2011 08-22-control-compliance-in-public-sector-procurement
DESCRIPTION
Control and compliance in public sector procurement. Covers evolution of public sector procurement in Singapore, procurement risks, managing procurement risks, control and compliance issues.TRANSCRIPT
![Page 1: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/1.jpg)
1
Control and Compliance in Public Sector Procurement
Public Sector Fraud Risk Management & Internal Compliance22 to 23 August 2011
Yoong Ee Chuan, CPA, CIA, CISA, CISM, MSID
![Page 2: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/2.jpg)
2
Evolution of public sector procurement Procurement risks Managing procurement risks Control and compliance issues
Agenda
![Page 3: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/3.jpg)
3
Paper to Digital Centralisation to de-centralisation IM3B to IM on procurement Snapshot of procurement ecosystem
Evolution of Public Sector Procurement
![Page 4: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/4.jpg)
4
Evolution of Public Sector Procurement
![Page 5: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/5.jpg)
5
Evolution of Public Sector Procurement
![Page 6: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/6.jpg)
6
Principles remain similar i.e. open and fair competition, transparency and value-for-money (or previously “lowest cost meeting specifications”)
Procurement processes were very manual IM3B – Government Instruction Manual on
Procurement prescriptive rules for manual handling of procurement exercises
Rules for quotations vs tenders Estimated procurement value (EPV)
◦ >=$3,000 < $70,000 – quotations◦ > $70,000- tenders
Evolution of Public Sector Procurement
![Page 7: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/7.jpg)
7
Evolution of Public Sector Procurement
![Page 8: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/8.jpg)
8
Quotations◦ Less onerous compliance wise to tenders◦ Confidentiality of quotations◦ Fax quotations vs mailed quotations◦ Dedicated fax, officer opening etc.◦ Posting of quotations on notice board
Evolution of Public Sector Procurement
![Page 9: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/9.jpg)
9
Tenders◦ Offer by vendors – more legal documentation as it
is binding◦ Confidentiality and integrity important
Tender boxes system with dual key Tender opening committee Tender witnessing officers Evaluation by committee Award by approving authorities based on value
◦ Posting of bids on notice boards
Evolution of Public Sector Procurement
![Page 10: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/10.jpg)
10
SLA Fraud 2011
Evolution of Public Sector Procurement
![Page 11: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/11.jpg)
11
SLA Fraud 2011 (BT 29/09/2010 cont’d)
Evolution of Public Sector Procurement
![Page 12: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/12.jpg)
12
SLA Fraud 2011 (BT 29/09/2010 cont’d)
Evolution of Public Sector Procurement
![Page 13: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/13.jpg)
13
SLA Fraud 2011 (BT 29/09/2010 cont’d)
Evolution of Public Sector Procurement
![Page 14: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/14.jpg)
14
SLA Fraud 2011
Evolution of Public Sector Procurement
![Page 15: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/15.jpg)
15
◦ [Post-SLA] Finance Circular No 1/2011 [4 March 2011] & Corrigendum [13 May 2011]New Roles: Approving Officer - AO (Approval of Requirement -
AOR) function Approving Officer (Bid Amendment) –Permanent
Secretary (PS) or delegated officerOther Requirements Period contracts require AO (AOR) approval Good practice to establish own period contracts for
regular purchases Limiting of “Limited” tenders – GPE should seek
guidance from PS/CEO/Head of Agency if in doubt
Evolution of Public Sector Procurement
![Page 16: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/16.jpg)
16
Quotation Approving Authority (QAA) preferable (good practice) to be from different department (division/section/unit) requesting procurement
Goods/services Receipt Officer ensure documentary evidence (e.g. delivery orders, service reports, inventory stock-take) that goods/services delivered or performed
Segregation of Payment Certifying Officer / Approving Officer duties extended to Statutory Boards
Evolution of Public Sector Procurement
![Page 17: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/17.jpg)
17
Centralisation to de-centralisation◦ THEN
Central procurement office (CPO) Stationeries e.g. pens obtained via CPO Savings from bulk purchases but spoilage from stock
obsolescence, matching demand/supply◦ NOW
Decentralised E.g. e-Catalogue buy, bulk tender, GeBIZ You buy what you need, block budget aproach
Evolution of Public Sector Procurement
![Page 18: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/18.jpg)
18
IM3B to IM on procurement◦ THEN
Instruction manuals came in paper files Updating was a pain, manually cross out super-ceded
paras, paste over new paras etc. People were more controls & rules conscious
◦ NOW Web-based Ease of reference and ease of forgetting (in some
cases)
Evolution of Public Sector Procurement
![Page 19: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/19.jpg)
19
Inherent Risks◦ Procurement is susceptible to corruption (in
general)◦ E.g. vendors gifts, ang-pows, free samples◦ Non-compliances can threaten openness, fairness
and transparency occur◦ Laxity and lapses in basic contract management
can result in loss of value-for-money◦ Report of the Auditor-General highlights cases
of non-compliance
Procurement Risks
![Page 20: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/20.jpg)
20
In the past:◦ AG’s Report 1994/1995
Audit of Purchases under United States Foreign Military Sales Programme
Review of Financial Systems of Singapore Armed Forces Sports Association
Compliance with Government Procurement Procedures by Statutory Boards
Procurement Risks
![Page 21: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/21.jpg)
21
Procurement Risks
![Page 22: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/22.jpg)
22
Procurement Risks
![Page 23: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/23.jpg)
23
Procurement Risks
![Page 24: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/24.jpg)
24
Recently – Report of the Auditor-General FY2008/09, Auditor-General’s Overview
Areas of concern◦ Laxity in procurement and contract management◦ Lack of financial prudence in procurement and
poor management of contracts and agreements◦ Resulting in higher expenditure for goods and
services
Procurement Risks
![Page 25: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/25.jpg)
25
Areas of concern (cont’d)◦ Under-performance not detected◦ Penalties for non-performance not imposed◦ Revenues due not collected◦ Little or no assurance of value-for-money in
projects carried out
Procurement Risks
![Page 26: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/26.jpg)
26
Procurement Risks
![Page 27: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/27.jpg)
27
Procurement Risks
![Page 28: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/28.jpg)
28
Procurement Risks
![Page 29: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/29.jpg)
29
Procurement Risks
![Page 30: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/30.jpg)
30
People◦ Lapses due to the way people interpret and
enforce the rules as well as implementing the procedures
◦ IM3B now more principles-based, i.e. more room for people to interpret hence critical to educate staff handling procedure about how to apply the principles
◦ IM3B now provides case studies to help us◦ Segregation of responsibilities
Not one person do everything
Managing Procurement Risks
![Page 31: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/31.jpg)
31
People◦ Segregation of responsibilities (cont’d)
GeBIZ – more different roles, e.g. goods received and goods inspection must be different officers, purchasing officer also cannot be approving etc.
Previously can circumvent if manual, now with GeBIZ roles, more difficult
Evaluation team for tenders shouldn’t all be from the same dept/team
◦ Education and awareness of IM 3B (and 3G)◦ Trade-off between controls and efficiency
Managing Procurement Risks
![Page 32: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/32.jpg)
32
System of procurement◦ Implement systems and processes that adhere to
IM3◦ But public agencies do vary in implementation
E.g. of SBs that had dubious quotations◦ Get internal audit to review◦ Perhaps external audit may review
However, does not focus too much on internal controls over procurement, i.e. more concerned about validity and authorisation, completeness of recording of purchasing and payment transactions then procurement principles: openness, fairness and transparency
Managing Procurement Risks
![Page 33: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/33.jpg)
33
GeBIZ: A game changer◦ Controls are built into the procurement process◦ More difficult (but not impossible! i.e Singapore Land
Authority case) to circumvent relative to manual processes
◦ Examples Openness of web invitations to quotes and invitations to
tenders and request for proposals (global) Routing for approvals Publication of awards
◦ Make full use of GeBIZ Because you HAVE to (SBs MUST follow IM3) Because it’s good for your agency
Managing Procurement Risks
![Page 34: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/34.jpg)
34
Some issues for agencies to consider:◦ To what extent does your agency adhere to
principles of IM3B/G?◦ To what extent is your standard operating
procedures for procurement in line with IM3B/G?◦ How familiar are your people with IM3B/G
principles and procedures (i.e. GeBIZ use)◦ Have you set-up assurance and audit of
procurement Get your internal audit to look into it Ask your external auditor to look into it Use data analytics to detect unusual patterns
Control and Compliance Issues
![Page 35: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/35.jpg)
35
Mitigating Controls:◦ Segregation of duties
New AO(AOR), AO(Bid Amendment) etc. Goods receipt, inspection and 3-way matching (Purchase
Order, Delivery Order, Invoice)◦ Staff rotation
SLA fraud surfaced partly due to staff rotation◦ Oversight by Department Heads/Officers responsible
for budget and payment approvals Review monthly / quarterly expenditure against budget Review purchases or payment reports and query on
payments to “unusual” vendors Understand own department’s procurement needs
Control and Compliance Issues
![Page 36: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/36.jpg)
36
Mitigating Controls◦ Consider centralisation of procurement
Weigh balance between efficiency and controls and risk of procurement fraud
Central purchasing “acts” as AOR as all purchases routed through dept
Better able to spot split quotations / purchases◦ Consider lower approval limits
Not fool-proof as shown by SLA fraudulent transactions were below $70,000 (threshold for calling tenders) but makes fraudster “work” harder
◦ Whistle-blowing policy or Internal Disclosure Policy [PMO (PSD) Circular No. 3/2011]
Control and Compliance Issues
![Page 37: 2011 08-22-control-compliance-in-public-sector-procurement](https://reader033.vdocuments.us/reader033/viewer/2022061223/54c4c1f14a7959302b8b46f6/html5/thumbnails/37.jpg)
37
Questions? Contact
◦ Yoong Ee Chuan, Director/Internal Audit Office◦ 535 Clementi Road, Singapore 599489◦ Ngee Ann Polytechnic (www.np.edu.sg)
[email protected] DID: 6460-6275 Twitter: @eechuan LinkedIn: http://sg.linkedin.com/in/eechuan
Thank you!