITorDiplomainIT
2-4 2800 4000
WebDesigner Responsibleforthedesignanddevelopmentoftheuserinterfacefortheinternet/intranetrelatedwebpages.ReportstotheWebDeveloperorProjectManager.
DegreeinComputerScience/ITorDiplomainIT
2-4 3000 5000
HelpdeskAnalyst
Responsibleforperforminglevel1-basicITtroubleshootingservices.InvolvedincreatingticketsfortrackingITissuesandescalationofissuestolevel2teamsifissuesremainunresolved.ReportstotheHelpdeskManager,whoisresponsibleforoverseeingallhelpdeskanalysts.
DegreeinComputerScience/ITorDiplomainIT
2-4 2800 4000
Information Technology
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
12
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
Medical
MedicalDirector Providessupporttosalesandmarketingactivities.Overseespharmacovigilence,regulatoryaffairsandclinicaldevelopmentactivities.Alsoincludesteammanagementresponsibility.
MBBS 10withatleast3inacommercialset-up
20000 30000
MedicalAffairsManager
Providessupporttosalesandmarketingactivities.Managesindustrykey-opinionleadersandchampionsbrandsandproducts.
MBBS 3+ 4500 8500
Sales&MarketingGeneralManager Leadsthemanagementteam.Accountableforsalesand
profitabilitytargets.Ressponsibleforoverallorganisationaldevelopmentandresourcesallocation.
MBA+Degree 12+ 9000 20000
HeadofMarketing Responsiblefordevelopingandimplementingmarketingplansandpricingstrategies.Ensuresachievementofagreedsales,marketshareandprofitabilityobjectives.
Degree 8+ 7000 15000
RegionalMarketingManager
Analysisofindividualmarkets.Developsandimplementsproductmarketingstrategy-thatincludesallaspectsofthemarketingmix.
Degree 8+ 12000 16000
ProductManager Developsstrategicproductmarketingplansinlinewithcompanystrategy.Continuallyassessestheimpactofthemarketingplanandadaptswhennecessary.
Degree 4+ 5000 8000
Sales/BusinessManager
Managesthesalesteamtoachievesettargets.Preparessalesstrategies,conductsbusinessdevelopmentandcontributestooverallcompanygrowth.Activelyinvolvedinnewproductlaunches,brandpromotions,conductinghands-onworkshops/trainingandseminars.
Degree 4+ 7000 10000
MedicalSalesExecutive
Achievessales,distribution,marketshareandprofitabilityobjectives.Responsibleforweeklyvolumesalesforecastsandperformance.
Degree 0-2 2000 3000
Scientific
RegulatoryAffairsManager(Regional)
Liaiseswithin-countryregulatoryteamstodelivertimelylicenseapprovalsandassociatedmatters.
DegreeinScience(Pharmacypreferred)
5+ 10000 15000
RegulatoryAffairsExecutive
Liaiseswithlocalregulatoryauthoritiesandarea/internationalregulatorytodelivertimelylicenseapprovals.
DegreeinScience(Pharmacypreferred)
2+ 2200 3500
ClinicalResearchManager
Leadstheclinicalresearchteamandensurestheunit'sparticipationinclinicaldevelopmentprogrammes.Ensuresclinicaltrialsareconductedinrequiredtimeframes,withcostandqualitystandardsaccordingtoSOPsandICHGCP.
DegreeinScience 4+ 5000 7000
ClinicalResearchAssociate
Conductspre-study,initiation,interimandcloseoutmonitoringvisits.Coordinatesandperformscomprehensivesitemanagement.
DegreeinScience 2+ 3000 5000
BiomedicalScienceEngineer(Production/Chemical/Technical)
Providesprocesssupporttothemanufacturingoperationandtimelyengineeringsupporttoimproveproductqualityandprocessyield.
DegreeinMechanical/Chemical/BioEngineeringorotherrelevantqualification
2+ 2200 3500
Engineer(Electrical/Instrument/Mechanical)
Assistsinpreventiveandbreak-downmaintenanceofequipment,andcarriesouttechnicalanalysisonequipment.
DegreeinMechanicalElectrical/InstrumentEngineering
2+ 2200 3500
Chemist(QC/Analytical)
Writes/Reviews/ApprovesQCRecords,StandardOperatingProcedures,Protocols(SOP),etc.Responsibleforday-to-daydeploymentandmanagementofQualitySystemsrelatedtolaboratoriesandassociatedactivities.
DegreeinBiotechnology,Biochemistry,Chemistryorequivalent
2+ 2200 3200
Medical & Science
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
13
,
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
QualityOfficer(Compliance/Validation/Assurance)
Overseesday-to-dayactivitiesinaccordancewithapprovedSOPs/Plan/Policiesforalargescale,multi-product,GMPbiotechcontractmanufacturingfacility.ReviewsandapprovesProtocols/Reportsincludingsitediscrepanciesanddeviationsinvestigation/closure.
DegreeinEngineering/ScienceDegreeorhigherfromarecognisedinstitution
3-5(intheBiopharmaceuticalindustry)
3000 4000
Supervisor(Manufacturing/Engineering/Quality)
Accountableforandinvolvedinallproductionprocesses.Overseesalltasksontheworkfloorastheyarecarriedoutandprovidesassistanceandtroubleshootingwhereneeded.
Degree/DiplomainaScience/Engineeringrelateddiscipline
5-8withatleast3inasupervisorycapacity
2700 4000
Medical & Science
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
14
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
BackOfficeSettlements
AssociateAVPVPDirector
Basedintheoperationsdepartment,aSettlementsSpecialistisreponsiblefortradeconfirmations,monitoringandreporting.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
24005000700010000
280090001200020000
CorporateActions
AssociateAVPVPDirector
Basedintheoperationsdepartment,aCorporateActionsspecialistmanagesoperationalsituationsaroundactionssuchassplits,dividends,mergersandacquisitions.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
200060001000012000
2800120001500025000
TreasuryOperations
AssociateAVPVPDirector
Responsibleforaccounting,reportingandmonitoring-aTreasuryOperationsSpecialistisresponsibleforbackofficeprocessesthroughoutdebt,cashandinvestmentoperations.
Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
200060001000012000
2800120001500020000
Documentation
AssociateAVPVPDirector
Anoperations-basedrolethatisreponsiblefordraftingdocumentationforderivativetradeconfirmations.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
24005000700010000
280090001200020000
MiddleOfficeAudit
AssociateAVPVPDirector
Responsibleforexamining,verifyingandreportingontheaccuracyofrecords.
Diploma/Degree/Masters&professionalcertifications
0-45-89-1212+
20005000700010000
400080001200020000
Compliance
AssociateAVPVPDirector
Responsibleforoverseeing,implementingandensuringthatdepartmentsareworkingwithinsetguidelinessetbygovernmentalfinancialbodies.
Diploma/Degree/Masters&professionalcertifications
0-45-89-1212+
24005000700010000
280090001200020000
OperationalRisk
AssociateAVPVPDirector
Responsibleforthemanagementofrisknotbasedondirectinvestmentactivities.Including,butnotlimitedto,processes,peopleandsystems.
Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
24005000700010000
280090001200020000
CreditRisk
AssociateAVPVPDirector
Responsibleformaximisingabank’srisk-adjustedrateofreturnbymaintainingcreditexposurewithinacceptableparameters-toavoiddefaults.
Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
24005000700010000
280090001200020000
MarketRisk
AssociateAVPVPDirector
Responsibleformanagingtheriskofinvestmentactivities.
Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
24005000700010000
280090001200020000
ClientServices
AssociateAVPVPDirector
Responsibleforsupportingclientsviaaccountmaintenanceandrelationshipmanagement.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
20007000900010000
2800110001300015000
Banking
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
15
,
Position JobDescription Qualification ExperienceMinimumSalary
MaximumSalary
[InYears] [MonthlySalaryinMYR]
FrontOfficeCorporateBanking-FrontOffice
AssociateAVPVPDirector
Responsibleforbankingservicestailoredforlargeorganisations-thatincludefinancingandcashmanagement.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
1200450050008000
25007000900012000
PrivateEquity-FrontOffice
AssociateAVPVPDirector
Responsibleformanagingbuyouts,venturecapitaland/ormezzaninefinancingactivitiesforprivatelyheldentities.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
1200450050008000
25007000900012000
FundManagement-FrontOffice
AssociateAVPVPDirector
Responsibleforoverseeingandmakinginvestmentdecisionsforamutualorhedgefund.
Diploma/Degree/Masters&certificationinfundmanagement
0-45-89-1212+
1200450050008000
25007000900012000
InvestmentBanking-FrontOffice
AssociateAVPVPDirector
Responsibleforprovingadvisoryservicesformergers,acquisitionsandothertypesoffinancialtransactions.Assistsinstitutionstoraisemoneybyissuingandsellingsecuritiesintheprimarymarket.Alsoassistsinraisingfundsinthecapitalmarkets.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-89-1212+
12005000900010000
250070001500020000
RetailBankingBankTeller
Associate Responsibleforprocessingtransactionsforretailbankingcustomers.
SPM/TPM/Diploma/Degree 0-4 1200 1800
BankOfficer
AssociateAVP
Performscustomerservice,administrativeand/oraccountingduties.Processesandverifiesdocumentation,reportsanddatawithinaretailbank.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-45-8
18004500
25007000
BranchManager
Associate Responsibleforbranchadministrationandoperations,personnelmanagementandcustomerservicewithinaretailbank.
SPM/STPM/Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
0-4 5000 8000
PersonalFinancialConsultant
AVPVP
Responsibleforadvisingcustomersonfinancialplanning.
Diploma/Degree/Masters&anyprofessionalcertificationsfromthebankingindustry
5-89-12
50007000
800015000
Banking
Note:ThesalaryinformationincludedinthisguidehasbeenderivedfromsalariesforpositionsthatAdeccorecruitedforin2010and2011,aswellasfromtheexpertopinionofAdeccomanagersandconsultants.Thesalaryinformationexcludesovertimepayments,commissions,allowancesandbonuses.
16
AdeccoS.A.isaFortuneGlobal500companyandthegloballeaderinHR
services.TheAdeccoGroupnetworkconnectsover700,000associates
withbusinessclientseachdaythroughitsnetworkofover32,000
employeesand5,500officesinover60countriesandterritoriesaround
theworld.RegisteredinSwitzerland,andmanagedbyamultinational
teamwithexpertiseinmarketsspanningtheglobe,theAdeccoGroup
deliversanunparalleledrangeofflexiblestaffingandcareerresourcesto
corporateclientsandqualifiedassociates.
EstablishedinMalaysiain1987,Adeccooffersacomprehensiverange
ofservicesthatincludestemporary&contractstaffing,permanent
recruitment,outsourcing,executivesearch,leadershipdevelopment,
careermanagementandoutplacement.Servicesaredeliveredthrougha
networkofgeneralstaffingandspecialistdivisions.
Forfurtherdetails,pleaseseewww.adecco.com.my